HELP MDC 101. Mobile Data Computer Training v10/15. proudly serving the

Transcription

1 HELP MDC 101 Mobile Data Computer Training v10/15 proudly serving the

2 Models differ by agency CF-19 - smaller, tablet function CF-30 integrated antenna CF-31 larger, stylus holder

3 What is an MDC? Mobile Data Computer Ruggedized to withstand elements Communicate via chat messaging/ Interact with dispatched calls Mapping LAW: wants & warrants and reporting access

4 Interface / Inputs Location of ports may vary based on your model. \ Closed, laying flat. Pull out handle to access to opening latch.

5 Side Keep covers closed when not in use to keep out the elements. SD Memory Card & Wireless card port Modem Port USB Port Power Strip (DC-IN Jack)

6 Back Side Keep covers closed when not in use to keep out elements. External Display Port (docking station port) VGA Port

7 Back Side Microphone Additional Jack USB Port Headphone External Antenna Jack Connector Docking Station Port External Display Port (attach to projector) Printer Port

8 Side Multimedia pocket (CD-ROM slot) only installed in some models. Battery Pack (don t remove unless for service)

9 Powering Up Slide & hold power button for 1 second or until power indicator lights up. On some models, if you hold the power slider too long, you will force the power to go off. In cold weather, it may take minutes for your unit to power up.

10 Lights & Indicators

11 Lights & Indicators cont.

12 Your Desktop Calendar moveable & interactive Troubleshooting / Diagnostic Info Box helpful when getting help from Data Systems.

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17 Shavlik Patch Management

18 Symantec Antivirus Helps keep your MDC safe from viruses and security risks. If version is more than a month old, click Live Update and get the latest protection.

19 NetMotion Mobility Green means you are connected to a wireless network.

20 Intel PRO/Set Wireless Your WiFi manager. If having connectivity issues, check here. Double clicking will let you see what network you re connected to. Speed / Signal Quality

21 Battery Indicator See if the battery is charging Check battery life

22 Safely Remove Hardware Right-click and select the external hard drive you want to remove. This ensures you don t damage a flash drive, SD Card, camera with cord, etc.

23 Clock May not auto change with seasonal time shifts. Right click to activate clock editor and change as needed.

24 My Computer - Access your storage drives - If you insert a flash drive, you can access it through this

25 Formula Calculator - Part of VisionTEK software - Helpful in recording incident stats like drag factor, skid to stop, etc.

26 VisionTEK FrontLine - Your everyday software to access Messaging, and incidents.

27 Desktop Icons OpenOffice Calc - A free, open software comparable to Microsoft Excel. - You can create spreadsheets in this software and others will be able to open in Excel. - You can open Microsoft Excel files with OpenOffice Calc.

28 VZAccess Manager - Control screen for your Verizon Wireless Card or USB. - This is used when you re in an area that doesn t offer wifi connection - You must have your Verizon card or USB card plugged into your MDC - Also accessible from taskbar below

29 MAPS MENU - Shortcut

30 Desktop Icons Screen Copy - Double clicking this will capture whatever is on your desktop. - Auto-saved to you re My Documents folder.

31 Desktop Calendar - Double-click this icon to activate calendar on desktop OR just double-click the actual calendar. - Auto-highlights today s date so you never report the wrong date of an incident. - You can scroll through months with the < & > arrows. - Double click a date box to add an event/note. Can set reoccurrence to every year.

32 Big Calculator - The simple calculator you re familiar with on your personal computer

33 Central Resources - Shortcut to the WCPSN website that holds helpful links and resources

34 Desktop Icons My Documents - Shortcut to where any screen prints or downloaded documents are saved.

35 ERGO2012 Desktop - Emergency Icons Response Guidebook for First Responders - Holds data for materials, chemical warfare, etc.

36 WC Map Index - An interactive PDF map that allows you to quickly access maps of the county. - Maintained by CAD/RMS

37 Touch Screen Calibration Right-click and select Calibration Test Touch Point Button Selector (icon to the left) Mouse Property

38 Function Keys Fn + F1 Dims Screen Fn + F3 Display monitor externally Fn + F5 Lower volume Fn + F7 Monitor Sleep mode Fn + F10 Hard drive sleep mode Fn + F12 Keyboard Backlight on/off Fn + F2 Brightens Screen Fn + F4 Volume on/off Fn + F6 Increase volume Fn + F9 Display battery level

39 The Telecom Help System guarantees the appropriate person will receive your call/ , providing a quicker response. help@wcoh.net CONTACT TELECOM S HELP SYSTEM Option 3 Option 4 Option 5 Option 6 CAD/RMS/Training Application Support Training Scheduling Data Systems MDC, Gateway, Security, Passwords Radio Systems Radio or Voice Paging Telephony Systems Phones, Engraving, Alpha Pages HELP (4357)