IBM Net.Commerce Version 3.2: The Complete E-commerce Solution for Your Growing Business

Transcription

1 Software Announcement August 24, 1999 IBM Net.Commerce Version 3.2: The Complete E-commerce Solution for Your Growing Business Overview Sell your products and services to more than 150 million online shoppers. IBM s new Net.Commerce Version 3.2 gives you the power, flexibility and scalability to establish or enhance your e-commerce Web site quickly, easily and affordably. Use Net.Commerce Version 3.2 to: Create an online store or an entire mall Conduct business-to-consumer or business-to-business transactions Add secure online purchasing to your existing catalog site Customize the look, feel and flow of your site, using this software s unique features Choose the version that s right for you: Net.Commerce START (only for Windows NT ) If you re just getting started and want to be up-and-running quickly. Features: Fast set-up Low entry price Business-to-business and business-to-consumer functionality Store-creation wizard Three starter stores DB2 Universal Database and Domino Go Webserver OR Net.Commerce PRO (for Windows NT, AIX or Sun Solaris) If you want to build a second-generation Web site with additional functionality. Features: All Net.Commerce START capabilities, plus Advanced tools for creating intelligent catalogs Tools for back-end integration to SAP, EDI and IBM s MQSeries, CICS and IMS Support for Oracle8 database and Netscape Enterprise Server What s New in Version 3.2 You get all the features of Version 3.1, plus: IBM Payment Server with SET Secure Electronic Transaction support Euro support Coupon for Catalog Architect (included with PRO versions) Improved performance and scalability Improved reliability and manageability Enhanced business functionality Improved implementation and configuration Upgraded technical infrastructure Improved security Key Prerequisites Refer to the Technical Information section for details. Planned Availability Date Net.Commerce for Windows NT, AIX, and Sun Solaris, V3.2: August 27, 1999 At a Glance Tap into the vast Internet market and grow your business by creating an e-commerce site. IBM s Net.Commerce, Version 3.2 gives you everything you need to build a successful business on the Internet. Net.Commerce, Version 3.2 helps you: Implement a complete e-commerce solution It handles everything from catalog- and storefront-creation to payment processing and fulfillment Increased profitability Reduces the cost of sales transactions Extends your reach, with business-to-business capability Attracts and retains customers with easy-to-use advanced catalog tools Creates a compelling shopping experience through customizable storefronts Improve efficiency Speeds up set-up time with store-creation wizard and three starter stores Provides data interchange by integrating with existing back-end systems Tracks shoppers past purchasing activities for more streamlined customer service For ordering, contact: Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL Reference: YE001 This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description Net.Commerce Version 3.2 is a merchant solution that provides a framework to conduct business in a secure and scalable manner on the Internet. It supports business-to-consumer and business-to-business environments. Net.Commerce, Version 3.2 provides a complete e-commerce solution from catalog and storefront creation to payment processing and integration into back-end systems (for example, order fulfillment, tax, shipping). Key enhancements of Net.Commerce V3.2 over V3.1.2 are: Improved performance and scalability through enhancements to the mass import utility, database access, performance monitoring as well as flexibility to use SSL more selectively. Improved reliability and manageability by introducing Tivoli support, enhancements to logging facilities and more granular error messages. Enhanced business functionality through the introduction of new commands to enhance processing efficiency and order process, as well as enhancing credit card processing. Improved implementation and configuration by providing multiple install paths (typical and custom) as well as several configuration enhancements. Upgraded technical infrastructure through support for new versions of Net.Data, DB2, IBM Payment Server, WebSphere Application Server, as well as NT, AIX, Solaris, Netscape Enterprise Server, Oracle and Domino Go Webserver. Improved security via prompts to change default NCAdmin password, configuration files placed in non-document root directory, automated stop of secure server after configuration, enhanced file permissions and storage of log files. The Net.Commerce system consists of the following: Net.Commerce Server manages the interface to the buyers, enabling them to browse, save, query and order items in the interactive catalog. Net.Commerce Administrator provides a powerful authoring and administration environment, allowing store personnel to design the buying process and create an interactive product catalog. It includes the Site Manager, Store Manager and Template Designer. Key strengths of Net.Commerce, Version 3.2 include: Scalability from single to multiple processor systems Flexibility can be used to extend an existing online catalog site or to create a store or an entire mall Dynamic capabilities information is dynamically pulled from the database and populated into Web pages Net.Commerce is designed to provide flexibility so that the site look, feel, and flow can be customized to meet individual preferences. Unlike other merchant servers, users are not limited to a standardized storefront template. The creation of a unique and compelling shopping experience will help drive traffic on your site. Net.Commerce includes a Template Designer to let you design your own Web pages. Its graphic look, drag and drop capabilities, and quick testing function help you create and test your pages. used to create: Template Designer can be A home page for a store or mall Prototype category pages Product pages Unique pages for members of shopper groups In Net.Commerce, dynamic pages are cached for improved performance. In addition, all updates to the template design and catalog content can be tested on the staging server before going live. Application Program Interfaces (APIs) are also provided with Net.Commerce to customize functions related to payment, shipping and handling costs, inventory check, and the calculation of taxes. Net.Commerce is open in terms of the databases and the Web servers that it supports. ODBC support for Oracle and DB2 is available, in addition to native support for DB2. Support is provided for both the Domino Go Webserver and the Netscape Enterprise Server. With Net.Commerce Version 3.2, IBM has added further capability. It can be used by companies who want to set up an e-commerce site quickly at a reasonable cost. In addition, it is designed for second generation customers who want greater flexibility, additional function, and the ability to integrate with their legacy systems. This end-to-end e-commerce offering lets you get started quickly by decreasing both the amount of custom coding needed as well as set-up time. It comes with full Version 3.1 functionality, three Starter Stores, a Store Creation Smart Guide, IBM Payment Server for SET support, and euro support. The Net.Commerce server has also been redesigned to further improve security, scalability, and extensibility. Starter Stores Three pre-built Starter Stores (sample stores) are included. They have end-to-end shopping flows with predefined catalog templates, registration, shopping cart/order form, check-out, and payment components. They provide both business-to-business and business-to-consumer capability. Store Creation Smart Guide A wizard (Smart Guide) will guide the user through the creation of a store. It is browser accessible and walks the user through every aspect of store creation. It covers pages, templates, graphical elements, catalog navigation, store flow, pricing, shipping, taxing and payment. Panels within the wizard include a home page, store information, store type, store administration, store layout and style, buyer groups, discount information, and shipping and handling. After going through the smart guide, the appropriate templates, macros, APIs, and assets are created or assigned, and sample data is used to demonstrate the newly generated store. IBM Payment Server IBM Payment Server enables sellers to process payments easily and securely from their consumers. It manages the payment process, from communicating with the buyer to drafts with financial institutions. Records of transactions are automatically maintained to facilitate later reconciliation and reporting. IBM Payment Server includes Configuration Tools that let the seller configure: Net.Commerce to communicate with one or more acquiring gateways Authorization and capture

3 Auto or manual capture of payment IBM Payment Server also includes Administration Tools that allow the seller to query orders to view payment status, process payment once the order is shipped, and process reversals. Lotus Domino Integration Support for messaging and collaboration through Lotus Domino integration is included. This provides a generic function to: Allow Lotus Notes (such as an order confirmation to the buyer) to be sent from Net.Commerce Provide discussion group and bulletin board capability Version 3.2 PRO also contains: Advanced Catalog Tools Advanced Catalog Tools can be used to create intelligent catalogs. Now sellers and catalog providers can cater to the various shopping styles and buying behaviors of their customers through their smart electronic catalogs. These intelligent catalogs can provide quick and easy search methods and also acknowledge that a buyer may need extra guidance in making a product selection. A virtual sales assistant can reside in the catalog to help shoppers through the product selection process. Buyers can browse a smart catalog and become more knowledgeable of the product before making their purchase decision or simply find the right product quickly. The foundation for building an intelligent catalog is provided by the Advanced Catalog Tools. This foundation combines knowledge engineering and a parametized search method. Knowledge engineering allows the catalog provider to imbed knowledge of their best sales and marketing personnel into the catalog. The parametric search feature provides quick access to products meeting the criteria specified by the parameters. This foundation includes a comparison function that allows for comparing a desired set of products and their features. At any level within the intelligent search process, a side-by-side product feature comparison can occur. The Advanced Catalog Tools enable buyers to create and integrate shopping metaphors. These shopping metaphors enable buyers to explore product features, obtain assistance from a virtual salesperson, and compare product information. The product exploration mode of shopping is a parametric search. Buyers select the features or specifications to identify the desired products. The features may be equal to a specific value or be within a given range. Exploration occurs as the buyer is allowed to select and deselect specifications throughout the process. This parametric search quickly narrows the search from thousands of products to only a handful. The sales assistance metaphor provides a question and answer dialog to identify the best product. This dialog can be tailored to help in gift selection and can service the buyer who knows very little about the product area. A buyer may want to use this virtual sales assistant to cover all areas prior to making a purchase decision. The product comparison function complements the parametric search and sales assistant. At any point within the intelligent catalog, the buyer can decide to compare the products meeting criteria specified from the search process. The Advanced Catalog Tools customize each mode of shopping. For product exploration, the tool is used to select the attributes for the search criteria. This tool lets attributes vary by category, allowing for additional features to be searched at sub-category levels. The sales assistance tool is used to easily create a question and answer hierarchy. Each answer refines the search and its association to selected product specifications. The product comparison tool is used to define the features displayed for the comparison function. This is where additional features, not necessarily required for the search criteria, can be included for a detailed comparison of product specifications. All of the tools are easy to use, and do not require any programming or HTML knowledge. The format and look-and-feel for all of the intelligent search methods can be customized and tailored to fit the design criteria of the catalog. The shopping metaphors can also be tailored to specific shopper or buying groups. Back-end Integration The Net.Commerce MQSeries Adapter is a component of Net.Commerce that enables integration with back-end systems, using MQSeries as middleware. This adapter: Supports sending and receiving messages using MQSeries Works with a set of defined outbound and inbound messages that help integrate Net.Commerce business processing with back-end system business processing Supports message extension and new messages Catalog Architect A coupon is included for IBM Catalog Architect for Windows NT, Version 3.2. Catalog Architect is a graphical user interface tool, used for designing rich electronic catalogs for Net.Commerce. It can be used with the Windows NT, AIX, Sun Solaris, and AS/400 versions of Net.Commerce Version 3.2. Catalog Architect: Enables the building of a product information repository that contains the information for: -- Individual products -- Stock Keeping Units (SKUs) -- Categories -- Stores -- Pricing -- Templates -- The relationship between these catalog objects Provides an object oriented knowledge base that: -- Understands the relationship required for merchandising products -- Enables easy creation and maintenance of these products and their relationships Catalog Architect provides a powerful creation and authoring environment for product information

4 required by Net.Commerce, including stores, categories, products, and SKUs. It consists of six components: CA Repository Manager creates and manages Net.Commerce information. CA Stores Manager creates and manages all the information that Net.Commerce requires for its stores. CA Product Manager creates and manages product information. This includes the attributes that are required for Net.Commerce, attributes that are product specific, SKU specific, and price specific. CA SKU Manager creates and manages SKUs based on products that are already created. The CA SKU Manager provides automatic SKU generation, that generates all of the SKUs of a product once the attributes and values are defined. CA Category Manager creates and manages categories and category hierarchies. CA Publisher takes the catalog information contained in the repository and formats it into the Net.Commerce schema. After checking, validating, and verifying the data, CA Publisher populates the Net.Commerce tables with this information. Year 2000 This product is Year 2000 ready. When used in accordance with its associated documentation, it is capable of correctly processing, providing, and/or receiving date data within and between the twentieth and twenty-first centuries, provided that all products (for example, hardware, software, and firmware) used with the product properly exchange accurate date data with it. The service end date for this Year 2000 ready product is January 31, This program is EuroReady. Euro Currency For more information on the implications of the euro, visit the IBM euro Web site at: EuroReady Products IBM considers an IBM product to be EuroReady if the product, when used in accordance with its associated documentation, is capable of correctly processing monetary data in the euro denomination and of respecting the euro currency formatting conventions (including the euro sign). This assumes that all other products (for example, hardware, software, and firmware) that are used with this product are also EuroReady. IBM hardware products that are EuroReady may or may not have an engraved euro sign key on their keyboards. Currently, EuroReady status applies primarily to IBM products specific to the EMU countries. Products that are not specific to these countries are deemed to be not ready for euro unless otherwise stated in the product s country-specific specifications. IBM Hardware Ready IBM supplies certain IBM products which include third party software (pre-loaded or not) and/or third party attached hardware. In these instances, IBM is not in a position to assert that these third party products are, in themselves, EuroReady. Therefore, such IBM products will be designated as Hardware ready. EuroReady Solutions IBM considers a solution to be EuroReady when the solution providers have: Analyzed the euro requirements, including the need to comply with relevant EC rules Built in appropriate function The solution providers can clearly demonstrate this by: Detailing euro-related requirements Describing how these will be implemented in the solution Declaring when the implementation will be generally available The euro capabilities of a EuroReady solution will be clearly identified as features of the solution specification as described in the contracts document. Reference Information Refer to Software Announcement , dated October 28, Trademarks IMS and Net.Data are trademarks of International Business Machines Corporation in the United States or other countries or both. DB2 Universal Database, AIX, CICS, MQSeries, DB2, and AS/400 are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Windows NT is a registered trademark of Microsoft Corporation. Domino is a trademark of Lotus Development Corporation. Lotus and Lotus Notes are registered trademarks of Lotus Development Corporation. SET and the SET Logo are tradmarks owned by SET Secure Electronic Transaction LLC. Other company, product, and service names may be trademarks or service marks of others

5 IBM US Announcement Supplemental Information August 24, 1999 Education and Training Education Support IBM Net.Commerce, Version 3.2 Implementation A Net.Commerce Implementation course is planned. This course provides the customer or Business Partner with the necessary skills to implement a fully functional Net.Commerce system. After completing this course, attendees should be able to: -- Describe the functions and components of Net.Commerce. -- Install and configure the system. -- Use the Net.Commerce administration tools to create a single storefront or a mall with multiple stores and administrators. The course is intended for system integrators and administrators who want to install, configure, and manage a Net.Commerce system. e-business Centers e-business Centers are available for proof-of-concept and technical Net.Commerce, V3.2 demonstrations. Contact your IBM representative for more information. Call IBM Education and Training at 800-IBM-TEACH ( ) for catalogs, schedules, and enrollments. Publications The following IBM publications, as appropriate, will be shipped with Net.Commerce Version 3.2. They can also be ordered from IBM. IBM Net.Commerce for Windows NT Installing and Getting Started Guide Version 3.2 (GC ) IBM Net.Commerce for AIX Installing and Getting Started Guide Version 3.2 (GC ) IBM Net.Commerce for the Solaris Operating Environment Installing and Getting Started Guide Version 3.2 (GC ) The following material can be ordered from IBM: Hosted E-commerce A Growth Business Opportunity for Internet Services Providers (G ) 12 pages. Describes the benefits of offering a hosting solution. Hosted E-commerce An Efficient, Lower Cost Approach to Extend Your Market (G ) 12 pages. Describes the benefits of hosting an e-commerce site. IBM E-commerce Solutions (G ) 6 pages. Describes IBM s expertise in e-commerce. IBM Net.Commerce (G ) 4 pages. Features and benefits of Net.Commerce. Displayable Softcopy Publications: The Net.Commerce publications, as appropriate, are provided as part of the product in PDF format on the CD-ROM. An extensive online information system is also integrated into the product. Merchants can find conceptual, how-to, and reference information to help create virtual stores and malls, and perform advanced customization. The information can be accessed in the following ways: Visiting a URL on your own system, after you have installed the product Viewing or printing PDF copies of the information Clicking on Help in the Net.Commerce Administrator Open Enterprise: Net.Commerce uses the following Internet open standards: HyperText Markup Language (HTML) HyperText Transfer Protocol (HTTP) Secure Sockets Layer (SSL) Common Gateway Interface (CGI) Secure Electronic Transaction (SET) Technical Information Specified Operating Environment Hardware Requirements: The recommended minimum processor for the Windows NT versions is a 450 MHz Pentium II processor-based IBM PC server or compatible (certified as NT compatible) with a minimum memory of 1 GB, system disk space of 1 GB, and a CD-ROM drive. The recommended minimum processor for the AIX version is a 233 MHz RS/6000 system capable of running AIX, with a minimum memory of 1 GB, system disk space of 1 GB, and a CD-ROM drive. The recommended minimum processor for the Sun Solaris version is a 250 MHz Sun SPARC UltraSPARC-II server capable of running Sun Solaris, with a minimum memory of 1 GB, system disk space of 1 GB, and a CD-ROM drive. Software Requirements: Microsoft Windows NT Server Version 4.0 with Service Pack 4, or AIX Version 4.2 or 4.3, or Sun Solaris Version 2.6 or 2.7. In addition, the Net.Commerce Administrator requires the use of a standard Internet browser that supports Java 1.1, JavaScript, Cookies, and Frames such as Netscape Communicator Version 4. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

6 For Oracle ODBC support, Oracle 8.04 or 8.05 and ODBC drivers are required. For Netscape Enterprise Server, NES V3.6.1 is required. Required Skills Customers or Business Partners implementing an IBM Net.Commerce solution should have skills in: Operating system used TCP/IP protocols WWW site administration HTML IBM Net.Commerce Programming skills are necessary for customization work. Performance Considerations: Response time in an Internet environment depends on a variety of network and telecommunication factors, such as line speeds, local network constraints, and available processing capacity on the Web server and application server. Planning Information Customer Responsibilities: You should consider the installation, design, implementation, and maintenance of the Net.Commerce system. It is recommended strongly that IBM Global Services or Business Partners be used to assist in these activities, unless adequate in-house skills are available. In order to implement a complete Net.Commerce system, you or a Business Partner should have the following skills: Basic systems and network administration skills for either Windows NT, AIX, or Sun Solaris An understanding of TCP/IP protocols including HTTP and SSL Experience with a World Wide Web browser such as Netscape Navigator 4 Experience in administering a World Wide Web server such as the Lotus Domino Go Webserver Experience in creating Web content using HTML and Java Understanding of relational database concepts Ability to perform basic SQL queries Programming skills for advanced customization Installability: An upgrade to Net.Commerce START or PRO for Windows NT, V3.2, or Net.Commerce PRO for AIX or Sun Solaris, V3.2 is available from Version 2 or Version 3.1 for the same operating system. An upgrade from Net.Commerce START for Windows NT, V3.2 to Net.Commerce PRO for Windows NT, V3.2 is also available. In the U.S., the Net.Commerce for Windows NT, V3.2 Support Line is and the Net.Commerce for AIX and Sun Solaris, V3.2 Support Line is 800-CALL-AIX ( ). Installation and technical support is provided by IBM Global Services. For more information call 800-IBM-4YOU ( ). Packaging: IBM Net.Commerce ships on CD-ROM media only. The following are included: Net.Commerce Installing and Getting Started Guide Net.Commerce 3.2 CD Lotus Domino Go Webserver CD DB2 Universal Database 6.1 CD DB2 Extenders 6.1 CD DB2 Net.Data 6.1 CD WebSphere Application Server 2.02 Standard Edition CD (PRO only) Net.Commerce Independent Software Vendors card Catalog Architect coupon (included with PRO versions) Proof of Entitlement License Information booklet International Program License Agreement Read Me First card Security, Auditability, and Control Net.Commerce uses the security and auditability features of the Windows NT, AIX, and Sun Solaris operating systems. The SSL protocol, an Internet open standard, is used to encrypt communications between the Web browser and the Web server. The Payment Server of Net.Commerce supports the Secure Electronic Transaction (SET) protocol. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Ordering Information The price of each Net.Commerce is based on the number of processors in the system or node executing all or any part of the Net.Commerce application and on the number of merchants. Direct Customer Support: Direct customer support is provided by Support Line. This fee service enhances customers productivity by providing voice and electronic access into the IBM support organization. Support Line will help answer questions pertaining to usage and suspected software defects for eligible products

7 Order Feature Part Program Name Type No. Number Number Net.Commerce V3.2 START for Windows NT 5801-AAR L1741 Net.Commerce V3.2 START Upgrade from 5803-AAR L1743 V2 or V3.1 START for Windows NT Net.Commerce V3.2 PRO for Windows NT 5801-AAR L2783 Net.Commerce V3.2 PRO Upgrade from 5803-AAR L2785 V2 or V3.1 PRO for Windows NT Net.Commerce V3.2 PRO Upgrade from 5803-AAR L2809 V3.2 START for Windows NT Net.Commerce V3.2 PRO for AIX 5801-AAR L3091 Net.Commerce V3.2 PRO Upgrade from 5803-AAR L3093 V2 or V3.1 PRO for AIX Net.Commerce V3.2 PRO Upgrade from 5803-AAR L2807 V2 or V3.1 START for AIX Net.Commerce V3.2 PRO for Sun Solaris 5801-AAR L3097 Net.Commerce V3.2 PRO Upgrade from 5803-AAR L3098 V2 or V3.1 PRO for Sun Solaris Net.Commerce V3.2 PRO Upgrade from 5803-AAR L2805 V2 or V3.1 START for Sun Solaris Additional Processor and Additional Merchant Features The Proof of Entitlement is the authorization for additional processors and additional merchants. Net.Commerce V3.2 START - One Additional 5807-AAR L1749 Processor Net.Commerce V3.2 START - One Additional 5808-AAR L1750 Processor Upgrade from V2 or V3.1 Net.Commerce V3.2 PRO - One Additional 5807-AAR L2791 Processor Net.Commerce V3.2 PRO - One Additional 5808-AAR L2792 Processor Upgrade from V2 or V3.1 Net.Commerce V3.2 START - One Additional 5807-AAR L2781 Merchant Net.Commerce V3.2 START - One Additional 5808-AAR L2782 Merchant Upgrade from V2 or V3.1 Net.Commerce V3.2 PRO - One Additional 5807-AAR L2793 Merchant Net.Commerce V3.2 PRO - One Additional 5808-AAR L2794 Merchant Upgrade from V2 or V3.1 Passport Advantage Program Name/Description Part Number Net.Commerce V3.2 START for Windows NT Media Package - English BK796NA Net.Commerce V3.2 PRO for Windows NT Media Package - English BK7TLNA Net.Commerce V3.2 PRO for AIX Media Package - English BK68ANA Net.Commerce V3.2 PRO for Sun Solaris Media Package - English BK68ENA Net.Commerce V3.2 for Windows NT Documentation Package - English BK7UJNA Net.Commerce V3.2 for AIX Documentation Package - English BK68DNA Net.Commerce V3.2 for Sun Solaris Documentation Package - English BK68FNA

8 Upgrade Protection (Entitled Customers): Customers who have previously acquired Software Advantage Upgrade Protection, and have not migrated to the Passport Advantage Offering as shown in the table below, will receive automatically their entitlement to the new Media Pack shortly after general availability. Terms and Conditions Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use. License Information Form Number: CT6TZNA Limited Warranty Applies: Yes Program Services: Available until January 31, 2001 Money-back Guarantee: 30-day, money-back guarantee Copy and Use on Home/Portable Computer: No Support Line: Yes Volume Orders: Yes, contact your IBM representative Passport Advantage Applies: Yes Passport Advantage Subscription Applies: Yes Upgrades: Customers can acquire upgrades up to the currently authorized level of use of the qualifying programs. AIX/UNIX Upgrade Protection Applies: No Entitled Upgrade for Current AIX/UNIX Upgrade Protection Licensees: No AS/400 Software Subscription Applies: No Variable Charges Apply: No Educational Allowance Available: Yes 15%, to qualified educational institution customers. Charges Part One-Time Program Name (U.S./Canada) Number Charge Net.Commerce V3.2 START for Windows NT 41L1741 $ 4,999 Net.Commerce V3.2 START Upgrade from 41L1743 2,000 V2 or V3.1 START for Windows NT Net.Commerce V3.2 PRO for Windows NT 41L ,999 Net.Commerce V3.2 PRO Upgrade from 41L2785 8,000 V2 or V3.1 PRO for Windows NT Net.Commerce V3.2 PRO Upgrade from 41L ,000 V3.2 START for Windows NT Net.Commerce V3.2 PRO for AIX 41L ,999 Net.Commerce V3.2 PRO Upgrade from 41L3093 8,000 V2 or V3.1 PRO for AIX Net.Commerce V3.2 PRO Upgrade from 41L ,000 V2 or V3.1 START for AIX Net.Commerce V3.2 PRO for Sun Solaris 41L ,999 Net.Commerce V3.2 PRO Upgrade from 41L3098 8,000 V2 or V3.1 PRO for Sun Solaris Net.Commerce V3.2 PRO Upgrade from 41L ,000 V2 or V3.1 START for Sun Solaris

9 Part One-Time Program Name (U.S./Canada) Number Charge Additional Processors and Additional Merchants Net.Commerce V3.2 START 41L1749 $ 3,999 One Additional Processor Net.Commerce V3.2 START 41L1750 1,600 One Additional Processor Upgrade from V2 or V3.1 Net.Commerce V3.2 PRO 41L ,999 One Additional Processor Net.Commerce V3.2 PRO 41L2792 6,400 One Additional Processor Upgrade from V2 or V3.1 Net.Commerce V3.2 START 41L One Additional Merchant Net.Commerce V3.2 START 41L One Additional Merchant Upgrade from V2 or V3.1 Net.Commerce V3.2 PRO 41L One Additional Merchant Net.Commerce V3.2 PRO 41L One Additional Merchant Upgrade from V2 or V3.1 The price of each Net.Commerce license is based on the number of processors and the number of merchant sites in the system or node executing all or any part of the Net.Commerce application. The maximum total number of merchant sites for Net.Commerce START or Net.Commerce PRO is limited to six merchant sites on any one hardware system or node. Number of Processors Each system or node executing the Net.Commerce application requires the Net.Commerce program package. Each program package entitles the licensee to run Net.Commerce on one processor. In the case of a Symmetric Multiprocessor (SMP) system or node, the customer must acquire additional processor features that bring the total number of processor charges equal to the total number of processors executing all or any part of the Net.Commerce application. Number of Merchants Each Net.Commerce program package entitles the licensee to one merchant site. be acquired if more than one merchant site is running on a single system or node. The following examples illustrate the pricing methodology. Additional Processor Additional merchant features must A 4-way SMP, whether a standalone system or a node in a larger system, would require the Net.Commerce program package and three additional processor features. Additional Merchant Site A single Net.Commerce system or node entitles the licensee to one merchant site. Each additional merchant site running on that system or node would require the acquisition of an additional merchant feature. Combination A Net.Commerce system composed of two 4-way SMP nodes running four merchant sites, would require the acquisition of two Net.Commerce program packages, six additional processor features and two additional merchant features. Passport Advantage Note: For Passport Advantage ordering information and charges, contact your IBM Lotus representative or authorized IBM Lotus Business Partner. Additional information is also available on the Passport Advantage URL: Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries around the world. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at:

10 Call Now to Order Contact the IBM Americas Call Centers (to help IBM serve you, use the Reference Code): Phone: 800-IBM-CALL Fax: 800-2IBM-FAX Internet: ibm Mail: IBM Americas Call Centers Dept. YE001 P.O. Box 2690 Atlanta, GA Reference Code: YE001 You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU. Note: Shipments will begin after the planned availability date. IBM Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Trademarks RS/6000 and Net.Data are trademarks of International Business Machines Corporation in the United States or other countries or both. AIX, DB2 Universal Database, DB2, and AS/400 are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Pentium is a trademark of Intel Corporation. Microsoft and Windows are trademarks of Microsoft Corporation. Windows NT is a registered trademark of Microsoft Corporation. Java is a trademark of Sun Microsystems, Inc. UNIX is a registered trademark in the United States and other countries exclusively through X/Open Company Limited. Domino is a trademark of Lotus Development Corporation. Approach and Lotus are registered trademarks of Lotus Development Corporation. Other company, product, and service names may be trademarks or service marks of others. Year 2000 Readiness Disclosure Statements made in this announcement regarding Year 2000 are Year 2000 Readiness Disclosures under the Year 2000 Information and Readiness Disclosure Act of 1998, a U.S. statute enacted on October 19,