How to connect the Video Doorbell to phone

Transcription

1 How to connect the Video Doorbell to phone 1. Install the UBell APP a. Open the App Store (for ios) or the Google Play Store(for Android) on your mobile devices, search for "Ubell" to download. b. Or scan the following QR Code to download and install to your device. 2. Setting up the App Before you begin > Make sure the UBell app is installed to your device. > Make sure that your device is connected to a 2.4GHz Wi-Fi network, NOT a 5GHz network.

2 1). Launch the UBell app on your device and tap Add a device.

3 2.) Select Setup device 3). Click Yes to confirm the connection to device. a. make sure the device is in configuration --- with a voice prompt " device is now ready to begin pairing". b. If you didn't hear the voice prompt, press and hold the reset button for 5 seconds. Release after the LED indicator turned off, and the device will restart to configure automatically.

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5 4.) Fill in the Wi-Fi information. The name of the Wi-Fi network will automatically be filled in, enter the Wi-Fi password. And adjust the volume of your device to a reasonable level then tap "Next"

6 Please note: 1. Make sure the network is the same as your phone use. 2. Must keep your Wireless Signal is high. 3. The letter of the Wireless name doesn t up to 46 bytes. Wi-Fi password is preferably less than 12 digits 4. Wi-Fi Password does not contain special characters such as #, &. 5). Connecting to Wi-Fi. Please make sure the phone volume is turned up

7 6). After connect successfully, Set an password. The password must be at least 8 characters and include an uppercase letter, a lower-case letter, and a number. Click Finish after confirmation of the password to connect to device.

8 7). Finished connecting.

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10 8). Phone Setting: Please open the permissions of UBell in your phone setting Android

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13 9). APP Device Setting: Go to the setting in the UBell App.

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16 The connection is complete, and now you can receive notifications when someone presses the doorbell or PIR detects motion.

17 3. Installation: You can choose powered by AC input or or battery. a. AC input: Voltage 8-24VAC. b. Or use two batteries.(included)

18 Tips: Doorbell FAQ 1. Why can t I get my doorbell paired with my phone? 1) Please check if your WI-FI is 2.4GHz, if your WI-FI is hidden. The password should be no more than 12 digits without special symbols. 2) Please make sure the WI-FI signal is strong enough. (When pairing, the phone and the doorbell should be within 50 feet from the router.) 3) Please turn up the volume of the mobile phone when pairing. 4) Please make sure the UBELL APP is permitted to use location. 5) Please make sure the mobile phone is connected with the 2.4GHz WI-FI. 6) Please go to the Wi-Fi "router settings" to find the Wi-Fi settings, and turn off the " Wifi multifrequency integration" option to ensure that there will be no automatic switching to the 5GHz network when the 2.4GWiFi signal is not poor. 2. Why does my phone fail to receive notification? 1) Please set the Accept call to Call in or Notification. 2) Please set the UBELL APP permissions Location, Notification on and disable Lock screen cleanup. 3. Why my PIR sensor doesn t seem to work? There are 3 levels of the PIR function, High/Medium/Low. Please set the level according to your requirement. 4. Why does my battery draining out quickly? If the doorbell is frequently activated, the power consumption will be pretty high. Also the battery will be draining out much quicker. 5. Why doesn t my doorbell auto record? The Recording function only work when the doorbell is activated. It will not keep recording to save power. 6. Why does my phone keep receiving notification? Please set the PIR sensitivity to low if your doorbell is used in a busy environment. 7. How to get the doorbell charged? 1) There is a charging port behind the doorbell. You can get the battery charged just like a mobile phone with a USB cord. 2) The doorbell can be directly powered up by 8-24VAC input. 8. My doorbell is missing the SD card and the battery. The SD card and batteries are already installed inside the doorbell. Please remove the battery cover and you can see the batteries and the SD card slot. Please don t forget to remove the insulation film on the negative pole of the battery before using the battery.

19 If you still have problem when using the doorbell, please contact us on Amazon backstage or to our customer service. We will do our best to help you. Thank you again for being one of our amazing customers! Sincerely, AUNEX