Contents TMS Release Notes Overview:

Transcription

1 Cntents TMS Release Ntes Overview: Build/ Edit Table plan Navigatin bar Single allcatin mde with Overlap functinality Overlaps n plan view: Overlaps n Grid view: Added flexibility fr bking a table frm Plan Smart waitlist fr service (**pricing applicable, nly available fr TELOS**) Stripe credit card guarantee available fr special dates & times (**pricing applicable: nly available fr TELOS & Stripe prcessing fees apply**) New Referrals functinality (**pricing applicable, nly available fr TELOS**) Custmer database Miscellaneus

2 TMS Release Ntes Overview: This new majr release includes majr structural revisins & visual refinements: Certain defaults already enabled when system first started Majr imprvements t Table Plan creatin and editing Imprved navigatin bar which is nw the same n bth Plan and Grid N mre allcatin mdes: Added Overlap/Switch functinality allwing easy mving arund and temprary verlapping f reservatins Imprved cntrl f times when making a bking (can 'frce' verbking/rule breaking and select specific restaurant area) frm Bk Autmated waitlist (calculated waiting time) Credit card guarantees fr specific dates and times Full supprt fr cncierge/referral bkings Chit printer shared by multiple in-huse clients Safety nets fr accidental verrides n existing custmer details Build/Edit Table plan System is autmatically started with ne (Main area) Areas can be deleted via Menu/Restaurant Areas/Right Click When editing table plan, the plan aut-scales t fill 95% f the available space Restaurant area psitins and sizes are the same fr all table plans. Hwever, if an area cntains n tables in a given plan, then that area is nt displayed when that plan is selected Randm refresh while editing has been fixed Ability t cpy and paste a table and its prperties Right Click n table yu wish t cpy Hld ctrl and click in the area yu wish the new table t appear Nte: There is n limit n number f cpies Numbering will cntinuusly ascend based n the table cpied and the number f cpies made New table prperties windw Allws greater flexibility and custmisatin & faster builds

3 Navigatin bar Nw synched n Plan and Grid (Grid has an extra tuckbx Shw bked tables nly ) Ability t select and view specific area Sessin renamed t shift and allws t display All (day) n Plan t Shift cver cunt mved nt the Navigatin bar Easier date brwsing /b displays number f grups that are t large fr allcated table(s) s/b displays number f cvers that are n Standby New back/frth buttns (allws t mve ne day at a time) Clsed dates will shw Restaurant is clsed n navigatin bar and a pp up. If there are any reservatins n the clsed date, this will als be indicated (It culd happen if the date was set t Clsed after bkings were already taken) Shift fr Tday autmatically defaults t current shift r upcming shift if perating utside pening hurs *applicable t Tday buttn, Calendar click and Back/Frth buttns Shift fr future dates default t All On calendar: tday s date will always stay highlighted yellw, while selected date will shw green Summary N Shws have been separated frm Cancellatins. Bkings Summary is nw displayed with a cunt f each party size (e.g. 3x4 means 3 parties if 4 cvers) Timers Servers Are nw shwn fr all parties fr selected Shift Shw W if party is waiting Shw! if party has been marked as Dn t change table! is als shwn in Table clumn befre the table number Will be red if there is an verlap and will always be visible even if Timers are tggled ff. Hld and drag by timer t change allcated table Pp up with Bking time & Name displayed when dragged r clicked n (***Must be seated n *** als displayed if party has been set t Dn t change table Requests single shift t be selected t avid cnfusin displaying different servers fr the same table in shift: All Shift request is als applicable fr the Blck buttn First start time fr Server start times is nw 1.5 hurs befre shift starts rather than 0.5 hurs befre. Parties list Default display is Due, Waiting & Standby Standby bkings shw Standby instead f Table Number A hidden status called Standby is added t Settings fr new systems and with upgrades Majr revisins have been made t the way a rw is selected t address issues in earlier versins

4 Single allcatin mde with Overlap functinality Unnallcated mde has been eliminated and all parties nw shw a table number and bked tables are greyed ut n plan fr all shifts Access has been mved t Eveve due t high impact n availability when ptentially allwing verlaps fr everyne Overlaps can be caused bth in current shift and in future (access applicable) t juggle parties quickly Overlaps fr current shift & always are separated in Access (OverMve: Whenever OverMveNw: Current Shift) Default set up is t allw verlaps fr standard users fr current shift, but nly managers and admins allwed t verlap in future. Varius indicatins been added t Plan and Grid view t highlight verlaps Times, where verlap is caused are autmatically blcked ff bth in huse & nline t avid verbking Overlaps n plan view: Due & Seated bkings Overlapping 2 bkings can be achieved by dragging the timer r via add/remve tables/cvers *There is currently n functinality prmpting fr aut-mve If dragged by timer, a ppup will displayed with number f peple, time and name In additin ***Must be seated n *** will be shwn if bking is Dn t mve Timers will be red if an verlap has been caused and will be displayed n matter if Timers are tggled n r ff Regular drag and drp by name r already seated table wrks the same as befre Walk-ins with shrt turn time Can be added with shrt turn time in additin t an upcming party Available turn time will be displayed alng with time until in red writing Managers can als allcate a full turn time causing an verlap by ticking Allw verlaps n later bkings If attempted by standard user lg n, master passwrd will be required Bk has been changed t Walkin t aid learning curve Crrect number f heads are nw displayed when party is seated *Still t be refined fr cmbinatins Overlaps n Grid view: Can be caused by drag & drp (either when changing time n the same table r mving a bking frm ne table t anther) Default set up is t allw verlaps fr standard users fr current shift, but nly managers and admins allwed t verlap in future If attempted by standard user lg n, master passwrd will be required. If crrect passwrd is entered, this user will accrdingly be able t cmplete the actin nce r fr the duratin f lg n If verlap is caused a flashing bar fr thse times will appear abve pening hurs the actual reservatins will have red/yellw hal arund them and will als be flashing (switching between ne anther) Added flexibility fr bking a table frm Plan New tickbx n Times windw Shw times with any availability will allw a reservatin fr any grup as lng as there is at least 1 table withut a reservatin (this can be type nrmal, walk in, n nline r waiting) This addresses the prblem f nt being able t bk large grups when there are n valid cmbinatins r cver settings are incrrect. User will receive a pp up with details (stating which table will be selected and what the settings fr this table are)

5 Check availability fr a specific area Area request was an ptin available with previus releases fr Internet Bkings nly. With versin 8, area drpdwn has been intrduced n Times ppup n Bk buttn. If diner requested a specific area f the restaurant (either bking nline r in-huse), the requested area is displayed in red n the secnd line f the Summary bx in 'Edit Bking'. Smart waitlist fr service ( ** pricing applicable, nly available fr TELOS ** ) Estimated time is nw calculated fr the user and includes an ptin f whether t pririties best turn times r thse tables available ASAP with shrt turn time. Waitlist/walk in is available n bth views SMS functinality is available in USA ( ** pricing applicable ** ) Waiting parties are placed n grid view and cnsidered twards immediate/upcming availability Grups, which are added Nw are seated as walk ins If nly reduced turn time is available it will be shwn in red alng with time table is needed back Preferred Area is taken int accunt fr calculatins Arrived Seat Waited shw times the waiting Grup was Added Time t be seated Time waited w is displayed fr timers in Parties list as well as timers n plan If a reservatin with stage Due is set t waiting, time Due will be updated t time Arrived Menu/Set up/eveve tickbx (Best turn times first): cntrls whether the tables available Nw with shrt turn time are priritized ver thse with full turn time and shrtest wait. Stripe credit card guarantee available fr special dates & times ( ** pricing applicable: nly available fr TELOS & Stripe prcessing fees apply ** ) Old way f prcessing card details is n lnger supprted, any restaurants willing t use ld cc prcessing can t be upgraded past This versin nw supprts c/c guarantees fr specific dates and/r times alng with minimum cvers. A new buttn 'Schedule' in Setup/N-shws allws yu t specify dates, times and cvers. If the restaurant als takes card details in general dates/times added t Schedule will take precedence ver thse. Fr example, a restaurant might chse t take c/c guarantee fr large grups n matter the date/time and in additin wuld like t take credit card guarantee fr all bkings n Valentine s day. Feb 14 wuld be added t Schedule while min cvers fr ther dates wuld be specified in Menu/Set up/n-shws. This is particularly imprtant t maximise prfits & seating fr majr hlidays and peak times.

6 New Referrals functinality ( ** pricing applicable, nly available fr TELOS ** ) If 'Enable referrals' is ticked in Setup/Eveve: 'Referrers' table intrduced t supprt referral bkings. (via Menu/Set up/eveve) This table recrds name, establishment, phne and fr each referrer (e.g. cncierges). There are als tw ways f recrding a fee t the referrer: an amunt per cver and/r a percentage f the ttal spend by the dining party. A new tickbx 'Referral' appears in the bking bx. If this is ticked, the spare CRM (e.g. Cmpany) edit field is temprary replaced with a drpdwn f referrers (specified in referrers table in Set up) There is a new buttn in bking details dialg bx called 'Referrer' which allws yu t specify/change the referrer fr an existing bking. An additinal item appears in the main menu, 'Referrals Reprt'. This allws the user t btain a reprt f all referral bkings in the specified date range. The reprt can either be detailed (each bking is shwn) r a summary by referrer, shwing ttal amunt due t each referrer that referred ne r mre bkings in the perid.

7 Custmer database Find a custmer is refined t allw t create new guest prfile and search by reference number als finds cancelled & n shwed bkings User can edit details fr a waiting / walk in party Safety nets added t avid accidental verrides f custmer details assciated with multiple bkings Fixes applied t guest histry tracking Miscellaneus Wrkstatin custmisatin Buttn in Menu/Set up allws yu t scale the reservatins list (height & width as percentage) This scaling takes effect nly n that cmputer, where set up/wrkstatin was accessed and saved. This is mainly aimed at multiple-device custmisatin Editable menus If yu duble-click n an editable, multi-line editbx, the cntent f the editbx pps up in a much bigger editbx. If it is altered here and 'Save' is clicked, the cntent is saved back t the riginal editbx Reminders were nt being sent if Table Plan was nt enabled. Fixed. Bking references: Are nw cnsistent with new HTTP Relay and 'Bking ref ffset' in Setup/Eveve has been remved. Bking ref is based n UID plus created date-time, s impssible fr anyne t guess the crrect value. There is a new tickbx in Setup/Eveve 'Shw bking ref' which indicates whether bking ref is t be displayed after making a bking. TMS client nw checks access t Eveve flder n startup and warns if current Windws user des nt have full access t that flder. Multiple PCs can nw use the chit printer The GUID f the printer-cnnected PC must be entered in Setup/Eveve. Other PCs n the same LAN (they must all be set t 'Onsite' in Setup/Eveve/Machines) can then print n the same printer. This release fully supprts multiple table plans. When a new table plan is created, it is clned frm an existing plan. Any subsequent mdificatins t the plan apply nly t that table plan (even if mst tables have the same name in ther plans). All ther plans are unaffected.