ASPEN Web: epoc 10.2

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1 ASPEN Web: epoc 10.2 Release Notes Table of Contents epoc 10.2 Overview... 2 Changes and New Features: epoc... 3 Attachments... 3 Citations... 4 Notifications... 4 System Features... 5 General... 9

2 epoc 10.2 Overview epoc 10.2 Overview Changes to the ASPEN Web: epoc web application for the ASPEN 10.2 release are summarized below. Detailed descriptions of each enhancement are in the Changes and New Features section that follows. epoc Attachments added by SA/RO can now be viewed by the facility. The count of attachments for completed surveys now displays the number of attachments that existed when the survey was open instead of 0. An asterisk is also displayed denoting that these attachments are not in the system anymore. The epoc web application offers expanded support for waivered tags. Waivered tags display in the system as approved, and don t require the provider to enter a Plan of Correction. Past Noncompliance (PNC) tags with correction dates will now be visible on the epoc website. The state abbreviation for all epoc s is now in the subject line. The provider's CCN is included in the body of the . epoc s minimum display width now better accommodates a 1024x768 screen resolution. A facility training tutorial is available for first time users when logging into the epoc website as well as experienced users via the new Training Tutorial menu option. On the Survey Detail page, intuitive links guide users to access the Plan of Correction entry page. In addition to clicking on the tag to enter the POC page, epoc now also provides a new access link with more descriptive text in the Plan of Correction block. epoc prevents the rare cases of users submitting a Plan of Correction twice. The text on the Plan of Correction entry page for acknowledged PNC tags and scope and severity level A tags has been modified. The 2567 reports will display one of two different watermarks for open surveys. For surveys which are only pending facility acknowledgement, the watermark will display PENDING ACKNOWLEDGEMENT. For all other situations, the watermark text will remain as POC NOT FINAL. 2 of 10 ASPEN Web: epoc 10.2 Release Notes

Changes and New Features: epoc Attachments 12260 epoc - SA/RO Attachment Display ASPEN Web epoc's Survey List screen allows facilities to view SA/RO epoc attachments.

3 Changes and New Features: epoc Attachments epoc - SA/RO Attachment Display ASPEN Web epoc's Survey List screen allows facilities to view SA/RO epoc attachments. Facility users can delete attachments originating from the facility. However, though they can view them, facility users cannot delete SA/RO epoc attachments. Attachments window SA/RO epoc attachments are removed when the final tag of a survey is approved epoc - Attachment Count Display Enhancements ASPEN Web: epoc displays the current count of epoc attachments at the top of Survey Detail view on the attachments button. Prior to ASPEN 10.2, when the final tag was approved and all epoc attachments were deleted, the count displayed zero. Now, when attachments are deleted due to final POC approval, the former count of epoc attachments and an asterisk display. The asterisk next to the count indicates more information about the attachments is available. epoc Attachments at top of Survey Detail window June of 10

4 Citations Notifications When the user clicks the <Count>* attachment button, a message indicates the number of attachments deleted when the final POC was approved: There are no attachments to display. Three attachments for this survey were removed when State Agency or CMS Regional Office staff approved the POC for the final tag epoc - Waivered Tags Automatic Approval If the SA/RO marks a tag as waived on an investigation or certification kit, then on subsequent posting of the waived tag to ASPEN Web: epoc, epoc will automatically set the tag s status to Approved and insert the following text as the POC: Waivered tag: no plan of correction required. This standardized text appears in the POC column of the CMS-2567-like page and a facility is not required to enter a POC. Also, this tag will not appear in any of the epoc tardy notifications or reports. No acknowledgement or action on the part of a facility is required for waivered tags. For tags posted prior to a waiver, epoc requires the provider to submit a POC, perhaps with a simple statement such as, We are requesting a waiver for this tag. The Enter POC screen in ASPEN Web: epoc shows Waivered tag: no plan of correction required in the POC text area, and shows the tag as approved. The Completion (X5) date remains empty for waived tags posted to epoc. The facility user does not enter POC text or Completion Date/X5 for this tag, and does not need to acknowledge the tag. The CMS-2567 will display a waivered tag, if present, and show its standardized POC text (i.e., Waivered tag: no plan of correction required) in the POC column. On re-post of a survey, a tag which is newly waivered (i.e., waivered since the prior posting of the survey), will have its POC text set to the standardized Waiver text and have its status set to Approved, regardless of its prior POC text or status epoc - PNC Tags with Correction Dates epoc treats PNC tags with correction dates in the same way it treats PNC tags without correction dates. For PNC tags with a correction date, ASPEN Web: epoc includes support for posting, acknowledgement of PNC tags, and inclusion on the CMS-2567 report. In addition, on the CMS-2567 report from ASPEN Web: epoc, there is an increase in line spacing for text in the Initial Comments column. This will help separate the comments header from actual comments epoc - State Abbreviation and CCN in Messages The state abbreviation is in the subject line for all epoc s, and the provider's CCN is included in the body of the . The affected s are: 02-Survey Results Posted to Facility; - Add State to subject line, CCN already included. 03-Survey Results Re-Posted; - Add state to subject line, CCN already included. 4 of 10 ASPEN Web: epoc 10.2 Release Notes

5 04-Facility POC Initially Submitted; - Add state to subject line, CCN already included 05-POC Rejected by SA/RO; - Add state to subject line, CCN already included 06-POC Approval by SA/RO; - Add state to subject line, CCN already included 07-Final POC Approved; - Add state to subject line, CCN already included 08-No Response from Facility; - Add state to subject line, CCN already included 11-SOD Acknowledgement Required; - Add state to subject line, CCN already included 12-Response Due Date Change; - Add state to subject line, CCN already included 13-Letter Notification; - Add state to subject line, CCN already included 14-Remove Posting; - Add state to subject line, CCN already included System Features 16-Facility POC Resubmitted. - Add state to subject line, CCN already included The following sample epoc to a provider shows the state abbreviation after the main subject in the Subject line and the CCN prior to the facility name: Subject: SOD Posted to epoc for State IA:9E711 - BAXTER HEALTH CARE CENTER (Survey Completed 05/15/2013) Facility: /BAXTER HEALTH CARE CENTER Facility Type: SNF/NF Survey Category: CMPIVT Survey Dates: 05/15/ /15/2013 Event ID: 9EF711 The Statement of Deficiencies (SOD) for this survey has been posted on the ASPEN Web: Electronic Plan of Correction (epoc) website, and the facility has been notified via that a SOD is available for review and Plan of Correction submission. Please do not reply to this message. Thank you epoc - Display Width Modification epoc s minimum display width now accommodates the 1024x768 screen resolution in a normal font with 100% zoom, without requiring the use of horizontal scrollbars, and the height of the POC Entry screen was be modified to show X5 and buttons. June of 10

The tutorial includes arrows and/or highlighting with instructions on how to use epoc.

6 12542 epoc - epoc Tutorial and Enhancements for Intuitiveness Tutorial A facility training tutorial is available for first time users when logging into the epoc website. The tutorial includes arrows and/or highlighting with instructions on how to use epoc. Welcome to the epoc Tutorial Survey Detail screen 6 of 10 ASPEN Web: epoc 10.2 Release Notes

7 Statement of Deficiency Attest window The tutorial only displays the first time a facility user logs into epoc. After that, the tutorial is available from the epoc menu (via a Training Tutorial menu item) and allows facility users to access the tutorial at any time. Training Tutorial on epoc menu June of 10

8 Intuitiveness A new link is now in the Plan of Correction block on the Survey Detail page. Clicking the link is identical to clicking the tag #. The text of the link changes depending on the current status of the POC and type of citation: Click to Enter Plan of Correction - if no POC text is yet entered Click to Modify Plan of Correction - if draft POC text is entered Click to View Plan of Correction - if the POC is submitted/approved Click to Acknowledge - if the citation is S/S=A or Past Noncompliance (PNC) and not acknowledged yet Click to View Acknowledgement if the citation is an acknowledged S/S=A or PNC citation No message will appear for comment tags (i.e., 0000,9999) If there is existing POC text in the grid, then the hyperlink will be placed above the POC text. Survey Detail window 8 of 10 ASPEN Web: epoc 10.2 Release Notes

General 12432 epoc - General Enhancements Prevent multiple submissions of POC after using browser Back button It was possible in rare cases to submit a plan of correction twice, but epoc now prevents

9 General epoc - General Enhancements Prevent multiple submissions of POC after using browser Back button It was possible in rare cases to submit a plan of correction twice, but epoc now prevents resubmission of a POC and displays a message to the user indicating this is not allowed. Error message when submitting citation in invalid state epoc S/S=A or PNC citation that is acknowledged For Scope and Severity level A citations and PNC citations that are acknowledged, epoc no longer displays a blank POC entry text box to the user on the POC Entry page. Instead, the user sees the following text in place of the text box: For PNC tags: This citation is Past Non-Compliance (PNC), so entry of a Plan of Correction is not required. This Citation has been acknowledged. PNC message For S/S=A tags: This citation has a Scope and Severity Level A, so entry of a Plan of Correction is not required. This Citation has been acknowledged. June of 10

S/S=A message 12539 epoc - POC Watermark For open surveys in which the only action required by the provider is to acknowledge one or more citations or acknowledge the survey, then the watermark on

10 S/S=A message epoc - POC Watermark For open surveys in which the only action required by the provider is to acknowledge one or more citations or acknowledge the survey, then the watermark on the 2567 reports will display the text PENDING ACKNOWLEDGEMENT instead of POC NOT FINAL. If there is still a citation which requires a plan of correction to be submitted or approved, then the watermark will still say POC NOT FINAL. Closed surveys will continue to not display a watermark. The following screenshot shows an example of the new watermark: PENDING ACKNOWLEDGEMENT watermark 10 of 10 ASPEN Web: epoc 10.2 Release Notes

Systems Environment. Optional System Environments

Systems Environment. Optional System Environments Information in this procedures guide is subject to change without notice. All brand or product names are trade names, service marks, trademarks, or registered trademarks of their respective companies or