Mobile Developer Account Setup Guide v11

Transcription

1 Mobile Developer Account Setup Guide v11 1) Introduction During the summer of 2017, Apple changed its App Review Guidelines in a way that prevents ReCollect from releasing apps for third-parties under the name ReCollect Systems Inc.. On July 25, 2018, Google made similar changes to their policy. Currently, updates to your mobile apps will be rejected unless we move your apps to developer accounts under your organization s name (e.g. City of Springfield). Apple and Google will NOT be removing your apps from the App Stores or from your users mobile devices. However ReCollect will not be able to fix any critical issues or make any changes to your apps until we complete the process outlined below. This includes compatibility issues that may arise when Apple or Google release new versions of the ios/android operating systems. This guide outlines how to: enroll your organization in the Apple and Google Play Developer Programs give ReCollect permission to create and maintain your app under your account. Once we have access to your developer accounts, we can complete the process of transferring your app so it appears under your organization s name. Your app users will not need to do re-download the app, and this will not affect metrics or the way your app is displayed in the ReCollect administrative console. Please note that both developer programs have small costs associated with them, and must be paid with a credit card: The Apple Developer Program has an annual recurring cost of $99/year (waived for governmental and not-for-profit organizations based in the United States). The Google Play Developer Program has a one-time registration fee of $25. Page 1 of 13

2 2) Enrolling in Developer Programs 2.1) Find out if you re already enrolled If your organization is already a member of the Apple developer program (i.e. you already release apps under your organization s name), then you may skip ahead to section 3, to give ReCollect administrative access to publish your app. Ask your IT department if you already have a membership. 2.2) Enroll in the Apple Developer Program The First step in enrolling in the Apple Developer Program is to make sure you have the required information and legal authority to enroll your organization. Verify you have the following: Legal Entity Status. Apple does not allow you to create a developer account under a branch or trade name. The account name must be a legal entity, such as City of Springfield or Waste Co LLC. Your organization s D-U-N-S Number:. (Optional for Government organizations) This is a number issued by Dun & Bradstreet, which identifies your organization. Many municipalities, counties and companies already have a D-U-N-S number. You can use the free tool to look up your D-U-N-S number, and find more information here: Legal Binding Authority. Person with Authority:. The person who enrolls in the Apple Developer program must have legal authority to bind your organization to legal agreements with Apple. This person will be given the Agent role in the Apple Developer Program. This person must be the person who follows the enrollment process below. A credit card for paying the $99 annual fee. (This fee can be waived if your organization is based in the United States, and you are either a government entity or a not-for-profit organization). Page 2 of 13

3 Start the Enrollment process Navigate to We recommend you click Create Apple ID and use a shared address that you have access to (e.g. appdev@springfield.ca ). Using a person s work is also possible, but may result in difficulties accessing the Apple account if that person goes on vacation or terminates their employment. After creating and/or logging in with your Apple ID, complete the form to enroll in the Apple Developer Program. You will need the following information: Entity Type Individual / Sole proprietorship / Single person business Company / Organization Government Organization Verification Contact (Someone who can verify your signature authority) First name: Last name: Job Title: Phone: Organization Information (as it appears in the Dun & Bradstreet profile) Legal Entity Name (e.g. City of Springfield, or Waste Co Inc.) D-U-N-S Number (from above) Address Town / City State / Province Postal Code Headquarters Phone Your work Submit your application to enroll. 2.3) Further documentation Apple occasionally requests further verification. If that is the case, Apple will send you an requesting that you to produce, scan and upload a letter to Apple on official letterhead that includes: Your name and a declaration that you have the legal authority to bind your organization to all legal agreements presented by Apple Developer Programs. An enrollment ID (provided by Apple) A case number (provided by Apple) The current and complete principal place of business or a corporate address The main telephone number for your organization Your printed name, title, signature, and contact information. Page 3 of 13

4 2.3) Enroll in the Google Play Developer Program On July 25th, Google announced changes to the Google Play Developer Program Policy that are very similar to Apple s policy. Therefore, you are also required to follow the same process and sign up for a Google Play Developer account. Navigate to If your work already has a Google account associated with it, you can sign in now, otherwise choose Create account by clicking on More options, and fill in the information: Your name Your username Strongly suggested: Click I prefer to use my current address and use the same you used for the Apple Program (e.g. appdev@springfield.ca). A password Your birthday Your gender (optional) Your mobile phone number Your location Accept the Developer Agreement Pay the one-time $25 registration fee using a credit card Only if you are transferring an existing app hosted in ReCollect s account: Record the Transaction ID or Order number, which will be in the receipt you receive from Google. (e.g. 0.G ) Send to mobile@recollect.net : the Transaction ID or Order number from the receipt, and the Address you used to create the Google Play account. Fill out the developer profile Developer name: (e.g. The City of Springfield) address Website (e.g. Phone number Submit your application to enroll. Page 4 of 13

5 3) Giving ReCollect access 3.1) Apple Developer Program Log in to the Apple Developer Portal as the Agent role. Click on Account Click on People Click the button Invite People Invite as an Admin. Please note that we require an Admin role in this developer portal. However, in the next section, we will inform you how to restrict our access in itunes Connect. 3.2) Apple itunes Connect Log in to itunes Connect as the same Agent. Click on Users and Roles Click on the (+) icon next to Users Fill out contact information: Kevin Jones Please make sure to invite Page 5 of 13

6 Give us a minimum privilege of App Manager (required to administer your app) and Sales and Reports (required to download app metrics to display in the ReCollect Administrative Console). Alternatively, you can just give us the Admin role. Click Next Click Save. Page 6 of 13

7 3.3) Google Play Developer Program Log in to the Google Play Console: Click on "Settings" "User accounts & rights" Invite the following user as a "Release Manager": mobile+google@recollect.net 3.4) Google Play Automated Integration (Service Account) In order to build your Android app under your account, we require you to set up a "Service Account". This is a bit complicated, so we have included screenshots to help: Open the API Access tab in Google Play: Click on the button titled "Create Service Account" Click on the link to Navigate to the Google API Console Page 7 of 13

8 Click on Create Service Account Fill out the form to create the service account Choose a name (suggestion: ReCollect ) Choose the Role Project Editor Leave the checkboxes ( Furnish and Enable G Suite ) unchecked Click Create Click Create key in the three dot menu on the right Page 8 of 13

9 Keep JSON selected and click Create. A file with the extension JSON will be saved to your computer. Send this.json file to mobile@recollect.net (ideally through a secure service like dropbox). Close the tab that is on the Google API Console (titled IAM & admin ) Return to the tab API access in the Google Play Console Click Done - this will refresh the page Click Grant Access next to the new service account you created Page 9 of 13

10 Keep the role for this user as Release Manager, and click Add User You re done! Page 10 of 13

11 4) Complete the Apple App Transfer After we are given access to itunes Connect and your Apple Developer Program, we will initiate the transfer process. You should receive an letting you know that an app transfer has been requested and that you need to accept the agreement: Page 11 of 13

12 4.1) Accept the app transfer You will need to log in to itunes Connect and fill out a form to accept the app. Enter your organization s name in the Company Name field Enter a support URL (or we suggest just ) Enter a marketing URL (or we suggest just ) Enter a policy URL (or we suggest just ) Enter App Review Contact Information Enter Kevin Jones, mobile2@recollect.net and Page 12 of 13

13 The information you enter isn t really important, we suggest: Enter the Address: Suite Cambie St. Enter the City: Vancouver Enter the State: BC Enter the Postal Code: V5Z 4R3 Enter the Country: Canada Enter the mobile2@recollect.net Enter the Phone Number: Don t check the checkbox about the Korean App Store Accept the Application Transfer Agreement You re done! Page 13 of 13