e-leadership metrics and scoreboard

Transcription

1 LEAD E-Leadership Skills for Small and Medium Sized Enterprises e-leadership metrics and scoreboard Service contract for the European Commission Eriona Dashja empirica GmbH Enterprise and Industry

2 General Overview Background e-leadership definition Existing literature Available indicators and metrics Aims and objectives Benchmarking and analysing Policy support Approach Selection criteria Theoretical framework Methodology Outputs e-leadership scoreboard Towards e-leadership index 2

3 Towards an e-leadership Scoreboard and Index The e-leadership scoreboard comprises four levels: 28 indicators 8 building blocks 4 dimensions 1 overall e -leadership Index (eli) 3

4 e-leadership Scoreboard the model behind 4

5 Indicator selection and data sources Selection Criteria Usefulness and relevance Timeliness Comparability Secondary condition Availability & accessibility Data sources Eurostat Labour Force Surveys, WEF, etc. empirica studies Other primary and secondary data sources 5

6 e-leadership Scoreboard - Aims and Objectives Provide an approach to monitoring and assessing issues related to e-leadership skills development: education offers workforce potential exploitation opportunities enabling policies or other driving mechanisms etc. Identify the most urgent needs for new or improved indicators at national level and develop recommendations e.g. to Eurostat Allow for comparative assessment of e-leadership performance, benchmarking and analysis among EU28 Member states Add information to the situation about demand and supply for e-leadership skills in each country Inform and enable policy discussions at national and EU level 6

7 1 st dimension: e-leadership skilling e-leadership skilling Education and training 1. Master/Exec Ed level programmes with a mix of ICT & business 2. e-leadership candidate programmes 3. Enterprises that provided training to ICT/IT specialists Master's/Executive Education level programmes with a mix of ICT & business programmes that have as target group specialist or junior / middle management are professional-oriented and have a mix of business and IT. E-leadership candidate programmes programmes that are clearly aimed at experienced professionals with leadership roles, and which usually already expect a high level of IT skills and significant business experience. Enterprises that provided training to ICT/IT specialists captures aspects of further learning and importance of vocational and continuous training on-the-job, to ensure regular upgrades of workers skills. 7

8 2 nd dimension: e-leadership workforce potential e-leadership workforce potential e-leadership skilled professionals 4. Line managers 5. ICT managers, architects and analysts e-leadership pipeline 6. ICT core professionals 7. ICT graduates 8. Business administration graduates E-Leadership Skilled Professionals shares of Professional level jobs (ISCO level 2) in business management and ICT within the total workforce E-Leadership Pipeline looks at two other major potential inflows into e-leadership potential workforce such as ICT core professionals and ICT / Business graduates. 8

9 3 rd dimension: e-leadership skills exploitation e-leadership skills exploitation Business environment 9. High growth enterprises in ICT sector 10. High growth enterprises in ICT intensive sectors 11. Employment in ICT sector 12. Employment in ICT intensive sectors 13. Enterprises that employed ICT/IT specialists Innovation opportunities 14. State of cluster development 15. Capacity for innovation 16. Firm-level technology absorption 17. Impact of ICT on new services and products Technology trends 18. Availability of latest technologies 19. Eenterprises using social networks 20. Enterprises using RFID technologies Business environment measures the role information and communication technologies (ICTs) play to support economic growth Innovation Opportunities preparedness of a country in establishing and maintaining a new competitive environment to exploit emerging advances in ICT Technology Trends availability of latest technologies in a country, use of social networks and internet of things 9

10 4 th dimension: e-leadership skills enablers e- leadership skills enablers National policy and stakeholder initiatives 21. ICT Practitioner Skills 22. Digital Literacy 23. e-leadership skills for SMEs 24. Skills for digital entrepreneurship Enabling infrastructure 25. Quality of management schools 26. GMAT - Total Number 27. GMAT - Mean Total Score 28. Start-up Skills National policy and stakeholder initiatives existing policies and multi-stakeholder partnerships (MSPs) with a propensity to e- leadership which aim at alleviating development or deployment of e-leadership in each of the EU Members States Enabling Infrastructure measures concepts of broadcasted knowledge through assessment of the quality of the management schools Infrastructure and entrepreneurship skills 10

11 Example: Data presentation - Country profile e-lead ership skillin g e-leadership workforce po ten tial e-leadership skills exploitation e-leadership skills enablers Educationand training Master/Exec Edlevel programmes withamixof ICT & business Value Score (0-10) EU 28 Rank EU 28 avg. Comment EU28 total: 1,091 - per 100,000populationaged E-leadership candidate programmes EU28 total: 27 - per 100,000of workforcewithpotential e-leadership skills ,004 Enterprises that provided training to ICT/IT specialists 13% % e-leadership skilled professionals Line managers 31, ,589 EU28 total: 884,492 - as % of totalworkforce 0.7% % ICT managers, architects and analysts 55, ,249 EU28 total: 1,714,972 - as % of totalworkforce 1.2% % e-leadership pipeline ICT core professionals 96, ,903 EU28 total: 4,533,291 - as % of totalworkforce 2.1% % ICTgraduates (per 1000 population aged 20-24) Business administrationgraduates (per 1000populationaged20-24) Business environment High growth enterprises in ICT sector EU28 total: 5,881 - as % of totalnumber of highgrowth enterprises 5% % High growth enterprises in ICT intensive sectors n/a n/a n/a EU28 total: 18,508 - as % of totalnumber of highgrowth enterprises n/a n/a n/a 13.3% Employment in ICTsector 100, ,090 EU28 total: 4,314,510 - as % of totalemployment 4% Employment in ICTintensivesectors 397, ,975 EU28 total: 22,119,304 - as % of totalemployment 15% Percentageof enterprises that employedict/it specialists 28% % Innovation opportunities Stateof cluster development Capacityfor innovation Firm-level technologyabsorption Impact ofict onnew services and products Technology trends Availabilityof latest technologies % of enterprises usingsocial networks % of enterprises using RFID technologies National policyand stakeholder initiatives ICTPractitioner Skills Digital Literacy e-leadership skills for SMEs Skills for digital entrepreneurship Enabling infrastructure Qualityof management schools GMAT - Total Number Min: 1; Max: Min: 1; Max: Min: 1; Max: Min: 1; Max: Min: 1; Max: 5 31% % 4% % Min: 1; Max: Min: 1; Max: Min: 1; Max: Min: 1; Max: Min: 1; Max: per 100,000populationaged GMAT - MeanTotal Score Min: 0; Max: 800 Start-up Skills Min: 0; Max: 1 EU BE Master/ExecEd levelprogrammes with a mix of ICT & business Start-up Skills E-leadership candidate programmes GMAT - Mean Total Score Enterprises that providedtraining to ICT/IT specialists Line managers GMAT - Total Number ICT managers, architects and analysts Quality of management schools Nationalpolicy &stakeholder initiatives ICT core professionals Skills for digital entrepreneurship ICTgraduates Nationalpolicy & stakeholder initiatives e-leadership skills for SMEs Business administration graduates Nationalpolicy & stakeholder initiatives Digital Literacy High growth enterprises in ICT sector Nationalpolicy & stakeholder initiatives ICT Practitioner Skills High growth enterprises in ICT intensive sectors Availability of latest technologies Employment in ICT sector % ofenteprisesusingusing RFID technologies Employment in ICT intensive sectors % of enteprises using social networks % of enterprises that employed ICT/IT specialists Impact of ICT on new services and products State of cluster development Firm-leveltechnology absorption Capacity for innovation 11

12 Towards an e-leadership Index Aim and objectives Asses countries' performance or benchmark their development against other countries Development of metrics and identifications of policies and good practices for a better measuring and understanding of e-leadership Feed the policy debate on e-leadership Methodology Step1: Selection of indicators Conceptual consistency Step 2: Treatment of indicators and data checks Identifying and addressing outliers Setting reference year Treatment of missing data Calculating re-scaled scores Step 3: Statistical coherence Step 4: Calculating composite scores 12

13 Preliminary Findings EU Member States e-leadership Index ranking Note: Average performance is measured using a composite indicator building on data for 28 indicators going from a lowest possible performance of 0 to a maximum possible performance of 10. The performance of e-leadership Leaders is 20% or more above that of the EU28; of e-leadership Promoters it is less than 20% above and less than 5% below that of the EU28; of Early Starters is less than 30% below but more than 5% below that of the EU28; and for Late Beginners it is more than 30% below that of the EU28. 13

14 Next steps Validation of selected indicators Feedback from experts, SC meeting, workshop, etc. Breakdown statistics for SMEs Where possible, provide indicators covering SMEs Index calculation methodology and results Linkages across indicator findings and e-leadership gap / figures on demand and supply? 14

15 Beyond e-leadership scoreboard... Our scoreboard attempts to be nothing more than a set of indicators which are the best available approximations of measures related to e- leadership development in a country. We fully recognise that an ideal set would look different, but often indicators are not available in a form suitable for comparative analysis... 15

16 Discussion Important statistics missing? Suggestions for better indicators to be collected included... Statistics we would like to include in an ideal case? Best approximations available? Other suggestions for the scoreboard, index calculations, methodology... 16

17 E-Leadership Skills for Small and Medium Sized Enterprises THANK YOU

18 1 st dimension: e-leadership skilling indicators 18

19 2 nd dimension: e-leadership workforce potential indicators 19

20 3 rd dimension: e-leadership skills exploitation indicators (1) 20

21 3 rd dimension: e-leadership skills exploitation indicators (2) 21

22 3 rd dimension: e-leadership skills exploitation indicators (3) 22

23 4 th dimension: e-leadership skills enablers indicators (1) 23

24 4 th dimension: e-leadership skills enablers indicators (2) 24