How to Link a Barracuda Backup Product as a User or Reseller

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1 How to Link a Barracuda Backup Product as a User or Reseller This article refers to the Barracuda Backup Legacy Release firmware or newer. Important If you are an Intronis customer, contact Intronis before proceeding. If you are linking a Barracuda Backup Virtual Appliance (Vx), it is crucial that the Barracuda Backup Vx that will be performing backups be linked to your Barracuda Cloud Control account before you link the receiving unit. Attempting to link the receiving unit first can cause linking issues for your entire Vx deployment. The Barracuda Backup appliance must be linked online before backups can be initiated. You must have billing information (credit card recommended) to complete the linking process. Link a Barracuda Backup Appliance as a User 1. Go to and log in. If you do not have an account, click Create a User, follow the account creation instructions, and log in. 2. Click Backup in the left pane. If this is your first time linking a Barracuda Backup appliance, click Start Backup setup, otherwise, click the Backup tab, and go to Admin > Activate Backup Product. 3. Enter the Serial number and Linking code from the sticker on the back of your Quick Start Guide included with the appliance, and select This Barracuda Backup is for me or my company in the Identity section. Click Continue. 4. Enter the geographical location of the appliance, and select the timezone of the appliance location. To manage the appliance independently of Barracuda Cloud Control (conectionless), turn on Locally control device under Device Management, and proceed to Step 6 below. 5. To replicate data to Barracuda Cloud Storage, in the Services section, select Replicate data to Barracuda Cloud Storage, and select the Storage Amount and Subscription Period; no Cloud Storage subscription is required for site-to-site replication: 1 / 5

2 6. Enter your Billing Information. Read and accept Terms of Service. 7. Click Activate Barracuda Backup: 8. Once the appliance is linked, the firmware is updated and the appliance reboots. When the unit comes back online you must log out and then log back in to the user interface to clear any cached pages. 9. You can now set up data sources on the Barracuda Backup appliance. 2 / 5

3 Link a Barracuda Backup Appliance as a Reseller Use these steps to link the client appliance as a reseller: 1. Go to and log in. If you do not have an account, click Create a User, follow the account creation instructions, and log in. 2. Click Backup in the left pane. If this is your first time linking a Barracuda Backup appliance, click Start Backup setup, otherwise, click the Backup tab, and go to Admin > Activate Backup Product. 3. Enter the Serial number and Linking code, select I am a reseller and this Barracuda Backup is for a client, and click Continue. 4. When selected, an additional set of dialog boxes display where you add the end-user information. Click Continue. The details added in this set of dialog boxes are used to create an account to which the unit is linked, and to which the reseller is then granted access. This allows a reseller to manage multiple Barracuda Backup appliances from one central location in the UI, while giving the end-customer access to their individual appliances. Note that a reseller can determine whether to have access to the appliance once it is linked. 5. In the next page, enter the physical location and time zone details, and choose a Cloud Storage subscription plan if your client intends to replicate data to Barracuda Cloud Storage; no Cloud Storage subscription is required for site-to-site replication. 6. In the Billing Information section, enter the client's billing information. 7. In the Client Information section, select Grant me (the reseller) administrative access to this Barracuda Backup Appliance if you, the reseller, want access to the unit after it has been linked. If you clear the Grant me (the reseller) administrative access to this Barracuda Backup Appliance option, the only way to manage the linked unit is through the end-user (client) credentials. 8. Enter the client's Company name, the client contact's Name and address. 9. Select whether the Client should receive based alerts: 10. Enter the client Phone number and Address. 11. Read and accept Terms of Service. 3 / 5

4 12. Click Activate Barracuda Backup. 13. Once the unit is linked, the firmware is updated and the appliance reboots. When the unit comes back online you must log out and then log back in to the user interface to clear any cached pages. 14. You can now set up data sources on the Barracuda Backup appliance. 4 / 5

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