ORDER // AT ONCE RETAILER TRAINING MANUAL

Transcription

1 ORDER // AT ONCE RETAILER TRAINING MANUAL

2 BASIC NAVIGATION FUNDAMENTAL FUNCTIONALITY Click the icon to view Account Details, Show Intro Screen or Logout. Click the icon to access Help. () After logging in, the All Orders page displays if an unsubmitted order exists. Otherwise, the Shop At-Once pages displays. Click SHOP AT-ONCE to start a new order. () TIP Click ALL ORDERS on any header to return to the Account Summary page. () Nike, Inc. 05

3 MANAGING YOUR ORDERS ALL ORDERS PAGE Click any unsubmitted order to continue working the order. () Click any Submitted Order to view information about an existing order. () B Click the to delete an Unsubmitted order. It cannot be recovered once it is deleted. Click the to start another order with the same product and quantities. () : Turn on Viewing with Customer to hide wholesale prices. (4) 4 At Once saves the most recent order in the Unsubmitted orders section as an unnamed order. Nike, Inc. 05

4 SEARCHING AND FILTERING SEARCH MULTIPLE WAYS Use the search box to search by product name, product description, color or style/color number. () Use filters to view products with a certain availability, season, gender, product type, category, team, color, or price point. () Use Sort by to search by Quantity available, Style, Name or Wholesale price. () 4 0 Select the filter check box to show only previously purchased products. (4) : Availability is shown in a quick view below each product. TIP Use the Availability Filter to view products with a specific minimum quantity. Nike, Inc. 05 4

5 SHARING YOUR SEARCH LINK OR EXCEL DOWNLOAD Click the icon located under filter results (). Share your search in one of the following ways: Select Link to create a URL (). Copy the link from the URL field to share with any user who has access to Nike.net (). Click OK to close the search window. Select Excel to download a spreadsheet, then click Download (4). 4 TIP You must have less than 5000 products in your search results in order to download to Excel.

6 VIEWING PRODUCT DETAILS SHOP AT ONCE Search for the desired product using the Filters or Sort by dropdown menu. Click on the product image to view more detailed information. () VIEW PRODUCT DETAIL Click the thumbnails to view additional images. () Click the colorways to view different colors. () Scroll down to view available quantities. (4) 5 6 Click Similar Styles to view additional style selections. (5) Click Add to Cart to add product to the order. (6) 4 Product availability is real-time. Nike, Inc. 05 6

7 SETTING UP ALERTS PRODUCT AVAILABILITY Click the flag icon next to Add to Cart to create a product alert (). Enter quantities for each size. Click the calendar icon to set the date range to be notified for the alert. Click Save (). You will receive an if the product(s) comes available in the requested quantities. Set Alerts feature may be turned on or off for a given product ().

8 ADDING PRODUCT TO CART ONE-CLICK ORDERING Hover over an image and click the icon to add product to the cart. The icon will turn green. () : Products already in the cart have a green shopping cart next to the image. () To add products by style-color number see page. Nike, Inc. 05 8

9 PRODUCT AVAILABILITY CATEGORY DEFINITIONS All product is organized into availability categories. () Available Now Products that meet the search criteria have availability to order in the moment. Available Soon Products that meet the search criteria and have availability in the future. Not Available Products that do not have availability. Use Not Available to find alternate colorways or similar styles. Build To Order Products that can be ordered regardless of warehouse availability All Available Now + Available Soon + Not available. Build To Order not available to all product types and may not be visible to all accounts. For Build To Order instructions see next page. Nike, Inc. 05 9

10 BUILD TO ORDER SELECT PRODUCTS From the shop At Once page select Build To Order (). Click the thumbnail to view additional product details, size options and warehouse availability (). From the product details page, scroll to the bottom to see availability and Build to Order options. Enter quantity for Build To Order () or enter quantities to purchase products currently available in the warehouse (4). Build To Order will not be visible if there are no eligible products. There is a 44 unit minimum order for Build To Order selections. Orders may show a Pending status until confirmation or rejection of order is finalized. 4 Nike, Inc. 05 0

11 VIEWING YOUR SHOPPING CART VIEW CART Hover over Cart to view the cart. () Click VIEW CART to give the order a name. () Enter Order Name and click START ORDER (). The EDIT QUANTITIES page displays. Nike, Inc. 05

12 EDITING QUANTITIES EDIT QUANTITIES PAGE Enter quantity desired by clicking the request box and entering number. () : In some case, the distribution center can be selected. To quickly add additional products see page. Nike, Inc. 05

13 EDITING QUANTITIES ADD MORE PRODUCTS From the shopping cart scroll to the bottom of the product list and click Add More Products (). Enter the style-color number of products to add (). Enter up to 0 style-color numbers. For easy entry, copy and paste an existing product list. Select Add (). Products will automatically be included in the cart. Nike, Inc. 05

14 ENTERING ORDER DETAILS MODIFY THE PO NUMBER AND CRD Click PO NUMBER to edit PO number. Click CRD to edit the CRD. () : Changing the CRD may impact the ship date. SELECT SHIP-TO Click SHIP-TO to edit Ship-To. () If applicable, click radio button for correct Ship-To location. () If applicable, click dropdown to change shipping method. (4) When complete, click Continue. (5) 4 5 Nike, Inc. 05 4

15 PLACING THE ORDER PLACE ORDER Click PLACE ORDER. () An Add notes prompt displays. Check box to Add notes if applicable. () Select either S TO SELF or S TO NIKE. (). Enter message in text field. (4) Click PLACE ORDER to submit the order. (5) 4 5 Sending a note to Nike may delay shipment Nike, Inc. 05 5

16 CONFIRMING THE ORDER ORDER SUBMISSION After placing the order, the order confirmation page displays. () A confirmation will arrive within one hour. You can find detailed information on submitted order in the ORDER // Status. Nike, Inc STILL NEED HELP? Find more help topics in Nike.net HELP Nike, Inc. 04 6