QUESTIONS AND ANSWERS Request for Proposals ( RFP ) for Printing and Mailing Services for HTFC Section 8 Program

Transcription

1 ANDREW M. CUOMO Governor RUTHANNE VISNAUSKAS Commissioner/CEO QUESTIONS AND ANSWERS Request for Proposals ( RFP ) for Printing and Mailing Services for HTFC Section 8 Program Round 3 of Questions and Answers: Issued May 5, With respect to the MWBE and SDVOB Goals on Page 7 in Sections 4.1 and 4.2 of the RFP, are these hard numbers that we must hit? Or are you looking for the winning vendor to comply with your request to incorporate these groups at any percentage? RESPONSE: A Contractor who is selected for the subject Contract must document its good faith efforts to provide meaningful participation by MWBEs and SDVOB as subcontractors or suppliers in the performance of the Contract and the Contractor agrees that HTFC may withhold payment pending receipt of the required documentation. The directory of MWBEs can be viewed at: The directory of SDVOBs can be viewed at: For guidance on how HTFC will determine a Contractor s good faith efforts for MWBE participation, please refer to 5 NYCRR For guidance on how HTFC will determine a Contractor s good faith efforts, for SDVOB participation, please refer to 9 CRR-NY G We are certified NYS MBE and would like to confirm if we can subcontract this project to our qualified print/mailing facility located in Lowell MA. RESPONSE: If the firm submitting the proposal (i.e., the Proposer ) demonstrates that it meets all the requirements in the RFP (including the MWBE and SDVOB participation requirements), then the Proposer may propose to subcontract this project to a qualified print/mailing facility, evidencing that the subcontractor also meets all the requirements in the RFP (except that the subcontractor would not be required to meet the MWBE and SDVOB participation requirements). 641 Lexington Ave, New York, NY Page 1 of 3 W:\Shared Procurement Project Folders\Solicitation\2017\HTFC Printing and Mail Services\Questions and Answers\Questions and Answers3_FINAL.docx

2 3. Is the incumbent is eligible to submit a proposal? RESPONSE: Printing and mailing services are currently handled in-house by HTFC staff. 4. What is the spend for this contract? RESPONSE: HTFC declines to respond to this question : Key Deliverables (page 12) - Will a proposer be disqualified if unable to print and mail documents within the New York City metropolitan area? RESPONSE: No Tab 2 A: Experience (page 15) - HTFC requests specific engagements during the past five (5) years in which the proposer performed similar tasks. How many engagement examples are required? RESPONSE: Up to, but no more than ten (10). 7. Exhibit B: Cost Proposal Form (page 26) Please provide additional information regarding #1 single-window catalog envelope. Size? Details regarding the document to be printed? RESPONSE: 10x13 envelopes shall be used for sending packages between pages. 8. Exhibit B: Cost Proposal Form (page 26) Please provide additional information regarding #1 business reply catalog. Size? Details regarding the document to be printed? RESPONSE: 7 x 10 ½ envelopes shall be mailed with the 10 x 13 envelope mailing for customers to return documents with the return address preprinted. Return postage will not be provided with the 7 x 10 ½ envelope. 9. Exhibit B: Cost Proposal Form (page 26) Please provide additional information regarding #10 ½ single window catalog. Size? Details regarding the document to be printed? RESPONSE: 7 x 10 ½ envelopes shall be mailed with the 10 x 13 envelope mailing for customers to return documents with the return address preprinted. Return postage will not be provided with the 7 x 10 ½ envelope. 641 Lexington Ave, New York, NY Page 2 of 3 W:\Shared Procurement Project Folders\Solicitation\2017\HTFC Printing and Mail Services\Questions and Answers\Questions and Answers3_FINAL.docx

3 10. Exhibit B: Cost Proposal Form (page 26) Will documents be black and white or color? If both, please provide a breakdown by page. RESPONSE: All documents will be printed in black and white. 11. Exhibit B: Cost Proposal Form (page 26) Recognizing some of the mailings may contain multiple pages, please provide the approximate number of envelopes to be sent. RESPONSE: As noted in the RFP, HTFC does not guarantee a volume and each Proposer shall scale production based upon the needs of HTFC. Below are the approximated values: #10 Single Window 25,000 #1 (10 x 13) Single Window Catalog 8,000 #1 Reply Catalog 8,000 Other sizes will be used sparingly upon request by HTFC. 12. Exhibit B: Cost Proposal Form (page 26) Please provide additional information regarding the stapling requirements. RESPONSE: Staples are required on larger mailings. Detailed requirements to be provided upon contract award. 13. Exhibit B: Cost Proposal Form (page 26) With regard to Insertion of Business Reply Envelopes and / or other material, what constitutes other material? RESPONSE: As of now, other materials include only the return Business Reply Envelopes. Similar inserts may be required but very sparingly. 14. Page 2 of the RFP: Vendor Responsibility Questionnaire: Would it be acceptable to submit a copy of the Vendor Questionnaire that has been recently completed and certified in the NYS Vendrep System rather than complete the form that is linked to the proposal. The form is the same document that is submitted on-line through Vendrep. RESPONSE: Prospective Proposers may submit an online VendRep questionnaire if the questionnaire has a certification date of less than six months prior to the Proposal Submission Deadline. 15. Page 2 of the RFP: the checklist includes an item under Tab 5 called License, Certification and other Credential Statement. There is no further explanation for this item in the RFP. Can you provide more information regarding this item so that we can properly respond. RESPONSE: This section is not applicable to this RFP. 641 Lexington Ave, New York, NY Page 3 of 3 W:\Shared Procurement Project Folders\Solicitation\2017\HTFC Printing and Mail Services\Questions and Answers\Questions and Answers3_FINAL.docx

4 ANDREW M. CUOMO Governor RUTHANNE VISNAUSKAS Commissioner/CEO QUESTIONS AND ANSWERS Request for Proposals ( RFP ) for Printing and Mailing Services for HTFC Section 8 Program Round 2 of Questions and Answers: Issued April 25, How many types or subtypes of letters will there be and can you provide a listing at this time? Ref: Par page 11. RESPONSE: There are 71 unique types and slight variations of multiple-page letters. Refer to the attached document labeled as Exhibit C for a detailing list of document types with the estimated number of pages per mailing. 2. With reference to the mailing envelopes; single window mailing envelope; we assume the HTFC indicia and return addresses need to be printed on all envelope types. Is this correct? Ref: Cost Proposal Form, Exhibit B, page 26. RESPONSE: Correct. 3. With reference to postage requirements; we assume with use of HTFC indicia that HTFC will be paying for the postage. Will HTFC be tracking the postage balance in the permit account and provide funding for same or will the contractor be responsible to track the account and inform HTFC when more funds are needed? RESPONSE: The awarded Proposer will track postage and provide requests to HTFC for additional funds as necessary. 4. Is it correct to assume the modification of provided documents means addressing to specific recipients only? If more can you please clarify. Ref: Par page 11. RESPONSE: This language can be found in Paragraph of the RFP as opposed to as cited. All documents will come pre-addressed. Letters and formats may change over time as operations are updated. 5. Is there any requirement to provide Affidavits of Mailings? Ref: page 11. RESPONSE: No. 641 Lexington Ave, New York, NY Page 1 of 2 W:\Shared Procurement Project Folders\Solicitation\2017\HTFC Printing and Mail Services\Questions and Answers\Questions and Answers2_FINAL.docx

5 6. Will HTFC provide all artwork for envelope printing? Ref. Par page 11. RESPONSE: Yes. 7. Can HTFC provide estimated annual quantity usage for each envelope type noted on Exhibit B, Cost Proposal Form, page 26. RESPONSE: As noted in the RFP, HTFC does not guarantee a volume and each proposer shall scale production based upon the needs of HTFC. Below are the approximated values for the envelopes below: #10 Single Window 25,000 estimated annually #1 Single Window Catalog 8,000 estimated annually #1 Reply Catalog 8,000 estimated annually 8. Can HTFC at this time, provide samples of all letter types to be printed and mailed. Ref Par page 11 RESPONSE: HTFC will provide a USB drive of current letters and packages to the awarded Proposer. 9. What is the quantity breakdown of one-sided and two-sided printed letters and multipage packets. Ref. Cost Proposal Form, Exhibit B, page 26. RESPONSE: Multiple-page packets will be assumed to be double-sided. Blank pages will be inserted where single-sided is preferred. Daily batches of letters will be provided in batches of 1 page letters, 2 page letters, 3 page letters, etc. Refer to the attached Exhibit C for a detailed listing. 10. Cost Proposal Form does not provide pricing block for multi-page pricing. Ref. Cost Proposal Form, Exhibit B, page 26. RESPONSE: Please refer to the Revised Cost Proposal Form attached hereto as Exhibit B and include the updated version in your Proposal Submission. 11. On page 12 of the RFP it states services should be provided within the New York City metropolitan area. I am located in Central New York. Is this a deal breaker for me? RESPONSE: A potential Proposer does not have to be located within the NYC metropolitan area. The aforementioned clause in Section in the RFP has been removed. 641 Lexington Ave, New York, NY Page 2 of 2 W:\Shared Procurement Project Folders\Solicitation\2017\HTFC Printing and Mail Services\Questions and Answers\Questions and Answers2_FINAL.docx

6 EXHIBIT B REVISED COST PROPOSAL FORM INSTRUCTIONS TO PROPOSER: Please indicate the cost of the following printing and mailing services. Contractor must guarantee a turnaround time of One (1) Business Day from receipt in the FTP Server to delivery to the USPS as set forth in Section 7 of the RFP. Include the cost of bulk pre-printed envelopes manufactured using no less than 100% recycled consumer content for the following printing and mailing services: UNIT RATE FOR ONE-SIDED PAGE LETTER ITEM DESCRIPTION UNIT PRICING o #9 Business Reply Price per 1,000 $ $ o #10 Business Reply Price per 1,000 $ $ o #10 single-window Price per 1,000 $ $ o #1 single-window catalog Price per 1,000 $ $ o #1 Business Reply catalog Price per 1,000 $ $ o #10 ½ single window catalog Price per 1,000 $ $ Pricing for the following pricing models: o Standard presort Each $ $ o First class presort Each $ $ Breakdown of pricing by the following: o Printed Piece, each one-sided page Each $ $ o Printed Piece, each two-sided (duplex) page Each $ $ o Folding options (flat to single fold or trifold) Each $ $ o Stapling options (one staple, multiple staples) Per Staple $ $ o Insertion of Business Reply Envelopes and/or other material Each $ $ o Delivery to nearest US Postal Facility Each $ $ Describe and state unit price for services necessary to fulfill requirements which are not included in above pricing UNIT RATE FOR DOUBLE- SIDED MULTI- PAGE LETTERS Service 1 Supervision Each LEGAL NAME OF PROPOSER: ADDRESS OF PROPOSER: AUTHORIZED CONTACT OF PROPOSER: SIGNATURE: Printing and Mailing Services RFP Page 26 - Revised Cost Proposal

7 EXHIBIT C HTFC Listing of Document Types per Mailing (to be printed on 8.5 x 11 Letter Size Paper) ID Button List Assignment Action Name Attachment Name Item Type Path Pages 138 ITT 180 Day Zero HAP Letter Generation 180 Day Zero HAP Item Lists/Buttons 1 57 LeaseUp Generate Acknowledgement to Vacate Acknowledgement to Vacate Notice Item Lists/Buttons Interims Generate NHTD Doc Request Additional Doc Request Item Lists/Buttons Re Exams Generate NHTD Doc Request Additional Doc Request Item Lists/Buttons Re Exams Generate Additional Doc Request ITT Additional Doc Request 2nd Attempt ITT Item Lists/Buttons Interims Interims Doc Request Additional Doc Request Interim Item Lists/Buttons Generate Forms Generate Additional Documents Additional Docs Requested Item Lists/Buttons Re Exams Generate Request Docs Additional Docs Requested Item Lists/Buttons Waiting List Generate Applicant Denial Letter Applicant Denial Letter Item Lists/Buttons Waiting List Generate Arrest Record Investigation Arrest Record Investigation Item Lists/Buttons 1 73 Waiting List Generate Briefing Appointment Letter Briefing Appointment Letter Item Lists/Buttons 1 74 Generate Forms Generate Briefing Appointment Letter Second Attempt Briefing Appointment Letter 2nd Attempt Item Lists/Buttons 1 97 Generate Forms Generate Certification of Need for Person with Disabilities Certification of Need for Person with Disabilities Item Lists/Buttons 2 78 Generate Forms Generate Change of Ownership Form Change of Ownership Form Item Lists/Buttons Interims Generate Change of Ownership Letter Change of Ownership Form Item Lists/Buttons 4 62 Generate Forms Generate Duplicate Subsidy letter Duplicate Subsidy Letter Item Lists/Buttons Interims Generates Duplicate Subsidy Letter Duplicate Subsidy Letter Item Lists/Buttons 1 63 Generate Forms Generate Duplicate Subsidy Member Removal Letter Duplicate Subsidy Member Removal Letter Item Lists/Buttons Interims Generate Duplicate Subsidy HH Member Removal Letter Duplicate Subsidy Member Removal Letter Item Lists/Buttons 1 64 Generate Forms Generate Family Verification Letter Family Verification Letter Item Lists/Buttons ITT Final HAP Termination ITT List Final HAP Term Owner Item Lists/Buttons 1 71 ITT Generate Final Termination of HAP Contract Final Termination of HAP Contract Item Lists/Buttons ITT Generate Final Owner Termination Voluntary Withdrawal Final Termination Owner Item Lists/Buttons 1 70 Generate Forms Generate Final Termination of Participant Final Termination Participant Item Lists/Buttons 1 36 ITT Generate Final Termination Participant Final Termination Participant Item Lists/Buttons 1 65 Generate Forms Generate HAP Overpayment HAP Overpayment Letter Item Lists/Buttons 1 66 ITT Generate Informal Hearing Schedule Letter Informal Hearing Schedule Letter Item Lists/Buttons 1 76 Generate Forms Generate Initial HAP Determination Letter Owner Initial HAP Determination Letter Owner Item Lists/Buttons LeaseUp Initial HAP Letter Owner Copy Initial HAP Determination Letter Owner Item Lists/Buttons LeaseUp Initial HAP letter with cents Owner Initial HAP Determination Letter Owner Item Lists/Buttons 2 75 Generate Forms Generate Initial HAP Determination Letter Participant Initial HAP Determination Letter Participant Item Lists/Buttons LeaseUp Initial HAP letter with cents Tenant Initial HAP Determination Letter Tenant Item Lists/Buttons LeaseUp Initial HAP Letter Tenant Copy Initial HAP Determination Letter Tenant Copy Item Lists/Buttons LeaseUp Generate NHTD Initial HAP Letter Owner Initial HAP Letter Owner Item Lists/Buttons LeaseUp Generate NHTD Initial HAP with cents letter Owner Initial HAP Letter Owner Item Lists/Buttons LeaseUp Generate NHTD Initial HAP Letter Tenant Initial HAP Letter Tenant Item Lists/Buttons LeaseUp Generate NHTD Initial HAP with cents letter Tenant Initial HAP Letter Tenant Item Lists/Buttons 2 Printing and Mailing Services RFP

8 EXHIBIT C HTFC Listing of Document Types per Mailing (to be printed on 8.5 x 11 Letter Size Paper) ID Button List Assignment Action Name Attachment Name Item Type Path Pages 17 Re Exams Generate Intent to Terminate Participant Intent to Terminate Item Lists/Buttons ITT Generate ITT Owner Notice Intent to Terminate Owner Notice Item Lists/Buttons 1 34 ITT Generate ITT Participant Intent to Terminate Participant Letter Item Lists/Buttons 2 46 Interims Generate Interim Decision Notice Interim Decision Notice Item Lists/Buttons Interims Interim Denial Notice Interim Denial Notice Item Lists/Buttons Waiting List Generate Lease Up Packet Lease Up Packet Item Lists/Buttons LeaseUp Generate Move Packet Move Packet Item Lists/Buttons Generate Forms Generate Notice of Infraction Notice of Infraction Item Lists/Buttons Re Exams Generate Notice of Overhousing Letter Notice of Overhousing Item Lists/Buttons LeaseUp Generate Notice of Portability Request Notice of Request for Portability Item Lists/Buttons 1 26 Reception Tool Generate Check In Receipt Office Visit Summary Receipt Item Lists/Buttons Generate Forms Generate Oral Verification Oral Verification Item Lists/Buttons LeaseUp Generate Port In Acknowledgement Port In Acknowledgement Item Lists/Buttons 1 77 Generate Forms Generate Portability Briefing Appointment Letter Portability Briefing Appointment Letter Item Lists/Buttons LeaseUp Generate Port Documentation Submittal Portability Documentation Submittal Item Lists/Buttons LeaseUp Generate No Response Received (Port) Portability No Response Received Item Lists/Buttons 1 33 Reception Tool Reception Appointment Letter Reception Appointment Letter Item Lists/Buttons Re Exams Generate Second Recert Packet Recert Packet Second Attempt Item Lists/Buttons Re Exams Generate Recert Packet Recert Packet Cover Letter Item Lists/Buttons Interims Generate NHTD RAL Owner Rent Adjustment Letter Owner Item Lists/Buttons Interims Generate NHTD RAL with cents Owner Rent Adjustment Letter Owner Item Lists/Buttons Interims Generate RAL cents Owner Rent Adjustment Letter Owner Item Lists/Buttons Re Exams Generate NHTD RAL Owner Rent Adjustment Letter Owner Item Lists/Buttons Re Exams Generate NHTD RAL with cents Owner Rent Adjustment Letter Owner Item Lists/Buttons Re Exams Generate RAL (cents) Owner Rent Adjustment Letter Owner Item Lists/Buttons Interims Generate RAL Owner Rent Adjustment Letter Owner Copy Item Lists/Buttons 1 52 Re Exams Generate RAL Owner Rent Adjustment Letter Owner Copy Item Lists/Buttons Interims Dead Generate button Rent Adjustment Letter Tenant Item Lists/Buttons Interims Generate NHTD RAL Tenant Rent Adjustment Letter Tenant Item Lists/Buttons Interims Generate NHTD RAL with cents Tenant Rent Adjustment Letter Tenant Item Lists/Buttons Interims Generate RAL cent Tenant Rent Adjustment Letter Tenant Item Lists/Buttons Re Exams Generate NHTD RAL Tenant Rent Adjustment Letter Tenant Item Lists/Buttons Re Exams Generate NHTD RAL with cents Tenant Rent Adjustment Letter Tenant Item Lists/Buttons Re Exams Generate RAL (cents) Tenant Rent Adjustment Letter Tenant Item Lists/Buttons Interims Generate RAL Tenant Rent Adjustment Letter Tenant Copy Item Lists/Buttons 1 51 Re Exams Generate RAL Tenant Rent Adjustment Letter Tenant Copy Item Lists/Buttons 1 68 Generate Forms Generate Rent Increase Denial Rent Increase Denial Item Lists/Buttons 1 Printing and Mailing Services RFP

9 EXHIBIT C HTFC Listing of Document Types per Mailing (to be printed on 8.5 x 11 Letter Size Paper) ID Button List Assignment Action Name Attachment Name Item Type Path Pages 113 Interims Generate Rent Increase Denial Letter Rent Increase Denial Item Lists/Buttons 1 69 Interims Generate Rent Increase Letter Rent Increase Letter Item Lists/Buttons 1 79 Generate Forms Generate Rent Increase Request Form Rent Increase Request Item Lists/Buttons 1 80 Re Exams Null Set RAL approved to no Request to Move Approval Letter Item Lists/Buttons Reception Tool Reschedule Letter Reschedule Appointment Item Lists/Buttons Reception Tool Reschedule Letter Reschedule Reception Appointment Item Lists/Buttons 1 81 Re Exams Null Set RAL Requested to No RTA Packet Cover Page Item Lists/Buttons Interims Generate Self Employment Certification Self Employment Certification Item Lists/Buttons Re Exams Generate Self Employment Certification Self Employment Certification Item Lists/Buttons 1 82 Generate Forms Generate Verification of Bank Accounts Verification of Bank Accounts Item Lists/Buttons 1 83 Generate Forms Generate Verification of Child Care Expenses Verification of Child Care Expenses Item Lists/Buttons 1 84 Generate Forms Generate Verification of Child Support Verification of Child Support Item Lists/Buttons 1 85 Generate Forms Generate Verification of Disability Verification of Disability Item Lists/Buttons 1 86 Generate Forms Generate Verification of Employment Income Verification of Employment Income Item Lists/Buttons 1 87 Re Exams Generate Verification of Foster Care and Adoption Verification of Foster Care and Adoption Item Lists/Buttons 1 88 Generate Forms Generate Verification of Medical Expenses Verification of Medical Expenses Item Lists/Buttons 1 89 Generate Forms Generate Verification of Military Service Verification of Military Service Item Lists/Buttons 1 90 Generate Forms Generate Verification of Pension Verification of Pension Item Lists/Buttons 1 72 Generate Forms Generate Verification of Periodic Payment Verification of Periodic Payment Item Lists/Buttons 1 91 Generate Forms Generate Verification of Reasonable Accommodation Verification of Reasonable Accommodation Item Lists/Buttons 1 47 Interims Generate Certification of Need Verification of Reasonable Accommodation Item Lists/Buttons Interims Generate Verification of Reasonable Accommodation Form Verification of Reasonable Accommodation Item Lists/Buttons Re Exams Generate Verification of Reasonable Accommodation Form Verification of Reasonable Accommodation Item Lists/Buttons 1 92 Generate Forms Generate Verification of Student Status and Financial Aid Verification of Student Status Financial Aid Item Lists/Buttons 1 93 Generate Forms Generate Verification of Support Contribution Verification of Support Contribution Item Lists/Buttons 1 94 Generate Forms Generate Verification of Veterans Benefits Verification of Veterans Benefits Item Lists/Buttons 1 95 Generate Forms Generate Verification of Welfare Assistance Verification of Welfare Assistance Item Lists/Buttons 1 96 Generate Forms Generate Verification of Workers Compensation Verification of Workers Compensation Item Lists/Buttons ITT Voluntary Withdrawal Voluntary Withdrawal Item Lists/Buttons LeaseUp Generate Voucher Extension Packet Voucher Extension Packet Item Lists/Buttons Waiting List Generate Waiting List Call in Letter Waiting List Call In Letter Item Lists/Buttons Waiting List Generate Waiting List Call In Second Attempt Waiting List Call In Second Attempt Item Lists/Buttons Interims Generate Zero Income Statement Zero Income Statement Item Lists/Buttons Re Exams Generate Zero Income Statement Zero Income Statement Item Lists/Buttons 1 Printing and Mailing Services RFP

10 EXHIBIT C HTFC Listing of Unique Letter Types per Mailing (to be printed on 8.5 x 11 Letter Size Paper) NO. UNIQUE LETTER TYPES Day Zero HAP 2 Acknowledgement to Vacate Notice 3 Additional Doc Request 4 Additional Doc Request 2nd Attempt ITT 5 Applicant Denial Letter 6 Arrest Record Investigation 7 Briefing Appointment Letter 8 Briefing Appointment Letter 2nd Attempt 9 Certification of Need for Person with Disabilities 10 Change of Ownership Form 11 Duplicate Subsidy Letter 12 Duplicate Subsidy Member Removal Letter 13 Family Verification Letter 14 Final HAP Term Owner 15 Final Termination of HAP Contract 16 Final Termination Owner 17 Final Termination Participant 18 HAP Overpayment Letter 19 Informal Hearing Schedule Letter 20 Initial HAP Determination Letter Owner 21 Initial HAP Determination Letter Participant 22 Intent to Terminate 23 Intent to Terminate Owner Notice 24 Intent to Terminate Participant Letter 25 Interim Decision Notice 26 Interim Denial Notice 27 Lease Up Packet 28 Move Packet 29 Notice of Infraction 30 Notice of Overhousing 31 Notice of Request for Portability 32 Office Visit Summary Receipt 33 Oral Verification 34 Port In Acknowledgement 35 Portability Briefing Appointment Letter 36 Portability Documentation Submittal 37 Portability No Response Received 38 Reception Appointment Letter 39 Recert Packet Second Attempt 40 Recert Packet Cover Letter 41 Rent Adjustment Letter Owner 42 Rent Adjustment Letter Tenant 43 Rent Increase Denial 44 Rent Increase Letter 45 Rent Increase Request 46 Request to Move Approval Letter 47 Reschedule Appointment Printing and Mailing Services RFP

11 EXHIBIT C HTFC Listing of Unique Letter Types per Mailing (to be printed on 8.5 x 11 Letter Size Paper) NO. UNIQUE LETTER TYPES 48 Reschedule Reception Appointment 49 RTA Packet Cover Page 50 Self Employment Certification 51 Verification of Bank Accounts 52 Verification of Child Care Expenses 53 Verification of Child Support 54 Verification of Disability 55 Verification of Employment Income 56 Verification of Foster Care and Adoption 57 Verification of Medical Expenses 58 Verification of Military Service 59 Verification of Pension 60 Verification of Periodic Payment 61 Verification of Reasonable Accommodation 62 Verification of Student Status Financial Aid 63 Verification of Support Contribution 64 Verification of Veterans Benefits 65 Verification of Welfare Assistance 66 Verification of Workers Compensation 67 Voluntary Withdrawal 68 Voucher Extension Packet 69 Waiting List Call In Letter 70 Waiting List Call In Second Attempt 71 Zero Income Statement Printing and Mailing Services RFP

12 ANDREW M. CUOMO Governor RUTHANNE VISNAUSKAS Commissioner/CEO QUESTIONS AND ANSWERS Request for Printing and Mailing Services for Section 8 Program Round 1 of Questions and Answers: Issued April 14, Can you please let us know if there is a price normalization for MWBEs? RESPONSE: There is no price normalization for MWBEs. Price is based on the utilization percentage of the engagement. 641 Lexington Ave, New York, NY Page 1 of 1