Installation Failure (I think) Posted by krick /08/16 14:51

Transcription

1 Installation Failure (I think) Posted by krick /08/16 14:51 Hello all, Just attempted to install TestMaker on my Win7-64 machine and I think it\'s hung up. I did the following: - downloaded PushToTest_TestMaker_Install_Windows _ zip - extracted it to a temp folder - got the installation screen(s) - accepted the euia, added some links for the browsers - started installation - it ran through the installation process - created the C:\\Program Files (x86)\\pushtotest_testmaker folder and installed over 600mb - installer is hung on a blank screen with Previous, Next and Quit buttons (see image). Next doesn\'t do anything - I don\'t have any icons on my desktop or in my menus What now? Any help would be appreciated...tia Richard S. Posted by Eshita /08/17 07:36 Could you please download the latest version of testmaker from and let me know the result. Posted by krick /08/17 09:36 Thanks! Am downloading and will uninstall and reinstall to see if it works. The installation did appear to work well enough that I was able to get testmaker running, though I\'m having problems connecting to the Sahi example site. I\'ll retry the installation so if there are additional configurations done by the installer, I\'ll get the benefit of those. I\'ll post my results. 1 / 7

2 Posted by krick /08/17 11:26 I did the following: Downloaded PushToTest_TestMaker_Install_Windows _ zip Navigated to C:\\Program Files (x86)\\pushtotest_testmaker\\uninstaller and double-clicked on uninstaller.jar Confirmed that everything was gone except the uninstaller folder. Manually removed that and restarted just for good measure. Reinstalled with all the defaults Same issue - installer works and seems to install but then I get an installer screen with the TestMaker install splash screen and three buttons: Previous Next Quit - Next doesn\'t do anything, previous seems to run the install routines again (see two therm bars). Looks like all the folders are created so I\'ll continue working with TestMaker as though the installer indicated success. No further action is needed for me unless there are supposed to be additional steps after this screen. Thanks for the assistance. Posted by wr /08/18 02:39 I have not had the same issues as you and using the same OS. I make sure that I do the following: 1. Unblock the zip file once downloaded (see properties of the zip file) 2. Run as administrator (even if I\'m signed in as an administrator based on how UAC works) and open the run command and start setup_testmaker64.cmd. 3. For uninstall again run as administrator and force delete of all files/folders Any reason why you are installing it to Program File(x86) folder, this usually is the default folder for 32 bit apps, and I believe you are downloading the 64 bit build You may already have down this, but just extra notes in case you hadn\'t. Posted by krick /08/18 14:19 Thanks for the insight that this has worked correctly for someone. It had crossed my mind to run the uninstall and installation as administrator but you were correct in assuming that I hadn\'t done that. I went ahead and ran as administrator, but ended up with the same results. I do have a bit more information now because of that. By installing from a CMD line, I\'m now seeing some error messages in my CMD winodw when I select the Next button in the Java installer 2 / 7

3 window. I\'m not sure what all this means but here is what I\'m seeing: Microsoft Windows Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\\install>java -jar PushToTest_TestMaker_Community_Install_Windows64.jar could not create shortcut instance java.lang.exception: error loading library java.lang.unsatisfiedlinkerror: C:\\Users\\richardsut\\AppData\\Local\\Temp\\ShellLink _x64.dll: Can\'t find dependent libraries at com.izforge.izpack.util.librarian.loadarchspecificlibrary(unknown Sou r at com.izforge.izpack.util.librarian.loadlibrary(unknown Sour at com.izforge.izpack.util.os.shelllink.initialize(unknown Sour at com.izforge.izpack.util.os.shelllink.(unknown Sour at com.izforge.izpack.util.os.win_shortcut.initialize(unknown Sour at com.izforge.izpack.panels.shortcutpanel.panelactivate(unknown Sour at com.izforge.izpack.installer.installerframe.switchpanel(unknown Sourc e) at com.izforge.izpack.installer.installerframe$navigationhandler.actionp erformed(unknown Sour at javax.swing.abstractbutton.fireactionperformed(unknown Sour at javax.swing.abstractbutton$handler.actionperformed(unknown Sour at javax.swing.defaultbuttonmodel.fireactionperformed(unknown Sour at javax.swing.defaultbuttonmodel.setpressed(unknown Sour at javax.swing.plaf.basic.basicbuttonlistener.mousereleased(unknown Sour at java.awt.component.processmouseevent(unknown Sour at javax.swing.jcomponent.processmouseevent(unknown Sour at java.awt.component.processevent(unknown Sour at java.awt.container.processevent(unknown Sour at java.awt.component.dispatcheventimpl(unknown Sour at java.awt.container.dispatcheventimpl(unknown Sour at java.awt.component.dispatchevent(unknown Sour at java.awt.lightweightdispatcher.retargetmouseevent(unknown Sour at java.awt.lightweightdispatcher.processmouseevent(unknown Sour at java.awt.lightweightdispatcher.dispatchevent(unknown Sour at java.awt.container.dispatcheventimpl(unknown Sour at java.awt.window.dispatcheventimpl(unknown Sour at java.awt.component.dispatchevent(unknown Sour at java.awt.eventqueue.dispatcheventimpl(unknown Sour at java.awt.eventqueue.access$000(unknown Sour at java.awt.eventqueue$1.run(unknown Sour at java.awt.eventqueue$1.run(unknown Sour 3 / 7

4 Sour Sour at java.awt.eventqueue$2.run(unknown Sour at java.awt.eventqueue$2.run(unknown Sour Sour at java.awt.eventqueue.dispatchevent(unknown Sour at java.awt.eventdispatchthread.pumponeeventforfilters(unknown Sour at java.awt.eventdispatchthread.pumpeventsforfilter(unknown Sour at java.awt.eventdispatchthread.pumpeventsforhierarchy(unknown Sour at java.awt.eventdispatchthread.pumpevents(unknown Sour at java.awt.eventdispatchthread.pumpevents(unknown Sour at java.awt.eventdispatchthread.run(unknown Sour java.lang.nullpointerexception at com.izforge.izpack.util.os.win_shortcut.getprogramsfolder(unknown Sou r at com.izforge.izpack.panels.shortcutpanel.getprogramsfolder(unknown Sou r at com.izforge.izpack.panels.shortcutpanel.panelactivate(unknown Sour at com.izforge.izpack.installer.installerframe.switchpanel(unknown Sourc e) at com.izforge.izpack.installer.installerframe$navigationhandler.actionp erformed(unknown Sour at javax.swing.abstractbutton.fireactionperformed(unknown Sour at javax.swing.abstractbutton$handler.actionperformed(unknown Sour at javax.swing.defaultbuttonmodel.fireactionperformed(unknown Sour at javax.swing.defaultbuttonmodel.setpressed(unknown Sour at javax.swing.plaf.basic.basicbuttonlistener.mousereleased(unknown Sour at java.awt.component.processmouseevent(unknown Sour at javax.swing.jcomponent.processmouseevent(unknown Sour at java.awt.component.processevent(unknown Sour at java.awt.container.processevent(unknown Sour at java.awt.component.dispatcheventimpl(unknown Sour at java.awt.container.dispatcheventimpl(unknown Sour at java.awt.component.dispatchevent(unknown Sour at java.awt.lightweightdispatcher.retargetmouseevent(unknown Sour at java.awt.lightweightdispatcher.processmouseevent(unknown Sour at java.awt.lightweightdispatcher.dispatchevent(unknown Sour at java.awt.container.dispatcheventimpl(unknown Sour at java.awt.window.dispatcheventimpl(unknown Sour at java.awt.component.dispatchevent(unknown Sour at java.awt.eventqueue.dispatcheventimpl(unknown Sour at java.awt.eventqueue.access$000(unknown Sour 4 / 7

5 at java.awt.eventqueue$1.run(unknown Sour at java.awt.eventqueue$1.run(unknown Sour Sour Sour at java.awt.eventqueue$2.run(unknown Sour at java.awt.eventqueue$2.run(unknown Sour Sour at java.awt.eventqueue.dispatchevent(unknown Sour at java.awt.eventdispatchthread.pumponeeventforfilters(unknown Sour at java.awt.eventdispatchthread.pumpeventsforfilter(unknown Sour at java.awt.eventdispatchthread.pumpeventsforhierarchy(unknown Sour at java.awt.eventdispatchthread.pumpevents(unknown Sour at java.awt.eventdispatchthread.pumpevents(unknown Sour at java.awt.eventdispatchthread.run(unknown Sour Posted by kotaramamohana /08/24 01:25 Hi Team, We are using windows7 operating system. Before installing pushtotest, we have installed jdk-7-windows-x64 in our machine and installed pushtotest6(pushtotest_testmaker_enterprise_install_windows64). But when we started recording in designer window, When we tried to loginto application through recording, script was generated for the below mentioned actions Navigate click on login link click on login button is recorded but script is not generated for the below mentioned actions Entering User id and pwd in webedit boxes. Can you please let us know solution to work perfectly what are the settings do we need to do it. Already we have installed java1.6 in our machine Posted by Eshita /08/24 09:29 Please go through this document. 5 / 7

6 1. Go to TestMaker Console -> Tools -> Preferences 2. Click on the Browsers tab 3. Click on the SSL Certificate Manager Please go through that document and let me know if you are facing any problem. Posted by kotaramamohana /08/25 02:17 Hi Eshita, Thanks for your reply. Actually we did as you suggested way but still we are facing the problem Posted by Eshita /08/25 10:04 Which browser you are using to record the script? Posted by kotaramamohana /08/25 23:39 Hi Eshita, Today When i tried to record application for Login functionality, Navigate alone is working but remaining Click on Login link, Enter user id and pwd, Click on Login button, click on logout link is not working for IE8, FF3.6 browsers. I have not tried with remaining browsers. Thanks, Ram Posted by Eshita /08/29 09:29 Could you please attach the link which you are trying to record. 6 / 7

7 Posted by kotaramamohana /08/29 23:17 Hi Eshita, Here is the production link Our QA environment, we are using Posted by mangopudding /09/15 18:13 Hi. I had the same problem a few minutes ago on a 64-bit Windows 2008 R2 virtual server but have resolved the issue. If you have installed JAVA and PushToTest and it didn\'t install successfully - now is a good time to uninstall JAVA and PushToTest and make sure the folders are deleted properly. Mixing up 32-bit and 64-bit versions of JAVA can cause some funky-poo problems. 1) Make sure you manually download and install the 64-bit version of JAVA. You can get the offline version here: 2) When you do the install of JAVA, make sure it goes to C:\\Program Files\\ NOT the directory C:\\Program Files (x86). 3) You might want to manually update the Windows System variables PATH and PATHEXT so it can find JAVA. 4) Make sure you download the 64-bit version of PushToTest. Good luck! Posted by Eshita /09/23 07:58 Thanks. 7 / 7