Mobile Device Investigations: From Android to iphone and Back. February 2017

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1 Mobile Device Investigations: From Android to iphone and Back February

2 Agenda Introduction to Mobile Forensics Mobile device 101 Different types of mobile devices Preservation of data on mobile devices Demonstration Reporting and extracting Demonstration Preservation of data on mobile Reporting and extracting Searching and filtering Searching and filtering Demonstration 2

3 PearCo: Professional Personnel Recruitment Hypothetical: Workplace Harassment Investigation PearCo specializes in temporary employment services and is the industry leader due to its web-based infrastructure. PearCo s website allows large companies to quickly find eager-to-work temporary employees. PearCo s CFO, Tyler Mueller, was discovered using PearCo s recruitment services. Mr. Mueller and Carmen Fitz, PearCo s CMO, meet once a month with a board of directors, but rarely outside of that meeting as the company is purely web-based. As of late, Ms. Fitz has made complaints to PearCo s HR department as she has received suggestive text messages from an unknown number. She has her suspicions that Mr. Mueller is behind the screen, as the mystery texter ends their messages with the same clever quote that is on Mr. Mueller s work s. PearCo s board of directors wants to learn more about the issue, and is willing to hand over Mr. Mueller s and Ms. Fitz individual phones and laptops, which are company owned, to investigate the claims. How can mobile forensics help? 3

4 Where to Start in an Investigation? Follow the path KNOWN Time period when the text messages were sent UNKNOWN o Carrier of the specific number o Content from Ms. Fitz deleted messages o Whether or not photos were sent 4

5 Mobile Device 101 Consider the disparate nature of mobile data at the outset Mobile devices store data in various applications in their operating systems Mobile devices offer a variety of texting options, including SMS, MMS, Face Time, Messenger, and imessage, among others. Each of these messaging options store content in different locations on the mobile device and function in a slightly different manner. 5

6 Mobile Device Types A mobile ecosystem is growing and diversifying Cables and connectors: We have binders and binders of cords in order to access the more complicated devices Mainstream Uncommon Legacy International Android Apple Samsung Pre-Paid phones aka Burner phones Flip phones Old PDAs Different power considerations Subscription connectivity (texting apps) Devices of the past could only manage a few tasks, now phones are more agile than most computers all of that evidence may need to be collected 6

7 Preservation of Data Where is the data you are backing up? Logical/Physical Requires phone in hand to administer forensics Backups Whether on a laptop or removable media (external hard drive) Cloud Remote access, and is typically itunes which requires a password 7

8 Accessing Mobile Data Authorized, physical access to devices is typically necessary Collection from mobile devices generally requires an onsite collection from a forensic collections engineer Extraction attempts, including attempts to recover deleted content, require passwords, PIN numbers, or swipe patterns to gain access to the device The device is recommended to be unencrypted and free from any mobile device management software that would prevent access to the device Although these barriers may stunt forensics, there are tools to get around some encryptions 8

9 Preservation Demo Preservation of mobile data Reporting and extracting Searching and filtering 9

10 Reporting and Extracting What s next? Mobile devices are like a collection of databases that work together to present data to the users There is a disconnect between what you see when you have a phone in your hand and what the report looks like after the extraction Forensic tools have attempted to present the data in a human way through excel, pdfs, html, or extraction into discreet files like a text thread into a text file Forensics experts and attorneys need to understand the demands of both binary data reports and the juries or judges who will view the evidence 10

11 Reporting and Extracting Deleted data, lost cause? Generally speaking, when a text message is deleted, the data may still be accessible on the device for a short time Recovery is limited to the data that remains in the mobile device databases The amount that is recoverable varies greatly by device and depends on the software that is used to attempt the recovery There are a number of ways data can be unattainable: Factory resets on a mobile phone Destroyed phone Remote wipe Some applications can erase data after the phone has been confiscated Faraday bags or putting the phone on airplane mode can block remote signals being sent to the phone 11

12 Reporting and Extracting Demo Preservation of data on mobile Reporting and extracting Searching and filtering 12

13 Searching and Filtering Addressing the needs of the investigation What was the export choice and why did you make it? Native file and excel must work in tandem to coordinate high responsiveness Native files Great for processing to review because the conversation threads are together as one thread remains intact as a separate file Must load things to review so you can do the relationship searches, then look to the excel to authenticate But family relationships are not kept for example: An mage with a text, as a family is responsive, however in native extraction that family relationship isn t intact because of the MMS/SMS distinction Excel Great for early case review as an inventory is given Filtering makes it easy to work with the entirety of the information on the device that is recoverable But if you do a discovery project with an excel file, you are taking everything together and it may be difficult to gauge responsiveness Responsiveness 13

14 Searching and Filtering Demo Preservation of data on mobile Reporting and extracting Searching and filtering 14

15 15 Questions?

16 Jason Bergerson Director, Consulting Operations, Kroll Ontrack Technological professional with over 20 years of experience performing data recoveries, collections, forensic analyses, expert reports and testimony in hundreds of cases and on thousands of pieces of media Contact: Website: -bergerson/ 16

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