Polycom RealPresence Medialign

Transcription

1 ADMINISTRATOR GUIDE March A Polycom Medialign Polycom, Inc. 1

2 Polycom Medialign Administrator Guide Copyright 2016, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc America Center Drive San Jose, CA USA Polycom, the Polycom logo and the names and marks associated with Polycom products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient's personal use, without the express written permission of Polycom. End User License Agreement By installing, copying, or otherwise using this product, you acknowledge that you have read, understand and agree to be bound by the terms and conditions of the End User License Agreement for this product. Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. Open Source Software Used in this Product This product may contain open source software. You may receive the open source software from Polycom up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive software information, as well as the open source software code used in this product, contact Polycom by at OpenSourceVideo@polycom.com. Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this document, Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for any typographical or other errors or omissions in the content of this document. Limitation of Liability Polycom and/or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose. Information is provided as is without warranty of any ki nd and is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall Polycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if Polycom has been advised of the possibility of such damages. Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. your opinions and comments to DocumentationFeedback@polycom.com. Visit the Polycom Support Center for End User License Agreements, software downloads, product documents, product licenses, troubleshooting tips, service requests, and more. Polycom, Inc. 2

3 Contents Before You Begin... 4 Audience, Purpose, and Required Skills...4 Get Help...4 Polycom and Partner Resources... 4 The Polycom Community... 4 Polycom Medialign System Overview... 5 Customize the System...5 System Options... 6 Polycom Medialign Systems... 7 Overview of the interface-s...7 Position and Placement... 8 Connectivity... 9 Button Panel...10 Polycom Medialign Polycom Medialign Polycom Medialign Polycom Medialign Configure the Polycom Medialign System Configure Single Monitor Systems Configure Dual Monitor Systems Configure the Serial Port Troubleshoot General Troubleshooting Legal and Regulatory Statements Trademarks and Registrations Warranty Safety Chassis Bonding Straps...41 Appendix System Specifications General and Electrical Specifications...43 Display Specifications...43 Speaker Specifications...44 Overview of the abox Polycom, Inc. 3

4 Before You Begin The Polycom Medialign Administrator Guide is for administrators who need to configure, customize manage, and troubleshoot Polycom Medialign systems. Please read the Assembly and Wiring Set up Sheets and warning notices before you install or operate the system. The following related documents for Medialign systems are available at support.polycom.com. Polycom Medialign Systems 155, 170, 255, 270 Assembly and Wiring Instructions: Describes the contents of your package, how to assemble the system and accessories, and how to connect the system to the network. The setup document is included in the system package. Audience, Purpose, and Required Skills This guide provides concepts and general guidance to the system administrator. Polycom expects the administrator to be a mid-grade IT professional who is experienced in system integration. Get Help For more information about installing, configuring, and administering Polycom products, refer to Documents and Downloads at Polycom Support. Polycom and Partner Resources To find all Polycom partner solutions, see Strategic Global Partner Solutions. The Polycom Community The Polycom Community gives you access to the latest developer and support information. Participate in discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom Community, simply create a Polycom online account. When logged in, you can access Polycom support personnel and participate in developer and support forums to find the latest information on hardware, software, and partner solutions topics. Polycom, Inc. 4

5 Polycom Medialign System Overview The desire to meet quickly with teammates near and far, share ideas, and collaborate on critical projects has fueled the demand for visual collaboration. Polycom Medialign supports interoperability with mainly Unified Communication deployments, including Microsoft Lync, Microsoft Skype for Business, and BroadSoft UC-One. Polycom Medialign solutions deliver the industry s best video collaboration with an innovative, modern design that deploys anywhere. Medialign includes everything you need to deploy video collaboration systems. Medialign offers single-sku ordering with patented no-tools-required installation in any location. Perfect for medium to large rooms, Medialign comes complete with single or dual 55" or 70" LED monitors, high-fidelity audio, tabletop microphone arrays, Polycom EagleEye cameras, and the Group Series 500 video system. Medialign offers a best-in-class collaboration experience with up to1080p60. The solution also includes hands-free camera operation with Polycom EagleEye Producer for dynamic speaker locating technology or Polycom EagleEye Director, for dynamic room framing. Polycom NoiseBlock and Polycom Acoustic Fence technologies remove distracting non-speech sounds like typing, shuffling papers, and even barking dogs. Polycom Touch replaces confusing remote controls with a simple touch-screen interface. Polycom SmartPairing connects with your mobile devices for sharing and annotating content from your device, the web, and cloud storage. A virtual whiteboard enables everyone both in and out of a call to share and annotate content using optional touch screen monitors and embedded VisualBoard technology. For collaboration over standard IP networks, users can use Polycom People+Content IP application on their computer to share content or use HDMI and VGA (DB-15HD) inputs. Customize the System The Medialign is made of standard components from Polycom and components manufactured for Polycom based on a design Polycom has licensed. The displays are custom for this product and are not available on the open market and cannot be used for other applications. The following table shows components supplied for each Medialign system. Medialign System Components Component Medialign 155 Medialign 255 Medialign 170 Medialign xxx xxx xxx xxx Where xxx is 001; 101; 102; 012; 125 for ROW without a power cord Group 500 codec Polycom, Inc. 5

6 Polycom Medialign Administrator Guide Component Medialign 155 Medialign 255 Medialign 170 Medialign 270 Group Series tabletop microphone array EagleEye Producer EagleEye IV-12x camera EagleEye Director 1 EagleEye III camera 2 Touch Tabletop computer interface-s p license Lync / Skype for Business license Stand / furniture Y Y Y Y Display 1 * 55 2 * 55 1 * 70 2 * 70 1 The TAA compliant configurations do not include the Touch. System Options Other options which may be considered for the Medialign include the following: Additional Polycom tabletop or ceiling microphone arrays, up to a total of 4, can be added. By using additional ceiling microphone arrays the Polycom Group Series 500 codec supports the Polycom Acoustic Fence. The Acoustic Fence is used to capture audio from within a virtual fence, created with the Polycom ceiling microphone arrays, while blocking audio and noises from outside, enabling video collaboration in open workspaces. Multipoint software, Polycom, Inc. 6

7 Polycom Medialign Administrator Guide Polycom Medialign Systems The Medialign systems require a single dedicated 20A AC electrical circuit and a LAN connection. Software licenses for 1080p and native Microsoft interoperability with Skype for Business are included. The system ships with the Group remote control which can be used in conjunction with the Touch. The Touch requires a LAN connection which provides PoE. In lieu of the PoE, you can order the PoE power inserter ( xxx) separately. Overview of the interface-s The interface-s provides input connectivity for one analog and one digital laptop computer (display and audio). Automatic input sensing, advanced signal format detection, smooth auto switching and high performance scaling/optimization. Housed in an ergonomic, stylish surface mounted enclosure complete with a simple seven-button control interface providing users with intuitive operation. The system automatically scales the video input signal to give the best possible size and aspect ratio. The following figure identifies the features of the interface-s device. Polycom, Inc. 7

8 Polycom Medialign Administrator Guide Components for the interface-s Component DVI Cable Push Button Control Surface VGA +3.5mm Audio Jack HDMI + 3.5mm Audio Jack Description A 5m custom DVI cable. A seven button panel which allows access to system functionality and control. Analog video/audio laptop input. Digital video/audio laptop input. The 3.5mm audio input may be used for HDMI sources without embedded audio. Position and Placement The interface-s is connected to the system via a single 5M custom DVI cable which is supplied as part of the standard cable kit. The interface-s may not be located further from the system than this cable allows. The optimum placement is at the head of a table setting and in easy reach of a minimum of two users. This allows users to access the laptop inputs located on the side of the unit as well as have full control of the push buttons. Polycom, Inc. 8

9 Polycom Medialign Administrator Guide Caution Please ensure that the custom DVI cable which connects the abox to the interface-s is the one supplied. DO NOT use third party equivalents as performance will be affected. Please do not stretch or pinch any of the cables as it can result in damage and the device not functioning properly Connectivity The following table describes connectivity between various components and the interface-s device. Interface-s Connections Connection Description Figure interface-s to abox This connection links the interface-s to the system. This custom DVI cable is 5M long and will need to be secured and contained. Digital Video/Audio - HDMI Audio 3.5mm Mini Jack (High-Definition Multimedia Interface) This port allows a digital connection between a laptop or tablet device(s) and the system. The signal will be automatically detected and image scaled to fit the screen. This is one of 2 ports which allow analog audio from various devices to be used with the system. Analog Video - VGA Audio 3.5mm Mini Jack (Video Graphics Array) This port allows high quality analog video to be used with the system. The signal will be automatically detected and image scaled to fit the screen. This is one of 2 ports which allow analog audio from various devices to be used with the system. Polycom, Inc. 9

10 Polycom Medialign Administrator Guide Button Panel The interface-s has an easy-to-use button panel. In addition to a simple legend and semi-automated functionality, the buttons will illuminate to indicate operational status. Several common system functions may be controlled using the buttons on the interface-s. The following figure and table show available functions. Panel Display Buttons Reference number Description 1 Source select - display VGA content 2 Source select - Display HDMI content 3 Volume down 4 Volume up 5 Video Conference - Wakes the codec and displays the codec screen(s). 6 Not used in Polycom configuration. 7 Microphone Mute/Unmute The source select buttons illuminate to indicate the state of the input at any given time and provides the following information. Polycom, Inc. 10

11 Polycom Medialign Administrator Guide Source Select Buttons Input Button Indicator Light Status/Color Description On/Green Input displayed on the screen. Off/Blue Signal present but not displayed. Not illuminated No signal present or system is asleep. Error/Red Selected but no signal detected. Presentation Mode Some laptops automatically detect when an external screen has been connected, but on others a combination keys may have to be pressed (Fn+F7 for example). When the system is in standby (sleep), connecting a device to the interface-s will automatically route the signal and turn on the display. In addition, the associated source select button will turn green. If a second device is connected to the interface-s, the button associated with the input will turn blue. If the button does not turn blue, verify that your device is outputting a recognized signal. To display content from a device:» Connect the device to a port on the interface-s. If the device is outputting signal the content will automatically be displayed and the associated button will illuminate green. While displaying content from one device, if you connect a second and it is outputting signal the associated button will illuminate blue. If you press the now blue source select button, it will cause content from that device to be displayed. The source select button associated with the first device will now be illuminated blue. Polycom, Inc. 11

12 Polycom Medialign Administrator Guide Button Panel Presentation Mode Video Conference Mode If the codec is asleep and no devices are connected to the interface-s, the system will remain off. While the system is off the mute button on the interface-s will continue to indicate the microphone mute status. The following figure shows the button panel in video conference mode. Button Panel Video Conference Mode While in video conference mode, you can wake the system, place a call, share content, control the volume, and mute or unmute the microphone. To wake the system:» Do one of the following: If the codec is asleep, touch the Video Conference Mode button on the interface-s. The codec will wake and the codec screen(s) will be displayed. The Video Conference Mode button will illuminate green. If you are displaying content and the codec is asleep, touch the Video Conference Mode button to wake the codec and stop displaying the content. The Video Conference Mode button will illuminate green and the button associated with the previously displayed source will illuminate blue. To place a call:» Use the Polycom Touch interface to place a call. Polycom, Inc. 12

13 Polycom Medialign Administrator Guide To share content in a call: 1 In a call, connect a device to the interface-s. The associated source select button will illuminate blue. The content will not automatically be routed to the codec and shared in the call. 2 To share content, touch the source select button associated with the desired device. Content from the device will be shared in the call and displayed on the screen. The source select button will illuminate green and the Video Conference Mode button will illuminate blue. 3 To stop sharing content, touch the Video Conference mode button. Content will no longer be displayed, the Source Select button will illuminate blue, and the Video Conference Mode button will illuminate green. Note: If you are currently displaying content when you place a call, the content will not be shared in the call automatically. The Video Conference Mode button will illuminate green and the button associated with the content source will illuminate blue. To end video conference mode:» Use the Polycom Touch interface to end the call. Control the Volume You can use the volume + and volume - buttons on the interface-s to adjust the codec volume up and down. When adjusting volume using the interface-s buttons, the codec volume slider will be displayed on screen. To control the volume:» Do one of the following: Press and release the volume button to slightly adjust the volume. Press and hold the volume button to change the volume rapidly and release when desired volume is reached. While the volume button is pressed it will illuminate blue. Note: With a single screen system, while out of a call and displaying content the volume slider will not be visible. Polycom, Inc. 13

14 Polycom Medialign Administrator Guide The following figure shows the Volume buttons. Volume Buttons Mute the Microphone The Microphone Mute button on the interface-s may be used to mute or unmute the system microphone(s). To mute the Microphone:» Press the button at any time to toggle the mute state. Mute state is indicated in real time by illuminating the button red if the microphone is muted and green if it is unmuted. The mute state will always be indicated, regardless of call state or codec system status. The following figure shows the Mute button. Mute Button Polycom, Inc. 14

15 Polycom Medialign Administrator Guide Interface-s Cables The following table shows the cables supplied with the interface-s Medialign interface-s Cable Set Cable No. Description QTY From To Connectors Length m From Color To Color IN.1 Interface-s to abox 1 interface-s abox DVI-I Black DVI-I Black 5.00 IN.2 HDMI Input 1 interface-s User Device IN.3 VGA Input 1 interface-s User Device HDMI Black HDMI Black 1.00 VGA Black VGA Black 1.00 IN.4 Audio Input 1 interface-s User Device 3.5mm Jack Black 3.5mm Jack Black 1.00 Polycom, Inc. 15

16 Polycom Medialign 155 The Polycom Medialign 155 ( xxx) is a single 55 LCD display that incorporates the stand, high-fidelity speakers, the Medialign controller (abox ), a tabletop device to connect your laptop to for content sharing (interface-s ), a Group Series 500 codec with a tabletop microphone, Touch, EagleEye Producer and an EagleEye IV-12x camera. The Medialign 155 is recommended for small conference rooms with five to seven people. The following tables list the components and accessories for the system. Medialign 155 Components Box Part Number Shipping Size Shipping Weight Components Polycom Codec xxx 19 x 15 x lbs. Group 500, EagleEye IV-12x, cable kit, Group Series Microphone, Group Series Remote control, power cord Polycom EagleEye Producer x 10 x lbs. EagleEye Producer, cable kit for connection to the EagleEye IV Touch x 11 x lbs. Touch tabletop controller and LAN cable Polycom, Inc. 16

17 Polycom Medialign Administrator Guide Box Part Number Shipping Size Shipping Weight Components Group Series 1080 License Group Series Lync / Sype for Business license Piece of paper in a 9x12 inch envelope Piece of paper in a 9x12 inch envelope Envelope with the license, which is converted to a Key and applied to the Group Series codec Envelope with the license, which is converted to a Key and applied to the Group Series codec Medialign 55 chassis x 31 x x 785 x 320mm 68.3 lbs. 31 Kg Medialign 55 speaker bar x 11.2 x x 285 x 255mm 22.0 lbs. 10 Kg Medialign electronics module (abox ) x 10.8 x lbs. System control module and display power supply Medialign tabletop interface (interfaces ) x 10.8 x x 275 x 170mm 4.4 lbs. 2 Kg Tabletop interface for content from laptop, VGA+3.5mm or HDMI Medialign speakers x 10.8 x x 275 x 170mm 8.8 lbs. 4 Kg Medialign 55 LED display x 38.4 x x 975 x 170mm 75.0 lbs. 30 Kg Medialign 55 base x 33.9 x x 860 x 150mm 66.1 lbs. 34 Kg Medialign 155 cable kit x 10.8 x x 275 x 170mm 4.4 lbs. 2 Kg Medialign 155 Polycom kit x 10.8 x x 275 x 170mm 8.8 lbs. 4 Kg Cable and bracket kit for Polycom Group Series 500 codec Optional Accessories Polycom, Inc. 17

18 Polycom Medialign Administrator Guide Box Part Number Shipping Size Shipping Weight Components Touch power inserter xxx 9.8 x 5.9 x x 15 x 8cm 2.4 lbs. 1.1 KG Used when PoE is not available Medialign 155 Core Cable Kit Cable No. Description QTY From To Connectors Length m From Color To Color C.1 Left speaker audio 1 abox Left Speaker XLR- 5pin Black XLR- 3pin Black 1.00 C.2 Left speaker power 1 abox Left Speaker C7 Black C8 Black 0.90 C.3 Right speaker audio 1 abox Right Speaker XLR- 5pin Black XLR- 3pin Black 1.80 C.4 Right speaker power 1 abox Right Speaker C7 Black C8 Black 1.80 C.5 abox to screen video 1 abox screen HDMI Purple HDMI Brown 1.5 C.6 abox to screen power 1 abox (R) screen M12 Yellow M12 Yellow 1.65 C.7 Mains input cable (US) 1 Plug (US) abox NEMA 5-15P Black IEC Black 3.00 C.8 Network input cable 1 wall abox RJ45 Black RJ45 Black 3.00 Medialign 155 Codec and Bracket Set Cable No. Description QTY From To Connectors Length m From Color To Color C.9 codec content in 1 abox codec HDMI Green HDMI Green 1.10 Polycom, Inc. 18

19 Polycom Medialign Administrator Guide Cable No. Description QTY From To Connectors Length m From Color To Color C.10 codec audio in 1 abox codec 3.5mm Green 3.5mm Green 1.05 C.11 codec audio out 1 codec abox 3.5mm Blue 3.5mm Blue 1.05 C.12 codec network 1 abox codec RJ45 Blue RJ45 Blue 0.90 C.13 codec control 1 abox codec D9 Red DIN Red 0.90 C.14 screen input 1 codec (1) Screen HDMI Blue DVI Green 1.30 C.15 codec power 1 abox (right) PSU (right side) IEC C13 Black IEC C14 Black 1.00 C.16 Producer Power 1 abox (left) PSU (left side) IEC C13 Black IEC C14 Black 1.50 The following figure shows Medialign 155 dimensions. Product Weight without Polycom equipment: 45Kgs Polycom, Inc. 19

20 Polycom Medialign 255 The Polycom Medialign 255 ( xxx) is a dual 55 LCD display and incorporates into the stand, high-fidelity speakers, the Medialign controller (abox ), a tabletop device to connect your laptop output to for content sharing (interface-s ), a Group Series 500 codec with a tabletop microphone, Touch, EagleEye Producer and an EagleEye IV-12x camera. The Medialign 255 is recommended for those mid-sized conference rooms with seven to nine people. The following tables list the components and accessories for the system. Medialign 255 Components Box Part Number Size Weight Components Polycom Codec xxx 19 x 15 x lbs. Group 500, EagleEye IV-12x cable kit, Group Series Microphone, Group Series Remote control, power cord Polycom EagleEye Producer Touch x 10 x lbs. EagleEye Producer, cable kit for connection to the EagleEye IV x 11 x lbs. Touch tabletop controller and LAN cable Polycom, Inc. 20

21 Polycom Medialign Administrator Guide Box Part Number Size Weight Components Group Series 1080 License Group Series Lync / Skype for Business license Piece of paper in a 9x12 inch envelope Piece of paper in a 9x12 inch envelope Envelope with the license, which is converted to a Key and applied to the Group Series codec Envelope with the license, which is converted to a Key and applied to the Group Series codec Medialign 55 chassis * x 31 x x 785 x 320mm 68.3 lbs. 31 Kg Medialign 55 speaker bar * x 11.2 x x 285 x 255mm 22.0 lbs. 10 Kg Medialign electronics module (abox ) x 10.8 x x 275 x 170mm 11.0 lbs. 5 Kg System control module and display power supply Medialign tabletop interface (interface-s ) x 10.8 x x 275 x 170mm 4.4 lbs. 2 Kg Tabletop interface for content from laptop, VGA+3.5mm or HDMI Medialign speakers x 10.8 x x 275 x 170mm 8.8 lbs. 4 Kg Medialign 55 LED display * x 38.4 x x 975 x 170mm 75.0 lbs. 30 Kg Medialign 55 base * x 33.9 x x 860 x 150mm 66.1 lbs. 34 Kg Medialign 255 dress plates * x 26.3 x x 667 x 50mm 22 lbs. 10 Kg Polycom, Inc. 21

22 Polycom Medialign Administrator Guide Box Part Number Size Weight Components Medialign 255 camera bridge & accessory kit x 33.1 x x 840 x 210mm 8.8 lbs. 4 Kg Medialign 255 cable kit x 10.8 x x 275 x 170mm 4.4 lbs. 2 Kg Medialign 255 Polycom kit x 10.8 x x 275 x 170mm 8.8 lbs. 4 Kg Cable and bracket kit for Polycom Group Series 500 codec Optional Accessories Touch power inserter xxx 9.8 x 5.9 x x 15 x 8cm 2.4 lbs. 1.1 KG Used when PoE is not available Medialign 255 Core Cable Kit Cable No. Description QTY From To Connectors Length m From Color To Color C.1 Left speaker audio 1 abox Left Speaker XLR-5pin Black XLR- 3pin Black 2.40 C.2 Left speaker power 1 abox Left Speaker C7 Black C8 Black 2.80 C.3 Right speaker audio 1 abox Right Speaker XLR-5pin Black XLR- 3pin Black 1.80 C.4 Right speaker power C.5 abox to screen 1 video 1 abox Right Speaker 1 abox screen 1 (right) C7 Black C8 Black 1.80 HDMI Purple HDMI Brown 1.5 C.6 abox to screen 1 power 1 abox (R) screen 1 (right) M12 Yellow M12 Yellow 1.65 C.7 abox to screen 2 Power 1 abox (L) screen 2 (left) M12 Yellow M12 Yellow 2.85 Polycom, Inc. 22

23 Polycom Medialign Administrator Guide Cable No. Description QTY From To Connectors Length m From Color To Color C.8 Mains input cable (US) 1 Plug (US) abox NEMA 5-15P Black IEC Black 3.00 C.9 Network input cable 1 wall abox RJ45 Black RJ45 Black 3.00 Medialign 255 Codec and Bracket Set Cable No. Description QTY From To Connectors Length m From Color To Color C.10 codec content in 1 abox codec HDMI Green HDMI Green 1.10 C.11 codec audio in 1 abox codec 3.5mm Green 3.5mm Green 1.05 C.12 codec audio out 1 codec abox 3.5mm Blue 3.5mm Blue 1.05 C.13 codec network 1 abox codec RJ45 Blue RJ45 Blue 0.90 C.14 codec control 1 abox codec D9 Red DIN Red 0.90 C.15 screen input 1 codec (2) Screen 1 (right) C.16 screen input 1 codec (1) Screen 2 (left) HDMI Blue DVI Green 1.30 HDMI Red DVI Green 3.00 C.17 codec power 1 abox (right) PSU (right side) IEC C13 Black IEC C14 Black 1.00 C.18 Producer Power 1 abox (left) PSU (left side) IEC C13 Black IEC C14 Black 1.50 Polycom, Inc. 23

24 Polycom Medialign Administrator Guide The following figure shows the Medialign 255 dimensions. Product Weight without Polycom equipment: 90 Kgs Polycom, Inc. 24

25 Polycom Medialign 170 The Polycom Medialign 170 ( xxx) is a single 70 LCD display and incorporates into the stand, high-fidelity speakers, the Medialign controller (abox ), a tabletop device to connect your laptop output to for content sharing (interface-s ), a Group Series 500 codec with a tabletop microphone, Touch, EagleEye Producer and an EagleEye IV-12x camera. The Medialign 170 is recommended for mid-sized conference rooms with seven to nine people. The following tables list the components and accessories for the system. Medialign 170 Components Box Part Number Size Weight Components Polycom Codec Polycom EagleEye Producer Touch xxx 19 x 15 x lbs. Group 500, EagleEye IV- 12x, cable kit, Group Series Microphone, Group Series Remote control, power cord x 10 x lbs. EagleEye Producer, cable kit for connection to the EagleEye IV x 11 x lbs. Touch tabletop controller and LAN cable Polycom, Inc. 25

26 Polycom Medialign Administrator Guide Box Part Number Size Weight Components Group Series 1080 License Piece of paper in a 9x12 inch envelope Envelope with the license, which is converted to a Key and applied to the Group Series codec Group Series Lync / Skype for Business license Piece of paper in a 9x12 inch envelope Envelope with the license, which is converted to a Key and applied to the Group Series codec Medialign 170 chassis x 69.7 x x 1770 x 200mm 88.2 lbs. 40 Kg Box 1 of 2-3 segments Medialign 170 front & rear panels x 25.2 x x 640 x 210mm lbs. 50 KG Box 2 of 2-6 pieces Medialign 170 freestanding base x 34.6 x x 880 x 150mm 44.1 lbs. 20 Kg 2 pieces Medialign 70 blanking plates x 12.6 x x 320 x 210mm 6.6 lbs. 3 Kg 2 pieces Medialign 70 speaker bar x 11 x x 280 x 185mm 33.1 lbs. 15 Kg Medialign electronics module (abox ) x 10.8 x x 275 x 170mm 11.0 lbs. 5 Kg System control module and display power supply Medialign 170 PSU x 10.8 x x 275 x 170mm 4.4 lbs. 2 Kg Polycom, Inc. 26

27 Polycom Medialign Administrator Guide Box Part Number Size Weight Components Medialign tabletop interface (interface-s ) x 10.8 x x 275 x 170mm 4.4 lbs. 2 Kg Tabletop interface for content from laptop, VGA+3.5mm or HDMI Medialign speakers x 10.8 x x 275 x 170mm 8.8 lbs. 4 Kg Medialign 70 LED display * x 14.3 x x 363 x 1264mm lbs. 60 Kg Medialign 170 cable kit x 10.8 x x 275 x 170mm 4.4 lbs. 2 Kg Medialign 170 Polycom kit x 10.8 x x 275 x 170mm 6.6 lbs. 3 Kg Cable and bracket kit for Polycom Group Series 500 codec Optional Accessories Touch power inserter xxx 9.8 x 5.9 x x 15 x 8cm 2.4 lbs. 1.1 KG Used when PoE is not available Medialign 170 Core Cable Kit Cable No. Description QTY From To Connectors Length m From Color To Color C.1 Left speaker audio 1 abox Left Speaker XLR- 5pin Black XLR- 3pin Black 1.00 C.2 Left speaker power 1 abox Left Speaker C7 Black C8 Black 0.90 C.3 Right speaker audio 1 abox Right Speaker XLR- 5pin Black XLR- 3pin Black 1.80 Polycom, Inc. 27

28 Polycom Medialign Administrator Guide Cable No. Description QTY From To Connectors Length m From Color To Color C.4 Right speaker power 1 abox Right Speaker C7 Black C8 Black 1.80 C.5 abox to screen video 1 abox screen HDMI Purple HDMI Brown 1.8 C.6 170PSU to screen power C.7 abox to 170PSU Data 1 170PS U 1 abox (R) screen M12 Grey M12 Grey PSU M12 Yellow M12 Yellow 2.85 C.8 170PSU Mains Power 1 abox (left) 170PSU IEC C13 Black IEC C14 Black 2.00 C.9 Mains input cable (US) 1 Plug (US) abox NEMA 5-15P Black IEC Black 3.00 C.10 Network input cable 1 wall abox RJ45 Black RJ45 Black 3.00 Medialign 170 Codec and Bracket Set Cable No. Description QTY From To Connectors Length m From Color To Color C.11 codec content in 1 abox codec HDMI Green HDMI Green 1.10 C.12 codec audio in 1 abox codec 3.5mm Green 3.5mm Green 1.05 C.13 codec audio out 1 codec abox 3.5mm Blue 3.5mm Blue 1.05 C.14 codec network 1 abox codec RJ45 Blue RJ45 Blue 0.90 C.15 codec control 1 abox codec D9 Red DIN Red 0.90 C.16 screen input 1 codec (1) Screen HDMI Blue DVI Green 2.30 C.17 codec power 1 abox (right) PSU (right side) IEC C13 Black IEC C14 Black 1.00 C.18 Producer Power 1 170PSU PSU (left side) IEC C13 Black IEC C14 Black 1.50 Polycom, Inc. 28

29 Polycom Medialign Administrator Guide The following figure shows the Medialign 170 dimensions. Product Weight without Polycom equipment: 250 Kgs Polycom, Inc. 29

30 Polycom Medialign 270 The Polycom Medialign 270 ( xxx) is a dual 70 LCD display and incorporates into the stand, high-fidelity speakers, the Medialign controller (abox ), a tabletop device to connect your laptop output to for content sharing (interface-s ), a Polycom Group Series 500 codec with a tabletop microphone, Polycom Touch, and Polycom EagleEye Director with 2 Polycom EagleEye III cameras. The Medialign 270 is recommended for larger conference rooms with nine to fourteen people. The following tables list components and accessories for the system. Medialign 270 Components Box Part Number Size Weight Components Polycom Codec xxx 19 x 12 x lbs. Group 500, EagleEye III, cable kit, Group Series Microphone, Group Series Remote control, power cord Polycom EagleEye Director Touch xxx 33 x 15 x lbs. EagleEye Director with 1 EagleEye III camera x 11 x lbs. Touch tabletop controller and LAN cable Polycom, Inc. 30

31 Polycom Medialign Administrator Guide Box Part Number Size Weight Components Group Series 1080 License Piece of paper in a 9x12 inch envelope Envelope with the license, which is converted to a Key and applied to the Group Series codec Group Series Lync / Skype for Business license Piece of paper in a 9x12 inch envelope Envelope with the license, which is converted to a Key and applied to the Group Series codec Medialign 270 chassis x 69.3 x x 1760 x 230mm 88.2 lbs. 40 Kg Box 1 of 2 Medialign 270 chassis with rear left & right panels x 25.2 x x 640 x 210mm lbs. 50 KG Box 2 of 2 Medialign 270 chassis x 69.3 x x 1760 x 230mm 88.2 lbs. 40 Kg Box 1 of 2 Medialign 270 chassis with front left & right panels x 25.2 x x 640 x 210mm lbs. 50 KG Box 2 of 2 Medialign 270 freestanding base Right & left x 34.6 x x 880 x 150mm 66.1 lbs. 30 Kg Box 1 of 2 Medialign 270 freestanding base Center x 20.5 x x 520 x 250mm 59.5 lbs. 27 Kg Box 2 of 2 Medialign 70 blanking plates x 12.6 x x 320 x 210mm 6.6 lbs. 3 Kg 2 pieces Polycom, Inc. 31

32 Polycom Medialign Administrator Guide Box Part Number Size Weight Components Medialign 270 camera bridge & accessories kit x 11.8 x x 300 x 170mm 4.4 lbs. 2 Kg Medialign 70 speaker bar * x 11 x x 280 x 185mm 33.1 lbs. 15 Kg Medialign 270 blank speaker module x 10.8 x x 275 x 170mm 2.1 lbs. 1 Kg Medialign electronics module (abox ) x 10.8 x x 275 x 170mm 11.0 lbs. 5 Kg System control module and display power supply Medialign 270 PSU x 10.8 x x 275 x 170mm 8.8 lbs. 4 Kg Medialign tabletop interface (interfaces ) x 10.8 x x 275 x 170mm 4.4 lbs. 2 Kg Tabletop interface for content from laptop, VGA+3.5mm or HDMI Medialign speakers x 10.8 x x 275 x 170mm 8.8 lbs. 4 Kg Medialign 70 LED display * x 14.3 x x 363 x 1264mm lbs. 60 Kg Medialign 270 cable kit x 10.8 x x 275 x 170mm 6.6 lbs. 3 Kg Medialign 270 Polycom kit x 10.8 x x 275 x 170mm 6.6 lbs. 3 Kg Cable and bracket kit for Polycom Group Series 500 codec Optional Accessories Polycom, Inc. 32

33 Polycom Medialign Administrator Guide Box Part Number Size Weight Components Touch power inserter xxx 9.8 x 5.9 x x 15 x 8cm 2.4 lbs. 1.1 KG Used when PoE is not available Medialign 270 Core Cable Kit Cable No. Description QTY From To Connectors Length m From Color To Color C.1 Left speaker audio 1 abox Left Speaker XLR-5pin Black XLR -3pin Black 3.65 C.2 Left speaker power 1 270PSU Left Speaker C7 Black C8 Black 2.80 C.3 Right speaker audio 1 abox Right Speaker XLR-5pin Black XLR -3pin Black 1.80 C.4 Right speaker power 1 abox Right Speaker C7 Black C8 Black 1.80 C.5 abox to screen 1 video 1 abox screen 1 (right) HDMI Purple HD MI Brown 1.8 C.6 270PSU to screen 1 power 1 270PSU (R) screen 1 (right) M12 Grey M12 Grey 2.50 C.7 270PSU to screen 2 power 1 270PSU (L) screen 2 (left) M12 Grey M12 Grey 2.50 C.8 abox to 270PSU Data 1 abox (R) 270PSU M12 Yellow M12 Yellow 2.85 C.9 Mains input cable (US) 1 Plug (US) abox US Plug Black IEC Black 3.00 C.10 Network input cable 1 wall abox RJ45 Black RJ4 5 Black 3.00 C PSU Mains Power 1 abox (left) 270PSU IEC C13 Black IEC C14 Black 2.00 Polycom, Inc. 33

34 Polycom Medialign Administrator Guide Medialign 270 Codec and Bracket Set Cable No. Description QTY From To Connectors Length m From Color To Color C.12 codec content in 1 abox codec HDMI Green HDMI Green 1.10 C.13 codec audio in 1 abox codec 3.5mm Green 3.5mm Green 1.05 C.15 codec network 1 abox codec RJ45 Blue RJ45 Blue 0.90 C.16 codec control 1 abox codec D9 Red DIN Red 0.90 C.17 screen input 1 codec (2) C.18 screen input 1 codec (1) Screen 1 (right) Screen 2 (left) HDMI Blue DVI Green 2.30 HDMI Red DVI Green 4.50 C.19 codec power 1 abox (right) PSU (right side) IEC C13 Black IEC C14 Black 1.00 C.20 Director Power 1 270PS U PSU (left side) IEC C13 Black IEC C14 Black 1.50 C.21 codec audio out 1 codec abox 2x RCA Male Blue 3.5mm Blue 0.90 Polycom, Inc. 34

35 Polycom Medialign Administrator Guide The following figure shows the Medialign 270 dimensions. Product Weight without Polycom equipment: 450 Kgs Polycom, Inc. 35

36 Configure the Polycom Medialign System Configure Single Monitor Systems The following the out of box configuration settings are recommended for single monitor systems, Medialign 155 and Medialign 170. To configure the single monitor systems: 1 In the web interface, go to Admin Settings > Audio/Video > Monitors. 2 Under Monitor 1, select Monitor Profile > Decide for Me. 3 Under Monitor 2, select Enable > Off and click Save. Single Monitor Configuration Polycom, Inc. 36

37 Polycom Medialign Administrator Guide Configure Dual Monitor Systems The following configuration settings are recommended for dual monitor systems, Medialign 255 and Medialign 270. To configure the single monitor systems: 1 In the web interface, go to Admin Settings > Audio/Video > Monitors. 2 Under Monitor 1, select Monitor Profile > Speaker Only. 3 Under Monitor 2, select Monitor Profile > Content Only and click Save. The following figure shows the Group Series web interface fields to configure for a dual monitor set up. Dual Monitor Configuration Polycom, Inc. 37

38 Configure the Serial Port The Polycom Medialign controller, referred to as the abox, communicates over the Group Series 500 RS-232 serial port. This connection must be wired and configured to ensure proper communications between the components of the Medialign. After the installation of the Medialign and the Out Of Box configuration of the Group Series 500 codec, follow these steps to configure system serial port. To configure the serial port: 1 In the web interface, go to Admin Settings > General Settings > Serial Ports. 2 Under Mode, select RS-232 > Control and click Save. 3 Under Serial Port Options, select Login Mode > None and click Save. Note: The Medialign controller does not support the use of passwords on its communications line. The following figure shows the Group Series web interface fields to configure the system serial port. Polycom, Inc. 38

39 Troubleshoot General Troubleshooting Visit the Polycom Community to leave comments and requests for assistance on Polycom Labs features. The following table provides general troubleshooting information, including error messages and possible solutions. Troubleshooting Solutions Error Message Codec communications failure. Looking for codec. Codec communications failure. Interface table box is disconnected. Solution When the system has started, the abox is unable to communicate with the codec. Wait for the codec to boot. If the codec is fully booted, check the codec setting to make sure the serial port has been enabled and that it is not password protected. This message can take between 2 and 3 minutes to appear. See the section Configure the Serial Port. Normal message during the system and/or codec boot up cycle. Will clear when the abox and codec are communicating, "Codec Found - Communications OK" or with a "Codec Communications Failure" message. Sometimes the communications with the codec fails. Check codec status is OK and that no configuration changes have been made to the codec. Check the serial cabling. Check that the cable between the abox and the Interface has not been damaged. Check that the end connectors are pushed fully home and are screwed securely into position. If the interface-s is purposely disconnected and you receive this message, you should shut down the Polycom codec, power cycle the system, and press the power switch on the Polycom codec to restore the system. Codec login failure. "The abox cannot control the codec." Set 'Login Mode' to 'none' in the Group 500 admin settings --> 'Serial Port Options'. The abox is able to communicate with the codec, but has detected that the codec s serial port is password protected. Follow the steps in the Configure the Serial Port section to remove the password protection. Polycom, Inc. 39

40 Legal and Regulatory Statements Trademarks and Registrations Polycom has registration, trademarks and/or copyrights to the following products used in this document: Polycom RealPres enc e Medialign Polycom RealPres enc e EagleEye Director RealPres enc e Medialign RealPres enc e EagleEye Director Polycom NoiseBlock Polycom Acoustic Fence Polycom Touch Touch Polycom SmartPairing Polycom People+Content IP The trademark of the abox and the interface-s are owned by Ashton Bentley, Inc. Warranty The Polycom Medialign is covered by Polycom s standard product warranty which can be accessed on Polycom Support. Safety Please read the following recommendations carefully to ensure safety when using this product. This equipment is intended for indoor use only. Always disconnect the system from power and telecommunications network before cleaning or servicing. Do not immerse the system in any liquid or place any liquids on it. Do not spray liquids directly onto the system when cleaning. Always apply the liquid first to a static-free cloth. In order to remove all power from this unit, remove power cord from the wall socket. Do not disassemble this system. To reduce the risk of shock and to maintain the warranty on the system, a qualified technician must perform service or repair work. There are no user serviceable parts inside this product. Users must not service any parts in compartments that require a tool to access. When connecting to the mains supply, connect only to an earthed supply outlet which is installed near the equipment and is easily accessible. Polycom, Inc. 40

41 Polycom Medialign Administrator Guide Only use this equipment with the display(s) supplied by Polycom. Do not use a power cord that is damaged. This could cause fire or electric shock. Contact the manufacturer for a replacement cord, if necessary. Only use a power cord which is appropriately rated and approved relevant to the country of use. This equipment should be used only on even surfaces. Keep ventilation openings free from any obstructions. The ambient operating temperature rating of this equipment is 0-40ºC and should not be exceeded. For further information concerning the individual components of this equipment, please refer to the respective product literature. Caution: Loose cables are a trip hazard so should never be laid across a floor without appropriate containment. Please do not stretch or pinch any of the cables as it can result in damage and the device not functioning properly. Chassis Bonding Straps A critical part of the assembly process of the Medialign 255 and Medialign 270 is ensuring that the chassis bonding straps are fitted. The units consists of multiple chassis which need to be bonded together using the supplied chassis bonding straps. Each strap is passed through holes located at the midpoint of each chassis and terminated using a nut and washer arrangement as detailed below. This ensures that all chassis sections are electrically bonded. Note: The chassis bonding straps are best fitted prior to the screen modules being installed onto the chassis. This allows for better access. Polycom, Inc. 41

42 Polycom Medialign Administrator Guide Chassis Bonding Straps for Medialign 255 Chassis Bonding Straps for Medialign 270 Caution: It is CRITICAL that the chassis bonding straps are fitted and correctly installed. This assembly will require a tool in order to secure the cable correctly. This cannot be left finger tight as a proper bond will not occur. Polycom, Inc. 42

43 Appendix System Specifications General and Electrical Specifications The following table shows the specifications for each component in the system. General and Electrical Specifications Component Power Supply Specification 100v 230V AC Max Operating Temp range 0 40 C / F Operating Humidity Cooling Enclosure Rated voltage range Rated frequency Rated Current 10% - 90% non-condensing Fan cooling for enclosure via abox / abox PSU Ergonomic aluminum and steel chassis 100V 230V AC circuit breaker, protected to 10A 50/60Hz 10A Display Specifications Medialign systems include professional grade, high contrast, edge-lit LED displays. With support for Deep Color they achieve highly accurate color rendering. They also employ broadcast quality HD scaling to optimize signals from a variety of sources. The following table shows the system specifications for the displays. Display Specifications Component Medialign System Description Diagonal Screen Size 170/ / Polycom, Inc. 43

44 Polycom Medialign Administrator Guide Component Medialign System Description Display Type 155/255/170/270 Edge-lit LED LCD Display Maximum Resolution 155/255/170/ x1080p Contrast ratio 155/255/170/ :1 Active display area mm x mm mm x mm x mm x 562mm 1539mm x 562mm x 2 Display Interface 155/255/170/270 HDMI, DVI-D Control 155/255/170/270 Controlled by abox Power 155/ Low voltage (24V) from abox Low voltage (24V) from 170PSU Low voltage (24V) from 270PSU Speaker Specifications Medialign systems utilize compact, high quality two-way bi-amplified Genelec speakers with dynamic frequency response optimization and limiting to provide ultra-smooth and transparent audio reproduction. Frequency Response 74Hz to 20KHz (+/- 2.5dB) Maximum Long Term SPL 1m > 96db SPL Self-generated noise measured in half 1m < 5dB Harmonic Distortion at 80dB SPL at 1m on axis: Hz < 3%; >400Hz <.5% Amplifier powers with 8Ohm load: Bass 25w; Treble 25w Amplifier system distortion at nominal output THD+N: < 0.08% Drivers: Bass 76mm (3 ) cone; Treble 19mm (¾ ) metal dome Power VAC Consumption: Standby <0.5w; Idle 5w; Fill output 30w Polycom, Inc. 44

45 Polycom Medialign Administrator Guide Overview of the abox The abox has an array of connectors on its top surface and manages all of the system s interconnectivity. The following figure shows the back panel. System Connectors for the abox Reference Number Description V codec & associated power output 2 Not used in Polycom configuration 3 Analog audio to codec 4 Analog audio from codec 5 HDMI output to Group Series codec content input 6 HDMI output to monitor content input 7 Not used in Polycom configuration 8 Not used in Polycom configuration Polycom, Inc. 45

46 Polycom Medialign Administrator Guide Reference Number Description 9 interface-s input 10 Ethernet network to codec 11 USB service port 12 RS-232 serial control port to codec 13 12v DC power (not used) 14 2 x M12 display power /data 15 Not used in Polycom configuration 16 Speaker output 17 4 x speaker power C7 100/230V power output, only 2 used in Polycom configuration Caution: The serial connect between the abox and the Polycom Group Series 500 codec cannot use a password. See the section Configure the Serial Port. Polycom, Inc. 46