Initial. Initial Virtual. Initial. Initial. Initial Virtual. Application Background. Application Background. Application Background

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1 Data Centre Consolidation Program Discovery Questionnaire # Question / Input Category Criteria *Answer /Result * What Operating System is the application currently running on? Are any of the machines within the application service running on a virtual platform? Is any capacity analysis available (i.e. CPU / Memory Utilisation)? Does the application use any 'hard coded' network addressing? Is the application able to be virtualised? (i.e. Does the vendor support product on virtual platform?) Vendor: (please use 'IOOF internal' for in house developed items) Initial Initial Virtual Initial Initial Initial Virtual 7 Version 8 Business Unit: Who is the Business Owner? (i.e. Which Exec./Snr Manager) Owner: (i.e. the person in the IT side that interfaces to the business owner) SME: (i.e. the person on IT side with a deep understanding of how the application is put together, operates and its business functions) 12 What is the application used for? Page 1 of 6

2 13 Are there any applicable outage windows (e.g. weekends). Please note day/s, outage duration and times? 14 Are there any established manual/alternate processes in place during an unexpected or planned outage? 15 What is the application licensing environment? 16 Who uses the application (including Extranet and/or Intranet users)? 17 How many users, and are there super and/or admin users? 18 Where are the users of the application located? 19 life cycle environments (please tick appropriate boxes): TECH (sys test) DEV TEST UAT PROD DR (Please delete items that are not needed) 20 Does the application have an End-Of- Life ( EOL)? And if so, when? 21 Media location and availability within IOOF (e.g. original installation CDs), and who has them? 22 Who did original installation (e.g. IOOF / Vendor or 3rd party)? 23 What is the application's patching and upgrading arrangement (e.g. frequency, how is it done, who needs to be involved)? Page 2 of 6

3 24 What are the supported Operating Systems of the application? Are there other software installation dependencies (e.g. Oracle modules, 25 Databases, Websphere, Java versions, Cobal, etc Are there any currently known application issues? Will an IP address change adversley affect the application. And if so, how? How do users authenticate to the application (e.g. LDAP, SQL, AD, Domino)? How does the client access the application (e.g. Web access, Citrix thin client, Fat client GUI, local/remote)? Client Access User Authentication Client Access Client Access Method 30 Are there any constraints or dependencies for the system to be on a LAN? Client Access LAN/WAN User Access Requirement 31 What will be the impact if the user access is over a WAN link? Client Access LAN/WAN User Access Requirement 32 Is there data replication for the application? And if so, is it synchronous or asynchronous? DR/BCP Data Replication 33 When was you last DR Test? When is your next DR Test? (or enter preferred earlist and latest test dates) What are the DR licensing requirements? Does the application have a current DR/BCP plan? Is this documentation available and who is the owner? What is the DR architecture for this application? 39 Where is DR located? 40 What is the current Recovery Point Objective (RPO)? What is the current Recovery Time Page 3 of 6

4 41 Objective (RTO)? 42 What are the Apps Backup Schedules (i.e. frequency of backup and restores)? DR/BCP Backups What is IOOF's practical and regulatory Data Retention requirements for this application? What media is the data being backed up to (e.g. Tape, Batch scripts to disk, SAN Backups)? Are there any associated backup agents for the application (e.g. Open file agents, SnapManager agents, Database agents, TSM)? DR/BCP Backups DR/BCP Backups DR/BCP Backup Agents 46 Are there any servers that must be migrated at the same time due to their tight dependency (e.g. High application level communications/chatter between servers per transaction)? Migration Approach Migration Schedule 47 Is there remote dialin Vendor Support? Support Maintenance/Support Contracts 48 What are the remote support tools used to manage:- applicationoperating system- hardware (note: you will have no access to the data centre) Support Remote Support Tools 49 List (e.g. DEV, UAT, PROD, DR): System Architecture List 50 What is the application/system interfaced with and the specific host/s within that application based on the application's current configuration?for example:- DependencyName (hostname1, hostname2, etc.)- DependencyName (F x.x)- DependencyName (DNS FQDN which points to a host or F5 VIP, e.g. "F5 - smlsmtp.int.corp.sun") System Architecture System Dependencies 51 How does this interaction occur? Are there any SSL requirements (e.g. System Architecture System Dependencies Page 4 of 6

5 52 point to point encryption requirements)? SSL /Encryption 53 Are the servers in the DMZ? And if so, which zone/s do they belong to? DMZ 54 Do they need to access other servers in the DMZ? And if so, which zones do they cross (e.g. server1 in zone 2, server2 in zone 3, etc.) DMZ 55 Does the application have a requirement to connect to the internet? Internet 56 What is/are the tool/s used for software/code/patch updates? Patch Management 57 What is the Release Management Cycle of these software/code/patch updates? Patch Management 58 Are there any firewall policies configured for this application or server? Firewall Policies 59 Are there any hardware dependencies, e.g. hardware dongles, directly attached printer, must run on a physical (i.e. licensing will not allow it to be virtualised), attached Phone lines? Hardware Dependencies 60 Who owns/supports the hardware? Hardware Dependencies 61 Does the application perform its own data archiving? Dependencies 62 What are the external or 3rd party connections (e.g. Brokers, Agents, Business partners, Tax Department feeds, remote access processes), and how do they connect to the system (e.g. remote dialin, directly attached modem)?note: Please provide host information of other end, e.g. "Feed to Insurance Reference Service (FTP )" or "Feed to Insurance Reference Service (FTP thishost.ext.sun)". Third Party Connections Page 5 of 6

6 63 Are there any scheduled Batch feed tasks? Scheduling and Batch Feeds 64 What are the Batch feeds into the system?note: Please provide host information of other end, e.g. "Feed from Insurance Reference Service (FTP )" or "Feed from Insurance Reference Service (FTP otherhost.ext.sun)". Scheduling and Batch Feeds 65 What are the Scheduling tools used? Scheduling and Batch Feeds 66 Is a High Availability solution implemented? High Availability 67 Is there load balancing implemented (i.e. hardware or software)? High Availability 68 Is it a Clustered environment? High Availability 69 Is monitoring implemented (e.g. Tivoli, other)? System and App Monitoring 70 What type of application monitoring is in place? System and App Monitoring 71 Describe the application monitoring and alerting support: System and App Monitoring 72 Are there any I/O performance requirements (e.g. specific disk setup for high transaction applications)? Storage I/O Performance 73 How is the I/O performance currently measured (e.g. CPU, memory)? Storage I/O Performance 74 Is an I/O performance benchmark/baseline available? Storage I/O Performance 75 Are UAT procedures available? User Acceptance Testing Procedures Page 6 of 6