Quick Installation for Luowice Wireless IP Camera.

Transcription

1 Quick Installation for Luowice Wireless IP Camera

2 1 Camera Panel Assemble the Camera Configure the Camera with Your Phone LAN Mode (Network cable is needed.)a with Your Phone Basic Settings of the Camera On Phone Audio Adjusting: Turn On Audio Function And Intercom Function Audio Setting Check Videos Recorded On The SD Card Change Password When It Shows Wrong Password Or Forget the Password Set Up Motion Detection & Alert Set Up APP Alert Push Time Setting (If the camera's time isn t same as your time zone or your phone time) Backup Recorded Videos Stored on the SD Card to Your Phone Instruction for Camera Setting on the PC Client Default Setting of PC Client Add Cameras to the PC Client Two-Way Audio via PC Pan & Tilt Function Video Record on the SD Card Playback Videos Stored on the SD Card Video Record on Your Computer s Disk Playback Videos Recorded on Your Computer Backup Recorded Videos Stored on the SD Card to Your Computer To Install/Replace SD Card FTP Setting Hotspot Mode (To Pair the Camera with Your Phone When There Is No Network Cable Port on Your Local Router for Configuration) System Setting FAQ...53

3 For further information, software downloads, Please refer to: For tech support, please contact us via Phone: , Service Time: 6. Reset Button (Keep pressing the button for around 10 seconds and the camera will be back to factory setting.) If you have configured the camera to a phone before, and want to reconfigure it, please keep pressing the reset button until you hear a sound sent by the camera. Then you can reconfigure the camera again. ) 7. Network Cable Interface (If you Wi-Fi network is not stable, you can connect the camera to your local router with a network cable to gain more stable signal transmission.) 8. SD Card Slot 9. Power Interface Camera can be placed horizontally on anyplace you want. And it can be mounted on the wall or the ceiling. To mount it on the wall or the ceiling, please screw the bracket firmly to the camera and adjust the bracket to an angle that meets your installation requirements. 1. Led Light (shows red lights at night) 2. Lens 3. Photosensitive Sensor 4. Microphone 5. Antenna

4 Please note that the camera s antenna has been screwed to the camera firmly before shipping. Please confirm that the antenna is in 90 degree to the camera to gain best signal transmission. Please avoid the Antenna and the camera to be in a straight line. 3 Configure the Camera with Your Phone And then click the UID on the Device on LAN list. And the UID will appear on the UID area of the Add Camera page. Note: If you cannot find the camera, please scan the QR code on the camera to get it. Or you can also insert the UID directly if you can not get the UID after scanning the QR Code. Video Instruction of LAN Mode is Available from: LAN Mode (Network cable is needed.) Note: The camera and the phone have to be in the same network. Otherwise you can not find the camera via LAN on the phone. Step 1. Please kindly plug the camera in power and the camera will rotate automatically. Then you will hear the sound "Deng Deng" in a while. And the voice will disappear once you finish the "WIFi Setting". Then please kindly connect the camera to your local router. Open the APP and click Add Camera on the main page. Please kindly click Search Camera from LAN on the Add Camera page. Confirm the UID on the Device on LAN list is the same with the UID on the Label of the camera. (You can find the label on the back of the camera.) 03 04

5 Step 2. The default name of the camera on the APP is Camera. If you want to change it, please kindly change the name of the camera before click Done. Then click Done and the camera will show Online on the main page. Click the Setting button on the main page to enter the Camera Setting page. Then click Wi-Fi Setting to enter the Wi-Fi Setting page. Click Wi-Fi manager to search applicable Wi-Fi. Step 3. And then click on the Wi-Fi you chose. Input the Wi-Fi Password and click Apply. Then the APP will be back to the main page and the camera shall show Online. Disconnect the network cable from the camera and your local router. Now you can take the camera to anywhere within your local Wi-Fi range to install it. And you can remote view the camera or playback the recorded videos wirelessly from anywhere at anytime. Note: 1. Make sure your local router name and password without any space and special characters such as ~, `,?,,,, #, $, ), <, *, =, +, &,, :, ;, /,etc. Otherwise the WIFI Setting will fail. Cause the camera can t recognize special characters automatically. If your local router name or password with special characters or space, then you have to change your router password or name and configure the 'Wi-Fi Setting' again. 2. If the 'Current Wi-Fi' list have shown your local WIFI and the camera still can't work wirelessly, please press the reset button for 10 seconds and configure the 'Wi-Fi Setting' again 3. If you have checked the above steps and the camera still can't work wirelessly, you can connect the camera with your local router via network and the camera will work with wire. 4. If your local Wi-Fi network is not stable, you can keep connecting the camera with your local router via network cable to gain more stable signal transmission

6 Lens Adjusting: Mirror/Flip. Mirror will make the view swap from left to right and vice versa; Flip will make the view upside down and vice versa. When you install the camera under a roof or on a wall where there is restriction on space, you may need this function to get a right view of the camera. Operation: a)first, please kindly move your finger on the default interface from left/right, up/down to choose a position that you want to set up as a preset position. b)then click the icon, and the Position Preset interface will appear. And then click 1 click Setup. Then there shall be indication shown as Default setting successes. And the chosen position will be set up as position 1 successfully. c)click any place on the interface to exit the Position Preset interface. And then finger move the default interface to choose positions to set up as position 2, position 3, And set up preset positions following step 1), step 2) above. d)when you want to move the view from a preset position to another preset position, for example, from position 1 to position 2, just simply click on 2, and then click Call, then the view will move to position 2 precisely. Note: 1. When you are operating the position preset function and the camera live view interface is frozen or the position preset function isn t applicable, you can adjust the camera lens by hand as follow. 2. When you are adjusting the position of the camera s lens, please avoid the camera's LED light touching the camera s plastic cover Position Preset: This function allows you to set up specific position to adjust the lens precisely

7 Exit The Live View: Click the icon, and you will exit the camera view then. You can choose the HD or SD resolution based on your need. Note:Please kindly note that the Zoom/Focus function and the is not applicable for this camera

8 4.2 Audio Setting 4.3 Check Videos Recorded On The SD Card 11 12

9 4.4 Change Password Operation: Please kindly click Change Password on the main menu interface. And insert the relevant information. And then click Done and the password will be changed successfully. Note: a) Default password: admin b) Please keep the password within 15 letters and avoid using special characters such as #, *, &,~, `,?,,,, #, $, ), <, *, =, +, &,, :, ;, /,etc. c) If the APP always indicates 'Wrong password'. Please kindly follow the following steps to re-enter the camera's password. Operation: Come to the camera list interface and click the 'Edit' -' icon' - 'icon' -'re-enter the camera's new password' - 'Done'. And please note if your password is correct, it can not be modified after clicking the setting icon When It Shows Wrong Password Or Forget the Password 13 14

10 When you forget the password, please: Click Edit - Click the icon - Click Delete. And click Delete on the pop-out page to confirm deleting the camera. 4.5 Set Up Motion Detection & Alert Step 1. Activate Motion Detection Function Operation: Please kindly click Alarm Setting on the main menu interface. And move the icon to the right side to activate the motion detection function. And then choose a sensitivity level (Low/Medium/High) based on your need. And click Back and the setting will be saved. Note: The camera is very sensitive to the lightning change. In order to avoid false motion detection report, the medium sensitivity level is recommended. Then please keep pressing the reset button of the camera for seconds to get it back to factory setting. And then configure the camera to your local Wi-Fi network again following the instruction on (3 Configure the Camera with Your Phone, P. 03.) 15 16

11 Step 2. Set Up Alarm Setting Operation: Please kindly click Action with Alarm. And move the icon to the right side to activate the functions you want to have. And click Back and the setting will be saved. Note: a) Alarm Notification:Push notification to phone (text only, without pictures or videos attached). b) Alarm SD REC: Motion-triggered video recording stored on the SD card preinstalled in the camera. c) Alarm with Pictures: Sending motion-triggered snapshot of moving items to your account. d) Save Snapshots on FTP Server: Saving motion-triggered snapshots on your FTP Server. e) Save Video on FTP Server: Saving motion-triggered video on your FTP Server. f ) Snapshot Number: The default snapshot number is 1. You can choose from 1/2/3 based on your need

12 Step 3. Set Up Alert Video Instruction for Alert Setting is Available from: Operation: please kindly click Setting on the main menu interface. And then insert the relevant information in the pop-out page. Then click Test to check whether the setting works. After confirming the setting works well, click Save and the setting will be successful

13 Operation: Please make user s POP&IMAP have been enabled. Then get the SMTP Server information from the account you want to use as Sender. And if you use a gmail account as Sender, the SMTP Server should be smtp.gmail.com. And if this doesn t work when you test the alert, you can visit this website ( and follow the manual (Get an IP Address for Gmail SMTP Server) to get an ip address for the SMTP Server on your computer. b) User Name: the address you use as Sender. c) Password: the password of your address. For gmail & yahoo, you need to use the app password. And you can visit this website ( ) and follow the manual (Generate app password for Gmail Account Server) to generate an App password for gmail. d) Send To: the address you want to use as a receiver of the alert. e) Sender: the same as the address you insert in User Name.User Name: the address you use as Sender. f) Subject: the name you want to use as the title of the alert. If the subject can not be saved, please kindly change it to another subject and try to save again until it is saved successfully. g) Sometimes even the Test result indicates as Test Failed, the setting is in fact working. If you confirm that all the settings are correct, but still can not get the test successful, please kindly check the Sender account to see whether it sends out testing mail to the receiver account. If yes, you can go directly to click on Save. And the Setting is successful then

14 4.6 Set Up APP Alert Push Note: 1. The APP alert is in text only. No pictures nor videos. 2. lf you can't get the App alert, please go to the 'Notifications' in your phone 'Settings' to check if you have allow the App to push alert to your phone. And if your phone is Android, you have to go to the 'Permission manager' - 'Applications' in your phone 'Setting' to see if you have trusted the App to send alert to your phone as above too. Operation: Enable APP Alarm function on the APP Go to the main interface, click 'Alarm Setting' to enable 'Motion Detection. And then go to 'Alarm Setting' - open the 'Motion Detection' - go to 'Action with Alarm' to enable' Alarm Notifications'. And the APP Alert function will work then. When there is motion detected, there will be alert push to your phone as the above image shows

15 4.7Time Setting (If the camera's time isn t same as your time zone or your phone time) Operation: Please click 'Time Setting' on the main menu interface. And then you can click on 'Sync with Phone Time' to make the device time zone the same as your phone's time setting. Or you can choose to set up 'Device Time Zone' same as your time zone. And select the 'Daylight Saving Time(DST) according to the season time of the year. Then click on 'Saving Time Zone for Device' and click 'Yes' on the pop-out page. And then click 'Back' to save all the settings. Note: If there are different devices in different time zone access the camera at the same time, then the video time which recorded in the SD card will same as the last device. Camera 4.8 Backup Recorded Videos Stored on the SD Card to Your Phone Operation: To backup recorded videos stored on the SD Card to Your Phone, please kindly click Video at the bottom, and click Online on the top, and then click the name of the camera you want to backup videos. And the recordings list will show. Then Choose a time period and click it, the Plan Recording interface will pop out and click Download to start backup automatically. And the video will be stored on your phone then. To view the video, please kindly click Video Local, and then click the name of the camera you chose to back videos. Then click Download and you will see the backup videos then

16 Note: Please kindly note that the PC Client(HiP2P Client) only supports windows operation systems. It does not support Mac and Linux. Please use a windows operation computer to access it. To download PC Client for the camera: Please kindly download the PC Client (HiP2P Client) and install it on your PC. For installing the PC Client and select the language you want, please refer to: For more detail of the PC client setting, please refer to the (Detail Instruction for Camera Setting on the PC Client) in Open the PC Client, and the default interface is as follows:click any button on the middle of the top and the Log In page will pop out.the log in interface is as follows: Default user name: admin, and can not be modified. Password: no password, just leave it blank and click OK to log in

17 Note: a) UID: You can find it from the label on the camera or the phone APP after you pairing the camera with your phone. b) Name: the name you set up for the camera. Default is: Camera. It can be modified. c) User Name: default is: admin, and cannot be modified. d) Password: default is: admin, and can be modified. Please keep the modified password within 15 letters and avoid using special characters such as %, #, *, &,~, `,?,,,, #, $, ), <, *, =, +, &,, :, ;, /,etc. e) Area: default is Region and cannot be modified. Then click the Preview icon. And the camera will indicate as Offline. Then take the mouse cursor to the Camera icon the top left side under the Region list and right click the mouse

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19 5.4 Pan & Tilt Function Operation: Step 1:Connect a headset which is with microphone to computer. Step 2:Click the Audio icon and drag the audio bar to turn up the sound. Step 3:Click the intercom icon to make it activated. Step 4:Speak through the headset, then what you said can be heard on the camera side. Step 5:Speak on the camera side, then you can hear the sound on the computer side by the headphone. Operation: To control Pan & Tilt directions, please kindly click the any of the eight direction icons Automatic Cruise:Click the icon and the camera will cruise 355 degrees horizontally and cruise Please note: 1) The intercom icon on the top right side shows a bright one, then it means the intercom function has been activated. 2) The audio icon on the top right side shows a bright one, then it means the audio function has been activated. 120 degrees vertically

20 Note: a) The default setting of record length is 600 seconds per video record. You can modify the length from seconds per record. b) To format the SD card, please kindly click Format SD and the SD card will be formatted. Please kindly backup important files before formatting the SD card. c) The default setting is recording for 24 hours everyday. To modify the recording schedule, please kindly take the mouse cursor to the hour bar, for example, SUN 1, then press the mouse and move the mouse slightly. Loosen the mouse and then the area of SUN 1 will turn into white color and there will be no video recording during 1:00am-2:00am on Sunday. If you want to set up record for SUN 1 again, please kindly take the mouse cursor to SUN 1. Then press the mouse and move it slightly. Loosen the mouse and the area of SUN 1 will turn into green color and there will be video record during 1:00am-2:00am on Sunday then

21 Operation: Please click the Remote Playback icon. And choose the record type, select the channel, date, start time/end time. And then click Search and the record list will show on the left side. Double click the time you want to playback and the recorded video will start playback. Note: the playback speed is fixed and cannot be modified. You can drag the blue bar at the bottom right side to choose a specific time to start video playback. Record: Choose the live view camera you want to enable local recording function, and then click the recording button to apply recording. When this icon appears on the top right side, video recording starts and it will be stored in the PC. Click the record button to stop recording

22 Operation: Please kindly click the Config icon - Record Management to open the local record setting interface. And then check Enable the plan of record to modify the record schedule. And then choose a Disk on your PC to store the record. Note: a) The default General Record Length is 5 Min. It can be modified from 1-30 Min. b) Alarm Duration Time: the default Alarm Duration Time is 10 Sec. It can be modified from 5 Sec to 60 Sec. Alarm Duration Time means the duration time of video record triggered by motion. c) g disk begins recovery control : You can choose to leave a specific storage space in the disk for the PC that the camera cannot use. You can modify the leaving space from 1-50 GB. Please confirm that the disk you chose for the camera s local record has sufficient storage space. d) The default record format is: 264. When you find the recorded videos cannot be played via the player, please change it to AVI format

23 Operation: Please kindly click the Remote Playback icon on the top and the interface shows as below. Select the channel, date and so on on the left side and click Search

24 Note: 1. To watch the videos you have downloaded, you will need to download the specific player from our official website to play the videos, for the videos cannot be played on any other players. 2. To change the video file into another format, please kindly download the Video Conversion software from our official website. Then you can change the format of the videos to watch it via other players. Download URL for All the Related Materials of Luowice Wi-Fi Security Camera:

25 Note: The camera supports up to 128G SD card. Operation: Please kindly click FTP Setting on the main menu interface. And insert the relevant information on the pop-out page. And then click Test FTP Settings to check whether the snapshots videos are sent to the FTP successfully. If yes, please click Save and the setting is successful then. Note: a) Please keep the user name and password within 8 letters and avoid using special characters such as #, &,#, *, &,~, `,?,,,, #, $, ), <, *, =, +, &,, :, ;, /,etc. b) If you confirm that all the information are correct, but the testing result keeps indicating Test failed, please log in your FTP server to check whether snapshots videos are received successfully. If yes, go directly click on Save and the setting is successful then

26 Video Instruction of Hotspot Mode is Available from: Step1. Plug the camera in power. Then please kindly use the iron needle in the package to press the reset button on the back of the camera for 15 seconds. Step 2. Wait for 1 minute, please kindly click Setting on your phone - Click WLAN - Choose the WLAN with the name starts with IPC - Insert the default password Click Join. And your phone has been connected the the camera s Wi-Fi Hotspot now. Step 3. After confirming your phone has been connected to the camera s Wi-Fi Hotspot, please kindly open the APP on your phone. And then click Add Camera. Then please kindly click Search Camera from LAN on the Add Camera page. And then click the UID on the Device on LAN list. Note: If you cannot find the camera, please kindly scan the QR code on the camera to get it. Or you can also insert the UID directly if you can not get the UID after scanning the QR Code

27 Step 4. The default name of the camera on the APP is Camera. If you want to change it, please kindly change the name of the camera before click Done. Then click Done and the camera will show Online on the main page. Click the Setting button on the main page to enter the Camera Setting page. Then click Wi-Fi Setting to enter the Wi-Fi Setting page. Click Wi-Fi manager to search applicable Wi-Fi. Step 5. And then click on the Wi-Fi you chose. Input the Wi-Fi Password and click Apply. Then the APP will be back to the main page and the camera shall show Online. Disconnect the network cable from the camera and your local router. Now you can take the camera to anywhere within your local Wi-Fi range to install it. And you can remote view the camera or playback the recorded videos wirelessly from anywhere at anytime. Note: 1. Please kindly note that if you want the camera work wireless, you have to connect the camera to your local router and finish the WIFI for remote view. make sure your local router name and password without any space and special characters such as ~, `,?,,,, #, $, ), <, *, =, +, &,, :, ;, /,etc. Otherwise the WIFI Setting will fail. Cause the camera can t recognize special characters automatically. If your local router name or password with special characters or space, then you have to change your router password or name and configure the 'Wi-Fi Setting' again. 1. If the 'Current Wi-Fi' list have shown your local WIFI and the camera still can't work wiressly after removing the network cable, please press the reset button for 10 seconds and configure the 'Wi-Fi Setting' again. 2. If your local Wi-Fi network is not stable, you can keep connecting the camera with your local router via network cable to gain more stable signal transmission. 3. If your Wi-Fi network is not stable, you can connect the camera with your local router via a network cable to gain more stable signal transmission

28 9 System Setting Operation: Please kindly click System Setting on the main menu interface. And choose Reboot Camera / Reset Camera based on your need. And then click Yes to apply your choice and click Back to save all the settings. Note: a) When there is a view delay, or other abnormal situation, please choose Reboot Camera to solve the problem. b) When Reboot Camera does not work, the camera cannot be viewed, or you have installed the camera on the wall or ceiling and you can t touch the camera s reset button and you have to reset the camera. Please apply Reset Camera. Please kindly note that Reset Camera will erase all the settings and the camera needs to be paired to your phone again, just like a new camera. But the video records are still stored in the SD card

29 10 FAQ 1) The camera cannot be connected to my local WiFi network. What can I do? How can I add the camera to my DVR/NVR? There can be problem with the network setting. Operation: Step 1. Please connect the camera to your local router via a network cable. And then download the PC Client and install it on your computer. Then add the camera on the PC Client. Step 2. Go to the Config - Parameter Settings - Network. Step 3. Please check whether the Subnet mask, Gateway, Primary DNS and Http Port is in compatible with your router. If not, modify the settings to make them be in compatible with the router and click Apply. Note: a) The default Http Port is: 80. If you have modified the Http Port, for example, 81, then you have to add 81 behind the IP address ( :81) when you want to view the camera via browser. b)to add the camera to your NVR/DVR, please input the IP Address and Server Port of the device to the NVR s/d-vr s corresponding interface. 2) If this camera work on Blue Iris? As long as Blue Iris support ONVIF, it can work with the camera. We suggest you to use the PC Client software we developed for the camera. You can get it from our official website. 3) Can I mount the camera on the place which is about 60 feet away from my house with a wall? Yes, you can mount the camera on the place as long as the signal of your wireless network is available to support the camera online

30 4) Can I use this with a mobile hotspot? We suggest not to use the camera with a mobile hotspot only. Because when the mobile is not within 30ft with the camera, the mobile hotspot will not work for the camera. Please kindly note that the camera need to configure to a stable wifi network to support remote view. 5) Does the power adapter work with 220 volts? Yes, the power adapter work with 220 volts. 6) What is the night vision range? About 30ft. It depends on your installed environment. 7) If this camera work on a duel band internet or other internet? Please kindly note that the camera works with 2.4G network only. 8) When the memory card gets full, the camera will stop recording? When the memory card gets full, the camera will automatically record new data and the old data would be deleted. 9) When the camera turns to night vision at night, the image turns into red, what can I do? There can be problem with the IR switching. Please unplug the camera for seconds. And the plug it in power again. And the image shall be in black and white then. 10) The camera can't work wirelessly and it will never connect to my local router? Please kindly note that if you want the camera work wireless, you have to connect the camera to your local router and finish the WIFI for remote view as below. Note: 1. Make sure your local router name and password without any space and special characters such as ~, `,?,,,, #, $, ), <, *, =, +, &,, :, ;, /,etc. Otherwise the WIFI Setting will fail. Cause the camera can t recognize special characters automatically. If your local router name or password with special characters or space, then you have to change your router password or name and configure the 'Wi-Fi Setting' again. 2. If the 'Current Wi-Fi' list have shown your local WIFI and the camera still can't work wirelessly, please press the reset button for 10 seconds and configure the 'Wi-Fi Setting' again. 3. If you have checked the above steps and the camera still can't work wirelessly, you can connect the camera with your local router via network and the camera will work with wire. 4. If your local Wi-Fi network is not stable, you can keep connecting the camera with your local router via network cable to gain more stable signal transmission