Smore s Accessibility Conformance Report VPAT Version 2.1 March 2018
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1 Smore s Accessibility Conformance Report VPAT Version 2.1 March 2018 Voluntary Product Accessibility Template and VPAT are registered service marks of the Information Technology Industry Council (ITI)
2 Name of Product/Version: Smore/July 2018 release. Product Description: Smore is a collaborative newsletter tool, with a focus on ease of use, beautiful and meaningful results, integratiosn and simple automation. Smore is used by more than two million educators around the world that use it daily to get their message right, deliver it reliably and get insghts, feedback and engagement from staff members, parents and the community. Date: July 2018 Contact information: Shlomi Atar, shlomi@smore.com Ohad Maishar, ohad@smore.com This report is describing Smore s newsletters that are available on the web, on , mobile web and PDF versions. These newsletters are created by the smore.com authoring tool, and hosted by Smore. These newsletters can be embedded on different websites, shared over or shared as a link, in any other text based communication platform. Smore s newsletters has been developed to support WCAG 2.0 AA level, as described at and applicable U.S. Section 508 standards. Evaluation Methods Used: We ve tested many diffenerent newsletters with the WebAIM accessibility tool to verify conformity. Page 2 of 33
3 Standards/Guidelines This report covers the degree of conformance for the following accessibility standard/guidelines: Standard/Guideline Web Content Accessibility Guidelines 2.0, at WCAG / Included In Report Level A (Yes) Level AA (Yes) Level AAA (No ) Revised Section 508 standards as published by the U.S. Access Board in the Federal Register on January 18, 2017 Corrections to the ICT Final Rule as published by the US Access Board in the Federal Register on January 22, 2018 EN Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V1.1.2 ( ) at (Yes) (Yes) Terms The terms used in the Conformance Level information are defined as follows: Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation. Supports with Exceptions: Some functionality of the product does not meet the criterion. Does Not Support: The majority of product functionality does not meet the criterion. Not : The criterion is not relevant to the product. Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA. Page 3 of 33
4 WCAG 2.0 Report Tables 1 and 2 also document conformance with: EN : Chapter 9 - Web, Chapter 10 - Non-Web documents, Section Non-Web Software (excluding closed functionality), and Section Non- Web Software (closed functionality). Revised Section 508: Chapter Scope, Content Creation or Editing, and Chapter Electronic Support Documentation. Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements. Page 4 of 33
5 Table 1: Success Criteria, Level A Non-text Content (Level A) (Web) (non-web document) (Software) (Closed Functionality Software) Audio-only and Video-only (Prerecorded) (Level A) (Web) (non-web document) (Software) and (Closed Software) Captions (Prerecorded) (Level A) Applicale Closed: Not Closed: Not Not All Smore s newsletters have alt tags to all of their nontextual elements. The Smore editor tool allows setting of the alt text for every image that the user has uploaded. Video and audio embeds in newsletters uses Youtube/Vimeo links, which supports capitioning natively. The Smore editor tool only allows adding videos from Youtube and Vimeo. Page 5 of 33
6 Not (Web) (non-web document) (Software) (Closed Software) Does not apply Audio Description or Media Alternative (Prerecorded) (Level A) (Web) (non-web document) (Software) (Closed Software) Info and Relationships (Level A) (Web) (non-web document) (Software) (Closed Software) Does not apply Not Closed: Not Not Closed: Not Smore newsletters comply with the standard and preserve meaningful relationships. The Smore editor tool lets the users to edit blocks of predefined structure, so we can verify the meaningful relationships. Page 6 of 33
7 1.3.2 Meaningful Sequence (Level A) (Web) (non-web document) (Software) (Closed Software) Does not apply Sensory Characteristics (Level A) (Web) (non-web document) (Software) (Closed Software) Does not apply Not Not Use of Color (Level A) Smore newsletters comply with the standard and preserve meaningful sequence. The Smore editor tool lets the users to edit blocks of predefined structure, so we can verify the meaningful sequence. Page 7 of 33
8 (Web) (non-web document) (Software) (Closed Software) Does not apply Audio Control (Level A) (Web) (non-web document) (Software) (Closed Software) Does not apply Keyboard (Level A) (Web) (non-web document) (Software) (Closed Software) Smore newsletters don t use color to convey meaning without text explanation. Not Not Closed: Not Not Supported The Smore editor doesn t use color to convey meaning without text explanation. Smore newsletters are functional with keyboard only navigation. The Smore editor doesn t support keyboard only navigation. Page 8 of 33
9 2.1.2 No Keyboard Trap (Level A) (Web) (non-web document) (Software) (Closed Software) Does not apply Timing Adjustable (Level A) (Web) (non-web document) (Software) (Closed Software) Does not apply Not Not Smore newsletters are functional with keyboard only navigation. The Smore editor doesn t support keyboard only navigation. However, there are no keyboard traps. Smore doesn t use moving or scrolling information. Page 9 of 33
10 2.2.2 Pause, Stop, Hide (Level A) (Web) (non-web document) (Software) (Closed Software) Does not apply Three Flashes or Below Threshold (Level A) (Web) (non-web document) (Software) (Closed Software) Does not apply Bypass Blocks (Level A) (Web) (non-web document) Does not apply Not Not Not Not Software: Supported Smore doesn t use moving or scrolling information. Smore doesn t has flashing content. Smore newsletters comply with the standard and annotate bypass blocks (for example: navigation). Page 10 of 33
11 . The Smore editor tool lets the users to edit blocks of predefined structure, so we can verify bypass blocks support (Software) Does not apply (Closed Software) Does not apply Does not apply to non-web software Does not apply to non-web docs Page Titled (Level A) (Web) (non-web document) (Software) - Does not apply (Closed Software) Does not apply Focus Order (Level A) (Web) (non-web document) (Software) (Closed Software) Does not apply Smore newsletters comply with the standard and every one of them has a proper page title. We use the newsletter name as the page title, and the user can choose it when she edits her newsletter. Smore newsletters comply with the standard and keep a meaningful focus order. The Smore editor keeps a meaningful focus order. Page 11 of 33
12 2.4.4 Link Purpose (In Context) (Level A) (Web) (non-web document) (Software) (Closed Software) Does not apply Language of Page (Level A) (Web) (non-web document) (Software) (Closed Software) On Focus (Level A) Not Supported Smore newsletters comply with the standard and keep meaningful links purpose. The Smore editor keeps a meaningful focus order. Smore newsletters (on high paid tiers) support automatic translation to more than 100 languages. The Smore editor only supports English at the moment. Smore newsletters comply with the standard and have a proper behavior on focus change. Page 12 of 33
13 (Web) (non-web document) (Software) (Closed Software) Does not apply On Input (Level A) (Web) (non-web document) (Software) (Closed Software) Does not apply Error Identification (Level A) (Web) (non-web document) (Software) (Closed Software) The Smore editor have a proper behavior on focus change. Smore newsletters comply with the standard and have a proper behavior on input change. The Smore editor have a proper behavior on input change. Smore newsletters comply with the standard and provide meaningful error messages. The Smore editor provides meaningful error messages. the Smore editor, so they are automatically conformed Page 13 of 33
14 3.3.2 Labels or Instructions (Level A) (Web) (non-web document) (Software) (Closed Software) Does not apply Parsing (Level A) (Web) (non-web document) (Software) (Closed Software) Does not apply Name, Role, Value (Level A) Smore newsletters comply with the standard and provide meaningful labels and instructions. The Smore editor provides meaningful labels and instructions. the Smore editor, so they are automatically conformed All Smore products and services uses a fully parsable standard HTML. Page 14 of 33
15 (Web) (non-web document) (Software) (Closed Software) Does not apply Smore newsletters comply with the standard and provide name, role and value for every input element. The Smore editor provides name, role and value for every input element. the Smore editor, so they are automatically conformed Table 2: Success Criteria, Level AA Captions (Live) (Level AA) (Web) (non-web document) (Software) (Closed Software) Does not apply Not Electronic Docs: No Not Page 15 of 33
16 1.2.5 Audio Description (Prerecorded) (Level AA) (Web) (non-web document) (Software) (Closed Software) Does not apply Contrast (Minimum) (Level AA) (Web) (non-web document) (Software) (Closed Software) Does not apply Resize text (Level AA) (Web) (non-web document) (Software) Not Electronic Docs: No Not with Exceptions with Exceptions Smore newsletters (on high paid tiers) have a special accessibility bar that lets the end user change the contrast. The Smore editor doesn t have a way to change the contrast of the editor. However, all smore newsletters automatically support the high contrast capabilities. Smore newsletters (on high paid tiers) have a special accessibility bar that lets the end user change the text size. Page 16 of 33
17 The Smore editor doesn t have a way to change the text size of the editor. However, all smore newsletters automatically support the text resize capabilities (Closed Software) Images of Text (Level AA) (Web) (non-web document) (Software) (Closed Software) Does not apply Multiple Ways (Level AA) (Web) (non-web document) Does not apply (Software) Does not apply (Closed Software) Does not apply Does not apply to non-web software Smore newsletters comply with the standard and uses text over images as much as possible (Using webfonts and advanced CSS and SVG) The Smore editor uses text over images as much as possible. the Smore editor, so they are automatically conformed Smore newsletters comply with the standard and provide multiple ways to navigate. The Smore editor provides multiple ways to navigate. the Smore editor, so they are automatically conformed Page 17 of 33
18 Does not apply to non-web docs Headings and Labels (Level AA) (Web) (non-web document) (Software) (Closed Software) Does not apply Focus Visible (Level AA) (Web) (non-web document) (Software) (Closed Software) Does not apply Language of Parts (Level AA) (Web) Smore newsletters comply with the standard and provide meaningful headings and labels. The Smore editor provides meaningful headings and labels. the Smore editor, so they are automatically conformed Smore newsletters comply with the standard and provide visual indication for focus on input elements. The Smore editor provides a visual indication for focus on input elements. the Smore editor, so they are automatically conformed Smore newsletters (on high paid tiers) support automatic translation to more than 100 languages. Page 18 of 33
19 Not Supported The Smore editor only supports English at the moment (non-web document) (Software) Does not apply (Closed Software) Does not apply Consistent Navigation (Level AA) (Web) (non-web document) Does not apply (Software) Does not apply (Closed Software) Does not apply Does not apply to non-web software Does not apply to non-web docs Consistent Identification (Level AA) (Web) (non-web document) Does not apply (Software) Does not apply (Closed Software) Does not apply Smore newsletters comply with the standard and provide consistent navigation across the website. The Smore editor provides consistent navigation. Smore newsletters comply with the standard and provide consistent UI components across the website. The Smore editor provides consistent UI components across the website. Page 19 of 33
20 Does not apply to non-web software Does not apply to non-web docs Error Suggestion (Level AA) (Web) (non-web document) (Software) (Closed Software) Does not apply Error Prevention (Legal, Financial, Data) (Level AA) (Web) (non-web document) (Software) (Closed Software) Does not apply Not Not Not Smore newsletters comply with the standard and provide suggestions for erroneous input automatically. The Smore editor provides suggestions for erroneous input automatically. Page 20 of 33
21 Report As Smore is a web based platform, most of these features are supported through modern browsers and operation systems. Smore is built using WCAG 2.0 AA standard, and thus interact well with modern browser and operation systems accessibility features. Chapter 3: Functional Performance Criteria (FPC) Without Vision Supported With Limited Vision Supported Without Perception of Color Supported Without Hearing Supported With Limited Hearing Supported Without Speech Supported With Limited Manipulation Supported With Limited Reach and Strength Supported With Limited Language, Cognitive, and Learning Abilities Supported Chapter 4: Hardware 402 Closed Functionality Heading cell no response required Heading cell no response required General Heading cell no response required Heading cell no response required Speech-Output Enabled Heading cell no response required Heading cell no response required Information Displayed On-Screen Not Transactional Outputs Not Speech Delivery Type and Coordination Not User Control Not Braille Instructions Not Page 21 of 33
22 402.3 Volume Heading cell no response required Heading cell no response required Private Listening Not Non-private Listening Not Characters on Display Screens Not Characters on Variable Message Signs Not 403 Biometrics Heading cell no response required Heading cell no response required General Not 404 Preservation of Information Provided for Accessibility Heading cell no response required Heading cell no response required General Not 405 Privacy Heading cell no response required Heading cell no response required General Not 406 Standard Connections Heading cell no response required Heading cell no response required General Not 407 Operable Parts Heading cell no response required Heading cell no response required Contrast Not Input Controls Heading cell no response required Heading cell no response required Tactilely Discernible Not Alphabetic Keys Not Numeric Keys Not Key Repeat Not Timed Response Not Operation Not Tickets, Fare Cards, and Keycards Not Reach Height and Depth Heading cell no response required Heading cell no response required Vertical Reference Plane Not Vertical Plane for Side Reach Not Vertical Plane for Forward Reach Not Side Reach Not Unobstructed Side Reach Not Obstructed Side Reach Not Forward Reach Not Unobstructed Forward Reach Not Page 22 of 33
23 Obstructed Forward Reach Not Operable Part Height for ICT with Obstructed Forward Reach Not Knee and Toe Space under ICT with Obstructed Forward Reach Not 408 Display Screens Heading cell no response required Heading cell no response required Visibility Not Flashing Not 409 Status Indicators Heading cell no response required Heading cell no response required General Not 410 Color Coding Heading cell no response required Heading cell no response required General Not 411 Audible Signals Heading cell no response required Heading cell no response required General Not 412 ICT with Two-Way Voice Communication Heading cell no response required Heading cell no response required Volume Gain Heading cell no response required Heading cell no response required Volume Gain for Wireline Telephones Not Volume Gain for Non-Wireline ICT Not Interference Reduction and Magnetic Coupling Heading cell no response required Heading cell no response required Wireless Handsets Not Wireline Handsets Not Digital Encoding of Speech Not Real-Time Text Functionality Reserved for future Reserved for future Caller ID Not Video Communication Not Legacy TTY Support Heading cell no response required Heading cell no response required TTY Connectability Not Voice and Hearing Carry Over Not Signal Compatibility Not Voice Mail and Other Messaging Systems Not 413 Closed Caption Processing Technologies Heading cell no response required Heading cell no response required Decoding and Display of Closed Captions Not Pass-Through of Closed Caption Data Not Page 23 of 33
24 414 Audio Description Processing Technologies Heading cell no response required Heading cell no response required Digital Television Tuners Not Other ICT Not 415 User Controls for Captions and Audio Descriptions Heading cell no response required Heading cell no response required Caption Controls Not Audio Description Controls Not Chapter 5: Software Scope Incorporation of WCAG 2.0 AA See WCAG 2.0 section See information in WCAG section 502 Interoperability with Assistive Technology Heading cell no response required Heading cell no response required User Control of Accessibility Features Supported No Disruption of Accessibility Features Supported Accessibility Services Heading cell no response required Heading cell no response required Object Information Supported Modification of Object Information Supported Row, Column, and Headers Supported Values Supported Modification of Values Supported Label Relationships Supported Hierarchical Relationships Supported Text Supported Modification of Text Supported List of Actions Supported Actions on Objects Supported Focus Cursor Supported Modification of Focus Cursor Supported Event Notification Supported Platform Accessibility Features Supported 503 Applications Heading cell no response required Heading cell no response required Page 24 of 33
25 503.2 User Preferences Not Alternative User Interfaces Not User Controls for Captions and Audio Description Heading cell no response required Heading cell no response required Caption Controls Not Audio Description Controls Not 504 Authoring Tools Heading cell no response required Heading cell no response required Content Creation or Editing (if not authoring tool, enter not applicable ) See WCAG 2.0 section See information in WCAG section Preservation of Information Provided for Accessibility in Format Conversion Supported PDF Export Supported Prompts Supported Templates Supported Chapter 6: Support Documentation and Services Scope Heading cell no response required Heading cell no response required 602 Support Documentation Heading cell no response required Heading cell no response required Accessibility and Compatibility Features Supported Electronic Support Documentation See WCAG 2.0 section See information in WCAG section Alternate Formats for Non-Electronic Support Documentation Not supported 603 Support Services Heading cell no response required Heading cell no response required Information on Accessibility and Compatibility Features Supported Accommodation of Communication Needs Not Supported EN Report Page 25 of 33
26 As Smore is a web based platform, most of these features are supported through modern browsers and operation systems. Smore is built using WCAG 2.0 AA standard, and thus interact well with modern browser and operation systems accessibility features. Chapter 4: 4.2 Functional Performance Statements (FPS) Usage without vision Supported Usage with limited vision Supported Usage without perception of colour Supported Usage without hearing Supported Usage with limited hearing Supported Usage without vocal capability Supported Usage with limited manipulation or strength Supported Usage with limited reach Supported Minimize photosensitive seizure triggers Supported Usage with limited cognition Supported Privacy Supported Chapter 5: Generic Requirements 5.1 Closed functionality Heading cell no response required Heading cell no response required General Heading cell no response required Heading cell no response required Closed functionality See 5.2 through 13 See information in 5.2 through Assistive technology See through See information in through Non-visual access Heading cell no response required Heading cell no response required Page 26 of 33
27 General Supported Auditory output delivery including speech Supported Auditory output correlation Supported Speech output user control Supported Speech output automatic interruption Supported Speech output for non-text content Supported Speech output for video information Supported Masked entry Supported Private access to personal data Supported Non-interfering audio output Supported Private listening Supported Speaker volume Supported Volume reset Supported Spoken languages Supported Non-visual error identification Supported Receipts, tickets, and transactional outputs Supported Functionality closed to text enlargement Supported Visual output for auditory information Supported Operation without keyboard interface Heading cell no response required Heading cell no response required Closed functionality See through See information in through Input focus Supported 5.2 Activation of accessibility features Supported 5.3 Biometrics Not 5.4 Preservation of accessibility information during conversion Not 5.5 Operable parts Heading cell no response required Heading cell no response required Means of operation Not Operable parts discernibility Not 5.6 Locking or toggle controls Heading cell no response required Heading cell no response required Page 27 of 33
28 5.6.1 Tactile or auditory status Not Visual status Supported 5.7 Key repeat Supported 5.8 Double-strike key acceptance Supported 5.9 Simultaneous user actions Supported Chapter 6: ICT with Two-Way Voice Communication 6.1 Audio bandwidth for speech (informative) Heading cell no response required Heading cell no response required 6.2 Real-time text (RTT) functionality Heading cell no response required Heading cell no response required RTT communication Not Concurrent voice and text Not Visually distinguishable display Not Programmatically determinable send and receive direction Not Interoperability Not Real-time text responsiveness Not 6.3 Caller ID Not 6.4 Alternatives to voice-based services Not 6.5 Video communication Heading cell no response required Heading cell no response required General (informative) Heading cell no response required Heading cell no response required Resolution Not Frame rate Not Synchronization between audio and video Not 6.6 Alternatives to video-based services Not Chapter 7: ICT with Video Capabilities Page 28 of 33
29 7.1 Caption processing technology Heading cell no response required Heading cell no response required Captioning playback Not Captioning synchronization Not Preservation of captioning Not Audio description playback Not Audio description synchronization Not Preservation of audio description Not 7.3 User controls for captions and audio description Not Chapter 8: Hardware Generic requirements Heading cell no response required Heading cell no response required Standard connections Not Colour Not 8.2 Hardware products with speech output Heading cell no response required Heading cell no response required Speech volume range Not Incremental volume control Not Fixed-line devices Not Wireless communication devices Not 8.3 Physical access to ICT Heading cell no response required Heading cell no response required Change in level Not Clear floor or ground space Not General Not Forward approach Not Parallel approach Not Knee and toe clearance width Not Toe clearance Not Page 29 of 33
30 Knee clearance Not Unobstructed high forward reach Not Unobstructed low forward reach Not Clear floor space Not Obstructed (< 510 mm) forward reach Not Obstructed (< 635 mm) forward reach Not Unobstructed high side reach Not Unobstructed low side reach Not Obstructed ( 255 mm) side reach Not Obstructed ( 610 mm) side reach Not Visibility Not Installation instructions Not 8.4 Mechanically Operable parts Heading cell no response required Heading cell no response required Numeric keys Not Means of Operation of mechanical parts Not Force of operation of mechanical parts Not Keys, tickets and fare cards Not 8.5 Tactile indication of speech mode Not Chapter 9: Web (see WCAG 2.0 section) Chapter 10: Non-web Documents 10.1 General Heading cell no response required Heading cell no response required 10.2 Document success criteria Heading cell no response required Heading cell no response required through See WCAG 2.0 section See information in WCAG section Page 30 of 33
31 Caption positioning Not Audio description timing Not Chapter 11: Software Software success criteria (excluding closed functionality) See WCAG 2.0 section See information in WCAG section Software success criteria (closed functionality) See WCAG 2.0 section See information in WCAG section 11.3 Interoperability with assistive technology Heading cell no response required Heading cell no response required Closed functionality (informative) Heading cell no response required Heading cell no response required Accessibility services Heading cell no response required Heading cell no response required Platform accessibility service support for software that provides See through See information in through a user interface Platform accessibility service support for assistive technologies See through See information in through Use of accessibility services Supported Assistive technology Supported Object information Supported Row, column, and headers Supported Values Supported Label relationships Supported Parent-child relationships Supported Text Supported List of available actions Supported Execution of available actions Supported Tracking of focus and selection attributes Supported Modification of focus and selection attributes Supported Change notification Supported Modifications of states and properties Supported Page 31 of 33
32 Modifications of values and text Supported 11.4 Documented accessibility usage Heading cell no response required Heading cell no response required User control of accessibility features Supported No disruption of accessibility features Supported 11.5 User preferences Supported 11.6 Authoring tools Heading cell no response required Heading cell no response required Content technology Heading cell no response required Heading cell no response required Accessible content creation (if not authoring tool, enter not See WCAG 2.0 section applicable ) Preservation of accessibility information in transformations Supported Repair assistance Supported Templates Supported Chapter 12: Documentation and Support Services See information in WCAG section 12.1 Product documentation Heading cell no response required Heading cell no response required Accessibility and compatibility features Supported Accessible documentation See WCAG 2.0 section See information in WCAG section 12.2 Support Services Heading cell no response required Heading cell no response required Information on accessibility and compatibility features Supported All of our support documents uses the same newsletter platform, so they automatically comply Effective communication Supported All of our support documents uses the same newsletter platform, so they automatically comply Accessible documentation See WCAG 2.0 section See information in WCAG section Page 32 of 33
33 Chapter 13: ICT Providing Relay or Emergency Service Access 13.1 Relay services requirements Heading cell no response required Heading cell no response required Text relay services Not Sign relay services Not Lip-reading relay services Not Captioned telephony services Not Speech to speech relay services Not 13.2 Access to relay services Not 13.3 Access to emergency services Not Page 33 of 33
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