Amazfit Pace Specs/Features/FAQ

Transcription

1 Amazfit Pace Have questions or need help? Tel: or Amazfit (Mon-Fri, 10:00AM - 6:00 PST) Customerservice@amazfit.com See More info:

2 Amazfit Pace Specs/Features/FAQ Technical Specs Item Name Model Number Package Contents Amazfit Pace A1602 Watch, USB Cable, Charging Dock, User Manual ios 8.0 and above with BLE 4.0+, Android 4.4 and above with BLE System Support 4.0+ Hardware Processor RAM ROM 1.2 GHz dual-core processor 512MB 4GB Display Dimensions Diameter Type Resolution 1.34 inches 46mm Always-on transflective color LCD touch screen 320x300 px Connection WiFi (802.11b/g/n 2.4GHz) Bluetooth Bluetooth 4.0 USB Port GPS USB2.0 Built in GPS + GLONASS Sensor: Acceleration Sensor Gyroscope sensor YES YES

3 Geomagnetic YES sensor Light sensor Barometric YES YES sensor Heart Rate YES sensor Battery Battery Capacity Type Input Current Input Voltage Charging Time Standby Time 280mAH Lithium Polymer Battery 500mA(Max) 5.0V DC 2-3 hour About 11.5 days basic use/ 4 days regular use/ 35 hours GPS running mode Material Product Material Zirconia ceramic case, reinforced plastic bottom shell Band Band Material Silicone 1.2 What s included. Watch, USB Cable, Charging Dock, User Manual 1.3 Main Features Sports: Outdoor/Indoor Run, Trail Run, Walk, Outdoor/Indoor Bike, Elliptical, and more. Run Tracking: Track your runs and capture distance, time, pace, heart rate, calories, speed, cadence, max/avg moving pace, max/avg moving speed, max/avg cadence, altitude, elevation gain/loss, and min/max altitude. Sleep Monitoring Weather Forecast

4 Alarms Music: Connect wirelessly to Bluetooth earbuds, load up your music to the internal storage, and run phone-free. Support to control media playback on the phone. GPS: Track your route and distance with built-in GPS. Compass: Access your location and show altitude, latitude/longitude, and air pressure Notifications: Receive notifications for incoming calls, messages, s, and other apps. Heart Rate Monitor: Optimize workouts with automatic heart rate monitoring and continuous heart rate tracking Timer & Stop Watch Training Center Getting Started: Pace Step 1 - Charging Your Watch All Pace watches ship with the battery charged. However, we suggest fully charging your watch before use. It takes 2-3 hour to fully charge Pace. To charge, attach the watch to the charging base, the charging base to the USB cable, and attach the USB end of the cable to your PC or a normal charging adaptor. Make sure to align the 4 charging pins on the backside of the watch with the ones on the charging base. Once clipped-in, the watch face will light up and show that the watch as charging.

5 Step 2 - Download the App The Amazfit Pace SmartWatch works with the Amazfit Watch (companion) app, which is available for ios in the Apple App Store and Android mobile devices in the Google Play Store. Please search for Amazfit Watch to download and install the app. Step 3 - Turn On Your Watch First, make sure your watch is charged to avoid interruptions during the initial setup process. To turn on your watch, press and hold the button near the top right-hand side of your watch. The watch can take a few minutes to start up. To turn off your watch, press and hold the same button on its right side. Tap OK on the interface to confirm shutdown. Step 4 - Pair Your Watch Activate Bluetooth on your mobile device. Open the Amazfit Watch app and follow the prompts. With your mobile device, scan the QR code displayed on your watch face to pair. Step 5 - Navigating Your Watch To return to the watch home screen at any time, press the button on the right side of the watch. From the home screen, swipe UP to see text, , and app notifications from your phone. Swipe DOWN to access System Settings: Weather, Battery Life, Silent Mode, Airplane Mode, Backlight Mode and More Settings. From More Settings, you can access: Connection (Bluetooth, Wi-FI), Common (Time Format, Silent, Silent Time, Airplane Mode, Auto Airplane, Vibration, Backlight, Activate on

6 Wrist, Auto Upload, Tap to Wake, Wear Habit), Upload, Watch Face, Update, Device (Factory Reset, Power OFF), Find My Phone, About (ROM version, SN, Storage, MAC), Huami Lab and Report Error. Swipe LEFT and RIGHT to go to different widgets including but not limited to: Sports, Running, Daily Activity, Music, Alarm, Weather, Compass, Stopwatch, Timer, Sleep, Heart Rate. FAQS 1. Is Amazfit Pace waterproof? Amazfit Pace is water-resistant but not waterproof. It is IP 67 certified which means resistant to dust, rain, splashing, and accidental submersion. It shouldn t be used when you are taking a shower/bath, swimming or in the sauna or steam room. 2. Why Amazfit watch isn t turning on? You can long press the right-hand start button to turn on the watch. If your watch isn't turning on, please try the following: A). Check battery level. If its battery drains, please charge it for 10 minutes and then check if you can turn it on. B). If your watch doesn t show charging interface when charging, please check if you charge the device properly. Make sure your device is connected securely to the charging base and press or adjust to make them connected tightly. Then, check if the USB port,charging adaptor, outlets or the charging base is faulty. 3. Why isn t my Pace charging? If Pace is not charging properly, we recommend the following: a. Check if Pace is connected securely to the charging base. If not, press or adjust to make them connected tightly. b. Check if the USB port, charging adapter, outlets or the charging base is faulty.

7 c. Check if the charging contacts on the back of the watch or the charging base are dirty. If they are dirty, please use a toothpick or a toothbrush with rubbing alcohol to clean the charging contacts on the back and soak a cotton swab with alcohol, then press it to the charging pins on the charging base carefully. Please do not scrape the contacts with a wire brush or anything metal because this may damage the plating and cause corrosion. Please clean them thoroughly and make sure that no debris from the swab is left behind. Then, wipe with a dry cloth or tissue and try charging again. If the above steps doesn t work, please use a new charging dock to have a try. 4. Why my watch battery drains very fast? Amazfit Pace can stay up to 11.5 days basic use/ 4 days regular use/ 35 hours GPS running mode. 4 days battery life is tested with the following use: Bluetooth connection, a 30-minute wor kout each day, and receive 200 notifications. Here are some tips on extending battery life: - Use Airplane mode to disable BT and WiFi - Use Auto Backlight mode - Turn OFF continuous heart rate - Turn off notifications you don't need If your watch is draining fast, please make the following test: 1) Fully charge the watch to 100% 2) Turn off Alarms in the watch 3) Turn on Airplane Mode in the watch 4) Disable Bluetooth on the phone 5) Make it untouched for 24 hours 6) Check power consumption If power consumption is equal or less than 15%, it means battery is functioning normally. If it

8 is greater than 15%, please contact customer service. 5. Why won t My Pace pair/connect? a)check distance: Place the Amazfit device close to or on top of your screen and try connecting again. b)check battery level: If you cannot connect, make sure your Amazfit watch is fully charged. Place your device on the charger base for 20 minutes, remove from the charger base and try connecting again. c)switch network from Wifi to 3G/4G d)turn off/on the Bluetooth on your phone e) Restart Application: Force close the Amazfit watch app, reopen the app and try pairing again. To close the Amazfit application: ios Double-click the Home button to see your most recently used apps. Swipe right or left to find the app that you want to close. Swipe up to close. Restart app and try connecting again. Android Open the Applications tray and tap the Settings icon. Then locate and tap Applications. Tap Manage Applications. In the list of running applications, select the application and tap Force Stop. Restart app and try connecting again. f) Reboot your watch and phone g) Uninstall/Install mobile application: ios Hold down the app's icon for couple of seconds (hold until the icons start to wiggle). Tap the x in the top left corner of the app icon Tap delete Launch the App Store app Search and install the Amazfit watch Relaunch app again Android Open the Google Play Store app Tap the Menu --> My apps and games Tap the Amazfit application, then select Uninstall Return to the Google Play Store app and install Amazfit watch Relaunch app again

9 6. I can not Iog into my account, what should I do? You have one of three options to create an account - a) use your Facebook login; b) use your Gmail login; or c) enter an address and password. By selecting Option C, you will be sent an verification to the address you entered. If you can t log into your account, please check the following: a) Check if you enter correct user account and password. b). Switch the network from WIFI to 3G/4G; c). Clear Bluetooth Share and app cache/data d). Reboot your phone 7. Why can t my Pace alert for phone calls? A. Make sure Bluetooth is turned on in your mobile device. C. Check if you enable Silent mode on the watch. Please disable it if enabled. D. Make sure your phone notification bar is functioning. E. For Android mobile device, please enable auto-start and lock Amazfit Watch App in the "recent Apps"/ "App overview" plane. F. Open Amazfit Watch app,tap on more settings, tap on test notifications and tap on incoming call reminder to check if your watch vibrates when you receive a phone call. If it vibrates, please submit feedback and report error. If it can t vibrate, please contact customer service. 8. Why my Amazfit Pace won't show caller ID but phone number on incoming calls? For dual SIM card, Pace only show contact name of the main card, but not sub-card. If the contact has more than one phone number, Pace will only show contact name when it receive a call from the first phone number of the contact. Besides, you need to allow Amazfit Watch APP read contacts so that it can display caller ID. Please set it up on the settings or safety software on your phone. 9. I'm having trouble seeing my notifications on my watch screen. What do I do next? You should connect Amazfit watch with Amazfit Watch app to receive notifications on your watch. If your watch disconnects with your phone, notifications received within the period

10 won't show in the watch even though you connect and sync later. Please note that A pre-populated list of existing applications on your mobile device will not appear in Amazfit Watch app. Only applications that generate notifications will appear in the list and will populate over time as notifications arrive. If you are having trouble seeing your notifications on your watch, please check the following steps to troubleshoot your issue. 1) Check if you enabled the "silent mode" on the watch. If you enabled silent mode, you can't receive any notifications at all. 2) Enable the notification in the app On the home screen of the Amazfit Watch app, select Notification Settings. Tap the toggle switch to enable or disable push notification on your watch. To enable or disable specific notifications, select App blacklist settings. 3) For Android mobile device, please enable auto-start and lock Amazfit Watch App in the "recent Apps"/ "App overview" plane. IOS Go to iphone Settings > Notifications > select apps. Set your preferences for Alert style (Banners, Pop-up alert, or None), Badges, and Sounds. If you want notifications to appear when your phone's display is off, enable Show on Lock Screen. 10. Can I run without my phone? How does the GPS work? Yes, you can run without your phone. The GPS is enabled when you select an activity from the Sports widget. The watch will automatically initiate the search for a GPS signal but as a user you can skip this step at that moment by tapping on the Skip button but it will still search GPS during your activity. If the GPS option is initiated and started, the watch will offer a 3 second countdown before tracking begins. You can swipe right to pause and tap resume to continue. The GPS route is recorded and will be displayed on the watch and mobile application. There isn't an actual setting to turn off the GPS mode as it should automatically disable once you have stopped or completed your activity from the Sports widget area of the

11 watch.

12 Swipe LEFT, you can access Music interface and use a Bluetooth headset to listen music.

13 11. How to view weather on the watch and change weather setting in the app? To view weather, from the home screen of the watch, swipe DOWN you can view current weather. Swipe LEFT you will see 5-day weather forecast.

14 To change weather setting, on the home screen of the Amazfit Watch app, select Application Settings. Tap on Weather Settings to change location, temperature unit, enable and disable Daily Weather and Weather Warning reminders. 12. How to change the temperature unit? ios 1) Select Application Settings 2) Select Weather Settings 3) Select Temperature unit and choose either Fahrenheit or Centigrade. Android 1) Select Applications at the bottom of the home screen. 2) Tap wheel icon next to Weather option. 3) Select Temperature unit and choose either Fahrenheit or Centigrade.

15 13. How can I change my goal settings and set alerts? From home screen, swipe left to find Daily Overview. Tap on widget screen to get to the screen showing steps taken by hour. Swipe down to reach Settings to access Step Goal, Goal Alert, and Move Alert. To set Step Goal, tap on selection, scroll up or down to find desired step count, swipe to the left and tap on on checkmark to confirm. To enable Goal Alert, tap on selection to turn on/off. To enable Move Alert, tap on selections to turn on/off.

16 14. How to enable Wi-Fi on the watch? To enable WIFI, please connect your watch with Amazfit Watch App first. Then access the home screen by pressing the button on the right side of the watch. From the home screen, swipe DOWN on the watch face to access More Settings.Tap on More Settings. Tap on Connection to find WIFI and connect to your network.the WiFi password prompt will show up in your Amazfit Watch companion app. Input the password in the app to enable WIFI on the watch.

17 15. Does this device have continuous heart rate monitoring? Yes, the Amazfit Pace provides continuous heart rate monitoring and the data is displayed over a four hour period of time on the watch screen. To initiate the continuous heart rate feature: Go into the Heart Rate widget Tap on the screen with the heart rate chart Swipe the toggle switch to the right to turn on.

18 16. My heart rate readings seems inaccurate, what should I do? Inaccurate heart rate readings appears to be due to the fit of the device band itself. A loosely fitting band that moves around at all, or that has notable gaps between the device and the skin, can easily cause an inaccurate reading. For the most accurate heart rate readings, you will want to be sure you re wearing the device on the top of your wrist and it's fairly snug against your skin. As the heart rate sensor is basically a pulse oximeter which monitors the perfusion of blood to the dermis, it s prone to inaccuracies.that s because skin perfusion a measure of how much blood flows through your skin varies significantly from person to another. Especially the ones who have dark skin, hairy wrists, tattoo, and scar. If you re seeing a reading that doesn t look quite right, please check the following: 1)Take a second measure if you thought the reading isn't right.

19 2) Keep it close to your skin 3) Clean the heart rate sensor Soak a cotton swab with rubbing alcohol and clean the surface of the sensor on the back of the device. Make sure that no debris from the swab is left behind. Wipe with a dry cloth or tissue. 17. How to add, edit and delete Alarm on the watch? From the home screen of the watch swipe LEFT to access Alarms settings and tap on the green + icon to add a new alarm. When you add an alarm in the alarm list and set up. It will vibrate and you have two options: snooze and off. When you tap snooze, it will vibrate 10 minutes later. When you tap off, it will stop vibrating. You can see all the existed alarms in the alarm list where you can edit or delete the alarm you set.

20 18. Why can t the watch screen respond to touch sometimes? Amazfit watch is locked automatically to prevent false touches. When it's locked, the display stops working for 14 seconds. You can press the physical button or use "Tap to wake" function to wake the watch. 19. How do I transfer music to my Pace watch? To transfer and play music on your Amazfit Pace smartwatch, you will need to connect the watch to your computer via the provided USB cable and charging base and copy the music files into the watches' media storage folder called "Music". The supported music file formats are MP3 and M4A. To transfer music from a Windows PC ( Windows 7 and above): 1. Connect the watch to your computer via the provided USB cable and charging base. 2. The device will appear as an inserted device under My Computer. 3. Double click on it to display list of files and find "Music" file folder. 4. Directly copy songs into the "Music" file folder. To transfer music from a macos Apple computer: 1. Download and install "Android File Transfer" for Mac, see

21 2. Connect the watch to your computer via the provided USB cable and charging base. 3. Open Android File Transfer from your "Applications" folder. 4. Double click on the "Music" file folder shown in Android File Transfer. 5. Directly copy / drag & drop the music files into the "Music" file folder. Once you have transferred your music files into the watches' "Music" folder, disconnect the Amazfit Pace from the USB cable. Within the watch user interface you can now select the Music player widget on the watch screen to play music via a connected Bluetooth headset, earbuds or speaker.

22 20.How do I connect my Bluetooth Headset to listen music? From the home screen of the watch, swipe LEFT till you find Music. Tap on the Green color Play button, you will receive a prompt to connect to a Bluetooth Headset. Confirm connection by tapping on the checkmark. It will search and pair. After connecting, swipe right to access the playback interface. Please check the following steps to pair your Bluetooth Headset: 1.Long press the power button of your Bluetooth headset and wait the blue and red lights start flashing. 2.From the watch home screen, swipe down and left until you reach Settings. Select Settings. Select Connection. Select Bluetooth for the watch to start searching for your Bluetooth Earphone.

23 3.Once the device appears on the watch screen, tap on the selection. 4. Confirm and initiate pairing by selecting the checkmark. If pairing is unsuccessful, we suggest turning your Bluetooth Earphone off and on and try connecting again. 21. How to update firmware version? Make sure you are connected to a WiFi network of 2.4 Ghz. Please note: The update may take 10 minutes or longer due to the GPS firmware upgrade. From the watch home screen, swipe down to access System Settings: Weather, Battery Life, Silent Mode, and More Settings. Tap on More settings. Swipe UP until you find Update. Tap to check for updates, and download to the latest version.

24 22. How to Change the Watch Face? Connect your watch with Amazfit Watch app. On the home screen of the Amazfit Watch app, select Watch Faces. Tap on your selection and the watch face will update. 23. How to Change to a Custom Watch Face? 1).On the Amazfit Watch app, select Watch Faces. Scroll down until you reach Load Image. Take a photo, or choose one from your gallery. Confirm by tapping Use Photo or Choose, then wait for it to sync.

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26 2).Press/hold down on your watch face until the background image reduces in size. Select Settings on the watch face. Swipe up until you see option to Choose Uploaded Image. Select, hit Confirm and Save. The image you uploaded will appear on your watch face.

27 24. How to delete custom watch face? You can delete custom images on your watch or through computer. 1) Delete on the watch On the home screen of the Amazfit Watch app, select Watch Faces. Tap on any of the last three Watch Faces: 2017, Eternal Morning, or Golden Rooster. On the background watch interface, swipe UP till it shows " Choose uploaded image" Tap the " choose uploaded image", you will see all the custom images you make Long press the image you want to delete till it appears "X" Tap "X" and the image will be deleted from your watch

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29 2) Delete through computer Connect your watch with your computer. Find \.watchface\custombg in the internal storage of the device. Delete any images you want. 25. How to upload GPX file to your watch? You can upload GPS file from computer to your watch. Please connect your watch with your computer via USB cable, then copy your gpx file to gpxdata folder of your watch. 26. How to export an activity from the watch as a GPX file? Make sure you have the newest firmware version. From the home screen of the watch, swipe LEFT you will access Sports. Swipe UP you will see activities. Tap on activities, you can view all the activities you made. Tap on an activity, swipe LEFT you will find GPX route. On the bottom, it will show you an option to export. Tap on export and the GPX file will be placed in folder"/sdcard/gpxdata". You can copy it to a computer through USB. 27. How does the Strava integration work? All running data from the watch can be synced through the Strava integration with the exception of step and sleep data. On the home screen of the Amazfit Watch app, select Activity Sync. If you have an existing Strava account, use existing login credentials to continue with the integration. If you do not have a Strava account, follow the prompts to create a new Strava account. Once the Amazfit Watch app and Strava apps are connected, select the Data Sync button to sync your running activity data. 28. How can I change the 24 hour display to the 12 hour display? You can change the watch from 24 hour display to the 12 hour display or 12 hour display to 24 hour. 1) Press and hold the button near the top right-hand side of your watch to Turn On the Watch 2)Swipe DOWN to access System Settings, Tap More Settings

30 3)Swipe UP and Tap Common 4)Tap Time Format to change 12 hour or 24 hour. 29. Does the Amazfit Pace work with any third-party apps such as MyFitness Pal or ihealth? No, the Amazfit Pace does not sync with any third-party apps at this time. 30. How can I switch from metric to imperial? ios Tap More Settings on home screen Tap on Units to change between Imperial to Metric Go back to home screen and tap on Sync button Android Tap user icon in upper left hand corner of home screen Tap on Units to change between Imperial to Metric Go back to home screen and tap on Sync button 31. How do I properly care and clean my Pace device? Activity may cause your tracker to get dirty and sweaty, which could compromise heart-rate monitoring and charging capabilities. To remove build-up of dust, locations and oils (such as sunscreen insect repellent and moisturizers) that can be trapped beneath the band, on top of the sensor, stuck inside of the charging contacts or transferred to the charging station pins, we recommend the following: 1) Heart-rate sensor Soak a cotton swab with rubbing alcohol and clean the surface of the sensor on the back of the device. Make sure that no debris from the swab is left behind. Wipe with a dry cloth or tissue.

31 2) Charging contacts Use a toothpick, cotton swab, or a toothbrush with rubbing alcohol and lightly clean the charging contacts on the back of the tracker unit. Wipe with a dry cloth or tissue before charging. Make sure not to scrape the contacts with a wire brush or anything metal, since this can damage the plating and cause corrosion. 3) Charging pins Soak a toothbrush with rubbing alcohol and press against the pins carefully. Make sure that no debris from the swab is left behind. Carefully wipe with a dry cloth or tissue before connecting to tracker for charging.

32 4) Band and tracker unit With a wet/dampened cloth or cotton swab with rubbing alcohol, gentle rub the outside of the band and tracker unit with the cloth. Dry the band with a clean cloth, tissue or towel. Do not submerge the band in liquid or use abrasive cleaners. 32. Where is the QR Code? The QR code is shown once during the initial setup of your Pace when you first turn it on. If you need to retrieve the QR again, you will need to reset your watch to factory settings by: Going to the home screen Swipe up and you will reach More Settings

33 Tap on More Settings and swipe up, you will see "Device". Tap on Device, you will access "factory reset". Tap Factory Reset and select option with the check mark in the green circle The Amazfit Pace will restart and the QR code will reappear on the watch screen. 33. How to change wear habit? 1) From the home screen of the Watch, Swipe DOWN to access System Settings 2) Tap Common 3) Swipe UP till Find the wear Habit 4) Tap Wear Habit 5) Select left Hand or right hand 34. My Pace is having Bluetooth and/or Wi-Fi connectivity issues. What should I do? If you find that your Pace device is having trouble staying connected to your Bluetooth and/or Wi-Fi, please run the following diagnostic test. Go to "More Settings" in the smartwatch. Under Settings, scroll down list and tap "About." Under "About," scroll down to "Legal Statement." Continuously tap on "Legal Statement" until "Lab" appears below it. Tap on "Lab" and select "Signal Strength." Tap "Start." A Pass or Fail message will appear once the test is complete. Note: Be sure your device is connected to your Wi-Fi and is right next to the router when you run the test.