STATISTICS AND TARIFF INFORMATION IN TELECOM SECTOR AS OF DECEMBER 2013

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1 STATISTICS AND TARIFF INFORMATION IN TELECOM SECTOR AS OF DECEMBER 2013 Prepared by: Economic and Market Analysis Section

2 CONTENTS I. preliminary remarks... 5 II. summary MOBILE AND FIXED TELEPHONE SUBSCRIPTIONS MOBILE TELEPHONE TARIFF STRUCTURE FIXED TELEPHONE NETWORK TRAFFIC STATISTICS TOTAL OUTGOING AND INCOMING MOBILE CALLS(IN MINUTES) SMS TRAFFIC INTERNET SERVICE PROVISION INTERNET SUBSCRIBERS BROADBAND INTERNET MARKET SHARE MOBILE INTERNET MARKET SHARE AS OF DECEMBER INTERNATIONAL INTERNET BANDWIDTH INTERNET TARIFF MOBILE INTERNET TARIFF FIXED INTERNET TARIFF EMPLOYMENT IN TELECOMMUNICATION SECTOR AS OF DECEMBER Page 2 of 22

3 LIST OF TABLES Table 1: Number of mobile and fixed telephone service subscriptions per operator... 6 Table 2: Mobile telephone network coverage as of December 2013 per type of technology and per operator as of December Table 3: Average per month International roaming subscribers trend Table 4. Outgoing and Incoming traffic for the 4 th Quarter 2013 per operator Table 5: Total incoming and outgoing traffic as of the 4th quarter Table 6: SMS traffic per operator as of December Table 7. Licensed internet service providers as of December Table 8. Internet subscribers per category per operator as of December Table 9. International internet bandwidth (Mbps) per operator as of December Table 10: Number of staffs employed in Telecommunication sectors as of December Page 3 of 22

4 LIST OF FIGURES Figure 1: Annual development in mobile telephone subscribers by quarter... 7 Figure 2: Development of mobile telephone Subscribers... 7 Figure 3: Evolution of postpaid and prepaid mobile subscriptions market share per operator as of December figure 4: evolution of total mobile telephones subscriptions per operator... 8 Figure 5: Evolution of total mobile telephones market share per operator... 9 Figure 6. Mobile telephone voice tariff structures, per operator as of December Figure 7: Fixed telephone subscriptions trend by quarter in Figure 8: Evolution of fixed telephone subscribers Figure 9: Annual Trend in SMS traffic in 2013 by quarter Figure 10: Trend in Internet Subscribers Figure 11: Trend in internet penetration rate Figure 12: Trend in Internet subscriptions by type of internet per quarter Figure 13: Evolution of fixed broadband market share for the last four quarters Figure 14: Mobile internet market share as of December Figure 15: Mobile normal Internet tariff (Rwf/Mb) as of December Figure 16: Fixed Internet tariffs per operator as of December 2013 (In Rwf VAT Inclusive) Figure 18: Employment status in Telecommunication Sector as of December 2013 (by gender) Page 4 of 22

5 I. PRELIMINARY REMARKS The information compiled in this report is from telecom companies and Internet Service Providers. Subscription in this report is defined as active subscribers that have generated revenue within three months. II. SUMMARY This is a fourth quarter 2013 report; it covers the period from September up to December. This report includes information on mobile telephone, fixed telephone, internet, and tariff (voice call tariff, and data tariff), traffic and employment. In this period under review the mobile telephone subscribers decreased from 6,709,785 to 6,689,158 this portrays a 0.31% decrease. Hence, a mobile penetration rate of 63% as compared to 63.7% recorded at end of the previous quarter. Fixed telephone subscriptions in this quarter under review were found to be 45,338 from 43, 963 which represents 0.43% penetration rate. On internet data segment, the number of internet subscriptions is 2,068,179 from 1,674,053 which represent the internet penetration rate of 19.55%. This shows an increase of 19% as compared to the third quarter of year 2013; this increase is mainly brought about by the widespread of use of mobile internet services. Page 5 of 22

6 1. MOBILE AND FIXED TELEPHONE SUBSCRIPTIONS As of December 2013, the major players in mobile telephony include MTN Rwandacell, TIGO Rwanda Ltd and AIRTEL Rwanda Ltd. Table 1: Number of mobile and fixed telephone service subscriptions per operator Operators Active subscribers Fixed Teledensity Mobile Teledens ity General teledensity Mobile Active subscribers Fixed Telephony MTN Rwanda 3,556,497 13,528 TIGO Rwanda 2,175, % 63 % 63.43% AIRTEL 957,630 RWANDA LTD Liquid Telecom - 31,810 Ltd Total 6,689,158 45,338 The above table indicates that mobile penetration rate is 63% as of December 2013 against 63.7 % on September This decrease was brought about by the SIM cards that were not registered during the SIM card registration process that were disconnected after three months of being inactive. Page 6 of 22

7 SUBSCRIPTIONS, MARKET SHARE AND COVERAGE Figure 1: Annual development in mobile telephone subscribers by quarter From figure 1 it is observed that despite the decrease in the mobile telephone subscriptions that was observed in the fourth quarter of 2013, generaly mobile telephone subscriptions increased in Figure 2: Development of mobile telephone Subscribers Page 7 of 22

8 Figure 3: Evolution of postpaid and prepaid mobile subscriptions market share per operator as of December 2013 Figure 4: Evolution of total mobile telephones subscriptions per operator Page 8 of 22

9 Figure 5: Evolution of total mobile telephones market share per operator MTN Rwanda Ltd still leads in terms of mobile telephone subscriptions market share, however its trend line shows a decreasing slope for the last four quarters compared to Tigo Rwanda Ltd and Airtel Rwanda ltd. Table 2: Mobile telephone network coverage as of December 2013 per type of technology and per operator as of December G 2.5G 3G 3.5G Geographic coverage Page 9 of 22

10 MTN Rwanda Ltd TIGO Rwanda Ltd AIRTEL Rwanda Ltd Population coverage MTN Rwanda Ltd TIGO Rwanda Ltd AIRTEL Rwanda Ltd Table 3: Average per month International roaming subscribers trend st Quarter nd Quarter rd Quarter th Quarter 2013 Incoming outgoing Incoming outgoing Incoming outgoing Incoming outgoing MTN 293, , , , , , , ,763 LTD TIGO 35,324 51,952 97, ,399 75, , , ,631 LTD AIRTE L LTD 83,827 39, ,087 33, MOBILE TELEPHONE TARIFF STRUCTURE In general, the tariffs for mobile telephone calls remained stable for the period under review as described below ; Figure 6. Mobile telephone voice tariff structures, per operator as of December MTN Rwanda Ltd Tigo Rwanda Ltd Airtel Rwanda Ltd Onnet Tariff Offnet tariff East Africa tariff Kenya 120 Uganda 216 Burundi Rest of Africa tariff US/Canada/China/India International Tariff Satellite 4,833 4,500 5,000 Page 10 of 22

11 2. FIXED TELEPHONE NETWORK Liquid Telecom and MTN Rwanda Ltd December are the fixed line voice service providers as of Figure 7: Fixed telephone subscriptions trend by quarter in 2013 Figure 8: Evolution of fixed telephone subscribers Page 11 of 22

12 Figure 7: Fixed telephone service Market share per operator as of December 2013 Figure 6 :Fixed telephone service tariff structure 3. TRAFFIC STATISTICS 3.1. TOTAL OUTGOING AND INCOMING MOBILE CALLS(IN MINUTES) Table 4. Outgoing and Incoming traffic for the 4 th Quarter 2013 per operator MTN Rwanda Ltd AIRTEL Rwanda Ltd TIGO Rwanda Ltd Total Outgoing traffic Onnet 713,682, ,387, ,903,790 1,784,973,802 Offnet 13,878,364 10,468,570 15,341,927 39,688,861 Page 12 of 22

13 International 15,080,730 2,451,130 2,367,610 19,899,470 Incoming traffic offnet 15,313,737 4,742,300 17,049,808 37,105,845 International 14,003,435 4,792,864 1,532,996 20,329,295 Table 5: Total incoming and outgoing traffic as of the 4th quarter st quarter 2 nd quarter 3 rd quarter 4 th quarter Total Outgoing traffic On net 1,324,501,050 1,416,855,119 1,892,044,806 1,784,973,802 6,418,374,777 Off net 40,927,932 42,756,362 48,115,097 39,688, ,488,252 International 31,657,676 27,366,933 21,225,956 19,899, ,150,035 Incoming minutes off net 45,481,841 46,318,118 50,246,271 37,105, ,152,075 International 27,721,569 23,082,732 22,390,761 20,329,295 93,524,357 Figure 8: Outgoing voice traffic market share per operator and per type of call as of December 2013 Page 13 of 22

14 Figure 9: Incoming voice traffic market share per operator and per type of call as of December SMS TRAFFIC Table 6: SMS traffic per operator as of December 2013 MTN Rwanda LTD TIGO Rwanda LTD AIRTEL LTD Total OUTGOING TRAFFIC On Net 121,428, ,230,061 16,092, ,751,650 Off Net 2,320,436 2,087,571 1,316,469 5,724,476 International 344, , ,114 1,444,215 INCOMING TRAFFIC Offnet 2,722,136 2,287, ,732 5,577,020 International 7,461, ,836 4,319,338 12,008,544 Source: RURA operators return Figure 9: Annual Trend in SMS traffic in 2013 by quarter Page 14 of 22

15 1st quarter 2nd quarter 3rd quarter 4th quarter Total OUTGOING TRAFFIC On net 21,217, ,063, ,642, ,751, ,675,139 Off net 2,722,571 6,416,445 7,890,438 5,724,476 22,753,930 International 1,051,119 1,961,010 2,911,966 1,444,215 7,368,310 INCOMING MINUTES off net 510,691 7,157,833 5,709,144 5,577,020 18,954,688 International 922,476 1,648,272 4,034,486 12,008,544 18,613, INTERNET SERVICE PROVISION There are nine (9) licensed Internet Service Providers in the country including National telecommunication service operators (fixed and mobile). Table 7. Licensed internet service providers as of December 2013 ISPs LICENSED FROM(Year) STATUS MTN Rwanda Ltd 2006 Operational Liquid Telecom Ltd 2013 Operational TIGO Rwanda Ltd 2008 Operational New Artel Ltd 2004 Operational ISPA Ltd 2006 Operational 4G NETWORKS Ltd 2009 Operational BSC Ltd 2010 Operational AIRTEL Rwanda Ltd 2011 Operational AXIOM 2013 Operational 4.1. INTERNET SUBSCRIBERS Page 15 of 22

16 The table below illustrates the breakdown of internet subscribers per category and per operator Table 8. Internet subscribers per category per operator as of December 2013 Mobile internet Total Fixed internet Narrowband( 256kbps) Broadband( 256kbps) Liquid Telecom Ltd 355 1,187 1,542 MTN Rwanda Ltd , ,724 TIGO Ltd 969, ,613 New Artel Ltd ISPA Ltd G Networks Ltd BSC Ltd Airtel Rwanda Ltd , , ,781 2,064,462 2,068,179 Figure 10: Trend in Internet Subscribers Page 16 of 22

17 Figure 11: Trend in internet penetration rate Internet penetration rate has continued to show an increase, this is attributed to the sharp increase in mobile internet subscriptions. Figure 12: Trend in Internet subscriptions by type of internet per quarter Page 17 of 22

18 4.2. BROADBAND INTERNET MARKET SHARE The figures below compare broadband market shares in terms of subscribers for the last four quarters: Figure 13: Evolution of fixed broadband market share for the last four quarters MOBILE INTERNET MARKET SHARE AS OF DECEMBER 2013 Figure 14: Mobile internet market share as of December 2013 Page 18 of 22

19 5. INTERNATIONAL INTERNET BANDWIDTH Table 9. International internet bandwidth (Mbps) per operator as of December 2013 Type MTN Rwanda Ltd Liquid Telecom Ltd New Artel TIGO ltd ISPA BSC 4G Network Airtel ltd Total Up link 1, , ,994 Downlink 1, , INTERNET TARIFF 6.1. MOBILE INTERNET TARIFF Figure 15: Mobile normal Internet tariff (Rwf/Mb) as of December FIXED INTERNET TARIFF Figure 16: Fixed Internet tariffs per operator as of December 2013 (In Rwf VAT Inclusive) Liquid Telecom Ltd Wireless 128/64 Kbps Residential 64, /64 Kbps Business 64, /126 Kbps 236, /192 Kbps 354, /256Kbps 743,400 1Mbps 1,534,000 Fiber 64 Kbps 50, Kbps 100,300 Page 19 of 22

20 256Kbps 141, Kbps 177,000 1Mbps 354,000 2Mbps 590,000 3Mbps 826,000 4Mbps 1,062,000 5Mbps 1,298,000 6Mbps 1,534,000 7Mbps 1,770,000 8Mbps 2,006,000 9Mbps 2,242,000 10Mbps 2,478,000 Copper 64 Kbps Data Copper-Kigali 101, Kbps Data Copper-Up country 185, kbps Data Copper-Kigali 147, kbps Data Copper-Up country 268, kbps-DATA(Copper-kigali) 213, kbps-DATA(copper -Up country) 415, kbps DATA(Cooper) 296, kbps DATA(Cooper) 479, kbps DATA(Cooper) 544,079 EVDO 35,000 ISPA 128Kbps-64Kbps 59, Kps-128Kbps 118,000 BSC(VAT Exclusive) VPN ( Unit price per 3 Mbps) 180,000/Mbps Fiber Internet connection 1 Mbps 270,000 3 Mbps 630,000 WiBro Services Unit price CPE Device 85,000 EGG Device 72,000 USB Device 20,000 USB monthly subscription 20,000 Monthly fee EGG and CPE 30,000 Collocation services Unit Price 150,000 Page 20 of 22

21 Web and Mail Hosting services PLAN A 150,000 PLAN B 250,000 PLAN C 600,000 PLAN D 1,000,000 PLAN E 1,500,000 PLAN F 2,000,000 Virtual Hosting Services Set up fee 50,000 Bronze 125,000 Silver 168,000 Gold 225,000 Platinum 360,000 NEW ARTEL(Mbps) 128/128Kbps 65, /256 Kbps 131,103 1 Mbps Kbps 524,410 4G NETWORKS 256kbps Wireless 35, kbps Wireless 53,543 1 Mb Wireless 88,500 1 Mb dedicated 236,000 2Mb dedicated 413,000 2Mb dedicated 350,000 3Mb dedicated 531,000 Source: RURA Operators returns 7. EMPLOYMENT IN TELECOMMUNICATION SECTOR AS OF DECEMBER people are employed in Telecommunication sector, 744 are permanent staffs and 97 staffs are temporary staffs. Of these staff 19% are female and 81% are male as it is shown in the following figure. Table 10: Number of staffs employed in Telecommunication sectors as of December 2013 Staffs Female Temporary Foreign Permanent Total staff MTN Rwanda Ltd TIGO Rwanda Ltd AIRTEL Rwanda Ltd Page 21 of 22

22 Liquid Telecom Ltd BSC G Networks ISPA New Artel Figure 17: Employment status in Telecommunication Sector as of December 2013 (by gender) Page 22 of 22

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