IP Communications Required by the Cisco TelePresence Exchange System
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1 APPENDIXF IP Communications Required by the Cisco TelePresence Exchange System Added July 19, 2012 This appendix contains the following sections: Firewall and Access List Considerations, page F-1 Ports that are Used Between Cisco TelePresence Exchange System Servers, page F-2 Administration Server Ports, page F-3 Call Engine Server Ports, page F-5 Database Server Ports, page F-7 Firewall and Access List Considerations The Cisco TelePresence Exchange System is a component of the Cisco Unified Communications suite and is designed to be deployed on a converged IP network. You can use access control lists (ACLs) and firewalls to secure IP communications between the servers in the Cisco TelePresence Exchange System and other solution components. This appendix covers the specific and UDP ports that you must allow between each server component (administration, call engine and database) in the Cisco TelePresence Exchange System system and other solution components. Other solution components and resources used by the Cisco TelePresence Exchange System have their own set of security requirements and needs for IP communications with other devices. These additional requirements are not within the scope of this appendix, but must be considered if a firewall or ACL is used to further secure those devices. When you install the Cisco TelePresence Exchange System, you place the administration, call engine, and database servers in a dedicated VLAN. Do not place any firewall (transparent and/or routed) between the administration, call engine, and database servers. Doing so causes issues with multicast communications. The Cisco TelePresence Exchange System servers implement an application firewall that restricts communication to the server. The application firewall rules can be viewed by logging in to the CLI of the server and entering the utils firewall ipv4 list command. This appendix does not provide guidance on specific router, firewall, or IPS platforms or configurations you should use to secure IP communications between Cisco TelePresence Exchange System and other devices. We strongly recommend that you thoroughly test your Cisco TelePresence Exchange System components with your specific security configuration prior to deploying the configuration in a production deployment. F-1
2 Appendix F Ports that are Used Between Cisco TelePresence Exchange System Servers Note Firewalls that rely on Application Layer Inspection in order to dynamically open or close certain UDP ports may not support the specific SIP protocol implementation used by Cisco TelePresence, or may not be able to inspect the contents of the application layer protocol because it is encrypted. Ports that are Used Between Cisco TelePresence Exchange System Servers Table F-1 lists the ports used between Cisco TelePresence Exchange System servers. Caution Do not place any firewall (transparent and/or routed) between the administration, call engine, and database servers. The Cisco TelePresence Exchange System servers share a dedicated VLAN and implement an application firewall that restricts communications. Table F-1 Ports Required for Cisco TelePresence Exchange System Administration Server IP Communications ActiveMQ Administration:61616 Administration:61616 Zookeeper Tomcat Corosync UDP Database:2888, 3888 Database:9010 Database:9999, Used by all Cisco TelePresence Exchange System servers to send events via the Active MQ Event Framework. Used by all Cisco TelePresence Exchange System servers to send events via the Active MQ Event Framework. Used by Zookeeper. Used by the NodeManager WS API. Used by Corosync. F-2
3 Appendix F Administration Server Ports Administration Server Ports Table F-2 lists the ports required by the administration server. Table F-2 Ports Required for Cisco TelePresence Exchange System Administration Server IP Communications CDP N/A Database:N/A Cisco Catalyst Switch:N/A Used to advertise the existence of a server to the upstream Cisco Catalyst Ethernet Switch to which the server is attached and learn which Virtual LAN (VLAN) it should use to tag packets. CDP is a layer 2 protocol and does not use or UDP for transport. ICMP N/A Any:N/A Any:N/A ICMP may sometimes be used to determine whether a device is reachable (for example, by using an ICMP echo request/response). A device may occasionally send an ICMP unreachable to indicate that a device or port is no longer reachable. A device may send ICP time-exceeded to indicate that the Time to Live (TTL) of a packet is exceeded. NTP UDP Database:123 DNS UDP Administration: Flow-Thru Administration: Administration: Administration: Administration: Cisco Unified Communications Manager: NTP server:123 DNS server:53 Cisco TelePresence Manager:8080, 8443 Cisco TelePresence Server MSE 8710:80 Cisco TelePresence MCU MSE 8510:80 Cisco Unified Communications Manager:8443 Administration:22 Used to synchronize the hardware clock on the Cisco TelePresence Exchange System server with an NTP server. Used to resolve host names to IP addresses. Note DNS is not supported on the Cisco TelePresence Exchange System servers in release 1.1. We recommend that you keep DNS disabled on the administration, call engine, and database servers. Used between the Cisco TelePresence Exchange System and the Cisco TelePresence Manager for One-Button-to-Push (OBTP) scheduling via XML/SOAP API. XML_RPC: Used to configure the Cisco TelePresence Server MSE XML_RPC: Used to configure the Cisco TelePresence MCU MSE Used by the Cisco TelePresence Exchange System to request SFTP/SCP transfer of CDR records for intra-company (direct dial) hosted calls. Used by the Cisco Unified Communications Manager to send CDR records to the administration server via SFTP/SCP. F-3
4 Administration Server Ports Appendix F Table F-2 Ports Required for Cisco TelePresence Exchange System Administration Server IP Communications HTTP Admin UI Any client: Administration:80, 8080 Used to access the administration console web interface. Event API Administration: Any:80 (default can use any port) Used by the Cisco TelePresence Exchange System to send HTTP SOAP/XML POST events to configured event notification management systems. SSH Any client: Administration:22 Used to access the administrative CLI interface of the Cisco TelePresence Exchange System. SNMP UDP Any client: Administration:161 Used for get/set SNMP queries from a management station to the Cisco TelePresence Exchange System server. UDP SNMP Management Station:162 JBoss Any: Engine:1100 Any: Database: UDP Any: Database: Tomcat Any client: Database:9010 Used to send SNMP traps to a management station. Used on administration and call engine servers by the JBoss High Availability Java Naming and Directory Interface (HA-JNDI) service. port range. port range. Used by the Upgrade application (on the administration server) and by the NodeManager WS API (on the administration, call engine, and database servers). F-4
5 Appendix F Call Engine Server Ports Call Engine Server Ports Table F-3 lists the ports required by the call engine server. Table F-3 Ports Required for Cisco TelePresence Exchange System Call Engine Server IP Communications CDP N/A Database:N/A Cisco Catalyst Switch:N/A Used to advertise the existence of a server to the upstream Cisco Catalyst Ethernet Switch to which the server is attached and learn which Virtual LAN (VLAN) it should use to tag packets. CDP is a layer 2 protocol and does not use or UDP for transport. ICMP N/A Any:N/A Any:N/A ICMP may sometimes be used to determine whether a device is reachable (for example, by using an ICMP echo request/response). A device may occasionally send an ICMP unreachable to indicate that a device or port is no longer reachable. A device may send ICP time-exceeded to indicate that the Time to Live (TTL) of a packet is exceeded. NTP UDP Database:123 DNS UDP Flow-Thru Cisco TelePresence Server MSE 8710: Cisco TelePresence MCU MSE 8510: VXML IVR router: NTP server:123 DNS server:53 Call Engine:5050 Call Engine:5050 Call Engine:80, 8080 Used to synchronize the hardware clock on the Cisco TelePresence Exchange System server with an NTP server. Used to resolve host names to IP addresses. Note DNS is not supported on the Cisco TelePresence Exchange System servers in release 1.1. We recommend that you keep DNS disabled on the administration, call engine, and database servers. Used by the Cisco TS MSE 8710 to send events to the call engine servers. Used by the MCU MSE 8510 to send events to the call engine servers. Used for VXML interaction for IVR prompt downloads. SSH Any client: Call Engine:22 Used to access the administrative CLI interface of the Cisco TelePresence Exchange System. SNMP UDP Any client: Call Engine:161 Used for get/set SNMP queries from a management station to the Cisco TelePresence Exchange System server. UDP SNMP Management Station:162 Used to send SNMP traps to a management station. F-5
6 Call Engine Server Ports Appendix F Table F-3 Ports Required for Cisco TelePresence Exchange System Call Engine Server IP Communications (continued) SIP Any: Call Engine:5060 Used for SIP protocol over. UDP Any: Call Engine:5060 Used for SIP protocol over UDP. JBoss UDP Administration or Call Engine:1100 Call Engine:4446 Call Engine:1098 Call Engine:1099 Any: Call Engine:1101 Call Engine:1102 Call Engine:3873 Call Engine:4457 Call Engine:4458 Call Engine:7900 Any: Call Engine: UDP Any: Call Engine: ecache peer discovery & Socket for JBoss Remote Connector used by Unified Invoker. Socket Naming service used to receive RMI requests from client proxies. JBoss listening socket for the Naming service. Used on administration and call engine servers by the JBoss High Availability Java Naming and Directory Interface (HA-JNDI) service. HA-JNDI Rmi Port. HA-JNDI Auto Discovery Port. JBoss Invoker location. Socket for JBoss Messaging 1.x. Bisocket Transport Connector secondary port. JBoss port used for the JGroups 'jbm-data' stack. port range. port range. F-6
7 Appendix F Database Server Ports Table F-3 Ports Required for Cisco TelePresence Exchange System Call Engine Server IP Communications (continued) IGMP N/A Call Engine:N/A IGMPv2/v3 multicast:n/a N/A Mrouter Call Engine:N/A (IGMPv2/v3):N/A Tomcat Any client: Database:9010 IGMP v2 and v3 used to maintain the multicast memberships. IGMP v2 and v3 used to maintain the multicast memberships. Used by the Upgrade application (on the Administration server) and by the NodeManager WS API (on the Administration, Call Engine, and Database servers). Database Server Ports Table F-4 lists the ports required by the database server. Table F-4 Ports Required for Cisco TelePresence Exchange System Database Server IP Communications CDP N/A Database:N/A Cisco Catalyst Switch:N/A Used to advertise the existence of a server to the upstream Cisco Catalyst Ethernet Switch to which the server is attached and learn which Virtual LAN (VLAN) it should use to tag packets. CDP is a layer 2 protocol and does not use or UDP for transport. ICMP N/A Any:N/A Any:N/A ICMP may sometimes be used to determine whether a device is reachable (for example, by using an ICMP echo request/response). A device may occasionally send an ICMP unreachable to indicate that a device or port is no longer reachable. A device may send ICP time-exceeded to indicate that the Time to Live (TTL) of a packet is exceeded. NTP UDP Database:123 NTP server:123 Used to synchronize the hardware clock on the Cisco TelePresence Exchange System server with an NTP server. DNS UDP DNS server:53 Used to resolve host names to IP addresses. Note DNS is not supported on the Cisco TelePresence Exchange System servers in release 1.1. We recommend that you keep DNS disabled on the administration, call engine, and database servers. SSH Any client: Database:22 Used to access the administrative CLI interface of the Cisco TelePresence Exchange System. F-7
8 Database Server Ports Appendix F Table F-4 Ports Required for Cisco TelePresence Exchange System Database Server IP Communications (continued) SNMP UDP Any client: Database:161 Used for get/set SNMP queries from a management station to the Cisco TelePresence Exchange System server. UDP SNMP Management Station:162 Used to send SNMP traps to a management station. DRBD Any: Database:7788 Used for database replication. MySQL High Availability Database:3306 Used for MySQL client access from other Cisco TelePresence Exchange System servers (administration, call engine, and database). UDP Database:694 Heartbeat High Availability Clustering between database servers. Any: Database: UDP Any: Database: Tomcat Any client: Database:9010 port range. port range. Used by the Upgrade application (on the administration server) and by the NodeManager WS API (on the administration, call engine, and database servers). F-8
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