Dripstone TVR0401/0801/1601. User Manual

Transcription

1 Dripstone TVR0401/0801/1601 User Manual 1

2 1 Important Safeguards and Warnings Electrical Safety All installation and operation should conform to your local electrical safety codes. We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation. Transportation Security Keep upright. Handle with care. Avoid heavy stress, violent vibration or water splashing during transportation, storage and installation. Installation Do not turn on power before completing installation of the DVR. Do not place objects on top of the DVR. It may overheat. Qualified Service Technicians All examination and repair work should be done by qualified service technicians. We are not liable for any problems caused by unauthorized modifications or attempts to self-repair by the user. Environment The DVR should be installed in a cool, dry place away from direct sunlight and inflammable or explosive substances, etc. Contact your local retailer if something is broken or missing in your package. Lithium Battery Improper battery use may result in fire, explosion, or personal injury. When replacing the battery, please ensure you use the same model. 2 Declaration The manual is for reference only. This manual may contain inaccurate data or printing errors. The products described in this manual may be updated at any time so your device may change when compared to this manual. If in doubt, obtain a copy of the latest procedures or additional documents with the company's after-sales department. Dripstone 9180 Kelvin Ave Chatsworth, CA This product should be transported, stored and operated in the specified environments. Accessories Before installation, please open the package and check all the components are included. Use all the accessories available in the package. 2

3 Contents... 1 Important Safeguards and Warnings Declaration... 2 Chapter 1: Product Introduction... 6 Product Overview... 6 Features... 6 Chapter 2: DVR Controls... 7 Front Panel... 7 Remote Control... 8 The Mouse Task Bar Icons The Screen Icons Menu Operation Icons Channel Toolbar Right Click Menu Screen Division PTZ Control Chapter 3: Installation Unpacking Inspection HDD Installation Installation of the CD Burner Alarm/PTZ/Control Keyboard Interface Chapter 4: Basic Operations Guide Power On and Off Power On Turn the Power Off (Shutdown) Restart Power Recovery Log in/log out Log In Log Out Start-up Wizard Adding a Device Channel Mode Switch Quickly Adding an IP Camera Searching for IP Channels to Add Add Device Manually IP Channel Management Menu Automatically Adding an IP Camera Modify Channel Configuration Configuring Events Alarm Configuration Alarm Input Alarm Output Abnormal Equipment Event Preview Live Preview Operational Actions Search Event Search Tag Search

4 Smart Search External Search Record Backup Chapter 5: Local Channel The Introduction of the Main Menu INFO System Information Event Information Net Channel Information LOG Information Chapter 6: Configuration IP Channel Network Configuring Events Storage management Backup Your Hard Drive Application Dynamic DNS P2P Connections Cloud Storage Server Push System setting Basic Settings Video Output Settings Abnormalities System Status Maintenance Account Management Restoring Default Settings Upgrading the Firmware Configuring the RS232 Devices Toolbar Presets Chapter 7: WEB Access WEB Operation Network Connection The control installation and the user login logout The Web Operations Interface The Real-time Monitoring PTZ Control Channel Search Record About Chapter 8: Reference Information Alarm Link Settings Alarm Out Linkage Record Snapshot PTZ Linkage Tour Show Message Buzzer

5 Port Mapping UPNP Function Automatic Mapping Port Mapping Manually Voice Intercom Configuration HDD S.M.A.R.T Hard Disk Problems How to detect Seagate HDD How to detect WDC HDD HDD Capacity Calculation Terms and Definitions Chapter 9: Troubleshooting

6 Chapter 1: Product Introduction Product Overview This series Digital Video Recorder (DVR) is a high performance digital video recorder (DVR), combined with H.264 video compression, highcapacity hard disk storage, TCP/IP transmission, embedded Linux operating system and a variety of other advanced technologies in the electronic information industry. These features ensure a high-quality, low bit rate video storage characteristics, and good system stability. Some of the products can enable switching between the DVR mode and Hybrid mode. Hybrid mode supports both analog cameras and network cameras; DVR mode only supports network cameras. This product supports local preview, multiple-window display, recorded file local storage, remote control and mouse shortcut menu operation, remote management and control function, recording, playback, monitoring, synchronization of audio and video. Also, the product supports advanced control technology and strong network data transmission capacity. Features Real-time Monitoring This DVR has a composite video signal interface and support TV, VGA or HDMI output simultaneously. Compression Function This DVR uses H.264 video compression standard and G.711 audio compression standard and has a high definition, low code rate of the video coding and the storage. Recording Function This DVR supports timing, linkage alarm, motion detection, SATA hard and local hard disk, DVR data backup and network backup. Video Playback Function This DVR allows searching for videos by a variety of conditions, playback in local and network. This DVR supports multiple videos playback, fast playing, slow playing and frame-by-frame playback. Video playback can display the exact time of the incident. This product provides time-line retrieving page for quick searching. Camera Control and Alarm This DVR can be controlled by the remote camera and is equipped with many alarm input interfaces. It can be connected to various types of alarm devices. It has dynamic detection, video loss, video block, multiple alarm output and scene lighting control. Communication Interface This DVR has USB 2.0 high-speed interface or ESATA interface and allows for many backup devices. It has standard Ethernet interface. You can plug and play in a variety of network conditions. Network Functions This DVR supports TCP / IP, UDP, RTP / RTSP, DHCP, PPPOE, DDNS, NTP P2P etc. It supports real-time network monitoring, video playback, control and management functions. With its built-in WEB server, you can directly access it through a web browser. Operation Mode This DVR supports various shortcut menu operation modes, on the front panel, remote control, mouse, etc. IT has a simple and intuitive graphical user interface. Channel Switch The simulating device is compatible with IP channels using the TVR channel switch. 6

7 Chapter 2: DVR Controls Front Panel Remote Control The Mouse Task Bar Icons Channel Toolbar Right Click Menu Front Panel No Name Icon Function 1 Power Power Power button. Press this button to turn the DVR on or off. 2 Shift Shift When in the input window, switch input methods. 3 Number Key 4 Input number larger than 10 Switch TAB. 1-9 Number Input (in number mode). English character Input (in English mode). Switch channel (in one channel mode). +10 To enter a digital larger than 10, press two-digit number: 1. Press the tens digit. 2. Press digital switch button. 3. Press ones digit. 5 Up/Down Assistant function such as PTZ menu. In monitor mode, switch between multiple-window and one-window. Activate the digital input box increase or decrease the number. Active pull-down menu to switch the drop-down box options. Activate checkbox to change status. Activate the text input box and step down carry and abdication. Activate the control box to move the slider. Activate display window to select the previous channel, next channel. 6 Left/Right Shift current activated control, and then move left and right. In monitor mode, switches the channel. 7 ESC ESC Go to previous menu, or cancel current operation. 8 Enter ENTER Confirm current operation. 9 Function Key Go to OK button. Go to menu. Shortcut function with FN key. 10 Auxiliary Fn One-window monitor mode: click this button to display assistant function: PTZ control and image color. Detection areas setting (like in motion detection setup), working with Fn and direction keys to realize setup. 7

8 In text mode, click it to delete the character before the caret (if there is no shift on the front panel, it can switch input methods), press this button for 1.5 seconds to clear all of the characters. In playback mode, switch the full screen. Realize other special functions. 11 Play/Pause Go to SEARCH interface. In PTZ channel: ZOOM+. In normal playback click this button to pause playback. In pause mode, click this button to resume playback. 12 Shuttle (outer ring) 13 Jog (inner dial) In real-time monitor mode, it works as left/right direction key. In real-time monitor mode, it works as up/down direction key. Remote Control The remote control interface is shown as below: Name Icon Function Multiple- Window Switch Switch between multiple-window and onewindow. 8

9 Search Remote Address Number Key Add Search the current channel. Click it to input the device number so that you can control it. 0~9 Input numbers (in number mode). Input English character (in English mode). Switch channel (one-window mode). Confirm/ Menu Key Menu/ Menu screen. Realize other special functions. Confirm current operation. Go to OK button. Go to menu. ESC ESC Go to previous menu, or cancel current operation. Digital Switch -/-- Enter a digital larger than 10, press two-digit number: 1. Press the tens digit. 2. Press digital switch button. 3. Press ones digit. Record Record Start or stop record manually. Auxiliary Key Fn In PTZ interface, click this button so the system can go to the Preset interface. One-window monitor mode, click this button to display assistant function: PTZ control and image color. Detection areas setting (like in motion detection setup), working with Fn and direction keys to realize setup. In text mode, click it to delete the character before the caret (if there is no shift on the front panel, it can switch input methods), press this button for 1.5 seconds to clear all of the characters. In playback mode, switch the full Direction Key Assistant function such as PTZ menu. In monitor mode, switch between multiple-window and one-window. Activate the digital input box increase or decrease the number. Active pull-down menu to switch the drop-down box options. Activate checkbox to change status. Activate the text input box and step down carry and abdication. Activate the control box to move the slider. Activate display window to select the previous channel, next channel. Shift current activated control, and then move left and right. In monitor mode, switch channel. Assistant function such as PTZ menu. Menu Menu Return to the Main Menu. Previous record/ Up arrow In playback mode, playback the previous video. 9

10 Iris- Next record/ Iris+ Forward 5sec Reverse 5sec Slow Play Backward Slow Play Forward Forward Stop Play/ Pause Down Arrow In PTZ mode, decrease the Iris or aperture size to let in less light e.g. sunlight or snowy conditions. In playback mode, playback the next video. In PTZ mode, increase the Iris or aperture size to let in more light e.g. low light conditions. In playback mode, forward 5 seconds. In playback mode, reverse 5 seconds. Multiple slow play speeds or normal playback backward. Multiple slow play speeds forward or normal playback forward. Various forward speeds and normal speed playback. In normal playback click this button to stop playback. Go to SEARCH interface. In PTZ channel: ZOOM+. In normal playback click this button to pause playback. In pause mode, click this button to resume playback. Controlling Multiple DVRs by Remote Control The DVR ID default is 8. There is no need to reset it when controlling a single DVR by the remote control. If you need to control multiple DVRs: 1. Activate the remote control: Choose controlled DVR. It starts successfully. 2. Aim the remote control to control the hard disk video recorder and press the Add button. 3. Input device ID between 1 and Press Enter to determine can control the corresponding number of hard disk video recorder. The Mouse In addition to front panel keys and remote control menu, you can use a mouse for control. Insert the mouse interface into the USB interface. Left Click Left click to enter the right menu or the main interface. Left click to access the menu option. Perform the operations instructions of the control. Change the state of the checkbox or dynamic detection blocks. Pop up a drop-down list when left click. In the state of PTZ 3D control, left drag the area to achieve regional enlarging or reducing. See details for the zoom effect Front Panel on page 7, PTZ control section. Double Click Double click to play video. Double click to make the screen full or exit. Right Click Right click to pop up the right menu in the real-time monitoring screen. Exit the current interface without saving. 10

11 Turning Wheel Turn the mouse wheel to change the value in the digital box. Switch the option of the combination box. Scroll back and forth to achieve the zoom function of channels and PTZ 3D. Task Bar Alarm Status Check the recent alarm status, click to show the following alarm message. Mouse Move Select controls of the current coordinates to move. Mouse Drag Select area to detect. Select area to shelter. Select zooming function of PTZ control. Task Bar For quicker operation, there is a task bar at the bottom of the screen in the Main Menu. Just move your mouse to the bottom of the screen to make it appear. Icon Function Description Main Return to the Main Menu. Menu Task Bar Screen Switching and sixteen channel. Task Bar PTZ control Task Bar Record Search Task Bar Manual Record Task Bar Net Channel To implement screen switch function, click the icon representing a single, four, nine Click to open the PTZ control menu. See PTZ Control on page 12 for the right-click menu. Click to select the search interface. Search on page 29. Click to select manual record interface. See Right Click Menu on page 12 for the rightclick menu. Click to enter Net channel interface. See Automatically Adding an IP Camera on page 22. Icons Task Bar Alarm Output Task Bar Intelligent window switch Conceal function Reset the channel order Taskbar Configurat ion Alarm output menu. See Task Bar Alarm Output on page 11 for the Alarm menu settings. Intelligent window switch. When the system is in face/perimeter analysis status, click to close the intelligent window in the right side of real-time monitoring screen and click again to open it. Color setting. See Color Setting on page 27 for the setting using the right-click menu. Click to reset the default channel order. Right click menu. Task Bar Mode: Choice of Resident or Automatically. Choice of Bottom and TOP. The Screen Icons The channel is recording. The video signal for the channel is interrupted. Motion detection occurs. The channel is in monitoring and locked status. 11

12 Adjust the level of the local audio output. Allow the display to cycle through a tour of all the cameras. Menu Operation Icons These icons represent the various kinds of actions you can take when changing settings. Icon Description Not selected. Selected. The drop-down button. Apply the settings and leave the interface. Cancel the settings. Set parameters. Save parameters. Restore the factory settings. Apply current settings to the system. Copy current settings to other channels. Enter the configuration interface. Select and configure the processing operation triggered by video detection or alarm. Channel Toolbar When the mouse moves to the top of window, it will show the channel toolbar. Icon Description Real-time playback in five minutes. Backup the last five-minute video to U disk. Backup time can be set. Snapshot and backup to U disk. Channel toolbar is temporarily closed for 30 seconds Set the sound volume. Right Click Menu Enter real-time monitoring video feed and right click the mouse. Screen Division PTZ Control Screen Division Choose single screen, four screens, nine screens or sixteen screens to view. PTZ Control To configure the PTZ (Pan, Tilt and Zoom): 1. Configure PTZ. Please refer to Adding a Device on page 18 and PTZ setting tab on page 41 for more details when configuring analog and IP cameras. 2. After configuring, click PTZ Control in corresponding channel to control PTZ. 12

13 page 24. Tour Pattern Enter cruise figure in box and click Cruise button to call cruise between points function. See Configure Tour on page 24. Enter patrol figure in box and click Pattern button to call patrol function. See Configure Pattern on page 24. Direction, steps, zoom, focusing, iris, preset points, cruising between points, patrols, sweeping the boundary, calling an auxiliary switch, light switch, horizontal rotation of PTZ can be controlled. NOTE: Greyed out button means the function is not supported. Field/Button Description SIT Step Means quick location button. Ensure that the protocol supports this function. After entering the page, click a point on the screen. PTZ will turn to the desired point and move the point to the center of screen. It also supports 4 to 16 times zooming when drag mouse in the quick location page. This is mainly used to control directions. The figure can be set from 1 to 8. Click or to adjust zooming, focus and brightness (iris). PTZ can control eight directions. But the front panel only can control up, down, right, and left. Preset Enter present figure in box and click Preset button to see the preset function. See Configure Preset on 13

14 Chapter 3: Installation Install your hardware in the following order Unpacking Inspection HDD Installation Installation of the CD Burner (optional) Alarm/PTZ/Control Keyboard Interface Unpacking Inspection When you receive this product, ensure all the items are in the box according to the packing list in the box. HDD Installation Your DVR will need a hard drive installed before you can record. Installation Preparation Steps Obtain a Phillips or cross (+) screwdriver. NOTE: The hard drive s capacity can be up to 64 TB but this may vary depending on model. 1. Remove the metal top cover by removing the two screws from each side of the cover and the three on the back. 2. Place the hard drive on a flat table and loosen the four screws. 3. Place the hard drive over the four holes on the bottom and slide them in. 4. Flip the case over and tighten the 4 screws with the Philips screwdriver 5. Connect the power and the data lines to the hard drive. 6. Reinstall the metal top cover and tighten the seven screws. The total duration of video data saved is decided by the HDD s capability and the DVR s parameters (recording setup, encoding setup). Please refer to the table in HDD Capacity Calculation on page 71. Installation of the CD Burner You may optionally install a CD burner to burn CDs of recorded video. Installation Preparation Steps Obtain a Phillips or cross (+) screwdriver. 1. Unscrew the seven screws on the side of the chassis and open the case cover. 2. Use a screwdriver to remove the bracket fixed in middle of the disk. 3. Open the front panel door and remove the baffle inside. 4. Connect the CD burner data cable and the power cord. 5. Reinstall the chassis cover. NOTE: The installation of the built-in CD burner is only for specific models of the DVR and affects disk space for installation and interfaces. Alarm/PTZ/Control Keyboard Interface Name Instructions CAUTION: Only use the HDD specified by the manufacturer. The HDD will be formatted automatically during booting and it may cause data loss. Alarm Input Connect the positive end (+) of the alarm input device to the alarm input port (ALARM IN 1 through 8) 14

15 Alarm Output Connect the alarm device. NVR Alarm Buzzer NVR Alarm Light Indicator RS-485 RS-485 communication port. They are used to control devices such as PTZ. Please connect in parallel 120TΩ between D+D- cables if there are too many PTZ decoders. Switch Signal Output Ground Out DC Switch Signal Output Out Ground Relay AC NOTE: Different models support different alarm input ports. Please refer to the specifications sheet for detailed information. Slight differences may be found on the alarm port layout. Examples of alarm input connections The alarm input is the switch quantity input. If the alarm input signal is not switch quantity signal but voltage signal, refer to the following connection: Alarm Input Devices (Camera) (Power Output) Alarm (+) Alarm (-) Relay In Ground NVR Alarm Switch Signal See details Detect tab on page 42. The Connection of the P/T/Z The D+D- interface of the PTZ decoder connects with the D+Dinterfaces of the DVR s RS-485 port. 120Ω resistors should be paralleled in the remote D+D- lines to reduce the distortion of the signal if a larger number of PTZs are connected. See details PTZ setting tab on page 41. Keyboard The D+D- interface of the Keyboard connect with D+D- interfaces of the DVR s RS-485 port. 1. Navigate to Main Menu> Channel> P/T/Z. 2. In Protocol, choose Keyboard. 3. Click Apply to apply or OK to apply/return to the main menu. Examples of alarm output connections When the alarm output connects with DC and AC load, please refer to the connection. 15

16 Chapter 4: Basic Operations Guide Power On and Off Log in/log out Start-up Wizard Adding a Device Quickly Adding an IP Camera Configuring Events Preview Operational Actions Record Backup Turn the Power Off (Shutdown) To turn the power off: 1. Right click the mouse. 2. Navigate to Main Menu. 3. Click Shutdown. 4. Turn the power switch off on the back of the DVR. Power On and Off Power On To turn the power on: 1. Install the DVR correctly (see Chapter 3: Installation on page 14.) 2. Connect the power. The DVR LED should light up and the DVR will boot automatically. 3. The DVR will then automatically detect any connected hardware (cameras, monitors, etc.), this process should last about 30 seconds. 4. When this process has been completed the DVR will enter the multi-screen real-time surveillance mode. If your hard drive is not properly connected, the following message will appear on your screen. NOTE: Only change or attempt to reconnect the hard disk drive after shutting down the DVR. Restart To restart the DVR: 1. Right click the mouse. 2. Navigate to Main Menu. 3. Click Shutdown. 4. Click Restart System. Power Recovery Reboot after a power outage or forceful shutdown. The DVR will save the records before the outage and return to the normal operation mode. Log in/log out CAUTION: Do not use any type of power supply that is different from the power supply included in this kit. It may damage the device. Log In To log into the device: 1. Right click to log in menu. 16

17 2. Enter your username and password. See Table 1: User Names and Passwords. Help Information Screen NOTE: If you input the incorrect password three times, the DVR will beep. If you input the incorrect password five times, your account will be locked. For security purposes, please change the default password and the user name the first time you log in. Table 1: User Names and Passwords User Type Name Default Password Administrator admin User user Hidden Log Out To log out of the device: default Field/Button Application specific download QR code Network Connection Status P2P Start-up wizard Description From left to right: Web access address, Android APP address, iphone APP address. The current network status. Peer to Peer account & password setting. Enable the Start-up wizard. 1. When over the standby time, log out automatically. 2. Enter Main Menu > Shutdown > Log out. Start-up Wizard Quick set up configuration, including P2P account & password settings, network configuration, intelligent mode selection. Network Configuration Screen Here you configure the networks the DVR can connect to. This includes: DHCP (Dynamic Host Configuration Protocol): A router automatically assigns an IP address to your device much like a computer being connected to your internet provider. 17

18 Static: The IP address must be manually defined since there is no other device to assign it. You would have to have a preexisting IP address available to you. Server QR code provider. This is not always needed. Scan it and shows P2P account, login with mobile APP. Account You can modify the account to grant or remove access by adding users, groups and changing passwords. Field/Button DHCP IP address First DNS Server Alternate DNS Description Tick DHCP Enable if you have DHCP on your network or from your internet provider. If you are using a static IP address, enter it here. This is the internet address for your device. It is in the format of four groups of numbers between 0 and 255 separated by periods e.g., Nothing else on your network can use this address. Enter the number or press up & down button to change the IP address and Subnet Mask and Gateway. The DNS server IP. The IP address associated with the domain name of your provider. The DNS alternate IP. The alternate IP address associated with the domain name of your Field/Button Add Users Modify User Add Group Modify Group Modify Password Description Add a new user. Modify the user name, groups, and rights. To add a user group, and configure the user group rights. Modify the permissions belong to group. Modify the Login password. Adding a Device If the device supports IPC for connecting devices and cameras, they should be added to IPC first. There are three alternatives each using a different protocol. 18

19 Channel Mode Switch To set the local channels compatibility with network using the channel mode switch. 1. Login. 2. Navigate to Main Menu > Channel > Mode Switch. The administration page appears. B. Network channel switching to a local channel: 1. Click the end channel number. 2. Click the channel number switch the local channel (contains the channel). 3. Click Apply to apply or OK to apply/return to the main menu. 4. Restart your device to complete the switch. For example: 2 channel choice local channel, as shown in the figure below, the 1-2 channel have switched the local channel. A. Local channel switching to a network channel: 1. Click the start channel number (1 to 4). 2. Click the Channel number switch the Network channel (contains the channel). 3. Click Apply to apply or OK to apply/return to the main menu. 4. Restart your device to complete the switch. If this screen appears, then the channel does not match the resolution of the camera. Go to Main Menu > Channel > Mode switch to configure the correct resolution. For example: 2 channel choice network, as shown in the figure below, the 2-4 channel have switched the network channel. 19

20 Searching for IP Channels to Add Search for all the IP Channels that can be added via internet and then choose to add. 1. Navigate to Main Menu > Channel > IP Channel. 2. Click Filter to choose protocol appropriate for the camera. See camera specifications. 3. Click Search. 4. Click + to add device or right click Add to choose the channel you want or tick the devices you want to add. 5. Click Group Add. Quickly Adding an IP Camera There are three ways to add a device: Automatically Searching Manually add the device From the IP Channel, move the mouse to the network channel, it will show "+" sign, left-click to enter the following Menu. Add Device Manually To manually add a camera device: 1. Navigate to Main Menu > Channel > IP Channel. 2. Enter Channel Set menu. 3. Select the desired settings below. 20

21 4. Click Apply to apply or OK to apply/return to the main menu. Ping Remote Channel Check whether the current network is connected. When the device includes multiple channels, choose one channel for it. IP Channel Management Menu The DVR uses the network channel management page to add or delete the cameras and set the front-end configuration. There are two ways to login to IP Channel: 1. Live channel preview, click the IP Channel button below Channel. 2. Main Menu > Channel > IP Channel. Field/Button Description Channels Choose one channel. Protocol Choose protocol supported by the device. IP/ Domain Name Display the equipment s IP address/domain name. This is the internet address for your device. It is in the format of four groups of numbers between 0 and 255 separated by periods e.g., The Domain Name is the user friendly domain name e.g. TcpPort Input the device TCP port. Username Password Remote Detect Input device username. Input device password. After completing the above settings, click Detect button to check connection status. Field/Button Check box Description 1. Click the check channel. 2. Double click can deselect the check channel. 3. Click the title bar to achieve selection. 4. Double click can deselect all. 21

22 Serial number Display the network channel number to add equipment serial number. Add/delete Click Delete the current network equipment. Click Add the network equipment. Status IP address/ domain name Show the current channel connection status: Connection is normal. ID or Password is wrong. The equipment is offline. User is locked. Display the equipment s IP address/domain name. This is the internet address for your device. It is in the format of four groups of numbers between 0 and 255 separated by periods e.g., The Domain Name is the user friendly domain name e.g. Port Display the port number. The default is 80. Web Port Protocol Edit Display the web port number. Display the connection protocol type. To configure the channel information, see Modify Channel Configuration on 22. Automatically Adding an IP Camera No configuration needed; the device is automatically added. 1. Navigate to Main Menu > Channel > IP Channel > Open UPNP. NOTE: The device should support UPNP and should be on the same LAN. 1. Navigate to Main Menu > Channel > IP Channel. 2. Click Edit button of device. 3. Click Apply to apply or OK to apply/return to the main menu. Configuring Events Events are any activity the user can expect. The device can handle a variety of events including: Traditional alarm events Equipment abnormal events Intelligent analysis. Events are configurable based on: The event type Event rules Event protection plan Linkage settings. Alarm Configuration The traditional alarm events include: Video detection (motion detection, video loss, video shade) and External alarms. Video Detect Tab Settings To set what kind of events (motion detection, video feed lost, video blinded) might start the video recording feature: 1. Navigate to Main Menu > Channel > Detect. 2. Select the desired settings below. The Process setting establishes an alarm date and time. 3. Click Apply to apply or OK to apply/return to the main menu. Modify Channel Configuration To modify the channel configuration: 22

23 Field/Button Description Channel Select a channel. Alarm type Motion detection, video loss and video blind. Trigger Interval The number of seconds to wait before recording. Enable Control the alarm (checked or unchecked). Sensitivity Highest, higher, middle, low, lower, lowest. Set area There are totally 22*18=396 area can be set, which needs motion detection. Process Set the alarming time, linkage and the handling method. Field/Button Set linkage Preview Copy Description See Alarm link setting on page 66 to set the alarm linkage. It will show a test on the current setting Copy the setting to other channels. 23

24 Configure Presets Present is for recording the next position 1. Click the Preset button. 2. Use the arrows to designate the preset position. 3. Zoom in, Focus, or adjust the aperture (Iris), by clicking the and + buttons. 4. Click the Add Preset to enable preset function. Configure Pattern Pattern consists of PTZ a rotation path: 1. Click the Pattern button. 2. Set the Path number. 3. Click Begin or End to enable the pattern function. Configure Tour Tour includes touring several preset points. 1. Click the Tour button. 2. Set the Path number and Preset number. 3. Click the Add Preset to enable preset point function. 24

25 Process Linkage Config Preview Copy Set the alarming time, linkage and the handling method. See the Alarm link setting on page 66 about setting the alarm linkage. It will show a test on the current setting. Copy the setting to other channels. Alarm Output To set the alarm output settings: Alarm Input To set the alarm input settings: 1. Navigate to Main Menu > Configuration > Event > Alarm Input. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. 1. In the real-time preview picture, right click and choose Alarm output OR Navigate to Main Menu > Configuration > Event > Alarm Output. 2. Select the desired settings below. 3. Click Apply to apply. NOTE: Some models do not have alarm output. Please refer to the model data sheet. Field/Button Description Alarm Input Select a channel. Channel No. Enable Turn the alarm on or off Type choose Normal open and Normal close Field/Button Description Schedule Alarm output is controlled by the device s linkage setting. Manual Alarm output is on and the status is active. Stop Alarm output is off and the status is inactive. 25

26 Status Current status of alarm output. reading and writing hard disk. Abnormal Equipment Event Provides multiple equipment abnormality monitoring functions, and it can do the corresponding alarm linkage of equipment abnormality events. 1. Navigate to Main Menu > Configuration >Event > Abnormality. 2. Enter the configuration interface. 3. Select the desired settings below. 4. Click Apply to apply or OK to apply/return to the main menu. Alarm Out Record Channel Snapshot Send Upload to cloud Show Message Buzzer Enable and configure for connected alarms (i.e. window/door opening alarms) Enable and configure which channels you want to record. Enable if you want still images taken and configure the number to take. Enable and configure the settings you want notified. Enable to upload to the cloud and configure the settings. Enable if you want to show an Abnormality message on the screen. Enable if you want a buzzer to sound and for how many seconds. Show in the Alarm link setting on page 66 about setting the alarm linkage. Field/Button Description Abnormal type No Disk: Alarm when HDD is not present or cannot be detected. Disk low Space: Alarm when hard disk capacity is lower than setting. Network Failure: Alarm when network is not connected. IP Conflict: Alarm when IP address conflict. Disk Error: Alarm when there is error in 26

27 Preview Live Preview When doing a live or real-time monitoring, there is a date, time, channel name, recording status and alarm status for each feed. Quick Operation These quick operations located at the top of a video feed will help you do some basic actions: Field/Button Description You can control switching the feed by the front panel, remote controller and mouse. When an alarm occurs, it will show messages such as: External alarm Video loss Video blind Motion detected Network status IP address conflict Switch to single or multiple screens Adjust channel order Add device Double left click in screen to single channel and double left click to return. Drag the channel to the desired position. Click + in one channel to enter the Add menu. See Add Device on page 18 for more details. Color Setting Adjust the specified screen (single screen) image color hue, brightness, contrast, saturation, gain and white-level parameters settings for two time periods. Consider the local environment differences between day and night for each adjustment period set. The DVR will automatically switch to the best video quality. NOTE: Different models have different functions. 27

28 2. Select Record to enter the recording interface. 3. Select the desired settings. 4. Click OK. Field/Button Description Period Hue Two periods can be set according to ambient light during the day and night. The device will automatically switch configuration time. You need to select the Enable box. Adjust according to image color displayed. Field/Button Description Manual It has the highest priority and corresponding channels will record for whole days after chosen. Brightness Contrast Saturation Sharpness Noise Reduction The Video Inquiry See Search on page 29. Visual image brightness. Increase or decrease the brightness of the image to make the image clearer. Adjust the contrast between black and white for a brighter image. This is the image color purity. The higher the value, the more colorful is the image. Adjust the sharpness of the image. Click to enable. Default is enabled. Manual Record To manually record in real-time monitoring: Schedule Stop Record according to recoding configuration. Stop recording. To change a channel state of the video: 1. Check the video channel state to see if it is selected or not. 2. Use the mouse to click, or use and to find the channel. 3. Use and to switch the video channel state. NOTE: If you select all the channels you will change the video state of all channels at the same time. Reset the channel order Click to reset the default channel order. Operational Actions Operational actions include search, backup activities, and shutting down the DVR. 1. Right click the display screen. 28

29 Motion detection recording 5 Select All Select all the channels. Search To search in real-time monitoring screen: 1. Right click the screen. 2. Select Search to enter the search interface. 6 Synchronization Complete the playback of each channel s record with synchronization in time and of consistency in operations. 7 List Display the list of recording files. 8 Playback controls It can complete a full screen, circle playback, stopping/ playing, pausing, fast playing, slow playing and the previous/next frame on a suspended state. See Playback Controls on page Actions Actions include taking a screenshot, tagging the file, or cutting out a segment of the video. See Table 2: Recording Actions on page Choose the time Search the records based on the starting day/time. No. Type Description 1 Choose the date Select the time and date to search records. 2 Select channels Choose the channels for querying. 11 Details of the file Display the start time, end time, and the size of the file. 12 The list of records 128 video records are shown in the list. Type: R normal record, A alarm record, M motion detection record. 4 Recoding mode Choose the search recording mode from: All type Normal Alarm 29

30 Playback Controls NOTE: The player playback control bar shows file playback speed, channel time, playback progress and other information. Playback speed and rewind function are related to DVR version. Function Icon Description Remark Fast Forward Press this key in playback mode to get a variety of fast playback speeds. The speeds vary by version of the DVR. No. Type Description Slow Press this key in playback mode to get a variety of slow playback speeds. 1 Time Choose video search time. 2 Channel Select the desired video channel. Play/Pause Play/pause when in slow playback. 3 File Display a list of files from search 4 File information 5 Backup Display start time for a single video file, the end time, and video file size. 1. In the file list box, select the file the user needs to back up in the list box. 2. Click the Backup button or Upload to the cloud disk. The backup operation menu appears. 3. Click the Start button. Backward Single Frame playback Single left-click the backward key. Single frame playback by clicking both buttons when in playback pause. Full screen To play backwards and single click again to stop. Rewind or singleframe playback, press the play button to enter the normal playback. 6 Back Exit the file list. Users can also cancel the backup files in the backup operation menu by deselecting the file list box. When the loop is turned on, the day after the end of the video playback, video playback file start over 30

31 Table 2: Recording Actions again. Icon Action Function Snapshot: When in Playback, left-click on the icon to take a snapshot and save it to the hard drive. Insert USB memory stick, and then enter Search. Supports a maximum resolution of 1080P Event Search To search by events: 1. Right click the screen. 2. Select Search to enter the search interface. 3. Select Event. 4. Click the search icon. Tag: Left-click the icon, you can add tags to the selected channel. Set the tag name letters, numbers, or special characters. The total length can be no more than 31 characters. The tags can be used to add labels for searching later. Cut: Left click. Start to cut the recording. Starting time: click icon; the icon turns into. Left click again to complete cutting for the End time. Click the icon. After finish cutting, click to back up record or right click to exit cut feature. If the focus of the cutting process for the channel changes, place the focus of the channel to the end of the cut for the video channel. Cutting process can playback control. When the cut end time is earlier than the start time cut, cut start time is automatically reversed. No. Type Description 1 Start/End Time Display the progress bar of the current event. 2 Search Search record Select the type of event. (All types, Forward Event Type Cross L, Reverse Cross L, Enter Region, Leave Region, Face Detection.) 2. Click the Search icon. 4 Channel selection Select the channel. 5 Select all channel Select all channels. Select the channel, start time, event type, click on the retrieval button to pop up a list of events as shown below. 31

32 The Event List shows 1 event, the event channel number, event type, date, and time of occurrence. You can scroll through the list of events. Double-click the event for direct playback. No. Type Description 1 Play Timeline Display the progress bar of the current event. 2 Search Search the recordings. The Before/After field shows the default time of 30 seconds before and after the event to play video files. It can be configured to 30 seconds, 1 minute, 5 minutes, and 10 minutes. Tag Search Search for a tag that you added to a video recording. 1. Right click the screen. 2. Select Search to enter the search interface. 3. Select Tag. 3 Keyword 4 5 Channel selection Select all channel 1. Search for the tag keyword. 2. Click the Search icon. Select the channel. Select all channels. 32

33 1. In the top right of the screen (area 1), select the desired search date. 2. Select the desired search channel (radio) in area Left-click on the position 3 in the bottom left of the screen to start playback. 4. Left-click on the icon position 4 in the bottom right of the screen, to select dynamic inspection area. 5. When you have set the Full-screen setting area, click the right mouse button to exit the Channel. Smart Search Smart Search is an Intelligent playback that searches by video playback time, according to the input retrieval conditions, video analysis, quickly locate qualified video, and playback. Currently our DVR device supports retrieval based on intelligent motion detection playback area. When completing the search, the video recordings searched will be the recording dates for the saved recordings. External Search You can search recordings saved on a USB memory stick. 1. Right click the screen. 2. Select Search to enter the search interface. 3. Select External. Enter the smart playback interface, the interface as shown. No Type Description Intelligent playback uses the following steps: 1 Device The USB memory stick and pathway. 33

34 2 3 Name/Path Folder Contents File Control Select channels desired to query records. Left-click the Detect to detect inserted USB memory stick. Left click Delete, to delete the file. Backup Erase Cancel Stop device information. Check the external device and click Backup to enter the backup menu. Delete all data in USB backup device. Cancel the operation. Stop the backup. Click the left mouse button on Back to return to the previous folder. Record Backup Interface description Connect an External USB device with the USB port to back up the recordings using the Record Backup menu. 1. Navigate to Main Menu > Backup. Backup Operations To back up your recordings: 1. Connect an External USB device with the USB port. 2. Click Detect to identify external USB device. 3. Click Backup to enter the backup menu. 4. Select the record start - stop time. 5. Click to add files in list. 6. Click Start to backup and display time remaining. NOTE: USB backup will play automatically. WARNING: This operation will probably cause permanent data loss on the hard drive. Field/Button Detect Description Identify external USB device and display the 34

35 Chapter 5: Local Channel The Introduction of the Main Menu The main menu is shown as the following interface: Net Log Config Channel Network Event Storage In streaming state, the online user information. System log information. Add / Remove the camera, the camera parameters, the basic parameters of the channel, channel mode switch, channel events and joint management parameters. Basic network channel parameters settings, manage network interfaces and configure advanced network services. External alarm events and abnormal events of the channel parameters of the device and joint management. Hard disk storage channel management, video parameter settings, and set the record schedule Field/ Button Operation Search Backup Description Search records by types, channels, time and playback records. Backup management. Shutdown Log off the user menu, turn off the machine, restart the system, and switch user and other operations. System APP Center Set basic, display, storage, abnormity, status, maintain, account and network, etc. Set up , P2P, cloud storage, mobile phones and other common function settings. INFO You can find out information about the system, events, network connections and logs. Info System Event Displays the system status, hard drive status, and version information. Displays alarm information. 35

36 System Information This displays the current total capacity of DVR hard disk, the remaining capacity and working conditions. HDD Manage This shows the current status of the hard drive. 1. Navigate to Main Menu > Info > System > HDD Manage. Version Displays the device serial number, system hardware features, software version and release date information. 1. Navigate to Main Menu > Info > System > Version. 2. If desired, click the Upgrade button to upgrade the firmware. Record Time Show the starting and ending time of the recording. 1. Navigate to Main Menu > Info > System > Record Time. 36

37 Net Channel Information The equipment with input functions use the network channel management page to add or delete the cameras and set the front-end channel. 1. Navigate to Main Menu > Info > Net > BPS. Event Information Display the current alarm status. 1. Navigate to Main Menu > Info > Event > Alarm Status. BPS shows the bitrate and waveform for each channel. 37

38 Online User allows you to view the current online user status, disconnect and temporary block access. LOG Information Log information can be divided into system operation, channel operation, data management, alarm event, recording operation, user management, log clear, and file operations. 1. Navigate to Main Menu > Info > Log. Select the type and time of the query, press the Find button. The system displays the log as a list. Click the Backup button will log export the log to your computer. Click the Clear button, the system will remove all types of log files. 38

39 Chapter 6: Configuration This is the part of your DVR that you configure all of the channel settings, connections to cameras, events, storage, connections to the internet, and applications. IP Channel The equipment with input function uses network IP channel management page for adding or deleting the equipment and to set the front-end configuration. 1. Navigate to the Main Menu > Channel > IP Channel. 2. Configure and new device. See Quickly Adding an IP Camera on page 20. Basic To set the basic channel settings: 1. Navigate to the Main Menu > Channel > Basic. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. Field/Button Channel Channel Name Channel Display Time Display Time Synchronization Video Cover Description Choose the channel number which needs setting. Set the channel name if needed. Set the channel name display location on the picture. Set the time display location on the picture. Synchronize the time with net channel and device. Set some special area which needs special protection when preview and recording. Encode tab You can customize how the DVR records footage and how it encodes (compresses) the files. You can alter the frame rate (how many images it takes per second, more is better quality but takes up more 39

40 hard drive space) and the bit rate (the higher the better but this also takes up more storage space) To select the encoding and recording quality: 1. Navigate to the Main Menu > Channel > Encode. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. (FPS) Bit Rate (Kbs) fps 25 fps; NTSC: 1fps - 30fps. NOTE: Main stream, sub stream and frame rate vary depending on the DVR device and firmware version. The actual amount of data the devices uses to record. The higher the bit rate, the better the quality, but also the higher the amount of hard drive space needed. It includes fixed stream and variable stream. The fixed is used to send the signal via the network or Internet. The Variable stream is used between the cameras and the DVR. If there is little movement, the device automatically selects a lower bit rate. If fixed stream, a user can set the encode stream. If a variable stream, a user can choose 6 classes of image quality: lowest, lower, low, middle level, higher, highest. Snapshot tab To set the snapshot image size and quality: Field/Button Description Channel Choose which channel to set. 1. Navigate to the Main Menu > Channel > Snapshot. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. Compression Resolution H.264. There are multiple resolutions to choose for the main stream and sub stream. The main stream is from your cameras to the DVR. The sub stream is from your DVR to remote devices via your network or the Internet. Users can set the parameter according to their needs. Frame Rate The number of frames recorded per second. PAL : 1 40

41 1. Navigate to the Main Menu > Channel > P/T/Z. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. Field/Button Description Channel Mode Image size Image Quality Snapshot frequency Select a channel. Trigger: Crawl images when alarm. Click to enable the function. Choose different resolution for snapshot. There are 6 levels of quality: lowest, lower, low, middle level, higher, highest. Set highest capture rate for single channel, 1/2/3/4/5/6/7/8 snapshots per channel. Field/Button Description Channel Protocol Address Select the channel with a PTZ camera. Select the PTZ camera s PTZ protocol (such as: PELCOD). Set the command address of the PTZ device you want to associates with this channel. The range is 1-255; the default is 1. PTZ setting tab Users can set PTZ channel, protocol, address, baud rate etc. for a feed/camera. PTZ means Pan, Tilt, and Zoom, actions the camera can take if it has this feature. Ensure the PTZ address and connection is correct between PTZ s A, B wire and recorder s A, B wire. NOTE: This address must be the same with PTZ, otherwise the PTZ cannot be controlled. Do not use Motion Detection on channels with PTZ because the DVR cannot tell if something is moving or it is the camera that is moving. Baud rate Select the baud rate. Default is

42 Data Bits Stop Bits Parity DVR control Frequency Option that changes the way the DVR talks to the camera. Check the settings for the camera. Default: 8 Option that changes the way the DVR talks to the camera. Check the settings for the camera Default: 1 Option that changes the way the DVR talks to the camera. Check the settings for the camera Default: None Click to enable. Default: 3 seconds, users can set any digits between 1~30 seconds Detect tab The traditional alarm events include video detection (motion detection, video loss, and video shade) and external alarms. 1. Navigate to the Main Menu > Channel > Detect. Field/Button Description Channel Select a channel. Alarm Type Select the alarm type: Motion Detection, Video Loss, Video Blind. Trigger Set the delay to trigger a recording (in seconds) Interval Enable Select to enable detection. Sensitivity Select the sensitivity level. Six setting from Lowest to Highest. Set Area Select the portion of the screen that you want the detection on. Process Select the days of the week you wish to enable detection. Linkage Configure the linkage settings. See Linkage Record Config on page 66 Channel Mode Switch tab Set the channel type (local channel, network channel) and intelligent mode (face detection, perimeter). 1. Navigate to the Main Menu > Channel > Mode Switch. 2. Configure the settings. See Channel Mode Switch on page 19. Network Network configuration interface can set the DVR network parameters. DVR factory default IP address is The menu contains the network settings of basic setup, advanced settings and network service application settings. 1. Navigate to the Main Menu > Network. Basic tab To set the main network setting: 1. Navigate to Configuration Network Basic. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. 42

43 Advanced tab To set the advanced network configuration settings: 1. Navigate to Configuration Network Advance. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. Field/Button Description Network Card Type LAN 1. 2 can be selected by Dual LAN equipment DHCP Automatic search IP function. When you open the DHCP IP / Mask / Gateway cannot be located, if the current DHCP in effect, the IP / Mask / Gateway DHCP display values obtained can be found in the network state. Field/Button Description IP Address Use or input numbers to modify IP, then set subnet mask and default gateway for this IP. TCP port 8000 as default. You can set the port according to the actual needs of the user. First DNS Server Alternate DNS Server Physical Address DNS server IP DNS alternate IP Physical address of current net port HTTP port UDP port RTP/RPSP port UPnP 80 is default is default. You can set the port according to the actual needs of the user. 554 is default. Protocol can turn on port mapping by the router automatically. Ensure UPnP is enabled on the router 43

44 Multicast function. Multicast IP address range restrictions in the following figure, the multicast port number is not restricted. Net Apps tab To set the various applications needed to assist in managing the network: 1. Navigate to Main Menu Network Applications. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. 3G NTP saving of user, password for PPPOE. Operation: Succeed after dialing, check the Network Status IP, and then enter the IP address to access the device after opening your web browser. Support 3G card dial-up to provide remote access device features. Select Enable switch to turn on the NTP protocol support, can be with SNTP communication server to realize automatic calibration function. Host IP: Enter the IP of NTP service NTP Port: Supports TCP transport only, port is limited only 123. Update cycle: interval time is 1 minute or more, the maximum update period is set to 65,535 minutes. Time zones: London GMT+0, Berlin GMT +1, Cairo GMT +2, Moscow GMT +3, New Delhi GMT +5, Bangkok GMT +7, Hong Kong & Beijing GMT +8, Tokyo GMT +9, Sydney GMT +10, Hawaii GMT-10, Alaska GMT-9, Pacific Time GMT-8, US Mountain Time GMT-7, US Central Time GMT-6, US East Time GMT-5, Atlantic Time GMT-4, Brazil GMT-3, Atlantic Central GMT-2. Field/Button Description FTP Select the Enable box to make the protocol enable, to enter the FTP settings menu. PPPOE Select Enable switch to turn on the PPPOE dial-up service of the device. Enter ISP (Internet service provider) provide the Two kinds of FTP upload file types are video files and pictures. Set up an FTP server address, port, remote directories and so on. When the remote directory is empty, the system will automatically 44

45 IP Permissions Alarm Center Network transmission capacity Number of network user connections create a different folder by IP, time, channel. User name, password to access the FTP username and password. Set upload file size, you need to upload the file channel, time, type, etc. Set upload length which upload to the FTP server a set file length. If less than the set value, the entire video file uploads. If the file is more than the set value, the upload takes the first part of the video with a 0 in the filename, and then upload the entire video file as a sequence of increasing numbered filenames. Different channels can be set two different time periods, three types of video recording. For permission to access the DVR IP rights management. When choosing the white list, the list indicates that only the IP to connect this DVR. The list of supported 64 IP settings. If the selected item is not selected, there are no restrictions on access to the device's IP. Alarm interface for customers to reserve for internal usage. Used to adjust the network transmissions capacity. Number of connections: 0-10, if you set o means the network does not allow users to connect. The maximum number of connections is 10. network Monitoring connections Number of download Internet connections Network transmission QoS This needs to be selected to start this function. Real-time video over the network for browsing, the number of connections depending on network bandwidth. The greater the number greater, the larger the network load will be impacting video playback. The number of connections to download: 0-8. This needs to be selected to start this function. Smooth network transmission quality priority or image quality priority or adaptive, depending on the setting, the network adjusts the stream automatically. Configuring Events See Configuring events on page 22. Storage management You can configure your hard drive settings using the following: HDD Management Basic Tab Record Plan tab HDD Management Show the current HDD capacity, spare capacity and working status in the DVR. 1. Navigate to Main Menu Storage HDD Manage. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. Number of The number of connections is recommended:

46 Field/Button Description Field/Button Description Format Format one HDD. A user must have the appropriate permissions. Record Mode The recording mode. Record automatically, manually or not record. Set WARNING: Hard disk reformatting will result in the loss of video data. Set HDD as read-write, read-only or redundancy mode. Video data can be protected from overwriting in read-only mode. It supports HDD S.M.A.R.T smart detection at the same time. Record Overlay Record Package HDD full When the video recording will be deleted. The figure is between 0 to 365. The figure is between 5 to 120 minutes. Action to take when the hard drive is full: overwrite or stop recording. Basic Tab Configure basic settings: 1. Navigate to Main Menu Storage Basic. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. Channel Recording Redundancy Pre-recording Select a channel. Enable or disable the redundant recording. The amount of video to include before the recording event. The figure is between 0 to 30 seconds. 46

47 Record Plan tab Shows the record starting and ending time for the hard drive. To set the recording plan: 1. Select the desired settings below. 2. Click Apply to apply or OK to apply/return to the main menu. 3. Click Set and enter into plan editing picture. Field/Button Period Regular MD Alarm Description Set the recording period, there will be 6 periods to choose from. Regular recording. Motion detection recording. Alarm recording. Field/Button Channel Copy Set Description Select a channel. Green shows normal recording. Yellow shows motion detection. Red shows alarm. Users can set or change setting according to the date. Copy the setting to other channels. Click Set and enter a plan. Backup Your Hard Drive See Record Backup on page 34. Application The App Center contains communications techniques the DVR may use to communicate to you. Dynamic DNS P2P Connections Cloud Storage Server Push 47

48 Dynamic DNS Summary Dynamic DNS is a kind of system which points the internet domain name to a variable IP. According to the rule of internet domain name, domain name must be associated with a fixed IP address. Dynamic DNS provide a fixed name server for the dynamic domain, and then guides the domain search to the IP address of the dynamic user through the name server, which allows the outside user to connect to the dynamic user s URL. FNT DDNS No-IP Dynamic DNS Dynamic DNS FNT DDNS FNT DDNS is built-in professional dynamic DNS service in our network DVR. You can register directly in the device. To access: 1. Navigate to Main menu > Network > Application > DDNS. 2. Choose FNT DDNS. 3. Select FNT DDNS and Enable it. 4. Input one user name, there will be a domain name generated auto. Domain name = user name.faceaip.net. 5. Input the password. 6. Click Register button. If the domain name is not registered, it will pop up a message that connect DDNS server successfully otherwise it will prompt that the registration is failed. Suggestion: you d best change the DNS server in basic configuration to the router's DNS server. 7. Click Apply to apply or OK to apply/return to the main menu. No-IP Dynamic DNS To set up a No-IP Dynamic DNS: 1. Register a new account at 2. Open Main Menu > APP > DDNS. 3. Choose NO-IP DDNS. 4. Select the desired settings below. 5. Click Apply to apply or OK to apply/return to the main menu. Name DDNS type Host IP Port 80 Domain name Configuration NO-IP DDNS xxx.xxx.org (xxx: domain name created) User name Xxx (user name registered) 48

49 Password Xxxxxx (password registered) Dynamic DNS To set up Dynamic DNS: 1. Register a new account at 2. Open Main Menu > APP > DDNS. 3. Choose NO-IP DDNS. 4. Select the desired settings below. 5. Click Apply to apply or OK to apply/return to the main menu. Name DDNS type Host IP Configuration Dyndns DDNS Port 80 Field/Button Description Domain name User name password xxx.xxx.org (xxx: domain name created) Xxx (user name registered) Xxxxxx (password registered) SMTP Server The outgoing SMTP address for your service provider. It is normally smtp.<domain name> Note: You must first connect the DVR to an internet connection. For alarm events and pushing out pictures and messages, set the sender s SMTP server IP address, port, username, password and sender s box, and SSL encryption. 1. Open Main Menu > APP > Select the desired settings below. 3. Click Test to send a test Click Apply to apply or OK to apply/return to the main menu. Enable Port User Name Password From Title Open/Close P2P function. The default is 25 for most SMTP servers. Your address. The password for your account. Give a name to the DVR. The title of the can support English and Arabic numbers. The maximum input characters can be 32 characters. 49

50 Event Interval SSL Enable The seconds between s. Note: The smaller the time interval, the more s you will get which could quickly use up bandwidth. Check to enable Secure Socket Layer security. Account Reuse Device ID Password Enable it supports multiple users log in the same device. Display device ID. Device password. P2P Connections This is used to establish a peer to peer connection between the DVR and your remote monitoring device (PC, phone, tablet): 1. Open Main Menu > APP > DDNS. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. Local Port P2P Server URL State Set local port. P2P server URL. Current connection state. Cloud Storage Choose free cloud storage and synchronization with Baidu, Dropbox or Google One. Support motion detection, video occlusions, local alarm (face/perimeter) alarm and other alarm types. Can link other channels to upload the captured pictures. 1. Open Main Menu > APP > Cloud Storage. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. Field/Button Enable Transfer Mode Description Open/Close P2P function. Network transfer strategy, choose Quality priority or Fluency priority. 50

51 Server Push Send out messages or pictures based on events from the DVR through the server Push feature. 1. Open Main Menu > APP > Push. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. Field/Button Description Baidu, Dropbox, Google Drive Check the service you wish to back up to. Upload Path Channel Specific the file path to the folder you wish to save to. Select the channel you wish to backup when there is an alarm. Field/Button Send message Description Open or close the mobile phone message sending. Motion Detect Select to backup if there is motion detected. Select and set settings to send snapshots. Image attachment Open the function of image attachment. Local Alarm Select to backup if one of your door or window alarms is activated. Select and set settings to send snapshots. Time Lag Test Set the time lag of the message sending, 60s/90s/120s is optional. Click Send to test the message sending function. Perimeter Select and set a new rule if something enters a designated viewing perimeter. Event Open or close the event sending, the events including external alarm, face detection, perimeter intrusion detection. 51

52 Device exception Urgency Degree Open and close the device exceptional sending, the exception including the device startup, no hard dick, error hard dick, start recording/stop recording. The message sending level can be divided into High/Medium/Low level. System setting Your DVR system has a wide variety of settings needed to manage the device. Basic Setting Video Output Abnormalities System Status Maintenance Account DEFAULT GOES HERE Upgrade GOES Here RS232 Basic Settings Your DVR will need some basics settings set up when you turn it on for the first time: 1. Navigate to Main Menu > Configuration System Basic. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. Field/Button System Time Daylight Saving Time (DST) Date Format Date Separator Time Format Time Zone Language Auto Logout Description Set the HD record system time. NOTE: Click the Save button to save the time after setting it. Enable the function and click Set to enter the local DST starting and ending time setting. Modify the date display format. Select the separator for date. 24 hour or 12 hour display mode. Select the time zone. Select the language (different models have different language choices). Set menu stand-by time from 0-60 min. 0 minutes means no standby. If you set a time, the system will 52

53 DVR No. Video Standard Startup Wizard Device Name Channel mode logout automatically after this period time and user need to login again. Used for a remote control or keyboard control multiple devices. Please click Add button on remote control and input the corresponding DVR number to operate. PAL/NTSC (must keep the same with the front-end camera). Enable switch, for enabling or disabling the startup wizard interface. Used together with Push. Displays this device name in the alarm message received in iphone. The selection of local channels and network channels. Channel mode introduces the device recording ability under different modes. Real recording ability needs refer to the detailed device specification. Video Output Settings You can adjust the video output of the DVR. GUI Display Tab Settings Output Configuration Tab Settings Tour Configuration Tab Settings GUI Display Tab Settings You can adjust the information shown in the video feed: 1. Navigate to Main Menu > Configuration System GUI. 2. Select the desired settings below. 1. Select hybrid or DVR mode according the menu prompt and save. 2. Reboot the device after channel mode modification. Field/Button Menu Description Adjust menu transparency, four degrees. 53

54 Transparency Time display Channel display Enable switch for time displayed in live view. Enable switch for channel name displayed in live view. Output Configuration Tab Settings You can adjust the video quality: 1. Navigate to Main Menu > Configuration System Display Output. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. Resolution scope of the monitor. In HDMI&VGA mode, a user can only adjust the monitor hue, brightness, contrast and saturation. Select the VGA output resolution and refresh rate Tour Configuration Tab Settings You can adjust to take a tour of your video feeds either by importance of feeds or geographic placement: 1. Navigate to Main Menu > Configuration System Tour. 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. Field/Button Description Display CVBS/HDMI&VGA In the CVBS mode, a user can adjust the monitor or TV hue, brightness, contrast and saturation. You can also adjust the right TV output area when the displayed image is does not fill or goes beyond the 54

55 Field/Button Enable Tour Description Enable switch. Interval Tour interval time is 5 to 120s. View Motion Tour Alarm Tour It includes single screen, four-, nine-, and sixteenscreen. Sets the motion detection tour mode. Sets the alarm tour mode. Abnormalities See Abnormal Equipment Event on page 26. System Status You can see the status of the DVR: Stream Statistics Online Users Stream Statistics You can see the network stream statistics: 1. Navigate to the Main Menu > Info System BPS. 2. Click Next for other channels. Field/Button Description Stream statistics Provide capacity size of video files for reference, stream statistics for each channel, waveform display. NOTE: This statistic is an estimate only for your reference. Online Users You can monitor to see who is online monitoring the DVR channels: 1. Navigate to the Main Menu > Info > System > Online User. 55

56 Field/Button Online user Description Online users can view the current status, disconnect and shielding. Log Tab Settings Log information can be divided into system operation, configuration operation, data management, alarm event, record operation, user management, log clear, file operations. Maintenance You can monitor for maintenance tasks such as system logs. Log Tab Settings Auto Maintain Tab Settings To select the type and time of the query, 1. Navigate to Main Menu > Configuration System Maintenance Log. 2. Press the Find button, the system displays the log records in a list. 3. Click the Backup button export backup logging onto your computer. 4. Click the Clear button, the system will remove all types of log files. Auto Maintain Tab Settings This reboots your DVR at a specified interval. 1. Navigate to Main Menu > Configuration System Maintain. 56

57 2. Select the desired settings below. 3. Click Apply to apply or OK to apply/return to the main menu. Field/Button Auto maintain Account Management Description Set the desired day and time for rebooting your DVR. Basic considerations for user management: The following user names and user group names, etc., character and length consisting up to six bytes, the invalid string is trailing spaces. Legal characters: letters, numbers, underscores, minus sign, point, other characters are not allowed to use. The number of users and groups is not limited. User Groups can be increased or deleted according to user-defined. The factory settings are user \ admin two groups. Users can set their own related group; the group of users can be freely re-assigned permissions to the group permissions. User management using two methods of user and group. Group name and the user name cannot be the same. Each user must belong to a group. A user can belong to only one group. There are three users: o Admin o User o Hidden default initialization The factory passwords for first two are Admin default user permissions are high at the factory, and the factory default user is a low privileged user, only for monitoring, playback. Hidden default: This user type is for internal use and cannot be deleted. When the system is in no user is logged state, the system will automatically log in with this account. Users can modify these account permissions to do what free login can do. 1. Enter to the menu interface of increase user. 2. Enter your user name and password. 3. Select belongs to which group. 4. Select whether to reuse this user. Reuse means that the account can be used simultaneously; multiple clients can use the account. Once the group has been selected, the user's permissions are only a subset of the group, not the properties of the group. 57

58 modified password. The password can have 1-6 characters. Beginning and ending spaces are invalid password. You can have a space in the middle. Users that have User Account Control permission can change their own passwords and can also modify other users' passwords. Field/Button Add User Modify User Add Group Modify Group Modify Password Description Increases users within the group and settings user access control. Modify the user and settings user access control. Add group and set group access control. 1. Enter the group name. 2. Select 83 access control. 3. Left click mouse button to confirm. 4. Save the new user group. To modify the group attribute which already exists To modify the password of user account: 1. Select the user. 2. Enter the old password. 3. Enter the new password and confirm. 4. Click the Confirm button to save the Restoring Default Settings To change settings back to their default: 1. Navigate to Main Menu > Configuration System Default. 2. Select the desired settings that you want to return to defaults. 3. Click Apply to apply or OK to apply/return to the main menu. 58

59 Field/Button Default Description System back to the default configuration factory state (specific items recovered optional). CAUTION: Menu color, language, time and date format, video format, IP address, user accounts and so on will not be restored. Configuring the RS232 Devices You can connect other devices using the RS232 serial connections: 4. Navigate to Main Menu > Configuration System RS Select the desired settings below. 6. Click Apply to apply or OK to apply/return to the main menu. Upgrading the Firmware You can upgrade your DVR software: 1. Navigate to Main Menu > Configuration System Upgrade. 2. Insert a USB storage device with the software upgrade. 3. Click Start. CAUTION: System upgrades may cause the DVR to not start properly. Only update with the guidance of the company's technical staff. Field/Button Function Regular Keyboard Transparent serial port Net keyboard Description Select the appropriate serial protocol. Used to update firmware and adjust. Used specialized keyboard to control the device by serial port. Used to transmit serial port data transparently. Use specialized keyboard to control the device 59

60 through network. PTZ Baud rate Connect with matrix. NOTE: Some models do not have RS-232 serial port. Refer to the data sheet. Select the relative length of baud rate. Data Bits Default: 8. Stop Bits Default: 1. Parity Default: None. Toolbar Presets You can adjust the toolbar settings: 60

61 Chapter 7: WEB Access WEB Operation You can access your DVR from the web, whether PC, Android, or iphone platform. Network Connection Check the LED lights on front panel on the DVR. If it lit, this indicates a connection; otherwise there is a connection error. Set IP, subnet mask and gateway for computer and DVR. Please assign the same segment IP address without router, need to set the appropriate subnet mask and gateway with router. For details of DVR network configuration, navigate to Main Menu Configuration > Network Setting. Ensure the IP is correct and check whether the DVR is on the network by using the Windows command ping. Install ActiveX: Right click and choose install. If installation is blocked by Windows, please add the IP as a trusted site or lower your web browser security settings to allow this. The following screen will open when you input your username, password and click Login. Click Exit to quit. The control installation and the user login logout Users can remote access to DVR by a web browser, assuming you have a correct network configuration. The following interface will pop up when you access the IP address in your web browser. If this does not display, check your browser settings to see if the Will be displayed in Compatibility View option is checked on all websites. 61

62 window. 3 Surveillance window 4 Image color & other saturation Change window layout. If you select a video input screen, it will have a light green border. Image color: modify brightness, contrast. Other: set capture path, record download path and reboot. The Web Operations Interface After log in using the internet, the preview interface will display PTZ control PTZ control menu 6 Menu System configuration, record search, alarm setting, exit, etc. The Real-time Monitoring In the WEB interface, select the focus window in live window, the focus window has a light blue border. From the left channel column select channel, as shown in the following screen No. Name Description 1 Channel Channel selection 2 Function key Local playback: playback local record. Open all: play live views in surveillance 4 5 Click on Area 2 in upper right corner can choose open / close the channel of the main stream or secondary stream, shows the current DVR's IP and rate information. Lower left corner shows the current video channel name. Upper right corner shows the current video time information. 62

63 Set protocol (see Setting > PTZ) Click (Lower left corner of the display window) to switch between single screen and multi-screen. Lower right corner of the display window is function keys, as the following interface. Refer to area zoom, switching multi screens, local records, capturing and so on. Control PTZ direction, step size, zoom, IRIS, preset, tour, pattern, border scan, light, wiper, auto pan, etc. Step size controls PTZ direction and speed, e.g. step size 8 is moved faster than step size 1. Eight direction rotations: up, down, right, left, up-left, up-right, lower left, lower right. Icon Label Description Area zoom Video images can be enlarged. Multi-screen switch Local record Capture Sound Off video Switch from single screen to multi-screen and vice versa. Save and record video to a local HDD while in a live view. Set recording path in configuration. Capture of the present channel, set the path in other. Turn on/off sound. Turn off the focus window video. PTZ Control You can adjust the Pan, Tilt, and Zoom (PTZ) remotely. Border scan 1. Select the camera line scan of the left/right margin by direction button, and 2. Click the Settings button in the left /right margin position to determine the left border. 63

64 Preset 1. Modify preset position by direction button. 2. Inputting a preset number. 3. Click Add to save. Tour 1. Select Tour. 2. Point between the first cruise line cruise input box value. 3. Input numbers in Path and Preset. 4. Click Add Preset to add one preset in the cruise path. 5. Repeat to add additional presets. 6. Click Clear Preset to delete a preset. 7. Repeat to delete more. Pattern 1. Click Pattern in order to record an automated pattern. 2. Go back to the PTZ controls in order to modify the zoom, focus and IRIS, etc. 3. Stop recording in Pattern setting to save the pattern. AUX On/off one of AUX. Wiper On/off wiper under protocol. Channel You can make changes to the Channel settings. 1. Access DVR local configuration menu by click System Setting. For further details, please see Chapter 6: Configuration on page 39. Search Record You can search for previous recordings: 1. Click Search record to open the search interface (..!...). You can search and operate record, alarm, motion, or local record. Search Record 1. By selecting the record type, start and end times, and click the check button, get a list of files on the DVR. 2. Select the appropriate file and download can be played. Play 1. Double click a search result to play in video window. 2. Control the playing video by the control keys on the bottom. 3. At this point, the bottom of the video window will display the video control buttons, video playback can be controlled. 4. Download: Select a searched video to download to local. The download speed and percentage are displayed on the bottom of the screen. 64

65 Alarm Configuration About The web version information is shown here. You can change your alarm settings: 1. Click the Alarm to enter the alarm setup menu. Users can set up and operate the alarm mode, as show If need warning message displayed and real-time pop up on the WEB interface. Open the monitor alarm, and select the appropriate type of alarm. 3. Choose type of alarm on menu, monitor video loss, motion detection, disk full, disk error, video mask, external alarm. 4. Click Video Pop-up, open the video loss, motion detection, hard disk full, hard disk failure, video block, video encoder alarm pop-up linkage. 5. Click prompt to open the prompt. When an alarm occurs in real-time monitoring will popup alarm window menu. 6. Click Sound Pop-up. You can choose alarm tone prerecorded on the local hard drive when an alarm occurs, tone file in WAV format. 65

66 Chapter 8: Reference Information Alarm link setting Port Mapping Voice Intercom HDD S.M.A.R.T Hard Disk Problems HDD Capacity Calculation Terms and Definitions Alarm Link Settings Alarm Out Linkage Record Snapshot PTZ Linkage Tour Show Message Buzzer The Alarm link settings interface: Support 10s-300s alarm-delay. Linkage Record Video channel linkage. Support 10s-300s alarm-delay. Snapshot Screenshots through channel linkage as the interface following: Configure the screenshots snapshot by setting Main Menu > Configuration > Snapshot setting. NOTE: If the access channel is the network channel, check to see if the screenshot function is enabled for the camera. Alarm Out Link the device alarm through the interface: PTZ Linkage Preset position, cruise, trace by setting the PTZ linkage. 66

67 Preset position, cruise, trace by setting the PTZ configuration. See PTZ Control on page 12. Buzzer Select the buzzer, the buzzer can last 1s-600s. Port Mapping Port mapping is mapping a port of outside web host s IP address to a machine inside web, and provide the service. Tour You can select the round tour channel, when the alarm occurs, select the single channel to the round tour. Show Message You can select the prompt to open the screen, if it occurs alarm, the preview screen will appear: When user connects to the port of the IP, the server will automatically map the request to the corresponding machine inside the LAN. With this function, we can map many ports of a machine s IP address to different machines different ports inside network. The port mapping can also have other special agent functions, like POP, SMTP, Telnet and so on. Theoretically, it can provide more than sixty thousand ports. For example, if we want to map a web server which has an IP address of , we just need to input the IP address and TCP port 80 into the port mapping chart of the router. There are two ways to map the port: UPNP Function Automatic Mapping Port Mapping Manually UPNP Function Automatic Mapping In order to get connection to the embedded DVR through Public network, we need to set the router to cross the NAT of the embedded DVR. UPnP can make the NAT cross automatically by the UPnP agreement of Embedded DVR, and don t have to set the Router. NOTE: To use the UPnP Function, there must be Router support and enable the UPnP Function. 1. Connect the router to the network, go to the Menu of the Router, set the Router, and enable the UPnP Function. Routers made by different manufacturers may have some difference, please refer to the specification carefully before configuring the router. 2. Connect the Embedded DVR to the router. The configuration will automatically gain the IP address or static IP. After setting up the IP, click the Advanced tab. Go to the XXX, ports and 67

68 multicast etc. choose to open the Enable at the UPnP port mapping. 3. Enter into the router management interface. Detect the port if there is already a port mapping. If there is, it shows the UPnP settings are set up. 4. Input the IP address in your web browser, and add port number of the embedded DVR. For example: :81. If you want to enter by the client software, use the TCP port offered by the outer net. NOTE: If there are a few embedded DVRs that need to set the UPnP function, in order to avoid IP conflict, set the ports of embedded DVR into different ports numbers. Otherwise, it will choose the embedded DVR port set preceded as the first choice. Port Mapping Manually To manually configure the port: 1. Connect the embedded DVR to the Router, set the static IP. 2. Log in router, enter into the configuration menu of Router, and set the menu. Then go to the port, set the IP distributed by the Embedded DVR, and set the rule of port mapping, add HTTP and TCP port into mapping list. Default access ports of embedded DVR include HTTP port 80 and TCP port 8000, if the ports are occupied by the other devices, please modify the default port of the embedded DVR into other vacant ports. 3. Input the public net IP address in the IE, and add the port number of the embedded DVR you want to access after the IP. For example: If you want to access by client software, you can use the outer net TCP port directly. NOTE: For detailed configuration settings, please refer to the router user manual. Voice Intercom Embedded DVR Bidirectional Talk: user can talk to remote client software or Web via DVR audio input and output ports. The user can listen to voice from Client Software and WEB via DVR audio output ports. Two types of bidirectional talk - sharing and standalone - for different models, exact info please refer to specifications. Configuration Local configuration Connect a microphone to the MIC input port, connect loudspeaker to the audio output port. If no standalone MIC input port, please connect microphone to the number 1 audio input port. NOTE: Local outputs need an active audio output device. Remote PC Configuration Connect microphone and loudspeaker to computer. Enable bidirectional talk in IMS software or WEB. HDD S.M.A.R.T S.M.A.R.T: Self-Monitoring, Analysis and Reporting Technology S.M.A.R.T HDD can analysis head, disc, motor, circuit operation, history and default security values via monitor instruction in HDD and surveillance software in host. Alarm will be sent to user automatically when the value is outside the scope of the security situation. Detection parameters of Seagate HDD for example are divided into seven: ID detection code, Attribute Description, Threshold, Attribute Value, Worst, Date, and Status. 1. ID detection code. 68

69 ID detection code is not the only; manufacturer can use different ID code or increase or decrease its quantity according to the detected parameter s quantity. For example: the ID detection code of WEASTERN DIGITAL s product is 04, parameter is Start/Stop Count, but the parameter of same code in Fujitsu s product is Number of times the spindle motor is activated. 2. Attribute Description Attribute Description: Name of detection item. Manufacturer can increase or decrease. Because the ATA standard is updated constantly, sometimes different models in same brand maybe different, but must ensure major test items specified in S.M.A.R.T. (although different manufacturers have specific naming convention, the essence of monitoring is the same.) 1 Read Error Rate 2 Spin up Time 4 Start/Stop Count 5 Relocated Sector Count 7 Seek Error Rate 9 Power-on Hours Count 10 Spin up Retry Count 194 Power temperatures 195 ECC on the Fly count 197 Current Pending Sector Count 198 Disconnection beyond repair 199 CRC cyclic redundancy check 200 Write Error Count NOTE: Different manufacturers and different models have different attribute description, the user has no need to know exact meaning, attribute detection values enough for them. It is specified by manufacturer calculated through a specific formula. If there is a attribute value lower than the threshold, which means HDD become unreliable and data stored is very easy to lose. Composition and size of reliable attribute values is different for different HDD. It should be noted that, ATA standard only provides some SMART parameters; it does not provide a specific value. Threshold value is determined by manufacturers based on products features. Thus, results tested by manufacturer provided detection software is very different from testing software under Windows (such as AIDA32). 4. Attribute Value Attribute value is the maximum normal value; the general range is from 1 to 253. Typically, the maximum attribute value is 100 (for IBM, Quantum, and Fujitsu) or 253 (for Samsung). Of course, there are some exceptions, for example, some models produced by Western Digital have two different attribute values, and property value is set 200 when initial production, but after then it is changed into Worst Worst value is the largest non-normal value in HDD s running. It is a value calculate for HDD s cumulative running, it is constantly refreshed according to running cycle, and very closed to the threshold. Whether the HDD is normal by S.M.A.R.T analysis is based on the comparison with threshold. The maximum value appears when new HDD start to use, which would continue to decrease with the everyday use or error happen. Consequently, larger attribute values mean better quality and higher reliability; smaller values mean more possibility of failure increases. 6. Dates 3. Threshold 69

70 Actual values of HDD s detection items, many items are cumulative values. 7. Status It is current statues of HDD s every attribute after analyzing and comparing above attribute values by S.M.A.R.T, also is important information to judge HDD healthy or not. How to detect WDC HDD 1. Go to 2. Choose WD support / download / SATA&SAS / WD Caviar / GP. 3. Download software as Diagram 9-2 WD Download. There are three statuses: Normal, Alarm and Error----which is closely related with Pre-failure/advisory BIT. Hard Disk Problems Use the Detection Tool provided by the HDD manufacturer to detect the Function of HDD to solve data problem. We recommend Seagate and Western Digital. How to detect Seagate HDD How to detect WDC HDD 4. Click to detect the hard disk after downloading. 5. Double click hard desk in device list, as Diagram 9-3 WD Detection How to detect Seagate HDD 1. Go to 2. Click Support & Downloads. 3. Choose Seagate Tools. 4. Download the tool, as Diagram Double-click to install downloaded file, click installed file to detect the HDD information on PC. 6. Choose the HDD for detection (other manufacturer s hard disk suitable too). 70