CAREER PROGRAM. Certification preparation. On campus testing. Exam fees included in tuition SOCIAL MEDIA SPECIALIST LINKEDIN BLOGGING / BUSINESS

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1 BUSINESS WHY ARE CERTIFICATIONS IMPORTANT? CSI PROVIDES Yoland Acosta Increases opportunities for career advancement Certification preparation Powerful credential to have on your resume Exam fees included in tuition Industry validation of your knowledge and skills Hiring managers prefer to hire certified candidates CSI Graduate On campus testing Demonstrates a certain level of knowledge and skills CSI s Business Career SOCIAL MEDIA SPECIALIST Program helped me make / BUSINESS the switch to office work. It s LINKEDIN BLOGGING APPLIED BUSINESS CONCEPTS COMPUTERIZED ACCOUNTING FINANCIAL SERVICES made a huge difference in my life and has given me a path to grow. SOCIAL MEDIA SPECIALIST FACEBOOK / TWITTER PRINCIPLES OF SALES & MARKETING MICROSOFT EXCEL OFFICE SPECIALIST INTRODUCTION TO SMALL BUSINESS MANAGEMENT COMPUTER APPLICATIONS II MICROSOFT WORD OFFICE SPECIALIST COMPUTER APPLICATIONS I CUSTOMER SERVICE Computer Systems Institute is approved by the Division of Private Business and Vocational Schools of the Illinois Board of Higher Education. For more information about our graduation rates, the median debt of students who completed the programs, and other important information, visit our web site at: Programs may vary per location. CSI is accredited by the Accrediting Council for Independent Colleges and Schools to award certificates. ACICS is listed as a nationally recognized accrediting agency by the United States Department of Education and is recognized by the Council for Higher Education Accreditation. EFFECTIVE: 10/7/2015

2 BUSINESS CAREER OUTCOMES PROJECTED GROWTH +14% Reception & Information Clerk + 8% Customer Service Representative (sourced ONET Online) PROGRAM DESCRIPTION JOB TASKS RECEPTION & INFORMATION CLERK & REPRESENTATIVE Listen & resolve customer inquiries Transmit information or documents to customers via computer, mail, or fax Contact customers to respond to inquires JOB TITLES Administrative Assistant Member Service Representative Customer Service Representative Accounts / Receivable / Payroll Clerk Critical thinking and problem-solving skills Time management skills, self-directed learning Personal accountability, effective study habits Strategies for solving customer service issues Customer Retention and Satisfaction Leadership in Customer Service COMPUTER APPLICATIONS I Usage for Business Sharing & Maintaining Documents Applying Page Layout & Reusable Content Including Illustrations & Graphics in a Document Performing Mail Merge Operations COMPUTER APPLICATIONS II Managing the Worksheet Environment Formatting Cells, Worksheets and Content Managing Worksheets & Workbooks Analyzing and Organizing Data COMPUTERIZED ACCOUNTING Computerized Accounting Using QuickBooks Purchase Orders Payroll INTRODUCTION TO SMALL BUSINESS MANAGEMENT Strategic Thinking Developing a Business Plan Business Law Essentials PRINCIPLES OF SALES & MARKETING Understand How to Develop Marketing Campaigns Business Blogging Understanding Customer Needs Developing a Sales Strategy APPLIED BUSINESS CONCEPTS Comprehensive capstone-style project Practical implementation of computerized accounting Financial analysis Business management concepts FINANCIAL SERVICES How to Fund a Business Budgeting Profit Planning Included To Enhance BCP Student Training & Success Dell Venue 11 Pro FEATURES BCP e-textbooks 10.8 inch HD IPS Display Windows 8.1 WiFi Microsoft Office Webcam/ Skype Lightweight 1.6 lbs PROGRAM START DATE PROGRAM LENGTH PROGRAM SCHEDULE

3 Medical Assisting Electives HEALTHCARE WHY ARE CERTIFICATIONS IMPORTANT? CSI PROVIDES Increases opportunities for career advancement Certification preparation Powerful credential to have on your resume Exam fees included in tuition Industry validation of your knowledge and skills On campus testing Hiring managers prefer to hire certified candidates Cherisa Blalark CSI Graduate Demonstrates a certain level of knowledge and skills CERTIFIED CLINICAL MEDICAL ASSISTANT I got my Medical Assisting REGISTERED and Phlebotomy Tech Certs MEDICAL ASSISTANT CCMA -or- RMA right away and a full-time job in a pediatric office almost immediately after that. CSI really helped prepare me MEDICAL BILLING & CODING to take that next step EKG -&- CPT CERTIFIED PHLEBOTOMY TECHNICIAN MEDICAL LAW, ETHICS & PATIENT RELATIONS ADVANCED CLINICAL PROCEDURES LAB PROCEDURES & PHLEBOTOMY FOUNDATIONS OF CLINICAL PROCEDURES MEDICAL ADMINISTRATIVE PROCEDURES MEDICAL TERMINOLOGY, ANATOMY & PHYSIOLOGY FIRST AID CPR / AED CUSTOMER SERVICE Computer Systems Institute is approved by the Division of Private Business and Vocational Schools of the Illinois Board of Higher Education. For more information about our graduation rates, the median debt of students who completed the programs, and other important information, visit our web site at: Programs may vary per location. CSI is accredited by the Accrediting Council for Independent Colleges and Schools to award certificates. ACICS is listed as a nationally recognized accrediting agency by the United States Department of Education and is recognized by the Council for Higher Education Accreditation. EFFECTIVE: 10/7/2015

4 Medical Assisting Electives HEALTHCARE CAREER OUTCOMES PROJECTED GROWTH +16% (sourced ONET Online) PROGRAM DESCRIPTION JOB TASKS Collect blood, tissue & other laboratory specimens Assist physicians, examine & treat patients Preparing treatment rooms Recording & maintaining patient medical records history Maintaining medical records, billing and coding JOB TITLES Medical Assistant Phlebotomist Home Health Aid Patient Care Tech Medical Receptionist Medical Office Assistant Medical Biller / Coder Critical thinking and problem-solving skills Time management skills, self-directed learning Personal accountability, effective study habits Strategies for handling challenging customer service issues Customer Retention and Satisfaction Leadership in Customer Service MEDICAL ADMINISTRATIVE PROCEDURES Medical office administration Record keeping and maintaining inventory Simulate daily office operations Introduction to Microsoft Office Applications Patient Appointing Systems MEDICAL TERMINOLOGY ANATOMY & PHYSIOLOGY Terms and abbreviations related to medical science Structures and functions of the human body FOUNDATIONS OF CLINICAL PROCEDURES Completion of the Patient information Check vital signs, perform vision and hearing exams Healthcare Provider CPR/AED & First Aid Certification LAB PROCEDURES & PHLEBOTOMY OSHA and CLIA guidelines for sanitation and sterilization methods Phlebotomy technique/ venipuncture Specimen collection ADVANCED CLINICAL PROCEDURES Minor surgical procedures Surgical instrument identification and use Pharmacology ECG and diagnostic imaging procedures Complete lab requirements for Phlebotomy Technician Exam MEDICAL LAW, ETHICS & PATIENT RELATIONS Current State & Federal laws relative to medical science Respect & care for patients through effective communication Proper documents of patient encounters HIPAA Compliance MEDICAL BILLING & CODING Payment systems used in hospitals Official coding guidelines reviewed in detail PROGRAM START DATE PROGRAM LENGTH PROGRAM SCHEDULE

5 Billing & Coding Electives HEALTHCARE WHY ARE CERTIFICATIONS IMPORTANT? CSI PROVIDES Increases opportunities for career advancement Certification preparation Powerful credential to have on your resume Exam fees included in tuition Industry validation of your knowledge and skills Daveshira Hood CSI Graduate On campus testing Hiring managers prefer to hire certified candidates Demonstrates a certain level of knowledge and skills The teachers are very AHIMA S CERTIFIED CODING ASSOCIATE supportive and available CCA if you need extra help, and the career development people really helped ADVANCED CPT ADVANCED ICD 10 preparing me for job interviews. NHA ELECTRONIC HEALTH RECORD SPECIALIST CEHRS MEDICAL ADMINISTRATIVE PROCEDURES NHA BILLING & CODING SPECIALIST CBCS MEDICAL INSURANCE METHODOLOGY FOUNDATIONS OF CPT FOUNDATIONS OF ICD 10 MEDICAL TERMINOLOGY, ANATOMY & PHYSIOLOGY CUSTOMER SERVICE Computer Systems Institute is approved by the Division of Private Business and Vocational Schools of the Illinois Board of Higher Education. For more information about our graduation rates, the median debt of students who completed the programs, and other important information, visit our web site at: Programs may vary per location. CSI is accredited by the Accrediting Council for Independent Colleges and Schools to award certificates. ACICS is listed as a nationally recognized accrediting agency by the United States Department of Education and is recognized by the Council for Higher Education Accreditation. EFFECTIVE: 10/7/2015

6 Billing & Coding Electives HEALTHCARE CAREER OUTCOMES PROJECTED GROWTH +16% (sourced ONET Online) PROGRAM DESCRIPTION JOB TASKS Collect blood, tissue & other laboratory specimens Assist physicians, examine & treat patients Preparing treatment rooms Recording & maintaining patient medical records history Maintaining medical records, billing and coding JOB TITLES Medical Assistant Phlebotomist Home Health Aid Patient Care Tech Medical Receptionist Medical Office Assistant Medical Biller / Coder Critical thinking and problem-solving skills Time management skills, self-directed learning Personal accountability, effective study habits Strategies for handling challenging customer service issues Customer Retention and Satisfaction Leadership in Customer Service MEDICAL ADMINISTRATIVE PROCEDURES Medical office administration Record keeping and maintaining inventory Simulate daily office operations Introduction to Microsoft Office Applications Patient Appointing Systems MEDICAL TERMINOLOGY ANATOMY & PHYSIOLOGY Terms and abbreviations related to medical science Structures and functions of the human body FOUNDATIONS OF ICD 10 Introduction to theory, structure and organization of International Classification of Diseases Application of coding principles ADVANCED ICD 10 Billing and reimbursement examined in detail Application of ICD 10 to actual health records FOUNDATIONS OF CPT Introduction to theory, structure and organization of current Procedural Terminology coding system Use of electronic health record software forms to code for billing purposes ADVANCED CPT Experience with patient cases using electronic health record software Advanced extraction of procedure codes from medical records MEDICAL INSURANCE METHODOLOGY History and rationale to third party payers systems Reimbursement concepts for managed care Importance of compliance and issues related to fraud HIPAA Compliance, codes in billing and reimbursement Prepare for the Medical Administrative Assistant certification exam and choose one of the following certifications. PROGRAM START DATE PROGRAM LENGTH PROGRAM SCHEDULE

7 A+/ MCSA Electives NETWORKING WHY ARE CERTIFICATIONS IMPORTANT? CSI PROVIDES Maria Sanchez Increases opportunities for career advancement Certification preparation Powerful credential to have on your resume Exam fees included in tuition Industry validation of your knowledge and skills Hiring managers prefer to hire certified candidates CSI Graduate On campus testing Demonstrates a certain level of knowledge and skills When I discovered CSI s networking career program, I signed up right away because of the hands-on MICROSOFT training, the ability to graduate in MCSA WINDOWS DESKTOP SUPPORT II WINDOWS DESKTOP SUPPORT I CLIENT OPERATING SYSTEMS COMPTIA A+ III COMPTIA A+ II COMPTIA A+ I FOUNDATIONS OF NETWORKING eight months, and the personal attention they gave me right from the beginning. CompTIA A+ CUSTOMER SERVICE Computer Systems Institute is approved by the Division of Private Business and Vocational Schools of the Illinois Board of Higher Education. For more information about our graduation rates, the median debt of students who completed the programs, and other important information, visit our web site at: Programs may vary per location. CSI is accredited by the Accrediting Council for Independent Colleges and Schools to award certificates. ACICS is listed as a nationally recognized accrediting agency by the United States Department of Education and is recognized by the Council for Higher Education Accreditation. EFFECTIVE: 10/7/2015

8 A+/ MCSA Electives NETWORKING CAREER OUTCOMES PROJECTED GROWTH +13% (sourced ONET Online) PROGRAM DESCRIPTION JOB TASKS Provide technical support for users Install and perform minor repairs to hardware and software Oversee daily performance of computer systems Set-up computer workstations for employee use JOB TITLES Computer Technician Help Desk Support Computer User Support Specialist Desktop Support Specialist Network Support Technician Critical thinking and problem-solving skills Time management skills, self-directed learning Personal accountability, effective study habits Strategies for handling challenging customer service issues Customer Retention and Satisfaction Leadership in Customer Service FOUNDATIONS OF NETWORKING Introduction to Computer Basics Computer Safety Basic Troubleshooting Techniques COMPTIA A+ I Install and configure computer hardware Covers the differences between computer systems components and software Perform preventative maintenance on internal computer components COMPTIA A+ III Explain communication methods between computer systems Install & configure a SOHO (Small office/ Home Office) network Perform preventive maintenance on software, virus removal and system recovery CLIENT OPERATING SYSTEMS Installing and Upgrading to Windows 7 Configure Hardware, Applications and Network Connectivity Monitoring and Maintaining Systems for Windows 7 Windows Security WINDOWS DESKTOP SUPPORT I Introduction to Desktop Support Troubleshooting and resolving desktop application issues Troubleshooting and resolving networking issue WINDOWS DESKTOP SUPPORT II Managing and maintaining systems for Windows 7 Client Support mobile users Troubleshooting and resolving security issues COMPTIA A+ II Explanation of CompTIA A+ Troubleshooting Model Differences between computer hardware & software malfunctions Develop an understanding of client operating systems PROGRAM START DATE PROGRAM LENGTH PROGRAM SCHEDULE

9 A+/ Cisco Electives NETWORKING WHY ARE CERTIFICATIONS IMPORTANT? CSI PROVIDES Michael Hunzingerz Increases opportunities for career advancement Certification preparation Powerful credential to have on your resume Exam fees included in tuition Industry validation of your knowledge and skills Hiring managers prefer to hire certified candidates CSI Graduate On campus testing Demonstrates a certain level of knowledge and skills CSI changed my life 180 degrees. Almost immediately CISCO CCNA INTERCONNECTING NETWORKING DEVICES IV INTERCONNECTING NETWORKING DEVICES III INTERCONNECTING NETWORKING DEVICES II (after graduation) I got a job as a managed systems specialist with the help of CSI s career development. They jump-started my career and CISCO CCENT INTERCONNECTING NETWORKING DEVICES I my second life. CompTIA A+ COMPTIA A+ III COMPTIA A+ II COMPTIA A+ I CUSTOMER SERVICE Computer Systems Institute is approved by the Division of Private Business and Vocational Schools of the Illinois Board of Higher Education. For more information about our graduation rates, the median debt of students who completed the programs, and other important information, visit our web site at: Programs may vary per location. CSI is accredited by the Accrediting Council for Independent Colleges and Schools to award certificates. ACICS is listed as a nationally recognized accrediting agency by the United States Department of Education and is recognized by the Council for Higher Education Accreditation. EFFECTIVE: 10/7/2015

10 A+/ Cisco Electives NETWORKING CAREER OUTCOMES PROJECTED GROWTH +13% (sourced ONET Online) PROGRAM DESCRIPTION JOB TASKS Provide technical support for users Install and perform minor repairs to hardware and software Oversee daily performance of computer systems Set-up computer workstations for employee use JOB TITLES Computer Technician Help Desk Support Computer User Support Specialist Desktop Support Specialist Network Support Technician Critical thinking and problem-solving skills Time management skills, self-directed learning Personal accountability, effective study habits Strategies for handling challenging customer service issues Customer Retention and Satisfaction Leadership in Customer Service COMPTIA A+ I Install and configure computer hardware Covers the differences between computer systems components and software Perform preventative maintenance on internal computer components COMPTIA A+ II Explanation of CompTIA A+ Troubleshooting Model Differences between computer hardware & software malfunctions Develop an understanding of client operating systems COMPTIA A+ III Explain communication methods between computer systems Install & configure a SOHO (Small office/ Home Office) network Perform preventive maintenance on software, virus removal and system recovery INTERCONNECTING NETWORKING DEVICES I Troubleshoot host connections Configure Cisco switches and routers Backup and restore configuration files & manage network equipment INTERCONNECTING NETWORKING DEVICES II Configure and troubleshoot a switch and router in a SOHO network environment Spanning Tree Protocol (STP) Concepts of VLANs and trunking Routing between VLANs INTERCONNECTING NETWORKING DEVICES III Implement VLSM otherwise known as subnetting Configure, verify, and troubleshoot OSPF & EIGRP on network routers Use access control lists (ACLs) Configure Nat and Pat routing roles INTERCONNECTING NETWORKING DEVICES IV Configuration of IPv6 addressing and Routing Information Protocol new generation (RIPng) VPN Solutions, configuration of PPP, CHAP, and PAP authentication methods Frame Relay operation and troubleshooting PROGRAM START DATE PROGRAM LENGTH PROGRAM SCHEDULE

11 MCSA/ Cisco Electives NETWORKING WHY ARE CERTIFICATIONS IMPORTANT? CSI PROVIDES Increases opportunities for career advancement Certification preparation Powerful credential to have on your resume Exam fees included in tuition Industry validation of your knowledge and skills Hiring managers prefer to hire certified candidates Michael Tonelli CSI Graduate On campus testing Demonstrates a certain level of knowledge and skills After I graduated, I got a call from CSI about a job with a larger CISCO CCNA INTERCONNECTING NETWORKING DEVICES IV INTERCONNECTING NETWORKING DEVICES III INTERCONNECTING NETWORKING DEVICES II company that offered better growth opportunities as well as better benefits. I got the job at Switchfast, thanks in part to what I learned at CSI CISCO CCENT INTERCONNECTING NETWORKING DEVICES I MICROSOFT MCSA WINDOWS DESKTOP SUPPORT II WINDOWS DESKTOP SUPPORT I CLIENT OPERATING SYSTEMS CUSTOMER SERVICE Computer Systems Institute is approved by the Division of Private Business and Vocational Schools of the Illinois Board of Higher Education. For more information about our graduation rates, the median debt of students who completed the programs, and other important information, visit our web site at: Programs may vary per location. CSI is accredited by the Accrediting Council for Independent Colleges and Schools to award certificates. ACICS is listed as a nationally recognized accrediting agency by the United States Department of Education and is recognized by the Council for Higher Education Accreditation. EFFECTIVE: 10/7/2015

12 MCSA/ Cisco Electives NETWORKING CAREER OUTCOMES PROJECTED GROWTH +13% (sourced ONET Online) PROGRAM DESCRIPTION Critical thinking and problem-solving skills Time management skills, self-directed learning Personal accountability, effective study habits JOB TASKS Strategies for handling challenging customer service issues Customer Retention and Satisfaction Leadership in Customer Service CLIENT OPERATING SYSTEMS Installing and Upgrading to Windows 7 Configure hardware, applications & network connectivity Monitoring and maintaining systems for windows 7 Windows Security WINDOWS DESKTOP SUPPORT I Introduction to Desktop Support Troubleshooting and resolving desktop application issues Troubleshooting and resolving networking issue WINDOWS DESKTOP SUPPORT II Managing and maintaining systems for Windows 7 Client Support mobile users Troubleshooting and resolving security issues Provide technical support for users Install and perform minor repairs to hardware and software Oversee daily performance of computer systems Set-up computer workstations for employee use JOB TITLES Computer Technician Help Desk Support Computer User Support Specialist Desktop Support Specialist Network Support Technician INTERCONNECTING NETWORKING DEVICES PART I Troubleshoot host connections Configure Cisco switches and routers Backup and restore configuration files & manage network equipment INTERCONNECTING NETWORKING DEVICES PART II Configure and troubleshoot a switch and router in a SOHO network environment Spanning Tree Protocol (STP) Concepts of VLANs and trunking Routing between VLANs INTERCONNECTING NETWORKING DEVICES PART III Implement VLSM otherwise known as subnetting Configure, verify, and troubleshoot OSPF & EIGRP on network routers Use access control lists (ACLs) Configure Nat and Pat routing roles INTERCONNECTING NETWORKING DEVICES PART IV Configuration of IPv6 addressing and Routing Information Protocol new generation (RIPng) VPN Solutions, configuration of PPP, CHAP, and PAP authentication methods Frame Relay operation and troubleshooting PROGRAM START DATE PROGRAM LENGTH PROGRAM SCHEDULE