Index. Business processes 409. a philosophy of maximum access 486 abstract service management metamodel

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1 Index 511 Index A a philosophy of maximum access 486 abstract service management metamodel 416 Abstraction 57 Actability 112 Action Diagrams 124 action mode 113 action potential 114 activities 409 activity execution 411 activity relationship 491, 498 activity types 409 advanced hypertext functionalities 374 association 491 associative relationships 433 audience class variants 451 Audience Classes 449 Audience Object Models 453 audience-driven 446 B BAT 111, 118 benefit producer 409 brainstorming procedure 490 brainstorming tool 492, 493 breadth first approach 207 build time 410, 411 Business Action Theory. See See BAT business management 411 Business Object Model 458 business process instance 409 business process types 409 Business processes 409 C characteristic 496 Characteristic relationship 491 class diagram 201 class diagrams 204 classification relationship 491 classification/instantiation 491 client platform adaptation 371 client role involvement 420 CoCS 424 CoCS (Control of Customer s Services) 407 communicative action 114 competency questions 145 complex, multi-session design task 202 component relationships 434 components 168, 220 concept 287 conceptual level 56, 59, 62, 63 conceptual level modeling 408 conceptual modeling 54, 56, 57, 58, 60, 287, 428, 487 conceptual modeling of web sites 428 conceptual modeling notations 54, 56 conceptual modeling process 55, 56, 57, 58, 63, 65, 66 conceptual modeling standards 54 conceptual schema 56, 57, 58, 60 conceptual schema language 58 conceptual schema modeling facility 54 Copyright 2001, Idea Group Publishing.

2 512 Index conceptual structures 57, 60, 61, 64, 72 configuration/aggregation 497 configuration/aggregation relationship 491 Constraint Data Model 345 content description 146 coordinate relationship 493 coordination 36 coordinator 97 cost/benefit analysis 490 coupling relationship 493 CSMF 56, 58, 59, 60, 61, 63, 64, 66 customer 409, 417 customer benefit 409, 417 customer notifications 417 customer operations 417 D data-driven approach 443 deontic logic 97 depth first approach 207 derived customer benefit 409 descriptive fallacy 111 descriptive relationship 491 descriptive relationship 493, 495 design patterns 499 design processes 201 designer behaviors 205 direct customer benefit 409 distributed objects 168 domain analysis 488 domain independent categories 487, 493 domain independent subcategories 495 domain model 138 domain-independent 489 dynamic links 429 dynamics 201 E ECA-rule 292 electronic commerce 137 element 491 element analysis 488 elementary information requirement 455 elements of interest 488 entity 288 entity process 294 entity process constraint 294 entity set 289 Entity-based languages 286 Equivalence relationship 491 ER 374 essence of a web site 431 event 288 event invocation 291 event modeling 287, 291 event set 289 event signature 291 event-entity-relationship modeling 289 EVER. See See Event-entityrelationship modeling EXPRESS 304, 306 external information objects 433 F functionality 201 G generalization 496 generalization relationship 491 generalization/specialization 491 generic relationship taxonomy 486, 490, 491, 494, 499 generic relationships 488, 494 global coherence 373 global relationship attributes 493 goal 488 H hierarchical relationships 433 hypermedia 373, 487 hypermedia philosophy of design 487 hypertext 373

3 Index 513 I IDL 190 IDM 374 illocutionary force 113 implementation Feasibility Analysis 490 implementation feasibility analysis 496 implementation level modelling 408 implemented/operation relationship 493 incoming customer operation: 418 Influence relationship 491, 498 information and communication technology 9 information modeling tool 488 information modelling 452 Information objects 433 information objects 428 information systems 136 inheritance 290 input 420 instance 287 Integrating RNA with existing tools 499 Intentional relationship 491 items of interest 492 L language action perspective 111 language/action approach 95 legacy systems 137 levels of abstraction 55 linguistic semantics 60 linking opportunities 488 local coherence 373 M meaning triangle 60 membership/grouping relationship 491 methodology 435 mission statement 448 mobile aware Web information system 373 model 94 model Abstraction 307 model Hierarchy 306 model Mapping 308 model Merging 311 model transformation 309, 310, 312 Adding an Object ID 314 Hierarchy flattening 313 Name Clash 316 Categorisation 318 model transformation environment STEPWISE 321 model triangle 56, 58, 59, 65 modeling language 408 multiple perspectives 200 multiple representations 200 N natural language 57, 58, 59, 61, 64, 65, 66 navigation 373, 428 navigation analysis 490 navigation chunk 459 navigation model 458 navigation track 458 navigational concepts 428 navigational relationships 434 navigational structures 487, 490 navigators 433 NIAM 259 O object chunks 454 object type variants 456 object-based languages 286 object-oriented 374 object-oriented analysis 491 object-role modelling 54, 55, 65, 151 object-role schema 443 occurrence 497 Occurrence relationship 491 occurrence relationship 497

4 514 Index ontological level 54, 62, 63, 64, 65, 66 ontology 67, 142 clustering 143 consistency checking 145 development process 145 extraction 143 mapping 144 specialisation hierarchy 142 OOHDM 374 Ordering relationship 491 ordering relationship 495 Orientation 373 ORM 65, 66 P Perception 57 performer, 409 philosophy of maximum access 487 potentially useful relationships 487 process design 410 Process Enactment Model 414 process management 411 process management view 413 Process Meta-Model 414 process model 410 Process relationship 493 process relationship 498 propositional content 113 Q quality-of-service 372 R Record-based languages 285 Relationship Analysis 489 relationship analysis 487, 488, 490, 492 relationship checklist 499 relationship management 486, 487 relationship structure 487, 488 Relationship-Navigation Analysis 488 Relationships 491 relationships 490 representation of the customer 417 reusable component 220 RMM 374, 384, 443 RNA 490, 496 RNA s generic relationships 489 run time 412 S Scaling RNANot all relati 498 schema 287 Schema relationship 493 semantic relations 57 semantics 137 heterogeneity 139 mismatches 140 Sending Customer Notifications 418 sequence diagrams 201, 204 service administration 412 Service Administration View 415 service administration view 413 Service Behaviour Diagram 418, 420, 424 service behaviour specification 412 service design 411 Service Enactment Model 408, 413, 418, service instance. 409 service management 412, 424 service management systems 407 service management view 413 Service Management View - Meta- Model 416 service meta-model 408, 413 Service Structure Diagrams 419 Service structure diagrams 418, 424 service structure specification 412 Service type 419 service type 409 service. 409 shared data 409 shared event 296 Similar/Dissimilar relationship 491 situation, effect 420

5 Index 515 sketching 201 Socio-organizational relationship 491 software agents 168 Spaghetti Data Model 345 spatial and topological data models 345 spatial relationship 492 specialization 496 speech act 111 Speech Act Theory 11 speech acts 95 SQL 285 Stakeholder Analysis 488 stakeholders 488 statistical relationship 493 STEP 141, 304 structural relationship 493 structure 201 structured classifiable components 432 structured methodologies 374 structured, one-of-a-kind component 433 synchronize 296 system analysis 486 T task 488, 490 tasks or system s responsibilities 488 temporal relationship 492 Topological Data Model 345 Total Quality Management 325 trigger 421 types of abstraction 55 U UML 190, 300 understanding of application domains 487 Unified Modeling Language 150, 168, 199, 200, 235, 285 universe of discourse 54 unstructured classifiable components 432 unstructured, one-of-a-kind component 433 UoD 54, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66 usability 112, 133 usability problems 444 use case diagram 203 use cases 201 user-centered approach 447 V Vague Region Data Model 345 values and assumptions 72 Variant Object Model 457 verbal protocols 205 VIBA/SIMM 111 W W3DT 430, 443 Web applications 428 web engineering 443 Web information systems 361, 384 Web information systems engineering 361 Web site crisis 442 Web site development tools 428, 438 whole-part/composition 491 wireless access 373 wireless communication 372 Worboys Spatiotemporal Data Model 345 Workflow Facilities 415 X XML 139, 190

6 516 Index

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