Table of contents. ODYS MP3 player X20

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1 Table of contents ODYS MP3 player X20 1 Contents of package Introduction Getting started Controls Battery status Display and Symbols Installing the driver Load the battery via the USB connection Transferring files MP3 player - PC DRM Protected Files Disable the MP3 Player from the PC Operation Switching the MP3 player on and off Music Mode Photo Mode Video Mode Digital audio recording (Voice Mode) System settings (Setup) FM Radio Upgrade player (Firmware upgrade) Video Conversion Tool Troubleshooting Specifications Safety instructions...37 Warranty conditions

2 1 Contents of package Please ensure that the following items are included in the box. If the package is not complete, please contact your dealer: ODYS MP3 player X20 USB cable Headphones Warranty card CD-ROM (driver and application software) User manual 2

3 2 Introduction Thank you for choosing our product. Please read this manual carefully before use to make best use of all functions of the product and to guarantee that it has a long service life. Please store the manual in a safe place for later reference. This product is a portable digital audio player which allows you to play your MP3 and WMA tracks and make voice recordings or save files of any kind. The modern colour display lets you view digital pictures and videos too. Caution Please read the general safety instructions in chapter 7 before using the MP3 player. Pay particular attention to the instructions on safely concluding the digital transfer between the MP3 player and computer in chap Product properties Fast data transfer thanks to USB 2.0 Two headphone connections Supported formats : MP1, MP2, MP3, WMA, WAV, JPEG, BMP, MTV Built-in lithium polymer battery Supports firmware upgrade (upgrade downloads available on the internet) Vivid animation menu with clear symbols and characters for userfriendly, intuitive operation 7 playback modes (including repeat modes), 7 equalizer modes Lyric function Can be used as mobile data medium Digital voice recording with the microphone with voice playback Multilingual menus available Display shutdown available (Screen Saver) Support 3

4 URL: ODYS MP3 player X20 See our website for the latest information on this MP3 player, on other products by our company and on our company itself. Any firmware updates for this MP3 player are also made available on our website. If you have questions or problems, please read the FAQs on our website or contact our customer support service 4

5 3 Getting started 3.1 Controls ODYS MP3 player X20 Familiarise yourself with the controls of your MP3 player before use. PREV << Headphone connection A/B VOL PLAY USB - connector Microphone RESET Headphone connection MODE VOL+ NEXT >> Display Key Functions PLAY : On/off, play, pause, stop, mark option, switch to option MODE : Switch to menu, end the menu VOL + : Increase volume VOL : Reduce volume NEXT >> : Fast forward, selection of options PREV << : Rewind, selection of options A/B : A/B repeat RESET: Resetting the player after operating faults or malfunctions 5

6 The definition of keystroke action Keystroke action including four operation methods of shortly press, keep pressing, stay press and single press. It will mean the shortly press without special explaining later. Shortly press: It will go into effect once press keystroke. Keep pressing: t will go into effect even just once only pressing keystroke for more than second. Single press: It will go into effect instantly until leaving the hand from pressing keystroke. Stay press: The event will go into effect time after time in definite frequency during from pressing keystroke to leaving the hand, for instance FF and FB. Lock function You can block all buttons of your MP3 player to prevent accidental operation. Simultaneously press the PLAY key and the MODE key to activate the key lock. A small lock symbol appears in the upper display area. Repeat this key combination to deactivate the key lock. 3.2 Battery status The internal 3.7V battery is rechargeable. The charge state of the battery is indicated by various symbols to enable you to estimate how long the player will operate. Displaying full when electricity reaching 3.7 V, and the electricity indicating decrease with the increase of service time. The middle of electricity icon will display empty when the electricity is almost exhausted, so you should charge up for it in time at this time. 6

7 The internal battery may be charged by connecting to a free PC USB- Port or by using an optional power pack / charger (included with X20 Plus) sold seperatly (see Chapter 3.5). The power pack / charger is available and may be ordered from our web site Please charge the battery fully before using for the first time. Charging an empty battery will take approximately 3-4 hours. 3.3 Display and Symbols Overview of the Display The Display shows a variety of information on the current track, the running time and the system settings. The symbols are explained below. Music Mode Volume Repeat mode Battery status File name / ID3 tag Track number File format Playback Playback time graphic EQ sound 7

8 Bitrate 3.4 Installing the driver Number of tracks Playback time numerical When using Windows 98SE, you must first install the correspondding driver found on the CD-ROM before connecting the MP3 player to your computer. Connect the MP3 player to your PC using the USB cable. The driver installation starts. When using Windows ME, 2000 and XP, the PC recognizes a new hardware device (mass storage device) and automatically installs the corresponding driver. If an error occurs during installation, remove the USB cable, restart the operating system and reconnect the USB cable to the PC. 3.5 Load the battery via the USB connection The rechargeable internal battery can be charged using the USB connection of your computer or a USB hub with its own power supply. Before charging the player's battery for the first time, completely discharge it. Then completely charge the battery. This is the only way to gain full battery capacity. Connect the MP3 player to your PC or to your USB hub using the USB cable. Charging begins automatically. Always charge the battery completely (see battery symbol in the display). The player keys do not function during recharging. Please charge the battery fully before using for the first time. Charging an empty battery will take approximately 3-4 hours. 8

9 The player s battery life is influenced by play volume; battery life is decreased significantly by loud playback. 3.6 Transferring files MP3 player - PC Connect the MP3 player to your PC using the supplied USB cable. Open the Windows Explorer or double-click My Computer. Select folders or files to be transferred and drag them to the removable data storage symbol of the MP3 player (download to root directory). It is possible to create different folders for the classification of your file types in the player memory beforehand and then to save the relevant files to them. Once the transmission is complete, click the MP3 player symbol and check whether the files were completely copied. Following the same procedure, you can also copy files from the MP3 player to the PC (upload). The MP3-Player offers two different USB Modes, which can be choosen by pressing the A/B key when connected to a computer. MSC Mode MTP Mode For transfering data For transfering data For syncronizing DRM Secured files Only standard folders can be used We suggest using the MSC Mode when using non-drm files 9

10 Please note that the player cannot recognize DRM files when switched to the MSC Mode When switched to the MTP Mode, the player will create the folders "Medien and Daten" automatically. More folders can be created using the Windows Media Player. PLease note that the device's main directory can only control a maximun of 150 entries (Folders and Files). If you wish to save more titels then you will have to create sub-folders. In these subfolders you can save as many files as you deem necessary. The device creates automatically a folder using the file format "DIR". Voice recordings which were created by the device using the file format WAV can be found in this folder. Please do not use this folder to save MP3 or WMA files. Please note that only WAV files using IMADPCM coding can be used when in the voice playback mode. Please use the Music Playback mode to playback MP2 and WMA files. Formatting the Flash Memory Using the PC operating system: Open Windows Explorer and right click on the player s removable data storage symbol. Then click on the Format option in the context menu. With the player only: Use the Sys Tools menu within the setup mode as described in chapter

11 You can also use your MP3 player to transport all types of files. Never disconnect the USB cable from your MP3 player during a data transfer or formatting. 3.7 DRM Protected Files What is a DRM file? DRM stands for Digital Rights Management. WMA files that are legally downloaded from the internet are generally protected by DRM. These files contain a license that directs how the file may be used. All licenses are controlled by the Windows Media Player (version 9.0 and higher). In order to play DRM protected files, the Windows Media Player must be used. Which Windows Media Player Version is installed on my computer? Open the Windows Media Player installed on your computer, click the question mark located on the menu bar and select INFO. The Windows Media Player version will appear in the next window. Windows Media Player is free and can be downloaded from the internet. We recommend using Windows Media Player Version Using DRM Protected Files Open the Windows Media Player and click on the synchronization button. Browse through your computer and select a DRM protected file. Use your mouse to move the file, per drag and drop, to the left area of the Windows Media Player window, the file should appear. If the MP3 Player is already connected to the PC, you may select the 11

12 track you would like to play. If not, connect the MP3 Player at this time and press the F5 key. Click START SYNCHRONIZATION to start transferring the files. Insure that the player is in the DRM-MTP mode. When in the DRM- MTP mode and connected to a computer, the display will show MTP twice. Should MSC (Removable Disk Mode) be shown in the display, transfering DRM secured files to the player is not possible. Pressing the A/B key, allows the mode to be changed. Note: To view the license information, right click the selected file and click on PROPERTIES. Copying an Audio CD Select COPY from the Windows Media Player menu. All tracks must me copied to the PC when using the Windows Media Player. The tracks should appear in the lower portion of the selected directory and can be copied to the MP3 Player. Please visit our Web Site for more information. 12

13 3.8 Disable the MP3 Player from the PC Disable the digital MP3 player from the operating system correctly using the Remove Hardware Safely option. Click the task bar on the right-hand side below the symbol and select the Remove USB Mass Storage Device Drive (X:) in the following dialog window. Then the message now appears that the hardware can be removed. When using Windows 98SE, does not appear in the task bar. Once the data has been completely transferred, simply remove the USB cable. 13

14 4 Operation ODYS MP3 player X Switching the MP3 player on and off Switching the MP3 player on Hold the PLAY key down for approx. one second until the Display illuminates and a greeting is displayed. The MP3 player is now in stop status. If the device does not turn on, please load the battery using the USB connection. Mode Switch in the Main Menu Press the MODE key of the turned-on player for approx. 1 sec. to switch to the main menu. Use the main menu to access the various operation modes and player settings: Music, Photo, Video, Voice, Setup and File. Use the << >> keys to select the desired option and confirm using the PLAY key. The << >> keys are also used in the sub-menus to select the desired option and confirm with PLAY. (Exception: File Function, see chapter 4.7) To revert to the main menu, press the MODE key for approx. 1 second. Switching the MP3 player off Press and hold the PLAY key for approximately three seconds until the Display illumination deactivates. This is true irrespective of the current operating state of the player. 14

15 4.2 Music Mode ODYS MP3 player X20 Playback, forwards/back, pause, stop Insert one or two sets of headphones in the headphone connections and turn the player on. The player is now in stop status. Press the PLAY button to play the track showed. The track information (ID3 tag) is scrolled on the Display. Press the PLAY button briefly to pause playback. To resume play, press the PLAY key again (resume function). Press and hold the >> << keys during play to skip forwards or back within the track. During play, press the PLAY button for 1-2 seconds to stop play (STOP) and to go back to the start of the track. If you briefly press the >> << keys during play, pause or stop the display switches to the next or previous track respectively. Stop status Play status Pause status Setting the volume Press or hold the respective volume control button (+, ) to raise or lower the volume. The volume has 33 settings (0 32). 15

16 Repeat mode While in music playback, pause or stop state, briefly press the MODE button and use << >> to select the Repeat mode (Repeat). Briefly press PLAY to switch to the Repeat submenu. Use << >> to select the desired mode (No Repeat, One, All, RandomAll, DirRepOne, DirRep, DirRanAll). Confirm using the PLAY button again. No Repeat: All files are repeated once in the original sequence. One: Repeats the current file multiple times. All: All files are repeated multiple times in the original sequence. RandomAll: Repeats all files multiple times in random order. DirRepOne: Repeats all files of the current directory once in the original sequence. DirRep: Repeats all files of the current directory multiple times in the original sequence. DirRanAll: Repeats all files of the current directory multiple times in random order. Equalizer settings (EQ) While in music playback, pause or stop state, briefly press the MODE button and use << >> to select the equalizer mode (EQ). Briefly press PLAY to switch to the Equalizer submenu. Use << >> to select the desired sound (Normal, Pop, Rock, Classic, Jazz, Bass, Custom EQ). Confirm using the PLAY button again. 16

17 Lyric Function Your player supports synchronous lyric display when playing MP3 files. The file name of the separate lyric files (*.lrc) must coincide with the file name of the relevant mp3 file (*.mp3) and the lyric file must be in the same folder. Playback Speed (Play Rate) Briefly press the MODE key and select the menu for setting the play rate using << >>. Briefly press PLAY to switch to the sub-menu. Using << >> you can select the desired play rate (1.00X, 1.14X, 1.33X, 0.67X, 0.80X). Confirm using the PLAY button again. Searching for files (Folder) Briefly press the MODE button and select the menu for direct selection of files (Folder) using << >>. Briefly press PLAY to switch to the sub-menu. Use << >> to navigate through the folder structure and search for the desired file. Press the PLAY button to open a folder. Confirm using the PLAY button again to select and play the desired music file. 17

18 Folder ODYS MP3 player X20 A/B repeat (Replay) This function allows you to repeat a specific section of a music file by setting the starting and finishing point of the section during playback. Briefly press the A/B key during playback to mark the beginning of the section (A). Briefly press the A/B key again during playback to mark the end of the desired section (B). The selected section will now be repeated indefinitely until you press the A/B key again. Playback Starting point A Finishing point B For deleting files please have a look on Chapter 4.6. You can also delete files or folders using your computer s file manager when the MP3 player is connected to the PC via the USB connection. 4.3 Photo Mode Implement to browse the JPEG picture and to support the format of JPEG in common use. Press the MODE key of the turned-on player for approx. 1 sec. to switch to the main menu. Use the << >> keys to select the photo mode and confirm using the PLAY key. The display will now show the player s folders and image files (browser screen). If there are 18

19 no visible files then the player memory is empty. Use << >> to navigate through the folder structure and search for the desired file. Press the PLAY button to open the folder. Confirm using the PLAY button again to select and play the desired picture file. Briefly press the << >> keys to switch to the next or to the previous image. Briefly press the MODE key to return to the browser screen. To revert to the main menu, press the MODE key for approx. 1 second. The desired image file should ideally be of the 128 x 128 pixel format. Other dimensions and pixel numbers are also possible. The pictures will then not fill the entire display. For deleting files please have a look on Chapter 4.6. You can also delete files or folders using your computer s file manager when the MP3 player is connected to the PC via the USB connection. 4.4 Video Mode Implement to support video films in the format of MTV. Press the MODE key of the turned-on player for approx. 1 sec. to switch to the main menu. 19

20 Use the << >> keys to select the video mode and confirm using the PLAY key. Video files can be selected and displayed in the same way as photos in photo mode. You can activate a repeat function in the browser display by briefly pressing the MODE key and applying settings in the relevant sub-menu (see Music Mode, chapter 4.2). Briefly press the MODE key to return to the browser screen. To revert to the main menu, press the MODE key for approx. 1 second. For deleting files please have a look on Chapter 4.6. You can also delete files or folders using your computer s file manager when the MP3 player is connected to the PC via the USB connection. 4.5 Digital audio recording (Voice Mode) Your MP3 player can also be used as a digital dictaphone. This allows you to record important ideas or thoughts when away from home, so you don t forget them. Press the mode key of the turned-on player for approx. 1 sec. to switch to the main menu. Use the << >> keys to select the voice mode and confirm using the PLAY key (fig. 1, stop status). Voice recording Briefly press the A/B key to start voice recording and speak into the microphone on the top of the player (fig. 2). Press the A/B key to interrupt voice recording. Press the A/B key again to resume voice recording. Press the MODE key briefly once again to stop and save voice recording. The player is now again in stop status (fig. 3). 20

21 figure 1 figure 2 figure 3 Voice playback You can listen to the voice recording immediately by pressing the PLAY key. If the player is in another mode, you can play your voice recording by switching to voice mode via the main menu (as described above. Briefly press the >><< keys to switch to the next or to the previous speech file. To revert to the main menu, press the MODE key for approx. 1 second. For deleting files please have a look on Chapter 4.6. You can also delete files or folders using your computer s file manager when the MP3 player is connected to the PC via the USB connection. The device creates automatically a folder using the file format "DIR". Voice recordings which were created by the device using the file format WAV can be found in this folder. Please do not use this folder to save MP3 or WMA files. 21

22 Please note that only WAV files using IMADPCM coding can be used when in the voice playback mode. Please use the Music Playback mode to playback MP2 and WMA files. 4.6 System settings (Setup) The mode Setup allows you to change important system settings for your MP3 player. It contains a total of 5 options. Press the MODE key of the turned-on player for approx. 1 sec. to switch to the main menu. Use the << >> keys to select the setup mode and confirm using the PLAY key. The setup menu contains the sub-menu for the Power, Language, Display, Record and SysTools system settings. Use the << >> keys to select the relevant sub-menu and confirm using the PLAY key. To revert to the main menu, press the MODE key for approx. 1 second. Automatic shutdown of the player (Power) The automatic shutdown switches off the unit to save energy if during the term of the given limit (unit: minutes) no key is pressed. The submenu contains: Auto off and Always on. Briefly press PLAY to switch to the Power sub-menu. Auto off Move marking with the << >> keys to the required number position and select the required shutdown duration in minutes (e.g. 003) using the VOL+ and VOL keys. Confirm using the PLAY button again. 22

23 Always on Move marking with the << >> keys to the Always on option and press the VOL+ or the VOL keys to activate or deactivate the function. Confirm using the PLAY button again. If the Always on option is deactivated, the player will shutdown at the end of the set shutdown duration even if music is being played (Sleep Timer). Language Briefly press PLAY to switch to the Language sub-menu. Use << >> to select the desired language (CHI simp, English, CHI trad, France, German, Spanish, Italian, Portugal ). Confirm using the PLAY button again. Display settings (Display) The sub-menu contains: Brightness and Screen. Briefly press PLAY to switch to the Display sub-menu. Brightness Use the << >> keys to select the Brightness sub-menu and confirm using the PLAY key. Use the << >> keys to select the desired brightness and confirm using the PLAY key. Automatic shutdown of the display (Screen) This allows you to set whether the display is to remain on after a button is pressed and how long it stays on. Use the << >> keys to select the Screen sub-menu and confirm using the PLAY key. 23

24 Use the << >> keys to select the desired sleep time (1 s, 2 s, 3 s, 4 s, 5 s, 6 s, 7 s, 8 s, 9 s und On) and confirm using the PLAY key. The On setting sets the display to remain on. Voice Recording Quality (Record) Briefly press PLAY to switch to the Record sub-menu. The << >> keys are used to set the desired speech quality (High, Normal and Low). Confirm the setting with the PLAY key. System Tools (Sys Tools) The sub-menu contains: Delete, Format, Reset and Sys Info. Briefly press PLAY to switch to the Sys Tools sub-menu. Delete files In the File mode you can directly delete files saved on your MP3 player. Press the MODE key of the turned-on player for approx. 1 sec. to switch to the main menu. Use the << >> keys to select the File mode and confirm using the PLAY key. Use << >> to navigate through the folder structure and search for the file to be deleted. Press the PLAY button to open a folder. Briefly press the MODE key. Using the << >> and PLAY keys, you can now delete the marked file (Yes) or terminated the dialogue (No). You can also delete files or folders using your computer s file manager when the MP3 player is connected to the PC via the USB connection. Formatting the memory (Format) 24

25 Use this function to format the internal flash memory of the MP3 player. Keep in mind that in doing so all files and folders are permanently deleted. Use the << >> keys to select the Format sub-menu and confirm using the PLAY key. Use the << >> keys to select Quick or Complete and confirm using the PLAY key. Reset values to factory settings (Reset) Use the << >> keys to select the Reset sub-menu and confirm using the PLAY key. Using the << >> and PLAY keys you can execute a reset (Yes) or terminate the dialogue (No). By selecting Yes you reset the player to the factory settings. System Info (Sys Info) Use the << >> keys to select the Sys Info sub-menu and confirm using the PLAY key. Shows the current firmware version, the current amount of free memory space and the total memory space on your MP3 player. 4.7 FM Radio Press and hold the "MODE" button to enter the main menu. Use the FORWARD/BACK button until "FM" appears, select by pressing the "Play" button. 25

26 Press the "Menu" button to open the radio menu. Stored stations will be numbered and can be selected by pressing the "Play" button while Select Preset is visible. The following will be shown after a short period of time: Use the "Play" button to enter the menu of saved stations: 26

27 Pressing the "A/B" button will store the current station: Press the "MODE" to go back to the station's display Press the mode key, select the Auto Search option and press the play key for confirmed, the picture as below: 27

28 100.0MHZ When Auto Search, any pressing takes no effect. After Auto Search, you can select the searched preset in the Select Preset option. Press the mode key, select the Delete option and press the play key for confirmed, the picture as below: Delete Press the A/B key, and then get into below interface. Deleting... When it backs to below interface, it is said that the preset you selected has been delete. 28

29 Delete To record your favorite Radio Station press the A/B button while listening. To listen to the recorded files in WAV format please choose VOICE Mode. You can also delete files or folders using your computer s file manager when the MP3 player is connected to the PC via the USB connection. 4.8 Upgrade player (Firmware upgrade) You may upgrade or maintain the system firmware for this player by the tool software that installed in computer. Before updating firmware, copy the contents of the included CD-Rom to the hard disk of your computer. This is the only way to upgrade firmware on the player. The CD-ROM 29

30 contains the first edition of the firmware. Create a backup copy of the files on your player before upgrading. During a firmware upgrade the memory is automatically formatted! Connect the MP3 player to your PC using the USB cable. Execute the Factory4 upgrade for the MP3 player on the computer. Click OK in the following dialog window. Hold the VOL key so that a connection to the PC is maintained. Release the key and click on YES in the following dialog window. 30

31 After installation, check if the firmware upgrade was successfully executed. Now remove the USB cable. The firmware upgrade is used in improving and optimizing the performance of player. And it does not affect the normal run of the player without the firmware upgrade. The firmware upgrade will possibly lead to the abnormal working due to the mistake operation! So please read the instruction carefully before operating. The firmware upgrade software of the player is not suitable for other series players, vice versa. 4.9 Video Conversion Tool Execute the file "Video Convert.exe" on the enclosed CD-ROM with a double-click. The following program window will open: 31

32 1. Enter the file name of the file to be converted. 2. Select the location to save the video to. 3. Set the output size of the image. 4. Set the output frequency of the image. 5. Set the output sound quality of the image. 6. This tool supports the exchange of the original file s sound track with a newly entered soundtrack. Select the relevant selection field. 7. Set the duration of the section requiring conversion. 8. Start conversion and wait until conversion has been completed (100%). 32 Formats supported: avi, wmv, asf, mpg, mov, qt, vob, rm, rmvb, 3gb.

33 33

34 5 Troubleshooting ODYS MP3 player X20 Symptoms Without power. Cause and solution Whether the battery is enough. Please confirm whether turn on the player. Without sound inside earphone. The character on the display screen is in abnormal shape. Cannot download music normally. No USB connection is established to the PC. The device is not operating properly or improper settings. Please confirm the volume is not in the status of Zero and the connection of earphone is ok. Please confirm the earphone is clean The broken MP3 will produce noise with different grades even cannot play music. Please confirm the complete files. Please confirm the language that you selected is correct. Whether the installation of driver is OK Check whether damaged the connection of USB and the connection is OK. Check whether there s any empty memory space. Check cable/plug connection to the PC, Windows system configuration and USB driver. Restart PC, remove and reconnect the USB cable, reinstall drivers If the malfunction continues, contact customer services. Please use the integrated FORMAT function periodically. For major problems use the RESET function of the player The device will not switch on and shows no functions when 34 Please update the firmware. The most current firmware version can be found on our web site. Older firmware versions can be found on the

35 connected to a USB port. installations CD. When connected to the PC, constantly hold down the "MINUS" button of the player and run the update. The MP3-Player shuts off Fully recharge the player. Charging the player after a short period of fully will take approximately 3-4 hours. If the time or the player cannot player has not been recharge for a longer period be switched on, where as of time, we suggest charging between 5-6 the USB connection hours. works fine. 35

36 6 Specifications ODYS MP3 player X20 Internal memory Formats Voice recording Battery Battery life Power supply externally Dimensions 64, 128, 256, 512 MB, 1 GB, 2 GB Integrated flash memory MP1, MP2, MP3, WMA, WAV, JPEG, BMP, MTV Record format WAV Record time Polymer-Lithium approx. 5 hours USB Temperature range -5 to 40 C 90 mm x 40 mm x 7,7 mm Display CSTN (128 x 128) 1,5 USB type USB 2.0 S/N ratio Headphone output Languages > 80 db approx. 8 hours (128 MB) > 5 mw x 2 (32 Ohm) English, Chinese Simple, Chinese Trad, German, French, Italian, Spanish, Portugees 36

37 7 Safety instructions Although this product is safe, please observe the following information and warnings. Do not expose the device to direct sunlight, extreme heat or cold, damp or dusty conditions. Malfunctions and damage and can occur as a result.. Do not use the device in an extremely dry environment to avoid static electricity. Do not shake the device or subject it to hard knocks. The device may be damaged if it falls. Do not place any heavy objects on top of the device. Promptly load the device s internal battery. Do not use the MP3 player while driving a vehicle. Never press two buttons simultaneously and handle the display carefully. Do not carry the MP3 player with other metal objects (coins or keys) in your pocket. Clean the device only using a soft, dry cloth and do not use any volatile substances, such as solvents, to avoid damaging the surface. Do not open the casing of the device under any circumstances, and do not attempt to repair or modify the device. Never disconnect the USB cable from your MP3 player to the PC during a data transfer or formatting. Correctly disconnect the MP3 player from the operating system. Information loss and malfunctions can occur. 37

38 Warranty conditions ODYS MP3 player X20 The following conditions comprise the requirements and scope of our warranty conditions and do not affect our legal and contractual warranty obligations. We offer a warranty on our products in accordance with the following conditions: 1. We will remedy free of charge any product damage or defect that is proven to be based on a manufacturing fault, provided the end user reports this immediately upon noticing it and within a period of 24 months following the date of purchase. The warranty does not cover batteries and other parts, which are considered consumables, parts that break easily such as glass or plastic or defects based on normal wear and tear. There is no warranty obligation in the event of marginal differences compared to the target appearance and workmanship provided these have a negligible effect on the product's fitness for use, in the event of damage caused by chemical or electrochemical effects, by water or generally from abnormal conditions. 2. The warranty will be performed in such a way that we shall decide whether to repair the defective parts or to replace them with working parts free of charge. AXDIA reserves the right to exchange the product for a replacement product of equal value if the product that is sent in cannot be repaired within a reasonable time or at reasonable cost. The product can also be exchanged for a different model of the same value. Requests cannot be made for repairs to be carried out on site. Parts that have been replaced or exchanged become our property. 3. The warranty claim does not apply if repairs or other work is carried out by unauthorized persons or if our products are equipped with additional parts or accessories that are not approved for our products. 4. Warranties that have been activated do not cause the warranty period to be extended, nor do they trigger a new warranty period. The warranty period for any replacement parts installed ends with the warranty period for the entire product. 5. Any other or further claims are excluded, especially those for replacement due to damage caused outside of the product, provided there is no obligatory legal liability. We therefore accept no liability for accidental, indirect or other consequential damage of any kind, which leads to usage restrictions, data loss, loss of earnings or interruption to business. Asserting a warranty claim 1. To make use of the warranty service, you must contact the AXDIA Service Center by e- mail, fax or phone (see below for contact details). You can also use the service form on our website or on the back of the warranty conditions. 2. AXDIA Service Center will try to diagnose and solve your problem. If it is determined that a warranty claim exists, you will be given an RMA number (Return Material Authorization) and you will be asked to send the product to AXDIA. IMPORTANT: AXDIA will only accept parcels that have an RMA number. Please observe the following when sending the product: 38

39 1. Send the product suitably packaged with carriage and insurance paid. Do not enclose any accessories with the products (no cables, CD's, memory cards, manuals, etc.), unless the AXDIA Service Centre specifies otherwise. 2. Mark the RMA number on the outside of the package in such a way that it is visible and clearly legible. 3. You must enclose a copy of the sales slip as proof of purchase. 4. Once AXDIA has received the product, it will meet its warranty obligations in accordance with the warranty conditions and will return the product to the sender with carriage and insurance paid. Service outside of warranty AXDIA can refuse any service claim made that is not covered by the warranty. If AXDIA agrees to provide a service outside the warranty, the customer will be invoiced for all repair and transport costs. AXDIA will not accept any packages that have not first been approved by AXDIA by means of an RMA (Return Material Authorization). [International charges to Germany depend on the selected service provider] 39

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