User Guide for Cisco Video Portal 5.1

Transcription

1 March 19, 2009 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA USA Tel: NETS (6387) Fax: Text Part Number:

2 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB s public domain version of the UNIX operating system. All rights reserved. Copyright 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CCDE, CCSI, CCENT, Cisco Eos, Cisco HealthPresence, the Cisco logo, Cisco Lumin, Cisco Nexus, Cisco Nurse Connect, Cisco Stackpower, Cisco StadiumVision, Cisco TelePresence, Cisco WebEx, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn and Cisco Store are service marks; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iphone, iquick Study, IronPort, the IronPort logo, LightStream, Linksys, MediaTone, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0903R) Cisco Systems, Inc. All rights reserved.

3 CONTENTS Preface v Introduction v Audience v Document Conventions v Related Documentation vi Obtaining Documentation and Submitting a Service Request i-vi CHAPTER 1 Introduction 1-1 Overview 1-1 Software Requirements 1-2 Logging In 1-2 CHAPTER 2 Overview 2-1 About the User Interface 2-1 How Information Is Organized in the Video Portal 2-3 CHAPTER 3 Watching Videos 3-1 Working with Playlists 3-1 About the Featured Playlist Area 3-2 Watching Videos in the Featured Playlist 3-3 Watching Videos in Your Personal Playlist 3-3 Adding Videos to Your Personal Playlist 3-3 Removing Videos from Your Personal Playlist 3-4 Working with the Program Guide 3-4 About the Program Guide Area 3-5 Using the Program Guide 3-6 Searching for a Video 3-6 About the Search Area 3-6 Using the Search Feature 3-7 CHAPTER 4 Using Video Controls 4-1 Starting a Video 4-1 Using the Basic Controls 4-1 iii

4 Contents Using the Advanced Controls 4-3 Obtaining Supplemental Information for a Video 4-3 About Supplemental Information 4-4 Viewing Supplemental Information 4-4 CHAPTER 5 Watching Live Events 5-1 Viewing a List of Upcoming Events 5-1 Knowing Which Events Will Be Live Events 5-2 Requirements for Watching Live Events 5-2 Lifecycle of Live Video 5-3 Sometime Prior to the Event 5-3 During the Live Event 5-4 After the Event 5-5 Searching for Live Events By Keyword 5-6 Asking Questions During Live Events 5-6 Viewing Presenter Slides 5-7 iv

5 Preface Revised: March 19, 2009, This preface describes the objectives and organization of this document and explains how to find additional information about related products and services. It includes the following sections: Introduction, page v Audience, page v Document Conventions, page v Related Documentation, page vi Obtaining Documentation and Submitting a Service Request, page vi Introduction Cisco Video Portal shows videos and related materials that are important in your organization. This guide teaches you how to work with your Video Portal. Audience This guide is for nontechnical users of Video Portal software. This guide is not meant for system or network administrators who install, configure, or troubleshoot the product. Document Conventions This document uses the following conventions for instructions and information: Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual. Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. v

6 Obtaining Documentation and Submitting a Service Request Preface Convention boldface font Description Commands, keywords, menu items, and buttons appear in boldface. italic font Command input for which you supply the values appear in italics. [ ] Optional keywords and default responses to system prompts appear within square brackets. {x x x} A choice of keywords (represented by x) appears in braces separated by vertical bars. You must select one. string A nonquoted set of characters. Do not use quotation marks around the string or the string will include the quotation marks. ^ or Ctrl Represent the key labeled Control. For example, when you read ^D or Ctrl-D, you should hold down the Control key while you press the D key. screen font Examples of information displayed on the screen. boldface screen font italic screen font Option > Option Information that you must enter is in boldface screen font. Information for which you supply the values is in italic screen font. Options in a menu path that you must choose. Related Documentation For a list of all Cisco DMS product documentation, see the Guide to Documentation for the Cisco Digital Media System at the following URL: Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: Subscribe to the What s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0. vi

7 CHAPTER 1 Introduction Revised: March 19, 2009, This chapter includes the following sections: Overview, page 1-1 Software Requirements, page 1-2 Logging In, page 1-2 Overview Cisco Video Portal works with established standards, operating systems, and web browsers to showcase the videos that your organization considers most important. You can browse videos conveniently and quickly, search for videos that interest you, and view other types of content interactively. Video Portal features are designed to provide the following benefits: Program Guide Browse videos by category or title. Search Find videos by entering keywords. Customizable Playlists Build private playlists for your personal use, or use the public playlists that authors share. Supplemental Content Learn more about any video to which an author has attached related materials for your use, such as downloadable files, hyperlinks, and supplemental video. Advanced Controls Choose the viewing experience that works best for you, selecting among options such as full-screen mode. Experiment with the controls to learn what you prefer. Anytime Previews At the same time that you watch a video, simultaneously watch thumbnail previews and read descriptions for other videos. If you want to play one of those videos instead of the one that you have been watching, just click its Play Video button. Ask Questions Send your questions directly to presenters during live video events. 1-1

8 Software Requirements Chapter 1 Introduction Software Requirements Table 1-1 lists the requirements to use this Video Portal release. Table 1-1 Requirements to Use Cisco Video Portal 5.1 Component Requirement Browser Windows Firefox 1.5 or 2.x recommended Internet Explorer 6.0 or later recommended Mozilla 1.8 or later recommended Linux or UNIX Support for Flash VoD files only on the following browsers: Firefox 1.0 minimum or Firefox 1.5 or 2.x recommended Mozilla 1.0 minimum or Mozilla 1.8 or later recommended Adobe Flash plug-in Windows Media plug-in QuickTime plug-in Cisco Digital Media Manager Live Event Module 1.0 Apple Macintosh Support for Flash and QuickTime VoD files on the following browsers: Firefox 1.5 or 2.x recommended Safari 2.0 minimum or later recommended Adobe Flash 8 plug-in or later recommended Windows Media 9 or later required if Windows Media content is offered QuickTime Player 7.1 or later recommended Windows Internet Explorer 6 or later recommended Apple Macintosh VMWare Fusion or later Windows XP or Vista Internet Explorer 6 or later recommended Minimum supported resolution 1024 x 768 Logging In Depending on how your administrators have configured the system, a login prompt that is similar to Figure 1-1 may display. If so, your administrators will tell you what username and password to use. 1-2

9 Chapter 1 Introduction Logging In Figure 1-1 Video Portal Login If you can access Video Portal only to watch content, you cannot change your login credentials. Contact your system administrators to change your password. Note Because content managers can set access controls for videos, be aware that your login credentials affect whether you have permission to view a video. 1-3

10 Logging In Chapter 1 Introduction 1-4

11 CHAPTER 2 Overview Revised: March 19, 2009, This chapter will help you understand the organization, terminology, and layout of your Video Portal. It includes the following sections: About the User Interface, page 2-1 How Information Is Organized in the Video Portal, page 2-3 About the User Interface The user interface on the Video Portal is interactive in many ways. Figure 2-1 and Figure 2-2 provide information about the areas that you see. Figure 2-1 Video Portal User Interface Displaying Video Playback 2-1

12 About the User Interface Chapter 2 Overview Figure 2-2 Video Portal User Interface Displaying Supplemental Information for a Video Table 2-1 User Interface Reference 1 Navigation Area The right side of your Video Portal is the navigation area. You can use the features here to organize, search, and play videos easily. To learn more, see Chapter 3, Watching Videos. 2 Interface Links You might see web links under the navigation area. The administrator for your Video Portal can configure up to three links, which you can click to open in a new browser window. 3 Ticker Messages If the administrator for your Video Portal has configured it to show messages to you inside a ticker, the messages scroll across the bottom edge of your Video Portal. 4 Advanced Video Controls When you move your mouse into the Video Options area under the basic video playback controls while a video is playing, a set of advanced video controls display. For more information, see the Using the Advanced Controls section on page Basic Video Playback Controls Located directly under the video playback area, basic controls help you to control video playback. For more information, see the Using the Basic Controls section on page

13 Chapter 2 Overview How Information Is Organized in the Video Portal Table 2-1 User Interface Reference (continued) 6 Video Playback Area Videos play on the left in the video playback area. If you click the Video Info link above a video while it is playing, the video pauses, and you supplemental information that your Video Portal administrator configured it to include. Supplemental Information Area Click the Video Info link above the video playback area to see other types of material that are related to the active video. Possibilities include a detailed description of the video, files that you can download, videos that you can watch, and web links that you can click. If the active video is of continuing interest to you, the features in this area can also help you to add the active video to your playlist. To resume playback, click the Hide Info link. For more information, see the Obtaining Supplemental Information for a Video section on page 4-3. Interstitial Area When you are not watching a video, your Video Portal might show interstitials to you. An interstitial is an animation or a static image that you see on the left side of your Video Portal when no video is playing. The purpose of an interstitial is to let you know about the videos that are available for you to watch. Interstitials show you the video title, an image, and a short description of the video. When you see an interstitial, you can press the Play Video button to watch the video, or you can add or remove the video from your playlist. For more information, see the Working with Playlists section on page 3-1. When more than one interstitial is shown to you, they follow a timed sequence that an administrator configured for your Video Portal. In this case, you can use the Previous and Next buttons respectively to move back and forth through the sequence. When you play a video, the interstitial area becomes the video playback area or the supplemental information area if you click the Video Info link. For more information, see the Obtaining Supplemental Information for a Video section on page Preview Panel After you click a video title in the navigation area, this panel open under the navigation area to display information about, and sometimes a preview of, the video that you selected. This panel contains buttons to play the selected video, add it to your playlist, or remove it from your playlist. For more information, see the Working with Playlists section on page Closed Captioning Area The closed captioning (CC) icon displays under the video playback area if closed caption text is embedded in the Windows Media stream. Clicking the icon opens the Closed Captioning area. For more information, see the Using the Basic Controls section on page 4-1. How Information Is Organized in the Video Portal Your Video Portal uses the following hierarchy to organize media: Category A collection of programs that fall into a general classification group. Example: Training, Global, or Corporate. Program A collection of videos that share a common theme. Example: Customer Testimonials or Executive Announcements. Video Each individual video offering. Example: Q4 State-of-the-Business Address or Increasing Productivity with IPC. 2-3

14 How Information Is Organized in the Video Portal Chapter 2 Overview 2-4

15 CHAPTER 3 Watching Videos Revised: March 19, 2009, This chapter includes the following sections: Working with Playlists, page 3-1 Working with the Program Guide, page 3-4 Searching for a Video, page 3-6 Tip During periods of peak access, you may experience a slight delay before the Video Portal launches, and if the delay exceeds 10 seconds, a blank web page will display. Refresh your web browser to request access to the Video Portal again. Working with Playlists Playlists are collections of videos that you can watch one at a time or together in sequence. There are two playlist types: Featured Playlist tab Content managers for your Video Portal choose which videos to include in the featured playlist. Personal Playlist tab You choose which videos to include in your personal playlist. This section includes the following topics: About the Featured Playlist Area, page 3-2 Watching Videos in the Featured Playlist, page 3-3 Watching Videos in Your Personal Playlist, page 3-3 Adding Videos to Your Personal Playlist, page 3-3 Removing Videos from Your Personal Playlist, page

16 Working with Playlists Chapter 3 Watching Videos About the Featured Playlist Area Figure 3-1 provides information about what you see in the Playlist Area. Figure 3-1 Playlist Navigation Area 1 Video Info link 5 Preview panel 2 Playlists tab 6 Add to My Playlist or Remove from My Playlist button 3 Featured Playlist tab 7 Play Video button 4 My Playlist tab 8 Interstitial or video playback area 3-2

17 Chapter 3 Watching Videos Working with Playlists Watching Videos in the Featured Playlist To select and watch videos in the featured playlist, complete the following steps, as needed: To... See the list of featured videos Watch a video Do This Click Playlists, and then click Featured Playlist. Do either of the following: Double-click a video title in the list. Click a video title one time in the list, and when the preview panel expands under the navigation area, click Play Video. Watching Videos in Your Personal Playlist To select and watch videos in your personal playlist, complete the following steps, as needed: To... See your personal list of videos Watch a video Do This Click Playlists, and then click My Playlist. Note If you have not added any videos to your playlist, it will be empty. Otherwise, the videos are sorted in chronological order, according to when you added them. Do either of the following: Double-click a video title in the list. Click a video title one time in the list, and when the preview panel expands under the navigation area, click Play Video. Adding Videos to Your Personal Playlist To add videos to your personal playlist, complete the following steps, as needed: To... Do This Add a video that you are playing 1. Click Video Info. 2. In the video overview, click Add to My Playlist. 3. Click OK, or click Cancel. 3-3

18 Working with the Program Guide Chapter 3 Watching Videos To... Add a video that an interstitial is displaying Add a video that displays in one of the following areas: A featured playlist The video selection list in a program guide A list of results under the Search tab Do This 1. Click the Add to My Playlist button under the interstitial. 2. Click OK, or click Cancel. 1. Click the title of a video. 2. Under the preview panel, click Add to My Playlist. 3. Click OK, or click Cancel. Removing Videos from Your Personal Playlist To remove videos that you added to your personal playlist, complete the following steps, as needed: To... Do This Remove a video that you are playing 1. Click Video Info. Remove a video that an interstitial is displaying Remove a video that displays in one of the following areas: A featured playlist The video selection list in a program guide A list of results under the Search tab 2. In the video overview, click Remove from My Playlist. 3. Click OK, or click Cancel. 1. Click the Remove from My Playlist button under the interstitial. 2. Click OK, or click Cancel. 1. Click the title of a video. 2. Under the preview panel, click Remove from My Playlist. 3. Click OK, or click Cancel. Working with the Program Guide This section includes the following topics: About the Program Guide Area, page 3-5 Using the Program Guide, page

19 Chapter 3 Watching Videos Working with the Program Guide About the Program Guide Area Figure 3-2 provides information about what you see in the Program Guide area. Figure 3-2 Program Guide Area 1 Program Guide tab 5 Video list 2 Preview panel 6 Program list 3 Add to My Playlist or Remove from My 7 Category list Playlist button 4 Play Video button 3-5

20 Searching for a Video Chapter 3 Watching Videos Using the Program Guide The program guide helps you to pinpoint the videos that interest you most. You start in a broad category, narrow your selection to a program, and then select the video to watch. Step 1 Step 2 Step 3 Step 4 Step 5 Click the Program Guide tab, and then click Select a Category. The category menu expands to show the complete list of available categories. Click a category in the list to see the complete list of programs that it contains. Click Select a Program. The selection area expands to show the complete list of programs in the category you selected. Click a program in the list to see the complete list of videos that it contains. To watch a video, do either of the following: Double-click a video title in the list. Click a video title one time in the list, and when the preview panel expands under the navigation area, click Play Video. Searching for a Video This section includes the following topics: About the Search Area, page 3-6 Using the Search Feature, page 3-7 About the Search Area Figure 3-3 provides information about what you see in the Search area. 3-6

21 Chapter 3 Watching Videos Searching for a Video Figure 3-3 Search Area 1 Search tab 4 Preview panel 2 Magnifying glass icon 5 Add to My Playlist or Remove from My Playlist button 3 Search results area 6 Play Video button Using the Search Feature Keyword-based searches are an efficient way to find videos on your Video Portal. Before You Begin To return any useful matches, the keywords that you enter must be the same ones that your Video Portal administrators and content managers used to describe a video and be in English. You cannot search for videos that include non-english characters in titles and descriptions. Content managers can set access controls for videos. If you do not have permission to see a video, that video will not display in your search results. 3-7

22 Searching for a Video Chapter 3 Watching Videos Step 1 Step 2 Step 3 Step 4 Click the Search tab. Enter one or more keywords in the field. Click the magnifying glass icon, or press Enter. A list of matching videos appears as a list under the keyword field. To watch a video, do either of the following: Double-click a video title in the list. Click a video title one time in the list, and when the preview panel expands under the navigation area, click Play Video. 3-8

23 CHAPTER 4 Using Video Controls Revised: March 19, 2009, This chapter explains how to control video playback and how to work with supplemental information for videos. It includes the following sections: Starting a Video, page 4-1 Using the Basic Controls, page 4-1 Using the Advanced Controls, page 4-3 Obtaining Supplemental Information for a Video, page 4-3 Starting a Video There are several different ways to start playback for a video. To... Do This Start a video in the navigation area Double-click a video title anywhere in the navigation area. Start a video in the preview panel 1. Click the title of the video that you want to watch in the navigation area to display the preview panel. Start a video that an interstitial is describing 2. Click Play Video. Click Play Video in the interstitial area. Using the Basic Controls When a video starts to play, basic controls, shown in Figure 4-1, become available directly under it. Note When you move your mouse near the basic controls area, the advanced controls display. For more information, see the Using the Advanced Controls section on page

24 Using the Basic Controls Chapter 4 Using Video Controls Figure 4-1 Basic Controls 1 Progress Meter and Scroll Bar Two dynamic and overlapping lines: The solid line indicates how far the playing video has advanced. This percentage is always relative to the total running time of the video that you are playing. The striped line indicates how much of the video your browser has downloaded. (After the download is completed, the fast-forward button becomes available.) Fast Forward Clicking and dragging the scroll bar to the right will move the video playback forward. Rewind Clicking and dragging the scroll bar to the left will move the video playback backward. 2 Play/Pause button A toggle that alternates between two states when you click it: Play starts playback of a video and resumes the playback of a video that you have paused. Click Pause to pause the currently playing video. 3 Volume scroll bar A mute switch and audio volume slider that you use to control the audio volume level. 4 Closed Captioning area You can click the closed captioning (CC) icon to display or hide the closed caption text area, or you can click the X to close the text area. Click and drag the scroll bar to view text that was displayed previously. If text does not display, closed captioning was not provided for the video that you selected. 5 Run Time area A dynamic count of minutes and seconds that indicates how far the playing video has advanced. This percentage is always relative to the total running time of the video that you are playing. 4-2

25 Chapter 4 Using Video Controls Using the Advanced Controls Using the Advanced Controls When you move your mouse under the basic controls area while a video is playing, the advanced controls panel expands, shown in Figure 4-2, and its features become available to you. Figure 4-2 Advanced Controls 1 Full Screen Allows you to expand the video to occupy the entire width and height of your screen. To exit the Full Screen mode and return to viewing the video in the Video Portal, press Esc on your keyboard, or click on the Down Arrow located at the top right-hand corner of the screen. Note The Esc key is required in the Flash/Windows Media template. The Flash Only template will contain the Down Arrow button. Full screen mode is not supported in the Flash/QuickTime template. 2 Slide Sync Causes presentation slides to resume playback in a small window to the right of the playing video. For more information, see the Viewing Presenter Slides section on page Stop Causes playback of the active video to stop, replacing it on your screen with an interstitial. Then, until you start playback for a video, basic video playback controls and advanced video controls are not available to you. 4 Restart Restarts the currently playing video from the beginning. Obtaining Supplemental Information for a Video Videos can be accompanied by additional related content and information that is accessible once a video is invoked for playback. This section includes the following topics: About Supplemental Information, page 4-4 Viewing Supplemental Information, page

26 Obtaining Supplemental Information for a Video Chapter 4 Using Video Controls About Supplemental Information Supplemental information is organized into the following areas: Video Sharing, Overview, Downloads, and Related Info. Each subsection is described below. Video Sharing The Video Sharing area provides the direct URL of the video that viewers can send, by for example, to other Video Portal users to watch if they have permissions to access the video. Overview The Overview area is very similar to the Preview Pane. It provides general overview information about the video, the ability to add the video to My Playlist, and includes the following elements: A preview video window The duration of the video Add to/remove from My Playlist link Mail Feedback link The date the video was added to the Video Portal The video title The complete video description broken into navigable pages Downloads The Downloads area provides a list of downloadable files associated with the video. The files are broken into selectable pages. Each file lists the following information: File title File type File size A link to download Adobe Acrobat Reader is also provided. When you click on a downloadable file, your system should prompt you to either Save or Open the file, or it may launch a new browser window. Related Information The Related Information area provides both related videos and external Web links: Related Videos Related Videos are links to related video contained within the Video Portal. Selecting one of these links will open the preview pane with the corresponding video information and launch the video in the video playback area. External Web Links External Web Links are links that point to related Web sites for the currently playing video. Selecting one of these links will open the Web site in a new window. Viewing Supplemental Information You can view the supplemental information for a video only while the video is playing. Step 1 Play a Video by using one of the methods described in Starting a Video section on page 4-1. Step 2 Click on the Video Info link at the upper right corner of the video playback area. This will pause the video and display the supplemental information. 4-4

27 Chapter 4 Using Video Controls Obtaining Supplemental Information for a Video Step 3 To resume video playback, click on the Hide Info link at the upper right corner of the video playback area, or click the Play button of the basic video playback controls. 4-5

28 Obtaining Supplemental Information for a Video Chapter 4 Using Video Controls 4-6

29 CHAPTER 5 Watching Live Events Revised: March 19, 2009, This chapter provides information to help you to find and watch live events on your Video Portal, and it includes the following sections: Viewing a List of Upcoming Events, page 5-1 Knowing Which Events Will Be Live Events, page 5-2 Requirements for Watching Live Events, page 5-2 Lifecycle of Live Video, page 5-3 Searching for Live Events By Keyword, page 5-6 Asking Questions During Live Events, page 5-6 Viewing Presenter Slides, page 5-7 Viewing a List of Upcoming Events Whenever you want to know which important live events are scheduled to run soon on your Video Portal, just check its lineup at Playlist > Featured Playlist. Tip Remember that the Featured Playlist is not a complete list of every single video on your Video Portal. It describes only the videos that your organization is spotlighting. Remember that what the Featured Playlist describes is a combination of both on-demand videos and live video events. See the Knowing Which Events Will Be Live Events section on page

30 Knowing Which Events Will Be Live Events Chapter 5 Watching Live Events Knowing Which Events Will Be Live Events The Featured Playlist might describe live events, videos on demand, or a combination of both. In any case, it is simple to distinguish between the two types: Live Video Events: Description text is bold yellow. Descriptions specify a video duration. Descriptions specify a start date and time that is based on your local time zone. On-Demand Video Events: Description text varies by user interface color. Descriptions specify a video duration. Descriptions do not specify any date or time. So, whenever you see a calendar date or a start time for an event in the Featured Playlist, you can be sure that barring any unforeseen complications the described event will occur live. Requirements for Watching Live Events To watch the live video events on your Video Portal, you must use a recent version of Windows Media Player. The live video events in this release do not support any other media formats or media player software. 5-2

31 Chapter 5 Watching Live Events Lifecycle of Live Video Figure 5-1 Searching for Known Content Lifecycle of Live Video As time is an underlying element in a making a video feel live, it is important for viewers to not be confused with on-demand content from live broadcasts. There are safeguards in place for the publisher to exercise that help prompt the viewers of a live event to wait or leave, depending on the state of the event. The following sections handle the common cases when a viewer joins the video stream either too early or too late. Note the time for each of these samples is in the top right of the video portal interface. Sometime Prior to the Event, page 5-3 During the Live Event, page 5-4 After the Event, page 5-5 Sometime Prior to the Event An attendee logs into the Video Portal a bit earlier than the publicly described broadcast start date. Upon launching the video, he or she is presented with a still image announcing to the audience that this event has not yet begun, as shown in Figure 5-2. This is known as the Pre-Event Image to the publisher. Until the publisher starts the broadcast on Digital Media Manager, this image will remain on any clients viewing the video at this time. 5-3

32 Lifecycle of Live Video Chapter 5 Watching Live Events Figure 5-2 Attempting to view Live content before the scheduled time During the Live Event As with any real world event, the published start times may vary from the actual start time. In this scenario, possibly due to conference room still filling with audience members, the live stream was started a few minutes later than the scheduled time of 11:30. Figure 5-3 shows an example live stream 5-4

33 Chapter 5 Watching Live Events Lifecycle of Live Video one second into the video. The duration is not known and masked with the word LIVE. Many of the usual video controls are disabled for live video, such as rewind and fast forward. At this point forward, any new web viewers will simply jump right into the same live video without waiting. Figure 5-3 Viewing an Event While it is in Progress After the Event At the conclusion of each event, a post-event notification may be posted, as shown in Figure 5-4. This notification serves as a message to inform you that the event has just concluded and is no longer available and/or that it is currently being archived for later on demand access. Live events are automatically removed from the Video Portal one hour after its scheduled end date and time. Automatic expiration of a live event will completely remove it from Playlists, the Program Guide, and Search results. 5-5

34 Searching for Live Events By Keyword Chapter 5 Watching Live Events Figure 5-4 Viewing an Event After it has Ended Searching for Live Events By Keyword Note You cannot search for videos that include non-english characters in titles and descriptions. To search for a live event, click the Search tab, enter the required keyword in the displayed field, and then click Go. A list that describes all the videos that match your query displays. The videos returned Search descriptions for videos of every kind always specify the video duration. However, the descriptions for any live events also include a start date and time that is based on your local time zone. Therefore, when you see a calendar date or a start time for an event in the Featured Playlist, you can be sure that barring any unforeseen complications the described event will occur live. Asking Questions During Live Events If Question and Answer is enabled, you will see an Ask Question button beneath the basic controls area that you can click to submit text-based questions to live Webcast event producers and presenters. Step 1 Step 2 Click Ask question. The Ask a Question area displays. Enter text in the Question area. 5-6

35 Chapter 5 Watching Live Events Viewing Presenter Slides Step 3 Click Submit. Your question is sent to whomever is designated as the event moderator. or Click X to discard your question. Viewing Presenter Slides If the presenter has included a slide show, the slides display to the right of the video viewing area. To... Do This Open the slides in another window Click New Window. Close the presenter slide area Click X in the upper-right corner. Open the presenter slide area 1. Display the advanced control panel. 2. Click the Slide Sync icon. For more information about these controls, see the Using the Advanced Controls section on page

36 Viewing Presenter Slides Chapter 5 Watching Live Events 5-8

37 INDEX A access control 1-3, 3-7, 4-4 accessibility See closed captioning C Cisco Digital Media Manager Live Event Module requirements 1-2 See also live event closed captioning about 2-3 viewing 4-2 F Featured playlist about 3-1 watching videos 3-3 Flash plug-in 1-2 support 1-2, 4-3 full screen displaying 4-3 K keywords See search L live event about 5-3 asking questions during 5-6 automatic expiration of content 5-5 requirements to view 1-2, 5-2 searching for 5-6 login changing your password 1-3 obtaining username and password 1-2 See also access control P Personal playlist about 3-1 adding videos 3-3 removing videos 3-4 watching videos 3-3 playlists See Personal or Featured playlist presenter slides See slide sync program guide about 3-6 using 3-6 Q QuickTime plug-in 1-2 support 1-2, 4-3 OL User Guide for Cisco Video Portal 5.0 IN-1

38 Index R resolution minimum supported 1-2 S screen resolution See resolution search restrictions 3-7 using 3-7 slide sync about 4-3 viewing slides 5-7 software requirements 1-2 supplemental information about 4-4 viewing 4-4 V video controlling playback 4-1 restarting 4-3 searching for See search sharing 4-4 starting 4-1 stopping 4-3 viewing supplemental information See supplemental information W Windows Media plug-in 1-2 support 2-3, 4-3, 5-2 IN-2 User Guide for Cisco Video Portal 5.0 OL