SHIELDBERRY. 1- Premium VPN

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Myra Coral Bishop
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SIMBERRY provides many solutions to help your operation, network management and Sim protection. Please find below, information about our Cloud Solutions dedicated for Call & SMS Termination market.

1 SIMBERRY provides many solutions to help your operation, network management and Sim protection. Please find below, information about our Cloud Solutions dedicated for Call & SMS Termination market. SHIELDBERRY SHIELDBERRY Solution provide innovative features to protect your system against hacking your Call & SMS Termination solution, blocking your voice/sms traffic and/or blocking your SIM cards. SHIELDBERRY helps to minimize such issues: Against hacking and ISP interception thanks to the Premium VPN service Against hunting calls thanks to the Premium Call Filter service 1- Premium VPN The SHIELDBERRY Premium VPN can work with any Call/SMS Termination solution and GSM device from the market, there is no limitation of GSM device brand or model. SIMBERRY has developed a proprietary VPN service based on its own technology providing a maximum of security for data content transferred over internet. In addition, the Premium VPN service includes innovative RTP compression headers technology with the most efficient bandwidth reduction over the market, even with one single channel. The built-in multiple IP tunneling as well as the IP failover and many other options help to protect your traffic and avoid ISP or agencies to detect a call or SMS termination business. Most important, is how easy Premium VPN is to configure and manage. With one single IP per device you are able to use the VPN anywhere over the internet without reconfiguring any of your parameters. The Friendly WEB GUI will show you in one click everything you need to watch out over your devices. Why can VPN and RTP multiplexing over DSL, fiber, VSAT and 3G/4G be crucial for Call Termination business? Operating your systems on public IP over the internet is an open door for hackers In many countries, Voice over IP protocol can be detected and blocked Configuration of multiple devices over one public IP can easily become a nightmare for PAT and NAT management ISPs are more and more involved into surveying data traffic and reporting suspicious usage xdsl connection can often be unstable in some countries while 3G/4G remains reliable VSAT bandwidth can be very expensive without RTP multiplexing

2 Premium VPN provides a very easy central management of all your remote sites with a proprietary encapsulation, header compression and encryption method. With SIMBERRY s service, you will no longer need to buy or have recurrent expenses for VPN server, public IPs, datacenter, licenses or maintenance. You will just install a router, already preset, connect your GSM device to it and you are ready to manage your remote site as part of your private network. Premium VPN includes a set of MUST HAVE features such as: 100% web portal management, including real-time monitoring of bandwidth usage with and without RTP multiplexing Management of IP pool to route your data across the globe up to our main VPN servers (fully customizable) Support of wide range of USB 3G/4G modems to be used for: main route (in case of no xdsl), duplication, redundancy or simply as a backup route Premium VPN includes all necessary components without any additional items but the router. It includes: VPN server in our datacenters, Range of public IP (virtually unlimited) Bandwidth auto adaption based on your traffic. Support & maintenance All your remote sites are connecting to the pool of IP location you have selected and they are managed by the SIMBERRY s VPN application running on global distributed server farms with an intuitive web interface. Each remote site requires a specific router you can get from SIMBERRY or you can find any compatible router, flash it and start using Premium VPN solution You can see the list of supported routers in: ( What is the price for such complete and premium solution? Our Pay as you use business model, make our Premium VPN solution very easy to handle and affordable. No hidden cost or setup fee. A daily cost of ONLY US$ 1 per day for each device connected with no limitation in terms of data consumption. No daily connection = no cost!* *submitting a ticket to suspend it (temporary or definitely) How to proceed to test PREMIUM VPN: 1) Subscribe MySIMBERRY portal ( 2) Register Helpdesk account ( è Send to sales@simberry.com Helpdesk user you have created to allow you to submit tickets. 3) Get a compatible router from the list or purchase one from SIMBERRY (contact sales@simberry.com) 4) Flash router (if not from SIMBERRY) 5) Follow instructions on following link è Send to sales@simberry.com and request your credit bonus. N.B: you can download USER GUIDE at any time from MySIMBERRY (clicking on your account name, at the top right).

2- Premium Call Filter SIMBERRY provides to the call termination market a unique service making possible to reduce significantly the impact of robot dialer blocking your SIM cards.

3 2- Premium Call Filter SIMBERRY provides to the call termination market a unique service making possible to reduce significantly the impact of robot dialer blocking your SIM cards. Once the robot dialer hunter has hit a SIM card it is too late to take any action on the SIM card to protect it for the future. Managing with blacklisting and whitelisting mechanisms has become useless as there is no relation to the number or the call duration or the signaling part. IMPORTANT: SIMBERRY call filter has only one goal: Increase your revenue of your SIMs/operation and get less SIM blocked. SIMBERRY has developed a preemptive call filter algorithm, based on multiple criteria and level of protection in order to score and allowed or not a call to use a SIM card from your system. Principle: Your customer sends your traffic you need to filter. From your softswitch simply define a VOIP trunk to Premium Call Filter with only the required destination or customer to filter. Premium Call Filter rates the call and will provide answer to your softswitch with a specific prefix for UNSAFE CALLS and SAFE CALLS. What is the price for such complete and premium solution? Our Pay as you use business model, make our Premium Call Filter very useful and affordable to get more revenue out of your SIM cards. No hidden cost or setup fee. A fee of $0.005 per minute (or $5 per 1000 minutes) on your SAFE trunk*. Ex: You send calls rated as UNSAFE and 5000 rated as SAFE. Among these 5000 calls SAFE, you have been able to terminate 1000 minutes. You will be debited $5 from your MySIMBERRY account. * For low margin markets (ex: Afghanistan, Pakistan, Egypt, Sri Lanka, Bangladesh), please contact our sales team (sales@simberry.com).

4 How to proceed to test PREMIUM CALL FILTER: 1) Subscribe MySIMBERRY portal ( 2) Register Helpdesk account ( è Send to Helpdesk user you have created to allow you to submit tickets and request your credit bonus. There are 3 ways how build your VOIP route using Call Filter solution: Customers send to your Softswitch then you redirect traffic to Call Filter IP: Filter examine traffic and divide it into 2 groups: Safe and Unsafe. After processing traffic will be sent back to your Softswitch with different tech prefixes for safe/unsafe calls. Safe calls can be connected via your own Gateways, unsafe calls should be directed to another route. Customers send to your Softswitch then you redirect traffic to Call Filter IP: Filter examine traffic and divide it into 2 groups: Safe and Unsafe. After processing safe traffic will be sent directly to your Gateways, and unsafe calls will be routed to your backup route. You don't have Switch? No problem! This case your customers can directly send traffic to Call Filter IP: Filter examine traffic and divide it into 2 groups: Safe and Unsafe. After processing safe traffic will be sent directly to your Gateways, and unsafe calls will be routed to your backup route. 3) Most of the configuration is on your softswitch creating a VOIP trunk (if you select option 1 & 2) 4) MySIMBERRY portal configuration Call Filter menu (2nd logo) ->Service Access -> Add new equipment

.Equip title = Name you want to define to this equipment (ex: Customer 1) You can create many equipment ex: different traffic providers.inbound endpoint.allowed calls endpoint.

5 .Equip title = Name you want to define to this equipment (ex: Customer 1) You can create many equipment ex: different traffic providers.inbound endpoint.allowed calls endpoint.blocked & overflow calls endpoint = IP of your soft switch (Sip signaling only, no media!) = SAFE calls + Tech prefix = UNSAFE calls + Tech prefix 5) Select destination and level Settings Unless our support team notice you to use specific level, please click on level 3 when you start your test. Level 3 is stricter and Level 1 is more permissive. N.B: you can download USER GUIDE at any time from MySIMBERRY (clicking on your account name, at the top right).

6 SIMBERRY Recommendations: Route UNSAFE calls It is recommended to route call even if it is UNSAFE. You can either route the calls to a small group of SIM card that can be sacrificed or send the calls to a backup route. Why? - To avoid low ASR - If all UNSAFE calls are always dropped/disconnected, then the UNSAFE number could never be rated as SAFE in the future and SIMBERRY Premium Call Filter will be less accurate. - To avoid operator sees hunting calls rejected and change their rules of detection Upload CDRs Importing CDRs into your Call Filter will help us to adapt filters according your traffic profile. Call Filter can take better decisions based on your operation profile. Without CDRs, Call Filter can work but it will need more time to learn from the traffic you will send into it. In order to feed Call Filter and help to take good decision faster, you can upload your CDR directly from your MySIMBERRY portal. (Call Filter menu > Upload CDR) Communication and feedback It is very important for us to get your feedback and information. Indeed, a filter rule can be too strong (you get a low ratio of SAFE calls) or too low. Operators could have changed something on their detection rules and suddenly you can see that your SIM blocking increase versus previous weeks (using call filter). We recommend you to test at least 1 day with each Filter level of the ones enabled for your destination (1-3) where 3 is stricter and 1 is the most permissive. Please share Information about: Statistics ACD and ASR SIM Blockage Ratio It is important to mention statistics BEFORE and AFTER using Call Filter. It will help us to take any action to modify or improve our Filter performance. Please, Submit a ticket with above information so we can analyze. IMPORTANT: Call Filter is only filtering calls from the traffic you get. We do recommend you to use all features you have with your gateway/sim server than can help you to protect more your SIMs. Operators are also monitoring SIM usage & behavior, way you recharge your SIM, BTS.Combined with Call Filter can be much more efficient for your SIMs. As each customer has a different traffic profile, SIM usage, operation profile Call Filter can have different results into each operation. Call Filter needs to adapt itself based on your profile. That s why it can take days to get any improvement on your SIMs (increase minutes out of your SIM before get blocked). As per last point, communication is very important to reach this mutual goal, increase your business!

7 HOSTBERRY 1- Hosted Sim Server The best of vgate in the cloud. It can work only with Teles/SIMBERRY hardware (Gateways & Sim Unit). The Hosted Sim Server (HSS) solution offered by SIMBERRY is a complete SIM Server solution which answers to Voice and SMS Termination companies who do not want to directly handle the updates of their systems. It brings you the best of vgate in the cloud. And you only pay if you use it, when you use it! The SIM Server is no longer delivered as software for you to install. Our HSS has kept the features as the usual vgate SIM Server SIM control, SIM protection, SIM allocation, Call routing and many others, but now it includes advanced new features for high protection such as control data usage for 3G and 4G modules. It includes the most powerful SMS engine from the market, advanced IVR management and a SIM monitoring tool which helps you in few click to identify why your traffic is decreasing or having issues. On top of that, it is 100% hosted, so you do not worry about software updates, patch installation, dedicated IPs, uninterrupted energy, support, etc. You will always enjoy of the new features at any time, all this included with a daily cost at connection only. HostBerry includes a set of MUST HAVE such as: 100% Web based for easy use Register unlimited igate and SIM Unit Includes 24/7 support Sim Monitoring tool* *SIM Monitoring tool is a new solution that tracks the GWs/SIMs usage, you can run analysis or get reports of calls, statistics per GW, SIM, Network, all this real time, or over last X hours or even days through a very intuitive interface.

8 What is the price for such complete and premium solution? Our Pay as you use business model, make our Hosted Sim Server solution very easy to handle and affordable. No hidden cost or setup fee. A daily cost of ONLY US$ 5 per day and device connected. Support 24/7 is included as well igate/sim Unit upgrade (if licenses legitimate). How to proceed to test HSS: 1) Subscribe MySIMBERRY portal ( 2) Register Helpdesk account ( è Send to sales@simberry.com Helpdesk user you have created to allow you to submit tickets and request your credit bonus. 3) Submit a ticket with igates & Sim Unit access (IP/password) to link under Hosted Sim Server. Our support team will then request some information to setup your partition and link all your devices to it, then will guide you to configure the GWs and SIMs so you can be ready to go on production faster. 2- Hosted SMS Manager SMS Manager enables the SMS termination for your igates. SMS distribution is processed in real time to the SIM card ready to send the SMS: Available, SMS credit, MNO/MVNO selection to reach the highest SMS throughput from the market. You can use any igate (Teles/SIMBERRY) connected to Hosted Sim Server (HSS) to terminate Bulk SMS. Hosted SMS Manager (HSM) can work only with igates/sim Unit connected under HSS. There is no option to use HSM under your own vgate. What is the price for such complete and premium solution? Our Pay as you use business model, make our Host SMS Manager solution very easy to handle and affordable. No hidden cost or setup fee. A fee of ONLY $0.5 per SMS sent (N.B: fee for HSS is also charged for Sim Server access). Support 24/7 is included as well igate/sim Unit upgrade (if licenses legitimate). How to proceed to test SMS: 1) Subscribe MySIMBERRY portal ( 2) Register Helpdesk account ( è Send to sales@simberry.com Helpdesk user you have created to allow you to submit tickets and request your credit bonus. 3) Submit a ticket with igates & Sim Unit access (IP/password) to link under HostBerry and mention you want to use Hosted SMS Manager to send bulk SMS. Our support team will then request some information to setup your partition and link all your devices to it, then will guide you to configure the GWs and SIMs so you can be ready to go on production faster. Thanks for your interest in SIMBERRY Cloud Solutions!

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