Message Networking Help

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1 Installation print guide This print guide is a collection of Message Networking system topics provided in an easy-to-print format for your convenience. Note: The links shown in this document do not work online, and that some of the topics link to tasks that are not included in the PDF file. The online system contains all Message Networking documentation and is your primary source of information. This printable guide contains the following topics: Topic Page Number Installing a new Message Networking system 3 Sytem Installation checklist 4 Preinstallation requirements 7 Unpacking the system 12 Identifying the server and components 14 Installing the system hardware 19 Installing the UPS and optional EBMs in a rack-mount or stackable setup 20 Installing the servers 24 Installing the server on a rack-mount or stackable setup 25 Connecting the power cables 30 Connecting the analog port boards 31 Connecting the monitor, keyboard, and mouse 32 Connecting the Message Networking server to the LAN 33 Shutting down the system 36 Connecting the modem 37 Connecting the RMB 38 Powering up the system 40 Logging in to the system from the console 42 Logging in to the Message Networking system 43 Installing the system software (Operating System and Application) 45 Setting the time and date 47 Installing language packages and switch connection software 48 Checking the voice system status 50 Configuring the modem 51 Setting up LAN/WAN network addressing 52 Performing a system reboot 54

2 Administering logins and passwords 55 Message Networking initial administration checklist 56 Performing acceptance testing 58 Testing voice ports 59 Calling Message Networking ports 60 Testing remote machine connectivity 61 AUDIX Digital Test 62 Analog Test 63 Aria Digital Test 64 Serenade Digital Test 65 SMTP Test 66 LDAP Test 67 Displaying the last SMTP dialog 68 Performing remote updates 69 Turning on remote updates 73 Performing a Demand Remote update 74 Performing a Demand Remote Push 75 Monitoring AUDIX Digital remote updates 76 Monitoring analog remote updates 77 Monitoring Octel Analog Networking remote updates 78 Monitoring Aria Digital remote updates 79 Monitoring Serenade Digital remote updates 80 Monitoring SMTP port activity 81 Sending a test message to remote subscriber 82 Registering a Message Networking system 83

3 Installing a new Message Networking system This topic provides information on installing a new Message Networking system. For information on upgrading, adding, or removing software on an existing Message Networking system, see Performing software managment. For a first-time installation, perform the listed tasks in order. The System installation checklist also provides links to the applicable procedures. Preinstallation requirements Unpacking the system Identifying the server and components Installing the system hardware Powering up the system Logging in to the system from the console Installing the Message Networking Operating System and Application software Setting the time and date Installing additional language software (if needed) Installing the switch connection software (required for analog systems) Checking the system status Configuring the modem/terminal Setting up network addressing Rebooting the system Performing initial system administration Performing acceptance tests Registering the Message Networking system Note: If you intend to use the attended high-availability option supported by Message Networking for disaster recovery, you must install the secondary Message Networking system. See Attended high-availability option overview for information.

4 System installation checklist This installation checklist provides descriptions of the required procedures, in sequence, to use when you install an assembled, loaded, and tested (ALT) Avaya Message Networking system. The following table provides a checklist for system installation. Task Description Comments and links Complete preinstallation planning: 1. Complete the Message Networking Release 5.2 planning forms. 2. Assemble and review the required documentation. It is critical that you complete the provided planning forms to successfully install a Message Networking system. This task requires consultation with the customer and the responsible LAN, switch, and remote system administrators. The Message Networking planning forms are included in the print guides under Reference. Web access required. 3. Review security requirements. 4. Arrange for administration of the LAN for the Message Networking server. Some LANs can be administered in advance; others require that new machine administration be performed at the time of the installation. For the required initial LAN administration, see the Preinstallation requirements. Note: Avaya Inc. is not responsible for the installation, administration, or test of communication between customer PCs and the LAN. 5. Verify that the switch is administered. (Required for sites using analog.) To verify that the switch is administered for Message Networking, see the switch administrator at the customer site. For the required initial switch administration, see the Preinstallation requirements. 6. Review demarcation points. 7. Gather the required tools and test equipment. Install the hardware: 8. Review the site requirements. This includes: Environmental requirements Weight and space requirements Installation area requirements Power requirements Grounding requirements 9. Unpack the system. Open boxes as instructed to save packing materials. 10. Identify the server and components.

5 11. Place the chassis in the designated operating area. 12. Install the UPS and optional EBMs. 13. Install the server. S3210R, S3500 Basic, S3500-H, S8800 2U, and HP DL360 G7 servers This includes: Attaching the front bezel (S3500-H) Attaching the front bezel (S3500 Basic) Installing the S3210R or S3500 Basic or S8800 2U or HP DL360 G7 in a rack-mount or stackable setup Connecting the power cables Connecting the port boards Connecting the monitor, keyboard, and mouse Connecting the Message Networking to the LAN Connecting the modem Complete installation tasks: 14. Power up the system. 15. Log into the system from the console. 16. Set the time and date. 17. Install additional language software 18. Install the switch connection software. 19. Check the system status. 20. Configure the modem/terminal. 21. Set up network addressing. 22. Reboot the system. Reboot the system now to make sure that it is working correctly. Once the reboot completes, proceed with the initial system administration. Perform initial system administration and acceptance testing: 23. Administer the dadmin login (optional). 24. Perform Initial system administration. Administer the dadmin login to provide Business Partners with craft-like administrative access to the system. You must logged in as craft to administer the dadmin login. Follow the initial system administration procedure for a complete listing of pages and screens to be completed. 25. Perform System acceptance testing. 26. Register the system. Notes: If you require changes to the features activated on the system, you must contact Avaya technical support. Rightto-use activations are only completed Monday through Friday between the hours of 8 a.m. and 7 p.m., EST. Make sure you have the following information available:

6 Business Partner name, if applicable Order Number for Message Networking. If SMTP/MIME is purchased through Modular Messaging, you also need Order Number for Modular Messaging Remote log-in information If you intend to use the attended high-availability option supported by Message Networking for disaster recovery, you must install the secondary Message Networking system. See Attended high-availability option overview for information.

7 Preinstallation requirements This topic describes the requirements and prerequisites for installing a Message Networking system. This topic is intended primarily for the on-site technical personnel who are responsible for installing the system and performing initial administration and acceptance testing. However, the general precautions are intended for anyone who will be working with the Message Networking system. Notes: Avaya strongly recommends that you purchase an Avaya Professional Services offer to assist you with Message Networking system installation and initial administration. For more information, contact your sales representative. For information on training courses available for Message Networking, go to the Avaya web site at and navigate to Training. You must meet the following requirements before you begin installing a Message Networking system: Planning worksheets Required documentation Tools and test equipment Initial switch and LAN administration Site requirements Environmental considerations Installation area considerations Weight and space considerations Power requirements Grounding requirements Demarcation points Planning worksheets It is critical that you complete the provided planning worksheets to successfully install a Message Networking system. This task requires consultation with the customer and the responsible LAN, switch, and remote system administrators. The Message Networking planning worksheets are included on the documentation CD-ROM under Reference. Required documentation The Message Networking documentation provides information on installation prerequisites and procedures necessary to perform hardware installation, initial administration, acceptance testing, and troubleshooting. Always check the Avaya Support Web site for recent updates and current information before beginning an installation or upgrade. Go to and then navigate to the Message Networking page. Tools and test equipment The following test equipment and tools are recommended for all new Message Networking installations. Test equipment Use the following test equipment when you install a system: A volt/ohm meter.

8 A telephone connected through the switch or Private Branch Exchange (PBX), if the Message Networking system requires analog. The test telephone must be placed so that you can easily see the monitor while you are using them. Tools You should have the following tools on site to successfully install a new system: A medium-width flat blade screwdriver A No. 2 Phillips screwdriver A small pair of needle nose pliers A small pair of wire cutters A sharp, pointed instrument such as a ballpoint pen Caution! Do not use the point of a lead pencil. The graphite can damage a circuit card and cause problems such as electrical shorts. Initial PBX and LAN administration The following PBX and LAN administration must be completed by the customer before or during a new Message Networking installation. Initial PBX administration If the Message Networking system must support analog, the following administration must be performed on the PBX before you perform the switch administration on the Message Networking system. 1. Define the extensions to the Message Networking analog ports as 2500 (analog) sets. To use analog ports, a hunt group must be assigned with a number of stations, in the right order, equal to the number of analog ports that you require for Message Networking. The pilot number of the hunt group must be DID and must be restricted. 2. Define a hunt group that includes all of the extensions you defined in Step 1. In addition, when you install a new Message Networking system, the switch administration must support the following situations: You must be able to test each channel connected to the Message Networking system before assigning the channels to Message Networking using Message Networking's Voice System Administration Web Interface. During this testing, you must be able to call each channel individually and verify connectivity to the demarcation point. You must be able to test the Message Networking system with two test subscribers. Before you arrive on site, all of the initial switch administration must be complete unless otherwise specified by contract. Verify that this initial switch administration is complete before you begin work on the Message Networking system. Initial LAN administration The LAN administrator must administer the corporate LAN for the messaging system. Some LANs might be administered before the on-site installation begins. Other LANs require that the administration for a new server be done at the time of installation. Note: Avaya is not responsible for the installation, administration, or test of communications between customer computers and the LAN. Site requirements This section describes physical requirements for the installation site, which include: Environmental considerations Installation area considerations Weight and space considerations Power requirements

9 The following requirements depend on the Message Networking server being installed at the customer site. For details about the different server models, see Identifying the server and components. For site requirements for the HP DL360 G7 server, see the Installing the HP DL360 G7 Server guide (pdf). Environmental requirements The following table lists the environmental conditions that must be maintained in the area where the system is installed and maintained. Operating state Server Temperature Humidity (noncondensing) Operating S3210R +10 to +35ºC (+50 to +95ºF) 20 to 80% RH Operating S8800 2U +10 to +35ºC (+ 50 to + 95ºF) at altitude of up to m (3,000 feet) 8 to 80% RH +10 to +32ºC (+ 50 to + 90ºF) at altitude of up to m to 2,133 m (3,000 to 7,000 feet) Operating S3500 Basic +10 to +35ºC (+50 to +95ºF) Non-operating S3210R -20 to +50ºC (-4 to+122ºf) Non-operating S8800 2U +10 to +43ºC (50.0 to 109.4ºF) Non-operating S3500 Basic -20 to +50ºC (-4 to+122ºf) 20 to 80% RH 20 to 90% RH 8 to 80% RH 20 to 90% RH The following table lists the maximum heat output for each type of server in British thermal units (BTUs). Server model Maximum heat output S3210R S8800 2U S3500 Basic 1123 BTU/hr Maximum heat output: 3350 BTU per hour (at 100 VAC) 3530 BTU per hour (at 120 VAC) 3990 BTU per hour (at 240 VAC) Note: Heat output varies depending on the number and type of optional features that are installed and the power management optional features that are in use BTU/hr Weight and space requirements The following table lists the approximate weight, height, width, and depth of each system. Server Weight Height Width Depth S3210R 41.5 lb. (18.3 kg) 7 in. (17 cm) 17 in. (43.3 cm) 20.5 in. (52 cm)

10 S8800 2U to 64 lb. (21.09 to kg) 3.35 in. (8.52 cm) in. (48.2 cm) in. (72.97 cm) S3500 Basic 36 lb. (16.3 kg) without port boards 3.5 in. (9 cm) 16.9 in. (43 cm) 26 in. (66 cm) For safety considerations, at least two technical support representatives should be on site and available to mount the units. The following table lists the approximate weight, height, width, and depth for the monitor and keyboard. Peripheral Weight Height Width Depth Monitor (including pedestal) 7.1 lb (3.2 kg) 14 in. (35 cm) 13.5 in. (34 cm) 6 in. (15 cm) Keyboard 5 lb (2.3 kg) 2.5 in. (6.4 cm) 19 in. (48 cm) 8 in. (20.5 cm) A monitor is not necessarily ordered and shipped for each system. The weight and space considerations listed are for those shipments that include a 15-inch monitor. Customer-provided cabinet requirements If you are installing an S3210R or S8800 2U or S3500 Basic server in a rack-mounted configuration, the customerprovided cabinet must meet the following requirements: The cabinet must contain a 4-post rack to support the weight of the server. The cabinet must be secured to the floor before you attempt to mount any units. The sliding rails provided with each server are designed for mounting in cabinets 26 to 36 inches (66 to 91.4 centimeters) in depth. The cabinet height must accommodate the number of units to be mounted. For more information about server height, see the first table under Weight and space requirements.the cabinet might also need to hold the UPS. Installation area requirements Observe the following when determining where to place the Message Networking system: Maintain an air-distribution system that provides adequately cooled, filtered, and humidity-controlled air. Do not install the Message Networking system in such a way that the ventilation or fan openings are blocked. Message Networking systems in Finland, Norway, Sweden, and Australia must be installed in a restricted-access location. A restricted access-location is an installation site where only technical support representatives or customers who are instructed on the reasons for the restricted access can gain access. A restricted-access location also allows access to the Message Networking system through the use of a tool, such as a lock and key, or other means of security. Power requirements The following table lists the power requirements for the system. The AC power supply source needs to be a single phase 3-conductor consisting of line, neutral, and ground connections. In addition, the AC power source requires a 15 A circuit breaker for VAC installations or a 10 A circuit breaker for VAC installations. Server # of power supply units Volts AC Hertz Amperes (90V/264V for S3210R; 100V/240V for S8800 2U) S3210R 1 90 to 264 VAC 47 to 63 Hz 6/3 S8800 2U to 240 VAC 50 to 60 Hz 7.8/3.8 S to 47 to 63 Hz 8/4

11 Basic 250 VAC Consider the server connection to a branch circuit with regard to overload or overcurrent protection. Verify the system ratings to ensure that, together with other equipment connected to the same branch circuit, an overcurrent or overload condition does not exist. Grounding requirements A Message Networking server relies on the ground connection through the mains socket-outlet for safe operation. Ensure that the AC main outlet used to power the system, through the power cord or UPS, is a grounded outlet. If you are unsure of the ground integrity of the outlet, have a trained and certified electrician check the outlet. Danger! You must connect the server to an earthed mains socket-outlet. If you fail to do so, you allow a hazard to be present that might cause severe personal injury or death. In addition, observe the following grounding requirements for the server location: Use only the power cord provided with each unit to connect it to the universal power supply (UPS) or to an AC mains outlet. Install the server within 6 feet (2 m) of a grounded AC mains socket-outlet. Do not use extension cords with the system. CAUTION! System grounding must comply with the general rules for grounding. For more information, see article 250 of the National Electrical Code (NEC), National Fire Protection Agency (NFPA). Alternately, see the applicable electrical code in the country of installation. Demarcation points When installing a Message Networking system, you must be aware of the demarcation points for: Switches (PBXs) not maintained by Avaya LAN connectivity Demarcation points for switches (PBXs) For Avaya switches, the demarcation point for switch (PBX) connections to the Message Networking server is the wall field. For non-avaya switches, the demarcation point is the end of the connector of the Avaya-provided cables for the port boards. Avaya technical support representatives dispatched for the system installation are not responsible for making any connections directly to switches that Avaya does not maintain. Note: Avaya recommends joint acceptance testing for systems integrated with switches that Avaya does not maintain. Demarcation point for LAN connectivity The demarcation point for the LAN connection to the Message Networking server is the physical Ethernet interface on the server that connects to the corporate LAN. The customer is responsible for: Providing the LAN cables that connect the Message Networking server to the corporate system. If the customer uses the Avaya-provided cables, the demarcation point is the modular connector at the end of the LAN cables. Doing LAN administration that is not done on the Message Networking server. Maintaining the TCP/IP addresses and administration on the server after cutover, unless otherwise specified by contract. Providing the IP address, subnet mask, and gateway information for administration on the server. Providing any DNS server IP information and corporate domain names. Avaya technical support representatives dispatched for system installation are not responsible for troubleshooting the customer LAN. Next steps When all preinstallation requirements are met, continue with Unpacking the system.

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13 Unpacking the system This topic lists the required and optional hardware and software needed to successfully install and maintain a Message Networking system. For HP DL360 G7 server, see the Installing and Maintaining the HP DL360 G7 Server for Message Networking guide (pdf). Required and optional hardware and software The following table lists the required and optional hardware needed to set up a Message Networking system. Verify that all of the hardware components needed for this installation are on site. Item Quantity Required/optional Server 1 Required Server AC power cables (one per power supply per server) 1 per S3210R 2 per S8800 2U Required Rack-mount assembly including rails, slides, and connecting hardware, and rubber spacers for stackable desktop configuration 1 set of each per rack-mounted server (use mount type required) Required Ethernet LAN cable 1 Required COM2 port adapter to RMB cable (for the S3500-H) External modem adapter for RMB with long cable (for the S3500-H) One maintenance modem and required cables (for S3210R) 1 Required 1 Required for international customers 1 Required Backup media 1 DVD per S8800 2U or LAN with FTP or LAN with SFTP 1 DVD per S3210R or LAN with FTP or LAN with SFTP Note: Your system might require additional backup media, depending on the number of subscribers on your system. See Managing the backup media. Required Port board cables 1 set per board Required for systems supporting analog Monitor (includes power cord and VGA cable) Keyboard and mouse (includes cords and Y cable) Uninterruptible power supply (UPS) with required power cord 1 Optional (might be customer-provided) 1 set Optional (might be customer-provided) 1 Required (model can vary) For a stackable setup, this should also include 1 set of rack-mount brackets or rubber spacers. Avaya Message Networking Release 5.2 Operating System media 1 CD or DVD Required Avaya Message Networking Release 1 CD Required (installing

14 5.2 Application Software (includes languages software) additional languages is optional) Note: The Avaya Message Networking Release 5.2 Operating System media and Avaya Message Networking Release 5.2 Application software (includes Languages software) media are required for future maintenance purposes only. Media could be either a CD or a DVD. The following table lists the the supported analog port boards. The appropriate cards are preinstalled and configured, but the external cabling must be connected. Port boards Max # Dialogic D/41JCT-LS 4-port T/R board Dialogic D41JCTLSEW 4-port board 3 per S3210R 1 per S8800 2U Dialogic D120JCTLSEW 12-port board 1 per S8800 2U You cannot mix analog board types in the same Message Networking server. Saving the packing materials Save the shipping carton and all packing materials to use in case you have to return the system to the manufacturer. If you ordered multiple systems, saving one carton and one set of packing materials should be sufficient. Packing materials include: Antistatic bags Cardboard and foam inlays Note: The packing materials can also include a plastic bag designed to protect the system from moisture during shipment. Discard this bag. It is not reusable. Also save the shipping cartons for any peripheral devices, such as the modems, monitor, keyboard/mouse, UPS, and EBM (if used).

15 Identifying the server and components This topic describes the server types and key components supported for Message Networking. Identifying the server Message Networking supports the following server types: S3210R: Provided in a rack-mount configuration that can be used in a desktop configuration. S3500 Basic: Provided in a rack-mount configuration that can be used in a desktop configuration. S3500-H: Provided in a rack-mount configuration that can be used in a desktop configuration. S8800 2U: For more information, see Installing the Avaya S8800 Server for Message Networking guide (pdf). HP DL360 G7: For more information, see the Installing and Maintaining the HP DL360 G7 Server for Message Networking guide (pdf). Identifying the components It is important that you identify the specific type of server you are installing, because cabling and installation instructions vary between different models. Components of the S3210R See the following to view the components of the S3210R: S3210R front view S3210R back view Components of S3500 Basic See the following to view the components of S3500 Basic. S3500 Basic front view S3500 Basic back view Components of the S3500-H See the following to view the components of the S3500-H: S3500-H front view S3500-H back view Note: The S3500-H is not supported for new installations on MN5.2. Therefore no images of the S3500-H are included in the MN5.2 Installation document. However, links have been left in place to view images in the Maintenance Document, these are only accessible from MN5.2 on-line help. Components of the S8800 2U For instructions to view the components of S8800 2U, see Installing the Avaya S8800 Server for Message Networking guide (pdf). Components of the HP DL360 G7

16 For instructions to view the components of HP DL360 G7, see the Installing and Maintaining the HP DL360 G7 Server for Message Networking guide (pdf).

17 S3210R front view (without front bezel) 1 Handles 2 Front fan 3 On/off switch 4 System reset switch 5 Power LED indicator 6 Hard disk drive LED indicator 7 USB ports 8 DVD-RW

18 S3210R back view 1 Screws for top cover 2 Power supply 3 AC power receptacle 4 On/off switch 5 Mouse connector 6 Keyboard connector 7 USB ports 8 Serial port (COM1) 9 Parallel port (not used) 10 Video connector 11 USB ports 12 LAN interface 13 Serial port (COM2) 14 Analog voice cards

19 S3500 Basic - Front View 1 Chassis handles 2 Hard disk drive bays - MN uses 1 drive located in bay 3 3 Labels for disk drive bays 0 to 5: MN uses only drive bay 3 4 USB port 5 System reset switch 6 System power on/off button 7 System power indicator 8 Disk drive access indicator 9 Corporate LAN indicator-always on when corporate LAN cable is connected 10 Chassis DVD player (ROM)

20 S3500 Basic - Back View 1 Power supply 2 AC power receptacle 3 Screw for top cover 4 USB ports 5 Mouse Connecter 6 Keyboard Connecter 7 Serial port (COM1)-not used 8 Video connector 9 Corporate LAN interface 10 Private LAN interface Note: Not used for Message Networking. 11 Serial port (COM2) 12 PCI slots to accommodate up to (3) Dialogic analog boards (D/41JCT-LS 4-port)

21 Installing the system hardware This topic provides information on installing the required and optional system hardware. Hardware components that are unique to one server model or are optional are noted. For a list of the system hardware, see the table in Unpacking the system. Note: Before you can successfully complete the tasks in this section, verify that you have met all of the installation prerequisites. Place the chassis in the designated operating area. Verify that you have met all site requirements. The servers can be installed as follows: The S8800 server can be installed in a customer-provided commercial cabinet as a rack-mounted system. Instructions are provided for installing rack-mounted systems. The S3210R server can be installed in a customer-provided commercial cabinet as a rack-mounted system, or without a commercial cabinet as a stackable desktop system. Instructions are provided for installing both rackmounted and stackable desktop systems. The S3500 Basic server can be installed in a customer-provided commercial cabinet as a rack-mounted system, or without a commercial cabinet as a stackable desktop system. Instructions are provided for installing both rackmounted and stackable desktop systems. For the HP DL360 G7 server, see the Installing and Maintaining the HP DL360 G7 Server for Message Networking guide (pdf). Installing the system hardware includes the following tasks. Installing the UPS and optional EBMs Installing the servers

22 Installing the UPS and optional EBMs in a rack-mount or stackable setup This topic describes how to install an uninterruptible power system (UPS) and one or more optional extended battery modules (EBMs) in a rack-mount or stackable configuration for the S3500-H or S8800 2U, or S3210R or S3500 Basic servers: The UPS is a required component for the S3500-H and S8800 2U, and is strongly recommended for the S3210R and S3500 Basic server. The UPS protects the system from most common power problems including power failures, power sags, and power surges. The EBM is an optional component for the S3500-H, and the S8800 2U, that works in conjunction with the UPS to add additional run time for the system. The customer has the option of adding up to four EBMs per UPS. For more information, see the documentation that was shipped with the EBM and UPS. Note: Customers might offer a different model of UPS than the one described in this topic, or they can supply their own. See the documentation that came with the UPS for instructions if needed. For information on the HP DL360 G7 server, see the Installing and Maintaining the HP DL360 G7 Server for Message Networking guide (pdf). Installing the UPS and any EBMs into a rack If you are installing the server in a rack-mounted system, continue with this task. If you are installing the server in a stackable configuration, continue with Installing the UPS and any EBMs as a stackable configuration. The UPS and EBMs must be positioned in the rack below the server, with the EBM units in the lowest-available rack position. To install the UPS and EBMs into a rack: 1. Gather the necessary rack-mount hardware, including the mounting handles, brackets, and screws. 2. Place the UPS on a flat, stable surface with the front of the UPS facing toward you. 3. Attach the mounting handle to each bracket using the supplied screws. See Mounting hardware for a rackmounted UPS. 4. Align the mounting brackets with the screw holes on the side of the UPS and secure using the supplied screws. See item 2 in the previous figure. 5. For the S3500-H or S8800 2U, and the S3500 Basic only: a. If you are installing one or more EBMs, repeat steps 1 through 4 for each EBM. Note: You must install any EBMs below the UPS. b. Place the EBM into the rack in the lowest-available rack position. Attach the EBM to the rack using customer-provided screws. 6. Continue with the Cabling the UPS and any EBMs. Installing the UPS and any EBMs as a stackable configuration If you are installing server in a stackable configuration, continue with this task. To configure the UPS and any EBMs in a stackable configuration: 1. For the S3500-H or S8800 2U: a. If you are installing one or more EBMs, remove the adjacent corner screws from the rear panels. See Connecting brackets between a stacked UPS and EBM for the location of these screws. If you do not have any EBM units, go to step 2. b. Install the EBM brackets by aligning each bracket with the screw holes. Secure the bracket with the supplied screws as shown in Connecting brackets between a stacked UPS and EBM. c. Repeat steps 1 and 2 for each additional EBM. 2. On the bottom unit (UPS or EBM), secure four rubber spacers to the bottom of the unit, one at each corner.

23 3. Set the unit on a stable server. This unit is the base of the stackable desktop configuration. 4. If you are installing an S3500-H or S8800 2U, continue with the Cabling the UPS and any EBMs. Cabling the UPS and any EBMs (S3500-H or S8800 2U) To cable the UPS and any EBM units: 1. Connect the EBM cable to the battery connector on the UPS. See item 1 in Connecting a UPS and an EBM (back view). 2. If you must connect additional EBMs, plug the EBM cable of the second EBM into the battery connector on the first EBM. 3. Repeat step 2 for each additional EBM. Up to four EBMs can be connected to the UPS.

24 Mounting hardware for a rack-mounted UPS 1 Handles 2 Mounting bracket

25 Installing the servers This topic describes each of the servers supported for Message Networking and how to install them. Attaching the front bezel (S3500-H and S3500 Basic) Installing the server in a rack-mount or stackable setup Connecting the power cables Connecting the port boards Connecting the monitor, keyboard, and mouse Connecting the Message Networking server to the LAN Connecting the modem (S3210R) Connecting the RMB (S3500-H) To determine the server type you are installing, see Identifying the server and components. For procedures to install S8800 2U server, see Installing the Avaya S8800 Server for Message Networking guide (pdf). For procedures to install HP DL360 G7 server, see the Installing and Maintaining the HP DL360 G7 Server for Message Networking guide (pdf). After you install the server, continue with Powering up the system.

26 Attaching the S3500-H and S3500 Basic front bezel The front bezel ships loose to prevent damage during shipment. The bezel curves inward slightly to fit snugly to the chassis. You must bend the bezel slightly outwards to attach it. Note: The bezel covers the front USB port on the server. If you want to use this port for your USB storage device, attach the bezel at the end of the installation. Caution!: Verify that all S3500-H and S3500 Basic disk drives are seated firmly in their drive bays. The S3500-H and S3500 Basic disk drives often vibrate during shipment. Open the latch and push in each drive firmly. If the drives are loose, the server cannot boot correctly. To attach the front bezel to the S3500-H and S3500 Basic server: 1. Hook one end of the bezel into the notch near the chassis handle. Insert the bottom of the front bezel into the chassis. See S3500-H and S3500 Basic front bezel for a graphical depiction. 2. Bend the middle of the bezel slightly outwards, and push the other end into place.

27 S3500-H and S3500 Basic front bezel 1 Hook one end of the bezel into the notch near the chassis handle. 2 Bend the middle of the bezel slightly outwards, and push the other end into place.

28 Installing the server in a rack-mount or stackable setup This topic provides information on setting up an S8800 2U or S3210R or S3500 Basic server in a commercial cabinet in a rack-mount configuration or stacked on top of one another in a desktop configuration. Identify the installation method to be used at your site, then see the appropriate section: Installing the S8800 2U server in a rack-mount configuration Installing the S3210R server in a rack-mount configuration Installing the S3500 Basic server in a rack-mount configuration Installing the server in a stackable desktop configuration For procedures to install HP DL360 G7 server, see the Installing and Maintaining the HP DL360 G7 Server for Message Networking guide (pdf). Caution! The Message Networking server is heavy. Get another person to assist you with lifting and placing the server unit. Installing the S8800 2U server in a rack-mount configuration For information on how to install an S8800 2U server on a rack, see Installing the Avaya S8800 Server for Message Networking guide (pdf). Installing the S3210R server in a rack-mount configuration The task describes how to install a server in a commercial cabinet. This setup is called a rack-mount configuration. To install an S3210R server into a rack: Note: The server is typically installed directly above the UPS. 1. Remove the rail assembly and screws from their packaging. Note: If more than one set of screws is provided, identify the set of 12 screws that fits the S3210R server hardware. Only one set of thick Philips round head screws fits tightly to the rails. Any other screws are not needed. 2. Release and detach the inner rail from the slide: a. Fully extend the rail. b. Pull the release lock out, the arrow tab, forward. See Item 1 in Attaching a rack-mount rail assembly on an S3210R server. c. Separate the inner rail from the slide. 3. Attach the inner rail to the server: a. Place the S3210R server on a flat, stable surface. b. Align the inner rail against the side of the server. Only three holes in the rail line up with the corresponding holes in the server chassis. c. Starting with the hole nearest the front of the server, insert a screw into the holes indicated in Item 2 in Attaching a rack-mount rail assembly on an S3210R server. 4. Attach the slide to the frame of the customer-provided cabinet: a. Loosen the two Philips screws inside the front bracket. Extend the bracket to fit the frame. See Item 2 in Attaching a rack-mount rail assembly on an S3210R server. b. Secure the bracket to the front and rear posts in the customer-provided cabinet. Tighten all three screws. See Items 4 and 5 in Attaching a rack-mount rail assembly on an S3210R server. c. After the bracket is in place, tighten the two screws inside each rear bracket. See Item 5 in Attaching a rack-mount rail assembly on an S3210R server. Caution! You need two people for the next step.

29 5. Mount the server in the cabinet: a. Fully extend the slide out the front of the cabinet. See Item 6 in Attaching a rack-mount rail assembly on an S3210R server. b. Have one person hold up the front of the server. Have a second person help support the server, and guide the server onto the slide. 6. Repeat Steps 1 through 5 for each server that must be installed. 7. When all servers are mounted, continue with Connecting the power cables. Installing the S3500 Basic server in a rack-mount configuration The task describes how to install one or more servers inside a commercial cabinet. This setup is called a rack-mount configuration. The S3500 Basic servers fit into a standard 19-inch (48 cm) cabinet. Note: The MN is usually installed directly above the UPS. To install an S3500 Basic server into a rack: 1. Remove the rail assembly and screws from their packaging. Note: If more than one set of screws is provided, identify the set of 12 screws that fits the S3500 Basic server hardware. Only one set of thick Phillips round head screws fits tightly to the rails. Any other screws are not needed. 2. Release and detach the inner rail from the slide: a. Fully extend the rail. b. Pull the release lock out, the rear arrow tab, forward. See Item 1 in Attaching a rack-mount rail assembly on an S3500 Basic server. c. Separate the inner rail from the slide. 3. Attach the inner rail to the server: a. Place the S3500 Basic server on a flat, stable surface. b. Align the inner rail against the side of the server. Note: Only four holes in the rail line up with corresponding holes in the server chassis. c. Starting with the hole nearest to the front of the server, insert a screw into each of the four holes. Because the first hole is not a slot, starting with this hole makes the rail easier to attach. See Item 2 in Attaching a rack-mount rail assembly on an S3500 Basic server. 4. Attach the slide to the frame of the customer-provided cabinet: a. Loosen the two Phillips screws inside the front bracket. Extend the bracket to fit the frame. See Item 3 in Attaching a rack-mount rail assembly on an S3500 Basic server b. Secure the bracket to the front and rear posts in the customer-provided cabinet. Tighten all four screws. See Items 4 and 5 in Attaching a rack-mount rail assembly on an S3500 Basic server c. After the bracket is in place, tighten the two screws inside each rear bracket. See Item 5 in Attaching a rack-mount rail assembly on an S3500 Basic server Caution!: You need two people for the next step. 5. Mount the server in the cabinet: a. Fully extend the slide out the front of the cabinet. See Item 6 in Attaching a rack-mount rail assembly on an S3500 Basic server. b. Have one person hold up the front of the server. Have a second person help support the server, and guide the server onto the slide. c. Push in the release lock, the front latch, to slide the server into the cabinet. See Item 7 in Attaching a rack-mount rail assembly on an S3500 Basic server. 6. Repeat Steps 1 through 5 for each server that must be installed. 7. When all servers are mounted, continue with Connecting the system power cables. Installing the server in a stackable desktop configuration If the server is to be installed in a stackable desktop configuration with the UPS and an EBM, you must install four rubber spacers on the bottom on the server. Caution! If you are installing more than one Message Networking system, do not stack more than two on top of each

30 other. Create multiple stacks if needed. If you have a UPS and an EBM, stack only one server on top of them. To install the servers in a stackable desktop configuration: 1. Gather the rubber spacers shipped with each server. 2. Attach the rubber spacers to the bottom of the server, one at each corner. See Rubber spacers for stackable configuration. 3. Position the UPS or EBM (always the bottom unit if present) in an appropriate location. See Site requirements for details. 4. Place the server on top of the UPS. 5. Continue with Connecting the power cables.

31 Attaching a rack-mount rail assembly on an S3210R server 1 Inner rail pulling the release lock out and the rear arrow tab forward Screws inserting into holes in inner rail that line up with corresponding holes in the server chassis (starting with the hole nearest the front of the server) Front bracket loosening screws and extending bracket to fit frame of customer-provided cabinet Posts of customer-provided cabinet securing bracket to front and back posts and tightening screws Rear bracket tightening the two screws inside each rear bracket after the bracket is in place 6 Slide extending out the front of the cabinet

32 Attaching a rack-mount rail assembly on an S3500 Basic server 1 Inner rail pulling the release lock out and the rear arrow tab forward Screws inserting into holes in inner rail that line up with corresponding holes in the server chassis (starting with the hole nearest the front of the server) Front bracket loosening screws and extending bracket to fit frame of customer-provided cabinet Posts of customer-provided cabinet securing bracket to front and back posts and tightening screws Rear bracket tightening the two screws inside each rear bracket after the bracket is in place 6 Slide extending out the front of the cabinet 7 Install Pushing in the release lock, and the front latch, to slide the server into the cabinet Message Networking

33 Connecting the power cables This topic provides information on connecting the Message Networking system power cables. If you need to locate the power connections on the back of the servers, see S3210R back view or S3500-H back view. To locate the power connections on the back of S8800 2U, see Installing the Avaya S8800 Server for Message Networking guide (pdf). To locate the power connections on the back of HP DL360 G7, see Installing and Maintaining the HP DL360 G7 Server for Message Networking guide (pdf). To connect the power cables: 1. Connect the female end of the server power cable to the male power connector located on the back of the server. 2. Connect the male end of the power cable to an AC receptacle located on the back of the UPS. 3. If you are using an S3500-H server with a redundant power supply, repeat Steps 1 and 2 for the second power supply. 4. Plug the UPS power cable into an appropriate AC power outlet. 5. Continue with Connecting the analog port boards.

34 Connecting the analog port boards This topic provides steps for connecting the analog port boards installed in the Message Networking system to the switch. Analog port boards are required on Message Networking systems using analog. See Unpacking the system for a list of supported analog port boards. To connect the cables supplied with the analog port boards to the switch: Note: Check the numbering on the board faceplate to verify that you are connecting the correct cord to the correct port. 1. Connect each port on the installed analog boards to one end of a standard (2-pair) RJ-11 tip/ring cord. Note which cables connect to which ports. Note: The connections vary depending on the type of Dialogic board being connected. 4- Port Board This board has 4 physical ports, one port for each analog line. 12- Port Board This board has 6 physical ports for connecting 12 analog lines, which means each cable connected to this board must have 2 analog lines. 2. Connect the other end of each cable to an analog line on the corporate switching system. You can connect the individual tip/ring cords or you can connect the tip/ring cords through a harmonica. The organization responsible for maintaining the corporate switch should make this connection (see the customer contract or the statement of work). 3. If you are performing a new installation, continue with Connecting the monitor, keyboard, and mouse.

35 Connecting the monitor, keyboard, and mouse This topic describes how to make the connections between the system and the following peripheral devices: Monitor Keyboard and mouse Connecting the monitor A monitor is available for purchase for use with the Message Networking system or the customer can supply a monitor. Most standard monitors will work with the Message Networking system. Two cables connect the monitor to the system: Video cable connector: The video cable connector has a video input connector at one end. The other end of the cable is permanently attached to the monitor. Power cable: The power cable for the monitor connects to an AC outlet on the UPS. To connect the monitor cables: 1. Plug the video cable connector from the monitor directly into the video connector located on the back of the chassis. See S3210R back view or S3500 Basic back view or S3500-H back view, if you need to locate the video connection on the back of the servers. Note: The S3500H is not supported for new installations on MN5.2. Therefore no images of the S3500H are included in the MN5.2 Installation document. However, links have been left in place to view images in the Maintenance Document, these are only accessible from MN5.2 on-line help. Note: To locate a video connector on an S8800 2U server, see Installing the Avaya S8800 Server for Message Networking guide (pdf). 2. Tighten the thumbscrews on the video cable connector with your fingers or with a small flat blade screwdriver. 3. Plug the female end of the power cable into the monitor. 4. Plug the male end of the power cable into an AC outlet on the UPS. Connecting the keyboard and mouse Connect the PS/2 cables for the mouse and keyboard to their corresponding connectors on the back of the server. The mouse connector is color-coded green, and the keyboard connector is color-coded purple. If the customer chooses, the customer can provide a standard PS2 mouse and plug the mouse cable into the mouse receptacle. Continue with Connecting the Message Networking server to the LAN.

36 Connecting the Message Networking server to the LAN This topic provides information on connecting the Message Networking servers to the customer LAN. A standard Ethernet cable ships with each Message Networking server. You can use this cable or a customer-provided cable to connect each server to the corporate LAN. Note: Typically, you perform this task during system installation, in which case the system will not yet be running. If you need to perform this task after initial system installation, make sure that you first shut down the system. For information on the HP DL360 G7 server, see the Installing and Maintaining the HP DL360 G7 Server for Message Networking guide (pdf). Connecting an S3210R server to the LAN To connect an S3210R server to the corporate LAN: 1. Connect one end of the standard Ethernet cable to the RJ45 connector on the back of the server. If you need to locate the LAN connection on the back of the server, see S3210R back view. 2. Verify that the other end of this cable is connected to an Ethernet interface on the corporate LAN. The entity that is responsible for maintaining the corporate LAN should make this connection (see the customer contract or the statement of work). 3. Continue with Connecting the modem. Connecting an S3500-H to the LAN To connect an S3500-H to the corporate LAN: 1. Connect one end of the standard Ethernet cable to the RJ45 connector on the back of the server. For the S3500- H server, use the NIC1 (1 Ggit) connector next to the video connector. For more information, see S3500-H back view. 2. Verify that the other end of this cable is connected to an Ethernet interface on the corporate LAN. The organization that is responsible for maintaining the corporate LAN should make this connection (see the customer contract or the statement of work). 3. Continue with Connecting the remote maintenance board. Connecting an S8800 2U to the LAN To connect an S8800 2U to the corporate LAN, see Installing the Avaya S8800 Server for Message Networking guide (pdf). Note: Message Networking Release 5.2 supports new installations on S8800 2U and S3210R. S3500-H server supports only upgrades to Message Networking Release 5.2.

37 Shutting down the system To shut down the system: 1. On the Administration Web Interface, under Utilities, click Shutdown Server. The system displays the Shutdown Server page. 2. In the Wait Time field, enter a number between 0 and 600. This time designates how many seconds the system is to wait for calls in progress to finish before stopping the voice system. The system prevents new calls immediately regardless of the wait time selected. If any calls are still in progress after this time, the system drops the calls and proceeds with stopping the voice system. A wait time of zero indicates an indefinite wait time until all current calls are completed. 3. Click Shutdown. The following message displays: "The system is going to be rebooted. You will lose your access to this system after this action takes place. Are you sure you want to do this?" 4. Click OK. Some messages might appear as the system shuts down: "Stopping voice system...shutting down system." When the system displays the above message, the system is completely shut down.