Manual. INSYS Modem 56k AC/DC 4.2

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1 Manual INSYS Modem 56k AC/DC 4.2

2

3 Copyright March 14 INSYS MICROELECTRONICS GmbH Any duplication of this manual is prohibited. All rights on this documentation and the devices are with INSYS MICROELECTRONICS GmbH Regensburg. Trademarks The use of a trademark not shown below is not an indication that it is freely available for use. MNP is a registered trademark of Microcom Inc. IBM PC, AT, XT are registered trademarks of International Business Machine Corporation. INSYS, e-mobility LSG and e-mobility PLC are registered trademarks of INSYS MICROELECTRONICS GmbH. Windows is a registered trademark of Microsoft Corporation. Linux is a registered trademark of Linus Torvalds. Publisher: INSYS MICROELECTRONICS GmbH Hermann-Köhl-Str. 22 D Regensburg, Germany Phone: Fax: info@insys-icom.com Internet: Date: Mar-14 Item: Version: 2.3 Language: EN

4 Content 1 Preface Defects Liability Terms Marking of Warnings and Notes Symbols and Key Words Symbols and the Formatting in this Manual Safety Usage According to the Regulations Permissible Technical Limits Responsibilities of the Operator Qualification of the Personnel Instructions for Transport and Storage Markings on the Product Environmental Protection Safety Instructions for Electrical Installation General Safety Instructions Scope of Delivery Technical Data Physical Features Technological Features Certifications Display and Control Elements Meaning of the Displays Function of the Control Elements Connections Front Panel Connections Terminal Connections on the Top Terminal Connections on the Bottom Pin Assignment of the Serial Interface RJ45 Phone Connection Function Overview Mounting Initial Operation Mar-14

5 Contents 10 Operating Principle Operation with the Terminal Program Operation with HSComm Modem User Interface of the Software HSComm Modem Functions Establishing or Accepting a Data Connection Select Country-Specific Presets Automatic Baud Rate Detection Serial Connection Phone Connection Data Buffer for Serial Data Transmission Bit Direct Mode Data Flow Control (Handshake) Hardware data flow control (RTS/CTS) Software data flow control (XON/XOFF) Error correction Data Compression Selective Call Acceptance Switching Outputs Alarm Inputs Sending messages via Data connection, SMS or Fax Manual Sending of Messages Switching on the Remote Configuration Remote Configuration of the INSYS Modem 56k AC/DC Switching / Querying of the Outputs / Activate Inputs via DTMF Switching of the Outputs / Queries of the Inputs via DTMF Access Control and Security Callback Idle Connection Control with Data Transmit Control Priority Circuit for a Phone Connected in Series Operation with a PLC Resetting the Device Firmware Update Waste Disposal Repurchasing of Legacy Systems Declaration of Conformity AT Command Reference AT Messages Country Codes Mar-14 5

6 Content 16 S Registry Overview S Registry Description S Registry SMS Provider / Service Center Alarm via SMS Alarm Using via SMS Tables and Diagrams List of Tables List of Diagrams Index Mar-14

7 INSYS Modem 56k AC/DC 4.2 Preface 1 Preface This manual allows for the safe and efficient use of the product. The manual is part of the product and must always be stored accessible for installation, commissioning and operating personnel. 1.1 Defects Liability Terms A usage not according to the intended purpose, an ignorance of this documentation, the use of insufficiently qualified personnel as well as unauthorised modifications exclude the liability of the manufacturer for damages resulting from this. The liability of the manufacturer ceases to exist. The regulations of our Delivery and Purchasing Conditions are effective. These can be found on our website ( under General Terms and Conditions. 7

8 Preface INSYS Modem 56k AC/DC Marking of Warnings and Notes Symbols and Key Words Danger! Risk of severe or fatal injury One of these symbols in conjunction with the key word Danger indicates an imminent danger. It will cause death or severe injuries if not avoided. Warning! Personal injury This symbol in conjunction with the key word Warning indicates a possibly hazardous situation. It might cause death or severe injuries if not avoided. Caution! Slight injury and / or material damage This symbol in conjunction with the key word Caution indicates a possibly hazardous or harmful situation. It might cause slight or minor injuries or a damage of the product or something in its vicinity if not avoided. Note Improvement of the application This symbol in conjunction with the key word Note indicates hints for the user or very useful information. This information helps with installation, set-up and operation of the product to ensure a fault-free operation. 8

9 INSYS Modem 56k AC/DC 4.2 Preface 1.3 Symbols and the Formatting in this Manual This section describes the definition, formatting and symbols used in this manual. The various symbols are meant to help you read and find the information relevant to you. The following text is structured like a typical operating instruction of this manual. Bold print: This will tell you what the following steps will result in After that, there will be a detailed explanation why you could perform the following steps to be able to reach the objective indicated first. You can decide whether the section is relevant for you or not. An arrow will indicate prerequisites which must be fulfilled to be able to process the subsequent steps in a meaningful way. You will also learn which software or which equipment you will need. 1. One individual action step: This tells you what you need to do at this point. The steps are numbered for better orientation. A result which you will receive after performing a step will be marked with a check mark. At this point, you can check if the previous steps were successful. Additional information which you should consider are marked with a circled "i". At this point, we will indicate possible error sources and tell you how to avoid them. Alternative results and steps are marked with an arrow. This will tell you how to reach the same results performing different steps, or what you could do if you didn't reach the expected results at this point. 9

10 Safety INSYS Modem 56k AC/DC Safety The Safety section provides an overview about the safety instructions, which must be observed for the operation of the product. The product is constructed according to the currently valid state-of-the-art technology and reliable in operation. It has been checked and left the factory in flawless condition concerning safety. In order to maintain this condition during the service life, the instructions of the valid publications and certificates must be observed and followed. It is necessary to adhere to the general safety instructions must when operating the product. The descriptions of processes and operation procedures are provided with precise safety instructions in the respective sections in addition to the general safety instructions. Moreover, the local accident prevention regulations and general safety regulations for the operating conditions of the device are effective. An optimum protection of the personnel and the environment from hazards as well as a safe and fault-free operation of the product is only possible if all safety instructions are observed. 2.1 Usage According to the Regulations The product may only be used for the purposes specified in the function overview. In addition, it may be used for the following purposes: Usage and mounting in an industrial cabinet. Switching and data transmission functions in machines according to the machine directive 2006/42/EC. Usage as data transmission device for a PLC. The product may not be used for the following purposes and used or operated under the following conditions: Controlling or switching of machines and systems, which do not comply with the directive 2006/42/EC. Usage, controlling, switching and data transmission of machines and systems, which are operated in explosive atmospheres. Controlling, switching and data transmission of machines, which may involve risks to life and limb due to their functions or when a breakdown occurs. 10

11 INSYS Modem 56k AC/DC 4.2 Safety 2.2 Permissible Technical Limits The product is only intended for the use within the permissible technical limits specified in the data sheets. The following permissible limits must be observed: The ambient temperature limits must not be fallen below or exceeded. The supply voltage range must not be fallen below or exceeded. The maximum humidity must not be exceeded and condensate formation must be prevented. The maximum switching voltage and the maximum switching current load must not be exceeded. The maximum input voltage and the maximum input current must not be exceeded. 2.3 Responsibilities of the Operator As a matter of principle, the operator must observe the legal regulations, which are valid in his country, concerning operation, functional test, repair and maintenance of electrical devices. 2.4 Qualification of the Personnel The installation, commissioning and maintenance of the product must only be performed by trained expert personnel, which has been authorised by the plant operator. The expert personnel must have read and understood this documentation and observe the instructions. Electrical connection and commissioning must only be performed by a person, who is able to work on electrical installations and identify and avoid possible hazards independently, based on professional training, knowledge and experience as well as knowledge of the relevant standards and regulations. 2.5 Instructions for Transport and Storage The following instructions must be observed: Do not expose the product to moisture and other potential hazardous environmental conditions (radiation, gases, etc.) during transport and storage. Pack product accordingly. Pack product sufficiently to protect it against shocks during transport and storage, e.g. using air-cushioned packing material. Check product for possible damages, which might have been caused by improper transport, before installation. Transport damages must be noted down to the shipping documents. All claims or damages must be filed immediately and before installation against the carrier or party responsible for the storage. 11

12 Safety INSYS Modem 56k AC/DC Markings on the Product The identification plate of the product is either a print or a label on a face of the product. Amongst other things, it contains the following markings, which are explained in detail here. Observe manual This symbol indicates that the manual of the product contains essential safety instructions that must be followed implicitly. Dispose waste electronic equipment environmentally This symbol indicates that waste electronic equipment must be disposed separately from residual waste via appropriate collecting points. See also Section Disposal in this manual. CE marking By applying a CE marking, the manufacturer confirms that the product complies with the European directives that apply product-specific. Appliance Class II double insulated This symbol indicates that the product complies with Appliance Class II 2.7 Environmental Protection Dispose the product and the packaging according to the relevant environmental protection regulations. The Waste Disposal section in this manual contains notes about disposing the product. Separate the packaging components of cardboard and paper as well as plastic and deliver them to the respective collection systems for recycling. 12

13 INSYS Modem 56k AC/DC 4.2 Safety 2.8 Safety Instructions for Electrical Installation The electrical connection must only be made by authorised expert personnel according to the wiring diagrams. The notes to the electrical connection in the manual must be observed. Otherwise, the protection category might be affected. The safe disconnection of circuits, which are hazardous when touched, is only ensured if the connected devices meet the requirements of VDE T.101 (Basic requirements for safe disconnection). The supply lines are to be routed apart from circuits, which are hazardous when touched, or isolated additionally for a safe disconnection. 2.9 General Safety Instructions Danger! Potentially lethal operating voltage! Risk of fatal injury from electric shock. Prior to the installation, switch the power supply of the cabinet off and secure it against being switched on again. Danger! Exposed electrical components! Risk of fatal injury from electric shock. Prior to the installation, switch the power supply of the cabinet off and secure it against being switched on again. Warning! Moisture and liquids from the environment may seep into the interior of the INSYS Modem 56k AC/DC 4.2! Risk of fatal injury from electric shock when touching as well as fire hazard and damage of the product. The INSYS Modem 56k AC/DC 4.2 must not be used in wet or damp environments, or in the direct vicinity of water. Install the INSYS Modem 56k AC/DC 4.2 at a dry location, protected from water spray. Disconnect the power supply before you perform any work on a INSYS Modem 56k AC/DC 4.2 which may have been in contact with moisture. 13

14 Safety INSYS Modem 56k AC/DC 4.2 Caution! Short circuits and damage due to improper repairs and modifications as well as opening of maintenance areas. Fire hazard and damage of the product. It is not permitted to open the product for repair or modification. Caution! Overcurrent of the device supply! Fire hazard and damage of the product due to overcurrent. The product must be protected against currents exceeding 1.6 A with a suitable fuse. Use an overcurrent protection device with high interrupting rating (1500 A). Caution! Overvoltage and voltage peaks from the mains supply! Fire hazard and damage of the product due to overvoltage. Install suitable overvoltage protection. Caution! Damage due to chemicals! Ketones and chlorinated hydrocarbons dissolve the plastic housing and damage the surface of the device. Never let the device come into contact with ketones (e.g. acetone) or chlorinated hydrocarbons, such as dichloromethane. 14

15 INSYS Modem 56k AC/DC 4.2 Scope of Delivery 3 Scope of Delivery The scope of delivery for the INSYS Modem 56k AC/DC 4.2 includes all accessories listed below. Please check if all accessories are included in the box. If a part is missing or damaged, please contact your distributor. INSYS Modem 56k AC/DC 4.2 Cable: 1 manual 1 phone cord (TAE-N to RJ12) (not for UL) 1 serial cable with 9-pin Sub-D plug for the connection to the PC 15

16 Technical Data INSYS Modem 56k AC/DC Technical Data 4.1 Physical Features Danger! Potentially lethal operating voltage! Risk of fatal injury from electric shock. Prior to any technical or mechanical work at the INSYS Modem 56k AC/DC 4.2, switch the power off and secure the INSYS Modem 56k AC/DC 4.2 against being switched on again. Caution! Overvoltage and voltage peaks from the mains supply! Fire hazard and damage of the product due to overvoltage. Install suitable overvoltage protection. 16 All specified data was measured with a nominal input voltage, at full load, and an ambient temperature of 25 C. The threshold value tolerances are subject to typical fluctuations. Physical Feature Operating voltage Level alarm inputs Value minimum 10 V DC or 100 V AC maximum 60 V DC or 240 V AC Level HIGH = 4-12 V Level LOW = 0-1 V Input current from GND to internal +5V typically 0.5 ma Switch output, maximum switch voltage Switch output, maximum current load Power input sleep Power input connection Weight Dimensions (Width x Depth x Height) 30 V (DC) / 42 V (AC) 1 A (DC) / 0.5 A (AC) 2 W 2.5 W 250 g (8.82 oz) Temperature range 0 C 55 C Maximum allowed humidity Table 1: Physical Features 70 mm x 110 mm x 75 mm 95% non-condensing

17 INSYS Modem 56k AC/DC 4.2 Technical Data 4.2 Technological Features Technological Feature Protection class Description Housing IP40 Terminals IP20 Supported data compression standards MNP 2/3, MNP 5, V.42bis, V.44, MNP 10, MNP 10 EC Fax class Fax Class 1/2 Modulation types V.32bis, V.32, V.23, V.22, V22bis, V21, V.34+, V.34, V.42, V.90d V.92, Bell Norm 103/212 Error correction - standards MNP4, LAPM Table 2: Technological Features 4.3 Certifications The INSYS Modem 56k AC/DC 4.2 has been developed according to the following guidelines and standards: R&TTE 1999/5/EC DIN EN Class B DIN EN DIN EN CTR 21 17

18 Display and Control Elements INSYS Modem 56k AC/DC Display and Control Elements Figure 1: Keys and LEDs on the front panel Position Description 1 Reset key 2 Power LED 3 Off Hook LED 4 Data Carrier Detect LED 5 Receive LED 6 Transmit LED Table 3: Description of the LEDs on the front panel of the device 18

19 INSYS Modem 56k AC/DC 4.2 Display and Control Elements 5.1 Meaning of the Displays Description Display Meaning Power LED LED on Supply voltage available LED off No supply voltage Off Hook LED LED on Modem is hooked to the phone line and online. LED off Modem is not hooked to the phone line and offline. Data Carrier Detect LED LED on Connection to remote terminal is established. Receive & Transmit LED LED off There is no data transfer at the serial interface. Table 4: Meaning of the LED displays LED on Data is transmitted via the serial interface. 5.2 Function of the Control Elements Description Operation Meaning Reset key Press at least 3 seconds. Resets the INSYS Modem 56k AC/DC 4.2 and restarts it. Table 5: Description of the functions and meaning of the control elements 19

20 Connections INSYS Modem 56k AC/DC Connections 6.1 Front Panel Connections Figure 2: Connections on the front panel of the device Position Description 1 Phone connection (RJ45 line socket) 2 Serial Interface (RS-232 socket) Table 6: Description of the connections on the front panel of the device 20

21 INSYS Modem 56k AC/DC 4.2 Connections 6.2 Terminal Connections on the Top Figure 3: Connections on the top of the device Terminal Description Description 1 GND Ground 2 X1 Reserved 3 Power supply V DC (as an alternative or also V DC redundant to the operation with V AC at the terminals 14 and 15) 4 GND Ground 5 GND Ground 6 Reset Reset input 7 GND Ground 8 Input 1 Alarm input 1 9 Input 2 Alarm input 2 10 GND Ground Table 7: Description of the connections on the top of the device 21

22 Connections INSYS Modem 56k AC/DC Terminal Connections on the Bottom Figure 4: Connections on the bottom of the device Terminal Description Description 14 L Power supply V AC (as an alternative or also redundant to the operation with V DC at the terminals 1 and 3) 15 N N conductor for V AC power supply 16 NC Not connected 17 OUT 1-NC Output 1 normally closed 18 OUT 1 Output 1 root 19 OUT 1-NO Output 1 normally open 20 OUT 2-NC Output 2 normally closed 21 OUT 2 Output 2 root 22 OUT 2-NO Output 2 normally open 23 b2 Looped-through telephone connection 24 b1 Phone line to network provider 25 a1 Phone line to network provider 26 a2 Looped-through telephone connection Table 8: Description of the connections on the bottom of the device 22

23 INSYS Modem 56k AC/DC 4.2 Connections 6.4 Pin Assignment of the Serial Interface Figure 5: 9-pin sub-d socket at the device Pin Signal Description 1 DCD Data Carrier Detect 2 RXD Receive Data 3 TXD Transmit Data 4 DTR Data Terminal Ready 5 GND Ground 6 DSR Data set ready 7 RTS Request to send 8 CTS Clear To Send 9 RI Ring Indication Table 9: Description of the pin allocation of the sub-d socket 23

24 Connections INSYS Modem 56k AC/DC RJ45 Phone Connection E W b2 b1 a2 a1 Figure 6: RJ12 jack connected to TAE socket Pin Signal Description 1 E Not connected. 2 a2 To connect a phone in series. 3 a1 Incoming phone line (PSTN or PBX). 4 b1 Incoming phone line (PSTN or PBX). 5 b2 To connect a phone in series. 6 W Not connected. Table 10: Layout description of the RJ12 and TAE plugs 24

25 INSYS Modem 56k AC/DC 4.2 Function Overview 7 Function Overview The INSYS Modem 56k AC/DC 4.2 provides the following functions: 230V (AC) power supply The INSYS Modem 56k AC/DC 4.2 has an integrated power supply. As an alternative, the INSYS Modem 56k AC/DC 4.2 can be supplied with 230V AC instead of using a DC power supply. In this case, no external power supply will be required. For redundancy purposes, the INSYS Modem 56k AC/DC 4.2 can additionally be operated with both power sources Automatic Baud Rate Detection The INSYS Modem 56k AC/DC 4.2 will automatically adjust the data transmission rate, if a connection is made via its serial interface. The serial transmission rate can be preset for applications for the serial communication to be able to initialize with a defined baud rate. Data buffer for serial data transmission The INSYS Modem 56k AC/DC 4.2 has a fast send and receive buffer (cache) to adjust the modem to the operating speed of the application. Bit Direct Mode The INSYS Modem 56k AC/DC 4.2 can forward incoming data without having any influence on their transmission format. Hardware and software data flow control The INSYS Modem 56k AC/DC 4.2 can transmit to the application via the control lines of the serial interface to interrupt the dataflow, if the buffers of the INSYS Modem 56k AC/DC 4.2 exceed a certain level. An application can also prompt the INSYS Modem 56k AC/DC 4.2 via a control line to interrupt the data flow. As an alternative, the INSYS Modem 56k AC/DC 4.2 can control the data flow via XOFF/XON characters in the data stream. Error correction The INSYS Modem 56k AC/DC 4.2 has the following error correction protocols: V.42, V.42bis, V.44, MNP2, MNP3, MNP4, and MNP10 Selective Call Answer The INSYS Modem 56k AC/DC 4.2 can be set to accept only calls from phone numbers that were previously stored. 25

26 Function Overview INSYS Modem 56k AC/DC 4.2 Switch inputs and alarm outputs for SMS dispatch and to establish an alarm data connection The INSYS Modem 56k AC/DC 4.2 has two potential-free switch outputs, which can be used to switch other functions in an application. The INSYS Modem 56k AC/DC 4.2 also has digital switch inputs, which are used to establish connections or to send messages via SMS and fax. Sending messages via data connection, SMS or Fax The INSYS Modem 56k AC/DC 4.2 can send up to 10 previously entered messages to any defined recipient via an AT command. The dispatch can also be triggered by switching the alarm inputs. Several transmission paths are possible, such as Fax and SMS. Pulse input to send up to 10 SMS messages The SMS to a previously defined recipient can be triggered via the number of pulses at an alarm input. Remote configuration The INSYS Modem 56k AC/DC 4.2 can be configured remotely with the help of a common modem and a terminal program. Remote switching of the outputs and queries of the inputs via DTMF The switching outputs at the INSYS Modem 56k AC/DC 4.2 can be set remotely with the help of DTMF digits sent from a common phone. The alarm inputs can be selected via a DTMF phone and queried acoustically. Access control The INSYS Modem 56k AC/DC 4.2 can be protected from unauthorized access via a phone connection. An incoming connection must first be enabled with a password. Using security callback, the INSYS Modem 56k AC/DC 4.2 calls a previously defined phone number back, when a call comes in. Idle connection control with Data Transmit Control Data Transmit Control enables the INSYS Modem 56k AC/DC 4.2 to terminate the connection, if no data is transmitted during a defined state. This will prevent unnecessary costs. Priority circuit for phones connected in series to the INSYS Modem 56k AC/DC 4.2 The priority circuit prevents that a phone which is connected to the INSYS Modem 56k AC/DC 4.2 in series is affected by the modem operation. The modem keeps the line free for phone operation. The IN- SYS Modem 56k AC/DC 4.2 recognizes the states of the phone line at the individually adjustable voltages. 26

27 INSYS Modem 56k AC/DC 4.2 Function Overview Storing the settings in the user profiles The INSYS Modem 56k AC/DC 4.2 can store the user settings in two different "profiles". This means that two different configurations can be stored for special purposes and loaded as needed. 27

28 Mounting INSYS Modem 56k AC/DC Mounting This section describes how to mount the INSYS Modem 56k AC/DC 4.2 to a DIN rail, connect the power supply and uninstall it again. Observe the instructions in the "Safety" section of this manual, in particular the "Safety Instructions for Electrical Installation" for that purpose unconditionally. Danger! Exposed electrical components! Risk of fatal injury from electric shock. Prior to the installation, switch the power supply of the cabinet off and secure it against being switched on again. Warning! Moisture and liquids from the environment may seep into the interior of the INSYS Modem 56k AC/DC 4.2! Risk of fatal injury from electric shock when touching as well as fire hazard and damage of the product. The INSYS Modem 56k AC/DC 4.2 must not be used in wet or damp environments, or in the direct vicinity of water. Install the INSYS Modem 56k AC/DC 4.2 at a dry location, protected from water spray. Disconnect the power supply before you perform any work on a INSYS Modem 56k AC/DC 4.2 which may have been in contact with moisture. Caution! The device could be destroyed if the wrong power supply is used! If the INSYS Modem 56k AC/DC 4.2 is operated with a power supply that supplies a voltage exceeding the permissible operating voltage of the INSYS Modem 56k AC/DC 4.2, the device will be destroyed. Make sure that you use the suitable power supply. Refer to the Technical Data section for the proper voltage range of the INSYS Modem 56k AC/DC

29 INSYS Modem 56k AC/DC 4.2 Mounting Mounting the device to the DIN rail How to mount the INSYS Modem 56k AC/DC 4.2 to a DIN rail: 1. Position the device at the DIN rail as seen in the following diagram. There are two snap-in hooks at the upper and lower edge of the DIN rail groove of INSYS Modem 56k AC/DC 4.2. Hook the upper one into place behind the upper edge of the DIN rail. 2. Lift the INSYS Modem 56k AC/DC 4.2 perpendicular to the DIN rail until the two lower, flexible snap-in hooks engage in the DIN rail. The INSYS Modem 56k AC/DC 4.2 is now readily mounted. 29

30 Mounting INSYS Modem 56k AC/DC 4.2 Connecting the power supply The device has already been mounted to the DIN rail. The power supply is connected and switched off. 1. Connect the ground lead of the power supply to the terminal "GND". 2. Connect the plus pole of the power supply to the terminal for the power supply. Disconnecting the power supply The device is mounted to the DIN rail. The power supply is connected and switched off. Danger! Exposed electrical components! Risk of fatal injury from electric shock. Prior to the installation, switch the power supply of the cabinet off and secure it against being switched on again. 1. Disconnect the ground lead of the power supply from the terminal "GND". 2. Disconnect the plus pole of the power supply from the terminal for the power supply. The INSYS Modem 56k AC/DC 4.2 is disconnected from the power supply. Uninstalling the device from the DIN rail How to uninstall the INSYS Modem 56k AC/DC 4.2 from a DIN rail in a switch cabinet: You will need a Phillips screwdriver with a 4.5 mm blade. The power supply of the switch cabinet is switched off and secured against being switched on accidentally. All cables at the INSYS Modem 56k AC/DC 4.2 are disconnected. Danger! Exposed electrical components! Risk of fatal injury from electric shock. Prior to the installation, switch the power supply of the cabinet off and secure it against being switched on again Insert the Philips screwdriver into the groove in the bottom of the INSYS Modem 56k AC/DC 4.2 as shown in the following figure.

31 INSYS Modem 56k AC/DC 4.2 Mounting 2. Turn the Philips screwdriver into the direction of the INSYS Modem 56k AC/DC 4.2 as shown in the following figure. The plastic spring of the snap-in hook is stretched. 3. While you hold the plastic spring apart with the lower snap-in hooks, pull the INSYS Modem 56k AC/DC 4.2 away from the DIN rail. 4. Un-hook the INSYS Modem 56k AC/DC 4.2 and take it off perpendicularly to the DIN rail. The INSYS Modem 56k AC/DC 4.2 is now removed. 31

32 Initial Operation INSYS Modem 56k AC/DC Initial Operation This chapter describes how to activate the INSYS Modem 56k AC/DC 4.2, i.e. how to connect the INSYS Modem 56k AC/DC 4.2 to a PC, to a telephone network and how to test it. Connect the INSYS Modem 56k AC/DC 4.2to a PC How to connect the INSYS Modem 56k AC/DC 4.2 to a PC via a serial interface. You will need the 9-pin serial cable. You will need a free serial interface at the PC. Use preferably serial interfaces which are actually at the PC as "real" hardware. Virtual serial interfaces or USB-to-Serial solutions often cause problems. 1. Connect the 9-pin serial cable with the INSYS Modem 56k AC/DC 4.2 and fasten the connection screws. 2. Connect the 9-pin serial cable to a free serial interface of your PC. Note or remember to which interface (COM1 or COM2) you connected the INSYS Modem 56k AC/DC 4.2 at the PC. Connect the INSYS Modem 56k AC/DC 4.2 to the telephone network You will need the supplied phone cord 1. Plug the RJ connector of the cable into the RJ phone connection at the INSYS Modem 56k AC/DC Plug the TAE or RJ connector of the cable into the phone socket of your phone connection. Test the INSYS Modem 56k AC/DC 4.2 The INSYS Modem 56k AC/DC 4.2 is connected to the PC. The power supply of the INSYS Modem 56k AC/DC 4.2 is switched on. A terminal program such as TeraTerm is installed at the PC. 1. Open your terminal program. 2. Open the serial interface, to which the INSYS Modem 56k AC/DC 4.2 is connected. 3. Enter AT into your terminal program. 32

33 INSYS Modem 56k AC/DC 4.2 Initial Operation The response will be OK. If you don't receive the response OK, check the connection and if the INSYS Modem 56k AC/DC 4.2 receives power. Repeat the test. The RX/TX LED light up while you type. If the RX/TX LED at the INSYS Modem 56k AC/DC 4.2 does not light up, while you type AT and receive an OK, the reason may be that you are connected to another modem (e.g. with the modem integrated in the laptop or the PC). In this case, check to which interface your INSYS Modem 56k AC/DC 4.2 is actually connected and repeat the test. The INSYS Modem 56k AC/DC 4.2 is successfully installed and ready for operation. 33

34 Operating Principle INSYS Modem 56k AC/DC Operating Principle This chapter describes the basis procedures to operate and configure a INSYS Modem 56k AC/DC 4.2. It will also give you an overview of the control elements of the software HSComm. You have two possibilities to operate and configure the INSYS Modem 56k AC/DC 4.2. In general, the INSYS Modem 56k AC/DC 4.2 is configured and operated via AT commands. You can enter these commands yourself with the help of a terminal program and the AT command reference. As an alternative, you can enter the most important functions easily with the help of the configuration software HSComm Operation with the Terminal Program In general, any terminal program may be used. We recommend the program TeraTerm by T. Teranishi. It is available free of cost on the Internet at Configuration and settings of the INSYS Modem 56k AC/DC 4.2 with a terminal program How to configure and operate the INSYS Modem 56k AC/DC 4.2 with a terminal program. The INSYS Modem 56k AC/DC 4.2 is connected to the PC and switched on. A terminal program is installed on the PC. 1. Start your terminal program. 2. Open the serial port, to which you connected the INSYS Modem 56k AC/DC 4.2. COM1 under Windows corresponds to /dev/ttys0 under Linux. 3. Type the character string AT into the terminal program. Complete the entry by pressing the Enter key. Each command input starts with AT und is completed with the Enter key. The INSYS Modem 56k AC/DC 4.2 responds with OK: If the INSYS Modem 56k AC/DC 4.2 does not respond, this may have two reasons: a) The INSYS Modem 56k AC/DC 4.2 is switched off or b) The INSYS Modem 56k AC/DC 4.2 is connected to a different serial port. Check it and repeat step Configure the INSYS Modem 56k AC/DC 4.2 with the help of the AT

35 INSYS Modem 56k AC/DC 4.2 Operating Principle commands. A reference of the AT commands can be found in the chapter "AT Command Reference". 5. Save your entries with AT&W. Not all settings at the INSYS Modem 56k AC/DC 4.2 must be actively stored by entering AT&W. Some settings are automatically saved immediately. We still recommend sending the command AT&W to the INSYS Modem 56k AC/DC 4.2 as your last configuration step to ensure that all settings are stored safely and are available for the next restart Operation with HSComm Modem Use the software HSComm to easily configure the INSYS Modem 56k AC/DC 4.2. HSComm offers an interface for the parameters of the most important AT commands of the INSYS Modem 56k AC/DC 4.2. The operation is mostly selfexplanatory. You can download the software from the INSYS MICROELECTRONICS homepage ( Configuration and settings of the INSYS Modem 56k AC/DC 4.2 with HSComm How to configure the INSYS Modem 56k AC/DC 4.2 with the software HSComm. The INSYS Modem 56k AC/DC 4.2 is connected to the PC and switched on. The software HSComm Modem is installed on the PC. 1. Start the program HSComm Modem. The program starts. A message window "Read settings..." is displayed. The program will now search for a connected INSYS Modem 56k AC/DC 4.2 and will attempt to read the settings. After a short time, the settings are read out. A status message "Settings read." appears. 2. Click OK in the status message. 3. Enter the required settings. 4. Afterwards, click on the button Send (Figure 7: HSComm Modem - Modem, Position 21). 35

36 Operating Principle INSYS Modem 56k AC/DC 4.2 A dialog box with the message "Modem settings are sent" is displayed. The entered settings are sent to the INSYS Modem 56k AC/DC 4.2 and stored. A dialog box with the message "Modem settings sent" is displayed. 5. Click OK in the status message User Interface of the Software HSComm Modem In the following, the user interface of the software is displayed. These illustrations should help you find the different software settings. Figure 7: HSComm Modem - Modem tab 36

37 INSYS Modem 56k AC/DC 4.2 Operating Principle Position Function/Description 1 Save and load settings in files. 2 Set the serial interface of the PC. 3 Button to activate the integrated terminal. 4 Button to switch from the terminal view to the configuration view. 5 -Function no longer available- 6 Set the DTR behaviour 7 Set the HSComm program start behaviour. 8 Read settings, reset INSYS Modem 56k AC/DC Set the interface language. 10 Settings for PLC loading or storing. 11 Program help. 12 Program version information. 13 Entry field for additional AT commands. 14 Selection of country of deployment. 15 Settings for dial tone detection and connection acceptance. 16 Switching the INSYS Modem 56k AC/DC 4.2 to RS422 operation. 17 Button to read the settings from the INSYS Modem 56k AC/DC Button to reset the INSYS Modem 56k AC/DC Button to send the default settings to the INSYS Modem 56k AC/DC Set switch outputs and read inputs, for test purposes. 21 Button to send the settings to the INSYS Modem 56k AC/DC Settings for the remote configuration with DTMF tones of a telephone. 23 Status line, shows status and settings of the used serial PC interface. 24 Remote configuration and callback settings. 25 Error correction settings. 26 Data flow or handshake settings for the INSYS Modem 56k AC/DC Tab to select the different configuration areas. Table 11: Description of the functions on the HSComm "Modem" tab 37

38 Operating Principle INSYS Modem 56k AC/DC 4.2 Figure 8: HSComm Modem - Alarm functions tab (pulse input active was selected) Position Function/Description 1 Behaviour for the processing of events at the alarm inputs 2 Dialling code for exchange (e.g. for phone systems) 3 Message dispatch - dialling attempts 4 Number of the recipient of a message 5 Message text which is attached to the group message. 6 Group message text, which is placed before all messages. 7 Activation of additional message dispatch for all messages. 8 Selection of the service center for the message dispatch. 9 Behaviour of the INSYS Modem 56k AC/DC 4.2 for events at the inputs. 10 Tab to select the different configuration areas. Table 12: Description of the functions on the HSComm "Alarm functions" tab 38

39 INSYS Modem 56k AC/DC 4.2 Functions 11 Functions 11.1 Establishing or Accepting a Data Connection The INSYS Modem 56k AC/DC 4.2 can call another modem via the phone line and establish a data connection. After dialling a phone number, the INSYS Modem 56k AC/DC 4.2 synchronises with the called modem and opens a data connection with the transmission speed, which is currently set at the serial interface. All incoming characters are transmitted to the other (called) modem during the active data connection. Therefore, AT commands are not processed during a connection. The INSYS Modem 56k AC/DC 4.2 must be changed to command mode again using an "Escape sequence" that it processes AT commands again during an active connection. Then, the local INSYS Modem 56k AC/DC 4.2 processes the entered characters as AT commands and does not transmit them to the remote terminal. A remote INSYS Modem 56k AC/DC 4.2 can be changed to command mode during an active data connection using the function "Remote configuration". The INSYS Modem 56k AC/DC 4.2 can accept an incoming connection in the same way. For this, the "application" or the PC with the terminal program at the serial interface must have DTR signalling enabled, otherwise, the INSYS Modem 56k AC/DC 4.2 does not accept the incoming connection. In this case, DTR signalling must be disabled in the INSYS Modem 56k AC/DC 4.2 that a connection is accepted regardless of the status of the application. The status of the hardware data flow control (enabled by default) must also be considered. It answers after the configured number of ring tones and opens a connection. Configuration with AT commands The HSComm enables to establish a connection via the integrated terminal program. Click "Terminal" (page 36, Figure 7: HSComm Modem - Modem, position 3) in the menu bar of HSComm, to open the integrated terminal program. Configuration with AT commands In order to establish a data connection with the INSYS Modem 56k AC/DC 4.2, use the command ATD<number> Replace <number> with the phone number of the remote terminal. In order to explicitly use tone dialling for dialling the number, use the command ATDT<number> 39

40 Functions INSYS Modem 56k AC/DC 4.2 In order to explicitly use pulse dialling for dialling the number, use the command If the remote terminal accepts the connection, the INSYS Modem 56k AC/DC 4.2 indicates If the remote terminal is busy, the INSYS Modem 56k AC/DC 4.2 indicates If the remote terminal is no modem, the INSYS Modem 56k AC/DC 4.2 indicates after the remote terminal has picked up If the INSYS Modem 56k AC/DC 4.2 does not receive a dial tone after picking up before dialling, it indicates If the INSYS Modem 56k AC/DC 4.2 is connected to a telephone system, it may be possible that no dial tone, but a different acoustical signal is audible after picking up. To configure the INSYS Modem 56k AC/DC 4.2 that it does not wait for a dial tone before dialling, use the following command before dialling ATDP<number> CONNECT BUSY NO CARRIER NO DIALTONE ATX3 In order to change to command mode during a data connection, use the escape sequence 40 No data must be transmitted for 1 second that the INSYS Modem 56k AC/DC 4.2 changes to command mode. In order to change from command mode to normal data transmission again, use the command In order to accept an incoming connection, use the command +++ ATO ATA

41 INSYS Modem 56k AC/DC 4.2 Functions In order to configure the number of ring tones after which the INSYS Modem 56k AC/DC 4.2 answers and accepts the connection, use the command ATS0=<n> Replace <n> with the number of ring tones. In order to terminate a connection and cause the INSYS Modem 56k AC/DC 4.2 to hang up, use the command ATH 11.2 Select Country-Specific Presets Note Loss of saved settings Changing the country code will reset all stored settings in the INSYS Modem 56k AC/DC 4.2 to factory defaults (except the country code setting). Download (or make notes of) the settings of your INSYS Modem 56k AC/DC 4.2 before you change the country specific preset. The INSYS Modem 56k AC/DC 4.2 holds a range of presets, which allow you to adjust the device to the standards and requirements of the local telephone network. You find a list of countries and the corresponding country codes in the Country Codes section. The default setting is Europe with the country code FD. Configuration with HSComm Choose the preset for the country where you re going to use the INSYS Modem 56k AC/DC 4.2 in the software HSComm on the Modem tab in the panel International Settings (Page 36, Figure 7: HSComm Modem - Modem, Position 14). Configuration with AT commands To choose the preset for the country where the INSYS Modem 56k AC/DC 4.2 is deployed, use the command: AT+GCI=<n> 41

42 Functions INSYS Modem 56k AC/DC Automatic Baud Rate Detection Serial Connection The automatic baud rate detection enables a continuous automatic adjustment of all parameters (baud rate, data format) of the serial interface at the INSYS Modem 56k AC/DC 4.2. The device will detect during the operation, which baud rate and which data format is applied to the serial interface. After a restart, the INSYS Modem 56k AC/DC 4.2 will restore the last working interface configuration. With each incoming AT command (according to the character string "AT"), the parameters for the interface of the INSYS Modem 56k AC/DC 4.2 will be checked and adjusted, if necessary. This is the reason why the baud rate can not be stored with the command AT&W, as the INSYS Modem 56k AC/DC 4.2 will immediately adjust its interface to the current parameters of the currently established serial connection. The function is active as default. Configuration with HSComm A configuration using HSComm is not possible, because the automatic baud rate detection will re-adjust the baud rate of the serial interface at the INSYS Modem 56k AC/DC 4.2 immediately after each further "AT". As the software sends several commands, entering an AT command to temporarily change the baud rate in the field "Initialization string" will at best be ineffective. It can also result in errors during the transmission of the settings from the software to the INSYS Modem 56k AC/DC 4.2. Configuration with AT commands To set the baud rates temporarily (until the next "AT"), enter one of the following baud rates for <n>: 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800, 38400, or bps. AT+IPR=<n> This setting can not be stored. The INSYS Modem 56k AC/DC 4.2 must be configured with the baud rate, which is used to operate the application at a later time, as the INSYS Modem 56k AC/DC 4.2 will always use the last known functioning configuration of its interface. 42

43 INSYS Modem 56k AC/DC 4.2 Functions Phone Connection The automatic negotiation of the baud rate and the modulation standard enables the INSYS Modem 56k AC/DC 4.2 to negotiate the largest possible connection speed to the remote terminal while the connection is established. The speed depends on the settings and the abilities of the modem at the remote terminal. Via the modulation standard, the connection speed can be set through the phone line. If nothing is defined, the INSYS Modem 56k AC/DC 4.2 will automatically try to determine the optimum connection parameters. The function is active as default. Configuration with HSComm A direct configuration with the HSComm is not intended. The AT command to define a fixed baud rate can be sent to the INSYS Modem 56k AC/DC 4.2 via the entry field "Initialization string" (Page 36, Figure 7: HSComm Modem - Modem, Position 13). Configuration with AT commands To configure the modulation standard and thus the connection speed, use the command: AT+MS=<modulation> Please find the possible parameters for this command in the Chapter "AT Command reference". To display the current settings: For a list of possible parameter of the command, enter: AT+MS? AT+MS=? 11.4 Data Buffer for Serial Data Transmission The INSYS Modem 56k AC/DC 4.2 provides send and receive buffers. These buffers prevent the loss of data, in case the application or the remote terminal can not receive data at this time. The data buffer can be deactivated together with the error correction (bit direct mode). When the buffer is activated, the data flow control should be active to avoid a buffer overflow in the INSYS Modem 56k AC/DC 4.2. If the buffer overflows, the data gets lost. Operation without a buffer and error correction is only useful for special character framings. The function is active as default. Configuration with HSComm Select the type of error correction on the tab Modem in the panel "Phone interface" (Page 36, Figure 7: HSComm Modem - Modem, Position 25). Buffering is active for all options except the option "unbuffered, bit 43

44 Functions INSYS Modem 56k AC/DC 4.2 direct". To deactivate the buffer (and simultaneously the error correction), select "unbuffered, bit direct". Configuration with AT commands To deactivate the error correction as well as the buffer in the INSYS Modem 56k AC/DC 4.2 for applications with special data format, use the command: To deactivate only the error correction, use the command: AT\N1 AT\N Bit Direct Mode For special applications, the buffering of the INSYS Modem 56k AC/DC 4.2 can be deactivated using the setting "unbuffered, bit direct". All data is forwarded without buffering and further influence of the INSYS Modem 56k AC/DC 4.2. This applies especially to the parity and stop bits. The error correction and the data compression are in this case switched off as well. If the INSYS Modem 56k AC/DC 4.2 is operated in this mode, not all functions will be available. The remote configuration and all functions for which a password is required, will no longer be available. This mode should only be used for special character framings. Configuration with HSComm Select the type of error correction on the tab Modem in the panel "Phone interface" (Page 36, Figure 7: HSComm Modem - Modem, Position 25). Select "unbuffered, bit direct" to switch to bit direct mode. Configuration with AT commands To deactivate the buffer of the INSYS Modem 56k AC/DC 4.2 and to switch on the bit direct mode, use the command: AT\N1 44

45 INSYS Modem 56k AC/DC 4.2 Functions 11.6 Data Flow Control (Handshake) The data flow control ensures that the data transfer is interrupted as soon as the modem buffer exceeds a certain level. Two data flow control options are available: Via the control lines RTS and CTS, or via the control characters XON/XOFF which are inserted into the data stream Hardware data flow control (RTS/CTS) The hardware data flow control works in two directions. When the critical buffer level is exceeded, the modem will set the CTS line to "low" and will thus indicate to the application to interrupt the dataflow. When the buffer is emptied sufficiently for the INSYS Modem 56k AC/DC 4.2 to be able to receive data again, the CTS line is set to "high". Reversely, the application can also indicate to the INSYS Modem 56k AC/DC 4.2 to interrupt the data flow. This is done via the RTS line. If it is set to "low", the modem will interrupt the data flow to the application. The application will set it to "high" to request data from the INSYS Modem 56k AC/DC 4.2. The data flow control with RTS/CTS behavior is active by default. Configuration with HSComm Select the type of data flow control or switch it off completely on the tab Modem in the panel "Handshake" (Page 36, Figure 7: HSComm Modem - Modem, Position 26). Configuration with AT commands To switch the data flow control on and to set the type to RTS/CTS, use: To switch the data flow control off, use: AT&K3 AT&K0 45

46 Functions INSYS Modem 56k AC/DC Software data flow control (XON/XOFF) When the input buffer of the modem exceeds a certain fill state, the modem will insert an XOFF character into the data stream to the application. This character will cause the application to send no more data. It will depend on the according application software if the XON/XOFF data flow control is supported. After the input buffer of the modem is emptied so much that data can be received again, the modem will send an XON character to the application. This character will cause the application to send data to the modem again. Analogously, the application can insert XON/XOFF characters into the data stream to switch the data flow on and off. The XON/XOFF data flow control is only available when the transmitted data do not contain the characters XON or XOFF, which usually appear only in actual ASCII texts (7 bit). When binary data (programs, etc.) are transmitted, or in the XMODEM transmission protocol, for example, occasionally appearing XON or XOFF characters would disturb the operation. Configuration with HSComm Select the type of data flow control or switch it off completely on the tab Modem in the panel "Handshake" (Page 36, Figure 7: HSComm Modem - Modem, Position 26). Configuration with AT commands To switch the data flow control on and to set the type to XON/XOFF, use: To switch the data flow control off, use: AT&K4 AT&K0 46

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