WebLearning IBM Curriculum

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1 WebLearning IBM Curriculum WebSphere Commerce Suite Marketplace Edition Implementation Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Duration: 4 Hours Delivery Method: Classroom (Hands-on Lab) Skill Level: Intermediate Audience Type: Public/Private Language: English Overview: Learn the concepts of the WebSphere Commerce Suite (WCS) Marketplace Edition (MPE) product and perform specific procedures in implementing a MPE site. Practice specific implementation procedures in the hands-on labs. IACET Continuing Education Units: 2.4 Who Should Take This Course: Implementers responsible for installing and configuring a MPE site. Network, or site administrators and Graphical User Interface (GUI) developers. What You Are Taught: Describe the WCS MPE architecture Install and configure the WCS MPE product Create the MPE hub Set up negotiation mechanisms Manage business on the hub Topics Include: Overview of WCS MPE Overview of WCS MPE architecture Overview of WCS MPE installation Performing hub setup Establishing and maintaining membership Page 1 of 37

2 Creating products in the organization Creating pricing contracts Setting up auctions Establishing the Request For Quote (RFQ) process Creating an exchange Managing business on the hub Prerequisites: You must complete: Starting an e-commerce Site with WebSphere Commerce Suite (DAP) (EB000) or and have networking skills, experience in configuring Web servers, and an understanding of relational database concepts Page 2 of 37

3 WebSphere Commerce Suite MarketPlace Edition Customization Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Machine Requirements Duration: 2 Days Delivery Method: Classroom (Hands-on Lab) Skill Level: Intermediate Audience Type: Public/Private Language: English Overview: Learn the fundamental concepts required to customize an IBM WebSphere Commerce Suite (WCS) MarketPlace Edition (MPE) site. Gain familiarity with the product and build your confidence in customizing a MPE site. Practice customization tasks on a subsystem during course exercises. IACET Continuing Education Units: 1.6 Who Should Take This Course: Programmers responsible for creating custom Application Program Interfaces (API), JavaServer Pages (JSP), and other code modules for a WCS MPE site. What You Are Taught: Describe the WCS MPE architecture Set up development environment for customization Create and modify sample components, including commands, beans, JSP, and net.data Customize the Membership subsystem Customize the Request For Quotation (RFQ) subsystem Customize the Approval Flow subsystem Customize the Orders subsystem Customize the Access Control subsystem Customize the Catalog subsystem Customize the Contracts subsystem Customize the Exchange subsystem Customize the Auction subsystem Customize the Reports subsystem Topics Include: Overview of MPE customization Overview of MPE architecture Setting up a development environment Creating sample components Customizing the Membership subsystem Customizing the RFQ subsystem Customizing the Approval Flow subsystem Customizing the Orders subsystem Customizing the Access Control subsystem Customizing the Catalog subsystem Page 3 of 37

4 Customizing the Contracts subsystem Customizing the Exchange subsystem Customizing the Auction subsystem Customizing the Reports subsystem Prerequisites: You should review the WCS MPE Customization Guide to understand key concepts and become familiar with customization examples that are described within the course and understand the components, features, and functions of WCS MPE. You should have: Understanding of the components, features, and functions of WCS MPE Familiarity with the WCS and general understanding of customization tasks related to WCS Thorough knowledge of Java and C++ and working knowledge of VisualAge for Java Familiarity with using the Advanced Interactive Executive (AIX) platform for implementation and its programming tools Experience using the Windows 95/NT user interface and the Netscape Navigator V4.6.1 Web browser Understanding of creating content and programming for the Internet and World Wide Web (WWW) environment Understanding of Hypertext Markup Language (HTML) 3.2 syntax, including tables and forms Experience in database programming using Structured Query Language (SQL) Experience with WebSphere Application Server Experience with Java servlets, JSPs, and JavaBeans Basic understanding of Lightweight Directory Access Protocol (LDAP) Additional recommended reading: LDAP Redbook: Understanding LDAP (SG ) IBM WebSphere Commerce Suite MarketPlace Edition Customization Guide Machine Requirements: The following information defines the technical requirements to take this course. Review this list and validate that your system meets the requirements before taking the course. Hardware/software: Pentium 133 MHz, 32 MB RAM or higher, 28K throughput Server operating system: Windows 95, Windows 98, Windows NT 4.0, or Windows 2000 Minimum system requirements: 133 MHz Pentium processor or equivalent Color: 16-bit color (thousands) recommended Connection Speed: 56 kbps minimum recommended for connect-and-play; 28.8 kbps minimum recommended for download-and-play Memory: 16 MB RAM Browser Type, Version: Netscape 4.5x or 4.7x, Internet Explorer 5.0 SP2 or higher (NOTE: This course does not support Netscape 6.0) Additional Requirements Enable Java in the Web browser Set browser to small font. Netscape: Smart Update must be enabled in order for the Simulation Plugin to load Internet Explorer: Active X must be enabled Page 4 of 37

5 WebSphere Commerce Suite (WCS) V5.x Overview CD-ROM Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Duration: 8 Hours Delivery Method: Self-study (Audio, CD-ROM or CBT) Skill Level: Basic Audience Type: Public Language: English Overview: This course is not included in the IBM Education Card Program. Learn about IBM WCS, Version 5.x. Gain conceptual knowledge of features and functions of the product and be introduced to basic e-commerce terminology. This self-study Webbook is available as: WebSphere Commerce Suite (WCS) V5.x Overview CD-ROM (WA00A) Download and Play (WA01A) Online Self-Paced (WA02A) IACET Continuing Education Units: 0.0 Who Should Take This Course: Administrators, developers, architects, or individuals who need an understanding of the components and features of WebSphere Commerce. What You Are Taught: Describe WCS product offerings Describe components and features of product offerings Describe the architecture of WCS Describe tools available for developing stores Describe tools available for administering WCS sites and stores Topics Include: Prerequisites: You are expected to have a basic understanding of Internet and e-business technologies and terminology. Page 5 of 37

6 WebSphere Commerce Suite (WCS) V5.x System Administration Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Certification Program Duration: 4 Hours Delivery Method: Classroom (Hands-on Lab) Skill Level: Basic Audience Type: Public/Private Language: English Overview: Learn the fundamental concepts required to install, configure, and manage an IBM WebSphere Commerce Suite (WCS), Version 5.x system. Perform real configuration and management tasks on the actual product in the hands-on lab. Become familiar with the product and build your confidence in maintaining a WCS V5.x site. IACET Continuing Education Units: 2.4 Who Should Take This Course: Implementors, administrators, technical support staff members, and other individuals, who are setting up or administering a basic e-commerce site using IBM WCS. What You Are Taught: Describe system administration tasks and tools Describe requirements for installation Install WCS and its related software Configure WCS instances in multiple tier configurations Load a store from a store archive and load its catalog from supplied Extensible Markup Language (XML) load files Configure logging and resolve problems Implement caching and clean up the database Use the administration console to configure access, monitor performance, and configure messaging and the rule server Configure security options for Lightweight Directory Access Protocol (LDAP) integration and X.509 authentication Configure payment manager for use with a WCS store Topics Include: WCS V5.x system administration overview Installation planning for WCS V5.x Installing WCS V5.x Configuring WCS V5.x Using logging for problem solving in WCS V5.x Configuring stores in WCS V5.x Loading catalog data in WCS V5.x Using the administrator's console in WCS V5.x Using WCS V5.x utilities Page 6 of 37

7 Configuring payment manager for WCS V5.x Site analysis and tuning in WCS V5.x Configuring security options for WCS V5.x Configuring high traffic environment for WCS V5.x Prerequisites: You should complete: WebSphere Commerce Suite (WCS) V5.x Overview Webbook (WA00A) CD-ROM or (WA01A) download and play or (WA02A) online self-paced and have knowledge of basic computing systems, network administration skills, experience in administering a World Wide Web server, and a basic understanding of relational database concepts. WebSphere administration skills are required. If you do not have hands-on experience, you may attend: Page 7 of 37

8 WebSphere Catalog Manager V1.1 (CD-ROM) Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Machine Requirements Course Materials Duration: 10 Hours Delivery Method: Self-study (Audio, CD-ROM or CBT) Skill Level: Basic Audience Type: Public Language: English Overview: This course is not included in the IBM Education Card Program. Get an introduction to tool basics. Develop a fundamental understanding of WebSphere Catalog Manager (WCM) Version 1.1 features, functions, and more, so you can manage the tool. Learn about tool design, architecture, installation, configuration, loading data, extracting data, and publishing data. This is a hour, self-paced, distance learning course that is designed to introduce you to tool basics. IACET Continuing Education Units: 0.0 Who Should Take This Course: System administrators, developers, catalog designers and architects, hub operators, content contributors, product specialists, and programmers who use WebSphere Commerce Suite (WCS) Pro, Start, or MarketPlace Edition to manage their e- commerce catalog data. What You Are Taught: Recognize components and utilities within WCM and how they work together to manage data for WCS Study selected steps for installing and configuring WCM on a WCM server and a WCS/WCM server Identify functions of the Document Type Definitions (DTD) generator Identify functions of the Identification Data (ID) resolver Examine the required sequence of steps for loading data with the WCM loader Examine how to prepare data from various source types, using WCM transformation tool Examine how to extract data from a database in WCS environment and transform the extracted data to make it compatible with a spreadsheet Comma Separated Value (CSV) import Recognize features and commands of the WCM extraction component Recognize characteristics of a servlet subsystem, then observe how to execute a servlet subsystem on a remote WebSphere Application Server (WAS) Identify subsystem components and capabilities of the Servlet Manager Recognize various functions of the Web editor component Page 8 of 37

9 Examine various functions of WCM workstation client Examine how to move data from the WCM environment and utilize the publisher and packager component List resources available for product assistance and information Topics Include: Design and architecture Installation and configuration Loading data User contribution via a spreadsheet Extracting data back to a spreadsheet Servlet manager Web editor client Workstation client Publishing server data Prerequisites: Fundamental knowledge of Extensible Markup Language (XML) and Extensible Stylesheet Language Transformations (XSLT) technology. Page 9 of 37

10 WebSphere Commerce Suite (WCS) V5.x Store Design Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Course Materials Duration: 4 Hours Delivery Method: Classroom (Hands-on Lab) Skill Level: Basic Audience Type: Public/Private Language: English Overview: Get an introduction to IBM WCS, Version 5.x, Store Design. Gain conceptual and practical knowledge of designing store models and customizing pages for a store using the development tools provided by Commerce Studio. Build the basic framework of knowledge that store developers need to be able to design a basic e- commerce site. Work in a lab environment designing and developing a basic e- commerce site. The ratio of lecture to lab is approximately 40 percent lecture to 60 percent lab. IACET Continuing Education Units: 2.4 Who Should Take This Course: Web page designers and individuals developing or customizing an e-commerce site using WCS, V5.x. What You Are Taught: Describe the WCS architecture and utilize development tools to create an online store Describe the components of a store (files and data) and how a store archive is created and published Implement the WCS commands for the important shopping processes and combine them to create or modify shopping flows Identify the WCS databeans available to display WCS data in JavaServer Pages (JSP) Create customized pages for a store to support store features including catalog, registration and logon, address book, interest list, order processing, personalization, auctions, and Product Advisor Use HotMedia in store pages Topics Include: Store development tasks and tools Store model features and shopping flow Store page commands and data beans Store archive creation Store creation process and tools Store publishing and deployment Store testing Store and store page design practices Creating store pages Page 10 of 37

11 Store page commands and data beans Store page personalization HotMedia Integrating HotMedia objects into store pages Creating registration pages Creating logon and logoff pages Creating password reset pages Creating address book pages Creating category structure for online store catalog Creating catalog entry pages Creating catalog pages to display merchandising associations Creating interest list pages Product Advisor Creating a shopping cart page Creating checkout pages Displaying order status and history Locating and viewing an auction Placing and managing auction bids Auction discussions and messaging Auction completion process Prerequisites: You should complete: WebSphere Commerce Suite (WCS) V5.x Overview Webbook: CD-ROM (WA00A) or Download and Play (WA01A) or Online Self-Paced (WA02A) WebSphere Studio Workshop (N4420) and have general skills using Hypertext Markup Language (HTML) and related technologies for Web design and some Java programming skills. Page 11 of 37

12 WebSphere Commerce Suite V5.x Commerce Suite Accelerator (CD ROM) Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Machine Requirements Course Materials Duration: 10 Hours Delivery Method: Self-study (Audio, CD-ROM or CBT) Skill Level: Basic Audience Type: Public Language: English Overview: This course is not included in the IBM Education Card Program. Gain conceptual knowledge of features and functions of the WebSphere Commerce Suite (WCS) Version 5.x Commerce Suite Accelerator. Learn the roles and skills of the store administrator. Practice tasks generally performed by marketing managers, merchandising managers, order clerks, and customer service representatives when working with Commerce Suite Accelerator. IACET Continuing Education Units: 0.0 Who Should Take This Course: Store administrators who run the business operations of an online store, such as pricing, shipping, discounts, merchandising rules, order and payment management, and customer service. This role may be divided into the marketing manager, merchandising manager, order clerk, and customer service representative. What You Are Taught: Describe the WCS product Describe the Commerce Suite Accelerator tool Describe marketing manager roles Describe merchandising manager roles Describe order clerk roles Describe customer service representative roles Perform marketing manager tasks Perform merchandising manager tasks Perform order clerk tasks Perform customer service representative tasks Topics Include: Introduction to WCS Introduction to Commerce Suite Accelerator Basic marketing manager concepts Performing marketing manager roles Basic merchandising manager concepts Page 12 of 37

13 Performing merchandising manager roles Basic order clerk concepts Performing order clerk roles Basic customer service representative concepts Performing customer service representative roles Prerequisites: You should understand general concepts of a retail store, marketing strategies related to a retail store, and how to use a Web browser. Page 13 of 37

14 WCS V5.x Commerce Suite Accelerator - Marketing Manager (CD ROM) Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Machine Requirements Course Materials Duration: 4 Hours Delivery Method: Self-study (Audio, CD-ROM or CBT) Skill Level: Basic Audience Type: Public Language: English Overview: This course is not included in the IBM Education Card Program. Learn more about the WebSphere Commerce Suite (WCS) Version 5.x Commerce Suite Accelerator. Gain conceptual knowledge of features and functions of the product. Practice tasks generally performed by a marketing manager when working with Commerce Suite Accelerator. IACET Continuing Education Units: 0.0 Who Should Take This Course: Marketing managers using Commerce Suite Accelerator. What You Are Taught: Describe the WCS product Describe the Commerce Suite Accelerator tool Describe marketing manager roles Perform marketing manager tasks Topics Include: Introduction to WCS Introduction to Commerce Suite Accelerator Basic marketing manager concepts Performing marketing manager roles Prerequisites: You should understand general concepts of a retail store, marketing strategies related to a retail store, and how to use a Web browser. Page 14 of 37

15 WebSphere Commerce Suite V5.x Accelerator - Merchandising Manager (CD ROM) Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Machine Requirements Course Materials Duration: 4 Hours Delivery Method: Self-study (Audio, CD-ROM or CBT) Skill Level: Basic Audience Type: Public Language: English Overview: This course is not included in the IBM Education Card Program. Learn more about the WebSphere Commerce Suite (WCS) Version 5.x Commerce Suite Accelerator. Gain conceptual knowledge of features and functions of the product. Practice tasks generally performed by a merchandising manager when working with Commerce Suite Accelerator. IACET Continuing Education Units: 0.0 Who Should Take This Course: Merchandising managers using Commerce Suite Accelerator. What You Are Taught: Describe the WCS product Describe the Commerce Suite Accelerator tool Describe merchandising manager roles Perform merchandising manager tasks Topics Include: Introduction to WCS Introduction to Commerce Suite Accelerator Basic merchandising manager concepts Performing merchandising manager roles Prerequisites: You should understand general concepts of a retail store, marketing strategies related to a retail store, and how to use a Web browser. Page 15 of 37

16 WCS V5.x Commerce Suite Accelerator - Customer Service Representative (CD ROM) Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Machine Requirements Course Materials Duration: 4 Hours Delivery Method: Self-study (Audio, CD-ROM or CBT) Skill Level: Basic Audience Type: Public Language: English Overview: This course is not included in the IBM Education Card Program. Learn more about the WebSphere Commerce Suite (WCS) Version 5.x Commerce Suite Accelerator. Gain conceptual knowledge of features and functions of the product. Practice tasks generally performed by a customer service representative when working with Commerce Suite Accelerator. IACET Continuing Education Units: 0.0 Who Should Take This Course: Customer service representatives using Commerce Suite Accelerator. What You Are Taught: Describe the WCS product Describe the Commerce Suite Accelerator tool Describe customer service representative roles Perform customer service representative tasks Topics Include: Introduction to WCS Introduction to Commerce Suite Accelerator Basic customer service representative concepts Performing customer service representative roles Prerequisites: You should understand general concepts of a retail store, marketing strategies related to a retail store, and how to use a Web browser. Page 16 of 37

17 WebSphere Commerce Suite V5.x Commerce Suite Accelerator - Order Clerk (CD ROM) Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Machine Requirements Course Materials Duration: 4 Hours Delivery Method: Self-study (Audio, CD-ROM or CBT) Skill Level: Basic Audience Type: Public Language: English Overview: This course is not included in the IBM Education Card Program. Learn more about the WebSphere Commerce Suite (WCS) Version 5.x Commerce Suite Accelerator. Gain conceptual knowledge of features and functions of the product. Practice tasks generally performed by an order clerk when working with Commerce Suite Accelerator. IACET Continuing Education Units: 0.0 Who Should Take This Course: Order clerks using Commerce Suite Accelerator. What You Are Taught: Describe the WCS product Describe the Commerce Suite Accelerator tool Describe order clerk roles Perform order clerk tasks Topics Include: Introduction to WCS Introduction to Commerce Suite Accelerator Basic order clerk concepts Performing order clerk roles Prerequisites: You should understand general concepts of a retail store, marketing strategies related to a retail store, and how to use a Web browser. Page 17 of 37

18 WebSphere Commerce Suite V4.x Overview Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Machine Requirements Course Materials Duration: 4 Hours Delivery Method: Self-study (Audio, CD-ROM or CBT) Skill Level: Basic Audience Type: Public Language: English Overview: Get a high-level overview of WebSphere Commerce Suite Version 4.x, its architectural components, and the Commerce tools from this Web book. Who Should Take This Course: Sales representatives, project managers, producers, managers, executives, and individuals, who need an overview of WebSphere Commerce Suite. What You Are Taught: Describe the features, functions, components, and available resources for WebSphere Commerce Suite Describe in detail each of the architectural components and the processes, flows, structures, and physical and logical interconnections Describe the features, functions, and interface for the tool, WebSphere Commerce Studio Describe which tools should be used for specific implementation tasks Topics Include: WebSphere Commerce Suite overview WebSphere Commerce Suite architecture overview WebSphere Commerce Suite tools overview Prerequisites: Basic Windows 95 or NT skills, the ability to use a browser, and conceptual understanding of the Internet, networking, and databases. Page 18 of 37

19 Starting an e-commerce Site with WebSphere Commerce Suite V4.x Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Machine Requirements Certification Program Duration: 20 Hours Delivery Method: Self-study (Audio, CD-ROM or CBT) Skill Level: Basic Audience Type: Public Language: English Overview: This course is not included in the IBM Education Card Program. This Web book is the first of a two-part offering. Part one provides the fundamental concepts necessary to understand and implement an e-commerce site. EB000 is the equivalent download-and-play course and EB030 is the equivalent online self-paced course. Part two is Starting an e-commerce Site with WebSphere Commerce Suite V4.x for Windows NT (EB011) or AIX (EB021), which provides you with step-bystep implementation procedures for setting up a basic e-commerce site using IBM WebSphere Commerce Suite. This course is also available as a download-and-play offering on our Web site. Select course code EB000. Who Should Take This Course: Developers, administrators, IT architects, technical sales representatives, and technical support staff. What You Are Taught: List the features, functions, components, and available resources for WebSphere Commerce Suite Describe the individual architectural components and their interrelationships, including various configurations for implementing WebSphere Commerce Suite Delineate the features, function, and interface for WebSphere Commerce Studio Describe the major tasks involved in planning to implement IBM WebSphere Commerce Suite State the major steps for installing WebSphere Commerce Suite Describe the major configuration tasks, including the use of the Configuration Manager tool Give a conceptual overview of the process of creating, publishing, and testing a store, including the use of the Store Creation Wizard and the Store Profile Editor Identify fundamental catalog concepts, such as the differences and relationships between categories, category lists, products, SKUs, items, item attributes, packages, bundles, and associations Describe how to create a catalog using Catalog Architect Compare the different ways products can be displayed in a store and describe how to create category and product templates using JSP and Net.Data macro technologies Page 19 of 37

20 Describe the WebSphere Commerce Suite Administrator tool Define and describe the tools that facilitate personalization, intelligent shopping metaphors and auctions Describe how to set up, configure, and administer the various payment methods and options that are supported by WebSphere Commerce Suite Version 4.x Topics Include: Overview of WebSphere Commerce Suite Version 4.x Overview of WebSphere Commerce Suite architecture Overview of WebSphere Commerce Suite tools Planning for WebSphere Commerce Suite Installing WebSphere Commerce Suite concepts Configuring WebSphere Commerce Suite concepts Creating and publishing a store concepts Creating and structuring your product catalog concepts Displaying products in your store concepts Performing site administration tasks concepts Performing store administration tasks concepts Establishing and managing electronic payment services Prerequisites: Knowledge of basic systems, network administration skills, experience in administering a World Wide Web server, and a basic understanding of relational database concepts Page 20 of 37

21 Customizing an e-commerce Site with WebSphere Commerce Suite V4.x Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Machine Requirements Certification Program Duration: 20 Hours Delivery Method: Self-study (Audio, CD-ROM or CBT) Skill Level: Basic Audience Type: Public Language: English Overview: This course is not included in the IBM Education Card Program. This is the first of a two-part offering. This Web Book provides the fundamental concepts necessary to customize an e-commerce site. EB120 is the equivalent Download-and-Play (DAP) course and EB130 is the equivalent Online Self-Paced (OSP) course. Part two is Customizing an e-commerce Site with WebSphere Commerce Suite V4.x (EB150) which provides you with the step-by-step procedures for customizing an e- commerce site using IBM WebSphere Commerce Suite. Who Should Take This Course: System integrators and programmers who need to customize the database, macros, overridable functions, and Java Server Pages (JSP) of a working WebSphere Commerce Suite system. What You Are Taught: Compare WebSphere Servlet Engine and Server Process architectures Describe the general techniques, tools, and skills required to accomplish the six ways WebSphere Commerce Suite can be customized, including the use of HTML, JavaScript, Net.Data macros, JSPs, overridable functions, WebSphere Commerce Suite commands, database customization, Application Program Interfaces (API), and middleware Determine what factors should be considered when customizing a WebSphere Commerce Suite implementation (shopper, product catalog, and store processes considerations) Describe the supported store models available in WebSphere Commerce Suite and how they can be adapted to meet specific merchant needs Define the WebSphere Commerce Suite directory structure State how the WebSphere Commerce Suite Store Creator, Catalog Architect, and Mass Import tools can be customized Describe WebSphere Commerce Suite database communication List the main groups of tables in the WebSphere Commerce Suite database and how to add tables to the database Show how constraints are used to enforce referential integrity Page 21 of 37

22 Describe how the WebSphere Commerce Suite server process works with pools, commands, tasks, overridable functions and macros Relate how WebSphere Commerce Suite API commands are processed and how overridable functions are processed Assign new overridable functions and macros to tasks Recount how the WebSphere Commerce Suite servlet engine works with servlets, Java Beans, and JSP Describe how WebSphere Commerce Suite servlet commands are processed Describe the supported WebSphere Commerce Suite Java Beans and how to use the supported Java Beans in JSP Create custom JSP for product displays, category displays, and product advisor Describe the implementation of Net.Data 6.1 within WebSphere Commerce Suite, including how Net.Data macros are executed Describe the structure and syntax of a WebSphere Commerce Suite macro Understand the WebSphere Commerce Suite special variables Use the different variable types in WebSphere Commerce Suite macros List the language environments supported by WebSphere Commerce Suite Create the Open Database Connectivity (ODBC) functions for WebSphere Commerce Suite macros Use Net.Data built-in functions Describe the programming model of WebSphere Commerce Suite overridable functions Describe WebSphere Commerce Suite classes Understand coding rules for overridable functions Use values passed from commands and pass values back Understand how to compile overridable functions Register overridable functions in the database Create Net.Data macros to handle error conditions returned by overridable functions Describe the basic layout and navigation elements of a site Describe the WebSphere Commerce Suite commands that are used to support dynamic pages Ensure data is accessed securely from site pages (for both Net.Data and JSP) Choose file locations and naming conventions Describe the various ways to display a catalog Describe how to customize catalog navigation Describe how to customize the catalog database Describe how to display different catalogs for different shopper groups Describe the database tables that contain registration and address book information and understand the commands for registration, logon and addresses Customize the Net.Data macros used for the registration and address book processes Create overridable functions and error macros to validate registration and address book data Understand the data that must be captured during the shopping process Describe the functions of the WebSphere Commerce Suite commands used for the shopping process and customize the tasks and Net.Data macros used for these processes Describe which overridable functions to change to customize WebSphere Commerce Suite order processing and understand order status Create macros to display completed orders Describe the dual currency support in WebSphere Commerce Suite V4.x Enable selection of a shopper preferred currency Create macros which display the shopping currency and counter values Page 22 of 37

23 Perform currency conversions in overridable functions Describe when it might be necessary to write a WebSphere Commerce Suite command Compare the WebSphere Commerce Suite background server and scheduler daemons Describe how a merchant can integrate WebSphere Commerce Suite with another system Describe the legacy integration samples in WebSphere Commerce Suite Pro Describe how to implement the IBM Message Queuing Series (MQSeries) bridge Topics Include: Overview of WebSphere Commerce Suite Customization WebSphere Commerce Suite Database WebSphere Commerce Suite Server Architecture WebSphere Commerce Suite Servlet Engine Architecture Net.Data Programming Net.Data Overview Net.Data Variables Net.Data Functions Custom Functions and Data Processing Creating Overridable Functions Considerations for Implementing Dynamic Pages Custom Shopping Models Customizing Catalog Database, Navigation, and Display Registration and Address Book Shopping Flow Payment Processing and System Integrations Order Processing Dual Currency Support Server and System Integration Prerequisites: You must have: Familiarity with IBM WebSphere Commerce Suite Version 4.x and services provided by online malls and stores Familiarity with using the operating system platform for implementation and its programming tools An understanding of Hypertext Markup Language (HTML) 3.2 syntax, including tables and forms Experience in database programming using Structured Query Language (SQL), C++ and Java programming, JSPs, and WebSphere Application Server You should also have: Experience using the Windows NT user interface and the Netscape Navigator V4.6.1 Web browser An understanding of creating content and programming for the Internet and World Wide Web environment Page 23 of 37

24 Customizing an e-commerce Site Using WebSphere Commerce Suite V4.x Table of Contents: Overview Who Should Take This Course What You Are Taught Topics Include Prerequisites Certification Program Duration: 5 Days Delivery Method: Classroom (Hands-on Lab) Skill Level: Basic Audience Type: Public/Private Language: English Overview: This is equivalent to a blended offering of: Customizing an e-commerce Site with WebSphere Commerce Suite V4.x (EB140 (CD-ROM), EB120 (download-and-play), or EB130 (online self-paced)) and Customizing an e-commerce Site with WebSphere Commerce Suite V4.x (EB150) Learn detailed step-by-step procedures for customizing an e-commerce site. Who Should Take This Course: System integrators and programmers who need to customize the database, macros, overridable functions, and Java Server Pages (JSP) of a working WebSphere Commerce Suite system. Caution: Individuals who have taken IBM Net.Commerce Version 3 Implementation (N3315) should consider taking What's New with WebSphere Commerce Suite V4.x? (EB110 (CD-ROM), EB090 (download-and-play), or EB100 (online self-paced)), since most of the information in EB300 would be repetitive. What You Are Taught: Decide how, and where to customize the WebSphere Commerce Suite database Describe how the flow of interaction with the shopper relates to commands and macros Use WebSphere Commerce Suite administrator to assign tasks and control command security and determine which commands and overridable functions have registered with a server Create a product JSP, create a category JSP, and publish JSP's Use WebSphere Commerce Suite JavaBeans Create Net.Data macros to query WebSphere Commerce Suite data Create Open Database Connectivity (ODBC) functions with REPORT and MESSAGE blocks Use Net.Data built-in functions to process and format data Create and compile overridable functions and register a new overridable function in the database Create a store and create custom macros for site layout and navigation Create custom macros for catalog and search products Assign different templates to different shopper groups Create custom macros for registration and logon Create an overridable function to validate parameter values Understand usage of WebSphere Commerce Suite commands within the shopping Page 24 of 37

25 flow and create custom macros to implement a specific shopping flow Create overridable functions for shopping process tasks Create custom macros for VIEW and ERROR tasks Enable a store for euro currency: create custom macros for displaying shopping currency and counter value currencies and create a price overridable function, which performs currency conversion Topics Include: Overview of WebSphere Commerce Suite customization WebSphere Commerce Suite database Server and servlet architecture WebSphere Commerce Suite server architecture WebSphere Commerce Suite servlet engine architecture Net.Data programming Net.Data overview Net.Data variables Net.Data functions Custom functions and data processing Creating overridable functions Considerations for implementing dynamic pages Custom shopping models Customizing catalog database, navigation, and display Registration and address book Shopping flow Payment processing and system integrations Order processing Dual currency support Server and system integration Prerequisites: You must have knowledge and experience in the following areas: Components, features and functions of IBM WebSphere Commerce Suite Version 4.x Online malls and stores features, and services Familiarity with the operating system platform for implementation, and its programming tools Windows NT user interface and the Netscape Navigator V4.6.1 Web browser Creating content and programming for the Internet and World Wide Web environment HTML 3.2 syntax, including tables and forms Database programming using SQL C++ programming WebSphere Application Server Java programming and JSPs Certification Program: The information in this course will assist you in achieving IBM Certified Solutions Expert - IBM WebSphere Commerce Suite V4.x Customization certification. To find more information on Certification, go to the IBM Certification Site ( Page 25 of 37

26 IBM DB2 Universal Database 5/6/7 and 8: Advanced SQL Programming Course Duration: 4 Hours Audience: IntranetWare managers, CNE, and Master CNE candidates Prerequisites: A basic understanding of relational databases and SQL; knowledge of a programming language; completion of the courses IBM DB2 Universal Database 5/6/7 and 8: Database Objects and Data Manipulation and IBM DB2 Universal Database 5/6/7 and 8: Embedded SQL Programming Course Aim: Application developers involved in creating applications on DB2 databases Learning Objectives: After taking this course, the student should be able to utilize dynamic SQL analyze the contents of the SQLDA implement stored procedures identify user defined functions use the CLI and ODBC in applications use the EXPLAIN tool Course Incorporates: Test, hands-on exercise Page 26 of 37

27 IBM DB2 Universal Database 5/6/7 and 8: Database Creation, Access, and Manipulation Course duration: 4 Hours Audience: Database administrators and application developers who are responsible for database creation and who require an introduction to SQL Prerequisites: Previous courses in the IBM DB2 Universal Database 5/6/7 and 8 curriculum and a basic understanding of relational databases Course aim: To describe database creation, data manipulation and validation in DB2 Learning objectives: After taking this course, the student should be able to create a DB2 database catalog a database interpret the system catalog and database directory define database objects and manipulate data using SQL understand the concept of a transaction or unit of work explain the use of constraints and triggers in data validation Course incorporates: Test, hands-on exercises Page 27 of 37

28 IBM DB2 Universal Database 5/6/7 and 8: Database Objects and Concurrency Course duration: 4 Hours Audience: Database administrators and application developers involved in managing databases or creating applications in DB2 databases Prerequisites: The student should have a basic understanding of relational databases and SQL; the ability to create and configure a DB2 database; completion of the course IBM DB2 Universal Database 5.0: Database Creation, Access, and Manipulation Course aim: To discuss DB2 database objects and concurrency mechanisms Learning objectives: After taking this course, the student should be able to identify the data types supported by DB2 identify database objects and their uses understand the use of table spaces, extents, and buffer pools in data management explain database concurrency understand isolation levels describe the locking mechanisms implemented by DB2 to ensure data concurrency Course incorporates: Test, hands-on exercises Page 28 of 37

29 IBM DB2 Universal Database 5/6/7 and 8: Database Objects and Data Manipulation Course duration: 4 Hours Audience: Application developers involved in creating applications on DB2 databases Prerequisites: A basic understanding of relational databases and SQL; completion of previous courses in the IBM DB2 Universal Database 5/6/7 and 8 curriculum Course aim: To describe DB2 naming conventions and methods of data manipulation Learning objectives: After taking this course, the student should be able to understand DB2 naming conventions understand the authorities required to access data in an application create and use packages define and manipulate database objects and data using SQL understand the creation and use of large objects in applications Course incorporates: Test Page 29 of 37

30 IBM DB2 Universal Database 5/6/7 and 8: Diagnostics and Problem Determination Course Duration: 4 Hours Audience: Database administrators responsible for DB2 databases and data storage Prerequisites: An understanding of DB2 and DB2 fundamentals Course Aim: To provide DB2 database administrators with the knowledge required to locate and troubleshoot DB2 problems on the client or server Learning Objectives: After taking this course, the student should be able to determine the location and cause of problems understand the diagnostics tools available interpret SQL codes and error messages trace problems locate problems on clients use UNIX diagnostics tools troubleshoot common problems Course Incorporates: Test Page 30 of 37

31 IBM DB2 Universal Database 5/6/7 and 8: Monitoring DB2 Activity Course Duration: 4 Hours Audience: Database administrators responsible for DB2 databases and data storage Prerequisites: A basic understanding of DB2 and DB2 fundamentals; completion of the courses DB2 Universal Database 5/6/7 and 8: Database Planning and Installation and DB2 Universal Database 5/6/7 and 8: Security and Instances Course Aim: To provide a DB2 database administrator with the knowledge required to monitor and modify a DB2 instance or database Learning Objectives: After taking this course, the student should be able to locate and modify instance and database configuration settings understand the use of buffer pools capture and analyze explain data use the Snapshot Monitor and the Event Analyzer change monitor types Course Incorporates: Test, hands-on exercises Page 31 of 37

32 IBM DB2 Universal Database 5/6/7 and 8: Data Placement and Access Course Duration: 4 Hours Audience: Database administrators responsible for DB2 databases and data storage Prerequisites: A basic understanding of DB2 and DB2 fundamentals Course Aim: To explain how to manage and control database storage and access Learning Objectives: After taking this course, the student should be able to create a database understand the use of schemas in data placement understand storage concepts differentiate between DMS and SMS table spaces manage table spaces bind applications to databases create indexes, constraints, and views on tables collect and use statistics Course Incorporates: Test Page 32 of 37

33 IBM DB2 Universal Database 5/6/7 and 8: Server Management Course Duration: 4 Hours Audience: Database administrators responsible for DB2 databases and data storage Prerequisites: A basic understanding of DB2 and DB2 fundamentals Course Aim: To provide the database administrator with the knowledge to manage, configure, and troubleshoot a DB2 instance Learning Objectives: After taking this course, the student should be able to locate and change database and instance parameters grant and revoke access to data control resource usage understand sorting methods examine the system catalog use the Governor troubleshoot common problems Course Incorporates: Test, hands-on exercise Page 33 of 37

34 IBM DB2 Universal Database 5/6/7 and 8: Embedded SQL Programming Course Duration: 4 Hours Audience: Application developers involved in creating applications on DB2 databases Prerequisites: A basic understanding of relational databases, SQL, and 3rd or 4th generation languages Course Aim: To provide the user with a detailed understanding of embedded SQL programming Learning Objectives: After taking this course, the student should be able to understand the use of static embedded SQL and where it can be used understand the SQLCA handle errors in SDWL programs utilize host variables use cursors for data query and data modification incorporate the transaction or unit of work in programs Course Incorporates: Test Page 34 of 37

35 IBM DB2 Universal Database 5/6/7 and 8: Utilities and Recovery Course Duration: 4 Hours Audience: Database administrators responsible for implementing a backup and restore strategy for DB2 Prerequisites: A basic understanding of DB2 and DB2 fundamentals Course Aim: To enable the DB2 administrator to maintain and protect data in a DB2 database Learning Objectives: After taking this course, the student should be able to populate database tables identify DB2 utilities and know when to use a particular one maintain data understand and implement logging perform backups at database and table space levels perform recovery at database and table space levels use the administration tools for scheduling and performing backup and recovery Course Incorporates: Test, hands-on: exercises Page 35 of 37

36 IBM DB2 Universal Database 5/6/7 and 8: Database Planning and Installation Course duration: 4 Hours Audience: IT Managers, database administrators, application developers, and system administrators who require an introduction to the DB2 UDB family and who need to understand the issues involved in implementing DB2 their organizations Prerequisites: The student should have a basic knowledge of relational databases of Microsoft Windows NT Course aim: To introduce the DB2 UDB 5.0 family of products and to describe how to install and configure DB2 Learning objectives: After taking this course, the student should be able to identify the different products that comprise the DB2 Universal Database family identify the hardware and software requirements for DB2 database editions and client software understand the DB2 licensing options explain how to install and configure DB2 server editions and client software list the communications protocols supported by DB2 Course incorporates: Test, hands-on exercises Page 36 of 37

37 IBM DB2 Universal Database 5/6/7 and 8: Security and Instances Course duration: 4 Hours Audience: Database administrators and application developers who need an understanding of how security is implemented in DB2 Prerequisites: The student should have a basic knowledge of relational databases and Microsoft Windows NT; completion of the course IBM DB2 Universal Database 5/6/7 and 8: Planning and Installation Course aim: To explain the DB2 security schema and the use of instances in DB2 Learning objectives: After taking this course, the student should be able to explain and use the various administrative tools provided in DB2 Universal Databases understand the DB2 security schema use the administration tools to implement security understand the concept and use of instances in DB2 use the administration tools to manage instances Course incorporates: Test, hands-on exercises Page 37 of 37