CURRENT DEVELOPMENT AND NEW SERVICES IN MANAGEMENT SYSTEM CERTIFICATION
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1 UPDATES & NETWORKING SESSION 2018 CURRENT DEVELOPMENT AND NEW SERVICES IN MANAGEMENT SYSTEM CERTIFICATION 1 NOVEMBER 2018 PRESENTED BY SIRIM QAS INTERNATIONAL SDN BHD MANAGEMENT SYSTEM CERTIFICATION DEPARTMENT
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3 SIRIM GROUP Logo Kumpulan OF COMPANIES SIRIM SIRIM BERHAD (HOLDING COMPANY) Developmental SBU SIRIM INDUSTRIAL RESEARCH (SIR) MAJLIS REKABENTUK MALAYSIA Statutory SBU NATIONAL METROLOGY INSTITUTE OF MALAYSIA (NMIM) Commercial SBU PACKAGING AND SECURITY DESIGN CENTRE (PSDC) Commercial Logo Subsidiaries Kumpulan SIRIM Logo Kumpulan SIRIM Logo Kumpulan SIRIM GRANULAB GRANULAB SDN. BHD SDN. BHD
4 SIRIM STATE OFFICES & Off Campus Facilities Provide Outreach Services To Industries All Over The Country
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6 SIRIM QAS International Sdn Bhd Established in 1996 as a wholly-owned subsidiary of SIRIM Berhad Conformity assessment services since 1970s (Certification, inspection & testing) Staff strength : 763 people Malaysian based Local and international client
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8 MIDDLE EAST BRANCH
9 CERTIFICATION BODY SIRIM QAS International CERTIFICATION Management System Certification Product Certification Personnel Certification TESTING INSPECTION Engineering Inspection Inspection on behalf of other CBs Other 3 rd party inspections Product compliance testing to standards, regulatory requirements and specifications Permit issuing agency for customs under DFTZ
10 ACCREDITATIONS & RECOGNITIONS SIRIM QAS International s accreditations by local and international bodies demonstrate its high degree of competency, impartially and credibility in the area of conformity assessment. SIRIM QAS International is also accepted as an IQNet Partner, an international certification network formed by 34 partner organizations with more than 200 subsidiaries. The certification, inspection and testing services offered by SIRIM QAS International are conducted in accordance with international standards. These accreditations and recognitions facilitate the acceptance of our certifications and test reports locally and abroad.
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12 Appointment Of SIRIM QAS International By National Agencies/Regulatory Bodies
13 OUR SERVICES Quality Management System Certification ISO 9001:2008 / 2015 ISO 13485:2003 / 2016 MS 1900:2014 IATF 16949:2016 Environmental Management System Certification ISO 14001:2004 / 2015
14 OUR SERVICES Occupational Health & Safety Management System Certification OHSAS 18001:2007 MS 1722:2011 OUR SERVICES Information Security Management System Certification ISO/IEC 27001:2013 IT Service Management System Certification ISO/IEC :2011
15 OUR SERVICES OUR SERVICES Food Safety Management System Certification ISO 22000:2005 / 2018 Hazard Analysis and Critical Control Point (HACCP) Certification MS 1480:2007 Good Manufacturing Practice (GMP) Certification for food sector MS 1514:2009
16 OUR SERVICES OUR SERVICES Forest Management Certification Malaysian Criteria and Indicators (Natural Forest) Malaysian Criteria and Indicators (Forest Plantations) Chain of Custody Certification for Forest Based Products PEFC ST 2002:2013
17 OUR SERVICES OUR SERVICES Roundtable on Sustainable Palm Oil (RSPO) P&C Certification RSPO Principles and Criteria for the Production of Sustainable Palm Oil Roundtable on Sustainable Palm Oil (RSPO) Supply Chain Certification RSPO Supply Chain Certification Standard Malaysian Sustainable Palm Oil (MSPO) Certification MS :2013 MS :2013 MS :2013
18 OUR SERVICES Energy Management System Certification ISO 50001:2011 / ISO 50001:2018 Business Continuity Management System Certification ISO 22301:2012
19 OUR SERVICES Supply Chain Security Management System Certification ISO 28000:2007 Road Traffic Safety Management System Certification ISO 39001:2012
20 OUR SERVICES Good Distribution Practice for Medical Devices MDA/RR No. 1:November 2015 Medical Device Conformity Assessment (Full Assessment/ Product Verification) Carbon Footprint of Products (CFP) ISO/TS 14067:2013 / ISO 14067:2018
21 OUR SERVICES Asset Management System Certification ISO 55001:2014 Verification of Sustainability Reports Global Reporting Initiative (GRI) Guidelines
22 OUR SERVICES Greenhouse Gas Validation, Verification and Certification United Nations Framework Convention for Climate Change (UNFCCC) Clean Development Mechanism (CDM) Scheme Verified Carbon Standard (VCS) Gold Standard (GS) Integrated Management Systems Certification Auditing and certification of organizations implementing integrated management systems encompassing two or more management systems.
23 SERVICE OFFERED ON BEHALF OF SME CORP The National Mark of Malaysian Brand Certification Malaysian Brand Assessment Criteria 1-InnoCERT Certification Programme Technology Innovation System Assessment Index Self-assessment and rating done by potential applicant Based on self-assessment score, verification audit carried out by SIRIM QAS audit team, consisting of auditor and subject matter specialist / domain expert
24 NEW SERVICES Anti-Bribery Management System Certification ISO 37001:2016 ABMS is about : proactively combating bribery & building anti-bribery culture ISO is an internationally recognized standard focusing on prevent, detect and response to bribery ABMS certification may prevent organization from being fined under Section 17 (a) Malaysian Anti-Corruption Commission (Amendment) Act 2018
25 NEW SERVICES Occupational Health & Safety Management System Certification ISO 45001:2018 To replace OHSAS & MS 1722 Migration OHSAS to ISO within 3 years form publication of ISO (Mar 2018 Mar 2011) Validity of OHSAS certification up to 11 Mar 2021
26 NEW SERVICES Customer Contact Centres Certification ISO :2017, ISO :2017 Customer contact centres Part 1: Requirements for customer contact centres Part 2: Requirements for clients using the services of customer contact centres Pilot Program in 2018 with 6 organization 3 certification issued to CCC
27 ISO Describes relationship between each party ISO is used by the CCC whether in-house or outsourced CUSTOMER CCC Customer Contact Centre In-house Outsourced ISO Describes relationship between customer and client with directives given to the CCC ISO is used by the client using the services of a CCC whether in-house or outsourced CLIENT Relationship between ISO and ISO
28 NEW SERVICES Security Operations Management System Certification ISO 18788:2015 Pilot Program will be initiated Open to all Security service provider or Organization own security services
29 NEW SERVICES Learning Service Provider Certification IS :2017 Educational Organizations Management System Certification ISO 21001:2018
30 NEW SERVICES Muslim Friendly Hospitality Services Certification MS 2610:2015 Pilot Program in progress
31 NEW SERVICES Good Manufacturing Practices for Cosmetics Certification ISO 22716:2007
32 NEW SERVICES ISO/TS 22163:2017 Railway applications -- Quality management system -- Business management system requirements for rail organizations: ISO 9001:2015 and particular requirements for application in the rail sector a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
33 NEW SERVICES ISO41001:2018 Facility management -- Management systems -- Requirements with guidance for use a) needs to demonstrate effective and efficient delivery of FM that supports the objectives of the demand organization; b) aims to consistently meet the needs of interested parties and applicable requirements; c) aims to be sustainable in a globally-competitive environment. The requirements specified in ISO 41001:2018 are non-sector specific and intended to be applicable to all organizations, or parts thereof, whether public or private sector, and regardless of the type, size and nature of the organization or geographical location.
34 The New Paradigm in ISO MS Risk based thinking Strategic thinking Sustainable development Improved alignment with other management systems standards
35 ISO 14001:2015 ISO 28000:2007 ISO 45001:2018 ISO 37001:2016
36 RISK-BASED APPROACH MS ISO 9001 : 2015 Quality Management Systems ISO : 2015 Environment Management Systems ISO : 2018 Health & Safety (OH&S) Management Systems ISO : 2016 Anti-Bribery Management Systems ISO : 2007 Supply Chain Security Management Systems ISO : 2018 Education Management Systems ISO : 2018 Food Safety Management Systems ISO : 2018 Energy Management Systems ISO : 2018 IT Service Management Part 1 ISO : 2012 Road Safety Management Systems ISO : 2013 Information Security Management Systems ISO : 2014 Asset Management Systems All management systems supports sustainable development goals
37 THE ISO HIGH LEVEL STRUCTURE (HLS) ISO 9001:2015 ISO 14001:2015 ISO 45001:2018 ISO 37001:2016 ISO 28000: Introduction 0. Introduction 0. Introduction 0. Introduction 0. Introduction 1. Scope 1. Scope 1. Scope 1. Scope 1. Scope 2. Normative reference 3. Terms and definitions 4. Context of the organization 2. Normative references 3. Terms and definitions 4. Context of the organization 2. Normative reference 3. Terms and definitions 4. Context of the organization 2. Normative references 3. Terms and definitions 4. Context of the organization 2. Normative references 3. Terms and definitions 4. General requirements 5. Leadership 5. Leadership 5. Leadership 5. Leadership 4.1 Security management policy 6. Planning 6. Planning 6. Planning 6. Planning 4.2 Security risk & planning 7. Support 7. Support 7. Support 7. Support 4.3 Support 8. Operation 8. Operation 8. Operation 8. Operation 4.4Implementation & operation 9. Performance evaluation 9. Performance evaluation 9. Performance evaluation 9. Performance evaluation 4.5 Checking & corrective action 10. Improvement 10. Improvement 10. Improvement 10. Improvement 4.6 Management review & continual improvement
38 INTEGRATED MANAGEMENT SYSTEM BCM ISO ISMS ISO QMS ISO 9001 ISO IATF Integrated Management System SCSMS ISO EMS ISO OHSMS ISO 45001
39 Risk based approach system Similar concept of PDCA Application of the same High Level Structure (HLS) Integrated Management Systems (IMS)
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41 CERTIFICATION PROCESS Application Stage 1 Audit Stage 2 Audit Certification Once a Year Surveillance Audit Certificate valid for three (3) years
42 THE CERTIFICATE
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