Basic Features Guide
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1 Basic Features Guide This guide will walk you through the basic features and functions of the SpectrumVoIP Phone System. Version 1.1 Placing and Receiving Calls In order to place a call on your Spectrum phone, simply dial the 10-digit number you wish to call, and pickup the handset, press the speaker button, or press Send on the screen. Receiving a call is exactly the same. When your phone rings, just pick up the handset, press the speaker button, or press Answer on the screen. Voic Features Check Your Voic If there is a new voic waiting for you, it will be indicated by a symbol on your phone screen that resembles a cassette tape. Press the Message key to listen.
2 Record Your Voic Greeting 1) Press the Message key on the front of the phone. Refer to the image on the right. 2) In the voic audio menu, press option 0 then choose option 1 to record your greeting. 3) After recording the greeting, press # to finish. 4) If you want to re-record the greeting, press 3. If you want to save the greeting, press 1. 5) Once the greeting is saved, you can end the call. Call Transferring Blind Transfer This feature will send the calling party to the target extension without notice. 1)Press the TRAN key on your phone, as shown on the right. 2)Enter the extension (or external number) to which you wish to transfer the call. 3)Press the TRAN key again to complete the transfer. 4)Hang up the phone.
3 Supervised Transfer This feature allows you to talk to the receiving party before you transfer to call to them. 1)Press the TRAN key on your phone. 2)Enter the extension (or external number) to which you wish to transfer the call. 3)Wait until the target extension answers. You may then talk to them about the transfer before you send it to them. 4)Press the TRAN key again to complete the transfer. 5)Hang up the phone. Transfer Directly to Voic This feature allows you to transfer directly to the target extensions voic without ringing their phone. 1)Press the TRAN key on your phone. 2)Enter the number 1 + the extension to which you wish to transfer the call. For example, if you want to transfer to extension 201, dial )Press the TRAN key again to complete the transfer. 4)Hang up the phone. Place a Call on Hold This feature allows you to place the caller on hold. You will not be able to hear them, and they will not be able to hear you. They will hear hold music. NOTE: A call that is placed on hold cannot be retrieved from a different extension. See the Parking feature below. To place a call on hold, press the Hold key on your phone. To retrieve the call, simply press Hold again.
4 Call Parking NOTE: Call parking is only possible on INBOUND calls. Calls that you have placed outbound cannot be parked. Park a Call This feature allows you to place a call on hold in such a way that you can retrieve it from any other extension. 1)Press the Park key. It is the second-to-last speed dial key on the far right, as shown here. 2)Listen for the 3-digit number, and take note of it. The number should be something in the 700 range, like )When you hear music, hang up the phone. UnPark a Call This feature allows you to retrieve a call that has previously been parked. 1)Dial the 3-digit number that was given during the parking process. The number should be something in the 700 range, like ) Pick up the handset, and you will retrieve the call.
5 Conference Calling This feature allows you to add another call to your existing conversation. 1)During a live call, press the CONF key as shown on the right. 2) Dial the 10-digit number you wish to add to your current conversation. 3) Wait for the other party to answer you call, and inform them of the conference. 4) Press the CONF key again to join both calls together. Intercom This feature allows you to talk to another extension directly without ringing their phone. As soon as you reach their phone, it automatically answers on speakerphone. 1) Dial 2 + their 3-digit extension. For example, if their extension is 201, dial Once you hear the beep, you can begin talking Call Pickup This feature allows you to answer a call that is not ringing your phone. For example, if you hear the phones at the front desk ringing, but you are in the back and the phone next to you is not ringing, you can still answer it with this feature. 1) When you hear another phone ringing, press the Pickup key on your phone. It is the very bottom speed dial key on the far right. The call will immediately answer on speakerphone. You may choose to pick up the handset at that point if you wish. You can also dial to activate the pickup feature. This maybe necessary if the Pickup Key is reprogrammed.
6 Paging This feature allows you to make a general announcement to single or multiple phones, but they will not be able to talk back to you. When your Spectrum account is created, you will be given a list of numbers for any Page Groups that you have. 1)Dial the Page Group Number (e.g., 21) 2) Pickup the handset 3) Wait for the beep, then make your announcement 4) Hang up the handset Call Forwarding This feature allows you to forward a single extension to an outside number. NOTE: The forward will ONLY apply to the phone on which you set the forward. The rest of the phones will continue to ring normally. To Forward Your Phone 1)Dial 72 2) Dial the 10-digit number to which you would like to forward. 3) Press Send To UnForward Your Phone 1)Dial 72 2) Press Send
7 Technical Support Please contact technical support if you experience any of the following issues: - You have a question about how to use a feature - You cannot place or receive calls - Your phone is not functioning properly - You need your main number forwarded to an outside line - You need to change your phone system programming or greeting message - Any other phone-related issue NOTE: Your Spectrum VoIP phones rely 100% on your Internet Connection to function. If you lose your Internet Connection, your phones will not be able to place or receive calls. If you believe you have lost Internet Connection, please contact your Internet Service Provider first. Once they have your Internet back up, we can work on bringing your phones back online. Contact Technical Support You can reach Technical Support by phone at You can reach Technical Support by at help@spectrumvoip.com Contact Billing If your question is related to your bill, or you wish to purchase a new product or feature, please contact our Billing Department. You can reach Billing by at accounting@spectrumvoip.com
1. Press the TRAN button on the phone. The call is placed on hold and you are returned to dial tone
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Yealink SIP-T46G, T42G, and T41P Enterprise IP Phones Quick User Guide Quick User Guide for 8x8 Virtual Office This guide provides information you need to begin using your phone quickly. Phone Views There
Press the More key at anytime to scroll across if the feature you need is not visible.
Display Features The display on your phone is very interactive. As you use the phone the information will change and different features and functions will appear on the display. The 6 buttons above the
System Speed dial Numbers. System Extension Numbers. To dial: Press [Feature] followed by Dial Code.
![System Speed dial Numbers. System Extension Numbers. To dial: Press [Feature] followed by Dial Code.](/thumbs/81/84320503.jpg "System Speed dial Numbers. System Extension Numbers. To dial: Press [Feature] followed by Dial Code.")
System Speed dial Numbers Use the boxes below to record the system s Speed Dial numbers, which are programmed only at extension 10. To dial: Press [Feature] followed by Dial Code. DIAL CODE 20 21 22 23
Wyandotte Feature Overview
Wyandotte Feature Overview Residential Features Features Call Waiting *70 turn off Calling Line ID Delivery Use this feature to turn the Call Waiting service on or off. This service allows you to decide
Agenda. 6. Key Descriptions 7. Programming Video Example 8. Change Ring Tone 9. Contact Us
Agenda 1. Logging In 2. CommPortal Access 3. Program Phone Keys 4. Program Line Keys 5. Program Bottom Keys 6. Key Descriptions 7. Programming Video Example 8. Change Ring Tone 9. Contact Us NHC Academy: