HDS ACADEMY AMERICAS CATALOG

Transcription

1 HDS ACADEMY AMERICAS CATALOG

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3 CUSTOMER COURSE LIST Category Course Name/Description Duration Delivery Enroll Storage Foundations Overview of Basic Storage Concepts (CSC0116) 2 Hours WBT Enroll Basic Storage Concepts (CCI0110) 2 Days ILT Enroll Transitioning to Hitachi Storage Systems (TCI2003) 2 Days ILT Enroll Hitachi Data Systems Storage Foundations Modular (THI0515) 3 Days ILT Enroll Certification Exam Preparations: Foundations Modular (THI1165) 1 Day ILT Enroll Hitachi Data Systems Storage Foundations - Enterprise (THI 0517) 4 Days ILT Enroll Certification Exam Preparation: Enterprise (THI1175) 1 Day ILT Enroll Storage Use, Manage, & Maintain Hitachi Simple Modular Storage (TCC1425) 30 Min. WBT Enroll Administration Best Practices with Storage Navigator Modular 2 45 Min WBT Enroll for Hitachi Simple Modular Storage (TCC1440) Intro. to Hitachi Adaptable Modular Storage 2000 Family (TCC1690) 1 Hour WBT Enroll Hitachi AMS 2000 Family Architecture & Operations (TCI1830) 3 Days ILT Enroll Hitachi Dynamic Provisioning Software for the Hitachi Adaptable Modular Storage 2000 Family (TSE 1890) 8 Hours vilt Enroll Hitachi Storage Provisioning Solutions (TSI1990) 5 Days ILT Enroll Storage Management Storage Management with Hitachi Storage Command 2 Days ILT Enroll Portal Software v6.x (TSI1845) Transitioning to Hitachi Device Manager Software v7.x (TSE2014) 6 Hours vilt Enroll Hitachi Storage Capacity Reporter Software Powered by 4 Hours vilt Enroll APTARE v7 Operations (TSE1650) Improving Virtual Server Storage Management with Hitachi 4 Hours vilt Enroll Virtual Server Reporter, powered by APTARE (TSE1880) Hitachi Tuning Manager Software v6.x Technical Overview (CSC0112) 2 Hours WBT Enroll Managing Performance with Hitachi Tuning Manager 3 Days ILT Enroll Software v7.x (TSI0945) Hitachi Tuning Manager Software v6.x Advanced 2 Days ILT Enroll Operations (TSI1848) Architecting Storage Performance with Hitachi Storage (TSI1945) 4 Days ILT Enroll Configuring and Management of Hitachi Storage Systems in a 4 Days ILT Enroll VMware Environment (TSI1605) Understanding Mainframe Environments (CCI1986) 5 Days ILT Enroll Virtualization & Technical Introduction to Hitachi Tiered Storage Manager 3 Hours WBT Enroll Tiered Storage Software v6.x (CSC0305) Implementing and Managing Tiered Storage Solutions (TCI1847) 4 Days ILT Enroll Hitachi Virtualization of Modular Storage in an Enterprise Environment (TSI1765) 1 Day ILT Enroll 1

4 CUSTOMER COURSE LIST Category Course Name/Description Duration Delivery Enroll Replication In-System Replication Fundamentals for Hitachi Modular 3 Days ILT Enroll Storage (CSI0158) Remote Replication Fundamentals for Hitachi Modular 2 Days ILT Enroll Storage (CSI0159) Modular Replication Fundamentals (CSI0157) 5 Days ILT Enroll Managing Replication with Hitachi Replication Manager (TSI1635) 3 Days ILT Enroll Replication Solutions with Hitachi Storage - 6 Hours vilt Enroll Microsoft Exchange (TSE1939) Replication Solutions with Hitachi Storage - 6 Hours vilt Enroll Microsoft SQL Server (TSE1989) Hitachi Enterprise Storage In-System Replication (CSI0148) 2 Days ILT Enroll Hitachi Enterprise Storage Remote Replication (CSI0149) 3 Days ILT Enroll Hitachi Storage Enterprise Replication (CSI0147) 5 Days ILT Enroll Hitachi High Availability Manager Software Differences (TSE1926) 4 Days vilt Enroll Implementing Hitachi Universal Replicator Software on 5 Days ILT Enroll Open Systems (TSI0150) Hitachi Enterprise Storage Mainframe Replication (TSI1595) 5 Days ILT Enroll Implementing Hitachi Universal Replicator Software for 5 Days ILT Enroll Mainframes (TSI1090) Hitachi Business Continuity Manager Software for 4 Days ILT Enroll Mainframe (TSI1065) Data Protection Hitachi Data Systems Backup and Recovery Basics (CCC0330) 4 Hours WBT Enroll Managing MS Exchange, SQL and Oracle Backup Recovery 4 Days ILT Enroll with Hitachi Protection Manager Software v6.x (TSI1245) Hitachi Backup Services Manager Software Operations (TSE0555) 4 Hours vilt Enroll File & Content Hitachi NAS Platform Fundamentals (TCI1125) 3 Days ILT Enroll Services Getting Started with Hitachi Content Platform (TSE1365) 4 Hours vilt Enroll Hitachi Content Platform Architecture and Operations 2 Days ILT Enroll for Users (TCI1927) Hitachi Data Discovery for Microsoft SharePoint (TSI1930) 1 Day vilt Enroll Storage Area San Boot Camp (CCI1180) 5 Days ILT Enroll Network 2

5 TABLE OF CONTENTS HDS ACADEMY OVERVIEW 4 DISCOUNT PROGRAM OPTIONS 6 LEARNING PATHS 8 Introduction Accessing the HDS Learning Center / Finding Courses 8 Obtaining Course Descriptions / Course Registration 9 Customer Training Offering Overview & Section Table of Contents 10 Storage Managers Learning Paths 11 Role Definition & Training Principles 11 Storage Foundations 12 Storage Administration 13 Storage Management 15 Virtualization & Tiered Storage 17 Replication 18 Data Protection 20 File & Content Services 21 Storage Area Network 22 Certification Certification Program Overview 23 Storage Foundations Tracks 24 Storage Manager Tracks 25 ILT - vilt Cross Reference 26 Graphical Legend 27 COURSE LISTING 28 TRAINING CENTERS 57 HDS ACADEMY CONTACTS 58 * Instructor-led training (ILT) courses marked with a H in this document are also available as vilt (virtual ILT). Please refer to ILT - vilt cross-reference page for details. 3

6 OVERVIEW 4

7 OVERVIEW 5

8 DISCOUNT PROGRAM OPTIONS HiCard TM and HiCard TM Pre-paid Options Learning opportunities for everyone. Cost savings for your organization. Accessing the HDS Learning Center Hitachi Data Systems models its training curriculum to specific functional levels. We are a multi-level educational resource serving various student audiences, including customers, partners and employees. Our instructors are subject matter experts, providing students with comprehensive training to apply to real world scenarios. Most courses offer hands on lab exercises that allow students to practice what they learn. You choose the option that best suits your learning style: Hands on labs, lecture, or computer-based training here or off site, on your home turf. With the Hitachi Data Systems Academy HiCard and HiPass Programs, you can :: Make it easier for your employees to update important IT skills with Virtual Instructor Led Classes (vilt) and e-learning Libraries :: Provide unlimited training for a single employee or for your entire organization for a single fixed fee :: Maximize learning opportunities for ALL your employees with courses on Hitachi storage systems, Brocade and Cisco switches, Microsoft, Oracle and Sun software, ITIL, BlueArc, data security and design applications :: Simplify your training budget with one fixed-price purchase and one P.O. Eliminate the need for multiple P.O.s :: Purchase training packages in advance no surprise expenses :: Take advantage of flexible, convenient scheduling :: And save up to 50% on typical training expenses The Hitachi Data Systems Academy offers exceptional learning opportunities to IT managers and their staff, plus cost savings and scheduling benefits with: :: HiCard options for pre-paid, fixed-price training permitting a year of unlimited training at any Hitachi Data Systems training site, Virtual Instructor Led Course (vilt) or e-learning Library :: HiPass Training Units for discounted, fixed price training for ILT, vilt and private classes from Hitachi Data Systems and related training from Hitachi HiPass training partners Simply choose the plan that best suits your business operations and meets your training requirements, budget allowance, and time restrictions. Then sign up to make sure your people stay ahead of the coming technology with :: Knowledge of current business solutions :: Experience in implementing the latest technology :: Insight on how these solutions address your business needs Your staff will benefit from our instructors real world experience in a practical learning environment that emphasizes open discussion and interaction. 6

9 Issued To: Student Name: BY SIGNING BELOW, THE CUSTOMER AGREES TO THE TERMS AND CONDITIONS SET FORTH ON THE BACK OF THIS CERTIFICATE Authorization Signature: Issued To: Student Name: BY SIGNING BELOW, THE CUSTOMER AGREES TO THE TERMS AND CONDITIONS SET FORTH ON THE BACK OF THIS CERTIFICATE Authorization Signature: Issue Date: Expiration Date: Serial Number: Issue Date: Expiration Date: Serial Number: Don Conine Vice President, Americas Solutions Sales and Service Don Conine Vice President, Americas Solutions Sales and Service HDS ACADEMY CATALOG DISCOUNT PROGRAM OPTIONS Platinum Jane Chesterfield Jorgenson Industries ID# Exp: 07/14 Individual Individual Platinum HiCard $9,995 The Individual Platinum HiCard option allows a single employee to attend an unlimited number of classes for a single year. This includes both Instructor Led Training (ILT) and Virtual Instructor Led Training (vilt). Additionally, it provides access to web based e-learning libraries. Enrollments are on a space available basis. Platinum Jane Chesterfield Jorgenson Industries ID# Exp: 07/14 Multi Student Multi Student Platinum HiCard $59,995 Send eight (8) individuals to an unlimited number of Instructor Led Training (ILT) and Virtual Instructor Led Training (vilt) classes during one year and provide them with access to web based e-learning Libraries. This card is issued to your organization, providing training for the employees that you select. Enrollments are on a space-available basis. Up to two (2) individuals may attend any combination of ILT and vilt classes in any given week. Platinum Jane Chesterfield Jorgenson Industries ID# Exp: 07/14 Corporate Unlimited Corporate Unlimited Platinum HiCard $89,995 Use the Corporate Unlimited Platinum HiCard program to train as many people as you like, for just one low price. And, give them access to web based e-learning Libraries. This card is issued to your organization, allowing training for three (3) employees per week for an entire year. Enrollments are valid for all classes on a space available basis, including both Instructor Led Training (ILT) and Virtual Instructor Led Training (vilt). Gold Jane Chesterfield Jorgenson Industries ID# Exp: 07/12 Gold HiCard $5,995 The Gold HiCard is ideal for the individual interested in attending an unlimited number of modular and software ILT and vilt classes in a single year, but is not interested in enterprise level courses. A list of available courses for the Gold HiCard program can be found at Additionally, it provides access to web based e-learning libraries. Enrollments are accepted on a space available basis at Hitachi Data Systems education center. HiPass TM Limited Edition Educational Certificate HiPass Programs HiPass TM Educational Certificate HiPass is a volume purchase discount program that reduces training expenses while offering access to a broad range of subject matter with convenient scheduling flexibility. This program delivers the training benefits of our classes on site at your location as well as at Hitachi Data Systems training facilities and Virtual Instructor Led Classes (vilt). Organizations can use HiPass Training Units for training on a variety of subjects including Oracle, Brocade, Cisco, SUN, Finisar, ITIL, BlueArc and Microsoft. HiPass is an efficient way to budget your training expenses, issuing fewer P.O.s and receiving a wider variety of training options than ever before. HiPass Training Units will help you protect your training budget, cover your organization from unexpected medium term training requirements, and enable you earn a valuable discount for volume purchases. You may select classes for a period of one year from the date of purchase. Each Training Unit represents one full or partial day of training for one individual. :: HiCard options for pre-paid, fixed-price training permitting a year of unlimited training at any Hitachi Data Systems training site, Virtual Instructor Led Course (vilt) or e-learning Library :: HiPass Training Units for discounted, fixed price training for ILT, vilt and private classes from Hitachi Data Systems and related training from Hitachi HiPass training partners 7

10 LEARNING PATHS Accessing the HDS Learning Center Customers can access the HDS Learning Center for course information and training schedules at: Login if you have an account Create an account if you do not have an account Finding courses From the Learning Center home page By topic: In the Catalogue Search area, type a topic and click Search Catalogue 2. By course code: In the Catalogue Search area, type a course code and click Search Catalogue 3. Result table: Includes links to course description and schedule 8

11 LEARNING PATHS Obtaining course descriptions 1. In the search result table: Click the course title link, then click the More details tab 2. In the More Details tab: Scroll down to the Attachments section and click the course description link Course registration 1. In the search result table: Click Search Available Offerings 2. For Instructor-led training registration: Locate an appropriate session and click Register 3. For online training: Click Launch 9

12 LEARNING PATHS Customer training offering Overview The HDS Academy training courses provide in-depth product and technology information combining the most appropriate education delivery methods with specialist instructors and emphasis on practical exercises. This section describes the courses available to HDS customers, covering the Storage Manager role. For the latest catalogues, schedules and volume purchase discount program information please visit the HDS Academy web sites: Asia Pacific Latin America Europe, Middle East & Africa North America 10

13 LEARNING PATHS Role definition Storage manager is a strategy-based position involved with planning and solution architecture as well as a tactical position involved with the execution of storage networking operations. Storage managers are responsible for planning, allocating storage, architecting storage layouts, planning connectivity, policy design, performance tuning, instituting disaster recovery processes, cataloging maintenance and QA testing. Day-to-day activities include storage provisioning, performance tuning, adding volumes, scripting for automation of tasks, assigning ports, error tracking, data movement, software configurations, product evaluation, message delivery system, and addressing compatibility issues. Training and certification principles Training The training for Storage Managers includes technical product introductions and advanced storage operations and administration courses. Certification The Hitachi Data Systems Certified Storage Manager tracks are designed primarily for HDS customers that manage and administer HDS storage systems and solutions. Requirements for the Hitachi Storage Manager credential: pass one HDS Foundations exam pass one HDS Storage Manager Requirements for the Hitachi Certified Storage Manager - Expert credential: achieve HDS Certified Storage Manager status pass the SNIA Storage Networking Management & Administration exam For details on the HDS certification tracks, exams and supporting training please see the Certification section at the end of this document or visit 11

14 LEARNING PATHS Storage foundations Storage technology fundamentals Modular storage H Enterprise storage H or Alternate exam preparation or Alternate exam preparation or or 12

15 LEARNING PATHS Storage administration Modular storage Simple modular storage Modular storage 13

16 LEARNING PATHS Storage administration Enterprise storage For customers new to Hitachi Command Suite 7 and new to Hitachi Virtual Storage Platform Enterprise storage Alternate option for customers trained on HSC v7 For customers already trained on Hitachi Command Suite 7 and who need Hitachi Virtual Storage Platform training 14

17 LEARNING PATHS Storage management Storage management Capacity planning Performance Storage command director Storage capacity reporter Tuning manager H Device manager Virtual server reporter 15

18 LEARNING PATHS Storage management VMware Mainframe VMware environments Mainframe environments 16

19 LEARNING PATHS Virtualization & tiered storage Tiered storage 17

20 LEARNING PATHS Replication - Open Systems Modular storage (Open systems) Replication manager Enterprise storage (Open systems) or or 18

21 LEARNING PATHS Replication - Mainframe Enterprise storage (Mainframe) 19

22 LEARNING PATHS Data protection Hitachi data protection suite Backup & restore Go to for CommVault course descriptions, schedules and registration 20

23 LEARNING PATHS Files and content services NAS Archiving Hitachi NAS platform Content archiving Hitachi data discovery suite H 21

24 LEARNING PATHS Storage area network - SAN SAN boot camp 22

25 LEARNING PATHS Hitachi Data Systems Certified Professional Program Overview The Hitachi Data Systems Certified Professional Program is designed to validate the skills and knowledge of Hitachi Data Systems partners, customers and personnel in the areas of storage architecture, implementation, and administration utilizing Hitachi Data Systems products, solutions, services and technology. The Storage Manager tracks are designed primarily for HDS customers that manage and administer HDS storage systems and solutions. 23

26 LEARNING PATHS Foundation tracks Storage technology fundamentals Modular storage H Enterprise storage H or Alternate exam preparation or Alternate exam preparation or or (*): US $200 in North America, US $225 outside of North America (or equivalent in local currency 24

27 LEARNING PATHS Storage manager tracks Requirement Business continuity Modular Business continuity Enterprise Storage management Expert credential (*): US $200 in North America, US $225 outside of North America (or equivalent in local currency 25

28 LEARNING PATHS ILT - vilt cross reference Instructor-led training (ILT) courses marked with a available as vilt (virtual ILT). See the table below for equivalences. H in this document are also Instructor-led training: ILT Virtual instructor-led training: vilt = = + = + = = = 26

29 LEARNING PATHS Graphical legend Course title Duration & delivery type Course code WBT Web Based Training CBT Computer Based Training VLS Video Learning System Course supports a certification exam ILT Instructor Led Training HDS Certification or Qualification exam vilt virtual Instructor Led Training SNIA Certification exam vlab virtual Laboratory exercises HDS Certification credential & abbreviation H Course is available as vilt ILT: instructor-led training Interactive course or workshop with stand-up lectures delivered to a student group by an instructor. Technical ILTs usually include practical (lab) sessions. vilt: virtual instructor-led training Electronic and distance learning component consisting of an interactive course delivered to students by a remote instructor. Student access the vilt via the internet or their intranet and can be geographically dispersed. Some vilts include practical sessions with connection to a remote lab. vilts are sometimes recorded and then offered for repeated viewing. vlab: virtual laboratory exercises Electronic and distance learning component consisting of practical demonstrations and/or lab simulations. vlabs are built using application cloning tools reproducing live practical environments. Some vlabs can be downloaded for offline use. WBT: web-based training Electronic and distance learning component available for viewing using a web browser. Some WBTs can be downloaded and be run offline as Computer-Based Training (CBT). CBT: computer-based training Electronic and distance learning component which runs as an application on a computer. CBTs are usually used offline. VLS: video learning system Electronic and distance learning package which includes a video (usually on CD), a participant workbook and quiz. Podcast: Electronic and distance learning component consisting of one or several media files downloadable from the internet or the intranet and playable on portable media players and personal computers. 27

30 COURSE LISTING INSTRUCTOR LED TRAINING COURSES CCI Storage Concepts 2 Days / $1,400 US / $1,450 CND This two day instructor-led course provides an introduction to the basic concepts, terms, and technologies of today s storage industry. The materials are most appropriate for a non-technical audience. The course examines the need for storage solutions to manage and optimize an IT infrastructure to meet business requirements. The course also examines the major components of a storage system, common storage architectures and the various means of connecting storage elements. The course compares network attached storage (NAS) and storage area network (SAN) implementations and data protection and storage performance issues. It provides detail on industry-defined tiered storage, virtualization, and storage management strategies. Suggested Prerequisites None. CCI SAN Bootcamp 5 Days / $4,500 US / $4,750 CND SAN Boot Camp is an accelerated course that provides comprehensive, vendor neutral exposure to SAN solutions and supporting technologies, such as Fibre Channel and IP storage. Participants learn about protocols, standards, management practices and tools, and SAN design and implementation considerations. Class discussions cover a wide range of topics, including the capabilities and limitations of the various supporting technologies, SAN management in enterprise environments, while hands-on labs provide experience with component installation and configuration, SAN management, and key SAN applications such as clustering and backup. Intended Audience: This course is designed for technical professionals seeking an accelerated learning path that includes both conceptual knowledge of Fibre Channel SAN technologies and hands-on experience in heterogeneous SAN environments. It will also prepare individuals for SNIA Fibre Channel SAN Practitioner Certification. Suggested Prerequisites: None. CCI Understanding Mainframe Environments 5 Days / $4,500 US / $4,750 CND This five day instructor-led course provides a basic understanding of mainframe environments to engineers whose primary experience has been in the open systems area. This course engages pre-sales technical learners to discuss storage needs when dealing with mainframe clients. Suggested Prerequisites: TSI1315 Hitachi Enterprise Software. 28

31 COURSE LISTING CCI Hitachi Virtual Storage Platform Fundamentals 3 Days / $2,700 US / $2,850 CND This three day instructor-led course provides an overview on the Hitachi Data Systems Enterprise family of hardware products and the Hitachi Basic System (BOS) software. The course provides details on the VSP system architecture and key software products available on the enterprise systems The classroom sessions are supported by lab exercises where learners will be given hands-on experience with the hardware and learn how to use key components of the basic operating system. Suggested Prerequisites: CCI0110 Storage Concepts, CSC0116 Overview of Basic Storage Concepts, THI0517 Hitachi Data Systems Storage Foundations Enterprise. CSI Replication Fundamentals for Open Systems for Hitachi Enterprise Storage Systems 5 Days / $4,500 US / $4,750 CND This five day instructor-led course provides information on replication fundamentals and key tasks necessary to implement in-system and remote replication on Hitachi enterprise storage systems. It covers specifications, operations, and troubleshooting. In addition, Hitachi TrueCopy Remote Replication software, Hitachi High Availability Manager, Wide Area Network configurations and the three data center concept are also covered. The classroom sessions are supported by lab exercises involving installation, configuration and implementation of replication software running on a specific Hitachi enterprise storage system. A video demonstrates High Availability Manager operations. Suggested Prerequisites: TSI1315 Hitachi Enterprise Software. CSI Open System Replication for Hitachi Enterprise Systems: In-System Replication 2 days / $1,800 US / $1,900 CND This two day instructor-led course provides information on in-system replication fundamentals and key tasks necessary to implement in-system replication on Hitachi enterprise storage systems. It also covers specifications, operations, and troubleshooting of Hitachi in-system replication software. The classroom sessions are supported by lab exercises involving installation, configuration and implementation of in-system replication software running on a specific Hitachi enterprise storage system. Suggested Prerequisites: TSI1315 Hitachi Enterprise Software. 29

32 COURSE LISTING CSI Open System Replication for Hitachi Enterprise Systems: Remote Replication 3 days / $2,700 US / $2,850 CND This three-day instructor-led course provides information on replication fundamentals and key tasks necessary to implement remote replication on Hitachi enterprise storage systems. Hitachi TrueCopy Remote Replication software, Hitachi High Availability Manager, and three data center configuration and operations are covered. Lab exercises support the classroom sessions. These sessions involve TrueCopy installation, configuration and implementation. A video demonstrates High Availability Manager operations. Suggested Prerequisites: TSI1315 Hitachi Enterprise Software. CSI Replication Fundamentals for Hitachi Modular Storage Systems 5 days / $3,500 US / $3,625 CND This five day instructor-led course provides product fundamentals and tasks necessary to size and implement in-system and remote replication for the Hitachi Adaptable Modular Storage 2000 family. Participants are introduced to Hitachi ShadowImage Replication software, Hitachi Copy-on-Write Snapshot software and Hitachi TrueCopy Remote Replication software bundle, including Hitachi TrueCopy Extended Distance software, with details on software specifications and theory of operations. Participants will have the opportunity to install, configure, use, and troubleshoot the replication software applications in hands-on labs. Suggested Prerequisites: TCI1830 AMS2000 Architecture and Operations. CSI In-System Replication Fundamentals for Hitachi Modular Storage Systems 3 days / $2,100 US / $2,175 CND This three day instructor-led course provides product fundamentals and tasks necessary to size and implement in-system replication for the Hitachi Adaptable Modular Storage 2000 family. Participants are introduced to Hitachi ShadowImage Replication software and Hitachi Copy-on-Write Snapshot software. Details are provided on the software specifications and theory of operations. Participants will have the opportunity to install, configure, use, and troubleshoot the replication software applications in hands-on labs. Suggested Prerequisites: TCI1830 AMS2000 Architecture and Operations. 30

33 COURSE LISTING CSI Remote Replication Fundamentals for Hitachi Modular Storage Systems 2 days / $1,400 US / $1,450 CND This two day instructor-led course provides product fundamentals and tasks necessary to size and implement remote replication for the Hitachi Adaptable Modular Storage 2000 family. Participants are introduced to Hitachi TrueCopy Remote Replication software bundle, including Hitachi TrueCopy Extended Distance software. Details are provided on the software specifications and theory of operations. Participants will have the opportunity to install, configure, use, and troubleshoot the replication software applications in hands-on labs. Suggested Prerequisites: TCI1830 AMS2000 Architecture and Operations. TCI Hitachi High-Proformance NAS Platform powered by BlueArc Fundamentals 3 days / $2,700 US / $2,850 CND This three day instructor-led course provides a conceptual overview of the Hitachi NAS Platform, powered by BlueArc. This includes an introduction of the Hitachi High-performance NAS Platform Models 3100 and 3200, and Hitachi NAS Platform Models 3080 and 3090 architecture, configuration, management, clustering, network environment, Enterprise Virtual Server, file system, authentication, file sharing, and data protection. Lab activities are included to provide hands on experience in discovering the storage being used by the NAS Nodes and configure advance networking features like link aggregation and VLANs. In addition, the learner will get an opportunity to follow the process for creating an EVS and file system, join Active Directory Services, create CIFS shares, and create NFS exports. Suggested Prerequisites: None. TCI Implementing Hitachi Data Discovery Suite & Hitachi Data Discovery Workplace 4 days / $3,600 US / $3,800 CND This four day instructor-led course will provide detailed procedures on the installation, configuration, management, and maintenance of the Hitachi Data Discovery Suite. The course covers product architecture, components, user administration, configurations, file migration, and system maintenance. Hands-on lab activities are designed to provide the learner with a thorough understanding of the tasks required for Hitachi Data Discovery Suite implementations. Suggested Prerequisites: TCI1125 Hitachi HNAS Platform Fundamentals, TCI1894 Implementing Hitachi Content Archive Platform. 31

34 COURSE LISTING TCI Hitachi AMS2000 Family Architecture & Operations 3 days / $2,100 US / $2,175 CND This three day instructor-led course provides training on configuration and administration for the Hitachi Adaptable Modular Storage 2000 family (models 2100, 2300 and 2500). Suggested Prerequisites: CCI0110 Basic Storage Concepts., TCC1690 Introduction to Hitachi AMS2000 (WBT). TCI Implementing and Managing External Storage 4 days / $3,600 US / $3,800 CND This four day instructor-led advanced course covers data lifecycle management concepts, tiered storage concepts, and the steps required to set up a tiered storage environment that includes external storage. It provides an overview of virtualization, data migration and replication. It also covers how to migrate data using Hitachi Tiered Storage Manager and Hitachi Universal Volume Manager software. It presents the capability of Tiered Storage Manager to use Hitachi Tuning Manager performance metrics. Suggested Prerequisites: TSI1315 Hitachi Enterprise Software, CSI0147 Replication Fundamentals for Open Systems OR CSI0148 In-System Replication for Hitachi Enterprise Storage, TSI Managing Hitachi Storage Systems with Device Manager Software, TSI Hitachi Tiered Storage Manager Software, TSI0206 Hitachi Tuning Manager Software Installation and Configuration. TCI Hitachi Content Platform Architecture and Operations for Users 2 days / $1,400 US / $1,450 CND This two day instructor-led course provides the skills and knowledge needed to configure and use the Hitachi Content Platform (HCP) solution. The course covers the architecture and key operations of the Hitachi Content Platform. Hands-on lab activities will provide learners with the opportunity to configure the Hitachi Content Platform solution, ingest files into HCP, and locate objects within HCP using the HCP search console. Step-by-step procedures are provided to implement the Hitachi Content Platform in a typical customer environment. Suggested Prerequisites: *General knowledge of terms and concepts associated with basic storage and open systems operating environments. *Basic Linux/UNIX skills *Basic knowledge of networking fundamentals: protocol knowledge recommended (IP, NFS, DMB). 32

35 COURSE LISTING TCI Transitioning to Hitachi Data Storage 2 Days / $1,800 US / $1,900 CND This two day instructor-led course provides an overview of Hitachi Data Systems (HDS) storage offerings (enterprise, modular and network attached storage). The course discusses the architecture and key software offerings from HDS and also equivalent product offerings from competitors (if any). In addition, the course highlights the equivalent storage terms used to describe the architecture and software offerings of HDS and our competitor. Suggested Prerequisites: None. THI0430-Enterprise Storage Boot Camp Open Systems 10 days / $9,000 US / $9,500 CND This ten day instructor-led course provides an introduction to the Hitachi Universal Storage Platform family of storage systems, associated software products, and SAN and NAS implementation. The learner performs hands-on lab activities designed to build the skills necessary to operate the key software utilities. These activities provide an opportunity to work with UNIX and Microsoft Windows systems integrated with the Hitachi enterprise storage systems. The course is designed for pre-sales technical personnel, but can benefit any audience that requires deep technical training on enterprise products, making it also appropriate for Hitachi Channel Partners and customers. Suggested Prerequisites: CHC1450 Hitachi USPV and USPVM Technical Overview (WBT). THI Hitachi Data Systems Storage Foundations: Modular Storage 3 days / $2,400 US / $2,475 CND This three day instructor-led course provides a thorough overview of the Hitachi modular storage products and technology, including hardware and software. It details the Hitachi Storage Command Suite, virtualization, Services Oriented Storage Solutions, storage area management, performance, configuration, and business continuity. Presentations on the Hitachi Content Platform, Hitachi Essential NAS Platform and Virtual Tape Library Solutions by Hitachi Data Systems are also included. This course is part of the Hitachi Certified Storage Professional Program and supports the Hitachi Data Systems Storage Foundations - Modular exam (HH0-120). Suggested Prerequisites: CCI0110 Basic Storage Concepts. 33

36 COURSE LISTING THI Hitachi Data Systems Storage Foundations: Enterprise Storage 4 days / $3,900 US / $4,100 CND This four day instructor-led course provides a detailed overview of the Hitachi Data Systems enterprise storage products and technology. This includes Hitachi storage hardware and software for the enterprise, virtualization, Services Oriented Storage Solutions strategy, storage area management, performance, configuration, and business continuity, archiving and NAS solutions. In addition, the course presents details on Hitachi Content Archive Platform, Hitachi Dynamic Link Manager and Hitachi Global Link Availability Manager software, and Hitachi ProtecTIER Virtual Tape solution. This course is part of the Hitachi Certified Storage Professional Program and supports the Hitachi Data Systems Storage Foundations - Enterprise exam (HH0-110). Suggested Prerequisites: CCI0110 Basic Storage Concepts. THI Certification Exam Prep: Foundation Modular Storage 1 day / $995 US / $1,050 CND This one day instructor-led training helps learners prepare for the Hitachi Data Systems Foundations Modular Certification exam (HH0-120). This refresher provides a focus on key areas of expertise for the Hitachi Data Systems Professional (Foundations Modular Track) credential. The training is applicable for those with experience with Hitachi Data Systems modular products and technology. The test is taken using a remote test center. For information on the test objectives, visit Participants who are not experienced with Hitachi Data Systems products and solutions should not expect to obtain certification at this event. This is not a replacement for the Hitachi Data Systems Storage Foundations Modular course THI0515. Counseling on training and certification paths is also provided. Suggested Prerequisites: THI0515 Hitachi Data Systems Storage Foundation Modular OR THE1860 Hitachi Data Systems Storage Foundations Modular (vilt). 34

37 COURSE LISTING THI Certification Exam Prep: Foundation Enterprise Storage 1 day / $995 US / $1,050 CND This one day instructor-led training course provides an opportunity to become Hitachi Data Systems Certified. This course helps learners prepare for and take the Hitachi Data Systems Foundations Enterprise Certification exam (HH0-110). This refresher provides a focus on key areas of expertise for the Hitachi Data Systems Professional (Foundations Enterprise Track) credential. The training is applicable for those with experience with Hitachi Data Systems Enterprise products and technology. The test is taken using a remote test center. For information on the test objectives, visit Suggested Prerequisites: THI0517 Hitachi Data Systems Storage Foundations Enterprise OR THE1861/ THE1862 Hitachi Data Systems Storage Foundations Enterprise (vilt). THI Certification Exam Prep: Implementer Modular Storage 1 day / $995 US / $1,050 CND This one day instructor-led training course provides an opportunity to become Hitachi Data Systems Certified. This course helps learners prepare for and take the Hitachi Data Systems Implementer Modular Storage Certification exam (HH0-220). This refresher provides a focus on key areas of expertise for the Hitachi Data Systems Certified Professional Modular Storage Track credential. The training is applicable for those with experience with Hitachi Data Systems modular products and technology. The test is taken using a remote test center. For information on the test objectives, visit Participants who are not experienced with Hitachi Data Systems products and solutions should not expect to obtain certification at this event. This is not a replacement for the Hitachi Data Systems Certified Professional Modular Storage Track courses. Counseling on training and certification paths is also provided. Suggested Prerequisites: TCI1835 Installing, Configuring and Maintaining Hitachi AMS2000 Family, CSI0157 Replication Fundamentals for Hitachi Modular Storage, TSI0207 Hitachi Device Manager Software Installation and Configuration. 35

38 COURSE LISTING THI Certification Exam Prep: Implementer Enterprise Storage 1 day / $995 US / $1,050 CND This one day instructor-led training course provides an opportunity to become Hitachi Data Systems Certified. This course helps learners prepare for and take the Hitachi Data Systems Implementer Enterprise Storage Certification exam (HH0-210). This refresher provides a focus on key areas of expertise for the Hitachi Data Systems Certified Professional Enterprise Storage Track credential. The training is applicable for those with experience with Hitachi Data Systems enterprise products and technology. The test is taken using a remote test center. For information on the test objectives, visit Participants who are not experienced with Hitachi Data Systems products and solutions should not expect to obtain certification at this event. This is not a replacement for the Hitachi Data Systems Certified Professional Enterprise Storage Track courses. Counseling on training and certification paths is also provided. Suggested Prerequisites: THI1570 Installing, Configuring and Maintaining Hitachi USPV and USPVM, TSI1315 Hitachi Enterprise Software, CSI0147 Replication Fundamentals for Hitachi Enterprise Storage, TSI0207 Hitachi Device Manager Software Installation and Configuration. TSI Implementing Hitachi Universal Replicator 5 days / $4,500 US / $4, CND This five day instructor led course provides details on the Hitachi Universal Replicator software and key tasks necessary to implement remote replication for Hitachi Universal Storage Platform V and Hitachi Universal Storage Platform VM. Learners are introduced to the Universal Replicator software specifications and operations and the corrective actions required for troubleshooting case scenarios. The use of Universal Replicator software and Hitachi TrueCopy Synchronous software in three data center (3DC) configurations is covered, as well as the use of Universal Replicator Delta Resync function. Details on the use of MxN CT Groups, Remote Replication Data Transport and Replication Manager are also presented. The classroom sessions are supported by lab exercises where the participants will learn to install, configure and implement Universal Replicator software, 3DC, 3DC Delta Resync, and MxN CT Groups on Hitachi Data Systems storage platforms. Suggested Prerequisites: TSI1315 Hitachi Enterprise Software. 36

39 COURSE LISTING TSI Hitachi Business Continuity Manager Software 4 days / $3,600 US / $3,800 CND This four day instructor-led course provides detailed information on the installation, configuration and administration of Hitachi Business Continuity Manager software. It also presents the new key functionalities available in version 6.3. The course covers how to manage Business Continuity Manager software functions including its capability to improve the operability of large-scale systems and ability to simplify the management of the data replication process for mainframes. It also provides a detailed view of replication configuration and management processes with the fullscreen Interactive System Productivity Facility (ISPF) panel user interface. Suggested Prerequisites: TSI1090 Implementing HUR Software for Mainframe, TSI1595 Hitachi Enterprise Storage Mainframe Replication. TSI Hitachi Tuning Manager Software Installation & Configuraton 3 days / $2,700 US / $1,900 CND This three day instructor-led course provides details on the Hitachi Tuning Manager software, its architecture, and the procedures to successfully install and configure it on Microsoft Windows and Sun Solaris operating systems. In addition, the purpose, benefits, and major components of Tuning Manager software are discussed. Features like platform support, enhanced license management, and monitoring capabilities are outlined. The course provides an extensive set of lab activities designed to gain practical knowledge and hands on experience on installing and configuring Tuning Manager server software, as well as agents on Microsoft Windows and Sun Solaris operating systems. Suggested Prerequisites: TSI0207 Hitachi Device Manager Software Installation and Configuration, TSI1360 Managing Hitachi Storage Systems with Device Manager Software, TSI0945 Managing Storage Performance with Hitachi Tuning Manager Software, TSI1315 Hitachi Enterprise Software. TSI Hitachi Device Manager Software v6.x Installation and Configuration Storage 2 Days / $1,800 US / $1,900 CND This two day instructor-led course provides a full product overview, including in-depth training to install, configure and troubleshoot Hitachi Device Manager software. This course also includes practical exercises on best practices of installation, setup and configuration, storage and host discovery, and important management operations. The equipment used for this course includes open system servers such as Sun Solaris and/or Microsoft Windows 2003 and Hitachi enterprise and/or modular storage systems. Suggested Prerequisites: CCI1560 Hitachi Data Systems Enterprise Storage Fundamentals, TSI1315 Hitachi Enterprise Software Solutions, TSI1725 Enterprise Storage Management Jump Start, TSE1735 Enterprise Storage Management Jump Start (vilt), THI0430 Enterprise Storage Bootcamp. 37

40 COURSE LISTING TSI Hitachi Dynamic Link Manager and Hitachi Global Link Manager Software v6 Installation, Configuration and Administration 3 Days / $2,700 US / $2,850 CND This three day instructor-led course provides technical information on the installation, configuration, and administration of Hitachi Dynamic Link Manager software and Hitachi Global Link Manager. It introduces learners to the purpose, features, and architecture, and it highlights and distinguishes the value provided by Global Link Manager. The course focuses on the recommended practices to create an effective installation implementation plan by familiarizing the learner with the installation prerequisites and environment. The lab activities include hands-on learning opportunities to set up, configure, and use the graphical user interface and key features such as historical reporting. Suggested Prerequisites: TSI Hitachi Device Manager Software v6 Installation and Configuration, TSI1360 Managing Hitachi Storage Systems with Device Manager Software v6, TSI1315 Hitachi Data Systems Enterprise Storage Fundamentals. TSI Managing Storage Performance with Hitachi Tuning Manager 3 days / $2,700 US / $2,850 CND This three day instructor-led course provides an overview of the Hitachi Tuning Manager software architecture and components. The course provides details on the use of the Tuning Manager software to monitor, analyze, diagnose, and forecast system performance. The course includes a series of hands-on lab activities designed to familiarize the learner with the use of reports and alarms to proactively manage storage systems. The lab activities also include the use of problem reporting, resolution, avoidance, and storage management forecasting. Suggested Prerequisites: TSI0207 Hitachi Device Manager Software Installation and Configuration, TSI1360 Managing Hitachi Storage with Device Manager Software, TSI1315 Hitachi Enterprise Software, TSI0206 Hitachi Tuning Manager Software Installation and Configuration. TSI Implementing Hitachi Universal Replicator Software for Mainframes 5 days / $4,500 US / $4,750 CND This five day instructor-led course provides a detailed examination of the Hitachi Universal Replicator software for mainframes and its installation on Hitachi Universal Storage Platform, Universal Storage Platform V, and Universal Storage Platform VM storage systems. The course presents the key features and benefits of the Universal Replicator software, along with the hardware and software specifications and components required to support and implement Universal Replicator in an IBM z/os environment. Universal Replicator software performance factors are examined, along with the architecture of data replication and journaling. Suggested Prerequisites: TSI1315 Hitachi Enterprise Software. 38

41 COURSE LISTING TSI Managing MS Exchange, SQL and Oracle Backup and Recovery with Hitachi Protection Manager Software v6.x 4 Days / $3,600 US / $3,800 CND This four day instructor-led training course provides learners with an in-depth technical knowledge of Hitachi Protection Manager software and an overview of its features, benefits and components. The course covers the hardware and software specifications and describes how Microsoft Exchange backups can be performed using Microsoft Volume Shadow Copy Service (VSS) for the Microsoft Windows 2003/2008 framework. The course also provides the procedures to install and configure Protection Manager software in a Microsoft Windows 2003 /2008 environment. It familiarizes the learners with the new setup graphical user interface (GUI) feature. It provides detailed information on how to perform file and tape backup, restore and recovery operations using Protection Manager software on a Microsoft Windows 2003/2008 file system, Microsoft Exchange 2000/2003/2007 Server, SQL 2000/2005/2008 Server and Oracle 10g//11g Server. The lab exercises provide students with opportunities to install, configure and execute Protection Manager software on Microsoft Exchange, SQL and Oracle servers. Suggested Prerequisites: CSI0147 Hitachi Enterprise Storage Replication or CSI0157 Replication Fundamentals for Hitachi Modular Storage. TSI Hitachi Data Systems Enterprise Software 5 days / $4,500 US / $4,750 CND This five day instructor-led course provides information on how to use Hitachi s software tools to configure the Hitachi Universal Storage Platform V and Hitachi Universal Storage Platform VM. It familiarizes the learner with the technology and terminology of the current Hitachi Basic Operating System (BOS) and key software utilities such as Hitachi Dynamic Provisioning, Hitachi Virtual Partition Manager, Hitachi ShadowImage Heterogeneous Replication, Hitachi Dynamic Link Manager, Hitachi Universal Volume Manager, Hitachi Performance Monitor and Hitachi Server Priority Manager. The learner will complete numerous hands-on lab activities designed to build the skills necessary to install and operate the key software utilities presented during the course. The course provides an opportunity to work with UNIX and Microsoft Windows systems integrated with these storage systems. Suggested Prerequisites: None. 39

42 COURSE LISTING TSI Managing Hitachi Storage with Device Manager Software 3 days / $2,700 US / $2,850 CND This three-day instructor-led course provides the fundamentals of Hitachi Device Manager software and discusses its ease of use in managing Hitachi storage systems. This course trains participants in standard workflow techniques for successfully managing storage using Device Manager software. Extensive hands-on lab exercises using both Hitachi enterprise and modular storage systems are included. In addition to addressing configuration, administration, operation, and storage management, a special focus is directed at Device Manager software best practices. Pair volume operations, command line interface, external storage, VMware management and maintenance and troubleshooting are discussed. Suggested Prerequisites: TSI1315 Hitachi Enterprise Software. TSI Hitachi Enterprise Storage Mainframe Replications 5 days / $4,500 US / $4,750 CND This five day instructor-led course provides technical familiarity on Hitachi Data Systems replication products and mainframe environment strategy. In this course, the learner gets an understanding of how replication works on the Hitachi Data Systems enterprise systems available mainframe replication software. It provides information on how to manage Hitachi mainframe replication software in Two Data Center and Three Data Center environments. The course also emphasizes configuration planning, setup, and performance with a primary focus on In-system (Hitachi ShadowImage Heterogeneous Replication Software for IBM z/os ) and Remote replication (Hitachi TrueCopy Remote Replication software for IBM z/os) software products. Concepts and practices covered in the course apply to Hitachi Universal Storage Platform V and VM storage systems, Hitachi Universal Storage Platform, Hitachi Network Storage Controller and Hitachi Lightning 9900 V Series enterprise storage systems. Suggested Prerequisites: TSI1315 Hitachi Enterprise Software. TSI Configuration and Management of Hitachi Storage in a VMWare Environment 4 days / $3,600 US / $3,800 CND This four day instructor-led course provides an overview of the VMware server virtualization concept, and details how to configure Hitachi storage systems for use with VMware VI. In addition VMware vcenter Site Recovery Manager, VMware Vsphere, and disaster recovery solutions are covered. This course includes hands-on labs. Suggested Prerequisites: None. 40