CUSTOMER CASE STUDY RETAIL LOVE IT - LOCK IT!

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1 The Customer Elizabeth Arden is one of the most recognized names in beauty. Known around the world for quality, product innovation and its iconic Red Door. The Elizabeth Arden mission is to fulfill the total beauty needs of women around the world. They keep the beauty experience fresh and relevant with a portfolio of technology-driven skincare, trendsetting makeup and distinctive fragrance brands. The Challenge Elizabeth Arden (New Zealand) wanted to enhance their customers shopping experience with an exquisitely displayed ipad on their cosmetic counter. The ipad Kiosk is a vital tool for the company to develop a direct digital connection with their customers and as an interactive information stand. However, in the retail environment, security was their main concern. They needed a product that was made of quality material and offered the highest level of security while not compromising on accessibility to the device. The Solution Maclocks New ipad Lock Security Cover with Rotating Stand is a hard, clear plastic case you can leave on for everyday protection. Since the ipad has no security slot, the case has one built in so you can lock the security cable to the case, and loop the cable s other end around a fixed object. Weighing less than one pound, the cable is extremely sleek and its lock-head has the smallest diameter of any computer lock in the world. Elizabeth Arden paired this ipad Lock with the Security Rotating Stand which keeps the ipad flexible, light, and stylish. Maclocks solution provided security, accessibility and displayed the device beautifully. The portability of the solution also made it a lot more convenient for our customers to use. Our team is very pleased with the products. Customer Information Elizabeth Arden Web:

2 The Customer Lotto NZ Flagship Store has declared success for its first own-branded concept store which recently opened in Auckland. Lotto NZ had received a lot of positive feedback, and it creates a more engaging experience for regular players, giving them opportunities they can t get with existing outlets. The new store will also be a place to test new ideas and get feedback from customers. The store s unique design is successfully engaging and surprising customers with a range of interactive content and activities, while better connecting them with Lotto NZ s games, winners and community benefits. The Challenge Since this is a flagship store, the decor standard needed to be set with a secured display that is sleek and stylish. The store is a small area, so it was important to choose an ipad enclosure that would not take up too much space and could be table, counter or wall mounted. Their goal was for a clean display design with a simple and secure mounting system, and a Kiosk that offers flexibility in installation, while still giving employees easy access to the ipad for maintenance. The Solution The Capsule ipad Enclosure Kiosk, from the Maclocks Premium Collection, is an ipad Enclosure with full cable management. It is designed to fit over a power source and have all the wiring and components housed within the kiosk. The ipad screen will be displayed at a 30 degree angle off the mounted surface. The Capsule secures the ipad Air with a sliding wing that gets locked in place by the high security keyed cylinder lock. The ipad is set flush with the frame of the Capsule and is stabilized with cushioned rubber bumpers. The kiosks displayed the ipads beautifully. The convertible design meant that we could install them in a way that worked for us, either on a wall or on a table. Not only did they look good and fit in with the aesthetic we were after, we were also happy that our ipads were safe and secure. Customer Information Lotto Store info@lottonz.co.nz Web:

3 The Customer Cellcom Israel Ltd., established in 1994, is the leading Israeli cellular provider; Cellcom Israel provides its approximately 3.2 million subscribers with a broad range of value added services including cellular and landline telephony, roaming services for tourists in Israel and for its subscribers abroad and additional services in the areas of music, video, mobile office etc., based on Cellcom Israel s technologically advanced infrastructure. The Challenge Cellcom wanted ipad security & display locking solutions to display ipads within its customer centers. They opened the Cellcom ipad Center in one of their main branches to provide their clients with the chance to experience & to get to know the ipad. The event was open to the public free of charge, and introduced a wide range of family attractions based on the new ipad key features. The Solution The ipad lock Flex Arm, the Executive ipad Enclosure & the ipad Air Lock & Security Case Bundle. The high grade aluminum constructed Flex Arm secures the ipad against theft and is completely tamperresistant. At full reach it comes out to 12 off the secured surface and is great for mounting on the wall, under a cabinet, underside of a table and more. The Executive Kiosk includes padding for ipad protection, it can be mounted to wall or stand while being charged, and can accommodate any universal cable lock. The ipad Lock and Security Case Bundle is a hard, clear plastic case over a strong steel cable. Weighing less than one pound, the cable lock-head has the smallest diameter of any computer lock in the world. It was very important to us to offer full access to the wonderful world of tablet devices to Cellcom s customers, and we wanted Maclocks to provide quality solutions to display these devices. Maclocks helped us launch our campaign to develop interactive quality family time. Customer Information Cellcom Israel Ltd. investors@cellcom.co.il Web:

4 CUSTOMER CASE STUDY - RETAIL The Customer Polarn. O Pyret is The leading brand and store concept for children s clothing in the quality segment in Sweden. The fashion company has close to 100 stores across Sweden and Europe. The Challenge Polarn. O Pyret needed a way to display their customer interaction ipads in a secure way that would also blend into their setting and not distract from the apparel in their Westfield White City Mall, UK. While parents do the shopping, children should be able to play with the ipads that are securely displayed front and center. The Solution The ipad Enclosure Kiosk. It fits ipad 1/2/3/4/Air enclosures, and swivels and rotates 360 degrees for easy visibility from all angles. It is lightweight, yet secure against theft. This portable desktop stand is perfect for use in any environment, especially retail stores. We have been using Maclocks ipad units for over a year now & they still look great! Kids find ipads irresistible so is it good that Maclocks protects them from rough handling! Customer Information Polarn O. Pyret - The Best in Swedish Childrenswear since 1976! customerservice@polarnopyretusa.com Web:

5 CUSTOMER CASE STUDY FOOD SERVICE, RETAIL The Customer Samsung Electronics Australia & Community Telco Australia launched their own retail POS mobile payment solution called redy. The payment solution offers customers the ability to make payments by using their mobile device to scan a unique QR code displayed at point of sale via a Samsung tablet. redy connects the purchases people make from the businesses they prefer to the things they care about. The Challenge Maclocks was petitioned by Samsung and Community Telco to create a secure display solution specifically for their Samsung redy tablets. They wanted a tablet POS solution that was equally secure, stationary yet flexible, affordable and lightweight. It was important for them that their employees have the option of carrying the tablet around the store, but can also easily and securely station it as a tablet display next to the cashier. The Solution The HoverTab is a universal display stand for any tablet or smartphone. It is a two part solution, the first being an adhesive steel plate that connects to the back of the device, and the second is the six inch high stand, sloped at a 60 degree angle for optimal viewing and comfort. The stands security is an integrated keyed cylinder lock that latches the device in to place. For additional security, the stand itself can be screwed to the table surface or connected with a security cable lock. The HoverTab displays look great and we re all really happy with the end product. The design came together nicely for Bendigo Bank and Community Telco. Good job, and thanks for making the redy terminals perfect for point-of-sale! Customer Information redy support@redy.com.au Web:

6 CUSTOMER CASE STUDY SMALL BUSINESS, RETAIL The Customer Dot Com Zambia is Zambia s largest online store and E-commerce Company. They manage a number of platforms for a variety of third party companies based internationally, and operate their own e-commerce platform that has been custom built for the Zambian market. Their vision is to provide a world class environment where customers in Zambia can go and order anything they might want to buy online. The Challenge The company wanted to find a sleek and stylish way to give public access to goods and services to potential new clients using ipad tablets. They needed a way to securely display these ipads that are available for the general public to use to shop with. They wanted a versatile floor stand that could be permanent or temporary, and have an option for advertising the company name. Along with the stand, they were looking for a sturdy, modern style ipad enclosure that was available in different color options. The Solution The BrandMe Stand with Executive Enclosure is an innovative ipad stand that offers a complete and affordable solution for a custom branded security kiosk. It supports ipad models 1/2/3/4 in both portrait or landscape, and it can be bolted down to the floor. A Lockable Security Cable can be used to secure the stand to a fixed object while still allowing mobility. The Executive is made out of high grade aluminum, and it secures the ipad against theft and is completely tamper-resistant. After months of sifting through kiosk solutions that were too bulky, costly, heavy & just not attractive, we found Maclocks. Their solutions are ideal for our needs. The Brandme Stands in particular are well designed, sturdy & look very sleek. Also, the level of service has been amazing. We have returned multiple times to order more. Customer Information Dot Com Zambia (Local Online Shopping & Importing International Goods) sales@dczambia.com Web:

7 The Customer Shiseido is a major Japanese hair care and cosmetics producer that was founded in 1872 in Tokyo, making it one of the oldest cosmetic companies in the world. With the creation of beauty and wellness as a mission, Shiseido Group is a multi-brand company which operates its businesses over the world including Europe, United States and Asia. It is the largest cosmetic firm in Japan and the fourth largest cosmetics company in the world. The Challenge Shiseido has deployed consumer-use ipads at their cosmetics counters to bring digital technology as an enhancement to the customer experience at various points of sale. The ipad is there to provide extra product information, and for customer consultations. Shiseido needed their ipads to be approachable, yet secured and controlled on their terms. It was important for the ipad kiosk to be as trendy as the brands reputation. The Solution Maclocks ipad Lock is a hard, clear plastic case you can leave on for everyday protection. Since the ipad has no security slot, the case has one built in so you can lock the security cable to the case, and loop the cable s other end around a fixed object (like a table). Weighing less than one pound, the cable is extremely sleek and its lock-head has the smallest diameter of any computer lock in the world. Shiseido paired this ipad Lock with the Security Rotating Stand which keeps the ipad flexible, light, and stylish. Maclocks cases are sturdy and versatile, adding the perfect touch of technological elegance to the Shiseido counters. Customer Information Shiseido customerservice@shiseidousa.com Web: