Preliminaries. Copyright statement. Trademarks. Limited warranty. Changes. Preliminaries

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2 Preliminaries Preliminaries Copyright statement No part of this publication may be reproduced in any form or by any means or used to make any derivative, such as translation, transformation, or adaptation, without permission from Plasmon PLC. Trademarks Plasmon, Plasmon UDO Archive Appliance, UDO and Appliance are registered trademarks of Plasmon PLC Copyright 2003, Other names and/or trademarks belong to their respective proprietors. Limited warranty Plasmon PLC makes no representation or warranties with respect to the contents or use of this user s guide, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Plasmon PLC reserves the right to make revisions on this documentation without obligation to notify any person or entity of such changes. Changes The material in this user manual is for information only, and is subject to change without notice. Plasmon PLC reserves the right to make changes in the product design and installation software without reservation and without notification to its users. Additional information may be obtained from your supplier, or from the addresses on the next page. ii Plasmon UDO Archive Appliance

3 Preliminaries Safety This product contains a lithium battery. Please note the following: Danger of explosion if battery is incorrectly replaced. Replace with only the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer s instructions. FCC note This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions in this manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense. Changes or modifications not expressly approved by Plasmon could void the user s authority to operate equipment. All SCSI and Network cables connected to and used on this equipment should be shielded. Operator s Guide Rev A iii

4 Preliminaries Contact details Europe, Middle East and Africa Plasmon Data Ltd. Whiting Way Melbourn Near Royston Hertfordshire SG8 6EN England web Tel +44 (0) Fax +44 (0) North America, South America and Asia Pacific Plasmon Inc. 400 Inverness Parkway STE 310 Englewood CO United States of America web Tel: Fax: iv Plasmon UDO Archive Appliance

5 How to use this guide How to use this guide This guide discusses how to use the Plasmon UDO Archive Appliance. It is aimed at system operators. You should first have read and followed the instructions in the Quick Start Guide. This Operator s Guide contains the following information: Using the Keypad interface on page 5 How to use the Web interface to add and remove UDO media. Offline Media Management on page 13 How to remove or return offline media. Related documentation Please refer to the following document for further information: Plasmon UDO Archive Appliance Quick Start Guide Explains how to install the Appliance and get started. Operator s Guide Rev A v

6 Preliminaries vi Plasmon UDO Archive Appliance

7 Table of Contents Rev A vii

8 Table of Contents 1 Introduction Appliance concept UDO technology 2 Libraries 3 2 Using the Keypad interface Overview Adding UDO media Adding UDO media via the mailslot 8 Adding UDO media via direct slot access 9 Possible problems 10 Removing UDO media Removing failed UDO media via the mailslot 11 3 Offline Media Management Overview Storage of offline media Recommendations 15 Organising offline media 16 Offlining media using the Keypad interface Offline media return requests Returning offline media Via the mailslot 19 Via direct slot access 20 Library slot maps AA24/32 Appliance 23 AA80 (2 drive) Appliance 24 AA80 (4 drive) Appliance 25 AA174 (2 drive) Appliance 26 AA174 (4 drive) Appliance 27 AA238, AA438 and AA638 Appliances 28 viii Plasmon UDO Archive Appliance

9 Table of Contents Index Operator s Guide Rev A ix

10 Table of Contents x Plasmon UDO Archive Appliance

11 Chapter 1 Introduction Rev A 1

12 Chapter 1 Introduction Appliance concept The Plasmon UDO Archive Appliance (hereafter referred to as Appliance) is a Network Attached Storage device (NAS), which supports UDO technology. Data files can be efficiently stored and retrieved via a single TCP/IP network connection. Being an integrated solution, all components including a server, raided disks and jukebox automation are contained within a single UDO library. UDO technology UDO (Ultra Density Optical) is the new 30GB standard for professional optical storage. Based on ultra density, blue laser technology, it is the recognized successor to 5.25 inch MO (Magneto Optical) storage and is available in both Rewritable and true Write Once media formats. Blue lasers achieve far greater data densities, resulting in dramatically higher media capacities. First generation UDO products have a capacity of 30GB, with capacity reaching 120GB by the third generation. 2 Plasmon UDO Archive Appliance

13 Appliance concept Libraries Library range The following Plasmon libraries (with their Appliance model numbers in parenthesis) support the new UDO format: Gx24/32 (AA24/32) Gx80 (AA80) Gx174 (AA174) G238/438/638 (AA234/AA438/AA638) Library components A library in a Appliance contains the following components: Dual Picker Transfers UDO media between drives, media slots and Mailslot (IEE). Drives The number of drives available for reading/writing media is modeldependent: AA24/32 = 2 AA80 = 2 or 4 AA174 = 2 or 4 AA238/AA438/AA638 = 2 or 4 Barcode reader Reads the unique identifier on each UDO disk. Media slots Internal slots housing UDO media. Mailslot (IEE) For inserting and removing UDO media. Operator s Guide Rev A 3

14 Chapter 1 Introduction Server A standard PC server board housed in the Appliance enclosure (AA238,AA438 and AA638 Appliances have the unit rack mounted above the library). Controls library functions and acts as the interface between the unit and your LAN. 4 Plasmon UDO Archive Appliance

15 Chapter 2 Using the Keypad interface Rev A 5

16 Chapter 2 Using the Keypad interface Overview In this chapter, we cover all the Operator Keypad interface operations. Using the Keypad interface, you can: Add UDO media see page 7 Remove UDO media see page Plasmon UDO Archive Appliance

17 Adding UDO media Adding UDO media You add UDO media to the Appliance via the Mailslot or via Direct slot access. You can: Add new data disks (UDOWORM only) for migration (can be added via the mailslot or direct slot access). Add new disks (UDORW only) for backup purposes, upto a maximum of 3 disks (can only be added via the mailslot). Pieces of UDO media must have a unique barcode of the approved format centred on the spine of the disk, ensuring the A side of media and barcode label are oriented as shown below. Operator s Guide Rev A 7

18 Chapter 2 Using the Keypad interface Adding UDO media via the mailslot To add (load) one or more UDO media cartridges via the mailslot: 1. Press any key to display the toplevel menu. 2. Press sel to display the first submenu ( ): 3. (If you want to add a backup disk, press next to display ) 4. Press sel. 5. Insert the media, A side facing up, into the Mailslot. AA238, AA438 and AA638 models only: Press the eject button, shown below. The library will then take the media and close the mailslot. 6. The media will be checked for valid UDO format and barcode (if there is a problem, see Possible problems on page 10). The library will indicate: If all is well, a message is displayed. 7. Repeat the above steps until you have added all your media. 8 Plasmon UDO Archive Appliance

19 Adding UDO media Adding UDO media via direct slot access If a considerable amount of media is to be added to your Appliance, it may be more productive to add media via direct slot access. To add (load) media via direct slot access: Warning: When adding media via direct slot access, do not move or remove any existing media from the Appliance. Warning: Backup media must not be added via direct slot access. AA24/32, AA80 and AA174 models Removing the library side panel To add media via direct slot access, it is necessary to remove the left hand (when viewed from the front) library side panel. 1. Using the Web interface, shut down the Appliance. 2. Open the library front door. 3. Remove and retain the panel securing screws from the front and rear of the library side panel. 4. Lift the panel up to remove it. Adding media Referring to the slot map appropriate for your library model, see page 22, add media to the lowest numbered available and unassigned slots. Refitting the library side panel 1. Slot the bottom of the library side panel into the library chassis. 2. Refit the screws to the front and rear of the library panel. 3. Close the library front door. 4. Restart the Appliance. Operator s Guide Rev A 9

20 Chapter 2 Using the Keypad interface AA234, AA438 and AA638 models To return offlined media via direct slot access: 1. Using the Web interface, shut down the Appliance. 2. Open the library rear door. 3. Referring to the slot map on page 22, add media to lowest numbered available and unassigned slots. 4. Restart the Appliance. The Appliance will rescan the contents of the library and update its inventory. Possible problems Disk errors If you add a cartridge that is the wrong format, or that does not have a barcode, two things will happen: You ll see one of the following error messages: The media in question will be ejected. You need to remove the cartridge and optionally insert another. Other errors Other error messages you may encounter are: library cannot take any more media general library hardware error hardware problem with the library picker. 10 Plasmon UDO Archive Appliance

21 Removing UDO media Removing UDO media If any disks have failed, an administrator will receive an telling them which media needs removing. When this happens, an operator will need to remove UDO media from the Appliance via the Mailslot. Media can also be removed for Offline Media Management see page 13. Removing failed UDO media via the mailslot You can: Remove a failed data disk Remove a failed backup disk. To remove one or more UDO cartridges: 1. Press any key to display the toplevel menu. 2. Press next to display. 3. Press sel to display the submenu: 4. Press next or prev to display your chosen option ( or ). 5. Press sel. The library picker will automatically select the first disk to be removed. 6. Remove the cartridge from the Mailslot. The submenu will be displayed once more. 7. Repeat the above steps until you have removed all failed media. Operator s Guide Rev A 11

22 Chapter 2 Using the Keypad interface 12 Plasmon UDO Archive Appliance

23 Chapter 3 Offline Media Management Rev A 13

24 Chapter 3 Offline Media Management Overview The Offline Media Management (OMM) feature allows media to be removed from and reintroduced to the Appliance. This chapter explains the following: How to offline media see page 17 Return requests see page 18 How to return offline media see page 19 Library slot maps see page Plasmon UDO Archive Appliance

25 Storage of offline media Storage of offline media When media is not in the Appliance it can become contaminated due to the ingress of dust particles and is also susceptible to adverse temperature and relative humidity. It must therefore be stored appropriately to prevent damage or degradation. Recommendations Plasmon recommend that the media be stored in the plastic sleeve in which it was supplied and in accordance with the following temperature and humidity limits: Table 31. UDO operating and storage conditions Parameter Value/range Temperature 5 to 45 C Humidity 5 to 90% RH (noncondensing) Plasmon recommend the use of a media rack, such as those produced by Engineered Data Products, for the long term storage of offline media. Operator s Guide Rev A 15

26 Chapter 3 Offline Media Management Organising offline media To aid location following Offline media return requests, offline media should be sorted using the last three characters of the barcode label, as follows: Organise groups of media using the last two numeric characters (i.e. groups of barcodes *****35, where the * represents any other character), then within these groups sort alphabetically using the third from last alpha character (i.e. within the barcodes numbered *****35, sort to ****A35, ****B35, etc.) and then finally sort alphabetically using the remaining characters of the barcode. Note: Barcode labels use an alphanumeric/colour system to aid in this organisational process. The barcode label number associated with a piece of media is unique. An example group of organised, offline media is shown below: To locate a piece of offline media: Locate the group of offline media using the last two characters of the barcode in the return request, then within that group search using the third from last character and then using the whole barcode. 16 Plasmon UDO Archive Appliance

27 Offlining media using the Keypad interface Offlining media using the Keypad interface When the Appliance GUI has notified you that media is eligible for OMM: 1. Press any key to display the first item in the toplevel menu on the LCD panel: If already in a submenu, press esc (key 4 on the Keypad) a number of times until the Add Disk menu is displayed. 2. Press next twice to display the Offline Disk menu. 3. Press sel. 4. Press next or prev to select From Primary or From Secondary pools, as required, then press sel. 5. The library keypad will display: 6. The media will be ejected from the mailslot and the keypad will display: Remove the disk and store in accordance with Storage of offline media on page 15. Operator s Guide Rev A 17

28 Chapter 3 Offline Media Management Offline media return requests Offline media return requests are made via the Web interface or by notifications. When a request is received, it will detail the barcode of the required piece of media. Note: Requests are only made if both the Primary pool and Secondary pool copies of the requested file are offline. 18 Plasmon UDO Archive Appliance

29 Returning offline media Returning offline media Offline media can be returned to the Appliance in two ways: Via the mailslot if a small amount of media is to be returned Via direct slot access if a large amount of media is to be returned. Via the mailslot To return one or more offlined media cartridges via the mailslot: 1. Press any key to display the toplevel Add disk menu. 2. Press sel to display the first submenu (New data disk): 3. Press sel. 4. Insert the media, A side facing up, into the Mailslot. AA238, AA438 and AA638 models only: Press the eject button, shown below. The library will then take the media and close the mailslot. 5. The library keypad will display: Repeat the above steps until you have returned all required offline media. Operator s Guide Rev A 19

30 Chapter 3 Offline Media Management Via direct slot access Warning: When returning offlined media via direct slot access, do not move or remove any existing media from the Appliance. AA24/32, AA80 and AA174 models Removing the library side panel To return offlined media via direct slot access, it is necessary to remove the left hand (when viewed from the front) library side panel. 1. Using the Web interface, shut down the Appliance. 2. Open the library front door. 3. Remove and retain the panel securing screws from the front and rear of the library side panel. 4. Lift the panel up to remove it. Returning media Referring to the slot map appropriate for your Appliance model, see page 22, return the offlined media to the lowest numbered available and unassigned slots. Refitting the library side panel 1. Slot the bottom of the library side panel into the library chassis. 2. Refit the screws to the front and rear of the library panel. 3. Close the library front door. 4. Restart the Appliance. The Appliance will rescan the contents of the library and update its inventory. 20 Plasmon UDO Archive Appliance

31 Returning offline media AA238, AA438 and AA638 models To return offlined media via direct slot access: 1. Using the Web interface, shut down the Appliance. 2. Open the library rear door. 3. Referring to the slot map on page 28, return the offlined media to the lowest numbered available and unassigned slots. 4. Restart the Appliance. The Appliance will rescan the contents of the library and update its inventory. Operator s Guide Rev A 21

32 Chapter 3 Offline Media Management Library slot maps The following diagrams show slot assignments and availability and are to be used when returning offlined media via direct slot access: Warning: Media must not be inserted into the utility slots, as these are used by the Appliance to rotate media. AA24/32 Appliance on page 23 AA80 (2 drive) Appliance on page 24 AA80 (4 drive) Appliance on page 25 AA174 (2 drive) Appliance on page 26 AA174 (4 drive) Appliance on page 27 AA238, AA438 and AA638 Appliances on page Plasmon UDO Archive Appliance

33 Library slot maps AA24/32 Appliance Mailslot Utility Slot Utility Slot Drive 2 Drive 1 Operator s Guide Rev A 23

34 Chapter 3 Offline Media Management AA80 (2 drive) Appliance Mailslot Utility Slot Utility Slot Drive 2 Drive 1 24 Plasmon UDO Archive Appliance

35 Library slot maps AA80 (4 drive) Appliance Mailslot Utility Slot Utility Slot Drive 4 Drive 3 Drive 2 Drive 1 Operator s Guide Rev A 25

36 Chapter 3 Offline Media Management AA174 (2 drive) Appliance Mailslot Utility Slot Utility Slot Drive 2 Drive 1 26 Plasmon UDO Archive Appliance

37 Library slot maps AA174 (4 drive) Appliance Mailslot Utility Slot Utility Slot Drive 4 Drive 3 Drive 2 Drive 1 Operator s Guide Rev A 27

38 Chapter 3 Offline Media Management AA238, AA438 and AA638 Appliances (Optional Expansion) Col 1 Col 2 Col 3 Col 4 Col 5 (Optional Expansion) Col 6 Col Mailslot Magazine Drive 1 Drive 2 Drive 3 Drive 4 Drive 5 Drive 6 Drive 7 Drive 8 Drive 9 Drive 10 Drive 11 Drive AA238 AA438 AA Plasmon UDO Archive Appliance

39 Index Rev A 29

40 Index A Adding UDO media 7 possible problems 10 via the mailslot 8 via direct slot access 9 F Failed UDO media 10, 11 K Keypad interface 5 L Library slot maps 22 AA238, AA438 and AA AA24/32 23 AA80 (2 drive) 24 AA80 (4 drive) 25 AA174 (2 drive) 26 AA174 (4 drive) 27 O Offline Media Management 13 offlining media 17 return requests 18 returning offline media 19 via the mailslot 19 via direct slot access 20 R Removing UDO media Plasmon UDO Archive Appliance

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