Business Process and Procedures Workstream
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1 National Smart Metering Program Business Process and Procedures Workstream Load Mgt CLC/R process Version Number: Version 0.3 Status: Draft Author: P Egger Date Published: 23 July 2010 File Name: 04_bppwg rrp load mgt clc_r stakeholder feedback register v03.docx Deleted: 2 Deleted: 05
2 Version History: Version Date Description of change Amended by v June 2010 Initial version of template P Egger V July 2010 Updated with contributions from. P Egger V July 2010 Updated from outcomes of workshop#15 P Egger Instructions: 1. Secretariat to include date of response and version of RRP (or other document) in which the alteration has been made, if applicable. 2. Generally, there are 11 companies represented at WG workshops, viz: AGL, Origin, TRUenergy, CPPCA,, Jemena, EA, IE, CE, Ergon, AEMO. (a) The suggestion needs to be supported by <<6 >> or more companies for the suggestion to be implemented by PE. (b) WG member support is to be registered through the Stakeholder Feedback facility (that is a count of 6 or more means that the suggestion will be implemented). (c) A WG member may request discussion of any suggestion at a workshop. (d) Working Group members in a workshop forum may determine whether or not a suggestion is implemented without the need for formal registration of individual support through the Stakeholder Feedback facility. Table Notes: Stakeholder support (in accordance with Instruction (2) above) will be recorded in the Register in this column. (2) The following priority codes will be used in this column: (a) Closed means no other action will be taken on this suggestion by the Secretariat. WG members may query the action taken by the Secretariat in subsequent Stakeholder Feedback comments (b) Open means that this matter requires further information before a decision can be made on the issue and/or suggestion and before the RRP can be altered. (c) Wkshp means that the suggestion & Secretariat response will be scheduled for discussion at a workshop. (d) Soln means that this comment will be transferred to the Options Paper step. (e) No entry (blank) means that the suggestion requires a critical mass of support from other stakeholders to guide Secretariat response. Legend: Grey highlighted table rows provide an easy assessment of which matters do not require any additional attention for this RRP. File name: 04_bppwg rrp load mgt clc_r stakeholder feedback register v03.docx Page 2 of 10
3 Feedback Table: A.0 General 1.0 RRP No: 2.0 Long Title: 3.0 Short Title: 4.0 s: 5.0 Objective: 6.0 Scope: 7.0 SMI Functions: 8.0 Roles: 9.0 SMI visual context: 10.0 Limitations with existing NEM Procedures: 11.0 Role Functionality Tables: 12.0 Role Related Principles: SP AusNet would like to modify the suggested principles incorporated into the document. (c) suggests: Where DNSPs offer load management services to the market via Network Tariffs, the DNSP will perform load management services based on: the customers agreed premise WGL, v03 05/07/10: Suggested wording transferred to 15 Role Related Principles in the RRP for Load Mgt CLC/R. File name: 04_bppwg rrp load mgt clc_r stakeholder feedback register v03.docx Page 3 of 10
4 metering and load management equipment; the allowable range of settings applicable to the Network Tariff; and the service request provided by a Retailer; noting DNSPs can use Under Frequency Load Shedding and Override irrespective of which Network Tariff is applied, The AER approves all network tariffs available to DNSPs in accordance with the NEL that requires cost reflectivity; proper price signals will encourage customers to make the appropriate decisions with respect to their energy use; Network tariffs are developed in consultation with AER; DNSPs cannot form Network Tariffs in consultation with individual Retailers, rather Retailers should liaise with the AER; Retailers can request a change in Network Tariff where it is linked to physical changes in the connection point configuration, i.e. demand management or embedded generation; and Smart Meters will introduce remotely configurable demand management, so the industry will have more network tariff changes and require flexible File name: 04_bppwg rrp load mgt clc_r stakeholder feedback register v03.docx Page 4 of 10
5 13.0 NEM business process flowchart: 14.0 Current FRMP unique needs: General 15.0 CSP unique needs: 16.0 MDP unique needs: 17.0 Responsible Person unique needs: 18.0 DNSP unique needs: 19.0 Customer unique needs: 20.0 AEMO unique needs: 21.0 NSMP Requirements: 22.0 Infrastructure network tariff arrangements to cater for remote configuration changes. File name: 04_bppwg rrp load mgt clc_r stakeholder feedback register v03.docx Page 5 of 10
6 Performance Level: 23.0 Participant Service Levels: 24.0 Customer Service Standards: 25.0 Progress reporting: 26.0 Endorsement: Attachment A CP#1 Check connection point status information As party responsible of maintaining market systems the DSNP/RP/CSP considers that only selected inbound content is relevant to the process. Items incorporated off the power point presentation: Information to describe whether ARM functionality is being used NMI status Metering installation classification and Meter type (SM, AMI or other) Requestor needs information to determine whether there is an expectation that the supply contactor will be operated remotely or locally Items not incorporated off the power point presentation: File name: 04_bppwg rrp load mgt clc_r stakeholder feedback register v03.docx Page 6 of 10
7 CP#1 Check connection point status information CP#2 Request supplementary information CP#2 Request Process advice The intention of request supplementary information is not to verify the Address and Name & Address of customer Process advice Meter attributes: Meter configuration details not relevant to supply contactor process, it may be relevant to another process Meter attributes: Energy measurement channels that have been configured not relevant to supply contactor process, it may be relevant to another process Meter attributes: Customer Service function settings not relevant to supply contactor process, it may be relevant to another process Meter contactor status not relevant to a Market System Fuse status not relevant to a Market System The Service level will be at least as robust as the Service Levels for CP#12. Remove Address and Name & address of customer The Service level will be at least as robust as the Service Levels for CP#12. File name: 04_bppwg rrp load mgt clc_r stakeholder feedback register v03.docx Page 7 of 10
8 supplementary information CP#3 Request supplementary information CP#4 Send Deen service request CP#4 Send Deen service request As party responsible for responding considers that only selected content is relevant to the process. Not before and not after time is not for the requester to specify, rather they are constraints imposed by the jurisdictional regulator and by the DNSP/CSP in accordance with a Energy Safety Management Scheme. The following items should be added to the content section Items incorporated off the power point presentation: Information to describe whether ARM functionality is being used NMI status Metering installation classification and Meter type (SM, AMI or other) Requestor needs information to determine whether there is an expectation that the supply contactor will be operated remotely or locally Meter contactor status Energisation status Method of last disconnection Remove Not before and not after time from the content section The following items should be added to the content section: Whether or not the De-en is for nonpayment, Move-out or transfer to another FRMP. File name: 04_bppwg rrp load mgt clc_r stakeholder feedback register v03.docx Page 8 of 10
9 CP#5 Send planned schedule CP#6 Notify SMI failure CP#8 Smart Meter operation CP#9 Manual De-en of the SC CP#10 Send notification to collect metering data Attachment C Responding with an expected time of De-en is only appropriate if the minimum Service Levels are high enough for near real time responses otherwise a system generated response would be more appropriate Time range in which De-en service was attempted is not relevant. The SMI could have been attempted multiple times. Providing the QOS log is overly prescriptive of a solution, an event log change could trigger a command response CSP/DNSP/RP needs to inform the field service personnel if there is a hazard on site for a De-En The De-en process should not link to the meter read process. When a type 1-4 meter is de-energised a read is provided separately on the next day Any safety information from customer relevant to local de-en. Content is dependent on the minimum Service Levels Time range in which De-en service was attempted should be removed Remove QOS Event Log Add content Any safety information from customer relevant to local de-en Remove CP#10 File name: 04_bppwg rrp load mgt clc_r stakeholder feedback register v03.docx Page 9 of 10
10 File name: 04_bppwg rrp load mgt clc_r stakeholder feedback register v03.docx Page 10 of 10
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