Minimum System Requirements v 5.3 USER GUIDE

Transcription

1 Minimum System Requirements v 5.3 USER GUIDE

2 Copyright Adobe Systems Incorporated. All rights reserved. Omniture is a registered trademark of Adobe Systems Incorporated in the United States, Japan, and the European Community. Terms of Use Privacy Center Adobe products and services are licensed under the following Netratings patents: 5,675,510, 5,796,952, 6,115,680, 6,108,637, 6,138,155, 6,643,696, and 6,763,386. A trademark symbol (,, etc.) denotes an Adobe trademark. An asterisk (*) denotes a third-party trademark. All third-party trademarks are the property of their respective owners. Information in this document is subject to change without notice. Company and product data used in the examples herein is fictitious unless otherwise noted. No part of the contents of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the written permission of Adobe Systems Incorporated. U.S. GOVERNMENT RESTRICTED RIGHTS: If Adobe s Online Marketing Suite Multi-Channel Analytics Software Products, related documentation or technical data is used or accessed by or on behalf of the U.S. Government, such use or access is subject to the following restrictions: The products and services, related documentation and technical data are "commercial computer software" and "commercial technical data" respectively pursuant to the applicable FAR (Part 12) and/or DFAR (for Department of Defense transactions, Part 227). The use, reproduction, duplication, disclosure, modification, and adaptation shall be subject to the restrictions and license terms set forth in the applicable Omniture license agreement and, to the extent applicable, the additional rights set forth in FAR , Commercial Computer Software License (December 2007). Contact Information [corporate address] Omniture, an Adobe company 550 East Timpanogos Circle Orem, UT (support, billing and sales) insight@omniture.com sales@omniture.com Minimum System Requirements II

3 Insight 5.3 Minimum System Requirements The following sections describe the minimum system requirements and recommendations for Insight : Server Data Processing Unit on page 1 File Server Unit on page 4 DPU and FSU Network Issues on page 4 Data Availability on page 5 Network Management on page 5 Insight (Client) on page 5 Report on page 6 Sensor on page Server Data Processing Unit The Insight Server Data Processing Unit (DPU) is the main data processing component of the Insight solution. It listens for network connections from the Insight, reads raw source data from the File Server Unit (FSU) and uses substantial computational and storage resources. Licensed Capacity on page 1 DPU System Recommendations and Requirements on page 2 Alternative Disk Subsystems on page 3 Speed Considerations on page 3 Licensed Capacity Please refer to the Services Description in the Adobe Insight Service Agreement for license capacity information. Minimum System Requirements 1

4 Server Data Processing Unit Insight 5.3 Minimum System Requirements DPU System Recommendations and Requirements Adobe will provide recommendations regarding a Insight solution design that meets your business needs. However, the following guidelines are useful when selecting the operating system (OS) and hardware, because the optimized nature of the DPU software places specific requirements on the OS/hardware platform. If a single dataset is limited by the capacity or speed of a single DPU, you can cluster them. For example, suppose you have three licensed copies of the DPU software that are used together to more quickly run a larger dataset. As the data is divided between the machines evenly, the licensed capacity of the dataset will be multiplied by three. In addition, the processing speed per row will become three times faster than a single DPU. In order to achieve the best performance from your DPU investment, Adobe recommends the following high-performance components described in the following table: INSIGHT SERVER DPU REQUIREMENTS Operating System CPU Microsoft* Windows* Server 2003 or above, including Windows Server See recommendations. Although 32-bit versions are supported, Adobe recommends using the x64 version of these operating systems in conjunction with the x64 version* of the DPU software. Latest-generation 4-core+ processors from Intel or AMD are recommended. For optimal performance, 8-cores; for a trade-off between speed and cost, 4-cores are recommended. RAM 4GB 8GB Working Data Storage 1TB+ of total logical temp storage. Low latency access to the disk sub-system. For temporary storage Adobe recommends either: (4 to 8) * (750GB or higher) SATA HDDs (3.5 spindle.) (6 to 10) * (300GB or higher) SATA HDDs (2.5 spindle.) These should be configured in a JBOD array. Alternatively, when gross disk capacity exceeds 2TB, an array of 2-disk RAID1 volumes can be used. For example, configure six disks as a 3*(2*750GB RAID 1 pair.) Minimum System Requirements 2

5 Server Data Processing Unit Insight 5.3 Minimum System Requirements INSIGHT SERVER DPU REQUIREMENTS (CONTINUED) System Data Storage Additionally, Adobe requires highavailability storage of a modest size (20GB) for the OS, DPU software, and other system software. Clustering Hardware See recommendations. Use a homogenous set of servers. In a DPU cluster, the slowest server reduces the performance of the whole dataset. Clustering Network Performance A switched-gigabit Ethernet connection or greater. *If you are using 32-bit, configure the /3GB option and enable the Low Fragmentation Heap, which reduces memory fragmentation for applications that allocate large amounts of memory. For more information, see the Server Products Installation and Administration Guide. Alternative Disk Subsystems When considering alternative disk subsystems for temp storage, consider the following factors and guidelines: The DPU is unusually demanding of a high performance disk system, so setting up an inadequate disk subsystem can cause performance bottlenecks. The DPU software does its own performance-oriented data striping across a set of JBOD disks. Do not use RAID to increase speed. Adobe recommends that the DPU has 400+ MB/s aggregate sustained bandwidth to the disks. Average read sizes are very high (2MB+). For this reason 15K or 10K SAS disks often perform a little better (or worse) than SATA disks at a significant cost and capacity penalty. Avoid using a SAN architecture. Experience shows that the cost to get a SAN to perform at the levels required is usually extreme. The local disk subsystem is used as scratch space no data will be permanently lost from a HDD failure, so consider avoiding costly, slower, high-availability systems. Exceeding 1.5TB of total space to allow room to reach the licensed capacity of the DPU. Speed Considerations Adobe cannot provide a warranty or representation concerning the speed at which data is processed by a configured Insight solution, because a variety of factors impact the data processing speed, including but not limited to the following: Number of rows of data Number of dimensions (columns) of data Minimum System Requirements 3

6 File Server Unit Insight 5.3 Minimum System Requirements Number and complexity of custom processing steps Use of clustering (see below) Speed of hardware 2.2 File Server Unit The Insight Server File Serving Unit (FSU) is the main data storage and management component of the Insight solution. It acts as a file server for raw source data to the DPU, and, when appropriate, coordinates the clustering of DPUs. Each FSU is licensed to supply source data to up to five (5) DPUs. INSIGHT SERVER FSU REQUIREMENTS Operating System, CPU, RAM Disk System The FSU requires highlyavailable, redundant storage for large volumes of data. Adobe will work with you to determine your exact requirements. Network Performance These requirements are the same as those of the DPU software (see DPU System Recommendations and Requirements on page 2). However, for the FSU, Adobe recommends using the minimum requirements rather than following the recommendations. Adobe recommends: (12 or more) * (750GB or greater) SATA HDDs in a RAID 5/6 configuration. High-performance SAN connection supporting 100MB/s+ sustained bandwidth. As the FSU holds the raw source data, any loss would be unrecoverable, and Adobe suggests backing up this data on a regular basis. Adobe requires switched-gigabit Ethernet connections between and FSUs and DPUs working together. 2.3 DPU and FSU Network Issues The DPU, FSU, and Insight inter-communicate bi-directionally via HTTP or HTTPS on port 80 or 443 (by default, ports can be alternatively configured). Insight Sensor(s) must be able to connect (one-way) to Insight Servers. To allow the DPU to send alert messages via SMTP, it must be able to contact the configured SMTP server. Adobe recommends that FSUs and DPUs be given network names such as FSU01.CLIENT.COM to avoid reconfiguration if the case of an IP-address change. Minimum System Requirements 4

7 Data Availability Insight 5.3 Minimum System Requirements 2.4 Data Availability It is a normal and required practice for a Insight Server DPU to process and re-process data into new or refreshed dataset. This may occur because of configuration changes, data source changes, hardware changes, inappropriate configuration, hardware failure, software failure, power failure, etc. When such processing or re-processing occurs, all dataset and system data is required to be immediately available to the DPU and FSU components. Failure to adhere to this requirement can lead to significant and unnecessary system down time. 2.5 Network Management Adobe recommends that existing network management systems monitor the hardware and network that the Insight platform relies on. In addition, Adobe recommends monitoring the Windows event logs of the FSUs and DPUs, which are written to when an error occurs. 2.6 Insight (Client) The Insight interface is used for graphical analysis of the dataset processed by the DPUs. The following table provides the hardware requirements for Insight. INSIGHT REQUIREMENTS Operating System Microsoft Windows XP or above, including Windows 7. Resolution 1024 x 768 (XGA) 1920 x 1200 (WUXGA) Graphics Adapter OpenGL hardware acceleration NVIDIA or ATI adapter Processor 1.2 GHz or higher Intel or AMD ICore 2 Duo-Class RAM 512 MB 2 GB Connectivity 512 Kbps link to the DPU 2Mbps or faster link to the DPU File System Disk Storage Printing Other NTFS At least ten (10) GB or greater of free hard disk drive space Printer access (color or gray scale printers) for printing workspaces and reports Dedicated mouse Low-glare working environment Matte-surfaced monitor Minimum System Requirements 5

8 Report Insight 5.3 Minimum System Requirements 2.7 Report Insight Report is the component that allows the output of scheduled reporting. The reports that are output can either be in the form of files (.PNG images;.xls spreadsheets) placed in a file system, or as s. Its hardware requirements are identical to Insight. (See Insight (Client) on page 5.) The following requirements exist for Report: Access to file system for output of data (network share, or local drive). Access to configured SMTP server. Microsoft Excel 2003 or above installed on Report system. (Note: For more information about this process, Considerations for Server-Side Automation of Office.) 2.8 Sensor Insight Sensor collects event data from Web, application, and data collection servers to be transmitted to any Insight Server. Sensor s instrumentation ensures consistently accurate measurement of events that occur in your Internet channel. Sensor supports many combinations of Web server software and operating system. Sensor System Recommendations on page 6 Support Server Software on page 7 Sensor System Recommendations The following table describes system recommendations for Sensor SENSOR REQUIREMENTS Disk Storage RAM Network Performance 512 MB minimum. 32 MB of RAM must be available to Sensor on the HTTP or other server computer that is its host. 1 Mbps or greater network connection to a repeater server or Insight Server. Sensor typically consumes far less bandwidth than one (1) Mbps. Your Adobe consultants will help you estimate the actual amount of bandwidth that would be required on a routine basis. Minimum System Requirements 6

9 Sensor Insight 5.3 Minimum System Requirements SENSOR REQUIREMENTS (CONTINUED) Network Ports and Firewalls Network Management Systems Server Time Synchronization DNS Name Usage Sensor connects to the Insight Server using HTTPS (typically port 443, though this is configurable) or HTTP (typically port 80, though this is configurable). The appropriate port on any firewall that resides between a Sensor and the target Insight Server or repeater server should be opened only between the respective Sensor hosting computer and the Insight Server or repeater server before beginning the Sensor installation process. Sensor makes a uni-directional HTTPS or HTTP connection to an Insight Server or repeater server. Existing network management systems should monitor the health of the underlying computer hardware (for example, disk space, network service) and network connectivity as well as the Windows Event Log or UNIX syslog. Ensure that the computer system time is continuously synchronized across every computer that will host a Sensor. The Web server applications and computers that are monitored by Sensor must have synchronized system times for the event data collected from them to be accurate. Please refer to your operating system's documentation for steps to synchronize system times on an ongoing basis with NTP or other such time synchronization facility. Adobe recommends that Sensors use a DNS name (instead of an IP address) to resolve the network address of an Insight Server or repeater server. When a Sensor uses a DNS name, the host web server's DNS or local hosts file will need to be configured to resolve the name of the Insight Server or repeater server. Support Server Software The following table lists the most common combinations that Sensor supports. SUPPORT SERVER SOFTWARE Web Server Software AOLServer 3.5.x or later Apache Server 1.3.x Apache Server Operating System RedHat Linux 7.x or later * ; Sun Solaris SPARC 2.6.x or later RedHat Linux 7.x or later a ; SUSE Linux 9.x or later; Sun Solaris SPARC 2.6.x or later; Sun Solaris x86 9 or later; FreeBSD 4 or later; Mac OS X PowerPC RedHat Linux 7.x or later a; Sun Solaris SPARC 2.6.x or later; SUSE Linux 9 Minimum System Requirements 7

10 Sensor Insight 5.3 Minimum System Requirements SUPPORT SERVER SOFTWARE (CONTINUED) Web Server Software Apache Server or later Apache Server 2.2 IBM HTTP Server (Apache) 2.x iplanet Web Server 4.0 or later Lotus Domino Server 6 Lotus Sametime for Windows 3.1 or later Microsoft IIS 5.x or 6.x Netscape Enterprise Server 3.6 or later Sun One Web Server 6.0 or later Sun Java System Web Server 6.1 or later Apache Jakarta Tomcat (J2EE ) 4.1.x or later JBoss (J2EE c ) 3.2.x or later Operating System RedHat Linux 7.x or later a ; SUSE Linux 9.x or later; Sun Solaris SPARC 2.6.x or later; FreeBSD 5.3 RedHat Linux 7.x or later a IBM AIX 5.1.x or later RedHat Linux 7.x or later a ; Sun Solaris SPARC 2.6.x or later Microsoft Windows Server 2000 or later Microsoft Windows Server 2000 or later Microsoft Windows Server 2000 or later RedHat Linux 7.x or later a ; Sun Solaris 2.6.x or later RedHat Linux 7.x or later a ; Sun Solaris 8.x or later RedHat Linux 7.x or later a ; Sun Solaris 8.x or later Sun Solaris SPARC 2.6.x or later; Microsoft Windows Server 2000 or later RedHat Linux 7.x or later a ; Sun Solaris SPARC 2.6.x or later WebLogic Server (J2EE c ) 6.x or later Microsoft Windows Server 2000 or later; RedHat Linux 7.x or later a ; Sun Solaris SPARC 2.6.x or later * Including Enterprise (ES/AS) Sensor version 3.44 or earlier is supported on IIX 6.x in specific configurations. Contact Adobe for more information. HTTP Servlet 2.3+ supported For other server and operating system combinations, please consult Adobe regarding availability. Not all features of Sensor are available with all combinations of web/application server and operating system. For more information about particular Sensor releases, please contact Adobe Support. Minimum System Requirements 8