Christensen Software Exchange Server Configuration Guide
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- Hilary Briggs
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1 Configuring your new Exchange 2000 server isn't hard if you just do it step by step as shown in this configuration sample. In this guide we will step through a sample installation of Exchange 2000 for a company we will call "Servolutions". Servolutions consequently owns the internet domain name "servolutions.com". Actually it only takes these four steps: 1. Adding your internet domain name to the recipient policies 2. Configuring the SMTP server for inbound 3. Adding a SMTP Connector for outbound s 4. Configuring the addresses of your users And this is how to configure the Exchange Server to accept for servolutions.com and work with POPcon: First install the software from CD. You may have to go back to the "Add/remove Software" utility in the control panel to add NNTP support if you did not do so during initial setup of your windows installation.
2 1. Adding your internet domain name to the recipient policies Open the Exchange System-Manager. It should look like this: One of the problems most often encountered when configuring an Exchange 2000 Server system is the fact that often the internet domain nane you want to receive for ("yourcompany.com") does not match your standard active directory domain name (i.e. "servername.internetdomainname.com"). The Exchange 2000 Server component handling incomming s - the SMTP server - does not accept s for other domains than your standard active directory domain, even if you entered the correct addresses ("user@yourinternetdomain.com") in the active directory. To make Exchange accept for additional domains like your internet domain you need to add the domain names to the default recipient policy like this:
3 On the main tree panel of the exchange system manager expand the tree "Recipients" and then click on "Recipient Policies". The policies will be shown on the right panel. Normally only the "Default Policy" will be there:
4 Open the properties of the "Default Policy" by double-clicking it:
5 In the Default Policy Properties please choose the tab " Addresses". There you will find a list of domains supported by your exchange server. Usually only your internal active directory server domain will be listed here: Like you can see, after installing our Exchange Server from scratch only our AD domain "cs.christensen-software.com" was listed as accepted SMTP address. But s from the internet will be comming in addressed to "@servolutions.com" and not cs.christensen-software.com!
6 Choose "New..." here to add another accepted inbound domain. Since s on the internet are sent via the SMTP protocol we want to add an "SMTP Address": Now enter the domain name you want to receive for. Please add a leading "@" to the domain name. This is what we entered to support our new company "Servolutions":
7 This is how the Default Policy Properties look like after entering the additional SMTP domain: When you OK the above dialog, Exchange will ask you with the next dialog box if you want to add the new address to all new users. Usually you do want exactly that to save some typing later. Please note: You may need to restart your server to activate the new domain!
8 2. Configuring the SMTP server for inbound Next we will configure the SMTP-Server. This is the part of Exchange that accepts incomming s from POPcon. No special settings are needed to work with POPcon but these are the standard settings in any case: You will find the settings for the SMTP server under Servers/Protocols/SMTP/Default SMTP Virtual Server:
9 Open the properties by right-clicking on the Default SMTP Virtual Server and choosing "Properties":
10 On the tab "Access" you can find some configuration settings that might interfere with POPcon.
11 POPcon only works with a standard SMTP connection WITHOUT authentication, so allow "Anonymous access" in the "Authentication" dialog: Choose "Connection" to grant or refuse the right to connect to the SMTP server to individual or multiple IP Address Ranges. Please ensure the system POPcon runs on does have the right to connect granted. With this setting ALL system have access to your SMTP server:
12 Under "Relay..." you can assign the right to relay through your SMTP-Server to some systems. This might be needed in some configuration and to be sure you should grant the system POPcon runs on relay rights. All other systems will need to authenticate before accessing the SMTP server to prevent unauthorized users using your system to relay spam:
13 Under the "Messages" tab you can restrict message size and number of messages accepted for each connection. Please make sure these settings are liberal enough to allow POPcon to transmit large messages to your server. Also, on this tab you can choose an internal additional recipient for copies of the non-delivery reports. These NDRs will be sent back to senders of mails addressed to recipients unknown in your Exchange Server and they include a copy of the original message sent. You can use these postmaster copies of the NDRs to manually forward s sent to mistyped recipients to the correct users.
14 Under tab "Delivery" some more configuration settings for outgoing s can be found:
15 3. Adding a SMTP Connector for outbound s Now we need to add an SMTP-Connector (vs. SMTP Server) to handle outgoing to the Internet. Right-click "Connectors" in the Exchange System Manager and choose "New", "SMTP-Connector" to start adding the new connector:
16 On the "General" tab you can now choose wether Exchange will send outgoing s directly to the recipients system ("Use DNS...") or if all s should be relayes through a SMTP relay server ("smart host"). The first option, DNS, is more direct but can sometimes cause problems when you use a dialup internet connection because some recipient systems will not accept s that are coming from you ISP's dialup IP range while pretending to come from your real internet domain. Sending via your ISP's smart host / smtp relay server is the better option in this case. We chose "DNS" here, but if you do this as well and start receiving funny non-delivery reports you know why.
17 Also, on the General tab you need to add the "local bridgehead" server: Exchange will already populate this dialog with the correct settings.
18 This is the resulting General tab of the outbound SMTP-Connector after adding the local bridgehead:
19 On the tab "Address Space" we need to add a wildcard address space for SMTP:
20 We select "Add..." and then "SMTP": Christensen Software We want to allow s to any domain, so we use the wildcard "*" here:
21 Side note about the "Cost" entry: If you want to send s to some domains via a different route you can create multiple SMTP connectors and set the "Cost" entry of this wildcard connector to a higher value while setting the cost entry of the special domain route to a lower cost but with only the special domain allowed on this page. This is especially useful if you generally want to send via DNS and only route to some systems that won't accept your via some relay server. This is the resulting page: And that's alreay it - Your Exchange is now configured to send to the internet and receive an SMTP feed like it will come from POPcon or a direct internet connection. All you should do now is configure your users' addresses in the Active directory.
22 4. Configuring your user's addresses in the Active Directory You can set one or multiple addresses for each user to receive at. We will step through the neccessary actions when creating a new user called John Galt. First open the active directory and right-click the "Users" item to select "New", "User":
23 The resulting dialog will allow you to create a new AD user to log into your server and creates an Exchange mailbox all in one wizard pass:
24 Next... Next... Now the wizard continues into the Exchange Server realm and lets us create a new exchange mailbox We just accepted the default alias here. Next...
25
26 Ok, fine - but wait: What about our desired address? john@servolutions.com? We need to add this mail address manually. We are back at the AD configuration console and select the properties of our new user "John Galt" by right-clicking on the name:
27 Lot's of tabs on this resulting dialog: Christensen Software
28 We go to the " Addresses" tab: Christensen Software
29 And surprise: is already there, but in suspiciously non-bold print. Actually, Exchange automatically entered this additional address because we choose so during the editing of the default recipient policies. But we want this address to be the primary address meaning all sent by John will get this address as the "senders" and "reply" addresses in the mail headers. So we click on "Set As Primary" and are done:
30 We could also add more addresses like or but only one of these addresses can be the primary address that will be the default senders' address in all s sent out by john. And that's really it - just step through you other user's AD entries and set the appropriate primary and additional addresses. Check our website for more details about our POPcon and POPcon PRO products!
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