Embedded & Industrial Computing

Transcription

1 Embedded & Industrial Computing Hardware Platforms for VES-500 V0.2 >> User's Manual Publication date:

2 About About Overview Icon Descriptions The icons are used in the manual to serve as an indication of interest topics or important messages. Below is a description of these icons: NOTE: This check mark indicates that there is a note of interest and is something that you should pay special attention to while using the product. WARNING: This exclamation point indicates that there is a caution or warning and it is something that could damage your property or product. Online Resources The listed websites are links to the on-line product information and technical support. Resource Lanner Product Resources RMA Website Copyright and Trademarks This document is copyrighted, 2014 All rights are reserved. The original manufacturer reserves the right to make improvements to the products described in this manual at any time without notice. No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written permission of the original manufacturer. Information provided in this manual is intended to be accurate and reliable. However, the original manufacturer assumes no responsibility for its use, nor for any infringements upon the rights of third parties that may result from such use. 2

3 Chapter 1: Introduction 4 System Specification Package Contents Chapter 2: System Components 6 System Drawing Block Diagram: The MainBoard Front Features Rear Features Chapter 3: Motherboard Information 10 Motherboard Layout- Top View Power Ignition Board Layout- Top View Power Ignition Board Layout-Bottom View Connectors and Jumpers List Jumper Settings Appendix A: Programming the MCU 18 Appendix B: Terms and Conditions 20 Warranty Policy RMA Service TTaTTable of Contentsbeable of Conte 3

4 Chapter 1 Introduction Chapter 1: Introduction Thank you for choosing the VES-500. The VES-500 is Lanner s flagship Single Board Computer. It features Freescale IMX6 series processors. This computer-on-module consists of a motherboard populated with the Freescale imx6 series processor, providing a rich I/O capabilities and flexibility via highbandwidth interfaces such as Mini-PCI Express sockets, Serial ATA, and Hi-Speed USB 2.0 connectivity. It also contains advanced I/O connectors as the following listed: -built-in GPS (provided by Neo-6Q) and G sensor -Internl MIPI (Mobile Industry Processor Interface) connector -Wide range of DC power input from 9V to 30V, suitable for vehicular 12V or 24V battery with Ignition control (with VEK-IGN01 ignition board). -CAN bus Connector via DB-9 female connector -Dual Mini-PCI Express Sockets (one comes with a SIM card reader for 3G Internet service) -External SIM card reader -External SD card reader -Line-out/microphone jack as well as HDMI connector The platform is supported by a Linux BSP as well as multiple third party operating systems and reference implementations that allow fast time to market and rapid prototyping. We include development instructions in the BSP folder in the Driver and User Manual CD. More information can be found at webapp/sps/site/prod_summary.jsp?code=i.mx6q. Note that some documentation and software may require you to register first. System Specification CPU System Memory Storage Expansion System Freescale imx6 series processors: quad Core (VES- 500A)/dual core (VES-500B) Onboard DDR3 SDRAM Onboard 4GB emmc flash and SD card socket Power Ignition board: VEK-IGN01 Power over Ethernet: VEK-PDM01 I/O DC-in and Power Ignition 3-pin power-in connector with ignition control provided Connector by ignition board VEK-IGN01 MCU Programming and Digital I/O D-sub 9 Male Connector for MCU programming and digital I/O function provided by VEK-IGN01 USB 2x USB 2.0 type A (host and Usb On-The-Go, 1x5 pin header Mini-PCIe Expansion 2 Mini-PCIe connector supporting only USB interface; one comes with a SIM card reader CAN (Controller Area Network) BUS CAN bus connector via DB-9 female MIPI Internal MIPI (Mobile Industry Processor Interface) connector (reserved) SATA 1 SATA drive and power connector GPS 1x GPS chip (Neo-6Q) with SMA connector for antenna G Sensor G Sensor Display Chipset Intel Integrated Graphics LVDS 1 x 2x15-pin 24-bit LVDS output HDMI 1 x HDMI connector Audio Connectors Line-out and Mic-in audio jack Ethernet LAN Chip 1 x Atheros AR8031PCI express 1x Ethernet controller Ethernet Interface RJ45 with LED, 10/100/1000Mbps Console Internal Serial Port One internal 3-pin pin header for serial communication Mechanical & Environmental Power requirement Optional power requirement (with PoE board VEK-PDM01) Optional PoE (PD) Operating Temperature Storage Temperature Operating Humidity Size (L x W) Weight +12V DC-in 9~30Vdc in for wide range power input with MCU controlled ignition function Powered device (PD for PoE) with default power request 25W (802.3at) -20 ~TBD C (depending on chassis design) -20 ~ 70 C (-4 ~ 158 F) 5% ~ 95% Relative Humidity, Non-condensing 230 mm x 145mm 0.2 kg (0.44 lbs) 4

5 Chapter 1 Introduction Package Contents Your package contains the following items: VES-500 System Board DC+12V 60W Power Adapter Console Cable Power Device Module: VEK-PDM01 Power Ignition Module: VEK-IGN01 5

6 Chapter 2 System Components Chapter 2: System Components System Drawing Mechanical dimensions of the VES-500 Unit: mm

7 Chapter 2 System Components Block Diagram: The MainBoard The block diagram depicts the relationships among the interfaces and modules on the motherboard. 12V DC Console 12V PWM PF0100 PMIC 1GB DDR3 UART 1 PMIC DDR3 LVDS Connector LVDS RGMII Ethernet Atheros AR8031 USB Connector (1x5 Pin Header) USB Host (Type A) USB 2.0 JTAG USB OTG USB Hub USB USB FreeScale i.mx6 Processor SD Card Connector HDMI Connector 4MB emmc Flash Mini-PCIe Connector I (with SIM Card Reader) USB 2.0 Mini-PCIe Connector II PCIe CANbus SATA CANbus Connector GPS I2C G Sensor (MMA8451) PoE Power Ignition SATA Connector VEK- PDM01 VEK- IGN01 7

8 Chapter 2 System Components Front Features F1 F2 F3 F4 F5 F6 F1 Power (Green) /HDD (Yellow) LEDs LED Behavior Interpretation Power (Green) On/Flashing The system is powered on. Off The system is powered off.. HDD (Yellow) Flashing It indicates data access activity Off There are no data access activities or no hard disk present F2 Two USB 2.0 Ports (left: USB Host, right: USB On-The-Go) The left one is Host USB; the left one can act as a host as well as a device with jumper settings. Refer to pin HOSTUSB1 and OTGUSB1 in Chapter 3 Motherboard Information for pin definitions. F3 SD Card Connector Refer to pin SDC1 for pin definitions in Chapter 3 Motherboard Information. F4 F5 Microphone/Line-out Connector Refer to pin MIC1 and Front1 for pin definitions in Chapter 3 Motherboard Information. F6 Reset Button It is a reset button to turn on or off the power. The reset button can act as a hardware to reset the entire system or software reset to reset the designated software to its default. It can also be used as power on/off switch with jumper settings. Refer to Pin RST1 and SW3 for more information on jumper settings in Chapter 3 Motherboard Information. 8

9 Chapter 2 System Components Rear Features R1 R2 R3 R4 R5 R1 SIM Card Reader Refer to pin SIM1 for pin definition in Chapter 3 Motherboard Information. R2 CAN bus Connector Refer to Pin CAN1 for pin definition in Chapter 3 Motherboard Information. R3 HDMI Connector Refer to pin HDMI1 for pin definition in Chapter 3 Motherboard Information. R4 One10/100/1000Mbps LAN port The connector is provided by Atheros AR8031PCI express controller and can be a powered device for PoE function (with VEK-PDM01 PoE board). Refer to Pin LAN1 for pin definition in Chapter 3 Motherboard Information. LED Behavior Interpretation LINK/ACT (Left, Yellow) On/Flashing The port is linking. Off The port is not linking. SPEED (Right, Green/Amber) Amber The connection speed is 1000Mbps. Green The connection speed is 100Mbps. Off The connection speed is 10Mbps. R5 Power Adapter socket with Lock DC-in 12V jack. Only use the power adapter supplied with the VES-500 System. 9

10 Chapter 3 Motherboard Information Chapter 3: Motherboard Information Motherboard Layout- Top View The motherboard layout shows the connectors and jumpers on the board. Refer to the following picture and table 3.1 as a reference of the pin assignments and the internal connectors. DCIN1 IGNIO1 LANIO1 LAN1 HDMI1 CON1 CAN1 LVDS1 SIM1 MPCIE1 SW1 SW2 MPCIE2 MIPI1 COM1 CON2 AUD_R1 AUD_L1 SW3 MODESLT1 HOSTUSB1 OTGUSBB1 SOTGM1 SDC1 SATA1 MIC1 FRONT1 RST1 JTAG1 PS4S1 VES

11 Chapter 3 Motherboard Information Power Ignition Board Layout- Top View The motherboard layout shows the connectors and jumpers on the board. Refer to the following picture and table 3.2 as a reference of the pin assignments and the internal connectors. SW1 PRJK1 Power Ignition Board Layout-Bottom View The motherboard layout shows the connectors and jumpers on the board. Refer to the following picture and table 3.2 as a reference of the pin assignments and the internal connectors. DGIO1 IGNI01 VEK-IGN01 11

12 Chapter 3 Motherboard Information Connectors and Jumpers List The tables below list the function of each of the board jumpers and connectors by labels shown in the above section. The next section in this chapter gives pin definitions and instructions on setting jumpers. Table 3.1 Connector List for VES-500 Board Labels Function Pin Definition Reference Page CAN1 CANbus Connector P14 COM1 Serial COM Port P13 CON1 LVDS Power Connector P13 CON2 USB Connector P13 DCIN1 DC-in Jack P14 FRONT1 Front Headphone Connector P15 HDMI1 High-Definition Multimedia Interface P14 HOSTUSB1 Host USB Connector P15 IGNIO1 Ignition Board Connector P15 JTAG1 JTAG Connector P14 LAN1 Ethernet LAN Connector P13 LANIO1 PoE (PD) module P15 LVDS1 Low-voltage Differential Signaling Connector P14 MIC1 Microphone Connector P15 MIPI1 Mobile Industry Processor Interface P14 MODESLT1 Boot Mode Selection P13 MPCIE1 Mini-PCIe Connector P16 MPCIE2 Mini-PCIe Connector P16 OTGUSB1 On-the-Go USB Connector P15 PS4S1 SATA Power Connector P13 RST1 Reset Button P13 SATA1 SATA Drive Connector P13 SDC1 SD Card Reader P14 SIM1 SIM Card Reader P15 SOTGM1 OTGUSB1 master/slave Selection P15 SW1/SW2 System Boot Device Selection P13 SW3 RST1 Function Selection P13 Table 3.2 Connector List for VEK-IGN01 Board Labels Function Pin Definition Reference Page DGIO1 External Connector for MCU Programming and P17 Digital I/O IGNIO1 Connector to the Main Board P17 PRJK1 DC-in Power Connector P17 SW1 MCU (Microcontroller) Function Selection P17 12

13 Chapter 3 Motherboard Information Jumper Settings VES-500 Board: CON1: For LVDS power Pin No. Signal 1 5V 2 CAP_TCH_INT0 3 GND 4 LVDS0_TOUCH_SDA 5 LVDS0_TOUCH_SCL 6 GND Internal USB 2.0 Connector (CON2) Pin No. Signal 1 5V 2 CAP_TCH_INT0 3 GND 4 USB_D+ 5 USB_D- 6 GND 4-pin Reset or Power-on Push Button (RST1): This button can be pushed to power up or reset the system depending on the jumper setting (J2) Pin No. Signal 1 GND 2 RST 3 GND 4 N/A RST1 Function Selection (SW3): It is used for selecting the RST1 push button s function. System Boot Device Selection (SW1, SW2): It selects between the onboard emmc or the SD card to be the boot device. SATA Connector (SATA1): It is for connecting a 2.5 SATA harddisk to be served as your system s storage. It supports rates up to 3.0 Gb/s (300 MB/s) with Integrated AHCI controller Boot Device Selection SD4== emmc memory SD2== SD card SW2 SW =SD4 1X=4-bit X110 = MMC/eMMC boot 01=8-bit Boot 10=SD2 0X=1-bit X010 = SD/eSD boot 1X=4-bit Boot 0 X X X 0100=SATA Boot =Download Mode Where x: don t care Pin No. Signal 1 GND 2 TX+ 3 TX- 4 GND 5 RX- 6 RX+ 7 GND Selector. Functkon 1 On Power On/Off 2 On H/W Reset 3 On Software Reset 4 ON MCU Reset 4-pin SATA Power Connector (PS4S1): It is used for connectig the SATA power cord Serial Port(COM1) Pin No. RS-232 Signal 1 RXD 2 GND 3 TXD MODESLT1: Boot mode Selection Pin Setting. Function 3-5, 4-6 Boot From fuses (for freescale debug) 3-5, 2-4 Serial Downloader (for memory test parameter collection) 1-3, 4-6 Boot from board settings 1-3, 2-4 Reserved PIN NO Signal +12V GND GND +5V LAN1: PoE Ethernet Port Pin No. Signal Pin No. Signal 1 POE_MDI0P 7 POE_MDI3P 2 POE_MDI0N 8 POE_MDI3N 3 POE_MDI1P 9 P1_LED_ACT 4 POE_MDI2P 10 LED_LINK_SPD_N 5 POE_MDI2N 11 LED_LINK10_100 6 POE_MDI1N 12 P1_LED_LINK

14 Chapter 3 Motherboard Information Left and Right Speaker Connecotr (AUD_R1&L1) 2 1 AUD_R1/AUD-L1 AUD_L1 AUD_R1 PIN NO. Signal PIN NO. Signal 1 SPKLN 1 SPKRN 2 SPKLP 2 SPKRP Jtag Connector (JTAG1): The 3-pin connector is for connecting the system fan High-Definition Multimedia Interface (HDMI1): High- Definition Multimedia Interface Pin NO. Function Pin NO. Function 1 HDMI_DATP2_P 10 HDMI_CLK_P 2 GND 11 GND 3 HDMI_DATP2_N 12 HDMI_CLK_N 4 HDMI_DATP1_P 13 N/A 5 GND 14 N/A 6 HDMI_DATP1_N 15 HDMI_DDC_CLK 7 HDMI_DATP0_P 16 HDMI_DDC_DAT 8 GND 17 GND 9 HDMI_DATP0_N 18 PHDMI 19 HDMI_HPD Mobile Industry Processor Interface (MIPI1) 1 29 DC Power-in Connector (DCIN1) LVDS Connector (LVDS1): Pin No. Pin Name Pin NO. Pin Name 1 JTAG_VREF 2 VCC3 3 ntrst 4 GND 5 TDI 6 PIN13_PD 7 TMS 8 nsrst 9 TCK 10 DE 11 RTCK 12 DACK Pin No. Pin Name 1 12V 2 GND 3 GND Pin NO. Function Pin NO. Function 1 VCC3 2 VCC3 3 GND 4 GND 5 N/A 6 LCD_VDD 7 LVDS0_TX0_NEG 8 BL_EN 9 LVDS0_TX0_POS 10 DISP0_CONTRAST 11 GND 12 GND 13 LVDS0_TX1_NEG 14 LVDS0_EDID_SCL 15 LVDS0_TX1_POS 16 LVDS0_EDID_SDA 17 GND 18 GND 19 LVDS0_TX2_NEG 20 LVDS0_TOUCH_SCL 21 LVDS0_TX2_POS 22 LVDS0_TOUCH_SDA 23 GND 24 GND 25 LVDS0_CLK_NEG 26 CAP_TCH_INT0 27 LVDS0_CLK_POS 28 LCD_VDD 29 GND 30 GND Pin NO. Function Pin NO. Function 1 GND 2 GND 3 GND 4 CSI_SDA 5 1V8 6 CSI_SCL 7 COMS2_1V8 8 CSI_RST_B 9 1V8 10 GND 11 GND 12 CSI_PWN 13 COMS2_2V8 14 GND 15 GND 16 CSI_D1P 17 GND 18 CSI_D1M 19 CSI_MCLK 20 GND 21 GND 22 CSI_CLK0P 23 GND 24 CSI_CLK0M 25 CAM2_1V5 26 GND 27 GND 28 CSI_D0P 29 GND 30 CSI_D0M SDC1: SD Card Reader Pin NO. Signal Pin NO. Signal 1 SD2_DATA3 PAD1 SD2_CD 2 SD2_CMD PAD2 SD2_WP 3 GND PAD3 GND 4 VCC3 5 SD2_CLK 6 GND 7 SD2_DATA0 8 SD2_DATA1 9 SD2_DATA2 CAN bus Connector (CAN1) Pin NO. Signal 1 NC 2 GND 3 CANH 4 NC 5 CANL 6 NC 7 NC 8 NC 9 NC 14

15 Chapter 3 Motherboard Information Microphone Connector (MIC1): +12V DC-in Jack (DCIN1) Pin No. Pin Name 1 GND 2 MIC_RAW 3 GND 4 MICROPHONE_DET 5 MICBIAS2_RAW Ignition Board Connector (IGNIO1): It is for connecting the power ignition board VEK-IGN01. Pin NO.. Function Pin NO. Function A1 GND B1 P12V_SB1 A2 GND B2 P12V_SB1 A3 GND B3 P12V_SB1 A4 GND B4 P12V_SB1 A5 GND B5 P12V_SB1 A6 GND B6 P12V_SB1 A7 GND B7 P12V_SB1 A8 GND B8 P12V_SB1 A9 GND B9 N/A A10 GND B10 P5VA A11 GND B11 P5VA A12 N/A B12 N/A A13 UART2_TX B13 PWR_EN A14 UART2_RX B14 SYS_PG A15 N/A B15 N/A PoE power-device (PD) module Connector (LANIO1): It is for connecting the POE powered device (PD) board VEK- PDM01 or the VEK-TFM01. Pin NO.. Function Pin NO. Function A1 GND B1 GND A2 POE_MDI3N B2 LAN1_MDI3N A3 POE_MDI3P B3 LAN1_MDI3P A4 POE_MDI2N B4 LAN1_MDI2N A5 POE_MDI2P B5 LAN1_MDI2P A6 POE_MDI1N B6 LAN1_MDI1N A7 POE_MDI1P B7 LAN1_MDI1P A8 POE_MDI0N B8 LAN1_MDI0N A9 POE_MDI0P B9 LAN1_MDI0P A10 GND B10 GND A11 N/A B11 PWR_EN A12 GND B12 P12V_SB1 A13 GND B13 P12V_SB1 A14 GND B14 P12V_SB1 A15 GND B15 P12V_SB1 Front Speaker Connector (FRONT1): Theses pin headers provide function for speaker/headphone connection. HOST USB Connector (HOSTUSB1) On-The-Go USB Connector (OTGUSB1): The USB OTG can perform both master and slave roles in USB communications. Besides the 2 external USB type A connectors, an internal pin header is provided for an additional USB port OTGUSB1 Mode Selection (SOTGM1): It selects the OTGUSB1 to be either the host (master) or the device (slave) SIM Card Reader (SIM1) C5 C7 Pin No. Pin Name 1 +12V DC-IN 2 GND 3 GND Pin No. Signal 1 H1_VUSB 2 USB_HOST_DN 3 USB_HOST_DP 4 Ground Pin No. Signal 1 OTG_VUSB 2 USB_OTG_DN 3 USB_OTG_DP 4 Ground Pin No. Function 2-3 Host Mode 1-2 Device Mode C1 C3 Pin NO. Signal Pin NO. Signal C1 UIM_PWR C5 GND C2 UIM_RST# C6 UIM_VPP C3 UIM_CLK C7 UIM_DATA Pin No. Signal 1 GND 2 HP_L 3 GND 4 HEADPHONE_DET 5 HP_R 15

16 Chapter 3 Motherboard Information Mni-PCIe Connector (MPCIE1): This socket comes with a SIM card. Note it only supports USB signal/interface Mini- PCIe card. Pin NO.. Signal Pin NO. Signal 1 N/A 2 VCC3.3 3 N/A 4 GND 5 N/A 6 N/A 7 N/A 8 USIM_PWR 9 GND 10 UIM_DATA 11 N/A 12 UIM_CLK 13 N/A 14 UIM_RESET 15 GND 16 UIM_VPP 17 RSV 18 GND 19 RSV 20 N/A 21 GND 22 N/A 23 N/A 24 VCC N/A 26 GND 27 GND 28 N/A 29 GND 30 N/A 31 N/A 32 N/A 33 P N/A 34 GND 35 GND 36 USB_N1 37 GND 38 USB_P1 39 VCC GND 41 VCC N/A 43 GND 44 N/A 45 RSV 46 N/A 47 RSV 48 N/A 49 RSV 50 GND 51 RSV 52 VCC3.3 Mni-PCIe Connector (MPCIE2): It supports USB and PCIe signal/interface Mini-PCIe card. Pin NO.. Signal Pin NO. Signal Pin Signal Pin Signal 1 WAKE# 2 VCC3.3 3 N/A 4 GND 5 N/A 6 N/A 7 CLKREQ# 8 N/A 9 GND 10 N/A 11 PCIE_CLK _N 12 N/A 13 PCIE_CLK _P 14 N/A 15 GND 16 N/A 17 RSV 18 GND 19 RSV 20 N/A 21 GND 22 PLTRST 23 PCIE_RX_N 24 VCC PCIE_RX_P 26 GND 27 GND 28 VCC GND 30 SMBCLK 31 PCIE_TX_N 32 SMBDATA 33 PCIE_TX_P 34 GND 35 GND 36 USB_N2 37 GND 38 USB_P2 39 VCC GND 41 VCC N/A 43 GND 44 N/A 45 RSV 46 N/A 47 RSV 48 VCC RSV 50 GND 51 RSV 52 VCC3.3 16

17 Chapter 3 Motherboard Information VEK-IGN01 Power-in with Ignition Control (PRJK1): connector with power -ignition Control. A power Pin No. Pin Name 1 Ignition 2 GND 3 DC_VIN An external connector for MCU programming and Digital I/O (DGIO1) Pin No. Pin Name Pin No. Pin Name 1 IGN_OUT0 (digital_out bit 0) 6 IGN_DI0 (digital_in bit 0) 2 EXT_TXD 7 IGN_DI1 (digital_in bit 1) 3 EXT_RXD 8 IGN_DI2 (digital_in bit 2) 4 IGN_OUT1 (digital_out bit 1) 9 IGN_DI3 (digital_in bit 3) 5 GND Connector to the main board (IGNIO1) Pin NO.. Function Pin NO. Function A1 GND B1 P12V_SB1 A2 GND B2 P12V_SB1 A3 GND B3 P12V_SB1 A4 GND B4 P12V_SB1 A5 GND B5 P12V_SB1 A6 GND B6 P12V_SB1 A7 GND B7 P12V_SB1 A8 GND B8 P12V_SB1 A9 GND B9 N/A A10 GND B10 P5VA A11 GND B11 P5VA A12 N/A B12 N/A A13 UART2_TX B13 PWR_EN A14 UART2_RX B14 SYS_PG A15 N/A B15 N/A MCU (Microcontroller) Function Selection (SW1): Function Normal Program MCU Selector No. 1-On, 2-On On (default) Off (default) 3-On, 4-On Off (program download) On (program download) 5-On Off Off 6-On Off On 17

18 Appendix A Digital Input/Output Control Appendix A: Programming the MCU The MCU programs is by way of the follwing method: Host communication interface: RS-232 Support buad rate: 57600/ 8N1 Communication protocol: ANSI terminal. The above command sets POWERON_DELAY =10 The MCU commands: MCU Wirte/Read VariableName value Command (SET/GET) PowerOn SET POWERON_ 4(default) Delay DELAY (Sec) GET POWERON_ DELAY PowerOff SET SHUTDOWN_ 4(default) Delay DELAY (Sec) GET SHUTDOWN_ DELAY Current GET POWER_ Power STATE State Default 4S 4S The above command sets SHUTDOWN_DELAY=10 2. Read the current power state GET POWER_STATE (Get power state command) POWER_STATE=STARTUP (System response) Example 1. Set the delay time for power-on delay: >SET POWERON_DELAY 4 (Set powe-on delay to 4 seconds) >OK (System response) >GET POWERON_DRLAY (Get the power-on delay time) in seconds >POWERON_DELAY=4 (System response) The above command reads the current power state. 3. Read/write digital output state >SET DIGITAL_OUT 3 (set digital_out bit 0=1 and digital_ out bit 1=1) >OK 18

19 Appendix A Digital Input/Output Control >Get DIGITAL_OUT >DIGITAL_OUT=3 4. Read Digital_In state GET DIGITAL_IN DIGITAL_IN= 3 (Get digital_input state) (System response) 19

20 Appendix B Appendix B: Terms and Conditions Warranty Policy 1. All products are under warranty against defects in materials and workmanship for a period of one year from the date of purchase. 2. The buyer will bear the return freight charges for goods returned for repair within the warranty period; whereas the manufacturer will bear the after service freight charges for goods returned to the user. 3. The buyer will pay for repair (for replaced components plus service time) and transportation charges (both ways) for items after the expiration of the warranty period. 4. If the RMA Service Request Form does not meet the stated requirement as listed on RMA Service, RMA goods will be returned at customer s expense. 5. The following conditions are excluded from this warranty: Improper or inadequate maintenance by the customer Unauthorized modification, misuse, or reversed engineering of the product. Operation outside of the environmental specifications for the product. RMA Service Terms and Conditions Requesting a RMA# 6. To obtain a RMA number, simply fill out and fax the RMA Request Form to your supplier. 7. The customer is required to fill out the problem code as listed. If your problem is not among the codes listed, please write the symptom description in the remarks box. 8. Ship the defective unit(s) on freight prepaid terms. Use the original packing materials when possible. 9. Mark the RMA# clearly on the box. Note: Customer is responsible for shipping damage(s) resulting from inadequate/loose packing of the defective unit(s). All RMA# are valid for 30 days only; RMA goods received after the effective RMA# period will be rejected. 20

21 Appendix B Terms and Conditions RMA Service Request Form When requesting RMA service, please fill out the following form. Without this form enclosed, your RMA cannot be processed. RMA No: Company: Phone No. Fax No.: Reasons to Return: Repair(Please include failure details) Testing Purpose Contact Person: Purchased Date: Applied Date: Return Shipping Address: Shipping by: Air Freight Sea Express Others: Item Model Name Serial Number Configuration Item Problem Code Failure Status *Problem Code: 01:D.O.A. 02: Second Time R.M.A. 03: CMOS Data Lost 04: FDC Fail 05: HDC Fail 06: Bad Slot 07: BIOS Problem 08: Keyboard Controller Fail 09: Cache RMA Problem 10: Memory Socket Bad 11: Hang Up Software 12: Out Look Damage 13: SCSI 14: LPT Port 15: PS2 16: LAN 17: COM Port 18: Watchdog Timer 19: DIO 20: Buzzer 21: Shut Down 22: Panel Fail 23: CRT Fail 24: Others (Pls specify) Request Party Confirmed By Supplier Authorized Signature / Date Authorized Signature / Date 21