ecopy ShareScan v5.2 SP2 Release Notes for Xerox

Transcription

1 ecopy ShareScan v5.2 SP2 Release Notes for Xerox Contents 2014 Nuance Communications, Inc. All Rights Reserved. Introduction 1 Release highlights 1 Fixes and improvements 2 Known limitations and workarounds 3 Customer Support services 3 Licensing, Copyright, and Trademark information 4 Introduction This Release Notes file contains product information and suggestions for resolving problems that occur during use of ShareScan. For information about installing, configuring, and using the product, refer to the product documentation. It is recommended that you consult all documentation that contains information specific to this release including: Release Notes (this document), Pre-installation checklist, and Installation Guide. For more technical details about the content of this document, refer to the AskeCopy Knowledge Base. Release highlights Advanced Forms Processing Extender: an extended version of the ecopy Forms Processing Extender, offering a variety of new features and options like a new, powerful and intuitive Form Template Editor, optimized configuration user interface in the Administration Console and performance optimization. New and improved version of the Healthcare Extender

2 High Availability via MS NLB cluster: single point of administration for large MFP fleets and main functions such as ShareScan Manager service restart, trace export, etc. Document creation load balancing support. Capture Server Monitor: a utility for ecopy ShareScan 5.2 SP2 that monitors its managers, stops any node in case of malfunction and sends notification to a predefined address when ShareScan stops working on a node. Extended Job watchdog functionality: starting from the current version, it covers device jobs as well. Improved Cost Recovery v2 support for certain legacy devices. Extended OCR language support (100+ languages). More PDF Image Compression options (via the Administration Console). Optimized PDF text recognition: text available as part of the original PDF file without decreased quality. Syntax highlighting in the Database Lookup Extender. Support for MS SQL Server 2014: only as the ecopy configuration database (certain limitations apply database Lookup Extender and Quick Connect). Java Runtime Environment version 1.7 updated to update 51. Fixes and improvements Watcher device number reported correctly in Administration Console MAPI protocol incompatibility with 64 bit version of Outlook is properly communicated Mail watcher does not process s with empty 'From' field(s), therefore avoids hanging jobs 'Internal' user can successfully send message to POP3 account configured via watcher (converting pdf files to word) Seamless JRE update when installing ShareScan 5.2 SP2 Proper value displayed in Data Publishing mapping, when selecting New Document on the Redirect screen at the end of the previous job In Lookup Settings of Database Lookup Extender, highlighted query states are returned in the same way after cancelling from Edit/Copy/Remove states Creating device groups with the same name but in different case is not possible Optimized database connection when renamining device group in Administration Console CR with Equitrac works properly even at high CPU load ShareScan Manager configured with Activity tracking can be removed from ShareScan Troubleshooter tool Clearer user interface communication around the effect of Advanced Settings

3 Bypass session logon (no authentication) works properly in case only the user ID comes from Cost Recovery. Naming conflict resolved for files (incoming / being processed) with the same name in the same Watched Folder Stable data loading in Job Monitor web page Proper error messaging in Job Monitor More stable communication with web-based devices Job Monitor: more dynamic handling of large active jobs Image Control: profile export-import works correctly ScanStation: fixed on-screen workflow for the Worksite connector Scan to Desktop: fixed access errors in cases when root path permissions were set during connector configuration QuickConnect: index file XSLT transform creates xml output withproper indenting QuickConnect: Modified routing, file name or index file field values are not preserved after new document is selected on Redirect screen Known limitations and workarounds If Windows authentication credentials of current user is selected when installing Capture Server Monitor, the installation process is interrupted and rolled back. If you try and run a second instance of the Advanced FPE Form Template Editor while the first instance is still running, you may experience stability issues. In Advanced FPE Form Template Editor, it is recommended that you use TIFF files for templates with barcode anchor zones. Glossary Editor - Search: for optimal functionality obtain a signed virtual device connector glossary xml from product support. ScanStation: Brightness settings may not take effect on certain devices when scanning full color. Customer Support services Customer Support services include the following components: Note: Customer support for licensing, registration, and other non-technical issues Technical support Hardware RMA (Return Merchandise Authorization), where applicable Nuance Communications does not provide hardware support. Contact your hardware dealer/distributor, or system integrator for support information.

4 The support services are available to registered users of Nuance Communications software during the warranty period or for the duration of your software Maintenance and Support (M&S) agreement. Contact your supplier for details, as described in the M&S agreement. The main Support page is at where you can obtain information about Customer Support services, hours of operation, contact information, policies, and process descriptions. In the list of products, select the ecopy product and then click Go. The Support Overview page opens. In addition to support provided by your dealer or distributor, the Ask ecopy Web site provides 24x7 access to a knowledge base. To access Ask ecopy, click the link on the main Support page. If you purchased your software directly from Nuance Communications, check Ask ecopy for solutions to your technical problems. If necessary, open a ticket from the Ask ecopy Web site. Contact information US/North America Corporate Headquarters Telephone: Outside North America Please contact your local dealer or national sales organization. Licensing, Copyright, and Trademark information The information in this document is subject to change and does not represent a commitment on the part of Nuance Communications, Inc. The software described in this document is furnished under a license agreement. The software may be used or copied only in accordance with the terms of the agreement. It is against the law to copy the software on any medium except as specified in the license agreement. No part of this document may be reproduced, transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated into any language for any purpose other than the purchaser's personal use, without the written permission of Nuance Communications, Inc Nuance Communications. All Rights Reserved. Nuance, the Nuance logo, ecopy PaperWorks and OmniPage are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other trademarks referenced herein are the property of their respective owners. Open Text, edocs, Open Text Fax Server, and RightFax are registered trademarks or trademarks of Open Text Corporation in the United States and/or other countries. EMC, Documentum, and ISIS are registered trademarks of EMC Corporation. IBM, Lotus, Lotus Notes, and Lotus Domino are trademarks and/or registered trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries or both. Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, Windows, Windows NT, Outlook, SharePoint, and MS-DOS are registered trademarks and Windows Server and Windows Vista are trademarks of Microsoft Corporation in the USA and in other countries.

5 Autonomy and the Autonomy logo, imanage, Interwoven, and WorkSite are registered trademarks or trademarks of Autonomy Corporation plc. All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation or Fuji Xerox Co., Ltd.