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1 VQManager VoIP Quality Monitoring ManageEngine VQManager is a web-based, real-time VoIP Quality Monitoring tool that can monitor any VoIP equipment that supports SIP(RFC 3261), H.323, Cisco Skinny and RTP/RTCP(RFC 3550). It enables IT administrators to monitor their VoIP network for QoS parameters, bandwidth utilization and call traffic trends. With over 25 built-in reports, VQManager gives network administrators comprehensive insight about bandwidth usage and traffic patterns over time. ManageEngine P o w e r i n g I T a h e a d Proactive, real-time monitoring of the QoS & Bandwidth of VoIP Network Cisco Call Manager 4.x and 5.x monitoring based on Skinny protocol or CDR/CMR logs Bandwidth usage & trend analysis for troubleshooting & capacity planning Alarm generation based on QoS metrics & call statistics thresholds Graphical representation of call flow plotting end-to-end Call Control information Comprehensive reports to graphically represent historic traffic patterns in the network. WiFi Manager WLAN Management & Security WiFi Manager is an integrated WiFi security and management solution. It detects 100s of wireless threats such as rouge access points, rouge clients, adhoc networks, denial-of-service attacks, hardware misconfigurations, and any vulnerability that exists in your Wireless Networks. It also helps managing 1000s of access points from a centralized location. Detect and block rouge access points Detect intrusion attempts, vulnerabilities and denial-of-service attacks Manage 70+ models of access points, routers and gateways centrally Upgrade firmware of access points & configure groups of access points in one click Alert appropriate network personnel when network faults occur Visualize network performance through reports 24x7 real-time RF monitoring dedicated IDS sensors ManageEngine P o w e r i n g I T a h e a d eval@zohocorp.com ZOHO Corporation (formerly AdventNet, Inc.) 4900 Hopyard Rd., Suite 310 Pleasanton, CA 94588, USA Toll Free: , Fax: Copyright 2009,ZOHO Corp.

2 ADManager Plus Windows Active directory management ADManager Plus is a comprehensive web-based Active Directory Management software that simplifies User provisioning and Active Directory administration. The solution features a single console from which users, computers, contacts, groups and reports on Active Directory environment can be viewed and managed. ADManager Plus avoids manual, error prone administrative activities on Active Directory and saves time and cost. ManageEngine Enterprise IT Management Solution Map Facility to create multiple users using CSV/template-based wizards. Managing passwords for user accounts in Active Directory. Managing user mailboxes in Exchange Servers. File Server management for Active Directory users. Perform cleanup operations, delete/disable/move Active Directory accounts. Extensive reports on Security, Password and Objects ensures consistent performance of AD. Delegation features that ease workload on administrators. A self-service portal that lets employees to update their own directory information with restrictions set by administrator. ADSelfService Plus Self Reset Password.Self Unlock Account.Self Directory Update SecurityManager Plus ADSelfService Plus is a secure, web-based end-user program that allows a domain user to enroll and perform, day-to-day help desk activities like password reset, Account unlock or update user information in Active Directory all by himself. It helps in a large scale to eliminate a leading source of help desk calls and associated expenses by automating password resets and account unlocks thereby optimizing user productivity. ADSelfService Plus Admin Console Domain Users Self-service Console Reports and Settings Self Reset Password ADSelfService Plus Self Unlock Account Domain Users Self-service Console Microsoft Active Directory Self AD Update Domain Users Self-service Console Self reset passwords and unlock accounts securely. About ManageEngine ManageEngine is the leader in low cost enterprise IT management software. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services platform. ManageEngine products are easy to install, setup and use and offer extensive support, consultation, and training. More than 36,000 organizations from different verticals, industries, and sizes use ManageEngine to take care of their IT management needs cost effectively. ManageEngine is a division of ZOHO Corporation. For more information, please visit Self update of personal information in Active Directory. Schedule password expiry notification. Reporting on user accounts and their password status. Maintain comprehensive audit trails for all password activity using ADSelfService Plus.

3 Applications Manager Integrated Applications,Server and Database Monitoring Software Desktop Central Windows Desktop Management Software ManageEngine Applications Manager is an Availability and Performance Management Solution that proactively monitors Business Applications and help enterprises ensure that their web applications meet end user expectations. IT Administrators and Operators can now manage their Internet Data Centers effectively by using the fault management and notification capabilities. Business centric view to your applications and server monitoring. Visualize how your web applications respond and measure the end user experience. Availability and Performance management for application servers, databases, servers and custom applications. SOAP Web Services Monitoring. End to End Java / J2EE Web Transaction Monitoring. Enterprise Edition for Distributed Architecture OpManager MSP Edition Powerful reporting helps Administrators plan inventory and empowers the Line of Business Managers. Desktop Central is a web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It automates the complete desktop management life cycle ranging from a simple configuration to complex software deployment. With its networkneutral architecture, the administrator can easily manage any windows networks like Active Directory, Workgroup, or other directory services. Software Deployment Patch Management Service Pack Deployment Asset Management Remote Control Windows System Tools Configurations User Logon Reports Active Directory Reports AssetExplorer DeviceExpert Asset Management Software Network Change & Configuration Management ManageEngine AssetExplorer is comprehensive Asset Management Software that offers enterprise-wide asset visibility and control to manage all your IT and Non-IT assets. ManageEngine AssetExplorer offers a single view to track and manage ownership of all your assets. Scan IT assets Software License Management Asset Contracts Track Asset Ownership Software Compliance PO with approvals Hardware & Software Inventory Software Usage Tracking Audit History ManageEngine DeviceExpert is a web-based Network Change and Configuration Management (NCCM) solution that enables the Network Administrator to efficiently manage the configurations of Network Devices such as switches, routers, firewalls, wireless access points, integrated access devices and others from multiple vendors such as Cisco, HP, 3com Foundry, FortiGate, NetScreen, Nortel and others. Multi-vendor configuration for switches, routers, firewalls and other devices Encrypted storage of device configuration in database Real-time configuration tracking and effective change management policies Contextual, side-by-side comparison of altered configuration Scripting support to automate time consuming tasks like password rotation Role-based access control for device configuration & approval mechanism for changes Comprehensive Audit Trails Compliance Reporting on Inventory and configuration changes Built-in disaster recovery mechanism to recover system in the event of failure

4 EventLog Analyzer Security Information Management & Compliance Reporting Tool ManageEngine EventLog Analyzer is a web-based, agent-less syslog and event log management solution that collects, analyzes, archives, and reports on event logs from distributed Windows hosts, syslogs from UNIX hosts, Routers & Switches, other syslog devices and application logs. It helps organizations meet host-based security information management (SIM) objectives and adhere to demands of regulatory compliance requirements like HIPAA, SOX, GLBA, and PCI. Firewall Analyzer Security Event Management Tool ManageEngine Firewall Analyzer is a web-based, agent-less firewall, VPN & proxy server log management software. It collects, normalizes & reports on logs from enterprise-wide firewalls, VPN and proxy servers & helps network administrators gain useful information from device logs instantly & identify inappropriate web usage by employees. It can analyze & report incoming and outgoing traffic / bandwidth patterns, Identify virus attacks by host, port & type, protocol usage by user, source & destination. Flexible cross-platform event log & syslog collection Application log analysis Compliance reporting to meet GLBA, HIPAA, PCI, SOX acts Pre-defined & customizable Reports on top hosts, top events, and more Automated event log archiving for compliance audit, forensics and trouble shooting Real time alerting & notification Security analysis Policy enforcement & trend analysis FacilitiesDesk Integrated Facilities Management Software FacilitiesDesk is a web-based Computer-Aided Facilities Management Software (CAFM) with an Integrated Property Management, Maintenance Management and Resource Management capabilities. It is designed to facilitate maintenance requests management, employee and asset tracking, purchasing and contract management all neatly wrapped in a single package. FacilitiesDesk is tailored to meet all the requirement of an integrated workplace management seamlessly, at an affordable price point. Property and Space Management Keep Track of Building lease with timely notification Integrated Maintenance Help-desk Resources Tracking and Ownership Intuitive visualization of space utilized Manage your maintenance team Plan multiple Employees and Resources Movement through a single request Support for Heterogenous devices of enterprise firewall, VPN & proxy server log formats Real time traffic & bandwidth analysis Scheduled & Customizable reports with multi-level drill down Flexible log archiving for audit & forensics Threshold-based alerting Historical Trend Analysis for Capacity Planning Firewall policy monitoring for optimization Exhaustive search mechanism MSP Center Plus Managed Network Services MSP Center Plus enables VARs and System Integrators to offer reliable and secure managed network monitoring services to numerous small & medium sized organizations. MSP Center Plus is a comprehensive 'out-of-the-box' solution to put a Managed Network Services solution provider in business. It is ideal for MSPs who are interested in keeping their customer's networks performing at an optimal level, reduce service costs, and increase productivity while improving customer satisfaction and retention. Secure remote monitoring - Secure HTTPs connection for probe-server communication. Unlimited Device Monitoring - Monitor unlimited number of customer devices from a central location. Customer portal for your customers to login and see what you monitor for them. Customer Specific Reports - Give Customers the info they want; generate reports specific to them. MS Exchange Monitoring Rebranding - Rebrand MSP Edition and roll out your own services. probe for unlimited device monitoring Manage Contracts & PO with approvals

5 NetFlow Analyzer Traffic Analysis and Network Forensics OpUtils Switch Port & IP Address Management Software ManageEngine NetFlow Analyzer uses Cisco NetFlow (v5/v7/v9), Cisco NBAR, Cisco CBQoS and sflow data exported from routing devices to analyze network traffic and report on bandwidth usage across your network. It lets you know what applications are using bandwidth, who is using them and when was it used. This is ideal for small and medium enterprises that need to manage less than 600 interfaces in their setup. This also aids enterprises and service providers for usage based billing. Top applications, source, destination, ToS, DSCP & AS reports Real time reports with up-to-the-second visibility Ability to create IP based department or division Application categorization using deep-packet inspection Advanced application categorization based on port, protocol & IP address QoS validation using pre policy, post policy & queuing status Usage based billing Alerting based on threshold violations & when the link is down Automatic scheduling of daily, weekly, monthly reports etc. OpManager Network Management Software ManageEngine OpManager is a complete network monitoring software that provides high level business-centric fault and performance management across WAN, Servers, and Applications. By bringing a business perspective to network management, OpManager delivers the functionality of expensive solutions at the ease of smaller software- delivering to you the best of both worlds! Network management with complete WAN visibility, availability, performance and fault monitoring Datacenter management with Server, Exchange, Database, Active Directory and UPS monitoring Overall IT management with URL monitoring, CPU memory and disk utilization statistics, services, applications and eventlog monitoring Service Level Management and Tracking with real-time service specific availability information Improved discovery with a combination of NMAP, WMI, SNMP and CLI One-touch configuration with Device Templates Simplified interface management with in-depth, at-a-glance report Enterprise Edition for Distributed Architecture OpUtils offers the ability to map your Switch Ports to devices to its physical location. It automatically retrieves the VLAN details and can be run at scheduled interval. The IP Address Manager tool automatically discovers the subnets from the routing tables and scan them periodically to get the details of Used & Available IP Address in your network. In addition to IPAM & Switch Port Mapper, it also provides various tools for Bandwidth Monitoring, Network Monitoring, Wake on LAN, detects Rogue Devices in the network, Cisco Config File Management, MAC-IP Resolver, SNMP Trap Receiver and more. Switch Port Mapper IP Address Manager Rogue Detection & Bandwidth Monitor Advanced Wake on LAN Easy Mac to IP Resolver Cisco Config File Manager DHCP Scope Monitor OpStor Multi-vendor Storage Infrastructure Monitoring ManageEngine OpStor is an enterprise-ready, easy-to-use and affordable storage infrastructure monitoring solution that helps enterprises to monitor their mission-critical storage resources effectively. It enables you to monitor fiber channel switches, Storage Arrays, Tape Libraries, Host Servers and HBAs which form the backbone of enterprise applications. OpStor enables storage administrators to have a unified view of their heterogeneous storage environment through a user-friendly web interface. Hierarchical device map with device links and color-coded status. Periodical Status Polling to check health status of the devices. Escalation of critical conditions through /sms to storage administrators. Close monitoring of Fabric Switch & Port states, Storage Arrays & Processors status, Disk / Volume states, Library & drive states Generates reports on fabric port utilization, availability and Storage Disk/Volume utilization trends. Integrates device's element managers by launching them from OpStor browser client. Device telnet is tunneled from OpStor client securely.

6 PasswordManager Pro Password Management for Shared and Service Accounts PasswordManager Pro (PMP) is a web-based Password Management Solution for enterprises to control the access to shared administrative/privileged passwords of any enterprise resource' such as servers, databases, network devices, applications etc. PMP enables IT managers to enforce standard password management practices such as maintaining a central repository of all passwords, usage of strong passwords, frequent changing of sensitive passwords and controlling user access to shared passwords across the enterprise. Secure, centralized repository of passwords Active Directory/LDAP Integration Password ownership, sharing, access control & user groups Automated, remote password changing & password expiry Password policies & compliance reporting Real-time notifications & Comprehensive audit of all user access to passwords Tools for backup & disaster recovery Password management APIs Security Manager Plus Network Vulnerability Scanner with Patch Management Security Manager Plus is a network security scanner that proactively reports on network vulnerabilities and helps to remediate them and ensure compliance. With vulnerability scanning, open ports detection, patch management and vulnerability reporting capabilities, Security Manager Plus is exactly the software you need to protect your network from security threats and malicious attacks. Scans your enterprise network non-intrusively (both agentless & agent-based) Provides detailed inventory of your network assets Assesses network vulnerabilities and identifies devices that are exposed to such vulnerabilities Remediates vulnerable Windows systems by deploying missing patches and service packs Deploys patches for various flavors of Linux like RedHat, Debian, CentOS ServiceDesk Plus IT Help Desk & Asset Management Software ManageEngine ServiceDesk Plus is a complete web-based Help Desk Software with Asset Management capabilities. It offers an integrated package with Request Management (Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an affordable price point. ServiceDesk Plus provides all that you need to have a full-fledged IT Help Desk and a productive Help Desk staff. ServiceDesk Plus is ITIL ready and includes modules like Incident Management, Problem Management, Change Management and CMDB. Simple installation and no complex customizations Automate repetitive tasks like ticket dispatch and notifications Auto discover assets, including hardware and software details Better understand relationships between assets Respond to customers on time Better utilize support resources Study impact on SLAs SupportCenter Plus Customer Service and Support SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. With SupportCenter Plus your support organization can now realize higher levels of productivity, provide superior customer service, improve problem resolution times, share knowledge effectively and keep customers happy. Reduce Support Load with Self Service Portal Empower Support Representatives to handle issues with searchable Knowledge base Comprehensive Service Level Agreement(SLA) Management Manage Multiple Contacts and Accounts Track Product Details with the Product Catalog Enterprise Edition is ITIL Ready Provides remediation solutions to mitigate risks, thus paving way for a more secure IT environment Detects & tracks windows file & registry changes Audit reports to understand network security posture & ensure compliance