ERS IT Portfolio Report
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2 Administration and Operations Committee ERS IT Portfolio Report January 21 st,
3 Agenda Information Technology Projects Summary 2013 End of Year Metrics Project Management Office CMERS Website Applications Infrastructure Service Level Agreement Performance What s Next IT Portfolio 2
4 Completed in Chartered Projects At/Under Budgeted Hours (5) Exceeded Budgeted Hours (1) 83% 17 Significant Activities At/Under Budgeted Hours (9) No Bugeted Hours (7) Exceeded Budgeted Hours (1) 53% 41% 17% 9, hours of work spent on completing these 23 projects and activities. 6% 3
5 Projects Projects and Activities: Estimated Hours vs. Actual Hours Estimated Hours Actual Hours Hours Variance = Estimates - Actuals Upgrade Workflow, Imaging, Scanning and Indexing Systems Evaluate, assess and implement MERITS Software Optimization and Clean-up Implement Member SS Administering the Council's Changes to Chapter External Vendors for Insurance Upgrade Virtual Servers to Windows Activities Estimated Hours Actual Hours Hours Variance = Estimates - Actuals Remote Office to Femrite test Internal & External Vulnerability Audit Upgrade McAfee epo server from 4.x to 5.x Clean up of old entries on firewall Firmware/IOS upgrade on all network gear and related software Website Vulnerability Audit Increase bandwith with new circuit at RO. Re-establish VPN connection with new provider Investigate Retention Software Communications regarding changes to Group Life Insurance Upgrade What's Up Gold monitoring software from to
6 IT Team Effort for 2013
7 CMERS.com Increased in Visits Dec.'12 Jan. Feb. Mar. Apr. May June July Aug. Sep. Oct. Nov. Dec While there were seasonal fluctuations, a comparison of the December data shows an increase of visitors and visits of over 40%.
8 Application Tickets 18 Activity in PIR's Opened(58) CCR's Opened(109) 0 Jan Feb Mar April May June July Aug Sep Oct Nov Dec A total of 167 tickets were opened for enhancements/fixes; Closed Canceled - 07
9 Infrastructure Tickets Activity in PIR's Opened(23) CCR's Opened(80) Jan Feb Mar April May June July Aug Sep Oct Nov Dec A total of 103 tickets were opened for enhancements/fixes; Closed - 84 Canceled
10 Veeam Replication 2012 vs Month PDFN PDFS PDDB1 Success Failure Success Failure Success Failure May Jun Jul Aug Sep Oct Nov Dec Month PDFN PDFS PDDB1 Success Failure Success Failure Success Failure Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
11 Physical\Virtual Machines Data Center Total Physical Total VMware Total VM Avg Host Avg Host Month Servers Host Servers Images Utilization - CPU Utilization - Mem Jan % 60% Feb % 60% Mar % 62% Apr % 63% May % 62% Jun % 62% Jul % 64% Aug % 65% Sep % 59% Oct % 32% Nov % 33% Dec % 36% 10
12 SAN Utilization
13 2013 Uptime % 12
14 Information Technology Projects Summary Research into 3 rd party anti-spam subscription (in progress) Cost/Benefit analysis for Change Auditor software (in progress) Cost/Benefit analysis of changing Anti Virus Software (In progress) Electronic Document submission IT Audit (In Progress) Backup Infrastructure Upgrades (In Progress) WAS Upgrade (In Progress) Cisco/network upgrades (completed) 13
15 Application Stats Category High Priority Low Priority Total Current Inventory PIR CCR Pending/Hold Deployed(Awaiting Next stage) /Ready for Production Net Current Inventory
16 What s Next Continue WAS Upgrade Windows 8 upgrades Desktop Rotation Complete IT Audit Complete Veeam Replication Software 6.0 to 7.0 Upgrade Continue MERITS Optimization (Generate Benefit Estimates (GBE) and Retirement Application Processing (RAP) Complete Backup Infrastructure Upgrades 15
17 Portfolio as of January 15th Project Health: % Complete Project Priority Complexity (S / M / L) Project Project Name Mgr Description G 9% 1 L Websphere 8 Upgrade/ SQL Manchu SQL2012/Websphere8.5/Win2008 upgrade G7 IP Y 10/16/13 12/31/14 5, ,138 $313,022 $35,180 $277,842 $0 Strategic Goal: G1 - G7 Status: External Vendor Required: Y/N Actual Start Date Target Completion Date Actual Completion Date Estimates (Hours) Actuals (Hours) Hours Variance = Estimates - Actuals Total Hardware/Software & Labor Budget ($) Actual Spent-to-Date on Hardware/Software & External Labor ($) Estimate to Completion (ETC) (of Hardware/Software & External Labor Costs) $ Variance = Total Budget - (Actual + ETC) Y 87% 2 M Backup Server Raynal Upgrade/replace PDBK1 and PDBK2 servers G7 OH N 8/9/13 1/31/ $13,802 $13,802 and supporting sw/hw G 16% 3 M Application Optimization Manchu Evaluate, assess and implement MERITS G7 IP N 9/19/13 10/15/14 1, ,176 N/A N/A (Retirement Application Process) Software Optimization and Clean-up G 88% 4 M Website Zaffiro Focusing information by group membership G4 IP N 3/28/12 4/1/ N/A N/A G 71% 5 M Application Optimization (Retirement Application Process) Manchu Evaluate, assess and implement MERITS Software Optimization and Clean-up G7 IP N 2/14/13 4/30/14 1,706 1, N/A N/A Green = On Target NS = Not Started Yellow = On Watch List IP = In Process Red = Needs Management Attention OH = On Hold C = Complete
18 Organizational/Personnel Update Administration and Operations Committee Tuesday, January 21, 2014 ERS Reclasses and Reorgs still in progress The Pension Investment Analyst-Associate position has been filled. The new employee will begin January 21, ERS anticipates filling its Administrative Assistant II position in the very near future
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