GT Mini Installation Guide. 30 March 2015

Transcription

1 GT Mini Installation Guide 30 March 2015

2 Contents About the codec 4 The connectors 4 Using the correct HDMI and DVI cables 5 About the touchscreen controller 6 About the camera 7 Installing GT Mini 8 Pre-requisites 8 Positioning the codec 8 Connecting cables to the codec 9 Connecting to the cloud 9 Provisioning the Group Telepresence through the portal 9 Quick connect 10 Using the line-in connector 11 Allowing users to connect a laptop to Group Telepresence 12 Near-end camera control for GT Mini with PTZ camera 12 Device settings 13 XLR settings 13 Line in 14 Line out 14 Audio device selection for video calls 14 Audio device selection for audio-only calls 15 Disable ECAN 15 Typical installation of GT Mini 16 Using the Conference Phone LED behavior 17 Installing the Conference Phone StarLeaf Group Telepresence Installation Guide Page 2 of 27

3 Using Group Telepresence 19 About StarLeaf touchscreen controllers 20 Touchscreen controller features 23 Appendix: LED behavior 25 Network port LED behavior 25 StarLeaf Phone Port LED behavior 25 Appendix: GT Mini dimensions and mounting 26 Legal information 27 Third party software acknowledgements 27 Disclaimers and notices 27 StarLeaf Group Telepresence Installation Guide Page 3 of 27

4 About the codec About the codec The connectors The figure below shows the connectors on the rear of the Group Telepresence 3330 (GT Mini) codec. Microphone Audio-out PTZ camera (optional) PTZ camera control (optional) PC video-in (optional) Webcam (optional) Network Power Mic In Line Out Camera Control Camera In 3330 Group Telepresence USB Network StarLeaf Phone Only DC 48V COM Computer In DVI-I Video Out HDMI Link/Act Gigabit Link/Act Gigabit Line In B A Audio-in Telepresence screen 2 (optional) Telepresence screen 1 StarLeaf Phone (or Touch) The table below describes the connectors: Connector Microphone Audio line-in Audio line-out COM Camera control Description XLR-F connectors. Connect the microphone. You can alter the power and gain settings of the microphone via the StarLeaf portal (refer to Device settings (p13)) 3.5mm line level stereo audio connector. You can connect a line level microphone source or input other audio, for example a computer. In either case, ensure you have the correct settings for audio in the portal. For more information, refer to Installing GT Mini (p8) 3.5mm stereo audio connector. If required, you can connect to a local loudspeaker system. You can alter the line-out audio settings via the StarLeaf portal (refer to Device settings (p13)) 4P4C connector providing an RS-232 interface. There is a serial API option for the GT Mini and a StarLeaf Room Systems API guide is available Mini-DIN-8 connector for controlling zoom, pan, and tilt using VISCA protocol. You will connect to this port if you will use a PTZ video conferencing camera. For more information, refer to About the camera (p7) StarLeaf Group Telepresence Installation Guide Page 4 of 27

5 About the codec Connector Camera input Computer In Video Out HDMI x2 USB x2 Network StarLeaf Phone Description HDMI connector. You will connect to this port if you will use a PTZ video conferencing camera. For more information, refer to About the camera (p7) DVI-I connector. Connect a PC to share a desktop in a video call HDMI connectors. Video Out connector A outputs both audio and video (1080p60 only) to the screen. If you are connecting a second screen, connect it to HDMI port A USB connectors. If you will use a USB webcam, you will connect it to one of the USB ports. For more information, refer to About the camera (p7) 10/100/1000 Mbit/s auto-sensing Ethernet port. Connect to the network Connect to the PoE port on the rear of the StarLeaf touchscreen controller to both power the touchscreen controller and to allow communication between the touchscreen controller and the codec +48V power Connect to the supplied AC/DC adaptor There are LEDs on the network port and the Starleaf Phone port of the codec indicating the status of the network link, and the link to the StarLeaf touchscreen controller. LED behavior is described in Appendix: LED behavior (p25). Note: Older models of GT Mini have HDMI ports labeled 1 and 2. In this case plug screen 1 into port 2. Using the correct HDMI and DVI cables When connecting HDMI or DVI cables to the camera inputs, the PC input, and the telepresence screen display outputs, ensure you use the correct gauge of HDMI/DVI cable. For short cable lengths of up to 5m (17 feet), use 28AWG or thicker core. For longer lengths, use 24AWG or thicker. StarLeaf does not support the use of HDMI or DVI cables of longer than 15m (49 feet) with the codec. StarLeaf Group Telepresence Installation Guide Page 5 of 27

6 About the touchscreen controller About the touchscreen controller Every Group Telepresence system comes with a touchscreen controller: the StarLeaf Touch You will use the touchscreen controller as the means for making, and controlling video calls with Group Telepresence. Through the touchscreen controller, you will access the directory and contacts. You will use the touchscreen controller to create ad hoc conferences and to add and remove participants. For information about other StarLeaf touchscreen controllers, refer to About StarLeaf touchscreen controllers (p20). The StarLeaf Touch 2035 StarLeaf Group Telepresence Installation Guide Page 6 of 27

7 About the camera About the camera Before you install the camera, read the safety information in the documentation that accompanies the camera. The GT Mini can be used with either a PTZ (Pan, Tilt, Zoom) video conferencing camera or with a supported USB webcam. The StarLeaf Knowledge Base at provides a list of supported cameras. For PTZ cameras, the required camera settings vary from camera to camera. Ensure the camera is using the correct settings. You must refer to the documentation that accompanies the camera to find out the settings for that particular camera. The PTZ cameras are supplied without a remote control as you will control the camera with the StarLeaf Group Telepresence system. StarLeaf Group Telepresence Installation Guide Page 7 of 27

8 Installing GT Mini Installing GT Mini Before installing a StarLeaf product, read the safety information at Pre-requisites Before installing the Group Telepresence system, ensure you have the following: A StarLeaf Cloud account One or two telepresence screens that support a 1080p60 input format (use televisions that have an audio-output capability, or alternatively, you can connect loud speakers to the codec) Supported video camera. (Refer to About the camera (p7)) Network connection routable to the public Internet Microphone StarLeaf touchscreen controller (not installed) Unpack the Group Telepresence system. The package contents is: Codec Installation sheet AC/DC adaptor Cables Power cable HDMI to HDMI cables (two) (connects codec to screens) DVI-I to DVI-I cable (connects codec to PC video) Network cable Adaptors for the codec-to-pc cable DVI-I to HDMI DVI-I to VGA DVI-I to DVI-D Positioning the codec 1. Ensure you have chosen an appropriate installation site: The codec must be accessible with all cables easily connected You must provide ventilation for the codec; leave a space of at least 10cm (4 inches) behind, in front, and to the left and right of the codec Ensure that the power switch will be easily accessible; the power switch is the main disconnect device for the codec Use a grounded AC power outlet for the codec 2. Place the unit on a firm horizontal surface. If you intend to mount the unit, refer to Appendix: GT Mini dimensions and mounting (p26). StarLeaf Group Telepresence Installation Guide Page 8 of 27

9 Installing GT Mini Connecting cables to the codec 1. Using an Ethernet cable, connect the StarLeaf Phone port on the codec to the network port (PoE) on the rear of the touchscreen controller. The network port on the touchscreen controller is marked with this symbol: Note: If you are using the StarLeaf Conference Phone 2220, refer to Using the Conference Phone 2220 (p17). 2. Using an Ethernet cable, connect the Network port on the rear of the codec to an Ethernet switch in your network. The Ethernet port is a 10/100/1000 Mbit/s auto-sensing port and is set to auto by default. Note: In all cases, the speed and duplex settings at either end of the connection must be identical. Using non-matching settings causes severe packet loss. To configure the network speed and duplex settings of the codec s Network port: on the touchscreen controller that you have connected to the codec, go to settings > networking > network port speed. 3. Connect one telepresence screen to Video Out A. If you have a second telepresence screen, connect it to Video Out B. (Note: on older systems, if you have only one screen, connect it to the port labeled: HDMI 2.) 4. Connect the camera. One of: PTZ camera: connect the camera to Camera Control and to Camera In and then connect power to the camera Webcam: connect the camera to the lower of the two USB ports 5. Connect the microphone to Microphone 1.(Note that you can, instead, use a microphone connected to Audio In. If you do so, refer to Using the line-in connector (p11) and to Device settings (p13)) 6. Using the supplied AC/DC adaptor and power cable, connect power to the codec. The power LED on the side of the codec lights. Connecting to the cloud Provisioning the Group Telepresence through the portal Either you, or your reseller will register the Group Telepresence system using the StarLeaf portal. To do this: StarLeaf Group Telepresence Installation Guide Page 9 of 27

10 Installing GT Mini 1. Log in to this customer's account on the StarLeaf portal. 2. Choose Add meeting room. You will see the Add meeting room page: a. Type a Video address for the meeting room. For consistency, we recommend typing something that looks like an address in the company's domain. The cloud will not send any to this address. Note that this does not have to be a real address, but it does need to be a unique address. b. Type the Name of the meeting room. This will appear in the display of the touchscreen controller. It will also be findable in the directory and users will be able to choose to add it to their scheduled conferences. c. If this meeting room system is in a time zone that is different to the default time zone for this customer, select the Time zone. d. If the display of this meeting room system should use a language other than the default language for this customer, select the Language. e. In the Hardware endpoint section, for Type choose StarLeaf GT Mini or GT In Group Telepresence device settings, select the correct Video output mode. For onescreen systems, select single screen. For two-screen systems, select dual screen. 4. Ensure you have the correct audio settings. For more information, refer to Using the linein connector (p11) and Device settings (p13). 5. Note that there are further Group Telepresence settings available beneath the quick connect code. You will not need to alter these settings unless you encounter specific problems with the Group Telepresence system. These settings are described in Device settings (p13). 6. Click Apply. This causes the portal to generate the quick connect code. You will enter this code on the touchscreen controller. The picture below shows the device settings for the Group Telepresence system. Quick connect The touchscreen controller receives power from the Group Telepresence System. The first time it starts up it will display the screen shown below. Enter your StarLeaf quick connect code. StarLeaf Group Telepresence Installation Guide Page 10 of 27

11 Installing GT Mini The touchscreen controller will display the meeting room name and extension number as per your StarLeaf Cloud account. This is the home screen of the touchscreen controller. The Group Telepresence System is ready to make and receive calls. An example home screen is shown below. Connected devices indicators Meeting room name and dialing details Call acceptance slider Favorites Camera Control New message indicator Messages Invite Contacts Recent calls indicator Recent calls Using the line-in connector You can connect one of: line level microphone source: if you connect a microphone source to the line-in connector, in the Group Telepresence settings, set Audio device selection for video calls > Audio input to line in. In this case, the audio from the microphone source will be sent to the far end and will not be played out through the device selected in Audio output other audio: If you want to connect other audio devices to the line in connector (for example a PC audio output), set Audio device selection for video calls > Audio input to XLR (either one or both - as this is where you have connected the microphone). In this case, the audio from the other audio device will be played out through the device selected in Audio output and also sent to the far end For more information about advanced settings, refer to Device settings (p13). StarLeaf Group Telepresence Installation Guide Page 11 of 27

12 Installing GT Mini Allowing users to connect a laptop to Group Telepresence Connect the DVI-I to DVI-I cable to Computer-In DVI-I on the rear of the codec. For the convenience of the Group Telepresence users, leave the other end of the cable on the meeting room table. This allows users to connect a laptop to the Group Telepresence system when they need to do so. The Group Telepresence system includes a selection of adaptors to be used with the DVI-I to DVI-I cable where the video output of a PC is other than DVI-I (for example, VGA, HDMI, DVI-D). Near-end camera control for GT Mini with PTZ camera The Camera Control tab on the home screen provides you with controls for the Group Telepresence camera if you are using a PTZ camera with the Gt Mini. If you are using a GT Mini, the camera selector will be set to camera 1 and you cannot change it. The near-end camera control allows you to pan, tilt, and zoom your camera. This control is available both in a call and before you make a call. StarLeaf Group Telepresence Installation Guide Page 12 of 27

13 Device settings Device settings The StarLeaf portal allows configuration of Group Telepresence device settings. To view device settings, login to the portal and view the meeting room page for the Group Telepresence system. The device settings are in the section: Group Telepresence device settings shown below: XLR settings The XLR settings are for each XLR connector on the rear of the Group Telepresence system. For each XLR connector, you can alter the power and volume. Phantom power is a way of providing power to a microphone. The StarLeaf GT Mini and Group Telepresence 3351 both offer phantom power through each of its XLR connectors for use by active microphones, such as the StarLeaf Microphone. The phantom power supply can be enabled or disabled for each XLR connector, using the Group Telepresence options in the StarLeaf Portal. It is compatible with active microphones which are designed for 48V phantom power. The specifications of the power supply are: StarLeaf Group Telepresence Installation Guide Page 13 of 27

14 Device settings Output voltage when operational, no load: 45.3V +/- 4% Output voltage when muted, no load: 35.3V +/- 4% Power output source impedance: 1.975kOhms +/- 2% If you are using a third-party microphone, refer to your microphone's documentation to discover whether or not you need to provide phantom power. The volume setting adjusts the loudness of the people who are in the same room as the microphone, as heard by the other participants in the call. For the volume, the recommended setting is 0dB or 6dB. Only use 12dB in very large rooms or under guidance from StarLeaf technical support. The input sensitivity of the XLR connectors is, by default, correct for all StarLeaf microphones and many 3rd-party microphones. If you need to alter the input sensitivity of the XLR connectors, contact StarLeaf technical support. If you need to alter the gain of the XLR connectors, contact StarLeaf Technical Support. Line in Use this setting to adjust the audio gain on the line in connector on the rear of the Group Telepresence system. Line out Use this setting to adjust the audio gain on the line out from the Group Telepresence system. This might be necessary to adjust the volume where you have connected external speakers to the line out connectors. Audio device selection for video calls What you select is dependant on what you have connected to the line-in connector, as follows: microphone source: if you connect a microphone source to the line-in connector, set Audio device selection for video calls > Audio input to line in. In this case, the audio from the microphone source will be sent to the far end and will not be played out through the device selected in Audio output other audio: If you want to connect other audio devices to the line in connector (for example a PC audio output), set Audio device selection for video calls > Audio input to XLR (either one or both - as this is where you have connected the microphone). In this case, the audio from the other audio device will be played out through the device selected in Audio output and also sent to the far end StarLeaf Group Telepresence Installation Guide Page 14 of 27

15 Device settings Audio device selection for audio-only calls These settings provide options for selecting the audio output in audio-only calls: use StarLeaf Phone or Touch: in an audio-only call on the StarLeaf Phone, the sound will emanate from the handset or headset of the phone unless someone has pressed the speakerphone button on the phone, in which case the sound will emanate from the phone's speaker. In an audio-only call on the StarLeaf Touch, the sound will emanate from the speakerphone use selection for video calls: the audio device selection in an audio-only call will be the same as in a video call. That is, it will use the settings from Audio device selection for video calls Disable ECAN This setting, when selected, disables echo cancellation. Do not disable ECAN unless you have specific cause to do so. Only disable ECAN if you are using additional equipment to suppress the loudspeaker signal on all microphone signals. StarLeaf Group Telepresence Installation Guide Page 15 of 27

16 Typical installation of GT Mini This diagram shows a typical installation of a GT Mini. Camera (either the supplied PTZ or USB camera) Power supply for camera or USB camera video-out Configuration To configure audio, display, and other settings, go to StarLeaf Touch 2035 or Touch 2020 The selector on the rear of the PTZ camera PTZ camera must be correctly set. Refer to the camera control (VISCA In) documentation, or to the GT Mini documentation on PTZ camera video-out Power Mic In Line Out Camera Control Camera In 3330 Group Telepresence USB Network StarLeaf Phone Only DC 48V Amplifier and loudspeakers (Optional) Line In COM Computer In DVI-I B Video Out HDMI A + Link/Act Gigabit Link/Act Gigabit Microphone PC audio-out (Optional) PC video-out (Optional) Network Telepresence screen 2 Telepresence screen 1 (Optional) StarLeaf Group Telepresence Installation Guide Page 16 of 27

17 Using the Conference Phone 2220 Using the Conference Phone 2220 The Conference Phone 2220 is an optional accessory for the Group Telepresence system. It is a powerful and highly sensitive speakerphone and microphone. To toggle the microphone on and off (audio mute), touch the lights on the Conference Phone Note: StarLeaf recommends a distance of 50cm (20") between the Conference Phone 2220 and the Touch For information about installing the Conference Phone 2220, refer to support.starleaf.com/documentation. LED behavior The table below explains the behavior of the lights on the Conference Phone 2220 LED Solid blue Solid red Solid green State The Conference Phone 2220 is on. The audio is not muted. The Group Telepresence system is not currently in a call The Conference Phone 2220 is muted (either in a call or not in a call) The Conference Phone 2220 is ringing or the Group Telepresence system is currently in a call and audio is not muted Installing the Conference Phone 2220 If you are using the Conference Phone 2220, the installation procedure for the Group Telepresence system is slightly different. The diagram below shows how to connect the StarLeaf Touch to the Conference Phone and into the StarLeaf Phone connector on the rear of the Group Telepresence system. StarLeaf Group Telepresence Installation Guide Page 17 of 27

18 StarLeaf Group Telepresence Installation Guide Page 18 of 27

19 Using Group Telepresence Using Group Telepresence Information about using Group Telepresence is available at support.starleaf.com/documentation If you have any problems with Group Telepresence, for example if there are audio or video issues, contact StarLeaf Technical Support for guidance. To do so, go to support.starleaf.com StarLeaf Group Telepresence Installation Guide Page 19 of 27

20 About StarLeaf touchscreen controllers About StarLeaf touchscreen controllers Every StarLeaf hardware endpoint is provided with a touchscreen controller. You will use the touchscreen controller as the means for making, and controlling video calls. Through the touchscreen controller, you will access the directory and contacts. You will use the touchscreen controller to create ad hoc conferences and to add and remove participants. StarLeaf Personal Telepresence systems are usually provided with the StarLeaf Phone StarLeaf Group Telepresence systems are usually provided with the StarLeaf Touch The supported combinations are shown in the table below. Group Telepresence (Mini) 3330 Group Telepresence 3351 Personal Telepresence 3050 PT Mini 3020 Touch 2035 Yes Yes No No Touch 2020 Yes Yes Yes Yes Phone 2120 Yes Yes Yes Yes StarLeaf Group Telepresence Installation Guide Page 20 of 27

21 About StarLeaf touchscreen controllers The StarLeaf Touch 2035 The figure below shows the features on the StarLeaf Touch The StarLeaf Phone 2120 The figure below shows the features on the front of the StarLeaf Phone Message waiting indicator Audio volume down Audio volume up Headset Speaker Keypad Home button Audio mute Video mute Microphone location The StarLeaf Touch 2020 The figure below shows the features on the front of the StarLeaf Touch StarLeaf Group Telepresence Installation Guide Page 21 of 27

22 About StarLeaf touchscreen controllers Message waiting indicator Audio volume down Audio volume up Headset Speaker Keypad Home button Audio mute Video mute Microphone location StarLeaf Group Telepresence Installation Guide Page 22 of 27

23 About StarLeaf touchscreen controllers Touchscreen controller features Table 1: Front panel features and controls (Phone 2120, Touch 2020, Touch 2035) Button Audio volume up Audio volume down Headset Audio mute Video mute Description Press during a call to increase audio volume or, if you are not in a call, press to increase the loudness of the ringer Press during a call to decrease audio volume or, if you are not in a call, press to decrease the loudness of the ringer Phone 2120 only. Optionally, press to use a headset that you have connected to the headset connector on the rear of the phone. The button lights when the headset is in use. For the StarLeaf Touch 2020, the Headset indicator is reserved for future use Toggle the microphone of the touchscreen controller (or that of the headset) on and off. The button lights when the microphone is off. When you are in a call and your audio mute is on, nobody will hear what you are saying Toggle the camera on and off. The button is an LED that lights when the camera is off. When you are in a video call and the video mute is on, nobody in the call can see you StarLeaf Group Telepresence Installation Guide Page 23 of 27

24 About StarLeaf touchscreen controllers Button Speaker Description Phone 2120 and Touch 2020 only. Press to use the controller's internal speakerphone as follows: Audio-only call: Press to use the touchscreen controller as a speakerphone (listening through the built-in speakers of the controller and using the microphone positioned in the lower right side of the controller) Video call using StarLeaf Personal Telepresence 3050: If you have a StarLeaf Personal Telepresence 3050 system, press to listen through the loudspeakers of the monitor and also to use the microphone inside the StarLeaf Monitor. Video call using Group Telepresence When using the Group Telepresence System, press this button to send audio to the external speakers and to use the external microphone The button lights to indicate that the audio is emanating from either the touchscreen controller s speaker, the monitor s speakers, or the external speakers on the Group Telepresence system, rather than from the handset or headset of the touchscreen controller. On the StarLeaf Touch 2020, the button is always lit during a call Home Message waiting indicator Microphone Hang up Answer/Make call Press to display the home screen of the touchscreen controller from any screen in the interface. Double-press to access the touchscreen controller s settings Phone 2120 and Touch 2020 only. Flashes when the touchscreen controller is ringing and lights to indicate that there is a new message Phone 2120 and Touch 2020 only. Audio-only calls that use the controller's internal speaker, rather than the handset, will use a microphone located in the bottom right of the touchscreen controller casing. Do not obstruct this location Touch 2035 only. Press to end the current call Touch 2035 only. Press to answer an incoming call. At other times, press to access the dial screen and the directory StarLeaf Group Telepresence Installation Guide Page 24 of 27

25 Appendix: LED behavior Appendix: LED behavior Network port LED behavior LED Link/Activity LED (Yellow) (On the left when looking at the port) State Solid yellow indicates there is a link, flashing when there is activity, off when there is no link Gigabit LED (Green) (On the right when looking at the port) On for 1000 Mbit/s link, off for 10/100 Mbit/s link or no link StarLeaf Phone Port LED behavior LED Link/Activity LED (Yellow) (On the left when looking at the port) State Solid yellow indicates there is a link, flashing when there is activity, off when there is no link Gigabit LED (Green) (On the right when looking at the port) On for 1000 Mbit/s link, off for 10/100 Mbit/s link or no link StarLeaf Group Telepresence Installation Guide Page 25 of 27

26 Appendix: GT Mini dimensions and mounting Appendix: GT Mini dimensions and mounting StarLeaf Group Telepresence Installation Guide Page 26 of 27

27 Legal information Legal information Third party software acknowledgements Acknowledgements of third-party software are available at: Disclaimers and notices Copyright StarLeaf All rights reserved. This guide may not be copied, photocopied, translated, reproduced, or converted into any electronic or machine-readable form in whole or in part without prior written approval of StarLeaf Limited. StarLeaf Limited reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of StarLeaf Limited to provide notification of such revision or change. StarLeaf Limited provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. StarLeaf Limited may make improvements or changes to the product(s) and/or the program(s) described in this documentation at any time. All other product and company names herein may be trademarks of their respective owners. StarLeaf Group Telepresence Installation Guide Page 27 of 27