Viewing Images over a Network or the Internet

Transcription

1 Viewing Images over a Network or the Internet To view camera footage recorder by your Digital Video Recorder (DVR) using the Internet Explorer web browser or via a supported mobile application on a phone, please follow the checklist below to make sure that everything has been setup correctly to allow this to work. Before you begin make sure you have the following information available to you: Internet Router local IP Address, which is usually x.1 or x.254. Internet Router Internet IP Address, which is the address assigned to your router by your Internet Service Provider. Note: This information is only required if you are going to connect to the DVR over the Internet using a web browser or mobile device. If your Router s Internet IP Address isn t static then you will have to use a Dynamic DNS (DYDNS) service. For more information about this please visit You will need to create a user account and a hostname for your DVR. If you don t have all this information, you will have to contact your Internet Service Provider or the person who configured your Internet Router to obtain it before configuring the DVR. Now you are ready to configure the DVR and your Internet Router, please follow the checklist below: Make sure the DVR is connected to your network or directly to your Internet Router using a Network Cable. If your Internet Router doesn t have any network ports on it, you will have to contact your Internet Service Provider to ask for an upgrade. Assign your DVR a static IP Address on your network. This can be configured by accessing the Main Menu, click the Advance Icon and then click the Network Icon. TYPE needs to be changed to STATIC. MEDIA PORT can be left at This is the Port which Internet Explorer will be using to view camera images. WEB PORT can be left at 80. This is the Port which Internet Explorer will be using to connect to the DVR. IP ADDRESS needs to be set as a valid IP Address for your network. If you know the local IP Address of your Internet Router (most routers are either or ), then you can use this to help decide on an IP Address. The first three parts of the IP address will be the same as your Router i.e and you will have to assign the last number, which must be unique and not already in use i.e. 100 would result in NETMASK in most instances this should be GATEWAY must be set to the IP Address of your Internet Router. DNS in most instances this should also be set to the IP Address of your Internet Router. DDNS Settings, which only need to be changed if your Internet Router doesn t have a static IP Address. If this is the case, then set DDNS to ON and enter the SERVICE, HOST NAME, USERNAME and PASSWORD assigned to you when you configured your Dynamic DNS account. Change the settings on your Internet Router to allow incoming Internet connections to your DVR. The settings that need to be configured can differ between different makes and models of Internet Router, but the most common configuration change is to do with the firewall settings. Log on to your Internet Router and click the Firewall settings menu. You will need to add an Inbound Service which allows all traffic on all ports to connect to the local IP Address of your DVR. If you are worried about security, separate connections can be made for the ports required to be open which are 80, Mobile Port 100 (unless this has been manually changed), 443 and the Media Port 9000 (unless this has been manually changed). But, there is no reason not to open all the ports because the DVR is a fully secure unit and will only accept traffic on the four ports shown anyway.

2 Save all configuration changes. If you don t know how to configure your Internet Router, please contact your Internet Service Provider or the person who configured your Internet Router to get instructions about how to configure it or get this process done for you. Now your DVR should be fully networked and accessible on your local network and the Internet. Connecting using an iphone First you must install the MEye application from the App Store. Search for the developer of the software by entering Sun Jian in the search box. Find the MEye application and click install. Run the MEye application and click the settings icon at the bottom of the screen, which looks like a Cog. Enter a Title by which the connection will be known. Enter the static Internet IP Address of your router, or your DyDNS web address in the Address box. Enter the Port number which should be the Mobile Port 100, unless this has been changed. Enter the User ID for your DVR, which is usually admin. Enter the Password for your DVR. Click the back icon at the top of the screen and connect to your DVR by clicking the Play icon at the bottom of the screen. You can navigate between camera views by clicking the number of the camera you wish to view. Connecting using a BlackBerry First you must install the MEye application from the CD provided with the DVR. Insert the CD into an optical drive. Connect your BlackBerry via USB to your computer and launch the BlackBerry Desktop Manager. In the menu you will see an option for Application Loader. Click this and you will see a screen appear that displays all the applications currently loaded on your BlackBerry. Above the list of currently installed BlackBerry applications you will see a button that says Add. Click on this button to bring up the add application dialog box. Navigate to optical drive and find the following file Cellular Phone Monitor/BlackBerry/MEye.alx. Choose OK and this application will appear in the list with all of your other installed software. Click the add button again and Cellular Phone Monitor/BlackBerry/MEye.cod and click OK. Verify that both entries of Meye have a check mark next to them and click the button labelled Next which appears below the list of applications. You will see the BlackBerry Desktop Manager run through a process and your BlackBerry may restart. Upon reboot of your BlackBerry you will see all of your newly installed applications on the applications screen of your device. Run the MEye application and click the settings icon at the bottom of the screen, which looks like a Cog. Enter the static Internet IP Address of your router, or your DyDNS web address in the Address box. Enter the Port number which should be the Mobile Port 100, unless this has been changed. Enter the User ID for your DVR, which is usually admin. Enter the Password for your DVR. Click the back icon at the top of the screen and connect to your DVR by clicking the Play icon at the bottom of the screen. You can navigate between camera views by clicking the number of the camera you wish to view.

3 Why can't I connect using IE9? Due to a change in the security setting within IE9, you will need to make the following changes: Go to the tools menu in Internet Explorer 9 and click on the Compatibility View Settings option. Add the IP Address or DYNDNS Address for your DVR into the Add this website: text box and click Add. Click Close. Go to the tools menu again and click on the Internet Options option. Click the Security tab. Click on the Trusted Sites icon. Click the Sites button. Untick the Require server verification (https: ) for all sites in this zone box (if it is ticked). Add the IP Address or DYNDNS Address for your DVR into the Add this website to the zone: text box and click Add. Click Close Click OK Restart your browser

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5 CONTENTS 1 INTRODUCTION MAIN FEATURES PRODUCT FEATURES PARAMETER BASIC WORKING PARAMETER ENTIRONMENT ADAPTABILITY DEVICE OPERATION MANUAL REMOTE KEY INSTRUCTION REMOTE CONTROL MOUSE OPERATION MENU TREE SYSTEM OPERATION USER LOGIN GUI OPERATION...9 RECORD SEARCH...9 BACKUP...11 RECORD MODE...11 HDD MANAGEMENT...12 BASIC SETUP...13 SYSTEM LANGUAGE SETUP...13 DATE / TIME SETUP...14 PASSWORD...14 DISPLAY SETUP...15 VIDEO / AUDIO SETUP...16 ADVANCED SETUP...17 ALARM SETUP...17 SYSTEM INFO...18 MOTION DETECT...18 MOBILE...19 SYSTEM MAINTAIN...20 NETWORK SETUP INTERNET EXPLORER OPERATION FEATURES USER LOGIN OPERATION INTERFACE LIVE REPLAY SETUP DVR INSTALLATION GUIDELINES PRODUCT OVERVIEW HDD INSTALLATION FREQUENTLY ASKED QUESTIONS COPYRIGHT WARRANTY SUPPORT

6 1 INTRODUCTION 1.1 MAIN FEATURES This 4 channel Digital Video Recorder (DVR), has local recording and playback as well as supporting: triple code remote network surveillance, data backup, parameter setting and motion detection. 1.2 PRODUCT FEATURES H.264 compression Two USB interfaces, USB2.0 for data backup, USB1.1 for mouse operation. 3.5 SATA HDD. Special file system for security. Translucent GUI, notes for selected menu items Optimized eight channel simultaneous playback Double level user management Supports live view, parameter setting and copy playback video via network PARAMETERS Item Device Parameter Specification System Video Audio Language GUI Password Video In Video Out Video Display Video Standard Audio Input Audio Output Chinese/English Graphic menu (OSD Menu) User password, administrator password 4ch composite video input 1.0Vp-p,impedance75Ω,BNC 2ch composite video output 1.0Vp-p,impedance75Ω,BNC 4 Channel : ¼ Channel Switch PAL,25f/s,CCIR 625line,50scene NTSC,30f/s,CCIR 525line,60scene 4ch audio input,impedance 600Ω,RCA 1ch audio output,impedance 600Ω,RCA 2

7 Audio Basic electricity output Record style Audio compression Linear electricity Audio video recorded simultaneously ADPCM Picture compression H.264 Picture Processing and Storage Picture resolution Streaming style Audio style Video code rate Audio code rate Data storage CIF / HD1 / D1 ISO ADPCM CIF: 384~768 Kbps (optional) HD1: 512~1024Kbps (optional) D1: 512~1024Kbps(optional) 32KB/s SATA HDD storage (optional) Connector Network interface RJ45,10M/100M Alarm Alarm input 4 alarm input USB Mouse U-disk USB1.1, USB2.0 VGA VGA Unavailable Software IE Web Browser Remote view, record download, parameter settings and etc. Software Upgrade Support USB firmware upgrade Voltage input AC : 110~240V Others Voltage output Power DC : 19V@3A 6W without HDD Working temperature

8 1.2.2 BASIC WORKING PARAMETERS Item Parameter Description Voltage Input 19V DC 19V Voltage Output for Camera 12V(+/-0.2) 12V,2A Video Impedance Input 75Ω 75Ω each channel Video Output 1Vp-p 1Vp-p CVBS signal SATA HDD One SATA with all capability Working Temperature Under normal conditions 1.3 ENTIRONMENT ADAPTABILITY For the safety when using the DVR and to prolong the life of the device, please pay attention on following: 1) When installing device, please comply all the electric product safety criteria 2) Power and ground: Do not touch the power socket, adapter or DVR with a wet hand. Do not drop liquid on the DVR. Do not put any object on the DVR. Please use a soft dry cloth to clean the DVR; do not use chemical agents. The Device will have voltage before startup if the power line is connected to power source. Unplug the power chord from power source if the device will not be used for a long time. 4

9 2. DEVICE OPERATION MANUAL Note: The enter key on the remote control has the same functionality as a click of the left mouse button. 2.1 REMOTE KEY INSTRUCTION REMOTE CONTROL Handheld Remote Controller Key Functions: 0-9 keys: During setup, number keys are used to input values. For viewing channels 1, 2, 3 and 4 use 1, 2, 3 and 4 on numeric keypad respectively., : Up, Down directional keys: Move selection up and down in setup menu., : Left, Right directional keys: Move cursor left or right in setup menu. QUAD : Switch to 4 Channel mode. FWD : Fast forward the video while in playback. press PLAY to return to normal speed. REV : Reverse the video while playback, press REW to switch, press PLAY to return to normal speed. POWER ON : Reset the DVR to Power on and Power off mode. (Standby and Start Up). LOGIN/LOCK : If security is enabled in the setup, use the LOGIN/LOCK key to Login to the DVR and enter the setup menu. Login by entering the User ID into User ID select and Password into the Password input boxes. To exit setup and operation use the lock function. Note: It is important to remember the password because there is no facility to reset the password. OSD : Press OSD for main menu. PTZ : Not supported. EXIT : Exit to the preview or return to the last menu. RECORD : Start manual record. STOP : Stop manual record. ASSISTANT : (For future use). 5

10 2.1.2 MOUSE OPERATION You can use mouse to operate the menu as well as using the IR remote controller. (It operates in the same way as the Windows Operating System does). Please insert the mouse into USB 1.1. Enter into main menu: Click the right mouse button on the live view. Click right button Exit the present menu: It will not save the settings if clicking the right key to exit. Exit the playback interface: Click the right key to exit during playback. Click the left button to enter into the setting interface. Click the left button to zoom the window on live view and playback video. Double clicking the left button will exit to the live view and playback multi-window interface. Click left button 1. Volume adjustment, color adjustment setting. This is for setting the single channel volume adjustment and color adjustment. If it is multi-window, please use the left button to select a single window. 2. The control shown when clicking the left button for volume adjustment and color adjustment is as follow: a. There is a box to show the volume on the volume adjustment interface. Move the mouse to the corresponding position and click the left button. The right side of box will show the volume, click x to exit. b. Color adjustment is the similar in operation to volume adjustment. When there are many options in the option frame, click the left button to see a pull-down menu. Clicking the left button on the playback interface allows the following operations >> Forward function, << Rew function, >>I Slow play function, I> Frame play function,> Play function, X Exit function. 1. In the input frame, clicking the left button to activate the keyboard. Numbers, symbols and alphabetical characters can all be input by clicking the mouse. Click left button 2. When inputting numbers, click the right key, the number soft keyboard will pop up first, and then use the left key to select the corresponding numerical value. Also click the left key to exit the number keyboard. 6

11 1. Press the left button to move the mouse, this can adjust the parameter on the volume, Mouse move color interface. And the corresponding parameter will be displayed at the same time. 2. In the Motion Detection setting interface, you can use the left button to drag the frame to set the motion detection area MENU TREE You can control all the functionality of the DVR using the operating menu. The following tree diagram shows the menu structure and more details about menu options will be shown in next chapter. 7

12 2.2 SYSTEM OPERATION USER LOGIN 1. START-UP Connect the DC19V/3A Power Adapter to the DVR. When the DVR has started, the POW LED will be on and 4 images will be displayed on the screen. If you have setup Power UP recording or Timed Recording, the system will record automatically and the corresponding LED will be on. Remark: 1) If there is no HDD in device, or the device didn t read the HDD, or the HDD couldn t be formatted it will display a H in the video preview interface. 2) You must format the HDD in the DVR before first using. The steps to do this are: Main Menu > HDD Management > Format. After formatting, the system will restart. 2. SYSTEM LOGIN You can login from the USER LOGIN window as follows. Input the device ID and user password via the numeric keyboard. You can access the main menu by pressing Apply if the password is enabled. Note: The Default Device ID is: 00000, User Password is and Admin Password is For your convenience and system safety, you can setup the User Password and change the Device ID in the Setup. Administrators have complete authority, while operators have limited authority to only watch and playback. Device ID: You just need to enter the device ID as the right frame. Password: enter the admin password or user password. 8

13 2.2.2 GUI OPERATION The main menu includes SEARCH, RECORD, HDD, BASIC, ADVANCE and Exit. Remark: To change the settings of sub menu items, you must press APPLY. It will not save the settings if you exit without saving. This DVR has a special feature: Explanation and information will be showed automatically when you move the cursor over a Menu option. 1. RECORD SEARCH Move the cursor to RECORD SEARCH (Icon highlighted when selected), press Enter t o enter into the setting interface. There are three methods of searching records. Method 1: Playback by Date Date input: You can adjust the date and time to check, press Enter or input the number directly to adjust the year, month, date. Then input the time in the next box, and click play to see the recorded video. Method 2: Playback by Recording Status: Input the date, click search and you can see the recording status on this date. 9

14 Instruction: MONTH: Will show the recording status in this month. Green means normal recording, Red means alarm recording, Blue means no recording. Clicking any date in this frame will search the recording status of that day, the search results will be shown below in the date frame.. DATE: Will show the recording status in this day, you can playback the recorded files in any period by clicking the corresponding period. Method 3: playback by file list: Input the search date, click SEARCH and you can see the recording status. Click an exact day and then click detail file and then you can see the detail file listed. CHANNEL: There are CH1, CH2, CH3, CH4 and All, giving a total of 5 options. Press Enter to change the channel to be displayed. TYPE: These are All, Normal and Alarm, total of 3 options. Press Enter and the content will be displayed in a list. Instruction: 1. FILE LIST, CH the corresponding channel the recorded file belongs too. SIZE is the displaying size of this file(unit:mb) TYPE is the displaying type of the recording file : there are two types: Normal and Alarm. Pressing BACKUP button will export the selected files to USB storage; 2. After moving the cursor up and down and selecting the files, press APPLY to enter into playback interface. If all channels have recording files, it will playback all windows at the same time; 3. If setup is on in the RECORD TIME in BASIC SETUP,it will show the date/time when playing back recorded file;if setup is off it will not display time. 4. During playback,press SLOW to play slowly;press FORWARD or REVERSE to speed up forward or reverse play; press PAUSE/STEP to pause and play frame by frame; press Exit to exit from playback and return to the former menu. 5. When playback of a file has finished, it will return to the file list. 10

15 2. BACKUP You can use USB to backup recordings too, by inserting a USB device into the USB2.0 port before backing up files. USB OTG (On-The-Go) is also supported. You can select the recording to be backed-up by using the direction keys, pressing Enter confirms the selected file (There will be a tick at the end of any selected recorded files), press Enter again the will disappear which means the selection has been cancelled. You can start to export the selected recording files by pressing BACKUP, as follows: Instruction: 1. When the available space on the backup device is less than the size of the recording file, the system will prompt Space not enough. 2. You can remove USB device directly when backup has finished. 3. RECORD MODE Move the cursor to RECORD (Icon highlighted when selected). Press Enter to enter the setting menu. Press Confirm and enter the setup menu option. You can use direction keys and cursor to change the options. 11

16 CHANNEL: ON: Means the channel is enabled for recording. QUALITY: There are three options: HIGHEST, HIGH and NORMAL, corresponding to HIGHEST, HIGH and NORMAL data stream standards. AUDIO: ON: Means audio recording for all channels is enabled, OFF: Means audio recording is disabled. REC.MODE: POWER UP: Means the device will start recording when it starts up. TIME: Recording as scheduled; you can tailor the setup schedule as follows. CHANNEL: You can select all channels or just one channel(blue means selected) DAILY: There are three modes: ALARM, NORMAL and NO REC. If you select one mode, the whole day will be recorded in that mode. You can cancel recordings by pressing the Enter button; grounding means do not recording. Different colors mean different record modes: Red means alarm record, Green means normal record and Blue means no record. RECORD SIZE: There are 15min, 30min, 45min, 60min options; to record using the mode selected. Scroll to APPLY and press ENTER to save the new settings. 4. HDD (Hard Disk Drive) MANAGEMENT. Move the cursor to HDD (Icon highlighted when selected), press Enter to enter into the setting interface, and you can use direction keys or cursor to change the options. 12

17 HDD STATUS: There are three settings available, normal, un-format, No HDD. If the HDD cannot run normally(including un-format and no HDD), there will be a H displayed on video live view. OVERWRITE: ENABLE: when HDD space is less than 4GB, the earliest recording files will be deleted, files will stop being deleted when the space available has increased to 10GB; DISABLE:when HDD space is less than 500MB the system will stop recording, and a prompt will display in live view: please shutdown and replace HDD. FORMAT: Move cursor to select device and press APPLY to start formatting. 5. BASIC SETUP Move cursor to select BASIC SETUP, then press ENTER or click the left mouse button to enter into the system language setup interface. Basic setup includes system Language, Date/Time, Password security, Display, Video/Audio and Exit. 6. SYSTEM LANGUAGE SETUP Move the cursor to select Language and press ENTER or click the left mouse button to enter into the system language setup interface. 13

18 System language is optional, including Chinese and English. You can choose the language you want. Note: The device will restart when you finish system language setup. 7. DATE/TIME SETUP Move cursor to select Date/Time and press ENTER or click the left mouse button to enter into the Date/Time setup interface. DATE: Setup system date via numeric key. DATE FORMAT: Press ENTER to switch the date patterns: there are YY-MM-DD and MM/DD/YY for your selection. TIME: Setup system time via numeric key. TIME FORMAT: Press ENTER to switch the time patterns; there are 12 HOURS and 24 HOURS for your selection. Note: You must press APPLY to save after you modify the time and date, modification will not be saved if you exit without saving. DST: For future use. 8. PASSWORD Move the cursor to PASSWORD (Icon highlighted when selected), press Enter to enter into the setting interface. 14

19 DEVICE ID: Press number key to setup the ID PASSWORD: Press APPLY to start or close the user password. If it shows ENABLE, you have to input the password when logging in, otherwise, you can access main menu directly. USER PASSWORD: Press number key to setup. ADMIN PASSWORD: Press number key to setup. NETWORK PW CLEAN: Select and apply will initialize the IE browser password. 9. DISPLAY SETUP Move the cursor to BASIC SETUP (Icon highlighted when selected), press Enter to enter into the setting interface. NAME: Press Enter to enter into the setting interface. POSITION: Name location is optional. You can press Enter to switch from bottom left, top left, bottom right, top right and OFF. COLOR: Press Enter to enter into setting interface as follow: 15

20 Press Enter or + - key or directly drag the bar to setup colors, including chroma, brightness, contrast and saturation, press APPLY to save the parameters once the setup is completed. PREVIEW: ON: Means the channel is allowed to view the live mode, OFF means not. PREVIEW TIME: ON: Means insert clock in live view, OFF means no clock. RECORD TIME: ON: Means insert clock in record file, OFF means no clock. 10. VIDEO/AUDIO SETUP Move the cursor to VIDEO/AUDIO SETUP (Icon highlighted when selected),press Enter to enter into setting interface. VGA RESOLUTION: 1024*768,800*600 CAMERA SYSTEM: Press Enter to select camera system: PAL or NTSC. VOLUME SETUP: Move cursor to VOLUME SETUP,then press Enter to access volume setup interface, press + - or number keys or directly drag the cursor to adjust the volume. 16

21 11. ADVANCE SETUP Move the cursor to ADVANCE SETUP (Icon highlighted when selected), press Enter to enter into Advanced Setup. Picture is below: Advanced Functions include Alarm settings, System information, Motion detection, Mobile phone monitoring, System maintenance, PTZ and Network settings. 12. ALARM SETUP Move the cursor to ALARM SETUP (Icon highlighted when selected), press Enter to access the settings interface. ALARM MANAGE: POST REC.:Post recording time setup: 30 seconds, 1 minute, 2 minutes and 5 minutes. 17

22 13. SYSTEM INFO Move the cursor to the SYSTEM INFO (Icon highlighted when selected), press Enter to access the setting interface. This interface includes: firmware version, MAC address and serial number. 14. MOTION DETECT Move the cursor to MOTION DETECT (Icon highlighted when selected), press Enter to access the setting interface. STATUS: Each channel has a corresponding channel switch, press Enter to turn on or turn off the motion detection for each channel. SENSITIVITY: Each channel has corresponding sensitivity setting; including four standards: higher, high, medium and low, press Enter to switch between them. 18

23 MD AREA: Each channel has a corresponding regional motion detecting setting, move the cursor to the corresponding setting and press Enter to enter the regional setting interface, red area mean motion detection is activated in that area, transparent block means motion detection is not activated in that area. Press the direction key on the remote control to move the cursor along the small pane. The position of the cursor is indicated by green frame. Press Enter to select or cancel motion detection in this small pane. When setup is finished, press Exit to go back to MD setup interface and settings will be saved automatically. Note: For Remote Control Operation: press Menu key to select or cancel full screen. For Mouse operation: click the left mouse button and drag the frame to setup the region for motion detection. 15. MOBILE For future use. (This is currently under development). MOBILE NETWORK: For future use. MOBILE PORT: For future use. 19

24 16. SYSTEM MAINTAIN Move the cursor to SYSTEM MAINTAIN (Frame turning red means this is selected), press Enter to enter into system maintain setup interface. AUTO RESET: When this is on, you can setup the time for device to restart. SYSTEM UPDATE: Copy the update file to the root directory of a thumb drive, and then insert it into the USB 1.0 port. Press Enter to upgrade the firmware and it will display the progress of the system upgrade as follows: DEFAULT SETTINGS: Restore all the settings to factory settings. 20

25 17. NETWORK SETUP Move the cursor to NETWORK SETUP (icon highlighted when selected), then press Enter to access the setting interface. TYPE: Options in Type include PPPOE, DHCP & Static. 1 Static Select [Static] in the type, press [Enter] to access the interface as below: MEDIA PORT: Transfers video data between the client and device. WEB PORT: Setup the port for Internet Explorer to connect to via HTTP. IP ADDRESS: Setup the IP address, and press Enter to input numbers to fill the IP Address. NET MASK: Press Enter to input numbers to fill Net Mask. GATEWAY: Press Enter to input numbers to fill Default Gateway. 2 DHCP Select the DHCP, to enter into the interface shown below. MEDIA PORT: Same as static setup. 21

26 WEB PORT: Same as static setup. NOTE: Restart the system after selecting DHCP, and it will automatically connect with a DHCP server. This will allocate an IP address when connected and the address will be shown on the interface. 3 PPPOE Select the PPPOE, and enter the interface shown below: MEDIA PORT: Port for private protocol of DVR and PC, default: If this port of the computer is applied by another server, please change to other free port. WEB PORT: HTTP Port. Default: 80. If admin change WEB port to: e.g. 8088, the port number should be added behind IP, should input into IP of IE. IP address: Fill in the IP address according to the network that the DVR is attached too. PPPOE username and password: Enter the username and password provided by the internet service provider. Apply these settings and reboot the system. After rebooting, the device will save its settings and set PPPOE as the default network type. The IP address will be automatically configure as a Dynamic IP address issued by the WAN. 22

27 4 DDNS: Move the cursor to DDNS and press Enter to enter the interface shown below: DDNS: Options are [ON/OFF]. If there is a DDNS service, setup to ON. SERVICE: Three services to select: 3322, DynDNS, Perfecteyes. HOST NAME: Input the name of the host server. USERNAME: Input the name of the user. PASSWORD: Input the password. Apply these settings and reboot the system. After rebooting, the device will save its settings. 23

28 3. INTERNET EXPLORER OPERATION 3.1 FEATURES To operate the DVR and view camera feeds over a network or via the Internet you need to use the Internet Explorer web browser. When Internet Explorer first connects to the DVR it will Install Active X control software which is designed to work with the browser. Note: Only the Internet Explorer web browser is supported with this product. To ensure there are no problems with using the software, we recommend Windows XP or Windows Vista Operating Systems, and Internet Explorer 6 / 7 / 8 Web Browsers. 3.2 USER LOGIN Input the local IP Address of the DVR in the Address box of the IE browser e.g. if the web port number is set as 80, then no extra information is necessary. If the port number has been changed on the DVR to a number other than 80, then the port number should be added after the IP Address e.g. when the IP Address is and the port is set to 8088, the complete Address to enter would be When connecting for the first time IE will automatically download the file to PC as shown below: The process may take 1~2 minutes. Please click the If your browser does not support the ActiveX to download, please click here link which is shown if automatic downloading has not been successful. 24

29 Once the viewing software has been installed, the system will automatically enter the User Interface shown below: If the language shown is Chinese, click the English option in the top left hand corner of the page. The username and password to use are the same as the ones used to login to the DVR. PASSWORD: Administrator has all authorities, operator has limited authorities, they can only watch, playback. Please change the unit No. and default password for system security. NETWORK: LAN/WAN The WAN option will limit the bandwidth used to operate the DVR so that it works correctly Remark: If trying to connect to the DVR over a WAN the IP Address needs to be public. 25

30 3.3 OPERATION INTERFACE Options in the main interface include Live View, Playback and Setup. Click any option to access LIVE Click to enter into the interface shown below PLAY Move cursor to the control icons, they will be highlighted when selected: Open all windows. Capture picture, save to local disk (default path is C:/DVR). Quick-start to record video on all channels. The left upper corner of each channel has the normal recording video symbol R ; click the icon to switch between single screen / quad, / nine, / 16 and split. Volume adjust button OTHER OPERATIONS 1. Select one channel in the preview screen (the selected channel s frame will be highlighted in RED). Double click the left mouse button to enter the selected channels single screen display. 2. Click one Channel using left mouse button in the preview screen, then click right mouse button, this will present a window shortcut Menu, see picture overleaf: 26

31 You can open, shut down and start this channel s record function via the shortcut menu. 3. Click the right mouse button in the live view screen, click open all windows or close all windows, to quickly open/close all windows REPLAY Click REPLAY to enter into the playback interface. Click right in the calendar interface and, to setup the month for searching; Click REFRESH on the calendar interface to display the recording information for the current month. 27

32 The highlighted date indicates video was recorded on that day. A red frame is the system date, clicking the date will search that days recording file list. For example, the above picture displays May The 15 th, 16 th, 17 th and18 th have recorded video, and system date is the18th of May The current search date is 18 th of May. Select the channel and type at the bottom of the calendar. Click SEARCH and the result will display as follows: Double click one of the listed recorded videos to playback. The file icon will change to, and the following picture will appear: The above blue progress bar shows the download progress, green progress bar shows playback progress Switch between pause/play. Stop Play. Fast Forward. Slow Play. Pause at next frame. 28

33 3.3.3 SETUP Click to enter into the setup interface, this interface includes Record, Alarm, PTZ, Network, Setting and System information RECORD Click to enter into the setup interface; you can check and change the parameter settings in the same way as using the User Interface of the DVR ALARM SETTING Click ALARM to enter into the setup interface; you can check and change the parameter settings in the same way as using the User Interface of the DVR. 29

34 NETWORK Click to access the setup interface; you can check and change the parameter settings in the same way as using the User Interface of the DVR. 30

35 SETTING Click to access the setup interface; you can check and change the parameter settings in the same way as using the User Interface of the DVR. BANDWIDTH: Set the bandwidth in kbps (128k, 192k, 256k, 384k, 512k,1024k) that you want to allocate for traffic over the Internet. This bandwidth does not include audio. FILE SAVE PATH: The save path of captured picture and recording video. IE login password and DST settings, which can be set the same as the DVR settings HOST INFO Click to access the system information interface (see picture below). This interface includes HDD status, remain record time, firmware version and MAC Address. All the information is fixed. 31

36 4. DVR INSTALLATION GUIDELINES 4.1 PRODUCT OVERVIEW 1. DEFINITION OF THE BUTTONS AND CONNECTORS ON THE FRONT PANEL Buttons on Front Panel Item Type Name Instruction 1 Standby STANDBY System standby button Control button Direction key OK Direction keys include: up down left right. Four buttons, which can move the cursor to setup and control PTZ. Confirm operation / in the PTZ control panel under live view 2 MUNE/EXIT Enter into main menu under live view, or exit sub menu REC ALM ERR Recording Alarm Error Status indicator FULL HDD On means the HDD is full. HDD Status 3 100M LINK POW On means network is 100M On means network has connected Power IR receiver IR Remote control receiver 4 USB2.0 USB2.0 USB2.0 for thumb drive to backup 5 USBMOUSE USB1.0 For USB mouse 32

37 2. THE DEFINITION OF BUTTONS AND CONNECTORS ON THE REAR PANEL 4 Channel Systems Connectors on Rear Panel Item Physical Connector Connector Description 1 POWER input DC 19V/3A 2 Video output Two video outputs for connecting TV or monitor (BNC) 3 Video input For connecting analog video signal input (BNC) 4 Audio Input For connecting audio signal 5 +12V Power supply for DC relay and the current is 100MA (Please ensure short circuit can not happen) 6 Network For connecting Ethernet 7 Audio output For connecting audio output 8 VGA output For connecting to a standard LCD Monitor 33

38 3. SYSTEM NETWORK DIAGRAM 4 Channel Systems 34

39 4.2 HDD INSTALLATION Caution: When working with electrostatic sensitive devices such as Hard Disks or the DVR unit, make sure you use a static-free workstation. Any electrostatic charge coming into contact with the Hard Disk or DVR can damage it permanently. Please install the HDD using the following steps: 1)Open the cover of the DVR and then you will see one HDD plate as follow. 2)Connect HDD line as follow 3)Affix HDD on HDD plate as indicated below with the screws shown. 4)Install the HDD plate back into DVR and close cover. Notice: Newly installed HDD should be formatted using the Format option within HDD Management on the system menu before recording. 35

40 5. Frequently Asked Questions If your problem is not listed below, please call contact your local Maplin store. 1. Question: DVR is not working after starting? Answer: Check the adaptor input. Check the power line, is it well-connected? Check the power on-off. Check the upgrade procedure. Check the main board of DVR. 2. Question: DVR is rebooting automatically or stopping after several minutes? Answer: Instability or low input voltage. Bad track on the hard drive or the connection of hard drive is not correct. On-off power supply is not enough. The front-end video signal instability. High temperature, too much dust, or a bad DVR operating environment. The main board is not connected with other boards correctly. The hardware of the DVR is defective. 3. Question: No output of single channel, multi channel or all channel video? Answer: Please check the adaptor of camera to see if it is connected. Please check the cable for connecting video input/output in the back panel of DVR. Please insert the video source directly into the display device and check if this is the cause of the problem. Check the brightness of the picture and reset it back to its original default setting. No video input signal or signal is too weak. Display settings in preview are set to be closed. The hardware of the DVR is defective. 36

41 4. Question: DVR cannot record after startup and the interface is showing "H" Answer: Make sure power adaptor is DC 19V. Make sure HDD is formatted. Check the power and data connection cables of the HDD. The HDD is defective. The SATA port is not working. 5. Question: What is meaning of R M I H showed in interface? Answer: R means the channel is recording. M means the channel is on motion detection. I means the channel is on alarm. H means there is either no HDD. the HDD is faulty or the HDD is full. 6. Question: DVR is having problem with real-time images, such as bad image color or serious brightness distortion Answer: If PAL and NTSC is not correctly selected on the BNC output, the images will be in black and white. DVR is not compatible with monitor. The video transmission distance is too far. The setting of DVR color, brightness or other settings are wrong. 7. Question: No audio sound when monitoring? Answer: Check sound box or speaker functions. Also check possible short circuit. Audio source may be connected to the video channel. You can click to full-screen to check. The hardware of DVR is defective. 8. Question: No audio sound when playing back? Answer: Setting problem: open audio-video item. Check the audio to see if it is closed in playback interface. 9. Question: System time is not correct? 37

42 Answer: Wrong setting or user did not click "Edit" to confirm. CMOS Battery is not connected properly. CMOS Battery is dead. Please change. 10. Question: Why the Stop recording using the right mouse button does not work, how to stop recording? Answer: The Stop recording using the right mouse button is only suitable for Manual recording. It can t stop recording when it s in start recording or the video using a video plan. If you want to stop recording, please make sure the system is not set to record at the current time. 11. Question: Motion detection is not working? Answer: The setting of motion detection area is not correct. Sensitivity is too low. 12. Question: CD-writer / USB backup error Answer: The data exceeds the capacity of backup device. The backup device is incompatible. The backup device is damaged. 13. Question: Remote control does not work? Answer: The address of remote control is not correct The distance of remote control is too far or the angle used is too great. Remote control batteries run out. Remote control is damaged or the front panel of DVR is damaged. 38

43 14. Question: Cannot login via the Web Browser? Answer: Please check the network to see if it is connected. Check if LINK or 100M LED is displayed normally on the panel; use ping xxx.xxx.xxx.xxx (DVR IP) to check if the Internet is linked properly. Recommended to use Windows XP or Vista operating system, also use IE6.0 browser or IE7.0 browser. ActiveX control has been blocked. Please manually install ActiveX control again. Please install DX8.1 and upgrade your video card driver. 15. Question: There is no picture or picture is not clear when you preview the recording or playback the recording via Internet Explorer. Answer: If you access DVR by IE, please choose "Wan" in "web environment". Please try "Close windows" by the right mouse button, and try "Open windows" again. 16. Question: It displays "other members are setting..." while setting DVR by Internet Explorer. Answer: It probably means someone else is using the DVR. Please check the DVR configuration interface or exit the DVR. 39

44 6. COPYRIGHT All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission from the copyright holder. According to copyright law, no recorded data may be used for purposes other than personal enjoyment without permission from the copyright holder. 7. WARRANTY One year limited hardware warranty This product is covered by a one year warranty against defects in material and workmanship. For all warranty issues please contact your place of purchase. Limitation of warranty The above warranty shall not apply to defects resulting from: Acts of nature, such as fire, static discharge. Damage from unauthorized repair, alteration or accident. Damage from misuse or neglect. A unit that has been modified or incorporated into other products or is used for institutional or other commercial purposes. Loss of customer s software, firmware, information, or memory data. Improper handling or installation. Sentient makes no other express warranty, whether written or oral, with respect to this product. Any implied warranty of merchantability or fitness for a particular purpose is limited to the one-year duration of this written warranty. 8. SUPPORT For support please contact your local Maplin store. We hope you enjoy using your Sentient product. 40