Raptor University. Visitor Module 101. Instructor: RAPTOR TECHNOLOGIES, LLC

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1 Raptor University Visitor Module 101 Instructor: RAPTOR TECHNOLOGIES, LLC

2 Visitor Module This course includes the following topics to get you started using the Raptor Visitor Module: Logging into Raptor Visitor Sign-In Scanning an ID Return Visitors Manually Entering Visitor Information Visitor Sign-Out Single Visitor Sign-out Multiple Visitor Sign-out Visitor Reports Visitor List Report by Criteria Who s in the Building Understanding Alerts

3 Logging into Raptor 1. Double-click the icon on your desktop to launch Raptor. 2. Enter your User Name ( address) and Password. 3. Click LOGIN. 4. If you have forgotten your password, click the Forgot Password link, enter your user name ( address) and click Submit. A new password will be ed to you.

4 Visitor Sign-In into Raptor The Visitor module provides schools the ability to track all visitors to the campus. Visitors can be signed in using one of the following methods: Scanning Visitor ID Quick Find Manually Enter Visitor Information

5 Scanning Visitor ID into Raptor 1. From the Visitors drop-down menu, select Sign In Visitor. 2. Insert the visitor's government-issued ID into the scanner. For the 800DX scanner, the license must be inserted face up, flat on the scanner bed, and aligned to the far right side (as shown below). 3. On the Sign In Visitor screen, click Scan.

6 Scanning Visitor ID, cont. into Raptor The fields on the Visitor Sign In form are automatically populated with First Name, Last Name, Date of Birth, ID Number and Photo. 4. Carefully verify that the information on the screen matches the information on the ID. Some IDs may not scan properly due to cracks, holograms, etc. 5. Double-click in the Notes field and type in or select a reason for the visit from the drop-down menu. 6. Click Submit & Print to print a visitor badge or click Submit to enter the information without printing a badge.

7 Return Visitors Quick Find If a visitor has previously been scanned into the system, you can quickly sign them in using the Quick Find feature. 1. From the Visitors drop-down menu, select Sign In Visitor. 2. On the Sign In Visitor screen, type the visitor s First Name, Last Name, or Full Name in the Quick Find text box. You can also type the first few letters of their name or their ID number (license number). 3. Click Find.

8 Returning Visitors Quick Find 4. In the Quick Find dialog box, select the name of the visitor in the list to automatically populate the fields on the Visitor Sign In screen. 5. Double-click in the Notes field and type in or select a reason for the visit from the drop-down menu. 6. Click Submit & Print to print a visitor badge or click Submit to enter the information without printing a badge.

9 Manually Enter A Visitor into Raptor 1. From the Visitors drop-down menu, select Sign In Visitor. 2. On the Sign In Visitor screen, enter the visitor s information in the fields. Only the bolded fields are required to sign in a visitor. A sex offender check requires a minimum of legal First Name, Last Name, and Date of Birth. 3. Click Submit & Print to print a visitor badge or click Submit to enter the information without printing a badge. IMPORTANT: Manually entered information is only stored for reporting purposes. Visitors who are entered manually into the system will not be available for sign in using the Quick Find method.

10 Visitor Sign-Out into Raptor When visitors leave your campus, you can sign them out in a variety of ways. You can also sign out multiple visitors at one time. 1. From the Visitors drop-down menu, select View Visitors. or On the Visitor Sign In screen, click the View Visitors button.

11 Visitor Sign-Out, cont. into Raptor 2. On the View Visitors screen: Click Sign Out under the Functions options for that visitor. or Select the check box next to the visitor s name and then click Sign Out. Multiple visitor check boxes can be selected for multiple visitor sign-out. 3. If you want to sign out ALL visitors at one time, click the Sign Out All button in the upper right-hand corner of the screen.

12 Visitor Reports into Raptor Use the Visitor Reports to generate a report of your visitors. 1. From the Visitors drop-down menu, select Visitor Reports. 2. Select the type of report you want to generate.

13 Visitor Reports into Raptor 3. Choose the data you want to include in the report. 4. Click Submit to generate the report.

14 Visitor Reports into Raptor 5. View your report. Sample Visitor List Report by Criteria: Sample Who s in the Building Report: 6. Use the icons on the toolbar to scroll through pages, save, export, or print the report.

15 Understanding Alerts This course includes the following topics to get you started using the Raptor Visitor Module: Understanding Alerts Sex Offender Alerts Private Alerts Emergency Alerts Instant Alerts

16 Understanding Alerts Alerts are used to flag specific individuals on your campus and to notify relevant response personnel. Types of alerts: Sex Offender Alerts Private Alerts Emergency Alerts Instant Alerts

17 Sex Offender Alerts Each time a visitor is Raptored, the name and date of birth are compared to the sex offender databases in all 50 states. If there is a match or there are multiple matches on these criteria, then a Possible Offender Alert is displayed. There can be a false positive match based on name and date of birth that is not the same person. Users need to compare the pictures and the detailed offender information to determine if it is an actual match. If it is an actual match, then choose Yes and silent alerts will be sent via and/or text to the customized recipient list. If it is not a match, choose No. For positive matches, follow the proper procedures set up by your school or district.

18 Private Alerts Common uses for private alerts include: Custody issues Restraining orders Banned visitors If there is a match or there are multiple matches on these criteria, then a Private Alert will be displayed. There can be a false positive match that is not the same person. Users must compare the pictures and the comments to determine if it is an actual match. If it is an actual match, then choose Yes and silent alerts will be sent via and/or text to the customized recipient list. If it is not a match, choose No. For positive matches, follow the proper procedures set up by your school or district.

19 Emergency Alerts If the Emergency Alerts feature is turned on for a school or for the district as a whole, an Emergency button will appear in the bottom right corner of each page. By clicking the Emergency button, a customizable emergency message will be sent via text, , and/or text-to-voice phone calls to a customized recipient list. You have 5 seconds to click Undo to cancel the emergency alert.

20 Instant Alerts Instant Alerts are used to send an alert to all buildings. The alert displays in the lower portion of the screen for all buildings. Users with Administrator permissions can create instant alerts in the ADMIN menu. The alert displays on the screen in all buildings immediately after it has been created. It will stay visible until midnight on the date of expiration.

21 Contact Us Raptor Technologies Support Call: 877-7RAPTOR ( ) Option #2 Version: June 11, 2015 NL