KPI ENCYCLOPEDIA. A Comprehensive Collection of KPI Definitions for MASTER DATA MANAGEMENT
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1 KPI ENCYCLOPEDIA A Comprehensive Collection of KPI Definitions for MASTER DATA MANAGEMENT info@opsdog.com
2 Table of Contents KPI Encyclopedia Metric Definitions Database Engineering & Management Data Governance & Control Information Architecture (IA) This content may not be copied, distributed, republished, uploaded, posted or transmitted in any way without the prior written consent of OpsDog, Inc. 1
3 Master Data Management Database Engineering & Management Data Governance & Control Enterprise Architecture (EA) * Information Architecture (IA) * This section is not included in this document. The function is responsible for managing the structure, quality and use of data by both internal (in the company) and external users (clients, customers), often by means of database tools, GUI-based user interfaces and other internal data storage or management systems/ architectures. The function relies heavily on the Information Technology (IT) Team and the company's existing technological infrastructure (servers, network connection, encryption algorithm) to store, export and analyze data collected from various sources, both internal and external. 2
4 KPI Encyclopedia Cost Organizational (Cont.) Unit Cost: New Customer Account Setup The total expense related to setting up new customer accounts in company systems (labor, overhead, technology expense) divided by the total number of new customers setup over the same Unit Cost: New Product Account Setup The total expense related to setting up new products in company systems (labor, overhead, technology expense) divided by the total number of new products setup over the same Unit Cost: New Vendor Account Setup The total expense related to setting up new vendor accounts in company systems (labor, overhead, technology expense) divided by the total number of new vendors setup over the same Total Expense: The total expense incurred by the function over a given Includes Enterprise Architecture, Information Architecture, Data Governance/ Compliance and Database Management labor, overhead and technology costs. Expense per Employee The total expense incurred by the company divided by the total number of employees. Includes Enterprise Architecture, Information Architecture, Data Governance/Compliance and Database Expense per Thousand Data Records The total expense incurred by the function divided by each 1,000 data records managed at the same point in time. Includes Governance/Compliance and Database Management labor, overhead and technology costs. Organizational Total Employees: The total number of employees working for the company. Includes Enterprise Architecture, Information Architecture, Data Governance/Compliance and Database Span of Control: The average number of employees reporting to each Master Data manager. Includes Governance/Compliance and Database Management employees. Management Levels: Master Data Management The total number of management levels, or layers, in the function. Includes Enterprise Architecture, Information Architecture, Data Governance/Compliance and Database Organizational Structure: Master Data Management A yes/no metric indicating whether the function is centralized (all employees in a single location) or decentralized. Includes Governance/Compliance and Database Headcount Ratio The number of company-wide employees divided by the total number of employees working for the company at the same point in time. Includes Governance/Compliance and Database Employees per Thousand Data Records The total number of Master Data Management employees working for the company divided by each 1,000 data records managed at the same point in time. Includes Enterprise Architecture, Information Architecture, Data Governance/Compliance and Database Productivity New Products Setup per Employee The total number of new products entered into a company's database divided by the total number of employees processing new product entry requests over the same New Customers Setup per Employee The total number of new customers entered into a company's database divided by the total number of employees processing new product entry requests over the same New Vendors Setup per Employee The total number of new vendors entered into a company's database divided by the total number of employees processing new product entry requests over the same Contact Us for Benchmarking Data, Reports, & Other Analytical Services info@opsdog.com
5 (Cont.) KPI Encyclopedia Quality Use of Unique Record IDs A yes/no metric indicating whether the company adheres to a strict policy in regards to unique IDs for customers, vendors, and/or products that can be used to combine data from multiple sources using the ID as a common field. Volume Total Volume: New Customer Account Setups The total number of new customers setup in company systems Total Volume: New Product Account Setups The total number of new products setup in company systems Total Volume: New Vendor Account Setups The total number of new vendors setup in company systems To download the full document, add this product to your shopping cart and complete the purchase process. Contact Us for Benchmarking Data, Reports, & Other Analytical Services info@opsdog.com
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