Workshare Professional 7.0 FP1

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1 GUIDE Workshare Professional 7.0 FP1 Release Notes

2 Table of Contents Introduction...3 Workshare Professional Benefits and Features...4 What s New in Workshare Professional 7 FP1...5 System Requirements...5 Important Information...7 Important Installation Information...8 Known Issues...8 Change Requests Addressed...21 Contact Info

3 Introduction Workshare Professional is a desktop application that automates managing changes to business documents, protects against unauthorized content disclosure and delivers the world s most secure PDF creation, all in one integrated solution. Workshare Professional is designed for the way that you work within Microsoft Office. Workshare Professional integrates with your existing desktop productivity software Microsoft Word, Excel and PowerPoint and your applications such as Microsoft Outlook or IBM Lotus Notes. In addition, many companies use Document Management Systems (DMSs) and/or Microsoft SharePoint to track and store key documents and Workshare Professional integrates out of the box with these. Workshare Professional provides: Fast and accurate multi-party document review Elimination of version/master proliferation and confusion Fast and accurate document comparison including one-to-many comparison Policy-driven content risk management and PDF conversion Discovery and removal of hidden data and visible content leaks Ability for users to fix potential problems with manual redaction options Secure PDF conversion anywhere and on send Extended and secured document control over and portals Accurate conversion of PDF files to Microsoft Word files Ability to combine multiple files into a single PDF Ability to generate a Redline (comparison) document from Microsoft Outlook The Workshare Professional suite of products includes: Workshare Compare Workshare Protect Workshare Review The world s leading and fastest comparison tool especially critical for complex business documents in any language with difficult to compare changes like tables, complex formatting, numbering and styles. Workshare's market leading and award winning client educates users as it enforces content security policy. Working both online and offline, the Workshare Protect client removes risky content, converts information to appropriate formats, and applies content rights. Workshare Professional also includes support for new Workshare server components that complement this advanced new Workshare Protect client. The fast, accurate and secure way to review and exchange business documents. Workshare Professional Review eliminates version/master proliferation and confusion when sharing documents across , portals, and document repositories and provides full document lifecycle audit and visibility. 3

4 Workshare Professional Benefits and Features Workshare Professional provides accurate and efficient review control, comparison, and security while automatically maintaining a single master document Advanced PDF and document comparison Compare one document against multiple modified versions including Word to Word, PDF to PDF, and Word to text-based PDF. Advanced and trusted accuracy Accurately compare complex documents (100+ pages) for changes in text, embedded excel tables and images. Document redlining made simple redlines as tracked changes or save redlines as a PDF document. Multiple comparison interfaces Utilize the standalone document comparison tool or work within Microsoft Word. Alert and Compare Generate Redline documents from Microsoft Outlook Manage and track document reviews Give authors, delegates and reviewers an easy means to assemble, review and verify document changes. Single master tracking Ensure the correct version of a document is under review by colleagues, clients and partners regardless of where the document is stored. One click PDF creation Create a PDF with one click when attaching a file to an or from within Microsoft Office applications Edit and collaborate on PDF documents Convert text-based PDF documents into Microsoft Word for editing Combine PDF Combine multiple files into a single PDF. Convert and compare image-based documents Convert and compare scanned documents, images and faxes when used with the Workshare OCR Server. Remove sensitive information Ensure total cleanup and removal of all hidden electronic information with metadata removal and redaction tools in Microsoft Office and PDF documents. One click protection As an alternative to the Workshare Protect Security dialog, simply click a profile to apply security to s and their attachments. 4

5 Classify documents Easily restrict access to sensitive business documents by setting document classifications. Detect confidential information Utilize the Workshare Policy Designer to identify intellectual property or sensitive information such as financial data or passwords within or Office documents. Full PDF security Through policy rules your organization can enforce PDF creation with 128-bit encryption and restriction rules. Device control and USB port protection Prevent sensitive data loss when used with the Workshare Device Protector. Audit and reporting Track and report every document change made inside and outside of the organization. What s New in Workshare Professional 7 FP1 Workshare Professional 7 FP1 is a product quality release with improvements as well as the following new features: Workshare Compare - Ability to save a Redline (comparison) document as a Track Change document. Workshare Compare - Ability to save a Redline (comparison) document as a PDF file. Workshare Compare - Ability to specify a default Redline file name as well as include DMS document descriptions/locations in the file name. PDF Combine - Ability to include an MSG file when creating a single combined PDF file. Workshare Configuration Manager Administrator user can hide locked parameters so that users cannot see them in User Mode. System Requirements The certified environments for Workshare Professional, Workshare Compare and Workshare Protect are as follows: Minimum System Requirements Intel Pentium 4 2.8GHz processor (XP) or Intel Pentium 4 3.2GHz processor (Vista/7) 1GB RAM (XP) or 1.5GB RAM (Vista/7) 1GB free disk space Recommended System Requirements Intel Core 2 2.2GHz AMD Athlon 64 X GB RAM 2GB free disk space 5

6 Operating System: Microsoft Windows XP SP3 Microsoft Windows Vista SP2 (32 bit and 64 bit) - UAC disabled Microsoft Windows 7 (32 bit and 64 bit) default UAC Microsoft Windows 7 SP1 (32 bit and 64 bit) default UAC Citrix: The following Citrix environments are supported: Citrix Presentation Server 4.5 Citrix XenDesktop 5 Citrix XenDesktop 5.5 Citrix XenApp 5 Citrix XenApp 6 Citrix XenApp 6.5 They are supported when running on the following: Microsoft Windows 2003 Server (32 and 64 bit) Microsoft Windows 2003 R2 Server (32 and 64 bit) Microsoft Windows 2008 Server (64 bit) Microsoft Windows 2008 R2 Server (64 bit) Note: Check with your Citrix vendor about which Windows operating system supports your version of Citrix. Microsoft Office System: Microsoft Office 2010 (32-bit) Microsoft Office 2010 SP1 (32-bit) Microsoft Office 2007 SP2 Microsoft Office 2003 SP3 System: Microsoft Outlook 2010 (32-bit) Microsoft Outlook 2010 SP1 (32-bit) Microsoft Outlook 2007 SP2 Microsoft Outlook 2003 SP3 IBM Lotus Notes 8.x 6

7 Other: Microsoft.NET Framework 4.0 Windows Installer (x86), version SharePoint: Microsoft Office SharePoint 2010 Microsoft Office SharePoint Server 2007 DMS Integration (Workshare Professional and Workshare Compare only): Note: Check with your DMS vendor about which Windows operating system supports your DMS. Autonomy imanage: FileSite / DeskSite Client 8.2 SP2 (Patch 2a) FileSite / DeskSite Client 8.5 SP3 Update 1 FileSite / DeskSite Client 8.5 SP3 Update 3 Open Text: Hummingbird DM , ODMA (SR6) Hummingbird DM ODMA and COM (CU6) Hummingbird DM ODMA and COM (CU4) edocs DM 5.3 COM only (Patch 2) edocs DM 5.3 COM only (Patch 4) Note: Worldox integration is supplied and supported by Worldox. Workshare will endeavor to support future service packs of certified environments. Important Information Send For Review If an error appears Workshare Protect was unable to process this when Sending for Review a user is advised to restart Microsoft Outlook. Secure PDFs Workshare Professional is unable to compare secure PDFs or convert secure PDFs to DOC format. Secure PDFs are PDF files with security settings configured. Licensing If the product is licensed on subscription basis, one month before your subscription license expires, you can choose to receive a popup Expiry Notice on a daily basis. You can configure Workshare Professional so that the Expiry Notice is displayed/not displayed as required. For further information, refer to the Licensing Workshare Professional section in the Workshare Professional Installation Guide. Policies Not Triggered When ing password-protected.docx documents, default policies are not being triggered. This is due to the Microsoft Word Security Update KB

8 Important Installation Information Workshare Professional installs program files to a sub-folder within the Workshare folder named Modules. Install: A user is unable to install Workshare Professional if Microsoft Windows Installer 3.1 is not installed. This can be downloaded from the following location downloads/details.aspx?familyid=889482fc-5f56-4a38-b838-de776fd4138c&displaylang=en. Windows Vista: For MSI installs the user must have administrative privileges for the Default Mail Client. Internet Explorer: You must ensure that your application is set as the default mail program in Internet Explorer. In Internet Explorer, select Internet Options from the Tools menu. In the Programs tab, select your program (Microsoft Outlook) from the dropdown list. If this is not done, you will not be able to send a document for review. Windows 7: When UAC is set to Default, running the Workshare Professional install displays the UAC prompt. You must approve the prompt and Workshare Professional will be installed. Running the Workshare Professional MSI silently will fail when UAC is set to Default because the user is not given the opportunity to approve the UAC prompt. Therefore for silent installs, disable UAC. If you have installed any Alpha or Beta builds of Workshare Professional, we strongly recommend that you first uninstall them before installing Workshare Professional 7. Known Issues The following are known issues in the Workshare Professional 7 FP1 release - for more information, please contact Customer Support Ink Annotations Windows XP SP3/Office 2003 SP3 and 2007 SP2 When discovering content risk and cleaning open documents, ink annotations are being cleaned, when selecting to clean comments Importing Responses - Lotus Notes The Intelligent Import dialog does not display when opening response attachments from the Attachment menu Digital Signatures Office 2007 An error message is displayed when sending digitally signed Word documents externally Converting to PDF - DeskSite 8.0 An error message is displayed when converting a server document to PDF and selecting to save as a related document ing Templates Office 2007/2010 When the Display Send with Protect button configuration parameter is selected (Protection>Administration), the Security dialog is not displayed when sending Office 2007/2010 templates (dotx/potx/xltx) internally or externally. 8

9 2705 Editing Redline Documents - DeskSite 8.5 SP2/Windows 7/Office 2010 The Local Save and Local Open options are not available when editing Redline documents from Workshare Compare Password Protected Excel File When clicking Content Risk in a password-protected Excel file, the Document Risk report fails to generate Zip Action When a zip action is triggered, the attachments to an are zipped individually instead of being zipped into a single zip file Licensing with Proxy Server It is not possible to license Workshare Professional using proxy server settings Text With Same Color in Risk Report There are issues in the Risk report where text is the same colour as the background Confidential Classification An Alert action is not triggered when sending a document classified as Confidential using the Default Profile Saving Redlines Default Format Office 2003 When saving a Redline document to a DMS, the default format specified in the Workshare Configuration Manager is not remembered. The default format is always WDF EML Attachments The Workshare Protect Profile dialog or Security dialog is not displayed while sending EML attachments Converting Large PDF Documents to PDF It may take Workshare a long time to convert very large PPT and PPTX files Discovering Content Risk in XML Files When discovering content risk in an open XML document, the Content Risk page of the Workshare Panel is displayed blank SharePoint and the Workshare Configuration Assistant When SharePoint is set as the default document provider, a Workshare dialog asking for the paths to SharePoint sites is displayed while running the Workshare Configuration Assistant in Normal user Zipping Attachments When Workshare Protect is configured to zip files that are over a file size limit, sending multiple files of over and below the limit set will result in Workshare Protect not zipping any of the attachments Fast Comparison Mode The Fast option in the Comparison Mode dropdown list should only be available when comparing a DOC file against another DOC file. However, it is also available when comparing a DOCX file against DOC/DOCX/PDF/TXT files. 9

10 4247 Workshare Protect When Workshare Protect is installed (without Professional or Compare) a few configuration options which are related to Compare and Professional are displayed in User Mode of the Workshare Configuration Manager Alert and Compare 'Unknown' action is displayed for Alert & Compare in the Security dialog Review Report about the reviewed document are overwritten in the Review report making it difficult to read Applying Changes - Office 2010 When the Display location arrows when navigating changes (requires restart of Word) parameter (Review > Administration category) in the Workshare Configuration Manager is NOT selected) the alternate popup balloon is NOT displayed over the change in the original document Locking Configuration Options When locking configuration options and applying to the current user, the configuration options are still locked for other users of the machine as Track Changes The Workshare Open PDF in Word dialog is displayed when the as Track Changes option is selected from the Workshare Compare window SharePoint Profiling When Workshare Compare is integrated with SharePoint and you save a Redline document into a location that requires profiling, the profile dialog blue title band is drawn incorrectly Alert and Compare The Ready Redline policy should not be triggered if 'Alert and Compare' is disabled User Override Deselecting the Allow users to override option values parameter in Administrator Mode is not correctly disabling user abilities to modify parameters in User Mode Workshare Compare Autonomy imanage When comparing documents from Autonomy imanage, the document paths displayed in the Modified Document dropdown list are incorrect - they point to a local temp directory instead of the WorkSite path Apply Change Markers The Apply Change marker images are not displaying correctly in the Redline document Ink Annotations PPTX An error is displayed when sending PPTX files with ink annotations to external users Combine PDF The Workshare message prompt displayed when clicking Combine PDF from an unsaved document is different from other Workshare unsaved document prompts. 10

11 4418 Combine PDF In the Combine Files dialog, the Security option is enabled even though a document is not selected Zipping Attachments - Lotus Notes The zip action is not working for more than one document when sending using Lotus Notes Combine PDF The right-click Combine files in Workshare option is not available for shared folders Apply Password to Zip An error message is displayed when sending s externally when the Apply password when creating zip files parameter is selected in the Workshare Configuration Manager (Protection > Compress as Zip category) Workshare Compare Keyboard Shortcuts In Workshare Compare, the Ctrl + A shortcut is shown for both the right-click Select All option and the Save As option. In fact it is the shortcut for the Save As option Security Dialog When a user manually selects a file in the Security dialog and then selects an action, such as Convert to PDF, the action is not shown in the Select File list and it may not be applied to the selected file ABBYY OCR ABBYY OCR server settings applied as an admin user are used when comparing image-based PDFs as an admin user but are not used when working as a normal user Link to SharePoint When sending for review and linking the document to SharePoint, the Manage Users link displays old UI PDF Security Settings PDF security settings are lost after sending the document to external users Comparing Unsaved Documents An error is displayed when clicking Compare for an unsaved document Alert and Compare The configuration parameters relating to Alert and Compare (Comparison > Administration category) are not clearly named Alert and Compare The Alert and Compare runtime policy is being installed during installation even though the 'Alert & Compare' option is disabled by default PDF to Word Chinese characters are not rendered correctly in Word when a PDF is converted to Word. 11

12 4543 Dynamic Discovery 4558 Compare An error is displayed when the Security dialog while discovering risk parameter is selected and Cancel is clicked during Dynamic Discovery. The icons for Swap and Rendering set are missing on the Document Selection dialog Outlook Closed The Outlook process stays in the Task Manager and the appears to hang while sending an with Outlook closed Alert and Compare 'Ready Redline Document Tracking' is being displayed instead of 'Attachment(s) Alert & Compare' on the progress bar of the 'Default' profile while sending to an external recipient Dynamic Discovery When the Security dialog while discovering risk parameter is selected and Cancel is clicked during Dynamic Discovery, PDF attachments are not cleaned Workshare PDF Publisher When printing a PowerPoint file to Workshare PDF Publisher, the text - Microsoft PowerPoint - is added to filename Comparing Embedded Document An error message is displayed when comparing (using the right-click option) two DOC files where one file includes an embedded document Send for Review and SharePoint SharePoint/Office 2010 An error message is displayed when clicking on Import Responses and Manage Changes option when importing responses from SharePoint after sending a document for review Comparing Multiple Files When comparing multiple files, the comparison mode and Rendering sets information may not be properly updated for each comparison Save As to DMS Saving a comparison as a new version to a DMS may fail Open PDF in Word Opening a password-protected PDF file in Word using the Open in word with Workshare option, causes the PDF to crash Workshare Compare Keyboard Shortcuts The keyboard shortcuts Alt+R and Alt +V are not functioning in Workshare Compare Clean Before PDF When converting to PDF, the metadata elements under Advanced Options are unchecked by default even though the Clean before PDF parameter is selected in the Workshare Configuration Manager (Protection > Convert to PDF category). 12

13 4698 Installation The Workshare installation does not resume after rebooting during the install process when necessary Lightspeed Clean PPT Files If Workshare first performs a Lightspeed clean on a PPT attachment, a subsequent convert to PDF will fail Compare from Word If the user has moved and docked the Workshare Panel and then performs a compare within Microsoft Word, the comparison fails Autonomy imanage The right-click Workshare options are disabled for document shortcut links in Autonomy imanage Password-Protected Zip File When sending a password-protected zip file containing a Word or PDF file, the password is lost (not requested) at the recipient side Workshare Configuration Manager - Deployment Icon In Administrator Mode, when clicking the padlock icon to unlock/lock a parameter the green arrow deployment icon is not being created Headers/Footers Excel When cleaning headers and footers from an Excel file, the first page headers/footers and even page headers/footers are not cleaned Built-in Properties PowerPoint When cleaning built-in properties from a PowerPoint file, the Title property is set to the title of the first slide Hyperlinks in Endnotes/Footnotes Hyperlinks present in Endnotes and Footnotes are not detected in DOC and RTF files Redline Summary The Count heading in the Statistics section of the Redline Summary is left justified instead of right justified Links - Windows 7 SP1/Office 2010 SP1 OLE Links in XLSX files are discovered twice in the Content Risk report Smart Tags - Windows 7 SP1/Office 2010 SP UI Issue Smart tags not cleaned from documents. When opening a document from a DMS and clicking Compare, there is a space missing between the version number and 'of' in the Information section of the Workshare Panel. 13

14 4934 Viewing PDF after Conversion After converting a file to PDF and selecting to view the newly created PDF, if you don t have Adobe Reader installed, an error message is displayed. The error message is poorly worded - "Workshare Error HRESULT E_FAIL has been returned from a call to a COM component." On clicking OK, the process (Word/Excel/PowerPoint) remains running in the background Workshare Compare Synchronization When a modified document includes a change to the title, selecting this change in the Change Summary window may cause a loss of synchronization between the Source Documents and the Redline document Send Without Processing Clicking on the blank edges of the Send without processing button in the Protect Profile dialog has no effect. The user must click on the text within the button Saving Redlines to SharePoint Saving a Redline document to SharePoint does not use the default format specified in the Workshare Configuration Manager WorkSite 9.0 The Workshare options are not present in the right-click menu in DeskSite/FileSite Lotus Notes -Island Mode A Lotus Notes error 'invalid recipient detected' is displayed when sending an to any contact present in the Local address book (or Personal address book) in Island mode Redemption DLL Installing Workshare Professional 7 over Workshare Professional 5.2 SR3 FP3 removes the Registry keys pointing to Redemption.dll (version 4.8) Intelligent Import Displayed Twice When you select Open Modified Copy in the Modified Copy dialog and click OK, the Modified Copy dialog is redisplayed. Clicking OK for the second time displays the modified document correctly Opening Response Lotus Notes When right-clicking a response document in Lotus Notes and selecting Open, the Modified Copy dialog is not displayed Upgrade - Workshare Compare After upgrading from Workshare Compare to the latest Workshare Compare, 'Workshare Professional' is displayed in the Programs list in the Control Panel Delete White Text The Delete text with same color as background parameter in the Workshare Configuration Manager (Protection>Remove Metadata) is incorrectly named as Workshare actually will delete all white text (on white background) when this parameter is selected Upgrade - Workshare Protect After upgrading from previous versions of Workshare Protect to the latest Workshare Protect, configuration options are not retained. 14

15 5067 Delete White Text An Error in Action error message is displayed when sending a DOC file with a colored background and a Table of Contents with white text (when the Delete text with same color as background parameter is selected in the Workshare Configuration Manager (Protection>Remove Metadata) Default Outlook Font When ing from Workshare Compare, the default Outlook font is not used Comparing - Long File Names After comparing documents with long file names (76 or more) and selecting to the Redline document, the user cannot drag and drop the Redline document to another Comparing File Formats The Change Summary display may present changes slightly differently depending on whether DOC or DOCX files have been compared Compare - Detecting Changes Data in a Word document that is changed to column format is not detected as moved from one place to another in the Redline document Compare Table Auto Numbering Table auto numbering changes are displayed in a Redline document as inserted/deleted rows rather than cell content changes Converting to PDF After saving a document to imanage with the Shared as property specified, if the document is then converted to PDF and saved as a related document, the resulting PDF does not keep the specified Shared as property Convert to Track Change Document When converting a Redline to a Track Change document, an extra section break and page at the end of the document are displayed Aflijnen Word Add-in The Aflijnen Word Add-in may slow down when Workshare is installed Compare Windows 7 SP1 x86 An error may be displayed when clicking Compare in the Workshare Ribbon when the document has not been saved ABBYY OCR Configuration ABBYY OCR server configuration is not included in Deployment Scripts saved via the Workshare Configuration Manager PDF Combine Security Default Settings When using the PDF Combine functionality and selecting the PDF Security option, the default settings specified in the Workshare Configuration Manager are not shown. 15

16 5280 Lotus Notes Policy Settings Policy settings deployed via the Registry are not applied even after re-launching Lotus Notes multiple times Open in Word with Workshare Garbage text is displayed when opening a PDF with a Unicode file name using the Open in Word with Workshare option Hyperlinks Hyperlinks are cleaned while performing PDF Combine or batch clean even though the Exclude field codes with hyperlinks parameter is selected in the Workshare Configuration Manager Table Alignment After comparison, table alignment for insertions and deletions may be inaccurate in the saved Redline document Classify SharePoint A Manage changes functionality is not supported for this document management system error is displayed when clicking Classify for SharePoint server documents Content Risk - Password-Protected PowerPoint Files Workshare cannot discover content risk in a password-protected PowerPoint presentation Skip Cleaning Excel An 'Error in Action' error is displayed when 'Skip' is selected when sending a password-protected XLS document to external recipients PDF Combine Password-Protected PowerPoint Files When combining password-protected PPT/PPTX files into a PDF using PDF Combine, the password prompt dialog is displayed behind the Combine Files dialog Office 2003 Environment with 2007 Compatibility Pack When ing an encrypted zipped password-protected XLSX file to an external user, a user is correctly prompted for the password to the zip and also to the XLSX file but is then additionally incorrectly prompted for a 3 rd password Compare from Word When comparing within Word, the navigation keys are not working properly when images are present in the changes PDF Combine Password-Protected Word Files When combining password-protected DOCX files into a PDF using PDF Combine, an error is displayed when a page range is selected Link to SharePoint Password-Protected Files An is not generated when sending a password-protected Word document for review and linking it to SharePoint Send for Review Link to SharePoint When sending a document for review and selecting to link the document to SharePoint, the left pane of the Workshare SharePoint Browser dialog is empty. 16

17 5460 Send for Review Link to SharePoint When sending a document for review and selecting to link the document to SharePoint, the querying to SharePoint progress bar is still displayed in the background even after the Workshare SharePoint Browser dialog is displayed ABBYY OCR The 'SolidPDFUseOCR' Registry option is not working as expected while comparing image-based PDF documents PDF Combine Advanced Cleaning When using the PDF Combine functionality and selecting the PDF Security option and then the Advanced Cleaning Options option, a new Back button is displayed that is non-functional Citrix Professional Enable User Workshare functionality is NOT restored in Excel documents after running the "CitrixProfessionalEnableUser" Registry key. Workshare functionality is restored in Word and PowerPoint documents PDF Combine Advanced Cleaning The Advanced Cleaning Options button is enabled when using the PDF Combine functionality without selecting any document in the Combine Files dialog Convert to PDF Create and View The Create and View button is always enabled even when no radio button is selected Workshare Configuration Manager - WSO File The When sending an with attachments show parameter setting does not get saved when saving the configuration as a WSO (Workshare Options) file and reloading into the Workshare Configuration Manager Workshare Compare - Classic View In Classic View of Workshare Compare the option is spelled incorrectly Content Risk - Encrypted Excel Files In Office 2003 environments (with 2007 Compatibility Pack), an error is displayed when selecting Content Risk for an encrypted XLSX file Sending Redline Documents A user is able to send a Redline document as a PDF file when the Allow users to change attachment format parameter is NOT selected and the Default attachment format parameter is set to WDF Convert to PDF SharePoint The file name is not populated by default when converting server documents to PDF SharePoint Unicode Documents When comparing server documents, the name of Unicode documents is not shown correctly in the title of the Compare window. 17

18 5523 ing PDFs - Outlook 2010 The Workshare ribbon with the Compare Attachment with Workshare option is not available when a PDF document is sent using the File > Attach to option PDF Combine OpenText DM When using PDF Combine with server documents selecting to Preview the combined PDF displays a "Do you want to save..." message Saving Redline Document Document Description The Include document descriptions in the Redline file name parameter in the Workshare Configuration Manager (Integrations > General category) is not working as expected for local file system documents Saving Redline Document Document Location The Include document locations in the Redline file name parameter in the Workshare Configuration Manager (Integrations > General category) is not working as expected for local file system documents Cleaning Password-Protected Documents - Outlook 2010 When is created using either File > Save & Send > Send as Attachment or right-click > Send To > Mail Recipient and attachments include Office 2007 document + Office 2003 document + password-protected document (in that order), when the is sent to external recipients, the password-protected document is not cleaned Default Password to Apply PDF Security Parameter The Default password to apply PDF security parameter in the Workshare Configuration Manager (Protection > Convert to PDF category) is being written to HKEY_CURRENT_USER in error Save After Clean A user is not prompted to save an XLS/XLSX file when closing after cleaning content risk unless headers/footers were selected and cleaned Compare - Text Only Mode The comparison is not performed when comparing a server PDF document with other documents in 'Text Only' mode Customizing Quick Access Toolbar A comparison may not perform correctly after customizing the Quick Access toolbar PDF Anywhere When printing to the Workshare PDF Publisher and selecting Concatenate on a document with markups, Word becomes unresponsive Comparing Password-Protected Documents When comparing password-protected documents, a user is prompted for passwords before the comparison is performed and visible instances of winwords are created and not closed even after entering a correct password. 18

19 5576 Compare - Quick Access Toolbar After adding the choice of rendering sets to the Quick Access Toolbar in Workshare Compare and then closing Workshare Compare, the rendering sets are not retained in the Quick Access Toolbar when Workshare Compare is relaunched Compare PDF Options The Convert to PDF and Convert to PDF and options (Home ribbon, Actions group) are also available in the standalone Compare application Saving Redline to SharePoint An error message is displayed when overwriting existing WWB/WDF/PDF files after enabling the Profile New Documents option Rendering Set Ignore Field Codes When selecting to ignore field codes in Comparison Options (Rendering Set Manager) and comparing documents with table of contents, the field codes in the TOC are still compared Convert to Track Change Document Cross References When converting a comparison to a Track Changes document, cross-reference fields are not retained Convert to Track Change Document Compatibility Mode When converting a comparison to a Track Changes document, the resulting Word document displays in Compatibility Mode Convert to Track Change Document List Numbering When converting a comparison to a Track Changes document, the list numbering is not displayed as a change Convert to Track Change Document Tables When converting a comparison to a Track Changes document, accepting/rejecting does not enable a user to shift cells, only to apply the cell contents PDF Combine Cleaning Options When using the PDF Combine functionality, the settings selected for Advanced Cleaning Options are not retained for subsequent PDF Combine operations PDF Combine Password-Protected Files The password prompt dialog is displayed for already opened password-protected Word/Excel documents when clicking Preview/Create PDF buttons in the Combine Files dialog Send for Review A user is not prompted to save a document when closing, if the document is edited after sending for review Adding Server Users are able to add Interwoven server details in the Workshare Configuration Manager Administrator Mode Amyuni 450 Update The contents of the original PDF are not concatenated accurately after updating Amyuni Driver. 19

20 5676 Rendering Sets Rendering set options are not retained after applying and re-launching the Rendering Set Manager Convert to Track Change Document Text Error An error message 'Failed to run Act on Changes..' is displayed when selecting to Convert to Track Changes after saving the comparison as a PDF file Use Custom Properties to Tag Messages Parameter The Use custom properties to tag messages parameter in the Workshare Configuration Manager (Review > Administration category) is not working as expected Closing Comparisons When the File > Close option in Workshare Compare has been disabled (Enable Close parameter), when using the Exit button (in the File menu), the comparison is closed without prompting to save Security When the When sending an with attachments show parameter in the Workshare Configuration Manager (Protection > Administration category) is set to display the Security dialog, Outlook may crash when a user tries to close an message while the Workshare Protect Progress bar is in progress ing Comparison Documents After comparing PDF and TXT files and saving the Redline document as a WDF file, ing the WDF file as a comparison document to an external recipient and including the original and modified documents, the recipient will be unable to open the original and modified documents (they are corrupted) although the recipient can open the WDF file Text Only Mode After comparing any two supported documents in text only mode and then saving the comparison as a WDF file, when a user relaunches the saved comparison and changes the Comparison Mode from Text Only to Standard, the comparison is still shown in text only mode Enable Send for Review Parameter The Enable Send For Review parameter in the Workshare Configuration Manager (General > User Interface category) is not working as expected Edit Rendering Set Workshare Compare may crash when applying changes made after selecting to edit the Rendering set Importing Responses When importing responses and selecting Compare Documents in the Modified Copy dialog, if the user selects to edit the Redline after switching to Text Only Comparison Mode, the Modified Response page is not displayed in the Workshare Panel as it should be Comparison Mode Windows 7 Settings selected in the Workshare Compare main window are retained when opening subsequent comparisons except for the Comparison Mode. 20

21 5714 Convert to Track Change Document After comparing two server documents and selecting Convert to Track Change document, the comparison is opened in Word with the changes shown as track changes. However, if in Workshare Compare, Convert to Track Change document is selected again, an error is displayed Different Error Messages Different error messages are shown when sending a document using Send for Review and using Send to recipient. Change Requests Addressed The following Change Requests have been addressed in Workshare Professional 7 FP1 (Build ). Please note that some of these issues were specific to customer environments. For more information, please contact Customer Support. CR Number Description Page range column is not updated accordingly when selecting a page range when using the PDF Combine functionality Random loss of attachments when sending s Page range selection not honored when existing PDF in FileSite is added to new PDF using PDF Combine Uitlijn Word add-in slows down with Workshare LightSpeed clean policy doesn't trigger for s sent to internal users Redline statistics placed on first page if 'Allow Users to Override' is disabled Comparing documents with specific field codes results in Redlines being poorly displayed when saved to.doc,.docx and.rtf formats. X header is incorrectly added to an when selecting Yes on Error processing dialog Workshare Configuration Manager (WCM) will not open successfully Ability to rename or remove the default Protect policy profile Cleaning document of reviewers enables Word "Remove personal information from file properties on save" option. Documents containing tabs instead of first line indents cause Redlines to be incorrectly rendered Outlook crashes when processing certain PDFs with Protect Review report displaying misaligned and overlapping text After deploying policy settings via the Registry, Outlook must be restarted. 21

22 CR Number Description Unable to perform request: Unexpected exception using the Workshare Ribbon Incorrect font is displayed when editing or saving a Redline Workshare Outlook add-in is preventing Quest Archive Manager from archiving s Lotus Notes s processed by Protect unreadable on clients Ability to warn users when there is a discrepancy between the MAPI & DOM attachment tables Document numbering incorrectly displayed after comparison The option 'Append document IDs to the Redline filename' replaces the file name instead of appending Request ability to disable and lock down Change Summary Error Code - 30 saving redline as PDF SEMA file is not attached to sent and cleaned with Cryptzone Failed to load tree... error message is displayed when selected 'By section' or 'By Status from Manage Changes page of Workshare Panel Running the Workshare Configuration Assistant disables Outlook integration Clean before PDF option not functioning correctly Ability to configure save as DMS version option through WCM user interface Ability to remove the file names from the Input part of Redline statistics Show Hidden Text' no longer available in Rendering Set Manager Tooltip showing Redline document names missing in Compare Office 2003 specific - "Home" and "Back" buttons are disabled for different options in Workshare Panel "Skip Cleaning" option is not applied to PDF attachments Ability to save comparison as Track Changes document "Remove Comments" and "Remove Track Changes" disabled when ing with LightSpeed on and Protect Profile dialog off Ability to add.msg files using "Combine Files in Workshare" Ability to retain all document elements (e.g. Field Codes, Cross References, Attached Templates) when comparing Ability to force lock the "Hide Options I cannot change" option Request that 'PDF Security Options' to be applied in the Advanced Security Options dialog. 22

23 CR Number Description 5135 Missing spaces between words of Convert to PDF dialog Embedded s that have previously been used via Alert and Compare cannot be opened from Sent items folder. PDFs created by Workshare seem to get Security Password added when you add any type of PDF security other than a password. "The file appears to be corrupted" error displayed when using Open in Word with Workshare simultaneously. Numbering is incorrect when comparing attached documents and saving the Redline as a DOCX document. Skip Cleaning' option is disabled on Advanced Security Options dialog for PDF Clean and LightSpeed clean Documents of a certain file name length fail to compare in Standard mode Request that the ability to change document format when sending a Redline be made obvious. Unable to modify comments via Reviewing Pane when Workshare add-in is present. Could not complete the operation because the service provider does not support it when sending to a hidden distribution list stored in the user's.nk2 file. Documents that contain special symbol in name are not listed under 'Compare attachments with Workshare' option Function cannot be performed because the object has been deleted Load Defaults' is not working as expected when options in WCM are locked Saving ADM file over itself from WCM appends options All risk elements are not removed even though Advanced Cleaning is enabled if we select Combine PDF from Workshare ribbon. Unable to Reply to All to s with multiple recipients after applying Fast Track dlls. Detect Changes to Images' and 'Ignore Case Changes and Ignore Text Boxes' options in Rendering set are not working when compared with in word. When the 2 attached documents are compared table rendering is inaccurate in the saved Redline Options are not being un-deployed by clicking on the deployment icon ADM template for Workshare in the Group Policy Management Console does not create the setting "IgnoredUserOverrides" for all sub categories within the WCM. ADM settings saved as registry target 'HKCU' with '32 bit Workshare on 64 bit OS' are not retained in x64 environments in user mode of WCM Ability to save Redline as Word 2010 Document (*.docx). 23

24 CR Number Description Alert and Compare policy and tagging added when using Default profile with Alert and Compare off. Catastrophic failure 0x8000FFFF (E_UNEXPECTED) when sending with signature image Unable to browse to sites within Virtual Directories in SharePoint Saving custom paths to REG file via WCM not functioning correctly Ability to display progress bar when opening PDF in Word Ability to display progress bar when saving files/redlines as PDF or opening PDF in Word Ignore Tables' option in Rendering set is not working when compared with in word Instance options are being saved to the deployment script regardless of the deployment icon state Admin only options are present in IgnoredUserOverrides folder When upgrading from previous releases certain configuration options are not being upgraded. Error 'Unable to Open Document' when right-clicking.txt file and selecting Convert to PDF. "Discard Changes" confirmation dialog is shown when closing WCM even though no changes were made WCA Help gives reference to ini files Failed to open a stream on a file - OnWriteComplete error Password encrypted zip file with a.ppt,.pptx,.docx,.doc,.xls,.xlsx when sending Protect keeps prompting for the password Protect hangs sending certain ZIP files Returning a review document using 'Reply To All' only includes originating sender Workshare Configuration Manager hover tooltip "Default Value" does not reflect out of the box Default Value Table cell moves showing as inserted/deleted rather than moves Different error messages are being displayed when clicking SFR/Manage Changes from Workshare Ribbon and from Workshare Pane. Error message popped up by clicking on Manage Changes option after comparing server documents. Ability to automatically populate Modified Document field when comparing Interwoven versions. Compare crashes when printing Original/Modified documents when using Redline only view. 24

25 CR Number Description 5226 Compositor changes for supporting new Review module for compare service and catalyst Unable to save Redline to WorkSite as application type incorrectly populated Split Word format to 'doc and docx' for 'Default attachment format' when ing Redline Issues related to Registry options migration after upgrading to 7.0 builds Image based PDF comparison option is displayed based upon Document Selection screen selections WCM Crash is observed while loading a.wso file Prompt users to view/find Saved redline PDF PDF saved to LFS on selecting PDF option is deleted when related Word/PowerPoint/Excel document is closed Ability to set default Redline name to include a prefix. Contact Info For feedback on Workshare products, including ideas for new features and improvements, please contact us on: feedback@workshare.com. For more information, please contact Workshare: sales@workshare.com Workshare Ltd. 20 Fashion Street London E1 6PX UK Workshare Inc. 208 Utah Street, Suite 350 San Francisco CA USA Workshare Ltd. Level 56, MLC Centre Martin Place Sydney 2000 Australia 25

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