Synco Bus operator unit RMZ792 Series B Basic documentation

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1 Synco Bus operator unit RMZ792 Series B Basic documentation Edition 1.0 Series B CE1P3113en Building Technologies

2 Siemens Switzerland Ltd. Industry Sector Building Technologies Division Gubelstrasse 22 CH Zug Tel Siemens Switzerland Ltd. Subject to change 2/58 Building Technologies

3 Table of contents 1 Overview RMZ792 bus operator unit Operator units KNX network Product range Product documentation Features and functions Notes Operation Bus operator unit functions Operating concept Operating levels Menu tree Device operation Device list navigation Fast access using Favorites pages Data point display (visibility) Troubleshooting Customized texts Supply Supply from KNX bus External supply Supply via Synco 700 control unit Troubleshooting Commissioning Start commissioning Initial commissioning Set user level "Commissioning" menu Device address Automatic address search Manual address allocation Allocate addresses using ETS Troubleshooting Enable communication "Communication" submenu...24 Building Technologies Table of contents /58

4 6.3 Device list "Create list" submenu "Display list" submenu "Sort list" submenu "List information" submenu "Delete list" submenu "Add devices" submenu "Name devices" submenu "Delete devices" submenu Favorites pages "Add data points" submenu "Name data points" submenu "Delete data points" submenu "Name Favorites" submenu "Sort Favorites" submenu "Delete Favorites" submenu "Delete all Favorites" submenu Data backup Local data backup Data backup on second device Back up data in ACS Troubleshooting General settings Time and date Format Setting Troubleshooting Select language Select temperature unit Operator unit display contrast Display bus fault status messages Text entry Passwords Device list Favorites pages Device information Faults Fault display Device list in the "Main menu" /58 Building Technologies Table of contents

5 "Faults current" menu Info page and "Fault status message bus" menu Third-party bus device faults Acknowledge faults Reset faults Delete faults Device update Internal memory Exchange bus operator unit Support for errors and faults Error/fault code list Troubleshooting Electrical connections Appendix Acronyms Editable text...53 Building Technologies Table of contents /58

6 6/58 Building Technologies Table of contents

7 1 Overview 1.1 RMZ792 bus operator unit RMZ792 bus operator unit Possible thanks to KNX User-friendly at all levels Functions The RMZ792 bus operator unit is a communicating operator unit allowing you to operate devices from the Synco range in a KNX network. The operator unit can be used both for fixed installation and mobile use (e.g. service). Third-party devices cannot be operated using the RMZ792 bus operator unit. The RMZ792 operator unit allows for central access to Synco 700 control units and central communication units as well as RX.. room controllers and RD.. room thermostats via the KNX bus. Menu-assisted operation using clear text provides for user-friendly and easy access at all levels for users as well as engineering and service staff. The RMZ792 bus operator unit used identical operating elements and the typical Synco operating philosophy such as RMZ790 and RMZ791 operator units for local operation, thus without KNX communication. Operation of up to 150 devices. Supported devices: RM.. control units. (Synco 700 range) RXB2.. and RXL2.. room controllers. RDG.., RDF.., RDU341 room thermostats. QAW740 room unit. OZW771, OZW775 central communication units. Automatic device search within line/area. Access allowed at both user and service levels. Display and acknowledge faults from all devices (bus devices). Freely definable passwords for all access levels. 20 customizable Favorites pages. Supply from KNX bus or external AC 24 V. Fixed installation (front, wall mounting), and mobile use as hand-held device. 1.2 Operator units RMZ79.. operator units The 3 RMZ79.. operator unit types differ with regard to shape, number or operable devices, functional scope, and type of use and site. Name Figure Function Type Data sheet Bus operator unit Bus operation for service and users without commissioning function RMZ792 N3113 Operator unit, plug-in type Local operation for commissioning, service, and user RMZ790 N3111 Operator unit, detached Local operation for commissioning, service, and user RMZ791 N3112 7/58 Building Technologies 1 Overview

8 OCI700 service tool The RMZ792 bus operator unit does not allow for commissioning (configuring) the devices in the KNX network. Commissioning must occur locally on the device in the KNX network using the RMZ790 or RMZ791 operator units or centrally using the OCI700.1 service tool. Name Figure Function Type Data sheet Service tool OCI700 interface and PC software ACS790 for commissioning, service, and operation OCI700.1 N KNX network Use of the RMZ792 bus operator unit The following figure shows a simple KNX network with an RMZ792 bus operator unit in area 1 (fixed connection) and line 1 (mobile use). RMZ792 Bus operator unit RM.. Synco 700 controller RMB.. Synco 700 control unit QAW740 Synco 700 room unit RXB2.. Room controller OZW.. Central communication unit RDG.. Room thermostats for wall mounting RDF.. / RDU.. Room thermostats for partial wall mounting N140/13 Area/line coupler The bus operator unit can be used to operate bus devices, i.e. KNX network devices. The bus devices can be integrated in one or several lines. For networks with several lines, access is possible to devices of neighboring lines or areas regardless of the connection location. We recommend to place the operator unit within the line or the area of the bus device to be operated to keep down bus load. 8/58 Building Technologies 1 Overview

9 1.4 Product range The RMZ792 Series B bus operator unit allows for operating the following devices (June 2011 status): Synco 700 Devices Type Data sheet no. Universal controller RMU7x0, RMU7x0B N3144, N3150 Heating controller RMH760, RMH760B N3131, N3133 Boiler sequence controller RMK770 N3132 Central control unit RMB795 N3121 Switching and monitoring unit RMS705, RMS705B N3123, N3124 Room unit QAW740 N1633 Central communication units OZW771, OZW775 N3117, N5663 RXB, RXL Room controller RXB21.1, RXB22.1 N3873 Room controller RXL21.1, RXL22.1 N3877 Room controller RXB24.1 N3874 Room controller RXL24.1 N3878 Room controller RXB39.1 N3875 Room controller RXL39.1 N3876 RDG, RDF, RDU Room thermostat for fan coils RDG100KN N3191 Room thermostat for VAV RDG400KN N3192 Room thermostat for fan coils RDF301 N3171 Room thermostat for fan coils and lighting RDF N3171 Room thermostat for VAV RDU341 N Product documentation The following product documentation provides detailed information on safe and intended use and operation of Siemens products in building services plants in addition to the basic documentation. Document Data sheet "Bus operator unit RMZ792 Series B" Installation instructions (mounting and commissioning) Environmental declaration Synco product range "KNX bus" data sheet Basic documentation: Communication via KNX bus CE declaration of conformity for Synco 700 Doc number N3113 G3113 E3113 S3110 N3127 P3127 T3110 Building Technologies 1 Overview /58

10 1.6 Features and functions Summary of features and functions of the RMZ792: Features/Functions RMZ792 Operator elements Press-and-turn button Info button for fast plant information display Fault button for optical display and acknowledgement LCD ( pixels), background lighting Operation Menu-guided operation using clear text Access levels 3 Password protection for each access level Fault handling Info page wit clear text display for faults Fault indication using red LED Display of all faulty devise using fault symbol Fault acknowledgement and reset Display of simultaneous faults (fault list) 20 Maximum number of bus devices 150 Customizable Favorites pages Number of Favorites pages 20 Number of data points per Favorites page 10 Functions Automatic device search Manual addition/deletion of devices Automatic/manual sorting of the device list Labeling devices Adding/deleting/renaming/sorting Favorites Voltage supply KNX bus External, AC 24 V Note The following functions cannot be executed using the bus operator unit: Configure and commission bus devices. Display trend diagram. Delete fault history. 10/58 Building Technologies 1 Overview

11 1.7 Notes This symbol draws your attention to special safety notes and warnings. Failing to observe these notes may result in injury and/or serious damages. Field of application Intended use Electrical installation Commissioning Operation Wiring Storage and transport Maintenance Faults You may use the devices listed in Section 1.4 only to control and monitor heating, ventilating, air conditioning, and chilled water plants. Trouble-free and safe device operation presupposes transport, storage, mounting, installation, and commissioning as intended as well as careful operation. Fuses, switches, wiring and earthing must comply with relevant national safety regulations for electrical installations. Only qualified persons trained by Siemens or its delegates may prepare for use and commission the devices. The devices may only be operated by staff instructed by Siemens or its delegates and who understand the potential risks. When wiring the system, strictly segregate the AC 230 V section from the AC 24 V safety extra-low voltage (SELV) section to protect against electric shock hazard! Refer to the environmental conditions specified in the respective data sheets for storage and transport. If in doubt, contact your supplier or Siemens. The devices are maintenance-free and only require regular cleaning. We recommend removing dust and dirt from system components installed in the control panels during standard service. Call service staff responsible for your plant in case of system faults; do not diagnose and correct faults. Only authorized staff may diagnose and correct faults and recommission the plant. This applies as well to work carried out within the panel (e.g. safety checks or replacement of fuses). Disposal Devices contain electrical and electronic components; do not dispose of them in the household garbage. Comply with all local, applicable laws. Building Technologies 1 Overview /58

12 2 Operation The devices may only be operated by staff instructed by Siemens or its delegates and who understand the potential risks. 2.1 Bus operator unit functions The bus operator unit allows for all operations (set and read data point values). The settings are transferred to the device in the KNX network (bus device), processed and saved in the device. The bus operator unit does not save data. The read values for the user are generated in the device and transferred to the bus operator unit. All devices whose device descriptions are saved in the bus operator unit can be operated. 2.2 Operating concept Basic principles All setting and readout values are arranged as data points (operating lines) in a software menu tree. Using the operating elements, every data point can be selected, displayed or set. The LCD shows all menus as clear text. The bus operator unit contains several programmed languages. The required application is enabled in the commissioning phase (see installation instructions, G3113). Operator elements RMZ792 bus operator unit 1 Display 2 INFO button Function 1: Retrieve important plant data. Function 2: Retrieve explanations on individual data points in the current menu. 3 OK press-and-turn knob Turn: Select operating line or readjust value. Press: Confirm operating line or setting. 4 ESC button Return to the previous menu Cancel value adjustment. 5 Fault button " " with LED LED: Fault display. Press: Acknowledge or reset fault. 12/58 Building Technologies 2 Operation

13 Background lighting The backlit display automatically switches on when using one of the operating elements. It switches off and the start page is displayed when inactive for 30 minutes. In the event of a pending fault, the fault information page is displayed rather than the start page. Display examples Start page Device list, partly with fault symbol Pop-up, set numerical value Help picture with explanation on the selected setting parameter 2.3 Operating levels We differentiate between the following operating levels: Level Symbol Description Info level The INFO button accesses the Info level. Information on menus and data points is displayed for as long as the button is pressed. The Info level allows for retrieving important plant data (fault and service information). No values can be adjusted. Access at the Info level is possible any time and not password-protected. User level The user level is set up as a menu. It allows you to read data points and/or change their values. The user level can be protected using a password against unauthorized access. No password is set when delivered. This level allows for accessing the user level of the bus devices. Building Technologies 2 Operation /58

14 Level Symbol Description Service level The service level allows for accessing other advanced menus and data points of the bus operating device. The service level can be protected using a password against unauthorized access. No password is set when delivered. The service level of the bus operator unit allows for accessing the service level of the bus device, e.g. the parameter settings of the control devices, or information on plant maintenance. Password level The password level offers additional menus and data points to configure and commission the bus operator unit. The password level can be protected using a password against unauthorized access. The password is set to "7" when delivered. Access to the password level of bus devices is not possible from this level. The setting is local only. All operation is menu-based; only the Info level does not use menus. The menus and operating lines are enabled according to access levels. A higher access level also shows the menus and operating lines for the lower access levels. The password level contains the entire menu. A corresponding symbol at the top left shows the active level. Navigate between operating levels Go to the Info level: 1. Press the ESC button repeatedly until the start page is displayed. 2. Press the INFO button or the press-and-turn button to go to the Info level. 3. For navigation within Info pages, repeatedly press the INFO button or the OK press-and-turn button. Go to the user level: 1. Press the ESC button repeatedly until the start page is again displayed. 2. Press the press-and-turn button "OK": 3. If the user level is password-protected, the Access levels menu is displayed. 4. Turn the OK button to select the User level and confirm by pressing the button. 5. Enter the password for the corresponding access level. 6. Press the OK button to confirm the password. Go to the service or password level: 1. Press the ESC button repeatedly until the start page is again displayed. 2. Press both the OK and ESC button simultaneously. The Access levels menu is displayed. 3. Select the desired access level by turning the OK button and press to confirm. 4. Enter the password for the corresponding access level. 5. Press the OK button to confirm the password. The device automatically returns to the start page and the user level if no action occurs within 30 minutes. 14/58 Building Technologies 2 Operation

15 2.4 Menu tree The menu tree of the bus operator unit has three different menus: 1. Info: No values can be changed. The pages are located at the Info level and can thus not be password-protected. 2. Devices: Device list with all bus devices. The menu for a bus device can be opened via the device name. As an alternative, customized Favorites menus provide to key and commonly used data points of bus devices. The data points can be changed and displayed individually. As an option, the menus can be protected using a password (user level) against unauthorized access. 3. Local menus: All bus operator unit settings are entered via local menus. These settings do not apply to bus devices listed in the device list. The menus are visible at the current operating level and password-protected by the passwords of both service and password levels. Type Menu name Functions Range of action Fault status signal bus Plant operating state Read-only access No password Service information Business card protection 1. Info 2. Devices Favorites Device name 1 Device name 2 Device name(s) Commissioning User-definable menus with the most important values Device list: Access to devices 1 n Communication settings Synco bus users Read/write access Password protection (optional) Build and format of device list Build and contents of Favorites pages Device list Presentation of device list 3. Local menus Favorite pages Time of day / date Faults Presentation of Favorites pages Settings for time of day and date Display of current faults and bus faults RMZ792 local Limited password protection Settings Settings, e.g. language, passwords, and texts Device information Device information, e.g. hardware and software versions Data backup Save and retrieve settings 15/58 Building Technologies 2 Operation

16 3 Device operation The bus operator unit provides access to data points of the user and service levels for KNX network devices. Access to the data points of the password level is possible only using local operator units RMZ790 and RMZ791. The bus operator unit does not allow for configuring and commissioning bus devices. 3.1 Device list navigation The device list is generated during commissioning (list of all bus devices). Data points, with the exception of Favorites pages, are always accessed via the device list; see Section 3.2. Select the desired device from the device list to open the device's menu tree. The menu tree and navigation are the same as for local operation using RMZ790 or RMZ791. The following information is displayed when you press the INFO button: Device names and, if set accordingly, device address. Current position in the menu tree (path). Long text for the selected data point. The information is displayed as long as the button is pressed. 3.2 Fast access using Favorites pages The Favorites pages allow for customized user interfaces for daily operation. Favorites pages allow you to combine data points of any devices from the device list. The data points are copied from their position in the menu tree of the corresponding device to the desired Favorites page. This makes navigation more efficient. The symbol at the upper right corner identifies Favorites pages. This allows you to quickly differentiate between Favorites pages and a device's menu tree. 16/58 Building Technologies 3 Device operation

17 3.3 Data point display (visibility) The bus operator unit's interface only displays data points for the Synco 700 control units needed for the current device configuration. In the case of other devices (e.g. RX.. room controller), the bus operator unit displays all data points regardless of configuration. As a result, data points may not reflect real values or setting values may not trigger any action, as the current device's configuration may not support them or may be ineffective. 3.4 Troubleshooting Possible cases Fault / Fault status message Caution! Device version not supported Caution! Device not responding Data does not show real value (e.g. room temperature C). Setting has no effect. Cause / Solution The device list for the bus operator unit and the software version of the target device may not match, or the device is not supported. Determine which versions of bus operator unit and target device are compatible. See Valid Version Set, J3100. Exchange bus operator unit or target device. No communication with target device. Is the device operating? Is the device connected to the KNX bus? Was the device address changed? The data point in the current configuration is useless (device does not support data point visibility). The data point in the current configuration is useless (device does not support data point visibility). 3.5 Customized texts Customized device texts are taken over, i.e. the bus operator unit display is identical to that on the local operator unit (RMZ790/791). The bus operator unit reads the customized text from the corresponding device. The factory-set default text is displayed until the customized text is received. Building Technologies 3 Device operation /58

18 4 Supply The bus operator unit can be supplied in three different ways: Supply from KNX bus (power consumption 45 ma). External supply (from external AC 24 V supply). Supply from Synco 700 control unit (from service interface of the Synco device; use only in exceptional cases). 4.1 Supply from KNX bus If the bus operator unit is used at a place where there is no external AC 24 V supply (e.g. mobile use), the bus operator unit can be supplied via the KNX bus. The slider on the rear of the bus operator unit must be set to "KNX". For the bus operator unit, calculate 45 ma supplied by the KNX bus. To this end, at least 2 Synco control units with decentralized bus supply must be activated, or a central power supply is required (see also document P3127). The bus operator unit is connected using the delivered cable to - a KNX bus plug (figure a) or - a Synco 700 control unit (figure b), or The KNX bus lines (terminals CE+ and CE ) are wired in the floor of the housing (figure c, watch out for polarity). a) b) c) G G0 CE+ CE KNX S KNX S1 G G0 CE+ CE KNX S KNX 3113A05 S1 45 ma G CE+ G0 CE KNX KNX S KNX S1 3113A07 X1 Synco RM... N1 45 ma KNX TP1 45 ma KNX TP1 KNX N1 S1 X1 KNX bus Synco 700 control unit RMZ792 bus operator unit Bus connection plug Note When using the supplied cable, make sure you insert the RJ45 plug until you hear it snap into place in the respective plugs. 18/58 Building Technologies 4 Supply

19 4.2 External supply We recommend AC 24 V external device supply for fixed installation (e.g. on control panel door). In this case, the decentralized/central bus supply does not have to carry the power load required by the bus operator unit, which is thus available to other bus devices. AC 24 V voltage is required to power the bus operator unit externally. It must meet requirements for SELV/PELV (safety extra low-voltage). The transformers used must be safety isolating transformers featuring double insulation as per EN or EN , designed for 100% duty. The slider on the rear of the bus operator unit must be set to "EXT". AC 24 V is supplied to the bus operator unit via terminals G and G0. SP KNX AC 24 V G G0 CE+ CE KNX S EXT SN 3113A Supply via Synco 700 control unit Important note In exceptional cases, power may be supplied to the RMZ792 bus operator unit via a Synco 700 control unit. A Synco 700 control unit can only supply power for a bus operator unit if it features 3 or more extension modules. The slider on the rear of the bus operator unit must be set to "EXT". The bus operator unit is plugged into the service interface of the Synco 700 control unit using the supplied cable. G CE+ CE KNX S EXT 3113A06 G0 S1 Synco RM... N1 45 ma KNX TP1 Fault status messages from extension modules may be displayed when the bus operator unit is plugged in during plant operation. The faults may result in short-term interruption of plant operation. You must acknowledge and reset the fault status messages. Building Technologies 4 Supply /58

20 4.4 Troubleshooting Possible cases Faults Bus operator unit does not start. Bus operator unit restarted cyclically. KNX bus blocked. Operating values of bus devices not displayed properly or cannot be changed. Background illumination of display very low. Control unit signals extension modules' failure, some plant parts fail. Cause / Solution Wrong polarity CE+ / CE Insufficient power supplied by KNX bus (undersized bus supply, bus voltage too low). Wrong switch setting ("KNX"/EXT") or switch in illegal intermediate position. RJ45 plug not snapped in (no contact). The slider is set to "EXT" and the bus operator unit was plugged in during plant operation. Solution: 1. Acknowledge or reset fault status messages. 2. Switch off operating voltage to the control unit, then plug in bus operator unit and switch on operating voltage or 3. Plug in the bus operator unit to a control unit without extension modules (switch off operating voltage prior to plugging in, then plug in bus operator unit, and then switch on operating voltage). 20/58 Building Technologies 4 Supply

21 5 Commissioning Only qualified persons trained by Siemens or its delegates may prepare for use and commission the devices. 5.1 Start commissioning Initial commissioning See installation instructions G3113, supplied with the bus operator unit, for initial commissioning. For initial commissioning, the bus operator unit starts with menu Language. This allows you to select the country-specific language. Then Commissioning menu is now displayed. The access level is set to "Password level". After selecting the country-specific operating language and confirming the selection by pressing the OK button, the Commissioning menu opens; see Section Set user level Set the user level (access level for plant operator) when done with commissioning: 1. Select the start page: Press the ESC button repeatedly until the start page is displayed. 2. Press both the OK and ESC button simultaneously. The Access levels menu is displayed. 3. Press the press-and-turn button "OK": 4. Turn the OK button to select the User level and confirm by pressing the button. 5. Enter the password for the corresponding user level. 6. Press the OK button to confirm the password. Building Technologies 5 Commissioning /58

22 6 "Commissioning" menu Notes Only staff trained by Siemens with associated permissions (access rights) may commission (configure) the RMZ792 operator unit. The RMZ792 bus operator unit does not allow for commissioning (configuring) the devices in the KNX network. Commissioning must occur locally on the device (bus device) in the KNX network using the RMZ790 or RMZ791 operator units or centrally using the OCI700.1 service tool. See the installation instructions for initially starting and commissioning the RMZ792 bus operator unit. The bus operator unit works smoothly if the device address of all bus devices is right. This means that the device address of all bus devices and area/line couplers must correspond to their position in the network topology (area.line.address). Wrong device addresses result in errors when commissioning the bus operator unit. 6.1 Device address The RMZ792 bus operator unit, similar to all other bus devices, requires a unique device address. There are 3 ways to set the device address: One of the methods always reflects the best method depending on use. The device address is factory set to default (area.line.address). A bus operator unit with device address 255 does not send out process data (this applies to all devices with device address 255). Device addresses 253 and 254 are reserved for special devices Automatic address search Automatic address search is ideal if the bus operator unit is installed retroactively in an existing plant without knowing the existing address allocation. When prompted by the operator, the bus operator unit gets the subnetwork address (SNA, comprising area and line) from the higher line coupler. The last setting for area and line is taken over if no subnetwork address is received. The bus operator unit now attempts to find a free device address within the line, starting from 252. The attempt is repeated for an address lower by 1 if the address is taken already. The search is continued until a free device address is found. If no free device address is found, the address retains value /58 Building Technologies 6 "Commissioning" menu

23 6.1.2 Manual address allocation Manual address allocation is sensible when the bus operator unit has a fixed location in the KNX network, and if the address has already been defined and is known from the network plan. Area, line and device address are entered manually by the operator. The bus operator unit gets the subnetwork address (SNA, comprising area and line) from the higher line coupler in the event of change to either area or line. If the line coupler supplies the SNA, the device assumes the line coupler's SNA and overwrites any existing manual settings. The manually entered value is accepted if no SNA is received. The setting value is reset to the previous value if the desired device address is used by another device Allocate addresses using ETS Allocating addresses using ETS (Engineering Tool Software) makes sense if this tool is used in general to allocated addresses in the KNX network. Area, line, and device address are preset in ETS. On the bus operator unit, set the Programming mode to On. Load the device address using ETS. Programming mode automatically returns to Off after an address is allocated to the bus operator unit Troubleshooting Possible cases Faults No communication with other bus devices. Subnetwork address (SNA) not assumed from higher line coupler. Fault status message 6001 >1 identical bus address Cause / Solution Device address has value 255, i.e. no active communication. Set the device address to a value between 1 and 252 (automatic search or manual entry). The subnetwork addresses (area and line) of the line couplers and/or bus devices do not match. Check the subnetwork addresses and reallocate as needed. There is no higher line coupler or the line coupler is configured to not send the SNA to the line. Configure the line coupler accordingly or manually specify the SNA. The network contains several bus devices with identical device address. Correct the device addresses on the related devices. 23/58 Building Technologies 6 "Commissioning" menu

24 6.2 Enable communication Communication is active when: The device has a valid device address. A bus power supply is available. The device is not in the Commissioning menu "Communication" submenu Fundamentals Operating lines See basic documentation P3127, "Communication via KNX bus", for a detailed description of communications. You must have basic knowledge of device addresses and network topologies. Main menu > Commissioning > Communication Area Line Device address Search address --- / Address found --- Programming mode Off / On Off Setting values Area, Line and Device address allow for defining individual device addresses. Automatic address searches are triggered via operating line Search address. Successful address searches are acknowledged with status Address found. Status Address failed means that the address search was unsuccessful. Programming mode must be set to On to allocate addresses in ETS. ETS automatically resets the value to Off after successful address allocation. Notes If a higher line coupler in the network topology supplies SNA information different from the values set for area and line, the line coupler's values are assumed. An error message is triggered if the device address for 2 devices is identical. 6.3 Device list Definition Layout The list of operable bus devices is referred to as Device list. The menu tree of the bus device is opened from the bus operator unit's device list. Bus devices not listed in the device list cannot be operated using the bus operator unit. Bus devices are listed as follows in the device list: 24/58 Building Technologies 6 "Commissioning" menu

25 Information B.L.A Name Status Description Symbol for bus device KNX device address (optional): B : Area [0 15] L : Line [0 15] A : Address [1 255] See also Section 6.3.2, "Display list" submenu. Device name: Heating : Text, max.20 characters ("Heating" is a mere example!) : Device without names! : Name of the device cannot be read See also Section 6.3.7, "Name devices" submenu. Device status: : Device ok, no faults : Device fault : Status read from device : Status cannot be read, possible failure or in commissioning mode See also Section , Device list in the "Main menu". Functions Various functions allow for creating a customized device list reflecting operator needs and requirements: Automatic device search within line/area. Retroactive addition of additional devices: Individual device. All devices within a line. All devices within an area. Delete individual devices from the device list. Assign or change device names in the device list. Determine the device presentation within the device list. Change the order of devices within the device list. Delete the entire device list. The following status messages may be displayed upon device list operations and dependent on the menu: Status messages Description --- Command not yet executed. Command being executed. Searched for Device list created successfully. Added Devices added to list successfully. Address invalid Searched for device does not exist or does not respond. Sorted Device list sorted successfully. Deleted Device list deleted successfully. Rejected Device search not possible due to current area and line settings. Building Technologies 6 "Commissioning" menu /58

26 6.3.1 "Create list" submenu Application Operating lines When the bus operator unit is newly connected to the plant. When the bus operator unit is connected temporarily to the plant as a service device. Main menu > Commissioning > Device list > Create list Area Line * / Start search --- / Searched for --- Number of devices current The network is searched for operable devices as per the set parameters. An existing device list is listed in advance. Device searches are possible only within the selected area. The settings for Area and Line restrict the search for bus devices to the desired portion of the network. This also reduces the search time. Setting * for line means that all lines of the desired area are searched for devices. The search in this case lasts ca. 15 minutes and cannot be interrupted. Operating line Start search starts the device search. The number of devices found is displayed by the value Number of devices current. Important note Notes When creating a device list, any existing devices, device names, and Favorites pages are deleted! The device list can include max. 150 devices. If a network has more than 150 bus devices, the search is stopped after 150 devices. Menu List information displays List error with List complete. In plants featuring several bus operator units, only one device can carry out a search at any given time. The device search across all lines (Line = *) is possible only within the bus operator unit's own area. The settings for Area and Line must not be changed during a device search. If power is interrupted during a device search or if the bus operator unit is unplugged during the device search, the device list is declared List invalid. All commands are ignored during a device search. The local names of the devices are added to the list when creating the device list. Subsequent, local changes to a name are on the device are not updated automatically in the device list. 26/58 Building Technologies 6 "Commissioning" menu

27 6.3.2 "Display list" submenu Application Operating lines Change the display format of the device list. Show or hide the device address in the device list. Main menu> Commissioning > Device list > Display list Type of display Address and name / Name only Address and name The devices are displayed with address and name, or with just the name in the Device list depending on the setting "Sort list" submenu Application Operating lines Sort the device list by ascending device address. Sort the device list by ascending device name. Manually sort the list to place common devices at the top of the list. Main menu > Commissioning > Device list > Sort list Sort automatically by Device addresses / --- Device names Sort manually You can sort the device list either manually or automatically. Start to sort via operating line Sort automatically, by Device address or by Device name. The following submenu allows you to manually sort the device list. Operating lines Main menu > Commissioning > Device list > Sort list > Sort manually Device address name Device address name n After selecting the device, its position is displayed in the device list. Adjusting a value allows for moving the device to the desired position. You can freely determine the position of each device within the device list (1 = Top of the list, 150 = Bottom of the list). The positions of the remaining devices are adjusted automatically. There cannot be any gaps in the list. If the desired position is after the bottom of the list, the device is placed in the very last position. Building Technologies 6 "Commissioning" menu /58

28 6.3.4 "List information" submenu Application Operating lines Display detailed information on the current status of the device list. Main menu > Commissioning > Device list > List information State of list See below List error See below Number of devices current State of list and List error: State of list Acquired Address invalid Deleted Description Device list created or devices were added. Device search interrupted. The device list is invalid and must be recreated. Device list empty. List error Description --- No error. The device list is OK. Address twice The device list contains several devices with identical device address. Eliminate the address conflict. List complete The list is full (150 entries). The current number of devices in the device list is displayed by the value Number of devices current "Delete list" submenu Application Operating line Delete the entire device list. Main menu > Commissioning > Device list > Delete list Delete list --- / Deleted --- The device list along with device names is deleted if you press the OK button following a confirmation message. In addition, all Favorites pages are deleted. Confirmation message: You can stop deletion by pressing the ESC button before pressing the OK button. 28/58 Building Technologies 6 "Commissioning" menu

29 6.3.6 "Add devices" submenu Application Operating lines Supplement the device list by an individual device. Supplement the device list by devices from another area. Supplement the device list by devices from another line. Update the device list. Main menu > Commissioning > Device list > Add devices Area Line * / Device address * / * Start add on --- / Added --- Number of devices current The network is searched for operable devices as per the set parameters. The devices found are added to an existing device list. Devices already in the device list are not duplicated. The settings for Area Line and Device address restrict the search for operable bus devices to the desired portion of the network or an individual device. This also reduces the search time. Setting * for line means that all lines of the desired area are searched for devices. Setting * for the device address means that a search for all devices within the line is carried out. Operating line Start add on starts the function. The number of devices found is displayed by the value Number of devices current. Note The same notes as described in Section apply "Name devices" submenu Application Operating lines Assign clear and self-explanatory names to the devices. Main menu > Commissioning > Device list > Name devices Device address name 1 Max. 20 characters Device address name n Max. 20 characters You can assign a freely selectable name to the devices in the device list. When creating the device list and adding devices, the local device name is transferred to the device list if available. The name of the selected device can be overwritten. The name change only applies to the device list in the bus operator unit. The local name remains valid in the device. A device name can have max. 20 characters. The device name is displayed in the bus operator unit: As a main menu title for the bus device. For orientation purposes if button INFO is pressed while navigating a device's menu tree. On the Menu and Info pages for fault display. Building Technologies 6 "Commissioning" menu /58

30 Enter device names The device name can be entered as follows at the password level, starting with: Main menu > Commissioning > Device list > Name devices Press OK button to go to operating page Name devices. Turn the OK button clockwise and select a character. Press the OK button to take over the selected character. Save the device names in the bus operator unit: Turn the OK button counter-clockwise until OK is displayed. Press the OK button to save the device names in the bus operator unit. Press ESC (several times) to go back and check the device names "Delete devices" submenu Application Operating lines Reduce the device list to the devices important to the user. Exclude certain devices from operation. Main menu > Commissioning > Device list > Delete devices Device address name 1 Device address name n The selected device is removed from the device list following confirmation. The gap in the device list is filled in. Any data points of the deleted device are removed from the Favorites pages. Confirmation message: You can stop deletion by pressing the ESC button before pressing the OK button. 30/58 Building Technologies 6 "Commissioning" menu

31 6.4 Favorites pages Definition Functions Notes Favorites pages provide fast access to important and commonly used plant values. At total of 20 pages are available at max. 10 data points each. A user can assign any device data points from the device list to the pages. Unused Favorites pages and operating lines are not displayed in the Favorites view. The symbol at the upper right corner identifies Favorites pages. The user level provides access to the data points on the Favorites pages. This is true also when the data point is visible in the bus device's menu tree only at the service level. Various functions allow for creating customized Favorites pages reflecting operator needs and requirements: Add Favorites pages and data points. Rename Favorites pages (title). Rename data point names. Sort Favorites pages. Delete Favorites pages and data points. We recommend assigning clear names to Favorites pages for better understanding. If individual devices are deleted from the device list, the associated data points are also deleted from the Favorites pages. All Favorites pages are deleted when you delete the entire device list "Add data points" submenu Application Operating lines Create Favorites pages. Supplement Favorites pages. Overwrite existing data point. Main menu > Commissioning > Favorite pages > Add data points Favorites 1 Favorites 1 Favorites 20 Favorites 20 Main menu > Commissioning > Favorite pages > Add data points > Favorites 1 to Favorites 20 Data point name 1 Data point name 10 The Favorites pages display the title entered by the user. The factory setting for the titles is Favorites 1 Favorites 20. Data points are displayed with their names (copy from device menu tree). You can rename them later on. Unused operating lines are displayed as " ". Favorites pages can be filled with any data points from the menu trees of devices listed in the device list. The position, i.e. Favorites page and line, can be freely selected. Existing data points can be overwritten by other data points. Retroactive sorting of data points within a page is not allowed. Data points with complex, graphical display cannot be added to Favorites pages (timer, calendar, trend display, faults, etc.). In addition data points from the Commissioning, Building Technologies 6 "Commissioning" menu /58

32 Favorites, Favorite pages, and Device list menus of the bus operator unit cannot be added to Favorites pages. Symbol in the upper right corner indicates operating mode Add data points. Add data points as follows: Select the desired Favorites page (1 20). Select the desired operating line (1 10). Select the device from the device list. Go to the corresponding data point in the target device. Select the data point using the OK button. Add data point by pressing OK, cancel addition by pressing ESC. Automatic return to the selected Favorites page (OK button) or return to the selected data point (ESC button). Exit operating mode Add data points under the following conditions (symbol disappears): Data point successfully added to Favorites page. Got to the Start page (press ESC button several times, or once, but long). Go to the Commissioning menu. Go to the Favorites menu. Go to Favorite pages menu. Go to the Device list menu. After 30 minutes without operator action. Note All data points of the Favorites pages can be operated from the user level regardless of their visibility in the bus device's menu tree at the user or service level "Name data points" submenu Application Operating lines Rename data points in a Favorites page. Main menu > Commissioning > Favorite pages > Name data points Data point name 1 Max. 20 characters Data point name 10 Max. 20 characters The name of the data source is copied when a data point from a device's menu tree is added to the Favorites page. The names of the data points in the Favorites pages can thus be renamed, e.g. in case of several same-name data points within the same Favorites page. Retroactive changes to data source names are not automatically added to the bus operator unit. 32/58 Building Technologies 6 "Commissioning" menu

33 6.4.3 "Delete data points" submenu Application Operating lines Delete data points in a Favorites page. Main menu > Commissioning > Favorite pages > Delete data points Favorite title 1 Favorites 1 Favorite title 20 Favorites 20 Main menu > Commissioning > Favorite pages > Delete data points > Favorites 1 to Favorites 20 Data point name 1 Data point name 10 Delete data points in 2 steps. First, select the Favorites page and then the data point you want to delete. The data point is deleted after you confirm deletion. Confirmation message: You can stop deletion by pressing the ESC button before pressing the OK button. Note The empty Favorites page remains available after you delete the last data point. You can delete the entire page via submenu Delete favorites "Name Favorites" submenu Application Operating lines Enter meaningful titles for Favorites pages. Main menu > Commissioning > Favorite pages > Name favorites Favorite title 1 Max. 20 characters Favorites 1 Favorite title 20 Max. 20 characters Favorites 20 We recommend replacing the factory-set title of a page by a meaningful page name to simplify work with Favorites pages. Only pages containing at least one data point are displayed. Enter Favorites title Enter the Favorites title as follows: Turn the OK button clockwise and select a character. Press the OK button to take over the selected character. Save the Favorites title in the bus operator unit: Turn the OK button counter-clockwise until OK is displayed. Press the OK button to save the Favorites title in the bus operator unit. Press ESC (several times) to go back and check the Favorites title. Building Technologies 6 "Commissioning" menu /58

34 6.4.5 "Sort Favorites" submenu Application Operating lines Change the order of Favorites pages. Place commonly used Favorites pages at the top of the list. Main menu > Commissioning > Favorite pages > Sort favorites Favorite title Favorite title After a Favorites page is selected, its current position is displayed within the list of displayed Favorites. Adjusting a value allows for moving the selected page to the desired position. Each page's position can be freely determined (1 = first displayed page, 20 = last displayed page). If the desired position is after the bottom of the list, the page is placed in the very last position. Notes Replace factory-set titles by clear, meaningful titles prior to sorting the Favorites pages (see Section 6.4.4, "Name Favorites" submenu). If Favorites pages are sorted by factory-set titles, the data points are sorted correctly. The title, however, changes depending on the position and use of Favorites pages and may result in misunderstanding "Delete Favorites" submenu Application Operating lines Delete individual Favorites pages. Main menu > Commissioning > Favorite pages > Delete favorites Favorite title 1 Favorites 1 Favorite title 20 Favorites 20 The selected Favorites pages and its title and all data points are deleted following confirmation. The empty Favorites page can now again be filled with new data points via the Add data points menu "Delete all Favorites" submenu Application Operating lines Delete all Favorites pages. Main menu > Commissioning > Favorite pages > Delete all favorites Delete all favorites --- / Deleted --- All Favorites pages along with titles and all data points are deleted following confirmation. 34/58 Building Technologies 6 "Commissioning" menu

35 7 Data backup Application Create a backup for the settings. Restore backed up settings following unsuccessful changes. Back up or restore settings when exchanging the bus operator unit. Function The bus operator unit's settings can be backed up after commissioning. These settings can be later restored e.g. following unauthorized or erroneous changes or deletion of settings. Data are backed up or restored via 2 different locations: Locally via the internal memory of the bus operator unit. Using a second device, i.e. the internal memory of a second bus operator unit connected to the KNX bus. Backing up to a second device is sensible especially when the bus operator unit needs replacement due to compatibility issues. Backed up settings Backup stores the following settings: Device list including device names, order, and display format. Favorites pages along with all data points. Names and order of Favorites pages. Display settings for fault status messages on the bus (see Section 8.5, Display bus fault status messages). No other settings (device address, language, etc.) are saved. Note The bus operator unit restarts following successful restoration of settings. The following status messages are displayed dependent on the respective action: Status messages Description --- Command not yet executed. Restored Settings restored successfully. Saved Settings backed up successfully. Failed Error while backing up or restoring data. Building Technologies 7 Data backup /58

36 7.1 Local data backup Operating lines Main menu > Data backup > Local Restore --- / Restored / Failed --- Save --- / Saved / Failed --- Progress ---- / 0 100% ---- Storage date Date of last storage Storage year Year of last storage Operating lines Save or Restore start copying the setting values. Progress is indicated continuously [0 100%] and last about 15 seconds. Note Information Storage date and Storage year only display meaningful values if the bus operator unit at the time of data backup received a valid system time. 7.2 Data backup on second device General Operating lines The second unit (second bus operator unit in the KNX network) can be located on another area or line. Set the target address of the second device via the Address submenu. Main menu > Data backup > Second device > Address Area Line Device address Operating lines Main menu > Data backup > Second device Restore --- / Restored / Failed --- Save --- / Saved / Failed --- Progress ---- / 0 100% ---- Operating lines Save or Restore start transfer of the setting values. Progress is indicated continuously [0 100%] and may take up to 3 minutes. Notes Following transfer, the settings must be enabled on the second device via Restore. Transferring the data to the second device overwrites the local data backup of the device. Locally backed up data are lost! The date for the data transfer overwrites the date of the local data backup. No involved bus operator unit may be switched off or unplugged during transfer to prevent loss of data. The bus operator unit cannot be operated during data transfer. Data cannot be backed up or restored simultaneously on the second device to avoid corrupting data. Note the following rule to avoid compatibility issues: The software version of the second device (where the data is backed up) must be identical or higher than that of the bus operator unit whose data is backed up. 36/58 Building Technologies 7 Data backup

37 7.3 Back up data in ACS General Procedure ACS accesses the data via Read parameter set (save) and Write parameter set (restore). Back up bus operator unit data in ACS. 1. Back up locally in the bus operator unit: Main menu > Data backup > Local > Save 2. Read the data using ACS and save in an ACS plant. Prerequisite: The bus operator unit must exist and be selected in ACS, then: Applications > Plant engineering... > Read parameter set Read parameter set automatically takes over and backs up data in ACS. Restore data in a (new) bus operator unit from ACS plant. 1. Transfer the backup data to the bus operator unit using ACS. Prerequisite: The bus operator unit must exist and be selected in ACS, then: Applications > Plant engineering... > Write parameter set The data is backed up locally in the bus operator unit: Overwrite any existing local data. 2. Restore locally backed up data in the bus operator unit: Main menu > Data backup > Local > Restore Restore makes the data again available to the bus operator unit, i.e. access to the device list, Favorites pages, etc. is again possible. Building Technologies 7 Data backup /58

38 7.4 Troubleshooting Possible cases Faults Save Failed Progress ----% Setting not saved Save Failed Progress 1 99% Settings incompletely saved Restore Failed Settings not restored No new start of bus operator unit Restore Failed Settings incompletely restored, device list has been deleted New start of bus operator unit Cause / Solution Second device has invalid address. Communications interrupted to second unit. Solution: Check bus connection and address of the second device. Back up data again. Communications or power supply interrupted while data is backed up to second device. Solution: Check bus connection and power supply. Back up data again. Second device has invalid address. Communications interrupted to second device. Solution: Check bus connection and address of the second device. Restore data again. Corrupt backup data. Software version incompatible with backup data. Communications or power supply interrupted while data is restored from second device. Solution: Check bus connection and power supply. Use consistent and compatible backup file. Restore data again. 38/58 Building Technologies 7 Data backup

39 8 General settings 8.1 Time and date Annual clock The bus operator unit does not have its own annual clock. The bus operator unit assumes and displays time of day, weekday, and date if sent from another bus participant (clock time master). A clock time master is required in a Synco 700 control unit to correctly operate timer, calendars, etc Format Available time formats 24 h am/pm Setting The following time formats are available: The date is displayed as dd.mm.yyyy (day.month.year). Example: The time is displayed as hh:mm (hours:minutes). Example: 15:56 The date is displayed as mm/dd/yy (month/day/year). Example: 05/31/06 The time is displayed as hh:mm am/pm (hours:minutes am/pm). Example: 03:56 pm Main menu > Settings > Device Time format 24 hours 24 h 12 hours (am/pm) Note Time and date are always displayed in the format of the bus operator unit regardless of the settings of other bus operator units Setting Use the bus operator unit to adjust the clock time master's system time and thus the local display for time and date. Main menu > Time of day/date Time of day 00:00 23:59 / 12:00am 11:59pm Date Year Note The master provides the clock time if the KNX network contains a clock time master (standard). If the clock time is adjusted on the bus operator unit, the master assumes the new time; the master then provides this time to all KNX network devices. The bus operator unit sets the clock time if no clock time master is available (exception). In this case, the time may deviate several minutes per day, as it is not synchronized to a quartz clock. Building Technologies 8 General settings /58

40 8.1.3 Troubleshooting Possible cases Faults Time of day, weekday, and date are not displayed in the Start menu. Timer, calendar, etc. have date Wrong time of day displayed. Cause / Solution No bus device in the system sends the system time (no clock time master). The bus operator unit has not received a system time telegram since startup. The KNX network does not have a clock time master. 8.2 Select language Action on initial startup Language selection Setting The bus operator unit contains several programmed languages. When switching on for the first time, the "Language" menu is displayed in English. The language can also be changed later during operation. The following languages are available: English...English Deutsch...German Francais...French Italiano...Italian Nederlands...Dutch Polski...Polish Cesky...Czech Magyar...Hungarian Espanol...Spanish Dansk...Danish Norsk...Norwegian Svenska...Swedish Suomi...Finnish Ellinika...Greek Russkij...Russian (Limba) Romana...Rumanian Slovensky...Slovakian Slovenski...Slovenian Srpski...Serbian Hrvatski...Croatian Balgarski...Bulgarian Turkce...Turkish Portugues...Portuguese Main menu > Settings > Device Language English, German, English 40/58 Building Technologies 8 General settings

41 Notes Excepting customized texts, all operating texts are displayed in the language set on the bus operator unit regardless of the settings on the various bus devices. Exception: Customized texts and fault texts from other bus devices are displayed as is. Heterogeneous language settings for bus operator unit and bus devices may result in unintelligible, erroneous text display. Use the same language setting within the entire, operated plant. The bus operator unit also allows you to change the language settings of the KNX device. Use the device list to set the language in the bus device's menu. If you select a language not available in the bus device, the bus device selects English as default language. 8.3 Select temperature unit Setting You can select the temperature unit for the bus operator unit as C or F. Main menu > Settings > Device Unit C / F C Note Temperatures are displayed in the unit selected on the bus operator unit regardless of the settings on the various bus devices. 8.4 Operator unit display contrast The display contrast can be adapted to the current environment. Setting Main menu > Settings > Device Contrast 0 100% 50% 8.5 Display bus fault status messages The following parameter determines the fault status messages to be displayed in the menu or Info page Fault status message bus. Setting Main menu > Settings > Faults Fault status message bus Device list only / All Device list only devices Device list only: Fault status messages are displayed only by devices on the device list. All device: Fault status messages are displayed for all KNX network devices. Faults from devices not on the device list can neither be acknowledged nor reset. In addition, they are not indicated on the fault LED. Building Technologies 8 General settings /58

42 8.6 Text entry You can freely define the device name for the bus operator unit as well as the business card. The device name is displayed in the Start menu, the 4 text lines of the business card are displayed as Info picture. Entries Main menu > Settings > Texts Device name Max. 20 characters Business card line 1 Max. 20 characters Business card line 2 Max. 20 characters Business card line 3 Max. 20 characters Business card line 4 Max. 20 characters 8.7 Passwords The 3 operating levels (User level, Service level, and Password level) can be passwordprotected individually against unauthorized access. Settings Main menu > Settings > Passwords User level ---, , no password Service level ---, , no password Password level Passwords can be set only at the Password level. 0 means "no password". No password must be entered for the associated operating level. Notes Write down the password for the Password level in a secure location! In ACS, the passwords can be read and redefined similar to Synco control units. 8.8 Device list Some menus to edit the device list are available at both the Password and the Service level. Service level functionality is restricted to sorting, naming, renaming devices as well as selecting the type of display. Main menu > Device list > Sort list Main menu > Device list > Name devices Main menu > Device list > Display list Main menu > Device list > List information See Section 6, "Commissioning" menu for the individual functions. 42/58 Building Technologies 8 General settings

43 8.9 Favorites pages Some menus to edit the Favorites pages are available at both the Password and the Service level. Service level functionality is restricted to naming or renaming data points and Favorites pages as well as sorting Favorites. Main menu > Favorite pages > Name data points Main menu > Favorite pages > Name favorites Main menu > Favorite pages > Sort favorites See Section 6 for the individual functions. Building Technologies 8 General settings /58

44 9 Device information The Device information menu shows the current version information of the bus operator unit. Display Main menu > Device information > Device Operating line Device type Software version Hardware version Memory card type Memory card version Display Device type: RMZ792 Bus operator unit software version. Bus operator unit hardware version. Type of memory card: FLASH. Software version for device descriptions. Compare the memory card version of the bus operator unit and the software version of the related device with the current Valid Version Set if a device is inaccessible on the bus operator unit (error message Device version not supported). 44/58 Building Technologies 9 Device information

45 10 Faults The bus operator unit only handles faults for devices listed in the device list. After startup, it may take up to 3 minutes until the fault status information from the devices is updated, depending on the size of the device list. For network topologies with line couplers, make sure the line couplers can route fault status information (LTE broadcast) correctly to the bus operator unit for filter "Normal" or "Route all". Notes Install the bus operator unit in the related line if only line faults are to be received. Install the bus operator unit in the backbone, if faults from the entire network are to be received Fault display The bus operator unit displays the fault status messages sent by the bus devices in different menus. From the bus operator unit, faults can be acknowledged and reset, if allowed by the corresponding device. The fault indication LED on the fault button indicates the presence of faults by either flashing or permanent light: LED status LED off LED flashes LED lit Description No pending faults. Unacknowledged fault. Pending fault or fault not yet acknowledged. Note The LED status (flashing/lit permanently) may differ from bus operator unit to bus device if a fault relay is configured on the device. Other fault information is visible at various locations: Location Info page Fault status message bus Device list on the Main menu Menu Faults current Menu Fault status message bus Fault menus of the respective devices Description Display of worst fault, see Section , Info page and "Fault status message bus" menu. Display of faulty devices using fault symbol. List of max. 20 faults sorted by priority, acknowledgment status, and date/time. Display of worst fault, see Section , Info page and "Fault status message bus" menu. Fault information from local fault menus in the operating tree of the corresponding devices, e.g. fault history: Building Technologies 10 Faults /58

46 Acknowledgement type The fault source determines the type of acknowledgement for a fault status message (e.g. Synco 700 universal controller RM..). 3 types of acknowledgement are available, each dependent on the fault to be acknowledged: Acknowledgement type None Acknowledge Acknowledge and reset Description The fault must be neither be acknowledged and nor reset. The fault status message disappears automatically as soon as the cause of the fault is removed. The fault continues to be displayed (even after the cause of the fault is removed) until acknowledged, i.e. until taken note of. The fault must first be acknowledged and reset only after removing the cause of the fault Device list in the "Main menu" A symbol to the right indicates the devices' fault status. The symbols mean the following: Fault indication symbol Description Device ok, no fault present. Device fault. Fault status information retrieved from device. Possible device failure, fault status information cannot be retrieved, or is not sent periodically. After starting the bus operator unit, it may take up to 3 minutes until the fault status information from the devices is updated, depending on the size of the device list "Faults current" menu Main menu > Faults > Faults current Max. 20 pending faults are summarized in this menu. The faults are sorted by fault priority. Note The order of fault status messages in Synco 700 control unit fault lists may deviate from that of the bus operator unit based on priority information. 46/58 Building Technologies 10 Faults

47 Info page and "Fault status message bus" menu Fault status message bus and Main menu > Faults > Fault status message bus This example shows the most serious pending fault of all devices on the device list, or of all devices on the entire KNX network. The display depends on the display settings for bus fault status messages, described in Section 8.5, Display bus fault status messages Third-party bus device faults Fault status messages from bus devices not listed in the device list are handled differently depending on the settings for parameter Fault status message bus (see Section 8.5, Display bus fault status messages): Setting Device list only: Fault status messages from third-party bus devices are ignored. Setting All devices: If the fault status message from the third-party bus device at present is the worstcase pending fault, it is displayed only in the menu as well as the Fault status message bus Info page. The fault LED is not switched on. Acknowledgement and reset is impossible via fault button, and must take place on the corresponding, local device Acknowledge faults Pressing the flashing fault button acknowledges all faults to be acknowledged. Only faults from devices listed in the device list can be acknowledged. Any menu can be used for acknowledgement. Notes Acknowledging faults can take up to 1 minute if the device list is full. Faults from devices not on the device list cannot be acknowledged. Building Technologies 10 Faults /58

48 10.4 Reset faults Only faults from devices listed in the device list can be reset. As opposed to acknowledgement, faults must be reset individually. To reset a fault, press the lit fault button. Resetting a current or displayed fault is possible only in the following menus to clearly assign fault and reset command: Via the Fault status message bus Info page of the bus operator unit. Via the Fault status message bus menu of the bus operator unit. Via the Faults current (fault 1 20) of the bus operator unit. Via the Main menu of the bus operator unit, provided the faulty device is selected. Locally on the faulty device (press Fault button). Notes Faults of Synco 700 control units can be reset only via the bus operator unit if setting Remote reset of fault is enabled. Example for Synco 700 universal controller RMU710: Main menu > Commissioning > Communication > Basis settings Faults from devices not on the device list cannot be reset Delete faults The deletion history of a device (e.g. Synco 700 universal controller) is not possible from the bus operator unit. This function is available only on the local device (bus device). Note ESC and OK have no effect although deleting the fault history can be selected on the bus operator unit. 48/58 Building Technologies 10 Faults

49 11 Device update 11.1 Internal memory A flash memory is integrated in the bus operator unit. The memory contains the text catalogs in various languages as well as the device descriptions for the bus devices. The bus device versions and the corresponding device descriptions must match. The bus operator unit displays an error message in the event of incompatibility. Data is also backed up to this memory Exchange bus operator unit You must also replace the bus operator unit by a unit featuring current device descriptions if you extend the plant by new devices or replace old devices. To do this, order the replacement unit S/RMZ792. Proceed as follows to replace a bus operator unit: 1. Connect the new bus operator unit with the delivered cable to a Synco 700 control unit. 2. Use the old bus operator unit to back up the data to a second device and select the address of the new device. 3. Remove the old bus operator unit and integrate the new bus operator unit in the plant. 4. Select menu "Data backup / local", function "Restore" to load the backed up data (see Section 7, Data backup). 5. Return the old bus operator unit to your local Siemens branch. Building Technologies 11 Device update /58

50 12 Support for errors and faults 12.1 Error/fault code list The list only describes errors and faults that may occur when connecting and operating the bus operator unit.. See the descriptions of the related devices for information on other error codes. Number Cause of error/fault Effect 6001 >1 identical device address Urgent message; must be acknowledged Troubleshooting Fault / Fault status message When creating the device list (Create list, Add devices), devices outside the search range will also be included on the list. Caution! Device version not supported Caution! Device not responding Data does not show real value (e.g. room temperature C). Data point setting has no effect. Device switches on and off independently. Background illumination of display very low. Operating values of bus devices not displayed properly or cannot be changed. Cause / Solution The device address of the bus operator unit (area.line.address) and/or of other bus devices does not match the current bus topology. Check and correct device addresses as needed. The version of the device description of the bus operator unit and the software version of the target device do not match. Determine which versions of internal memory and target device are compatible. Exchange bus operator unit or target device. No communication with target device. Is the device operating? Is the device connected to the KNX bus? Was the device address changed? The data point in the current configuration is useless (device does not support data point visibility). The data point in the current configuration is useless (device does not support data point visibility). Power is supplied to the bus operator unit via KNX. Bus supply is dimensioned insufficiently and cannot fully supply the bus operator unit. Use bigger bus supply, or Supply external AC 24 V power to the bus operator unit. 50/58 Building Technologies 12 Support for errors and faults

51 Fault / Fault status message During commissioning, the wrong language was selected. Where do I find "my" language? Time of day, weekday, and date are not displayed in the Start menu. Timer, calendar, etc. have date Cause / Solution 1. Press buttons ESC and OK at the same time. 2. Select the password level and enter 112 for password (same as international emergency call), then press OK to confirm. The language changes to English. 3. Select the Settings > Device > Language menu to go to the desired language. No bus device in the system sends the system time (no clock time master). The bus operator unit has not received a system time telegram since startup. "?" is displayed in the device list. No communication with device, e.g. device failure or fault status information cannot be retrieved. Room number or Device name are not assumed e.g. by the room controller. The fault status message of a device cannot be reset from the bus operator unit. Room number may be max. 5 characters, Device name max. 10 characters. Shorten the text entries accordingly. Remote fault reset not allowed. Enter the corresponding setting on the device; see Section 10.4, Reset faults. Building Technologies 12 Support for errors and faults /58

52 13 Electrical connections 3113Z58 CE+ CE- G0 G G, G0 Connection terminals operating voltage AC 24 V CE+ Connection terminal KNX bus, data line positive CE Connection terminal KNX bus, data line negative S = KNX S = EXT RJ45 connecting plug S = KNX Slider = KNX for supply from KNX bus (power 45 ma) S = EXT Slider = EXT for external supply AC 24 V to G, G0 (power 5 ma) RJ45 Connection plug for connection cable to control unit or KNX bus plug Note Take note of the correct position of the slider (KNX or EXT) depending on the type of power supply (see Section 4, Supply). 52/58 Building Technologies 13 Electrical connections

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