Review Response: [PPC for IN011/14 NSW-ACT Procedures audit related updates and other minor amendments]

Transcription

1 Review Response: [PPC for IN011/14 NSW-ACT Procedures audit related updates and other minor amendments] Review comments submitted by: AG Date: 15/07/2014 Contact Person: Justin uu 1 B Table of Contents Update table of contents to reflect s ie. EWON Agree Review comments submitted by: umo Energy Date: 24/7/14 Contact Person: Mark Riley 1 = ow: - Not critical. Issues / Comments are minor. They add clarity to the document. No major concern if not included in any further revisions M = Medium: - Important. Strong case that issue / comments should be consider and an update to the document is desirable, but not critical. H = High Critical. The issue / comments are fundamental and failure to make necessary s has the potential to impact consensus. 1

2 33.15 (2) umo has no objections to the proposed 1.3 Definitions 6.8 Assessment 28.3 Notification umo has no objections to the proposed umo has no objections to the proposed umo has no objections to the proposed 2

3 ost Customer Procedure Page 3 Para 3 (the Department) Agree Page 3 Para 4 the Department Agree Page 5 and on Many instances - consistency of order of parties If the document is predomionantly for EWON put them first, if for retailers, put them first Also inconsistent use of retailer, gas retailer, NSW and ACT gas retailer through document. For consistency, only one phrase should be used. Retailers/EWON or EWON / Retailers Agree Page 10 Sep 3, (a)1 typo - querying Agree 3

4 Review comments submitted by: Jemena Date: 05/08/2014 Contact Person: Mesh Weerackoon A Heading in clause 1.9 refers to Rules Administrator. Replace with AEMO Agree. As this is a typographical error left over from RMP version 12, this can be amended. A Heading in clause 24.1 refers to Rules Administrator. Replace with AEMO Agree. As this is a typographical error left over from RMP version 12, this can be amended. A Clause 3.2(1) does not make sense. Please review/ amend/ delete. 3.2(1) AEMO will notify all existing users, network operators and accredited meter data agents. Agree this clause can be deleted. This clause was inadvertently left in the RMPs version 12 when AEMO standardised various terms (Rules Administrator, Data Estimation Entity, Registry Operator etc.) to AEMO. The original wording 4

5 of this clause in RMP version 11 is noted below, which was meant for the Rules Administrator to notify the Registry Operator. As AEMO operates in both of these capacities, there is no requirement to retain this clause. 3.2 (1) The Rules administrator will notify the registry operator of all existing users, network operators and accredited meter data agents. 5

6 Review comments submitted by: EWON Date: 18/07/2014 Contact Person: Clare Petre B B In the Summary of Stakeholder Feedback on page 4 at point 1 it refers to Retailers/EWON. Elsewhere in the report it refers to EWON/retailers. We agree with the paper that most lost gas customers will contact a gas retailer in the first instance rather than EWON. For this reason we suggest that the consistent reference throughout the paper be to Retailers/EWON rather than the other way around. Step 5 in the protocol is Gas retailer/ewon contacts AEMO/Disposes of Customer details. 5(a) 2 would require that EWON agrees to permanently delete from its records all of the gas customer s personal information within 7 business days of its notification to AEMO. EWON retains customer information in line Agree AEMO contends that it is not the subject matter expert in Privacy aw provisions. As such the wording of the protocol steps 1 and 5 have been updated to reflect participant s obligations 6

7 with its operational requirements and retention and disposal policy for 7 years. EWON notes that the Privacy Commissioner has previously advised that customer implicit consent is deemed to have been provided when they contact EWON. towards the applicable Privacy aws. 7