ENGLISH. Matrox Mura IPX and MPX Series. User Guide MURA-IPX-O4DF MURA-IPX-I4DF MURA-IPX-I4DHF MPX-4/4 MPX-4/2 MPX-4/0 MPX-V16 MPX-V8 MPX-SDI

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1 ENGLISH Matrox Mura IPX and MPX Series MURA-IPX-O4DF MURA-IPX-I4DF MURA-IPX-I4DHF MPX-4/4 MPX-4/2 MPX-4/0 MPX-V16 MPX-V8 MPX-SDI User Guide

2 Contents Matrox safety information... 6 Installation and operation...6 If a power supply (internal or external) was included with your product...6 If your product includes laser-based technology...7 Repair...7 About this user guide... 8 Using this guide...8 More information...8 Overview... 9 Hardware supplied...9 Software supplied...10 Setting up a display wall Components of a display wall...12 Installation overview...12 MURA-IPX-O4DF MURA-IPX-I4DF and MURA-IPX-I4DHF Mura MPX Series Determining the order of your input connectors...13 Planning your output layout for Mura MPX Series Setting your card order...14 Connecting your monitors...14 Using PowerDesk to manage your multi-display layout...15 Using a multi-display layout with an even number of columns Using a multi-display layout with an uneven number of columns Adding a console display to your display wall...16 Installing your Mura cards Before you begin...17 Using a validated platform Setting your card order Preventing damage to your hardware Step-by-step installation...18 Installing multiple cards...20 Interconnecting multiple cards (Framelock) Matrox Mura Series User Guide

3 Description of LED indicators Mura IPX Series...21 Network connector Mura MPX-4/4, MPX-4/2, and MPX-4/ Mura MPX-V16 and MPX-V Mura MPX-SDI...23 Connecting your Mura card Before you begin...24 MURA-IPX-O4DF...25 Connection overview Description of supported connections MURA-IPX-I4DF and MURA-IPX-I4DHF...26 Connection overview Description of supported connections Mura MPX-4/4, MPX-4/2, and MPX-4/ Connection overview Description of cables Description of supported connections Mura MPX-V16 and MPX-V Connection overview Description of cable Description of supported connections Mura MPX-SDI...32 Connection overview Description of cables Description of supported connections Validating the network discovery of your Mura IPX Series cards Multiple subnet support Installing your software Before you begin...35 Obtaining a driver and additional software...35 Matrox PowerDesk software Accessing PowerDesk...36 Setting up your multi-display layout...36 Accessing Matrox PowerDesk help...37 Matrox Mura Series User Guide 3

4 Troubleshooting What to do if you have a problem...38 Common problems and solutions...38 Product information Specifications...41 Environmental...44 Mean Time Before Failure (MTBF)...45 Notes...45 Digital monitor information...45 Appendix A Firewall requirements Display wall system...46 Firmware updater...46 Accessing your Windows Firewall settings...47 Appendix B Using Matrox C-Series graphics cards with MURA-IPX-I4DF and MURA-IPX-I4DHF Installing a Matrox C-Series graphics card...48 Before you begin Installing your card Interconnecting multiple graphics cards (Framelock) Connecting your output devices...50 Before you begin Step by step connection Matrox C Matrox C More information Matrox Mura Series User Guide

5 Appendix C Using a Matrox P690 graphics card as a console display Installing a Matrox P690 graphics card...53 Before you begin Installing your card Connecting your output devices...54 Before you begin P690 PCIe P690 Plus LP PCIe 16 with a dual monitor cable P690 Plus LP PCIe 16 with a quad monitor cable Installing your software...58 Setting up your multi-display layout...59 Notes...60 Appendix D Matrox secure cable solution Customer support Matrox Web...63 Technical support...63 Information we need Program specific problems Driver and software download...64 View your warranty information...64 Register your Matrox product...64 Matrox Mura Series User Guide 5

6 Matrox safety information To ensure safe and reliable operation of your Matrox product, to avoid personal injury, and to prevent damage to your computer or Matrox hardware, read the following guidelines. Installation and operation Read and retain all instructions. Only use your Matrox product according to the instructions, operating ranges, and guidelines provided in the Matrox user guide and other related Matrox documentation. Failure to follow these instructions could result in damage to your product or injury to the user or installer. Don t expose your Matrox product to rain, water, condensation, or moisture. Always turn off your computer, unplug it, then wait for it to cool before touching any of the internal parts of your computer or installing your Matrox product. Static electricity can severely damage electronic parts. Before touching any electronic parts, drain static electricity from your body (for example, by touching the metal frame of your computer). When handling a card, carefully hold it by its edges and avoid touching its circuitry. Don t stack devices or place devices so close together that they re subject to recirculated or preheated air. Don t operate your system or Matrox product near a heat source or restrict airflow to your system, and make sure the ambient temperature doesn t exceed the maximum recommended temperatures. Don t block ventilation holes on your unit or system. If a power supply (internal or external) was included with your product Don t place the external power supply directly on top of the device. Only use power supplies originally supplied with the product or use a replacement that s approved by Matrox. Don t use the power supply if it appears to be defective or has a damaged chassis. Don t defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug doesn t fit into your outlet, consult an electrician to replace the obsolete outlet. 6 Matrox Mura Series User Guide

7 Make sure that nothing rests on the power cables and that the cables aren t located where they can be stepped on, pinched, or tripped over. Don t use damaged power cables. Unplug your system or device during lightning storms or if unused for long periods of time. If your product includes laser-based technology The device contains a Class 1 laser product for use only under the recommended operating conditions and guidelines. For more information, see your Matrox user guide. Invisible laser radiation may be emitted from disconnected fibers or connectors. Don t stare into beams or view directly with optical instruments. Only use optical transceivers originally supplied with the product or use a replacement that s approved by Matrox. For more information on laser support and compliance, see your Matrox user guide. Repair Don t attempt to open or repair a power supply unit (if one was supplied). Don t attempt to open or repair your Matrox product. If there s a fault with your Matrox product, review your Matrox warranty for more information. Matrox Mura Series User Guide 7

8 About this user guide Your Matrox user guide provides information on installing and connecting your Matrox hardware. For information on Matrox software features and options, see the help file included with that software. Note: This guide has references specific to version or later of the Matrox display driver. If you re using a previous version of the Matrox display driver, certain references in this guide may not reflect the software you have. Using this guide This guide assumes you re familiar with basic functions like click, right-click and double-click, and that you re familiar with the basics of the operating system you re using. Also, we use the following conventions: Bold for headings and for references to text that appears on-screen. Italics for emphasis, file names, paths, publication titles, and new terms. Bold Italics for emphasis. Keyboard keys in square brackets, with a plus sign separating keys that you press simultaneously. For example: press [Ctrl]+[Alt]+[Del] to start Windows Task Manager. Arrows ( ) to separate ordered directions. For example, click OK Close OK is the same as click OK, then click Close, then click OK. Green for cross-references. If you re viewing online, click green text to jump to what s being referenced. More information We provide additional information in help and Readme files. Be sure to check for any last-minute release notes included with your product. Also, check the Matrox Web site ( for the latest Matrox software, technical support, and product information. 8 Matrox Mura Series User Guide

9 Overview Thank you for purchasing a Matrox Mura Series product. Matrox Mura IPX Series display cards are designed to work as standalone display wall controllers with up to four (4) DisplayPort outputs. Matrox Mura IPX Series capture, and decode cards are designed to work as input solutions with HDMI capture and IP decode for your display wall. Matrox Mura MPX Series cards are designed to work as a standalone solution or with other Matrox Mura IPX Series capture cards. Hardware supplied * Mura IPX Series Mura-IPX-O4DF Mura IPX card, 2 ribbon cables (for framelock). MURA-IPX-I4DF or MURA-IXP-I4DHF Mura IPX card, 2 ribbon cables (for framelock). Mura MPX Series Mura MPX-4/0 Mura MPX card, 1 KX20 to quad-dvi cable, 4 DVI to HD-15 adapters, 2 ribbon cables (for framelock). Mura MPX-4/2 Mura MPX card, 1 KX20 to quad-dvi cable, 1 KX20 to dual-dvi cable, 6 DVI to HD-15 adapters, 2 ribbon cables (for framelock). Mura MPX-4/4 Mura MPX card, 2 KX20 to quad-dvi cables, 8 DVI to HD-15 adapters, 2 ribbon cables (for framelock). Mura MPX-V8 Mura MPX card, 1 DVI to BNC adapter, 1 ribbon cable (for framelock). Mura MPX-V16 Mura MPX card, 2 DVI to BNC adapters, 1 ribbon cable (for framelock). Mura MPX-SDI Mura MPX card, 1 KX20 to dual-dvi cable, 2 DVI to HD-15 adapters, 2 DIN to BNC adapters, 2 ribbon cables (for framelock). * The hardware supplied with your Matrox product may vary depending on the SKU or part number of your product. For more information, contact your Matrox representative. Matrox IPX Series The ribbon cables (for framelock) are currently unsupported. Matrox Mura Series User Guide 9

10 Optional hardware (sold separately) Depending on your connection setup, you may also need any of the following hardware: Mura IPX Series Mini DisplayPort to DisplayPort cable Mini DisplayPort to DisplayPort adapter Mini HDMI to HDMI cable (male to male) Mini HDMI to HDMI adapter (male to male) Network cable Matrox IPX Series secure cable solution Mura MPX Series BNC to Composite (RCA ) adapter BNC to S-video adapter DVI cable (male to male) DVI to Component adapter DVI to Composite (RCA) adapter DVI to S-video adapter For more information on connecting your product, see the Connection setup section for your Matrox product. To purchase any Matrox cables or adapters not included with your Matrox product, contact your Matrox representative. Software supplied Mura IPX Series Matrox provides a 64-bit version of the driver to use your Matrox graphics hardware. The Matrox Mura IPX Series driver supports Windows 10, Windows 8.1, Windows 7 (64-bit), Windows Server 2008 R2, Windows Server 2012 R2, Windows Embedded Standard 7 (64-bit), and Windows Embedded Enterprise 7 (64-bit). Mura MPX Series Matrox provides a 64-bit version of the driver to use your Matrox graphics hardware. The Matrox Mura MPX Series driver supports Windows 7 (64-bit), Windows Server 2008 R2, Windows Embedded Standard 7 (64-bit), and Windows Embedded Enterprise 7 (64-bit). 10 Matrox Mura Series User Guide

11 Mura MPX Series Matrox PowerDesk to configure your multi-display layout and access the features of your Matrox Mura MPX-4/4, MPX-4/2, MPX-4/0, and MPX-SDI products. Matrox PowerDesk software supports Windows 7 (64-bit), Windows Server 2008 R2, Windows Embedded Standard 7 (64-bit), and Windows Embedded Enterprise 7 (64-bit). Other software additional software may be available to help you configure and use your product. For more information, see the Readme file. Matrox Mura Series User Guide 11

12 Setting up a display wall Components of a display wall You can use your Matrox Mura IPX Series, Mura MPX Series, C-Series (C900 and C680 only), and P690 products to create your display wall. The following product combinations and operating systems are supported: Windows 10/8.1 Windows 7 MURA-IPX-O4DF * * MURA-IPX-I4DF, MURA-IPX-I4DHF Matrox C900, C680 Matrox Mura MPX-4/4, MPX-4/2, MPX-4/0 Matrox Mura MPX-V16, MPX-V8 Matrox Mura MPX-SDI Matrox C900, C680 Mura MPX Series Matrox MURA-IPX-I4DF, MURA-IPX-I4DHF, Matrox P690 * A MURA-IPX-O4DF is a standalone controller and doesn t require an operating system. Up to two Matrox C-Series (C900 or C680 only) graphics cards can be used with Mura IPX Series products. C-Series graphics cards can only be used with IPX Series products. For more information, see Appendix B Using Matrox C-Series graphics cards with MURA-IPX-I4DF and MURA-IPX-I4DHF, page 48. Mura MPX Series products aren t supported with Windows 10/8.1. Matrox P690 is only supported as a console display on MPX-based display walls. For more information, see Appendix C Using a Matrox P690 graphics card as a console display, page 53. Installation overview Note: If your Matrox product is already partially or fully installed in your system, some or all the installation information in this guide may not apply to you. However, this information may be useful if you need to reinstall your Matrox product. MURA-IPX-O4DF To install your Matrox product: 1 Install the Matrox cards see page Connect the cards see page Configure your output layout using Matrox Network API or Matrox MuraControl for Windows. 12 Matrox Mura Series User Guide

13 MURA-IPX-I4DF and MURA-IPX-I4DHF To install your Matrox product: 1 Install the Matrox cards see page Connect you input sources see page Install the Matrox software see page 35. Mura MPX Series To install your Matrox product: 1 Plan the output layout see page Install the Matrox cards see page Connect the cards see the Connection setup section for the card you want to connect: Mura MPX-4/4, MPX-4/2, or MPX-4/0 see page 28. Mura MPX-V16 or MPX-V8 see page 30. Mura MPX-SDI see page Install the Matrox software see page Configure your output layout see page 36. Determining the order of your input connectors All Mura products (except for MURA-IPX-O4DF and Mura MPX-4/0) have input connectors. To determine how these inputs are numbered, use the following guidelines: Cards are ordered in groups based on their order on the PCI bus. These groups are: 1 MPX-4/4, MPX-4/2, and MPX-SDI You can specify the order of the cards in this group through DIP switches. For more information, see Setting your card order, page MPX-V16 and MPX-V8 3 IPX-I4DF or IPX-I4DHF Inputs are then ordered according to the card order. Matrox Mura Series User Guide 13

14 Planning your output layout for Mura MPX Series This section describes the steps to consider if you re setting up a Mura MPX-based display wall for the first time. We recommend you review these steps before setting up your display wall. Setting your card order Mura MPX-4/4, MPX-4/2, MPX-4/0, MPX-SDI only The DIP switches on your Mura MPX Series output cards are used to control the order in which the GPUs of your cards are used. Setting the DIP switches is useful if you re setting up a large display wall layout that uses multiple cards, because it enables PowerDesk software to properly lay out the outputs of your display wall and avoids you having to manually set up your multi-display layout. For example, setting the first card to 0 means that card will be the first one used, and the first GPU of that card will be identified by PowerDesk as A. To set the DIP switches on your cards, use the tip of a pen or pencil to flip the switch on or off. We recommend setting your card order as follows, starting with card 0. * Connecting your monitors You can connect up to four (4) monitors at a time to each Mura MPX Series card, depending on your product. For more information on connecting your Mura product, see the Connection setup section for the card you want to connect. * The DIP switches use binary counting to set the card order. 14 Matrox Mura Series User Guide

15 Monitors are numbered consecutively based on which connector each is attached to. For example, the monitor attached to the connector labeled 1 on the cable is identified as 1, the monitor attached to the connector labeled 2 on the cable is identified as 2, and so on. KX20 to quad-dvi cable To facilitate the setup of your multi-display layout, we recommend connecting your monitors consecutively and arranging your monitors in pairs. Using PowerDesk to manage your multi-display layout In a multi-card setup using Matrox Mura MPX Series cards, PowerDesk assigns letters to the GPU and numbers to the outputs associated with that GPU. In the examples below, the order of the first card (4 outputs) is set as 0, so its GPUs are identified as A and B. The four monitors connected to the first card are then identified as A1, A2, B1, and B2, which correspond to the monitors attached to connectors labeled respectively 1, 2, 3, and 4 on your KX20 to quad-dvi cable. Using a multi-display layout with an even number of columns This multi-display layout shows a 6 4 display wall. In this case, monitors are paired and follow each other sequentially from left to right (for example, A1, A2, B1, B2, C1, C2, and so on). Matrox Mura Series User Guide 15

16 Using a multi-display layout with an uneven number of columns This multi-display layout shows a 5 5 display wall. In this case, monitors are paired but don t follow each other sequentially from left to right. In this case, the GPUs associated with the last card (K1, K2, L1, L2, M1) are placed in the last column of the layout. Depending on your installation and connection, you may need to manually rearrange the outputs of your multi-display layout in PowerDesk to match the physical layout of your display wall. For more information on setting up multiple displays, see Setting up your multi-display layout, page 36. After planning your output layout, you re ready to install your cards (see Installing your Mura cards, page 17). Adding a console display to your display wall Mura MPX Series only You can use a Matrox P690 graphics card to add one or more console displays to your display wall. You can use a console display to run applications without affecting the appearance of your display wall and to manage the layout of the display wall locally. You can use one of the following graphics cards as a console display: Matrox P690 PCIe 16 Matrox P690 Plus LP PCIe 16 For more information, see Appendix C Using a Matrox P690 graphics card as a console display, page Matrox Mura Series User Guide

17 Installing your Mura cards This section describes how to install your Matrox card. If your Matrox card is already installed in your system, skip to the Connection setup section for the card you want to install. For information specific to your system, like how to remove its cover, see your system manual. Before you begin To avoid personal injury and to prevent damage to your system or Matrox hardware, read the following guidelines before installing your Matrox graphics hardware. Using a validated platform For detailed information on how to install your Matrox Mura card in a validated systems, see the Matrox System Builder s Guide ( For information on validated systems, motherboards, and chassis models, contact your Matrox representative or see the Matrox Web site ( Setting your card order If you re using multiple output cards to set up a large display wall layout, we recommend setting your card order before you install your cards. For more information, see Setting your card order, page 14. Preventing damage to your hardware Always turn off your system, unplug it, then wait for it to cool before touching any of the internal parts of your system or installing your Matrox product. While your system is turned off but still plugged in, some electrical current is supplied to the motherboard. This current may prevent newly installed hardware from working properly. Static electricity can severely damage electronic parts. Before touching any electronic parts, drain static electricity from your body (for example, by touching the metal frame of your system). When handling a card, carefully hold it by its edges and avoid touching its circuitry. Always try to insert or remove your card as straight as possible. Matrox Mura Series User Guide 17

18 Step-by-step installation 1 Open your system and remove your existing card If a card isn t already installed, skip to step 2. a b c Using Programs and Features in the Windows Control Panel, remove any currently installed display drivers. Restart your system for the changes to take effect. After your system restarts, you may be prompted to install drivers for the new graphics hardware detected. Click Cancel. Turn off your system and all peripherals such as your monitor or printer. Open the system and remove your existing card (if any). Note: If graphics hardware is built into the motherboard of your system, make sure it s disabled. For more information, see your system manual. 2 Choose an expansion slot Most systems have different types of expansion slots. Choose a PCI Express (PCIe ) slot depending on the type of card you have. Your system manual should identify the location of each type of expansion slot in your system. PCI Express slots PCI slots (Back of system) ( 16) ( 8) ( 4) ( 1) (32-bit) (64-bit) Note: If your system has multiple PCIe 16 slots, your choice of PCIe slot may affect your card or system performance. Some PCIe 16 slots support only 8 or 4 lanes. Make sure the PCIe slot you choose supports the proper number of lanes for your Mura card. For more information, see your computer manual or the Matrox System Builder s Guide. 18 Matrox Mura Series User Guide

19 3 Insert your Matrox card a Position your Matrox card over the expansion slot you ve chosen. b c Push the card in firmly and evenly until it s fully seated in the slot. Secure the bracket of your Matrox card to the frame of your system. 4 Secure the bracket of your Matrox card Mura MPX Series only To support the weight of your cable and to avoid damaging your Matrox card, you need to properly secure the bracket of your card to your system. a b To secure your bracket, slip the washer provided with your Matrox product over the connectors, then screw the washer onto the bracket of your Matrox card. Make sure the washer lies flat against the frame of your system. Washer Matrox card Your Matrox card is now installed. If you re installing more than one card, see Installing multiple cards, page 20. Before restarting your system, connect your monitors or devices (see the Connection setup section for the card you want to connect). After connecting, restart your system and install your Matrox software. Matrox Mura Series User Guide 19

20 Installing multiple cards Your chassis model may support the installation of multiple Mura cards in your system. For information on validated platforms, contact your Matrox representative or see the Matrox Web site ( WARNING: To avoid damaging your cards, always insert your card as straight as possible into the slot. Don t rock the card from side to side. If you meet resistance, don t force the card into the slot. Interconnecting multiple cards (Framelock) Mura MPX Series only If you have multiple Mura MPX cards installed in your system, you can synchronize the frame rate of all your outputs by interconnecting your cards with the ribbon cable included with your product. Attach the ribbon cable to the connector labeled Out on one card to the connector labeled In on the next card. Depending on the length needed, use either the long or short ribbon cable included with your product. Repeat this for every card installed. Out In 20 Matrox Mura Series User Guide

21 Description of LED indicators Your Matrox Mura cards have LED indicators that show you the configuration status of your setup and help you troubleshoot your cards. Mura IPX Series Your Matrox MURA-IPX-O4DF, MURA-IPX-I4DF, and MURA-IPX-I4DHF cards have one LED indicator on their bracket. MURA-IPX-O4DF MURA-IPX-I4DF and MURA-IPX-I4DHF The following describes the behavior of this LED indicator. LED Color Green (solid) Green (slow blink) Green (fast blink) Amber (solid) Amber (slow blink) Amber (fast blink) Red (solid) Red (slow blink) Black (off) Behavior Card is active. Card is restarting. Factory reset in process. Card is in maintenance mode. Card is restarting and is in maintenance mode. Card is updating the firmware. Card has detected a fatal error. Try restarting your system. If after restarting your system the LED indicator is still red, contact your vendor for technical support (see Customer support, page 63). Card has detected a misconnection. Try restarting your system. If after restarting your system the LED indicator is still red, contact your vendor for technical support (see Customer support, page 63). No power. Make sure your card is properly installed. Also, make sure your system isn t in power saving mode (see Installing your Mura cards, page 17). For more information, contact your vendor (see Customer support, page 63). Matrox Mura Series User Guide 21

22 Network connector The network connectors on your IPX Series cards use LED indicators to provide information on the network activity and presence. The following describes the different network connector LEDs. Network activity Network presence LED color Network activity Network presence No LED (black) No data transfer in progress or no network detected. No communication established. Green (fast blink) Data transfer in progress. Orange Network communication established. Mura MPX-4/4, MPX-4/2, and MPX-4/0 Your Matrox Mura MPX Series cards have four LED indicators labeled (Good, 12V, Fail, CFG_Done). The following describes the behavior of these LED indicators. LED Color Behavior Good Green Card is active. 12V Green Card is properly powered. Fail CFG_Done Red Black (off) Card may have insufficient power. Try restarting your system. If after restarting your system the LED indicator is still red, contact your vendor for technical support (see Customer support, page 63). Problem occured while programming your card. For more information, contact your vendor (see Customer support, page 63). 22 Matrox Mura Series User Guide

23 Mura MPX-V16 and MPX-V8 Your Matrox Mura MPX-V16 card has three LED indicators labeled (Power Good, FP1 Done, FP2 Done) and your Mura MPX-V8 card has two LED indicators labeled (Power Good, FP2 Done). (Mura MPX-V16 shown) The following describes the behavior of these LED indicators. LED Color Behavior Power Good Green Card is properly powered. FP1 Done or FP2 Done FP1 Done or FP2 Done Green Black (off) Card is active. Problem occured while programming your card. For more information, contact your vendor (see Customer support, page 63). Mura MPX-SDI Your Matrox Mura MPX-SDI card has one LED indicator labeled (CFG_Done). The following describes the behavior of these LED indicators. LED Color Behavior CFG_Done Green Card is active. CFG_Done Black (off) Problem occured while programming your card. For more information, contact your vendor (see Customer support, page 63). Matrox Mura Series User Guide 23

24 Connecting your Mura card This section describes how to connect your Mura cards: MURA-IPX-O4DF see page 25 MURA-IPX-I4DF and MURA-IPX-I4DHF see page 26 Mura MPX-4/4, MPX-4/2, and MPX-4/0 see page 28 Mura MPX-V16 and MPX-V8 see page 30 Mura MPX-SDI see page 32 Before you begin To avoid possible problems that could damage your monitors or prevent you from using your Matrox product, read the following guidelines before connecting your Matrox graphics hardware. Whenever you change your connection setup, make sure you re using the correct connectors and that all connectors are properly fastened. Don t change connections while your system is turned on. Before changing connections, make sure your system is shut down and turned off. Whenever you restart your system, make sure your monitors are already turned on. Otherwise, the software may not be able to properly detect your monitors. When connecting devices, make sure the connectors are properly fastened. 24 Matrox Mura Series User Guide

25 MURA-IPX-O4DF This section describes how to connect your monitors and a network cable to your MURA-IPX-O4DF cards. Connection overview Mini DisplayPort to DisplayPort cables Network cable (RJ-45) Description of supported connections The following describes the connections supported by your Mura card. Device connector DisplayPort Network (RJ-45) Description If your monitor has a DisplayPort connector, attach your mini DisplayPort to DisplayPort cable to your Matrox card. Connect the other end of the cable to your monitor. If your video device streams to an IP network, connect a network cable to your Matrox card. Your video device must stream using an RTSP protocol. Your Matrox card is now installed. Restart your system and install your Matrox software (see Installing your software, page 35). Matrox Mura Series User Guide 25

26 MURA-IPX-I4DF and MURA-IPX-I4DHF This section describes how to connect your input sources and a network cable to your MURA-IPX-I4DF and MURA-IPX-I4DHF cards. Connection overview Mini HDMI to HDMI cables Network cable (RJ-45) Description of supported connections The following describes the connections supported by your Mura card. Device connector HDMI DVI Network (RJ-45) Description If your video device has an HDMI connector, attach your mini HDMI to HDMI cable to your Matrox card. Connect the other end of the cable to your video device. If your video device has a DVI connector, you need a mini HDMI to DVI adapter. Connect the adapter to the mini HDMI connector on your Matrox card. Connect your video device to the DVI connector on your adapter. If your video device streams to an IP network, connect a network cable to your Matrox card. Your video device must stream using an RTSP protocol. Note: To connect to the bracket of your Matrox product, the overmold (or boot) of the mini HDMI connectors must respect the maximum width (0.551"/14 mm) and thickness (0.331"/8.4 mm) stated in the HDMI specifications. 26 Matrox Mura Series User Guide

27 Your Matrox card is now installed. Restart your system and install your Matrox software (see Installing your software, page 35). Matrox Mura Series User Guide 27

28 Mura MPX-4/4, MPX-4/2, and MPX-4/0 This section describes how to connect your Mura MPX-4/4, MPX-4/2, or MPX-4/0 card. Connection overview Mura MPX-4/4 or MPX-4/2 bracket shown * Input cables (KX20 to Quad-DVI or Dual-DVI) Output cable (KX20 to Quad-DVI) Monitor connector (DVI) Monitor connector (DVI) Monitor connector (HD-15) S-video cable Composite video cable (RCA) Component video cable Monitor connector (HD-15) * Mura MPX-4/0 has no input connector. 28 Matrox Mura Series User Guide

29 Description of cables Cable Output Description Mura MPX-4/4, MPX-4/2, and MPX-4/0 cards use KX20 to quad-dvi cables to connect up to four (4) monitors per card. Monitors are numbered consecutively based on which connector each is attached to, starting with connector labeled 1. KX20 to quad-dvi cable Input A Mura MPX-4/4 card uses a KX20 to quad-dvi cables to connect up to four (4) input devices per card. A Mura MPX-4/2 card uses a KX20 to dual-dvi cable to connect its input devices. Description of supported connections The following describes the connections supported by your Mura card. Output Input Device connector Description DVI If your monitor has a DVI connector, connect your monitor cable directly to a DVI connector on your output cable. If you connect a graphics card with a DVI monitor cable, connect your monitor cable directly to your input cable. HD-15 If your monitor has an HD-15 connector, use a DVI to HD-15 adapter included with your Mura product to connect your monitor cable to your output cable. If you connect a graphics card with an HD-15 monitor cable, use a DVI to HD15 adapter included with your Mura product to connect your monitor cable to your input cable. S-video If your video device has an S-video connector, you need a DVI to S-video adapter. Connect the adapter to the DVI connector on your input cable. Connect your video device to the S-video connector on your adapter. Composite If your video device has a composite connector, you need a DVI to Composite (RCA) adapter. Connect the adapter to the DVI connector on your input cable. Connect your video device to the composite connector on your adapter. Component If your video device has a component connector, you need a DVI to Component adapter. Connect the adapter to the DVI connector on your input cable. Connect your video device to the component connector on your adapter. Your Matrox card is now installed. Restart your system and install your Matrox software (see Installing your software, page 35). Matrox Mura Series User Guide 29

30 Mura MPX-V16 and MPX-V8 This section describes how to connect a video device to the input connectors on your Mura MPX-V16 or MPX-V8 card. Connection overview Mura MPX-V16 bracket shown Input cables (DVI to BNC) Composite video cable (BNC) Composite video cable (BNC) Composite video cable (RCA) S-video cable 30 Matrox Mura Series User Guide

31 Description of cable Cable Input Description Mura MPX-V16 or MPX-V8 cards use DVI to BNC cables to connect to input devices. Description of supported connections The following describes the connections supported by your Mura card. Connector Composite (RCA) Composite (BNC) Component Description If your video device has an RCA composite connector, you need a BNC to Composite (RCA) adapter. Connect the composite to BNC adapter to the Y connector on your input cable. Connect your video device to the composite connector on your adapter. If your video device has a BNC composite connector, connect the composite cable directly to the Y connector on your input cable. If your video device has an S-video connector, you need a BNC to S-video adapter. Connect the adapter to the Y and C connectors on your input cable. Connect your video device to the S-video connector on your adapter. Your Matrox card is now installed. Restart your system and install your Matrox software (see Installing your software, page 35). Matrox Mura Series User Guide 31

32 Mura MPX-SDI This section describes how to connect your Mura MPX-SDI card. Connection overview Output cable (KX20 to dual-dvi) Input cables (DIN to BNC) BNC to Composite adapter BNC connector Monitor connector (DVI) Composite connector Monitor connector (HD-15) DVI to HD-15 adapter Description of cables Cable Description Output Mura MPX-SDI cards use a KX20 to dual-dvi cable to connect up to two (2) monitors per card. Input Mura MPX-SDI cards use a DIN to BNC cable to connect up to two (2) input devices per card. 32 Matrox Mura Series User Guide

33 WARNING: To avoid damaging the DIN connector (1.0/2.3) on your DIN to BNC adapter or on your card, firmly hold the adapter, pull back the metal ring around the DIN connector on the cable, then carefully remove the DIN to BNC adapter. Description of supported connections The following describes the connections supported by your Mura card. Output Input Connection Description DVI If your monitor has a DVI connector, connect your monitor cable directly to a DVI connector on your output cable. HD-15 If your monitor has an HD-15 connector, use a DVI to HD-15 adapter included with your Mura product to connect your monitor cable to your output cable. Composite (RCA) Composite (BNC) If your video device has an RCA composite connector, you need a BNC to Composite (RCA) adapter. Connect the composite to BNC adapter to the Y connector on your input cable. Connect your video device to the composite connector on your adapter. If your video device has a BNC composite connector, connect the composite cable directly to the Y connector on your input cable. Your Matrox card is now installed. Restart your system and install your Matrox software (see Installing your software, page 35). Matrox Mura MPX Series User Guide 33

34 Validating the network discovery of your Mura IPX Series cards Mura IPX Series cards are initially assigned their IP addresses through DHCP (Dynamic Host Control Protocol). After connecting your devices, we recommend verifying that all your devices are discovered by the network. Under the Network section in the Windows File Explorer, make sure the IPX Series cards and IP source devices connected to the network are listed. If prompted to enable network discovery and file sharing on your network when validating network discovery, enable these two features by clicking the prompt at the top of your Windows Explorer window. These two features must be enabled for Windows to detect the IPX Series cards on your subnet. Multiple subnet support Mura IPX Series in the same subnet can be detected through the UPnP (Universal Plug and Play) protocol. If you have cards in different subnets of your network, you need to validate network discovery in each subnet separately. 34 Matrox Mura Series User Guide

35 Installing your software This section describes how to install Matrox software for Windows 7, Windows Server 2008 R2, Windows Embedded 64-bit Standard 7, and Windows Embedded Enterprise 7 64-bit. For Mura IPX Series cards, software is also available for Windows 10, Windows 8.1, and Windows Server 2012 R2. Note: A MURA-IPX-O4DF card is a standalone controller and doesn t require an operating system. Configuration of your MURA-IPX-O4DF is done remotely through Matrox Network API or Matrox MuraControl for Windows. WARNING: Depending on the number of Mura cards installed and the system used, your software installation time may vary. Software installation may take up to 20 minutes (on setups using up to 6 cards) and up to 40 minutes (on setups using more than 6 cards). Before you begin If your Matrox product was provided by the manufacturer of your system, check the Web site of that manufacturer for the latest driver. A driver provided by the manufacturer of your system is more likely to be tested with your system model. You may need administrator rights to install or uninstall certain software, or to change certain settings. For more information, see Windows documentation. To avoid potential problems, we recommend you install the latest Service Pack and hot fixes for your version of Windows. Obtaining a driver and additional software Matrox makes the latest drivers available on the Matrox Technical Support Web site ( Matrox makes additional software and utilities available on the Matrox Technical Support Web site ( Matrox Mura Series User Guide 35

36 Matrox PowerDesk software Your Matrox driver includes Matrox PowerDesk software. This software helps you get the most out of your Matrox product. Use Matrox PowerDesk software to set up your multi-display layout, change certain display settings, or access Matrox features. Accessing PowerDesk Windows 7/Server 2008 R2 To access Matrox PowerDesk: Click Start All programs (or Programs) Matrox Graphics Matrox PowerDesk. Right-click your Windows desktop and select Launch Matrox PowerDesk. Setting up your multi-display layout Setting up your multi-display layout using PowerDesk software involves entering the number of columns and rows for your display wall layout and adjusting the settings for your outputs (such as rotation, resolution, color palette, and refresh rate). To set up your multi-display layout: 1 Access Matrox PowerDesk. 2 From the main interface, click Multi-Display Setup. 3 Under Basic configurations, select Use stretched mode. Note: For information on using stretched mode, see Matrox PowerDesk help. 4 Enter the number of Columns and Rows for your multi-display setup, then click OK. 5 Preview your setup in the work area. If you re satisfied, click OK or Apply to apply your multi-display layout. Otherwise, click Cancel. Depending on your installation and connection, you may need to manually rearrange the outputs of your multi-display layout in PowerDesk to match the physical layout of your display wall. For more information on setting up multiple displays, see Matrox PowerDesk help. 36 Matrox Mura Series User Guide

37 Accessing Matrox PowerDesk help For information on Matrox PowerDesk software features and options, see the help file included with your PowerDesk software. While using Matrox PowerDesk software, you can access the help file in several ways: From the main PowerDesk interface, click Help and Troubleshooting PowerDesk help. For information on a specific feature or control on a page, click the Help button ( ) on that page. To find all topics that contain specific words, use the Search tab in the navigation window of the help file. Matrox Mura Series User Guide 37

38 Troubleshooting What to do if you have a problem If you experience problems with your Matrox product: Make sure your Matrox card is properly installed, you re using the correct connectors, and that all connectors are properly fastened. Make sure you have administrator rights on the system you want to use. For more information, see Windows documentation. Review the documentation provided with your Matrox product, including the information in this section and in your Matrox System Builder s Guide ( to see if your problem is already addressed. For troubleshooting information on your Matrox C-Series product, see your Matrox C-Series user guide. If your problem persists, contact Matrox. For more information, see Customer support, page 63. Common problems and solutions This section addresses specific problems to your Matrox product that could prevent you from using your system or graphics hardware. Problem 1Cause 1Solution Not all graphics cards in the computer are fully supported (Software doesn t work with a certain graphics card, or another graphics card doesn t work at all) If you have different models of graphics cards in your computer, your Matrox display driver may not support all the graphics cards in your computer. Disable or remove any graphics hardware not supported by the display driver you want to use. If there s graphics hardware built into the motherboard of your computer that s not supported by your software, see your system manual for information on how to disable this graphics hardware. 38 Matrox Mura Series User Guide

39 2 Cause Windows 10/8.1/7 If the Windows method for display driver installation was used (instead of running the setup program included with your Matrox display driver), the driver may not be installed for all the graphics cards it supports. 1 Solution Run the setup program included with the Matrox display driver. The setup program automatically installs the display driver for each Matrox graphics card it supports. Problem 1Cause System performance is slow or degraded Your system or cards may be overheating. 1 Solution Make sure the operating temperature of your graphics chip is within a normal range: 1 Access Matrox PowerDesk (see Accessing PowerDesk, page 36). 2 From the main interface, click Help and Troubleshooting Troubleshoot. 3 Check the peak temperature being reported. 2 Cause You may be using a platform that hasn t been validated by Matrox. 1 Solution Use a validated platform. For information on supported systems, motherboards, and chassis models, contact your Matrox representative or see the Matrox Web site ( Problem Mura IPX Series card not discovered on the network 1 Cause Your Matrox product may not be properly connected or may be on a different subnet. 1 Solution Verify the connection and status LEDs on your Matrox product (see Network connector, page 22). Also, make sure your Matrox product is properly connected and that all connectors are properly fastened. 2 Cause Your Matrox product may be on an external network or on a different subnet. 1Solution Make sure your IPX Series card and the IP source are on the same subnet (see Validating the network discovery of your Mura IPX Series cards, page 34). For more information, contact your network administrator. 3 Cause Windows Server 2012 R2/2012/2008 R2 only The Windows SSDP Discovery service may be disabled on your system. 1 Solution Make sure the SSDP Discovery service is enabled on your system. Matrox Mura Series User Guide 39

40 4 Cause Network discovery and file sharing may not be enabled on your system. 1 Solution Enable network discovery and file sharing on your system. 5Cause 1Solution The firewall for your display wall system or for your network may be enabled and may prevent communication with your IPX Series cards. Make sure your firewall is properly configured to allow the necessary communication between your IPX Series cards and the various networked components. For more information, see Appendix A Firewall requirements. 40 Matrox Mura Series User Guide

41 Product information Specifications Mura-OPX-I4DF Operating systems supported * Card type PCIe (power only) Form factor ATX Memory 4 GB Connectors 4 Mini DisplayPort, 1 100/1000 Base-T RJ45 Ethernet Port Outputs supported 4 DisplayPort Inputs supported IP Maximum ouput resolutions (DisplayPort) IP stream support RTSP Video CODEC engine H.264 Audio stream support H.264 decode Maximum card dimensions Certifications Two Hz, four Hz, eight Hz, sixteen Hz, or numerous SD channels L: 9.02" / W: 0.75" / H: 4.376" L: 22.9 cm / W: 1.91 cm / H: 11.1 cm Class B: FCC, CE, ACMA, VCCI, ICES, CSA, Korea * A MURA-IPX-O4DF is a standalone controller and doesn t require an operating system. Standard resolutions listed above. Support for custom resolutions available. For specific requirements, contact your Matrox representative. Matrox Mura Series User Guide 41

42 MURA-IPX-I4DF MURA-IPX-I4DHF Operating systems supported Windows bit, Windows bit, Windows 7 64-bit, Windows Server 2012 R2 64-bit, Windows Server 2008 R2, Windows Embedded Pro bit, Windows Embedded Standard 7 64-bit, Windows Embedded Enterprise 7 64-bit Card type PCIe Form factor ATX Memory 4 GB Connectors 4 Mini HDMI, 1 100/1000 Base-T RJ45 Ethernet Port Outputs supported Inputs supported 4 HDMI + IP Maximum HDMI input resolutions Hz *, Hz, Hz *, Hz IP stream support RTSP Video CODEC engine H.264 Audio stream support H.264 decode Two Hz, four Hz, eight Hz, sixteen Hz, or numerous SD channels Maximum card dimensions Certifications L: 9.02" / W: 0.75" / H: 4.376" L: 22.9 cm / W: 1.91 cm / H: 11.1 cm Class B: FCC, CE, ACMA, VCCI, ICES, CSA, Korea * In YUV 4:2:0, 12 bits per pixel (8 bits per component). Standard resolutions listed above. Support for custom resolutions available. For specific requirements, contact your Matrox representative. 42 Matrox Mura Series User Guide

43 Operating systems supported Mura MPX-4/0 Mura MPX-4/2 Mura MPX-4/4 Mura MPX-SDI Windows 7 64-bit, Windows Server 2008 R2 64-bit, Windows Embedded Standard 7 64-bit, Windows Embedded Enterprise 7 64-bit Card type PCIe PCIe PCIe PCIe Form factor ATX ATX ATX ATX Memory 2 GB 2 GB 2 GB 1 GB Output formats supported DVI, RGB/VGA DVI, RGB/VGA DVI, RGB/VGA DVI, RGB/VGA Input formats supported DVI, RGB/VGA, Component, S-video, Composite DVI, RGB/VGA, Component, S-video, Composite SMPTE 259M, SMPTE 292M, SMPTE 296M, SMPTE 424M, SMPTE 425M HDCP compliant * Connectors 1 KX20 2 KX20 2 KX20 1 KX20, 2 DIN 1.0/2.3 Outputs supported Inputs supported Maximum ouput resolutions Maximum input resolutions Maximum card dimensions Certifications (DVI), (RGB/VGA) L: 9.50" / W: 0.75" / H: 4.407" L: cm / W: 1.91 cm / H: 11.2 cm (DVI), (RGB/VGA) (DVI), (RGB/VGA), (Component) L: 9.50" / W: 0.75" / H: 4.407" L: cm / W: 1.91 cm / H: 11.2 cm L: 9.50" / W: 0.75" / H: 4.407" L: cm / W: 1.91 cm / H: 11.2 cm Class A: FCC, CE, ACMA, VCCI, ICES, CSA, Korea L: 6.60" / W: 0.75" / H: 4.407" L: cm / W: 1.91 cm / H: 11.2 cm * Certain limitations may apply. Matrox strongly recommends that you review the HDCP website ( and make sure you understand your legal obligations and responsibility. At 30 Hz. For specific requirements, contact Matrox. At 47 Hz. For specific requirements, contact Matrox. Matrox Mura Series User Guide 43

44 Operating systems supported Mura MPX-V8 Mura MPX-V16 Windows 7 64-bit, Windows Server 2008 R2 64-bit, Windows Embedded Standard 7 64-bit, Windows Embedded Enterprise 7 64-bit Card type PCIe PCIe Form factor ATX ATX Memory 128 MB DDR SDRAM 256 MB DDR SDRAM Input formats supported S-video, Composite S-video, Composite Connectors 1 DVI-I 2 DVI-I Outputs supported Inputs supported 8 16 Maximum input resolution NTSC/PAL/SECAM NTSC/PAL/SECAM Maximum card dimensions Certifications L: 8.10" / W: 0.75" / H: 4.376" L: 20.6 cm / W: 1.91 cm / H: 11.1 cm Class A: FCC, CE, ACMA, VCCI, ICES, CSA, Korea Environmental Temperature, operational Temperature, non-operational storage and transportation Humidity, operational (indoor) Humidity, non-operational storage and transportation Atmospheric pressure, operational Atmospheric pressure, non-operational and transportation Mura MPX Series: 0 to 40 ºC (32 to 104 ºF) Mura IPX Series: 0 to 45 ºC (32 to 113 ºF) -40 to 65 ºC (-40 to 149 ºF) 20 to 80% (non-condensing) 10% to 95% (non-condensing) 650hPa (3,580 meters / 11,745 feet) to 1013hPa (0 meters / 0 feet) 192hPa (12,000 meters / 39,370 feet) to 1020hPa (-50 meters / -164 feet) 44 Matrox Mura Series User Guide

45 Mean Time Before Failure (MTBF) MTBF * MURA-IPX-O4DF MURA-IPX-I4DHF MURA-IPX-I4DF Mura MPX-4/4 Mura MPX-4/2 Mura MPX-4/0 Mura MPX-V16 Mura MPX-V8 Mura MPX-SDI 7.09 years or 62,149 hours years or 693,669 hours 7.26 years or 63,598 hours years or 622,944 hours years or 660,615 hours years or 788,631 hours years or 783,822 hours years or 1,246,230 hours years or 896,427 hours * Calculated at operating temperature of 40 ºC, operating 24 hours/day. For more information, contact your Matrox representative. Applies to MPX fanless SKUs only. Notes To get the most of your Matrox product, we recommend using the highest color palette setting (a 32-bit color palette) for all your displays. The display resolutions and refresh rates available depend on your Matrox card, driver, software monitor settings, and monitor. For information on the capabilities of your monitor, see your monitor documentation. Digital monitor information TMDS (Transition Minimized Differential Signaling) encoding for DVI connectors DDWG (Digital Display Working Group) compliant DVI connector EDID (Extended Display Identification Data) 1.2 and 1.3 support Matrox Mura Series User Guide 45

46 Appendix A Firewall requirements The following are the firewall requirements for your display wall system and for a network with a Mura IPX Series product. Display wall system The following are the requirements for a network firewall present on a network with a Mura IPX Series product. Network ports Type Inbound Outbound Functionality 22 * TCP SSH: Firmware update 69 UDP DHCP: DHCP client 123 UDP NTP: Network Time Protocol 161 UDP 443 * TCP * MURA-IPX-O4DF only. Default ports. Actual ports may vary. SNMP: Network management public community string HTTPS: Firmware Updater authentication 1900 UDP UPnP: Microsoft SSDP for discovery of UPnP devices 554, 8554 TCP RTSP: Streaming (configurable) UDP RTP/RTCP: Audio and video streams and control Firmware updater The following are the firewall requirements for a system running the Matrox Firmware Updater. Network Port Type Inbound Outbound Functionality 20,21 TCP FTP: File upload 22 * TCP SSH: Firmware update 443 * TCP HTTPS: Authentication 1900 * UDP * Minimum requirements. UPnP: Microsoft SSDP for discovery of UPnP devices 46 Matrox Mura Series User Guide

47 Accessing your Windows Firewall settings Note: You may need administrator rights to modify your Windows Firewall settings. For more information, see Windows documentation or contact your system administrator. To access your Windows Firewall settings: Windows 10/8.1/7 1 Windows 10 Click Start Settings Network & Internet Ethernet Windows Firewall. Windows 8.1 From the Start screen, go to All Apps Windows System Control Panel Network and Internet * Network and Sharing Center *. (* Depending on your configuration, these steps may be unnecessary.) Windows 7 Click Control Panel Network and Internet * Network and Sharing Center *. (* Depending on your configuration, these steps may be unnecessary.) 2 Windows 10 In the left panel, click Advanced Settings. Windows 8.1/7 In the left panel, click Windows Firewall Advanced Settings. Matrox Mura Series User Guide 47

48 Appendix B Using Matrox C-Series graphics cards with MURA-IPX-I4DF and MURA-IPX-I4DHF Windows 10/8.1/7 You can use up to two (2) Matrox C-Series (C900 or C680 only) graphics cards to create a display wall. This section describes how to install, connect, and configure C-Series graphics cards to use as your display wall. To install your graphics card, see Installing a Matrox C-Series graphics card, page 48. To connect your output devices (monitors), see Connecting your output devices, page 50. To install a display driver for your graphics card, see Installing your software, page 35. Note: To purchase any cables or adapters not included with your Matrox product, see the Matrox online store (shopmatrox.com). Installing a Matrox C-Series graphics card This section explains how to install a C-Series graphics card in your system. Before you begin To avoid personal injury and to prevent damage to your system or Matrox hardware, read the following guidelines before installing your Matrox graphics hardware. Always turn off your system, unplug it, then wait for it to cool before touching any of the internal parts of your system or installing your Matrox product. While your system is turned off but still plugged in, some electrical current is supplied to the motherboard. This current may prevent newly installed hardware from working properly. Static electricity can severely damage electronic parts. Before touching any electronic parts, drain static electricity from your body (for example, by touching the metal frame of your system). When handling a card, carefully hold it by its edges and avoid touching its circuitry. Always try to insert or remove your card as straight as possible. Don t operate your system near a heat source or restrict airflow to your system, and make sure the ambient temperature doesn t exceed the maximum recommended temperatures. 48 Matrox Mura Series User Guide

49 Installing your card 1 Choose an expansion slot Most systems have different types of expansion slots. Choose a PCI Express (PCIe ) 16 slot. Your system manual should identify the location of each type of expansion slot in your system. PCI Express slots PCI slots (Back of system) ( 16) ( 8) ( 4) ( 1) (32-bit) (64-bit) Note: We recommend using a PCIe 16 slot with 16 lane support. If your system has multiple PCIe 16 slots, your choice of PCIe slot may affect your card or system performance. For more information, see your computer manual. 2 Insert your Matrox card a Position your Matrox card over the expansion slot you ve chosen. b c Push the card in firmly and evenly until it s fully seated in the slot. Secure the bracket of your Matrox card to the frame of your system. Interconnecting multiple graphics cards (Framelock) Matrox C900 or C680 If you have multiple Matrox C-Series graphics cards installed in your system, you can framelock all your outputs by interconnecting your graphics cards with a ribbon cable (sold separately). Attach the ribbon cable to the connector labeled GEN0 on one card and to the connector labeled GEN0 on the next graphics card. Framelock is unsupported between C900 and C680 cards. GEN0 GEN1 Matrox Mura Series User Guide 49

50 WARNING: To make sure the cable is inserted properly, the cable edge marked with a red line should be closest to the bracket. Ribbon cable Card connector Connecting your output devices This section explains how to connect your output devices (monitors) to your C-Series card. Before you begin To avoid possible problems that could damage your monitors or prevent you from using your Matrox product, read the following guidelines before connecting your Matrox graphics hardware. Your Matrox product supports the following adapters: Matrox C900 * Mini HDMI to HDMI Mini HDMI to DVI Matrox C680 Mini DisplayPort to DisplayPort Mini DisplayPort to DVI (active) Mini DisplayPort to HDMI (active) To get the most out of your Matrox product, we recommend you use identical monitors. Whenever you change your connection setup, make sure you re using the correct connectors and that all connectors are properly fastened. Don t change monitor connections while your computer is turned on. While your computer is turned on, it may be using monitor settings that are specific to the current monitor connections. Some devices may be permanently damaged if incorrect settings are used. Whenever you restart your system, make sure your monitors are already turned on. Otherwise, the software may not be able to properly detect your monitors. * To connect to the bracket of your Matrox product, the overmold (or boot) of the mini HDMI connectors must respect the maximum width (0.551 inches/14 mm) and thickness (0.331 inches/8.4 mm) stated in the HDMI specifications. 50 Matrox Mura Series User Guide

51 Step by step connection Matrox C900 1 Connect the first monitor If your monitor has an HDMI connector, use a mini HDMI to HDMI cable to connect your monitor to the mini HDMI connector labeled 1 on the bracket of your Matrox card. If you don t have a mini HDMI to HDMI cable, use a mini HDMI to HDMI adapter to connect your monitor cable to the mini HDMI connector labeled 1 on the bracket of your Matrox card. If your monitor has a DVI connector, use a mini HDMI to DVI adapter to connect your monitor cable to the mini HDMI connector labeled 1 on the bracket of your Matrox card. Mini HDMI to HDMI cable Mini HDMI to HDMI adapter HDMI cable Note: To connect to the bracket of your Matrox product, the overmold (or boot) of the mini HDMI connectors must respect the maximum width (0.551"/14 mm) and thickness (0.331"/8.4 mm) stated in the HDMI specifications. 2 Connect the other monitors Repeat step 1 for each monitor you want to connect. Mini HDMI to HDMI cable Your Matrox card is now installed. Restart your computer and install your Matrox software (see Installing your software, page 35). Matrox Mura Series User Guide 51

52 Matrox C680 1 Connect the first monitor If your monitor has a DisplayPort connector, use a mini DisplayPort to DisplayPort adapter to connect your monitor cable to the mini DisplayPort connector labeled 1 on the bracket of your Matrox card. Mini DisplayPort to DisplayPort adapter Monitor connector (DisplayPort) If your monitor has an HDMI connector, use a mini DisplayPort to HDMI adapter (active) to connect your monitor cable to the mini DisplayPort connector labeled 1 on the bracket of your Matrox card. If your monitor has a DVI connector, use a mini DisplayPort to DVI adapter (active) to connect your monitor cable to the mini DisplayPort connector labeled 1 on the bracket of your Matrox card. 2 Connect the other monitors Repeat step 1 for each monitor you want to connect. Mini DisplayPort to DisplayPort adapter Monitor connector (DisplayPort) Your Matrox card is now installed. Restart your computer and install your Matrox software (see Installing your software, page 35). More information For more information on your C-Series graphics card, see your Matrox C-Series User Guide. For the latest Matrox software, drivers, technical support, and product information. for your Matrox C-Series product ( 52 Matrox Mura Series User Guide

53 Appendix C Using a Matrox P690 graphics card as a console display Mura MPX Series only You can use a Matrox P690 graphics card to add one or more console displays to your system. A console display is a display outside of the display wall. With a console display, you can run applications without affecting the appearance of your display wall and to manage the layout of the display wall locally. You can use one of the following graphics cards as a console display: Matrox P690 PCIe 16 Matrox P690 Plus LP PCIe 16 This section describes how to install, connect, and configure a P690 graphics card to use as a console. To install your graphics card, see Installing a Matrox P690 graphics card, page 53. To connect your output devices (monitors), see Connecting your output devices, page 54. To install a display driver for your graphics card, see Installing your software, page 58. To configure your layout to use a console display, see Setting up your multi-display layout, page 59. Note: To purchase any cables or adapters not included with your Matrox product, see the Matrox online store (shopmatrox.com). Installing a Matrox P690 graphics card This section explains how to install a P690 graphics card in your system. Before you begin To avoid personal injury and to prevent damage to your system or Matrox hardware, read the following guidelines before installing your Matrox graphics hardware. Always turn off your system, unplug it, then wait for it to cool before touching any of the internal parts of your system or installing your Matrox product. While your system is turned off but still plugged in, some electrical current is supplied to the motherboard. This current may prevent newly installed hardware from working properly. Matrox Mura Series User Guide 53

54 Installing your card Static electricity can severely damage electronic parts. Before touching any electronic parts, drain static electricity from your body (for example, by touching the metal frame of your system). When handling a card, carefully hold it by its edges and avoid touching its circuitry. Always try to insert or remove your card as straight as possible. 1 Choose an expansion slot Most systems have different types of expansion slots. Choose a PCI Express (PCIe ) 16 slot. Your system manual should identify the location of each type of expansion slot in your system. PCI Express slots PCI slots (Back of system) ( 16) ( 8) ( 4) ( 1) (32-bit) (64-bit) 2 Insert your Matrox card a Position your Matrox card over the expansion slot you ve chosen. b c Push the card in firmly and evenly until it s fully seated in the slot. Secure the bracket of your Matrox card to the frame of your system. Connecting your output devices This section explains how to connect your output devices (monitors) to your P690 card. Before you begin To avoid possible problems that could damage your monitors or prevent you from using your Matrox product, read the following guidelines before connecting your Matrox graphics hardware. Whenever you change your connection setup, make sure you re using the correct connectors and that all connectors are properly fastened. 54 Matrox Mura Series User Guide

55 P690 PCIe 16 Whenever you restart your system, make sure your monitors are already turned on. Otherwise, the software may not be able to properly detect your monitors. 1 Connect your monitors If your monitor has a DVI connector, connect your monitor cable directly to your DVI connector on your card. If your monitor has an HD-15 connector, use a DVI to HD-15 adapter included with your product to connect your monitor cable to your DVI connector on your card. Monitor connector (DVI) Monitor connector (HD-15) DVI to HD-15 adapter Your Matrox card is now installed. Restart your system and install your Matrox software (see Installing your software, page 58). P690 Plus LP PCIe 16 with a dual monitor cable 1 Connect your LFH-60 to dual- DVI cable Attach your LFH-60 to dual-dvi cable to the connector on the bracket of your Matrox card. Make sure the connector is properly fastened. LFH-60 to dual-dvi cable (LFH-60) WARNING: To avoid damaging the LFH-60 connector on your dual-monitor cable or on your graphics card, carefully insert the connector on your dual-monitor cable as straight as possible into the connector on your graphics card. Specifically, inserting the connectors into each other at an angle is likely to bend and damage the pins on the connector of the dual-monitor cable. Matrox Mura Series User Guide 55

56 2 Connect your monitors If your monitor has a DVI connector, connect your monitor cable directly to your LFH-60 to dual-dvi cable. If your monitor has an HD-15 connector, use a DVI to HD-15 adapter included with your product to connect your monitor cable to your LFH-60 to dual-dvi cable. Monitor connector (DVI) LFH-60 to dual-dvi cable (DVI) DVI to HD-15 adapter Monitor connector (HD-15) Note: Monitors are numbered consecutively based on which connector each is attached to, starting with connector labeled 1. LFH-60 to dual-dvi cable Your Matrox card is now installed. Restart your system and install your Matrox software (see Installing your software, page 58). P690 Plus LP PCIe 16 with a quad monitor cable To use 4 computer monitors at a time, you need a quad-monitor cable (available from your Matrox sales representative). This section describes how to connect your monitors to your Matrox graphics card using a quad-monitor cable. Note: While using 4 computer monitors at a time, your monitors must support the same monitor settings (such as display resolution and refresh rates). WARNING: Don t change monitor connections while your computer is turned on. While your computer is turned on, it may be using monitor settings that are specific to the current monitor connections. Some devices may be permanently damaged if incorrect settings are used. 56 Matrox Mura Series User Guide

57 1 Attach the quad-monitor cable Attach the included quad-monitor cable to your Matrox graphics card. If a dualmonitor cable is already connected, detach it from the DVI connector on your graphics card. LFH-60 to quad-hd15 cable (LFH-60) WARNING: To avoid damaging the LFH-60 connector on your dual-monitor cable or on your graphics card, carefully insert the connector on your quad-monitor cable as straight as possible into the connector on your graphics card. Specifically, inserting the connectors into each other at an angle is likely to bend and damage the pins on the connector of the quad-monitor cable. 2 Connect your monitors If your monitor uses an HD-15 connector, connect it directly to your quad-monitor cable. If your monitor uses a DVI connector and supports analog input, you need a HD15-to-DVI adapter (sold separately). Some monitors with DVI connectors support both digital and analog input. If you re using one of these monitors with your Matrox product, make sure it s configured to use analog input. For more information, see your monitor documentation. Make sure all connectors are firmly in place and properly fastened. Monitor connector (HD-15) Quadmonitor cable HD15-to-DVI adapter Monitor connector (DVI) Note: Monitors are numbered consecutively based on which connector each is attached to. Also, each connector is labeled with a number. Numbering starts with the primary display the one that first displays information when you restart your computer. If other graphics hardware is enabled in your system, display numbering may be different. Your system detects that your P690 graphics card supports 4 monitors only if a monitor is connected to connector 3 or 4. Matrox Mura Series User Guide 57

58 Installing your software The standard Mura installation driver package installs both the P690 display drivers and the driver for the Matrox Mura cards. Note: Don t install the display driver included with your P690 graphics card. That display driver isn t supported on a display wall system. To install a driver for your P690 graphics card, we recommend you uninstall, then reinstall Matrox software for your Mura product: Note: Before removing software, make sure you have all the necessary files to reinstall software that may still be needed. Also, make sure the driver you reinstall supports all Matrox products in your system. Note: You may need administrator rights to uninstall certain software. For more information, see Windows documentation. Windows 7 1 Restart your system in VGA mode: a Click Start, point to the arrow ( ), then select Restart to restart your system. b c Before Windows starts, press [F8] for the Windows startup menu to appear. (If [F8] doesn t work, instead try pressing and holding [Ctrl] before Windows starts.) Select VGA mode (or Low resolution video ), then press [Enter]. Note: If your system stops responding while it s in VGA mode, select Safe mode instead. 2 To uninstall Matrox software: a Click Start Settings* Control Panel Programs* Programs and Features Matrox PowerDesk Uninstall Yes. (* Depending on your version and configuration of Windows, this part of the step may not be necessary.) b Click Matrox Driver (or Matrox M-Series Driver) Uninstall Yes. 3 Restart your system for changes to take effect. 4 After your system has restarted, install the latest driver for your Matrox card. You may also need to reinstall other Matrox software. 58 Matrox Mura Series User Guide

59 Setting up your multi-display layout Setting up your multi-display layout to use a display console using PowerDesk software involves entering the number of columns and rows for your display wall layout, adding an independent display, and adjusting the settings for your outputs (such as rotation, resolution, color palette, and refresh rate). To set up your multi-display layout: 1 Access Matrox PowerDesk. 2 From the main interface, click Multi-Display Setup. 3 Under Basic configurations, select Use stretched mode. Note: For information on using stretched mode, see Matrox PowerDesk help. 4 Enter the number of Columns and Rows for your multi-display setup, then click OK. 5 Drag one output of your P690 card from the Unused outputs section to your work area. You can also add an output by right-clicking it and selecting Add output. The outputs of your P690 card are always identified as the last of your outputs. 6 Preview your setup in the work area. If you re satisfied, click OK or Apply to apply your multi-display layout. Otherwise, click Cancel. Depending on your installation and connection, you may need to manually rearrange the outputs of your multi-display layout in PowerDesk to match the physical layout of your display wall. 7 Optional To view your Start menu to your console display and not on your display wall, set your console display as the main display of your multi-display configuration. For more information on setting up multiple displays, see Matrox PowerDesk help. Matrox Mura Series User Guide 59

60 Notes Only one Matrox P690 graphics card is supported in a system. A video may show a solid color in the video window when shown on your console display. When your console display is set as your main display and you have a saved display wall configuration: Adding a console display to the left or above your display wall will change the position of your video windows. If your console display is on the left or top of your Windows desktop, changing the the display resolution of your console display will change the position of your video windows. 60 Matrox Mura Series User Guide

61 Appendix D Matrox secure cable solution Mini HDMI 1 Matrox Mura Series User Guide 61

62 Matrox Mura Series User Guide

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