San Joaquin County Emergency Medical Services Agency

Transcription

1 San Joaquin County Emergency Medical Services Agency Memorandum TO: All Interested Parties FROM: Rick Jones, EMS Analyst DATE: January, 19 Mailing Address PO Box French Camp, CA 951 Health Care Services Complex Benton Hall 5 W. Hospital Rd. French Camp, CA 951 Phone Number () Fax Number () SUBJECT: Escalon Community Ambulance Exclusive Operating Area Ambulance Compliance Contract The EMS Agency Report on the Exclusive Emergency Ambulance Provider Contract Compliance for Escalon Community Ambulance (ECA) for the months of September and October 18, provides an in-depth review of ECA s performance. The County s contract with ECA establishes accountability for meeting specific standards and provides the EMS Agency with complete access to data and information on ECA s operational, clinical, and administrative performance. ECA s response time compliance exceeded the 9 th percentile standard set by the County for September with 95.9% and October with 9.6%. The combined twomonth percentile with 96 responses for September and October was 94.79%. The complete compliance report for September and October 18 may be viewed or downloaded from the EMS Agency s website:

2 Exclusive Emergency Ambulance Provider Contract Compliance Escalon Community Ambulance Compliance Report by Day Rolling Period September 1, 18 through September, 18 Non-compliant, Nonexempted Response Compliance Compliance Zone Time Standard Percentage 8: 9.1% SJ ZONE F SUBRUBAN : 1 1.% : 1 1.% All Zones Combined % Yes No Compliance Report by 1 Day Rolling Period October 1, 18 through October 1, 18 Non-compliant, Nonexempted Response Compliance Compliance Zone Time Standard Percentage SJ ZONE F SUBRUBAN All Zones Combined 8: : : % 9.86% 1.% 9.6% Yes No Fines and Penalties Report Type of Penalty September 18 October 18 Late response minutes $4 $5 Failure to provide data $ $ Preventable mechanical failure $ $ Failure to meet staffing and clinical standards $ $ Failure to respond $ $ Failure to submit documentation at hospital $ $ Other minor breach $ $ s $4 $5 Weekly Unit Hour Staffing Report SJ ZONE F September 18 *Non-dedicated ambulances may be used for both emergency and non-emergency responses. October 18 Analysis By Population Density All Population Density & Standard Urban 8: Suburban : Rural : Wilderness ASAP September 18 October 18 Non- Non- Compliant Percent Compliant Percent Compliant Compliant 9.1% 91.67% 1 1.% % 1 1.% 9 1.% 1.% 1.% % % September-October 18 1 of 4 1//19

3 Mutual Aid Incidents September 18 October 18 Mutual Aid Provider Response Area Mutual Aid Provider AMR San Joaquin MDAS Response Area 1 Detailed Analysis September 18 Compliance Area Interval Minimum : Interval Maximum 9:4 Interval Mean Standard Deviation 5: 1:5 Interval 9th Percentile 6:59 1 4:8 :1 8: :5 11:41 1 5: 19:9 1:58 4:1 :19 All Urban Compliance Areas : 9:4 5: 1:5 6:59 All Suburban Compliance Areas 1 4:8 :1 8: :5 11:41 All Rural Compliance Areas All Wilderness Compliance Areas Detailed Analysis October : 19:9 1:58 4:1 :19 Compliance Area Interval Interval Minimum Maximum :6 1:4 Interval Mean 5:1 Standard Interval 9th Deviation Percentile : 8:19 1:4 :7 8:6 4:15 1:7 9 :16 11:46 8:54 :4 11:46 All Urban Compliance Areas :6 1:4 5:1 : 8:19 All Suburban Compliance Areas 1:4 :7 8:6 4:15 1:7 All Rural Compliance Areas All Wilderness Compliance Areas 9 :16 11:46 8:54 :4 11:46 September-October 18 of 4 1//19

4 Exemption Request Report September 18 Date Incident Number Zone None Requested Type of Exemption Requested Exemption Denied Reason EMS Agency Action Exemption Request Report October 18 1/8/18 Date Incident Number Zone F URBAN Type of Exemption Requested Delayed Reporting on Scene Exemption Denied Reason EMS Agency Action Exempt Contract 1 Year Cumulative Performance Summary Compliance Monthly Zone Nov 17 Dec 17 Jan 18 Feb 18 Mar 18 Apr 18 May 18 Jun 18 Jul 18 Aug 18 Sep 18 Oct 18 Average F URBAN 9% 9% 8% 87% 9% 89% 94% 8% 86% 9% 9% 9% 88.9% F SUBUBAN 1% 1% 1% 1% 1% 9% 1% 1% 1% 1% 1% 9% 98.7% F RURAL 89% 1% 1% 1% 1% 1% 1% 1% 1% 1% 1% 1% 99.1% All Zones 94% 94% 86% 91% 9% 9% 97% 89% 9% 94% 96% 94% 9.8% Failure to Provide Data N/A September 18 October 18 Mechanical Report N/A Date Preventable Community Service Report See Appendix A. September-October 18 of 4 1//19

5 September-October 18 4 of 4 1//19