Installation and Owner s Manual

Transcription

1 Installation and Owner s Manual U.S. and Canada call toll-free: -877-ROC-N-ROL ( ) Outside the U.S. and Canada, call: () - support@amientertainment.net 0 Rev B

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3 GrandSTAR Internet Jukebox Safety Safety IMPORTANT SAFETY INFORMATION. Read these instructions.. Keep these instructions.. Heed all warnings.. Follow all instructions.. Do not use this jukebox near water.. Do not block any ventilation openings. Install in accordance with the manufacturer s instructions. 7. Do not install near any heat sources such as radiators, heat registers, stoves, or other jukebox (including amplifiers) that produce heat. 8. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 9. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the jukebox. 0. Only use the attachments/accessories specified by the manufacturer.. Unplug this jukebox during lightning storms or when unused for long periods of time.. Refer all servicing to qualified service personnel. Servicing is required when the jukebox has been damaged in any way, such as when the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the jukebox, the jukebox has been exposed to rain or moisture, does not operate normally, or has been dropped.. When replacing a battery CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. 0 Rev B i

4 Safety GrandSTAR Internet Jukebox CAUTION! The lightning flash with arrowhead symbol, within an equilateral triangle is intended to alert the user to the presence of noninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. CAUTION! The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance or servicing instructions.! WARNING! Do not expose this jukebox to rain or moisture. No objects filled with liquid, such as vases, shall be placed on the jukebox. CAUTION! RISK OF ELECTRIC SHOCK DO NOT OPEN DO NOT REMOVE ANY COVERS, GUARDS, OR SHIELDS. NO USER SERVICEABLE PARTS ARE INSIDE THIS JUKEBOX. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL ii 0 Rev B

5 GrandSTAR Internet Jukebox Table of Contents Table of Contents SECTION: UNPACKING & SYSTEM DESCRIPTION...- Introduction...- GrandSTAR Jukebox Features...- General Features:...- Service Features:...- Unpacking Instructions...- Door...- Visual Inspection...- Handy Case...- Warranty Registration Card...- Major Components of the GrandSTAR...- Computer Core Assembly and I/O Board...- Touchscreen 9 LCD Monitor...- System Power Supply...- Transformer Assembly...- LED Controller...- Router...- Dial-Up Modem...- Volume Control Unit...- -Channel Pre-Amplifier Watt Audio Digital Power Amplifier...- Audio Output Transformers...- Bill Acceptor...- GrandSTAR Specifications...- Sound System...- Fuses And Circuit Breakers...- Lighting...- SECTION: INITIAL SET UP AND TESTING...- Initial Set Up...- Testing the Network...- Calibrating the Touchscreen...- Credit Test...- Audio Test...- Connection Rules...- Wireless Router Reception...- SECTION: SOUND SYSTEM SETUP...- Introduction...- Extension Speaker Operation Rev B iii

6 Table of Contents GrandSTAR Internet Jukebox Selecting Speaker Power... - General Instructions... - Selection Procedures... - Extension Speakers Connected E to E7 or T to T Ohm Speakers Connected To Transformer Taps E through E or T through T Ohm Speakers Connected to Channel Transformer Taps: Ohm Speakers Connected to Channel Transformer Taps: Ohm Speakers Connected To Transformer Taps E through E or T through T Ohm Speakers Connected to Channel Transformer Taps Ohm Speakers Connected to Channel Transformer Taps... - Amplifier Overload Check Speaker Synopsis Watts of RMS Power per Amplifier or 00 Watts per Channel SECTION: ADDING MICROPHONES... - SECTION: LED LIGHTING AND BILL ACCEPTOR... - LED Control Assembly (#090)... - Features of the LED Control Assembly (#090) (Figure )... - Flash Rate (Speed) of the LEDs... - Brightness of the LEDs... - Music Beat Sensitivity... - Remote Enable/Disable Program Switch... - Bill Acceptor Settings... - Coinco Vantage Setup... - MEI AE Setup... - SECTION: ROUTINE SERVICE... - Introduction... - Preventive Maintenance... - Exterior... - Touchscreen Calibration... - Air Filter... - Hard Drive Replacement... - SECTION: 7 TROUBLESHOOTING Introduction Power Supply Board V LED V LED V LED Channel Pre-Amplifier Power LED Status LED Rowelink LED iv 0 Rev B

7 GrandSTAR Internet Jukebox Table of Contents Volume Control Unit...7- Period LED (on the 0s digit)...7- Period LED (on the s digit)...7- Power Amplifier...7- Yellow Clip LED...7- Red Overload LED...7- Computer Core Assembly +VDC, +VDC...7- Status LED...7- RS8 RX LED...7- RS8 TX LED...7- IR RECEIVER LED...7- HDD Red LED...7- PWR Green LED...7- Sequence of Operation...7- Troubleshooting Charts...7- SECTION: 8 PARTS CATALOG...8- Introduction...8- Catalog Description...8- Parts List Description...8- Ordering Replacement Parts...8- Accessory Equipment...8- List of Tables Table Extension Speaker Worksheet Sheet... - Table Extension Speaker Worksheet Sheet... - Table Extension Speaker Worksheet Sheet... - Table Extension Speaker Worksheet Sheet Table Jukebox Speaker Power Table Jukebox Speaker Power (Rock-Ola Floor Models Only) Rev B v

8 Table of Contents GrandSTAR Internet Jukebox List of Figures Figure Major Components... - Figure Jukebox User Interface -Credit Plays Selected... - Figure Wireless Router Antenna in Horizontal Position... - Figure Wireless Router Antenna in Vertical Position... - Figure Supported Output Transformer Assemblies... - Figure Speaker Connections Rowe Floor Models Figure Speaker Connections Rowe Wall-Mounted Models... - Figure Speaker Connections Rock-Ola... - Figure Audio Output Transformer Wiring Diagram (#08)... - Figure Audio Distribution Assembly Wiring Diagram (70-A) Figure 7 External Speakers with Jukebox Speakers Connected to E E7 Rowe Floor Model Figure 8 Ten Speakers with Jukebox Speakers Connected to E E7 Rowe Floor Model Figure 9 Low Voltage and 70V Speakers with Jukebox Speakers Connected to E E7 Rowe Floor Model... - Figure 0 Ten Speakers Connected to E E7 Rowe Wall-Mounted Models... - Figure Low Voltage and 70V Speaker Connection to E E7 Rowe Wall-Mounted Models... - Figure External Speaker Connection with Jukebox Speakers Connected to E E7 Rock-Ola... - Figure Ten Speakers with Jukebox Speakers Connected to T T7 Rock-Ola... - Figure Low Voltage and 70V Speakers with Jukebox Speakers Connected to T-T7 Rock-Ola... - Figure Volume Control Unit Figure Volume Connections Using Existing -Wire or -Wire Cable Conductor Modular Wall Jack Radio Shack Model LT-8 Catalog # Figure Microphone Connections... - Figure Paging Microphone Setup Screen... - Figure VCU Setup Screen... - Figure IR Remote... - Figure Program DIP Switches... - Figure LED Control Assembly... - Figure Coinco Vantage DIP Switches... - Figure Service Mode Button and Diagnostic Indicator LED... - Figure Removing the Lower Housing... - Figure 7 Configuration Settings... - Figure 8 MEI Bill Acceptor... - Figure Calibrate Button... - Figure Calibration Screen... - Figure Filter Removal... - Figure Computer Core... - Figure 7 GrandSTAR Wiring Diagrams Figure 8 Front View and Rear Views Figure 8 Top Door Assembly (External View) Figure 8 Top Door Assembly (Internal View) vi 0 Rev B

9 GrandSTAR Internet Jukebox Table of Contents Figure 8 Top Door Assembly (Internal Top and Side View) Figure 8 Lower Door Assembly (External View) Figure 8 Lower Door Assembly (Internal View) Figure 8 7 Pilaster Assembly (Left Hand Shown) Figure 8 8 Front View with Upper Door Removed Figure 8 9 Front View Figure 8 0 Front View with Doors Removed Figure 8 Computer Core Assembly Figure 8 Bill Acceptor Assembly Figure 8 LED Controller Assembly Figure 8 Power Supply Assembly Figure 8 -Channel Pre-Amplifier Figure 8 Power Transformer Assembly Figure 8 7 Output Transformer Assembly Figure Touchscreen and Panel Assembly Rev B vii

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11 GrandSTAR Internet Jukebox Unpacking & System Description Section: Unpacking & System Description Introduction The GrandSTAR jukebox is part of a much larger system the AMI Entertainment network. This network is a digital platform that delivers music across the Internet to Rowe Jukeboxes anywhere. The GrandSTAR jukebox is an Internet-enabled jukebox that allows all the traditional functions of a jukebox backed by the power of the Internet. This Internet connectivity gives patrons more features, such as the ability to download Music On Demand songs when their song choice is not already on the jukebox. GrandSTAR Jukebox Features General Features: Sturdy construction and reliable design Conveniently located customer, operator, and service controls All major components are modular and easy to replace, if needed Computer-controlled digital music A 000-watt amplifier with dual -band graphic equalizers Song reject 00 album and cover art capacity Unwanted music categories can be blocked Quarter Coin Acceptance Bill acceptance of $, $, $0, and $0 000-bill capacity Web-based management Attract mode Music On Demand song download Dynamic search capabilities No pause between plays Easy to change pricing Service Features: All servicing can be done from the front of the jukebox Modular component construction for easy replacement No CDs to bother with or cumbersome cover art mechanisms Complete cash and play audit information Password protected Operator Web site Access anytime and from anywhere Track revenue and usage Download new music and other content Check system status 0 Rev B -

12 Unpacking & System Description GrandSTAR Internet Jukebox Unpacking Instructions This section contains information for unpacking the jukebox and installing it at a location. The jukebox is shipped with all major components except the Volume Control Unit in place.. Remove the shipping carton with care: Do not use shipping hooks or sharp tools that could damage the jukebox cabinet.. Remove the plastic bag that covers the jukebox.. Carefully inspect the interior and exterior of the jukebox to ensure that no damage occurred during transit. Door If damage is detected, the carrier who delivered the jukebox should be contacted immediately to examine it. Regardless of the exterior condition of the shipping cartons, the carrier should be called and notified of damage. Do not destroy packing material or boxes until the carrier s agent has examined them. Damage claims are your responsibility. Do not return damaged merchandise until after your claim has been established. Once your claim has been established, merchandise may be returned to your Rowe distributor for repair. The invoice amount for repair charges can then be collected from the carrier. Locate the white bag in the coin return on the side of the cabinet. Remove the door key from the bag and unlock the door. Turn the key to the right and press in on the door as you turn the key. Visual Inspection Check to be sure that all electrical plugs are completely seated into their receptacles. Handy Case Locate the Handy Case in a blue plastic envelope. The Handy Case contains a variety of items, including this jukebox service manual and parts catalog, Volume Control Unit, spare parts, and fuses. Keep the Handy Case with the jukebox at all times for ready reference. Warranty Registration Card A postage-paid Warranty Registration Card is included in this manual. This card should be filled out and returned to Rowe. - 0 Rev B

13 GrandSTAR Internet Jukebox Unpacking & System Description Major Components of the GrandSTAR Figure shows the major components of the GrandSTAR Jukebox. Take a minute to familiarize yourself with these components. Computer Core Assembly and I/O Board The Computer Core Assembly is the heart of the system and has a hard drive and a single board computer. The hard drive is the only storage in the system and contains Windows XP Embedded Operating System software, all application software, all music, and all setup and audit data. The single board computer converts music selections stored on the hard drive into a stereo signal for the system s audio components. It connects to the Internet, the SVGA touchscreen monitor, and the Rowelink modules. It also includes the interface circuits for the coin switch, router reset, fan circuits, bill acceptor, song reject, infrared remote control detector and amplifier mute. Touchscreen 9 LCD Monitor All machine operations are done through the touchscreen monitor. These include viewing and making selections, displaying the selection being played, displaying pricing and credits, viewing and changing setup and audit data, and downloading Music On Demand selections. System Power Supply The system power supply produces +9 VDC, + VDC, + VDC, and contains a relay to switch the jukebox lights, touchscreen monitor, and the Bill Acceptor ON or OFF. It has an IEC 0 power inlet, two A circuit breakers, a A breaker (unused in GrandSTAR) and two A fuses. Transformer Assembly The transformer assembly supplies power for the -Channel Pre-Amplifier, 000-Watt Audio Digital Amplifier, and the system power supply described above. LED Controller Router This module controls the LEDs that illuminate the perimeter lighting on the top door, the door graphics, and the lower cabinet pilasters of the jukebox. It provides adjustments for the Brightness, Flash Rate, and Music Sensitivity along with controls for the patterns used during standby, and separately, the times when music is playing. This device provides the interface between the Computer Core Assembly and the broadband modem or satellite receiver. There is a one-time configuration process to set this device for your particular Internet Service Provider (ISP). In addition to the port required for the Computer Core Assembly, there are three other ports provided for other devices. Dial-Up Modem This device provides the ability to use a standard dial-up Internet connection for locations where Broadband access is unavailable. 0 Rev B -

14 Unpacking & System Description GrandSTAR Internet Jukebox Volume Control Unit The Volume Control Unit (VCU) shown in Figure, is a Rowelink module and should be mounted remotely (behind bar, etc.). A plate is supplied in the Handy Pack to cover the hole if the VCU is removed. Use the VCU screws to secure the plate. It displays and controls the volume of the amplifier channels and microphones. If an existing 00 foot cable is already in place, you can use the -wire or -wire (see Figure ) alternate wiring. The POWER button turns the GrandSTAR Jukebox lights, touchscreen monitor and Bill Acceptor ON or OFF. The REJECT button rejects the selection playing. The FUTURE button adds credits toward selections (See Credit Management in the Operator Setup Screens Manual). The MODE key toggles between channels and microphones. The VCU also raises or lowers the volume of the channel(s) or microphone using the UP DOWN keys. The volume range is 0 to. Channel Volume is displayed when the mode LED is off, and microphone volume is displayed when the mode LED is on. The CH, MIC, and SINGER LEDs indicate what volume is being displayed when toggled by the Mode Switch. When adjusting channel volume, if more than one LED is on, it means those channels have the same volume. All four channels have the same volume when shipped from the factory (see Section of the included Network Setup, Jukebox Operation, Operator Setup Screens manual for other possible configurations). -Channel Pre-Amplifier This Rowelink module transforms audio signals from the Computer Core Assembly, microphones, and other sound processors/equipment/systems into signals for the Power Amplifier. It contains Automatic Volume Control (AVC) circuits to adjust for varying recording levels and tone controls and -band equalizers. All adjustments and options are programmable via the touchscreen and are retained on the Computer Core Assembly hard drive (see Section of the included Network Setup, Jukebox Operation, Operator Setup Screens manual for setup information). 000-Watt Audio Digital Power Amplifier The -channel digital audio power amplifier is rated 000 watts RMS (00 per channel) into a -ohm load. The full volume output voltage is volts. The amplifier is protected against overloads and short circuits. Continuous severe overloads or shorts may shut down the amplifier (or a channel) but will not damage it. If the overload is removed a signal will reset the amplifier when the next selection plays. Audio Output Transformers The output transformers step up the power amplifiers output voltage for 70-volt extension speakers. They also provide screw terminal connections for selecting different power levels for extension speakers. Bill Acceptor The Coinco Vantage, with an 00-bill stacker or MEI Series 000 bill acceptor, with a 000-bill stacker, operates on 0 VAC input power and sends its pulsed credit signals to the Computer Core. - 0 Rev B

15 GrandSTAR Internet Jukebox Unpacking & System Description MID-FREQUENCY SPEAKER HIGH-FREQUENCY SPEAKER TOUCHSCREEN & LCD MONITOR LCD POWER ADAPTER ROUTER ROUTER RESET SWITCH DIGITAL AMPLIFIER LED CONTROLLER COIN INLET COIN ACCEPTOR AUDIO OUTPUT TRANSFORMER COMPUTER CORE ASSEMBLY LOW-FREQUENCY SPEAKERS SYSTEM POWER SUPPLY SURGE SUPPRESSOR & ON/OFF SWITCH BILL ACCEPTOR ATX RESET SWITCH (BEHIND BILL ACCEPTOR) -CHANNEL PREAMPLIFIER CABINET FAN POWER TRANSFORMER VOLUME CONTROL UNIT Figure Major Components 0 Rev B -

16 Unpacking & System Description GrandSTAR Internet Jukebox GrandSTAR Specifications General Depth... -/ in. Width... -/ in. Height... -/ in. Power Requirements... 0 VAC 0 Hz. 00 watts.9 amps Pricing... See Credit Pricing in The Network Setup and Jukebox Operation Manual Bill Acceptor... Coinco Vantage w/00 Bill Stacker. Accepts $, $, $0, & $0 Or Optional MEI Series 000 w/000 Bill Stacker. Accepts $, $, $0, & $0 Coin Acceptor... Accepts Credit Card Reader... Optional Magnetic Card Reader Kit Touchscreen Monitor... 9" LCD with Touchscreen Sound System Computer Core Assembly Type... -bit Stereo Frequency Response... 0 to 0,000 Hz. Channel Separation Hz. Output V (approx. depending on the album) Power Amplifier (Second 000-watt Stereo Amplifier is Optional) 000-Watt Stereo FTC Rating, -ohm THD watts RMS FTC Rating, 70V THD ( per channel)... 0 watts RMS -Channel Pre-Amplifier Channels (Two Stereo, or One Stereo and Two Mono, of Four Mono)... Four AVC Control Range... 0 db Tone control is accomplished through a -band equalizer (0dB/filter band) Selection System Capacity Albums Transformer Package 70 V line for extension speakers System Frequency Response... 0 to 0,000 ± db Fuses And Circuit Breakers System Power Supply 0 VAC (Transformer Primary Only)... Two -amp Circuit Breakers VAC... -amp Fuse + VDC... -amp Fuse Lighting LED... Custom - 0 Rev B

17 GrandSTAR Internet Jukebox Initial Set Up and Testing Section: Initial Set Up and Testing Initial Set Up When all of the network connections have been made, boot up the jukebox. The first time you turn on the jukebox with a new hard drive, you will see the Local Music Configuration Screen, which lists the available local music configurations that can be installed on the jukebox. You will be prompted to select one of the available lists. This selection can be changed at any time by pressing the SERVICE button on the Computer Core, touching System Setup -> Advanced Administration -> Local Music Configuration. Touch the View button to display a dialog box listing all of the albums in the selected list. Some albums may appear grayed out; this means that some or all of the songs in the album are not currently stored on this jukebox. If a list with grayed albums is installed, the grayed albums will start being downloaded to the jukebox within hours (as long as the jukebox is connected). If the jukebox becomes disconnected, any songs not yet downloaded will be unavailable to patrons. Touch the Install button to display a dialog box prompting you to install the selected list. To install the selected list, touch the Install button at the bottom of the dialog box. Testing the Network Enter the service mode by pressing and releasing the SERVICE button on the Computer Core. To test the network:. Touch the System Setup button and then touch Advanced Administration.. On the Advanced Administration Screen, touch Configure Server. Then touch the Test Connection button. This test confirms the jukebox can connect to AMI s server ( Server Found ), and authenticate a connection with AMI s server ( Connected ).. If the connection is successful, you will see Yes next to Server Found and Connected. If the connection fails, you will see No. If the connection fails, check the settings on the Network Information screen (Diagnostics > Network Information). This screen will allow you to check the IP Configuration and run LAN and WAN tests.. Touch OK. Calibrating the Touchscreen NOTE: Every time a hard drive is installed in a Computer Core Assembly, the touchscreen should be calibrated. The following procedure describes how to calibrate the touchscreen:. Press the Calibrate button on the Computer Core (Figure ). Press the button in once to launch the calibration program. This will override the Jukebox application while the calibration program runs. (See Figure ) for a picture of the calibration program interface.). Follow the directions on the screen, touching the center of the targets, and then touching Yes. 0 Rev B -

18 Initial Set Up and Testing GrandSTAR Internet Jukebox CALIBRATE Figure Computer Core Figure Calibration Screen. If you ve installed a Hard Drive which had previously been connected to the AMI Network, skip ahead to Step. If you are installing a new hard drive open the jukebox door again and press the SERVICE button on the Computer Core (see Figure ). Close the door and touch System Setup, then Enable/Extend Features. Using the on-screen keyboard, enter the Trigger Code written on the Card which was included with your new Hard Drive. Touch Send Code to complete the process the message Valid Trigger Code Entered will be displayed on the screen. Touch Back and then Exit Service Mode. The system is now prepared for connection to the AMI Server.. Close the jukebox and make sure that the door is locked. Credit Test Insert a dollar bill into the Bill Acceptor and ensure that the increment in credits corresponds with the pricing scheme for the jukebox. See Bill Acceptor settings on page for the factory settings of the Bill Acceptor. Insert quarters into the Coin Acceptor and ensure that the increment in the credits corresponds with the pricing scheme for the jukebox. - 0 Rev B

19 GrandSTAR Internet Jukebox Initial Set Up and Testing Audio Test NOTE: Speakers must be connected prior to performing the Audio Test. Refer to Section for speaker installation diagrams. Play a local music selection by following the procedure below:. Make sure there is at least one credit in the jukebox. If there is not a credit, add one before starting.. Touch the -Credit Plays button on the User Interface. Browse through album covers by touching the arrows on either side of the panel showing the album covers.. To view the songs on an album, touch the album and the song list will appear.. Scroll through the list using the arrows to view all songs on the album. Make a song selection by touching the song title.. Confirm your selection by touching the Play Song box. The song will play as long as there is at least credit under Credits in the bottom left-hand corner of the screen. Figure Jukebox User Interface -Credit Plays Selected NOTE: For Operators Pre-testing the Jukebox In Their Own Facilities: Any features in the application associated with the network (such as the Music On Demand feature, which accesses all songs in the AMI Entertainment music library) will not work unless the jukebox is connected to the Internet. See the included manual Network Setup, Jukebox Operation, Operator Setup Screens for setup information. Connection Rules The first time you boot up the NiteHAWK with your hard drive, a 0-day licensing grace period will begin. If at the end of these 0 days your jukebox has not connected to the AMI Entertainment Network to validate its licenses, the computer will cease to play music. After the jukebox has made its initial connection to the AMI Entertainment Network, it must continue to connect at least once every 7 days to validate its licenses or it will cease to play music. 0 Rev B -

20 Initial Set Up and Testing GrandSTAR Internet Jukebox Wireless Router Reception The GrandSTAR jukebox is equipped with a Wireless Router to allow you to use a Megatouch game connection for song selection. The jukebox is shipped to you with the Wireless Router Antenna in the horizontal position. In some interference prone locations, the Antenna is more effective in the vertical position. The hole in the top of the cabinet adjacent to the Router is to accommodate this option. See Figure. ROUTER MOUNTING SCREWS ANTENNA HOLE PLUG WIRELESS ANTENNA ROUTER MOUNTING BRACKET Figure Wireless Router Antenna in Horizontal Position To change the antenna position:. Remove the plastic hole plug from the top of the cabinet.. Loosen the four Router Mounting Bracket Screws, and slide the bracket off the screws.. Rotate the antenna to the vertical position, and insert it through the hole in the cabinet. See Figure.. Slide the bracket back over the screws and tighten the screws. See Figure. ANTENNA IN VERTICAL POSITION Figure Wireless Router Antenna in Vertical Position - 0 Rev B

21 GrandSTAR Internet Jukebox Sound System Setup Section: Sound System Setup Introduction See the included manual Network Setup, Jukebox Operation, Operator Setup Screens if you have any questions about setting up the Network or the jukebox for operation. AMI Entertainment supports electrically equivalent Output Transformer Assemblies. Rock-Ola 70-A Audio Distribution Transformer Rowe 08 Output Transformer Low Impedance Speaker Taps T, T, T, T, T, T7 E, E, E, E, E, E, E7 70 Volt Speaker Taps Left +, Right + Ch A, A, Ch A, A Figure Supported Output Transformer Assemblies Extension Speaker Operation To avoid poor sound quality, care must be taken when adding extension speakers. The following requirements must be met: Speakers connected to the Output Transformer Assembly must be wired so the power consumed by the extension speakers does not exceed the amplifier power rating of 00 watts per channel. An Output Transformer Assembly has: two transformers two 7- or 8-position terminal strips for low impedance speakers marked E through E7 or T through T7 0 Rev B -

22 Sound System Setup GrandSTAR Internet Jukebox one -position terminal strip for 70-volt speakers marked Ch A-A, Ch A-A, or Left +/, Right +/ (see Figure - or -). Speakers connected across terminals E to E7 or T to T7 bypass the transformer and are driven directly by an amplifier channel. Each transformer provides 70V terminals for driving 70V speakers, and provides taps (E- E or T-T) for driving extension speakers at a lower volume. The power consumed by speakers driven by a transformer must not exceed the transformer rating of watts per channel. The power consumed by all connected speakers must not exceed the channel rating of 00 watts. For example, each channel could drive 7 watts directly from the amplifier (E to E7 or T to T7), and the remaining watts through the transformer (lower taps and 70V terminals). See Figure -, -, or -. Complete the Extension Speaker Worksheet (Tables - through -) for each channel and verify it does not exceed the -watt transformer rating and the 00-watt amplifier channel rating. After wiring the speakers, perform the Amplifier Overload Check immediately following Table -. All speakers must be connected with the correct polarity (see Figure -, -, or -). For Rowe floor model jukeboxes using 08 Output Transformer Assembly Channel E-E7 output is reversed with respect to channel E to E7 output. This reversal is necessary to extend monaural sound in a stereo jukebox system. Because of this reversal, speaker connections to channel must be reversed when compared to channel, except for 70V speaker connections. See Figure - for the correct polarity hookup of extension speakers. If the (+) and (-) terminals are not wired properly, the speakers will be out of phase, causing a reduction in low frequencies (bass). For Rowe wall model jukeboxes using 08 Output Transformer Assembly Channel E-E7 output is in phase with channel E-E7output. The speaker connections for channel speakers are in phase with channel speakers. The 70V phasing is reversed inside the output transformers. See Figure - for correct polarity hookup of extension speakers. If the (+) and (-) terminals are not wired properly, the speakers will be out of phase, causing a reduction in low frequencies (bass). For Rock-Ola model jukeboxes using 70-A Audio Distribution Assembly Channel T-T7 output is in phase with channel T-T7 output. The speaker connections for channel speakers are in phase with channel speakers. The 70V Ch and Ch outputs are in phase with Ch and Ch T-T7 outputs. See Figure - for correct polarity hookup of extension speakers. If the (+) and (-) terminals are not wired properly, the speakers will be out of phase, causing a reduction in low frequencies (bass). 70-Volt Speakers To avoid prohibitive cable losses on long speaker lines (over 00 feet), use 70 V speakers. The power level in the 70 V speakers is set at each speaker. For each channel, watts are provided for 70 V speakers by terminal connections on the audio output transformer assembly. - 0 Rev B

23 GrandSTAR Internet Jukebox Sound System Setup Low Impedance Speakers Low impedance speakers (8- or -ohm) can be used when the connecting cable is less than 00 feet. Keep the following two things in mind when wiring your speakers:. No more than one -ohm speaker should be connected to a speaker line. If several -ohm speakers are to be used, each speaker should have its own line.. The loss in 00 feet of 8-gauge zip-cord feeding on an 8-ohm speaker is %. The loss for two 8-ohm speakers is 0%. Selecting Speaker Power General Instructions This section will lead you through the power and speaker selection process. This process consists of three major steps and several smaller steps. The major steps are:. Identify the extension speakers and compute the speaker power for speakers connected: a. directly across the amplifier (E to E7, or T to T7) b. connected to the 70V taps c. to lower power taps on the transformer (E through E, or T through T).. Make the extension speaker connections.. Perform an amplifier overload check (see instructions immediately following Table ). Selection Procedures Use a pencil (you may want to revise your figures) to fill in the Extension Speaker Worksheet on the following pages. Extension speakers are available in two general categories: general purpose speakers (- and 8-ohm), and 70V speakers. Power level in 70V speakers is set at each speaker. Use the Tables - through - Worksheets to help you calculate the amount of power consumed by the extension speakers. An extension speaker RMS power rating should be at least 0% higher than the power it will consume at maximum jukebox volume. When RMS power to speaker at maximum jukebox volume is: Then recommended RMS power rating of speaker is: 0 watts 00 watts watts 0 watts. watts 7 watts. watts 0 watts 0 Rev B -

24 Sound System Setup GrandSTAR Internet Jukebox Table Extension Speaker Worksheet Sheet Extension Speakers Connected E to E7 or T to T7 Place the quantity of speakers in the blank under Qty and multiply the quantity times the power consumption. Place your results in the blank under Total. Qty Total CH CH CH CH Two 8-ohm speakers in series: at. watts per series = watts (. watts to each speaker) Two -ohm speakers in series: at watts per series = watts (. watts to each speaker) 8-ohm speakers: at watts each = watts -ohm speakers: at 0 watts each = watts - 0 Rev B

25 GrandSTAR Internet Jukebox Sound System Setup Table Extension Speaker Worksheet Sheet -Ohm Speakers Connected To Transformer Taps E through E or T through T Place the quantity of speakers in the blank under Qty and multiply the quantity times the power consumption. Place your results in the blank under Total. -Ohm Speakers Connected to Channel Transformer Taps: Connections Qty Total 70-A 08 Speakers for the -watt taps: (N/A) (E to E) at watt each = watts Speakers for the -watt taps: (T to T) (E to E) at watts each = watts Speakers for the -watt taps: (T to T) (E to E) at watts each = watts Speakers for the -watt taps: (T to T) (N/A) at watts each = watts Speakers for the -watt taps: (N/A) (E to E) at watts each = watts Speakers for the -watt taps: (T to T) (N/A) at watts each = watts Speakers for the 9-watt taps: (N/A) (E to E) at 9 watts each = watts Speakers for the -watt taps: (T to T) (E to E) at watts each = watts Speakers for the 00-watt (N/A) (E to E) at 00 watts each = watts taps: Speakers for the -watt taps: (N\A) (E to E) at watts each = watts -Ohm Speakers Connected to Channel Transformer Taps: Connections Qty Total 70-A 08 Speakers for the -watt taps: (N/A) (E to E) at watt each = watts Speakers for the -watt taps: (T to T) (E to E) at watts each = watts Speakers for the -watt taps: (T to T) (E to E) at watts each = watts Speakers for the -watt taps: (T to T) (N/A) at watts each = watts Speakers for the -watt taps: (N/A) (E to E) at watts each = watts Speakers for the -watt taps: (T to T) (N/A) at watts each = watts Speakers for the 9-watt taps: (N/A) (E to E) at 9 watts each = watts Speakers for the -watt taps: (T to T) (E to E) at watts each = watts Speakers for the 00-watt (N/A) (E to E) at 00 watts each = watts taps: Speakers for the -watt taps: (N\A) (E to E) at watts each = watts (Continued on next page) 0 Rev B -

26 Sound System Setup GrandSTAR Internet Jukebox Table Extension Speaker Worksheet Sheet 8-Ohm Speakers Connected To Transformer Taps E through E or T through T Place the quantity of speakers in the blank under Qty and multiply the quantity times the power consumption. Place your results in the blank under Total. 8-Ohm Speakers Connected to Channel Transformer Taps Connections Qty Total 70-A 08 Speakers for the.-watt taps: (N/A) (E to E) at. watt each = watts Speakers for the -watt taps: (T to T) (E to E) at watts each = watts Speakers for the 8-watt taps: (T to T) (E to E) at 8 watts each = watts Speakers for the -watt taps: (T to T) (N/A) at watts each = watts Speakers for the 8-watt taps: (N/A) (E to E) at 8 watts each = watts Speakers for the -watt taps: (T to T) (N/A) at watts each = watts Speakers for the -watt taps: (N/A) (E to E) at watts each = watts Speakers for the -watt taps: (T to T) (E to E) at watts each = watts Speakers for the 0-watt taps: (N/A) (E to E) at 0 watts each = watts Speakers for the 7-watt taps: (N\A) (E to E) at 7 watts each = watts Speakers for the 9-watt taps: (N\A) (E to E7) at 9 watts each = watts 8-Ohm Speakers Connected to Channel Transformer Taps Connections Qty Total 70-A 08 Speakers for the.-watt taps: (N/A) (E to E) at. watt each = watts Speakers for the -watt taps: (T to T) (E to E) at watts each = watts Speakers for the 8-watt taps: (T to T) (E to E) at 8 watts each = watts Speakers for the -watt taps: (T to T) (N/A) at watts each = watts Speakers for the 8-watt taps: (N/A) (E to E) at 8 watts each = watts Speakers for the -watt taps: (T to T) (N/A) at watts each = watts Speakers for the -watt taps: (N/A) (E to E) at watts each = watts Speakers for the -watt taps: (T to T) (E to E) at watts each = watts Speakers for the 0-watt taps: (N/A) (E to E) at 0 watts each = watts Speakers for the 7-watt taps: (E to E) (Eto E) at 7 watts each = watts Speakers for the 9-watt taps: (N\A) (E to E7) at 9 watts each = watts (Continued on next page) - 0 Rev B

27 GrandSTAR Internet Jukebox Sound System Setup Table Extension Speaker Worksheet Sheet Combine power consumption of all speakers: Connected E to E7 Tapped -Ohm Tapped 8-Ohm 70-Volt A, A Channel Channel Sum of tapped and 70-Volt A, A must not exceed watts per channel. Channel Channel Grand Total Totals: + =. The Grand Total is the amount of power that the jukebox will need to supply to the extension speakers. If the Channel Total or the Channel Total is more than 8 watts, you must reduce the power used by that channel s extension speakers, and then recalculate that channel s power consumed. The jukebox internal speakers consume watts per channel (factory wiring). This leaves (00-.) 7. watts per channel for extension speakers.. Floor model speaker power configurations For Rowe floor model jukeboxes: The jukebox wires to change are the Violet (Channel ) and the Pink (Channel ) on the Output Transformer Assembly. Use Table - as a guide to select the power used by the jukebox. Table Jukebox Speaker Power Select the speaker taps for the internal jukebox speakers. You may select more or less jukebox speaker power to suit your jukebox volume needs. Speaker Power Jukebox Speaker Connections. Violet connects to Channel E, Pink connects to Channel E. Violet connects to Channel E, Pink connects to Channel E. Violet connects to Channel E, Pink connects to Channel E. Violet connects to Channel E, Pink connects to Channel E. Violet connects to Channel E, Pink connects to Channel E.. Violet connects to Channel E7, Pink connects to Channel E7. The Black or Black/White wires are on the Channel and Channel E terminals. 0 Rev B -7

28 Sound System Setup GrandSTAR Internet Jukebox Rock-Ola Floor Model Jukeboxes: The jukebox wires to change are the White (Channel ) and the Red (Channel ) on the Output Transformer Assembly. Use Table- as a guide to select the power used by the jukebox. Table Jukebox Speaker Power (Rock-Ola Floor Models Only) Select the speaker taps for the internal jukebox speakers. You may select more or less jukebox speaker power to suit your jukebox volume needs. Speaker Power Jukebox Speaker Connections White connects to Channel T, Red connects to Channel T. White connects to Channel T, Red connects to Channel T. White connects to Channel T, Red connects to Channel T. White connects to Channel T, Red connects to Channel T.. White connects to Channel T7, Red connects to Channel T7. The Black wires are on the Channel and Channel T terminals. NOTE: In any speaker installation, the total RMS speaker load (the sum of all power to all speakers) must not exceed 00 watts per channel. It is strongly recommended that Efficient extension speakers be used. When you have reached a satisfactory combination of speakers and speaker power consumption, connect the T to T7 speakers and the 70V speakers + to -. Then use the Connections column as a guide to wire the tapped T through T speakers. Amplifier Overload Check Check that the amplifier is not overloaded by performing the following four steps:. Make sure that the extension speakers are connected to the audio output transformer terminals properly (E through E7, and A, A) or (T through T7 and CH + - and CH + -).. While music is playing, if the yellow CLIP LEDs on the amplifier stay OFF or flicker in a random manner, the load is acceptable.. If one or both yellow CLIP LEDs is always lit or flickers continuously, the amplifier is overloaded and will shut down, and you must perform Step. If a red OVERLOAD LED on the amplifier flickers, the amplifier is overloaded and will shut down. You must perform Step below.. Do this step only if a CLIP or OVERLOAD LED came on as described in Step. Find the source of the overload (shorted speaker wires, too many speakers connected, or speaker power taps too high in total wattage). After you fix the short, disconnect a few speakers or lower the speaker power tap selection to reduce the wattage, then repeat Step Rev B

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30 Sound System Setup GrandSTAR Internet Jukebox Figure Speaker Connections Rowe Floor Models -0 0 Rev B

31 GrandSTAR Internet Jukebox Sound System Setup 0 Rev B -

32 Sound System Setup GrandSTAR Internet Jukebox Figure Speaker Connections Rowe Wall-Mounted Models - 0 Rev B

33 GrandSTAR Internet Jukebox Sound System Setup EXTENSION SPEAKERS NOTE: The 70-Volt phasing is reversed inside the output transformer assembly 0 Rev B -

34 Sound System Setup GrandSTAR Internet Jukebox Figure Speaker Connections Rock-Ola - 0 Rev B

35 GrandSTAR Internet Jukebox Sound System Setup 0 Rev B -

36 Sound System Setup GrandSTAR Internet Jukebox Figure Audio Output Transformer Wiring Diagram (#08) - 0 Rev B

37 GrandSTAR Internet Jukebox Sound System Setup Figure Audio Distribution Assembly Wiring Diagram (70-A) 0 Rev B -7

38 Sound System Setup GrandSTAR Internet Jukebox Speaker Synopsis 000 Watts of RMS Power per Amplifier or 00 Watts per Channel. The generic speaker wiring diagrams cover to 8 speakers. These speakers are expensive, providing a lot of sound in a localized area, which does not always optimize the room sound. If you perform power calculations on these speakers, you will note that we are recommending a higher rating than absolutely necessary. This is to provide a safety factor and will also provide extended life for the speakers. The best way to distribute the sound is by adding more speakers. Using these diagrams as a guide, you will readily see how many different schemes can be achieved. Keep in mind that you can also disconnect the internal jukebox speakers giving you even more freedom with external speakers. The key things to keep in mind are: the load on each channel must be less than 00 watts, and the maximum you can connect via the Output Transformers (any connections not across E and E7 or T and T7) is Watts per channel. Figures 7 through 9 cover the Rowe Floor Models. Figures 0 through cover the Rowe Wall-Mounted Models. Figures through cover the Rock-Ola Models. Connections to an optional second amplifier are done following the guidelines as for those where the internal jukebox speakers are disconnected Rev B

39 GrandSTAR Internet Jukebox Sound System Setup Figure 7 External Speakers with Jukebox Speakers Connected to E E7 Rowe Floor Model 0 Rev B -9

40 Sound System Setup GrandSTAR Internet Jukebox Figure 8 Ten Speakers with Jukebox Speakers Connected to E E7 Rowe Floor Model -0 0 Rev B

41 GrandSTAR Internet Jukebox Sound System Setup Figure 9 Low Voltage and 70V Speakers with Jukebox Speakers Connected to E E7 Rowe Floor Model 0 Rev B -

42 Sound System Setup GrandSTAR Internet Jukebox Figure 0 Ten Speakers Connected to E E7 Rowe Wall-Mounted Models - 0 Rev B

43 GrandSTAR Internet Jukebox Sound System Setup Figure Low Voltage and 70V Speaker Connection to E E7 Rowe Wall-Mounted Models 0 Rev B -

44 Sound System Setup GrandSTAR Internet Jukebox Figure External Speaker Connection with Jukebox Speakers Connected to E E7 Rock-Ola - 0 Rev B

45 GrandSTAR Internet Jukebox Sound System Setup Figure Ten Speakers with Jukebox Speakers Connected to T T7 Rock-Ola 0 Rev B -

46 Sound System Setup GrandSTAR Internet Jukebox Figure Low Voltage and 70V Speakers with Jukebox Speakers Connected to T-T7 Rock-Ola - 0 Rev B

47 GrandSTAR Internet Jukebox Sound System Setup Figure Volume Control Unit 0 Rev B -7

48 Sound System Setup GrandSTAR Internet Jukebox Figure Volume Connections Using Existing -Wire or -Wire Cable Conductor Modular Wall Jack Radio Shack Model LT-8 Catalog # Rev B

49 GrandSTAR Internet Jukebox Adding Microphones Section: Adding Microphones Up to two microphones can be plugged into the -Channel Pre-Amplifier and used for paging. Microphones can be Rowe custom design, CB or Rowe CB, low level balanced, low level unbalanced, or Rowe wireless. NOTE : A 790 Paging System is needed to use low-level balanced and unbalanced microphones. NOTE : MIC input has the standard voice activated and switch activated circuitry. MIC input has only the switch activated circuitry. Rowe custom design microphones are no longer available but existing ones have a momentary PUSH to TALK switch, a volume control, and plug directly into the -Channel Pre-Amplifier connectors MIC or MIC via a Rowe 0-foot microphone cable. The following Paging System Kits are available: The 790 Paging System with Hand-Held Microphone contains: a Rowe CB type microphone that does not have a volume control, a Paging Microphone Adapter that has a volume control, a Rowe 0-foot microphone cable that connects between the Paging Adapter and the -Channel Pre-Amplifier, and installation and operating instructions. The 0990 Paging System with Hand-Held Wireless Microphone allows wireless paging. Its receiver plugs into the -Channel Pre-Amplifier connectors MIC or MIC. The wireless receiver has an output level adjustment that s accessed through a hole in the cover. Use a small flat-head screwdriver to adjust it. Connect Rowe Microphones that have a volume control, or the wireless receiver connector, into MIC or MIC connectors. Connect cable between the Paging Mic Adaptor TO JUKEBOX connector and the MIC or MIC connector. Connect low level balanced or unbalanced microphones into A INPUT of Paging Mic Adaptor. Connect a Rowe CB or other CB Microphone into B INPUT Connector of Paging Mic Adaptor. Paging Mic Adaptor Figure Microphone Connections Adding Microphone(s) The jukebox factory settings have all microphones unmuted and routed to the four channel signal outputs and AUXILIARY OUT. For assistance, contact AMI Technical Service. 0 Rev B -

50 Adding Microphones GrandSTAR Internet Jukebox All of the following steps must be completed to navigate properly through the Audio setup menus as you add microphones to your jukebox system. If you need to start over from the beginning of a step, touch Cancel. Do not skip steps. Step Attach the microphone(s), and cables as shown in Figure. Step Step To test the microphone, the jukebox should be at the location with all extension speakers installed. Set the volume control on the Rowe custom microphone, or the Paging MIC Adapter, to maximum and do test pages with no music playing and with a song playing. If necessary, change the levels by setting the "Microphone Volume During Paging", the "Audio Volume During Paging", and the microphone "Type" for paging as described In Step. If levels are as desired, go to Step. Adjusting Paging Levels Push the SERVICE button on the Computer Core to enter the Main Menu. Touch the Hardware Setup button. Touch Paging Mic Setup to view the Paging Mic Setup screen (see Figure ). Make sure all MICs in the Type column are set to "Paging" indicated by blue buttons. Figure Paging Microphone Setup Screen The Microphone Volume During Paging is factory set to for all microphones and is the recommended setting. It can be set higher or lower but do not set higher than (If set higher than, the amplifier can shut down for to seconds if the input level is very high. To set the level: Touch the box showing the current "Microphone Volume During Paging" setting. Touch Clear on the keypad to clear the present value, enter the new value on the numeric keypad, and then touch Update. If there is a song playing during paging, the music level drops to the Audio Volume During Paging settings. They are factory set to 0, and can be set anywhere from 0 to. Set to 0, if you do not want any music to be heard during a page. Set to, if you want the minimum db reduction of the music level. To change the "Audio Volume During Paging" settings: Touch the box showing the current "Audio Volume During Paging" setting. Touch Clear to clear the present value, enter the new value on the keypad, and then touch Update. Touch Save to save your changes and return to Hardware Setup screen. Repeat Step and check the results. - 0 Rev B

51 GrandSTAR Internet Jukebox Adding Microphones Step If not in SERVICE mode press the SERVICE button on the Computer Core to enter the Main Menu, and then Touch Hardware Setup. Touch VCU Setup to view the VCU Setup screen (see Figure ). Remove check marks Figure VCU Setup Screen In the tabs VCU VCU, remove the check marks in the columns corresponding with the microphones you installed by touching them. This prevents location personnel from changing your settings using the VCU. Touch Save to save your changes and return to Hardware Setup. Touch Exit Service Mode. 0 Rev B -

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53 GrandSTAR Internet Jukebox LED Lighting and Bill Acceptor Section: LED Lighting and Bill Acceptor LED Control Assembly (#090) The LED Control Assembly in the GrandSTAR jukebox supplies all the lighting in the jukebox. There are no fluorescent bulbs, starters, ballasts, or V peanut lights. All lighting is supplied by the use of 9 ultra bright LEDs. As seen from the outside of the cabinet: LEDs illuminate the Graphics Panels 8 LEDs illuminate the Crown, each of Red, White, Green, and Blue (Black Door) LEDs illuminate the Left Pilaster, each of Red, White Green, and Blue (Black Door) LEDs illuminate the Right Pilaster, each of Red, White Green, and Blue (Black Door) White LEDs illuminate the Service, Left and Right Accent Lighting Features of the LED Control Assembly (#090) (Figure ) The features of the LED control are as follows:. Flashing rate (speed) of the LEDs. Brightness of the LEDs. Music beat sensitivity. (Mode) Choice of lights static in standby and beat to the music, or lights flash at standby and beat to the music.. Choice of three patterns All features are controllable at the LED Control Assembly and the IR Remote (see Figure ). If enabled, and any of the LED Control buttons are pressed, the Red LED on the IR Receiver flashes when the IR command is acknowledged by the LED Control. The remote can be disabled if desired. This feature is described in Remote Enable/Disable Program Switch on the next page. LED CONTROL BUTTONS Figure IR Remote 0 Rev B -

54 LED Lighting and Bill Acceptor GrandSTAR Internet Jukebox Flash Rate (Speed) of the LEDs The flash rate (speed) can be adjusted from very rapid to approximately every two seconds. To adjust the flash rate with the IR Remote, push SPEED, then push LIGHTS+ to make the flash rate faster, or push LIGHTS to make the flash rate slower. When the high and low limits of the flash rate are reached, the IR Receiver Red LED stays ON. To adjust the flash rate using the SPEED pot on the LED Control Assembly 090, turn the control counterclockwise to make the flash rate faster, and clockwise to make the flash rate slower. Brightness of the LEDs The brightness can be adjusted from very dim to full brightness. To adjust the brightness with the IR Remote, push BRIGHT, then push LIGHTS+ to make the LEDs brighter. Or push LIGHTS to make the LEDs dimmer. When the high and low limits of the brightness are reached, the IR Receiver Red LED stays ON. To adjust the brightness using the BRIGHTNESS pot on the LED Control Assembly 090, turn the control counterclockwise to make the LEDs brighter, and clockwise to make the LEDs dimmer. Music Beat Sensitivity There are three adjustments that affect the Music Beat Sensitivity. The IR Remote Music Control Switch, the Music Pot, and the Speed Pot (the last two are on the LED Control Assembly 090). The faster the Speed Pot is set, the less influence music will have on the LED lighting. It is recommended to have a relatively slow speed setting so the music will have a greater influence on the patterns. To initially adjust the Music Beat Sensitivity, make a selection, and when you hear the music, push MUSIC on the IR Remote; then push and hold LIGHTS+ until the IR Receiver Red LED stays ON. This sets the IR Music Control to maximum sensitivity. Now, on LED Control Assembly 090, rotate the Music and Speed Pots fully clockwise. The LED Display flash rate should vary to the music. Slowly turn the Music Pot counterclockwise until you see the desired effect of the music beat on the pattern. Once this pot is set, the remote may be used to reduce the effect of the music on the LEDs. After the initial adjustment has been made, you can vary the Music Beat Sensitivity using the IR Remote Control. To do this, push the MUSIC, then push LIGHTS+ to increase music sensitivity, or push LIGHTS to decrease music sensitivity. When the high and low limits of the music sensitivity are reached, the IR Receiver Red LED stays ON This adjustment is very sensitive. A slight adjustment causes a relatively large change to music sensitivity. Remote Enable/Disable Program Switch Program DIP Sw # controls the IR Remote Control Enable/Disable feature (See Figure ). Sw# is ON to Enable: OFF to Disable - 0 Rev B

55 GrandSTAR Internet Jukebox LED Lighting and Bill Acceptor Setting LED Mode Two LED flash modes are available and can be adjusted as follows using the program DIP switches. Program DIP Sw# controls the Mode Mode is Sw# OFF Juke Standby = LEDs Flash Juke Playing = LEDs Beat to Music Mode is Sw# ON Juke Standby = LEDs all on Juke Playing = LEDs Beat to Music Adjusting Mode with the IR Remote: Push MODE, then push either LIGHTS+ or LIGHTS (Toggles between Mode and Mode ). Setting the Pattern Adjusting the Pattern with the Program DIP Switches: Program DIP Sw#7 and Sw#8 control the Pattern Both Sw#7 and Sw#8 ON = Pattern Sw#7 ON, Sw#8 OFF = Pattern Sw#8 ON. Sw#7 OFF = Pattern Both Sw#7 and Sw#8 OFF = Pattern Pattern divides the LED lighting into four groups of LEDs, this pattern is a sequence of LED switching whereby three LEDs are ON and one LED is OFF. The OFF LED will sequence through all LEDs. The OFF LED only moves down. LEDs are divided as follows: Crown left side; right side; Pilaster left side; Pilaster right side. Pattern is a sequence of LED switching whereby seven LEDs are ON and one LED is OFF The off LED will sequence through all LEDs The OFF LED will move up, then down. LEDs are divided as follows: left Pilaster and Crown left side 8; right Pilaster and Crown right side 8. Pattern is a variation of Pattern (Seven LEDs are ON and one LED is OFF. The OFF LED will sequence through all LEDs.) The OFF LED only moves up. LEDs are the same as Pattern. Adjusting Pattern with the lr Remote: Push PATTERN, then push either LIGHTS+ or LIGHTS (Cycles through Patterns,, and ). Figure Program DIP Switches Figure LED Control Assembly 0 Rev B -

56 LED Lighting and Bill Acceptor GrandSTAR Internet Jukebox Bill Acceptor Settings The GrandSTAR uses either a Coinco Vantage or a MEI AE Bill Acceptor. In order to function properly in the GrandSTAR, these Bill Acceptors must be configured as follows: Coinco Vantage Setup Figure shows the location and orientation of the DIP Switches. Figure Coinco Vantage DIP Switches Factory Dip Switch Settings are: Switch Setting Remarks & ON Fast Pulses OFF Pulse per Dollar ON Always Enabled OFF Pulse Mode,7,& 8 OFF For future use by Coinco In addition, the Vantage has several other Configuration Settings which are made via an electronic menu system. Operation and settings options are described as follows:. To enter the Configuration More, locate the Service Mode Button and Diagnostic Indicator LED as shown in Figure. Figure Service Mode Button and Diagnostic Indicator LED. Press and hold the Service Mode Button until the Diagnostic LED is blinking a -flash pattern.. Depress the button on the bottom of the Bill Acceptor to release the Lower Housing from the assembly as shown in Figure. Slide the Lower Housing out of the frame. - 0 Rev B

57 GrandSTAR Internet Jukebox LED Lighting and Bill Acceptor Figure Removing the Lower Housing. Referring now to the LEDs on the Inlet Bezel, the Page LED will now be blinking a single-flash pattern. Figure 7 shows the LEDs and their meanings. Figure 7 Configuration Settings The ON and OFF settings shown are the Rowe default settings. Press the Service Mode Button and release to step through the Bill Acceptance options. When you have the bills enabled as desired, press the Service Mode Button and hold it until the Page LED begins to blink in a -flash pattern.. Set the Page options as desired by pressing the Service Mode Button and releasing to step through the options. When you finish these settings, press the Service Mode Button and hold it until the Page LED begins to blink in a -flash pattern. 0 Rev B -

58 LED Lighting and Bill Acceptor GrandSTAR Internet Jukebox 7. Continue these steps through the Page and Page options. When you have the settings as you want them, simply re-install the Lower Housing. The Inlet LEDs will flash times confirming that your settings have been saved. 8. Refer to the Coinco Installation and Operation Guide included with your jukebox for a more detailed explanation of the various options. MEI AE Setup The factory DIP switch settings are:, ON for -way acceptance ON for high acceptance, OFF to accept $ and $0 ON * for always enable 7 OFF * for one pulse per dollar 8 OFF * for gaming interface. * Switches, 7 and 8 MUST be in the position shown above. Figure 8 MEI Bill Acceptor - 0 Rev B

59 GrandSTAR Internet Jukebox Routine Service Section: Routine Service Introduction Routine and preventative maintenance is to be performed on your regularly scheduled periodic service call. This section discusses how to perform preventive maintenance procedures. Changing music, collecting statistic figures, and changing other location-specific features can be done using the AMI Entertainment Secure Web site via the Internet. Detailed instructions on how to use AMI Entertainment s Web Application are located in the included manual Network Setup, Jukebox Operation, Operator Setup Screens and on the Web site itself. 0 Rev B -

60 Routine Service GrandSTAR Internet Jukebox Preventive Maintenance Preventive maintenance should be performed at regular intervals. At every visit, the exterior should be cleaned and the touchscreen should be re-calibrated. The interior should be cleaned every months. Exterior Part Touchscreen Exterior Surfaces Calibration Procedure Clean with household glass cleaner and paper towel or clean cloth. CAUTION: DO NOT SPRAY CLEANER ON THE TOUCHSCREEN. SPRAY CLEANER ON THE TOWEL, AND THEN CLEAN THE TOUCHSCREEN. After cleaning the touchscreen, it may not respond to touch for a few seconds. Cloth moistened in water with any mild cleaning product Please see the following procedure. Touchscreen Calibration The following procedure describes how to calibrate the touchscreen:. Power on the jukebox and allow it to complete the startup sequence.. Open the door of the jukebox.. Locate the Calibrate button on the Computer Core. Refer to Figure. Press the button once to launch the calibration program. This will override the jukebox application while the calibration program runs. Refer to Figure.. Close the door and make sure it locks.. Follow the directions on the screen, touching the center of the targets, and then touching Yes. CALIBRATE Figure Calibrate Button Figure Calibration Screen - 0 Rev B

61 GrandSTAR Internet Jukebox Routine Service Air Filter Filtered cooling air is provided for the components inside the GrandSTAR via a fan mounted on the back of the jukebox. The speed of this fan is controlled by the Computer Core if the temperature is moderate, the fan runs at a low speed, but as the temperature inside the box rises, the fan is driven faster. The air filter will need to be washed periodically. The frequency will depend on the conditions at the site, so it is best to check the filter condition at least once a month. The filter is located on the back of the GrandSTAR as shown In Figure. Remove and clean the filter as necessary. To do this, remove the frame by sliding it upward as shown in Figure. Remove the filter pad from the frame. Use warm water and a mild detergent to clean the filter. Rinse thoroughly and allow it to dry. One side of the filter has been glazed to make it easier to slide in and out of the frame. The glazed side should face towards the jukebox. Slide the frame and pad back until the frame stops against the filter mounting bracket on the back wall. FILTER FRAME GLAZED SIDE IN Figure Filter Removal Hard Drive Replacement. Turn off and unplug the jukebox.. Loosen the thumbscrew securing the cover on the Computer Core and slide the cover off (see Figure -).. Carefully slide the hard drive tray out of the assembly as far as cabling will allow.. Disconnect the SATA power and data cables from the drive.. Remove the two thumbscrews securing the hard drive to the tray.. Secure the new hard drive to the tray using the same thumbscrews (see Figure -). 7. Connect the SATA power and data cables to the new hard drive. 8. Slide the hard drive assembly back into the plastic bracket guides in the Computer Core (see Figure -). Make sure not to pinch any cables while doing so. 9. Replace the Computer Core cover and secure it with the existing thumbscrew. THUMBSCREW SECURING COMPUTER CORE COVER THUMBSCREWS SECURING HARD DRIVE TO BRACKET PLASTIC BRACKET GUIDES Figure Computer Core 0 Rev B -

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63 GrandSTAR Internet Jukebox Troubleshooting Section: 7 Troubleshooting Introduction The GrandSTAR Jukebox incorporates several modules which plug in for rapid service. The most likely cause of jukebox problems is:. Continuous or intermittent open circuits in a harness. The cause can be broken or cut wires, a damaged terminal, or a bad terminal crimp. Check that all plugs are firmly seated. Check that connector pins are not bent, broken, or pushed through the back of connectors when mated.. A defective module. Troubleshooting procedures are directed at module replacement, not repair. A summary of the functions for each of the jukebox s replaceable modules is listed Section. The troubleshooting topics presented in this section are: The GrandSTAR indicator LEDs can help you isolate a problem. A sequence of operation explanation in this section and a wiring diagram help you isolate the problem to a harness or a module. The wiring diagram also shows the part numbers of the harnesses and modules. Modular Troubleshooting Charts that list the Trouble, Symptom, and Probable Cause. 0 Rev B 7-

64 Troubleshooting GrandSTAR Internet Jukebox Power Supply Board +9 V LED Should be on. Indicates +9 VDC is available at the Power Supply. + V LED Should be on. Indicates + VDC is available at the Power Supply. + V LED Should be on. Indicates + VDC is available at the Power Supply. -Channel Pre-Amplifier Power LED Should be on. Indicates when all voltages are present (+ V, +8. V, + V, V). Status LED On Power Up (Power applied to the -Channel Pre-Amplifier) this LED flashes times. Rowelink LED Should be flashing **. Flashes when the -Channel Pre-Amplifier sends an RL signal back to the Computer Core. Rate is approximately twice per second. Volume Control Unit Period LED (on the 0s digit) Should be dimly flashing ** at a relatively fast rate. Indicates when Master Commands are sent from the Computer Core. Period LED (on the s digit) Should be dimly flashing ** at a relatively fast rate. Indicates when the Volume Control sends an RL signal back to the Computer Core. Power Amplifier Yellow Clip LED Should be off. If on, the input signal to the Power Amplifier is too high, which will cause the output signal distortion to increase. Red Overload LED Should be off. If on, the speaker outputs are overloaded. Computer Core Assembly +VDC, +VDC The Computer Core Assembly also has two Ethernet LEDs that are built into the Ethernet socket. The yellow LED indicates a connection at 0 MB and the green LED indicates a connection at 00 MB. The green LED should be active on the Computer Core Assembly. Status LED On Power Up (Power applied to the Computer Core Assembly) this LED flashes times. RS8 TX LED Should be flashing **. Indicates when Master Commands are sent from the Computer Core. Appears almost continuously on (rate is more than 0 times per second). 7-0 Rev B

65 GrandSTAR Internet Jukebox Troubleshooting RS8 RX LED Should be flashing **. Indicates when COMPUTER CORE receives an RL signal from one of the ROWELINK devices. Appears almost continuously on (rate is more than 0 times per second). IR RECEIVER LED Flashes when the IR RECEIVER sees an IR signal. May flash due to ambient light. HDD Red LED Should flash occasionally. Flashes if the hard drive is being accessed. PWR Green LED Should be on. Indicates if the hard drive has power applied to it. ** When the COMPUTER CORE ASSEMBLY is powered up, then it may take several minutes for the Rowelink LEDs to start flashing. 0 Rev B 7-

66 Troubleshooting GrandSTAR Internet Jukebox Sequence of Operation Step : Power on the jukebox With the System Power Supply power switch in the ON position, plug the AC power from the back of the jukebox into a standard, grounded wall outlet. The LEDs will light, and the Volume Control Unit display will show dashes. If the Computer Core Assembly does not automatically start to boot-up, press the Reset/ATX power button (see Figure ) in once and release. Step : The operating system automatically begins to boot. The following is viewed on the monitor: Low-level hardware checks Windows XP Embedded Operating System Loads GrandSTAR Operating System Loads Step : The user interface is viewed on the monitor. No music is in the queue, no selections are available and the amplifier is muted. Step : Customer provides a form of payment. Credit displays a value greater than 0. For cash: Bill Acceptor or Coin Acceptor receives the money Acceptor sends pulse(s) to the Computer Core (no escrow) Computer increases the credits accordingly Credit is changed on the application (monitor) Step : Customer makes a song selection For local music: Customer touches album name, song name, and confirmation to make selection Touchscreen sends selection information to the computer The song is placed into queue and credit will decrement For downloadable music: Customer touches song name to make selection Touchscreen sends selection information to the computer Application prompts customer to approve that the selection will cost extra credit Credits removed and song is placed in queue Computer begins to download song from Internet to the local drive Once download is complete (may take - minutes depending on network traffic and the number of downloaded songs selected before hand) Step : Selection is played Computer sends a message to the -Channel Pre-Amplifier to un-mute the amplifier. Song is located on the local computer hard drive and played. Use Volume Control Unit to adjust volume. 7-0 Rev B

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68 Troubleshooting GrandSTAR Internet Jukebox TO CUSTOMER PROVIDED EQUIPMENT OR LOCAL LAN PORT WIRELESS ROUTER TO RJ ETHERNET ON CORE COMPUTER ETHERNET CABLE COMES WITH ROUTER WAN PORT POWER PLUG POWER CABLE COMES WITH ROUTER LAN PORTS TO COM ON CORE COMPUTER 080 9" FLAT PANEL DISPLAY AND TOUCH SCREEN 0870 TOUCH CONTROLLER CABLE COMES WITH MONITOR SERIAL TOUCH CONTROL TO VGA ON CORE COMPUTER 0 VGA CABLE COMES WITH MONITOR VGA VIDEO VDC POWER OPTIONAL POWER PLUG TO USB ON CORE COMPUTER 80 CREDIT CARD READER AC POWER ADAPTER TO BUTTON REMOTE (Red) ON CORE COMPUTER 009-A-LF INT EXT CANCEL POWER ADAPTER COMES WITH MONITOR 007 TO IR REMOTE (Yellow) ON CORE COMPUTER POWER RJ SPLITTER OPTIONAL A WIRED REMOTE TO IR SIGNALS INPUT ON LED CONTROLLER GRANDSTAR (CJE) MACHINE SCHEMATIC PAGE Figure 7 GrandSTAR Wiring Diagram 7-0 Rev B

69 GrandSTAR Internet Jukebox Troubleshooting 099 TO ROUTER PLUG ON POWER SUPPLY TO 9 PIN CONNECTOR ON POWER SUPPLY 090 ROWELINK VOLUME CONTROL UNIT TO ROWELINK (Green) ON CORE COMPUTER CH MIC CH MIC CH MIC CH SINGER 000 VOLUME 080 IR RECEIVER POWER REJECT FUTURE MODE 980 TRANSMITTE W G/Y B W G/Y B B G/Y W BR Y BL 0 MEI BILL VALIDATOR AE-U7E - or - COINCO VALIDATOR VLBUS IMONEX COIN ACCEPTOR QUARTER ONLY COM N.C. TO BILLS (White) ON CORE COMPUTER NC NC GND OOS + V NC CREDIT ESCROW ENABLE DATA BL Y BR 0 TO COINS (Blue) ON CORE COMPUTER GND + V COIN COIN LED ON INHIBIT COIN COIN COIN COIN B SL 00 GRANDSTAR (CJE) MACHINE SCHEMATIC PAGE Figure 7 GrandSTAR Wiring Diagram (Sheet ) 0 Rev B 7-7

70 Troubleshooting GrandSTAR Internet Jukebox TO AUDIO OUTPUT ON CORE COMPUTER 09 STEREO PLUG TO ROWLINK (Green) ON CORE COMPUTER 000 CH CH MAIN STEREO ROWELINK TO JUKEBOX POWER SUPPLY 0 POWER IN MUTE MUTE MUTE MUTE 0778 TRANSFORMER 0 VAC VAC VAC BL BL/W BL *B *B/W *B/R *B/Y *G/Y *S *W *S VAC 0 VAC 0 VAC 0 VAC *R *Y *R O O *R *R/Y *R S S VAC 0778 TRANSFORMER VAC VAC BL BL/W BL *B *B/W *B/R *B/Y *G/Y 0 VAC 0 VAC 0 VAC 0 VAC *R *Y *R O O *R *R/Y *R S S 0907 GRANDSTAR (CJE) MACHINE SCHEMATIC PAGE Optional Second Amp Kit P/N 99 Figure 7 GrandSTAR Wiring Diagram (Sheet ) Rev B

71 GrandSTAR Internet Jukebox Troubleshooting CH CH AUXILIARY OUT CHANNEL PREAMP TO LED CONTROLLER 00 MIDRANGE W/G + W/O - RIGHT HORN08090 W/O O/W - + TOP DOOR SPEAKERS HORN W/BL W/R - CH CH CH INV CH CH CH INV + LEFT W/R+ O/B - MIDRANGE CH CH 08 OUTPUT TRANSFORMERS CH B V E E E E E E E CROSSOVER O/W S * R * R/Y * R S O/B WATT AMPLIFIER CH CH **B **G **B/W **BR V CH A A A A B/W P E E E E E E E7 B- G- B/W BR 090 RIGHT G- + B- - BASS SPEAKERS CH CH 08 OUTPUT TRANSFORMERS CH E E E E E E E7 S S/W + - LEFT O/W S * R * R/Y * R S O/B WATT AMPLIFIER CH CH **B **G 00 **B/W **BR 70 V CH A A A A E E E E E E E7 GRANDSTAR (CJE) MACHINE SCHEMATIC PAGE Figure 7 GrandSTAR Wiring Diagram (Sheet ) 0 Rev B 7-9

72 Troubleshooting GrandSTAR Internet Jukebox TO AMPLIFIER TRANSFORMERS TO BOTTOM LEAD OF PRIMARY # TO TOP LEAD OF PRIMARY # *R/Y CB A ROUTER *G/Y *B/Y *B/R *B/W *B *S *S/Y BL *S *W *S *G/Y *W/B *R/Y *Y/B *B *BR/W *W/B *BL *BR *O/B *O *W/BL *S *S/Y *S CB TO BOTTOM LEAD OF PRIMARY # TO TOP LEAD OF PRIMARY # LINE (0 ~ ) NEUTRAL A *O *R *R/B CB A FERRITE COMMON LIGHTS B G P P P +9 VDC + VDC + VDC + VDC P RELAY CONTROL RELAY CONTROL 0909 CBA-SYSTEM PWR SUPPLY P P P7 G/Y *R/Y *B/W *B/R *R *B/Y *R *B *W/BL *W/G *W/R POWER SUPPLY TO JUKEBOX I/O (Brown) ON CORE COMPUTER SPARE IN A SPARE IN B MUTE OUT LIGHTS ON/OFF + V GND GND GND SPECIAL EVENT SPARE OUT B ROUTER POWER SPARE OUT A MONEY METER + V 09 GRANDSTAR (CJE) MACHINE SCHEMATIC PAGE SWITCHED POWER TO BILL VALIDATOR, DISPLAY AND LED CONTROL G LIGHTS B COMMON BL ROUTER 09 TO CABINET FANS ON CORE COMPUTER GND GND POWER POWER CABINET COOLING FAN 090 B R Figure 7 GrandSTAR Wiring Diagram (Sheet ) Rev B

73 GrandSTAR Internet Jukebox Troubleshooting MAINS SUPPLY SELECTOR *R/Y *Y/B *W/B *BR/W N *W *B 0 V MAINS 0 VAC JUMPER ASSY 0 7 B G/Y W SURGE SUPPRESSOR B W BR BL L *W/B L COMPUTER MOV MOV MOV N *BR/W *W/B *B/Y *W/B *G/Y *B/W *W/G *W/R *B/R *B *R *R/B ROUTER W G/Y B POWER CORD SUPPLIED WITH ROUTER 00 PWR INLET W/FILTER *BR LINE BR 8 *BL FILTER BL G/Y *G/Y 8 8 ATX RESET 8 ROUTER RESET 0 POWER CORD TO POWER INPUT ON ROUTER TO ATX POWER SUPPLY ON CORE COMPUTER TO ATX RESET ON CORE COMPUTER 079 GRANDSTAR (CJE) MACHINE SCHEMATIC PAGE Figure 7 GrandSTAR Wiring Diagram Lighting (Sheet ) 0 Rev B 7-

74 Troubleshooting GrandSTAR Internet Jukebox 00 ROWELINK - TO RJ SPLITTER ASSY 099 TO SWITCHED POWER FROM POWER SUPPLY com, com, led w LOWER led w led w LIGHTING led w RIGHT COLUMN com r,g com w,b led w led b led g led r com, com, led w led w MIDDLE led w LIGHTING led w com r,g com w,b LEFT led w COLUMN led b led g led r com, com, led w UPPER led w led w LIGHTING led w com r,g RIGHT com w,b led w CROWN led b led g led r AC POWER INPUT IR SIGNALS LEFT CROWN com r,g com w,b led w led b led g led r TO AUX OUTPUT ON PREAMP AUDIO IN 090 LED CONTROL ASSEMBLY 0 CKT BD ASSY com, com SERVICE led w LIGHTING led w led w PROXIMITY SENSOR GRANDSTAR (CJE) MACHINE SCHEMATIC PAGE 7 Figure 7 GrandSTAR Wiring Diagram LED Lighting (Sheet 7) 7-0 Rev B

75 GrandSTAR Internet Jukebox Troubleshooting 00 AND 007 RED DOOR 00 AND 00 WH WH WH WH UPPER BACKLIGHT RED YLLW RED BLUE, WHITE, GREEN, RED LED BOARD REPLACED WITH THIS RED, YELLOW BOARD ON MACHINES WITH RED DOORS - PLACES YLLW 00 AND 00 WH WH WH WH MIDDLE BACKLIGHT com r,g com w,b led w led b led g led r 00 AND 00 BLACK DOOR BLUE WH GRN RED RIGHT COLUMN LIGHTING com, com, led w led w led w led w 00 AND 00 WH WH WH WH LOWER BACKLIGHT 00 AND 00 BLACK DOOR BLUE WH GRN RED LEFT COLUMN LIGHTING AND 00 BLACK DOOR BLUE WH GRN RED RIGHT CROWN LIGHTING 00 AND 00 BLACK DOOR BLUE WH GRN RED LEFT CROWN LIGHTING com led w WH 0 SERVICE LIGHT com, led w WH 0 LEFT ACCENT LIGHT com, led w WH 0 RIGHT ACCENT LIGHT GRANDSTAR (CJE) MACHINE SCHEMATIC PAGE 8 Figure 7 GrandSTAR Wiring Diagram LED Lighting (Sheet 8) 0 Rev B 7-

76 Troubleshooting GrandSTAR Internet Jukebox ATX RESET 00 ATX POWER ON/RESET P." SATA HARD DRIVE DATA POWER Y B B R 090 ATX POWER SUPPLY P GND TX+ TX- GND RX- RX+ GND V GND + V GND FAN 0908 Y B R B B R Y RST BTN SIGNAL RST GROUND +VSB PWR SPKR PWR BTN SIGNAL NC 7 HDD LED +V 8 KEY 9 HDD SIGNAL 0 +V PWR FRONT PANEL SYSTEM FAN GROUND POWER SENSE +. V +. V GND + V GND + V GND PW-OK VSB + V +. V - V GND PS-ON GND GND GND - V + V + V ATX POWER GND TX+ TX- GND RX- RX+ 7 GND SATA DATA TX+ TX- RX+ --- ETHERNET --- RX TOUCH SCREEN CONTROL COM SERIAL OR USB AUDIO OUT VCC D- D+ GND USB or COM OPTIONAL K PCI-Ex MODEM USB () USB RING - R GND TIP - L GND PORTb = USB MODEM PORTa = ROWELINK FOR 990 I/O BOARD DCD RXD TXD DTR GND DSR RTS CTS RI RED GREEN BLUE ID_ IN SIG GND R RTN G RTN SVGA B RTN NC SYNC RTN ID_0 IN ID_ IN H-SYNC V-SYNC ID_ IN VCC D- D+ GND RING RJ TIP VCCa VCCb -DATAa -DATAb +DATAa +DATAb GNDa GNDb KEY NC To Router To Touch Screen USB or Serial To Video Display To Credit Card Reader To Preamplifier Main Stereo IN 0 0 VAC INPUT GND GND + V + V CPU POWER 09 MOTHER BOARD ASSY COM ROWELINK FOR 990 I/O BOARD DCD RXD TXD DTR GND DSR RTS CTS RI KEY A A A A A A A7 A8 A9 A0 NOTE: I/O Board uses USB interface I/O Board uses SERIAL interface on COM (CJE) CORE CORE COMPUTER SCHEMATIC PAGE MOTHER BOARD CPU.GHz DUAL PENTIUM HEATSINK FAN ASSY RAM GB + V GND GND + V Y B B R ATX Power OUT - To Jukebox Power Supply and/or Other Devices Figure 7 GrandSTAR Computer Core Schematic (Page ) 7-0 Rev B

77 GrandSTAR Internet Jukebox Troubleshooting A A A A7 A9 A A A A8 A USB () KEY 99xx I/O BOARD SERIAL INTERFACE KEY OPTIONAL USB K MODEM ROWELINK GREEN GREEN RING TIP RJ NC MUTE B A + V GND NC MUTE B A + V GND To Preamplifier GREEN To Volume Control Unit (VCU) GREEN BUTTONS JUMPERS SERVICE REJECT CALIBRATE POWER COIN MECH TYPE OPTOs SWITCHs CH PREAMP TYPE CH INDICATOR LEDs USB Tx IR REMOTE YELLOW CABINET FANS COINS BLUE NC + V IR IN GND LED OUT NC RTN-A BUTTON RTN-B REMOTE RTN-C STR-A RED STR-B STR-C GND GND POWER POWER GND + V COIN COIN LED ON INHIBIT COIN 7 COIN 8 COIN 9 COIN 0 To IR Receiver YELLOW To Button Volume Control RED To Cabinet Fan(s) To Coin Mech (if installed) BLUE USB Rx STATUS RS-8 Tx RS-8 Rx BILLS WHITE NC NC GND OOS + V NC CREDIT ESCROW ENABLE DATA To Bill Acceptor (if installed) WHITE + V GND GND + V Y B B R + V GND GND + V IR RECEIVE + VDC + VDC ATX POWER SPARE IN A SPARE IN B MUTE OUT LIGHTS ON/OFF + V JUKEBOX I/O GND BROWN GND GND SPECIAL EVENT SPARE OUT B ROUTER POWER SPARE OUT A MONEY METER + V To Jukebox Power Supply and Other Jukebox Devices BROWN (CJE) (CJE) CORE CORE COMPUTER SCHEMATIC SCHEMATIC PAGE Figure 7 GrandSTAR Computer Core Schematic (Page ) 0 Rev B 7-

78 Troubleshooting GrandSTAR Internet Jukebox Troubleshooting Charts The best way to determine a problem is to isolate its cause. The following charts should help to narrow down which module is failing and whether it can be fixed or needs to be replaced. Start with the Trouble column and find the item that closely relates to the problem you are experiencing. The Symptom will be described in the following column. There may be multiple symptoms. There may also be many Probable Causes listed for each Symptom. The Probable Causes are listed in decreasing order of probability. PROBLEM SYMPTOM PROBABLE CAUSE Application At the first boot up screen,. There is no hard drive in the computer. does not boot Detecting IDE Primary Master. The plugs are not completely seated in the hard drive. up. reports None.. The data cable or power cable has come loose from the motherboard or hard drive. Jukebox will not operate when powered ON. The boot up process stops at DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER. The LED s on the front door fail to light. The LED s come on, but the application will not boot.. There is no hard drive in the computer.. The data cable or power cable has come loose from the motherboard or hard drive.. The hard drive is dead.. The plug is not completely inserted into the outlet.. The wall circuit is not hot.. The ON/OFF switch on the power supply is in the OFF position.. The circuit breaker in power supply is open. The system power supply or the LCD is defective or unplugged. The LCD does not work. The touchscreen does not work. The touchscreen will not calibrate. No music from jukebox. The computer fan is on and all system s LEDs and lights are normal. The application boots up, but the touchscreen does not respond to touch. Nothing happens after pressing the calibration button. The calibration program runs, but will not respond to touch. No sound from jukebox, although the application reports Now Playing a New Song. No sound from jukebox and the application doesn t appear to be playing the song selected.. The power plug, video cable, or LCD power supply wiring is not seated completely.. The system power supply is defective.. The LCD is dead.. The USB cable is not seated completely at the LCD or at the Computer Core.. The touchscreen is not calibrated. The touchscreen is dead.. The USB cable plug is not fully seated at the LCD or at the Computer Core.. The touchscreen is dead.. The motherboard in the Computer Core has failed.. The USB cable plug is not fully seated at the LCD or at the Computer Core.. The touchscreen is dead.. The motherboard in the Computer Core has failed.. Volume control is turned all the way down.. Audio cables are disconnected or loose from the Computer Core or the pre-amp.. The amplifier is overloaded and shutdown.. The audio mode input routing or muting is configured incorrectly.. There are no more credits available for play.. Reject song was activated. 7-0 Rev B

79 GrandSTAR Internet Jukebox Troubleshooting PROBLEM SYMPTOM PROBABLE CAUSE Machine is locked up during normal runtime. The bill acceptor does not work. Location network line not installed in the location. Bill acceptor is taking money but credits are not accumulating, the touchscreen is not responsive, and the I/O board LEDs are not flashing. The bill acceptor will not accept a bill. The green lights on the bill acceptor are not flashing. There is no designated broadband line installed in the location. The Computer Core is locked up. Reboot it by pressing and releasing the ATX Reset Switch. If the Computer Core does not boot up, perform a complete Power Down and Power Up.. The bill acceptor is full.. The bill box was not re-installed on the bill acceptor correctly.. There is a jammed bill in the device.. The plugs are not inserted securely at the acceptor.. The bill acceptor is defective.. The cable is damaged at the acceptor.. The jukebox has disabled the bill acceptor. Put the jukebox into normal operating mode. The bill acceptor is defective.. The inside wiring installation appointment was not scheduled.. The inside wiring installation has not occurred.. The line was not installed in the pre-selected location.. The line (jack) was not labeled by the technician. Router does not work. The Music On Demand feature does not work. When the power supply is connected to the router, nothing happens. The Link/Act # light (on the front of the router) does not light up when an Ethernet cable is plugged in the respective port. The WAN light does not light up. The feature has never been available in the location. The feature was available, but is no longer available.. The AC power plug is not fully inserted in the receptacle on the back of the router.. Router reset circuit in power supply is defective.. The wall plug is not hot.. The cable is loose at the Computer Core or the router.. The jukebox is not powered on.. The Ethernet port is defective.. The broadband connection is not plugged into the WAN port.. The cable modem or DSL modem is not powered on.. There is no Ethernet cable connection between the router and the jukebox.. The Ethernet cable is not fully seated in the port on the Computer Core or in the back of the router.. The connection is loose between the installed line and the router.. The cable is bad.. The Internet line is down.. The hard drive trigger code was not entered.. The connection has become loose between the router and the jukebox.. The connection has become loose between the installed line (jack) and the router.. All the lights on the front of the router are ON.. The router was shut off or lost power.. The Internet service provider (ISP) is down.. The AMI Entertainment server is down. 0 Rev B 7-7

80

81 GrandSTAR Internet Jukebox Parts Catalog Section: 8 Parts Catalog Catalog Description Parts List Description Ordering Replacement Parts Figure 8 Front and Rear Views Figure 8 Top Door Assembly (External View) Figure 8 Top Door Assembly (Internal View) Figure 8 Top Door Assembly (Internal Top and Side View) Figure 8 Lower Door Assembly (External View) Figure 8 Lower Door Assembly (Internal View) Figure 8 7 Pilaster Assembly Figure 8 8 Front View with Upper Door Removed Figure 8 9 Front View... 8 Figure 8 0 Front View with Doors Removed... 8 Figure 8 Computer Core Assembly... 8 Figure 8 Bill Acceptor Assembly... 8 Figure 8 LED Controller Assembly... 8 Figure 8 Power Supply Assembly Figure 8 Channel Pre Amplifier Figure 8 Power Transformer Assembly Figure 8 7 Output Transformer Assembly Figure Touchscreen and Panel Assembly Accessory Equipment Rev B 8-

82 Parts Catalog GrandSTAR Internet Jukebox Introduction This parts catalog lists replacement parts for the jukebox. The purpose of this parts catalog is to locate and identify replaceable components and to supply information on how to order them. Catalog Description This catalog is divided into major sections labeled with figure numbers, which correspond to the illustrations used. Some assemblies require more than one illustration to identify the parts. Replacing parts that are welded or riveted onto an assembly is normally impractical. Therefore, replacement parts are not listed for these items. The assembly containing the welded or riveted part should be replaced. Parts List Description The parts list contains four columns: Number The first entry in this column is the reference number of the corresponding illustration. A reference number, when listed, corresponds to the reference number appearing on the illustration. Reference numbers are not used when items are listed for reference purposes only or when the item listed is an alternate part. Part Number This column lists the part number to use when ordering replacement parts or making inquiries. Description This column gives a description of each part or assembly. Each item is indented to show its relationship to the next higher assembly. Qty This column contains the part quantity used in the assembly. When a figure describes more than one model of an assembly, the Qty column is divided to show each model. Ordering Replacement Parts All replacement parts must be ordered directly from an Authorized Rowe Distributor. Once the replacement item has been determined, complete a Standard Parts Order Form (available from your Rowe Distributor at no charge). Very often, parts orders are delayed because of inadequate or incomplete parts order forms. To enable prompt delivery, always specify the following information: Part Number and Description (indicate color, if applicable) Quantity Required Machine Model and Serial Number Complete Shipping Address, including the ZIP code Shipping Instructions must be supplied. If the shipping method is Parcel Post, Air Parcel Post, United Parcel Service, or Air UPS, and the packages may exceed the size and weight limits of these services, indicate an alternate shipping method. If the shipment must be delivered as fast as possible, specify Fastest Way. Rowe will select the carrier for orders that justify shipment by truck. 8-0 Rev B

83 GrandSTAR Internet Jukebox Parts Catalog 7 Figure 8 Front View and Rear Views Ref. Part No. Description Qty 80 Jukebox Assembly (Black GrandSTAR)... Ref. 80 Jukebox Assembly (Red GrandSTAR)... Ref. 80 Door Assembly Top (Black) See Figure 8, Figure 8, Figure 8... Ref. 80 Door Assembly Top (Red) See Figure 8, Figure 8, Figure 8... Ref. 80 Lower Door Assembly (Gold) See Figure 8, Figure 8 (Used on Red GrandSTAR)... Ref. 80 Lower Door Assembly (Silver) See Figure 8, Figure 8 (Used on Black GrandSTAR)... Ref Bill Inlet Blockout Bill Acceptor (If Bill Acceptor must be removed) Label Blockout (Attach to Bill Acceptor Blockout) Jukebox Assembly (Black GrandSTAR)... Ref. 80 Jukebox Assembly (Red GrandSTAR)... Ref Bracket Light Block Frame Filter Pad Filter (Not Shown) Bracket Fan Filter Mounting Terminal Cover (Output Transformer)... 0 Rev B 8-

84 Parts Catalog GrandSTAR Internet Jukebox 8 - MEDALLION 9 - DIFFUSER "CROWN" - SPEAKER (MID) 7 - SPEAKER GRILL - SPEAKER (TWEETER) - OUTSIDE PANEL - TOP DOOR - LEFT GRAPHICS PANEL - RIGHT GRAPHICS PANEL Figure 8 Top Door Assembly (External View) Ref. Part No. Description Qty 80 Door Assembly Top (Black GrandSTAR)... Ref. 80 Door Assembly Top (Red GrandSTAR)... Ref Speaker MID Frequency Speaker Tweeter (") Panel (Outside) Graphics Panel (Inside) Panel Graphics (Left) Panel Graphics (Right) Top Door Black/Silver Top Door Red/Gold Grill, Speaker Top Door Silver (Black GrandSTAR) Grill, Speaker Top Door Gold (Red GrandSTAR) Medallion Palnut Diffuser "Crown", CD00... Note: For harness part numbers, refer to the Wiring Diagrams in Section Rev B

85 GrandSTAR Internet Jukebox Parts Catalog Figure 8 Top Door Assembly (Internal View) 0 Rev B 8-

86 Parts Catalog GrandSTAR Internet Jukebox Top Door Assembly (Internal View) Refer to Figure 8. Ref. Part No. Description Qty 80 Door Assembly Top (Black GrandSTAR)... Ref. 80 Door Assembly Top (Red GrandSTAR)... Ref Cable Clamp Touchscreen & Panel (See Figure 8 8) Touchscreen & Monitor Touchscreen / Monitor Power Pack ELO Systems Touchscreen / Monitor Power Pack Nexview Systems Plate, Crown Diffuser... 0 Bracket Hinge LH Bracket Monitor Brace LH Insert Coin (Red) Bracket IR Mounting Receiver Assembly IR Wire Block Coin Chute Diffuser (Left Side) Bracket Light Diffuser Cable Clamp 7/ Clip Cable CBA Backlight LED BD B CBA Backlight LED BD A Bracket Light Lower Mid Bracket Graphics Panel Retainer Bracket Graphics Panel Retainer Bracket Diffuser Retainer Diffuser Right Side... 0 Retainer Top Door Sight Block Bracket Monitor Brace, RH... 0 Bracket Hinge, RH... Items not shown: 00 Harness Assembly Door Speaker Cable Assembly Door and Service Cable Assembly Module, Computer Core to IR... 8 Cable Assembly Ribbon SR Right Crown... 8 Cable Assembly Ribbon SR Left Crown... 8 Cable Assembly Ribbon SR Upper Lighting... 8 Cable Assembly Ribbon SR Middle Lighting... 8 Cable Assembly Ribbon SR Lower Lighting... Note: For additional harness part numbers, refer to the Wiring Diagrams in Section Rev B

87 GrandSTAR Internet Jukebox Parts Catalog Figure 8 Top Door Assembly (Internal Top and Side View) Ref. Part No. Description Qty 80 Door Assembly Top (Black GrandSTAR)... Ref. 80 Door Assembly Top (Red GrandSTAR)... Ref. 80 Bracket Crown LED (Side) Circuit Board Assembly Crown, Pilaster LED BL, W (Black GrandSTAR) Circuit Board Assembly Crown, Pilaster LED Y, R (Red GrandSTAR) Circuit Board Assembly Crown, Pilaster LED R, G (Black GrandSTAR) Circuit Board Assembly Crown, Pilaster LED Y, R (Red GrandSTAR)... 0 Brace Top Door... 0 Hinge Top Door Bracket Crown LED (Center) Support Circuit Board Lock Bolt Cylinder Lock Link Spring Tension... Note: For harness part numbers, refer to the Wiring Diagrams in Section 7. 0 Rev B 8-7

88 Parts Catalog GrandSTAR Internet Jukebox Figure 8 Lower Door Assembly (External View) Ref. Part No. Description Qty 80 Lower Door Assembly Gold (Red GS-)... Ref. 80 Lower Door Assembly Silver (Black GS-)... Ref. 870 Bracket Security, Lower Door Grill Lower Door Gold (Red GS-) Grill Lower Door Silver (Black GS-)... Figure 8 Lower Door Assembly (Internal View) Ref. Part No. Description Qty 80 Lower Door Assembly Gold (Red GS-)... Ref. 80 Lower Door Assembly Silver (Black GS-)... Ref. 880 Panel Lower Door Bracket Guide (Hinge) Trim Lower Door Rev B

89 GrandSTAR Internet Jukebox Parts Catalog Figure 8 7 Pilaster Assembly (Left Hand Shown) 7 Ref Part No. Description Qty 0 Pilaster Assembly LH R, G, W, BL (Black GrandSTAR)... Ref. 0 Pilaster Assembly RH R, G, W, BL (Black GrandSTAR)... Ref. 0 Pilaster Assembly LH Y, R, Y, R (Red GrandSTAR)... Ref. 0 Pilaster Assembly RH Y, R, Y, R (Red GrandSTAR)... Ref. 080 Pilaster Retaining Bracket Pilaster Cap Bracket LH Circuit Board Assembly Crown/Pilaster LED R, G (Black GrandSTAR) Circuit Board Assembly Crown/Pilaster LED BL, W (Black GrandSTAR Circuit Board Assembly Crown/Pilaster LED Y, R (Red GrandSTAR) Circuit Board Assembly Crown/Pilaster LED Y, R (Red GrandSTAR) Circuit Board Support... 0 Pilaster Mount Cable Assembly Ribbon RH Pilaster Cable Assembly Ribbon LH Pilaster Pilaster Cap Bracket RH Pilaster Diffuser Pilaster Cabinet Mounting Bracket Bracket Security LH Bracket security RH Cable Wrap ( x.0)... 0 Rev B 8-9

90 Parts Catalog GrandSTAR Internet Jukebox 7 7, 7A 8, 0 9, Figure 8 8 Front View with Upper Door Removed Rev B

91 GrandSTAR Internet Jukebox Parts Catalog Front View with Upper Door Removed Refer to Figure 8 8. Ref Part No. Description Qty 9700 Computer Core Assembly (See Figure 8 ) Plate Cover, Amplifier Cover Cord Hole Power Supply System with Router Power (Figure 8 ) Volume Control Unit Plate Power Inlet with Filter Channel Pre-Amplifier Assembly (See Figure 8 )... 7A Cover, Bottom -Channel Pre-Amplifier Pivot Assembly Gas Spring Spring Pneumatic (Not Shown) Transformer Assembly Power (See Figure 8 ) Plate Security Catch Top Door Latch Bracket Security RH... 0 Pilaster Assembly RH R, G, W, BL (Black GS-) (See Figure 8 7)... 0 Pilaster Assembly RH Y, R, Y, R (Red GS-) (See Figure 8 7) Plate Transformer Cover Bracket Pilaster Retainer RH Lower Door Assembly (See Figure 8, 8 ) Bracket Security LH Bracket Pilaster Retainer LH Pilaster Assembly LH R, G, W, BL (Black GS-) (See Figure 8 7)... 0 Pilaster Assembly LH Y, R, Y, R (Red GS-) (See Figure 8 7) Frame Cash Box Door Cash Bag (Not Shown) Cash Box Door Assembly Slug Cup Bezel Reject Button Button Reject Finger Guard Fan Cabinet Cooling Cabinet Assembly... Note: For harness part numbers, refer to the Wiring Diagrams in Section 7. 0 Rev B 8-

92 Parts Catalog GrandSTAR Internet Jukebox Figure 8 9 Front View Ref Part No. Description Qty 090 Cabinet Trim Bracket Top, LH Cabinet Trim Bracket Top, RH Plate Amplifier Adapter Amplifier Assembly KW Cover Plate Audio Output Computer Core Assembly (See Figure 8 )... 0 Bracket Mounting RH Bracket Mounting LH Lower Coin Chute Chute Slug Door Slug Cup (Not Shown) Bracket Slug Cup (Not Shown) Holder Assembly Coin Mechanism Bracket Coin Chute Mounting... 0 Chute Coin Plate Coin Chute Backing Output Transformer Assembly (See Figure 8 7) LED Assembly Control, GrandSTAR (See Figure 8 ) Circuit Board Assembly Crossover Rev B

93 GrandSTAR Internet Jukebox Parts Catalog,,7, Figure 8 0 Front View with Doors Removed Ref. Part No. Description Qty 0 Plate Switch Mounting Switch Momentary Bracket Hinge Guide Router Wireless Bracket Router Mounting... 0 Circuit Board Assembly White LED Bracket LED Mounting xx Bill Acceptor (See Figure 8 ) Bracket Pilaster Mount Bracket Lower Door Mount Pad Acoustical Speaker Low Frequency Bracket Retainer Cable Clamp (Typical)... Note: For harness part numbers, refer to the Wiring Diagrams in Section 7. 0 Rev B 8-

94 Parts Catalog GrandSTAR Internet Jukebox FASTENS POWER SUPPLY 7 Figure 8 Computer Core Assembly Ref. Part No. Description Qty 9700 Computer and Bracket Assembly... Ref. 70 Card Guide Circuit Board Assembly power on/reset/leds Cover Top Left Cover Top Fan with connector... 0 Hard Drive Bracket U.S. Hard Drive (Not installed in assembly, shown for reference) Canadian Hard Drive (Not installed in assembly, shown for reference) Computer Core Assembly Housing... 8 I/O Bezel (included with item ) Nut #- Keps Hex MS Power Supply Screw #- X / Phillips Head Machine Single Board Computer Circuit Board Assembly Core I/O... 0 Bracket PCI Modem/Blockout #-0 X / Phillips RD HMS... 0 Cable Assembly DR Ribbon (Not Shown)... 7 Harness SATA Power (Not Shown)... 8 Harness SATA Data (Not Shown)... 9 Cable Assembly On/Reset (Not Shown) Label Computer Core Connection Colors Label Computer Core Connectors... Cable Assembly COM to I/O (Not Shown) Sponge Rubber Rev B

95 GrandSTAR Internet Jukebox Parts Catalog Figure 8 Bill Acceptor Assembly Ref. Part No. Description Qty 0970 Transport and Bracket Assembly... Ref. Coinco Bill Acceptor with 00 Bill Stacker Transport and Bracket Assembly... Ref. 09 MEI Bill Acceptor with 000 Bill Stacker B/A Adapter Bezel Bracket Fall stop Hook Pivot Bracket Stud Retainer Shaft Weld Bracket Bill Acceptor Mounting Bracket Fall Stop Cable External Retaining Ring... 0 Rev B 8-

96 Parts Catalog GrandSTAR Internet Jukebox Figure 8 LED Controller Assembly Ref. Part No. Description Qty 090 LED Controller Assembly... Ref Cover LED Control... 0 Circuit Board Assembly LED Controller Power Supply Universal Base LED Control Fan Chassis LED Control... Not Shown: 00 Harness LED Control Harness 0/0V Rev B

97 GrandSTAR Internet Jukebox Parts Catalog Figure 8 Power Supply Assembly Ref. Part No. Description Qty 809 Power Supply Assembly... Ref. 790 Outlet Convenience Power Inlet IEC 0 C Chassis Power Supply... 0 Standoff #8- x Circuit Board Assembly Power Supply (with Router Reset) Cover Power Supply Circuit Breaker ( AMP) Circuit Breaker ( AMP) Harness Assembly Power Supply (Only Connectors Shown)... 0 Rev B 8-7

98 Parts Catalog GrandSTAR Internet Jukebox Figure 8 -Channel Pre-Amplifier Ref. Part No. Description Qty Channel Pre-Amplifier... Ref Cover Pre-Amp Circuit Board Assembly -Channel Pre-Amplifier #8- x / Sems Hex WHMS... Figure 8 Power Transformer Assembly Ref. Part No. Description Qty 0970 Transformer Assembly... Ref. 70 Transformer Assembly Handle Transformer Mounting Plate Power Transformer Rev B

99 GrandSTAR Internet Jukebox Parts Catalog Figure 8 7 Output Transformer Assembly Ref. Part No. Description Qty 08 Output Transformer Assembly... Ref 0 Chassis Audio Output Binding Post Strip Binding Post Strip Bushing Snap (Split) Circuit Board Assembly Output Resistor Transformer Output... Not Shown: 00 Harness Assembly Output Transformer Jumper Assembly... 0 Rev B 8-9

100 Parts Catalog GrandSTAR Internet Jukebox Figure Touchscreen and Panel Assembly Ref. Part No. Description Qty Touchscreen and Panel Assembly... Ref Flatscreen Monitor Mounting Rear Bracket Monitor Mounting Bracket Foamed Tape Foamed Tape Adaptor Bezel Touch Monitor Rear Panel Touch Monitor Graphics Touchscreen Front Panel Front Display Frame Rev B

101 GrandSTAR Internet Jukebox Parts Catalog Accessory Equipment Part. No. Description Function 790 Paging System with Hand-Held Microphone 790 Paging System with Hand-Held Microphone 0990 Paging System with Hand-Held Wireless Microphone 770 Credit Card Kit (Broadband use only) Paging System not affected by A.V.C. All plug-in unit, complete with microphone and 0 foot microphone cable. Paging System not affected by A.V.C. All plug-in unit. The same as 790, except without the 0 foot microphone cable. Allows wireless paging. Allows customers to use Visa and Master Card 99 Second Amplifier Kit Add a second 000 watt amplifier. Includes a power transformer and an output transformer foot cable for Volume Control Unit Replacement cable for Volume Control Unit I.R. Remote Control Sending Unit Replacement/spare hand held transmitter. 980 Simplified I.R. Sending Unit Fewer functions that cover only the essentials of ON/OFF, Cancel, and Volume Control. 80 Special Event Switch Kit Allows locations to switch to Auxiliary Audio Source using a key switch. 70 Red Touch-up Paint For red GrandSTARs with nameplates that show. Part Number xxxxxx only 70 Colorado Red Touch-up Paint For all other red GrandSTARs. 70 Black Touch-up Paint 7000-A Wired Remote 0 Rev B 8-

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